Job Description

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.

• Ability to understand customers’ needs and provide appropriate solutions and attention

• Identify cross-sell opportunities during customer interaction

• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

• Solicit customers’ feedback and identify problem trends for improvement actions

Job Description:

1. Arranging appt for clients

2. Contacting new client for appts

3. Co-ordinate appts for counsellors

4. Process payment for clients

5. Adhoc duties like responding to sudden appt request from client

Familiar with using whatsapp,google drive and IT tools.

5 day work week

Sun-Thu

9-6 weekends

10-7 weekdays

https://form.asana.com/?k=1TlvGnbTJc8-tEW9SS3YqQ&d=1201076096110639

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Communicate and attend to site customer’s request.

• Communicate well with internal stakeholders to ensure customer satisfaction.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Possess valid class 3C driving license ( drive Van )

• Possess customer service mind-set

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

• Able to work on one’s own

• Willing to take on jobs outside normal working hours

Job Scope:

• Responsible for the quality of care provided to the residents.
• Provide supervision and coaching to the care team.
• Assist in planning, implementing and management of staff training and development programmes.
• Ensure overall serviceability and cleanliness of the living environment.
• Support manager in the day to day administrative and operational roles.
• Support and participate in projects and initiatives.

Job Requirements

• A recognized degree or its equivalent.
• Experience in healthcare industry desired but not mandatory.

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

• Position : Customer Service Officer or Coordinator (Call Center)
• Location : Near Tai Seng MRT
• Working hours : 5 days (Monday - Friday: 8:30am-5:30pm)
• Salary (commensurate with experience): Up to $3000 + VB
• Duration : Perm
• Industry : Electrical Appliance

Main Responsibilities:

• Provides professional customer support on call enquiries and walk-ins to promote our products
• Schedules services/ repairs for technicians on a daily basis.
• Ensures collection of service charges, monitors unpaid service billings and follow-up payments from customer
• Update records of services rendered to customer with aid of customer service system; prepares Quality Claims Report (QCR)
• Monitors the parts and products under QCR until replacement part is received
• Follow up with QA on any quality related issues during services.
• Safekeeping of Customer Service Department's files and records
• Up keeping of Showroom to ensure tidiness and cosy ambience at all times
• Recommend customer on products range, fees of service charges and company promotion offers.
• Maintained high service standards and achieving set KPI

Requirements:

• Candidate must possess Min NiTEC, HiTEC or Diploma holder in any field or equivalent.
• Minimum 1-2 years’ experience in customer service call center preferred
• Able to work in a fast-paced environment with good computer skills
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

We are looking for a suitable English Language Teacher on a part time or internship basis to conduct teaching and curriculum development. He or she should be able to speak and write English at a high level of competency and a passion for teaching.

Why join us?

• Flexible working hours
• Learn from experienced teachers best practices and useful tips in the industry
• Opportunity for conversion to Full-time position based on performance
• Be part of a team of educators who value the learning process, not just grades

Our ideal candidate

• has a passion for teaching English
• speaks and writes English at a high level of competency
• is self-motivated and has initiative
• is open to be travel to more than one location when necessary
• is willing to learn
• sees teaching as a possible full-time job after graduation
• is an undergraduate

The role would require you to

• collaborate with the team to developing curriculum and content
• be comfortable with leveraging technology to enhance the classroom learning experience
• engage with parents of students whenever needed
• be willing to familiarise yourself with the MOE syllabus
• plan and review lessons as a team
• be part of online content development
• teach, co-teach and/or assist in an average of 9-12 classes a week (including cover classes where needed)
• take up administrative or operational tasks/roles where necessary

Only Singaporeans and PRs need apply.

We are a cutting-edge paediatric therapy centre for children located in Orchard Road.

We are committed to providing extraordinary behavioural therapy outcomes for children in Singapore. Our experienced team of therapists is passionate about delivering outstanding results for our clients and their families, using the latest research and innovative tools to create customized therapy plans.

We are looking for dynamic, patient, enthusiastic, passionate, and committed ABA Therapist to work with children who have behavior difficulties, learning difficulties, and/or special needs.

Job Requirements:

• Conducts 1:1 and/or group ABA therapy sessions.
• Provide school shadowing when required.
• Conducts centre-based, school-based, and/or home-based sessions as allocated (approved transportation will be reimbursed)
• Monitors, records, and updates program and behavior data
• Provides written communication logs and/or verbal feedback to caregivers.
• Maintain client binders.
• Applies ABA principles in work.
• Attending staff training and meetings.

Requirements:

• Bachelor’s degree in a related field (i.e. Psychology, Education, Early Childhood, Special Education, etc.)
• Entry level position.
• Ability to engage effectively and work well with children.
• Receptive to given feedback.
• Good communication and interpersonal skills communication with teammates, supervisors, clients and stakeholders; Bilingualism would be an advantage.

What we offer:

• 5 days’ work week (Tuesday to Saturday work week)
• Ongoing continuous training and supervision
• Work in a dynamic, fun, and multi-cultural environment.
• Work in a multi-disciplinary team of professionals, including occupational therapists, speech therapists, educational therapists, and psychologists.

Interested parties, please send your RESUME with current & expected salary & date available to [email protected].

We regret only shortlisted applicants will be notified.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Our client is a listed company in Engineering and Manufacturing industry. Due to business needs, they are now recruiting a Technical Sales Specialist to be part of their Sales team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Collaborate with Sales and Project Management for the successful execution of assigned programs and projects
• Develop and implement project plans, encompassing coordination, tracking, and budget management
• Ensure prompt attention to customer inquiries and requests
• Facilitate communication between internal departments and clients
• Any other adhoc duties as assigned

Requirements:

• Diploma in Mechanical Engineering or related field
• Minimum 2 - 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Customer Service Assistant (Mon-Fri, East, Up to $2200)

Salary up to $2200
Workdays: Mon- Fri, 10-7pm
Location: Macpherson

Responsibilities:

• Provide good customer service
• Assist customer on enquiries and requests
• Coordinate deliveries pick up and collection
• Data entry and process documents
• Assist in ad-hoc administrative duties when required.

Requirement:

• With Customer Service Experience

You may email your resume to [email protected] or whatsapp wa.me/6590066657 for more information.

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Lee Ming Hui (Reg No. R21102976)

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Perform routine tasks under the supervision of registered nurses in a Home Care Setting .

• Care for the health, well-being and safety of elderly.
• Deliver nursing care needs for elderly.
• Prepare and conduct programme activities for elderly.
• Update Individual Care Plans and relevant records.
• Look after clients’ personal care needs and cleanliness.
• Support caregivers and volunteers in caring for clients.

Job Requirements:

• Singaporeans Only
• Degree in Nursing
• MUST have at least 2 years Singapore working experience in Nursing Home / Day Care Centre
• Good communication and interpersonal skills.
• Possess a passionate disposition to care for elderly.
• Monthly $1800 inclusive of housing allowance

Check out Aber Care website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Info:

• Salary: Basic from $2000 - $2800 + AWS&VB + Shift Allowance
• Working Hour: Shift 1 : 6am – 3pm (5 Day work week); Shift 2 : 9am – 9pm (4 Day work week); Shift 3 : 4pm – 2am (5 Day work week) *Can choose
• Location: Stevens MRT

Job Scope:

• Respond to incoming phone calls
• Demonstrate a passion for working with animals
• Offer frontline customer service, manage counter registrations, and schedule appointments
• Maintain accurate records and manage appointment bookings
• Perform basic administrative tasks
• Place stock orders
• Handle payment collection, prepare, and dispense medications
• Maintain cleanliness and perform housekeeping duties

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Toh Qiu Wei | EA Personnel No.: R23116260

· Provide 1st level diagnosis to hardware and software related issues.

· Assist the End User in providing information or to perform an IT related task when required, e.g., guide the End User to change local printer set-up, change local printer ribbon.

· Basic troubleshooting related to hardware, system software, applications, network connection or devices, virus or malware intrusion or usage.

· Resolve all HW/SW PC and laptop problems or escalate it to the respective technical support personnel/team by informing the Help Desk.

· Aid Asset Management staff regarding asset checking.

· Provide and ensure that all Operating System build versions are the same for all PCs/laptops and that all devices are security hardened (meaning services or applications not needed by the Buyer like games etc. are not installed or configured).

· Mitigate, remediate, clean and/or format PCs/laptops immediately that have been identified with security threat or suspicious activities, processes, virus/malware and the like.

· Perform basic troubleshooting and if needed basic administration tasks on MS Active Directory, Symantec Endpoint and other system software running on endpoint PCs or laptop
Assistance in setting up Projectors, Teleconference and Videoconference units.

· Assistance in setup and configuration of mobile phones and tablets (ex. VIP request to setup newly acquired mobile phone and tablet, transfer of files from old mobile phone to the new)

· Assistance in setting up of network connectivity.

· Assistance on how to use or operate Wireless Projector; any break fix and/or maintenance support required shall be provided by the Buyer.

· Standby support for Boardroom meetings

· Standby support for the Office of the Chairman meetings and events

· Setup computers and connection for Training rooms.

· Perform laptops, desktops and peripherals preventive maintenance and cleaning.

· Prepare reports and assure that information is readily available.

· Configure and install network devices (Switches and Access Points)

· Perform network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations.

· Monitor performance and ensure system availability and reliability.

· Provide Level-2 support and troubleshooting to resolve network issues related to Switches and Access Points

· Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure.

· Collaborate with vendors and other IT members for issue/problem resolution, and project implementation.

· Workstation setup for end-users

· Software installation

. Manual OS and application patching as necessary

. On-site diagnosis, evaluation, and identification of recommended fix

Our client is a highly reputed bank.

Responsibilities:

• Deliver day-to-day end-user computing and desktop support services for approximately 600 PC/laptops in a Windows 7/10 operating environment.

• Support Microsoft Office 365 environment, including Office 2016, Office 365 Pro Plus, Visio, Project, Teams, and Skype for Business software.

• Perform Windows domain account management and network support.

Skills/Requirement:

• Minimum 1 year experience in helpdesk support within a Windows environment.

• Degree/Diploma in Computer Science or equivalent.

• Proficient in Microsoft Office (Excel, Word, PowerPoint). Knowledge of Microsoft Teams and/or PowerBI

• Strong interpersonal skills and customer service attitude.

• Ability to communicate effectively with all levels of staff.

• Self-driven with the capability to pick up new technical knowledge independently.

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

**********************************

The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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We are looking for a full time English Language Teacher [Primary and/or Secondary]. He or she should be able to speak and write English at a high level of competency and have a passion for teaching. This role is open to teachers with less than 5 years of classroom experience and those who have working experience in other fields but are looking for a career switch.

Why join us?

• Spend more time teaching and less time managing
• Teach small classes and focus on the needs of your students
• Learn to create and leverage fun and engaging materials in line with the centres needs and direction
• Be part of a team of educators who value the learning process, not just grades

Our ideal candidate

• has a passion for teaching English
• speaks and writes English at a high level of competency
• should be able to work four weekdays and at least one weekend
• is confident in speaking to parents and comfortable with maintaining a positive relationship with parents of students
• has a University Degree (local or overseas)
• is self-motivated and has initiative
• is open to teaching at more than one location when necessary
• is willing to learn and develop the necessary skills for the job

The role would require you to

• collaborate with the team to developing curriculum and content
• be comfortable with leveraging technology to enhance the classroom learning experience
• engage with parents of students whenever needed
• be familiar with the MOE syllabus
• plan and review lessons as a team
• be part of online content development
• teach, co-teach and/or assist in an average of 9-12 classes a week (including cover classes)

Only Singaporeans and PRs need apply.

Customer Service Officer

• Working days & hours: 5 days (8:45am – 5:45pm)
• Salary: $2000 - $2500
• Working location: Tanjong Pagar

Interested applicants can send your resume to ✉ [email protected] or WhatsApp: +65 94283063 and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Leo Shin Guan Reg No: R22108030

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Perform customers’ orders processing and arrange for shipment
• Providing sales support, pricing support as well as assisting in sales campaigns to maximize sales profitability
• Maintain good customer relationships, including going for customer visit if necessary
• Prepare weekly sales reports and managing monthly orders and sales
• Conduct market trend analysis and competitors analysis for market competitiveness
• Review on competitors’ sales operations, strategies, and proposal for improvement measures
• Responsible for invoice/ billing matters and payment follow-up
• Perform other ad hoc duties as assigned.

Requirements:

• Bachelor’s Degree or Diploma in any related discipline.
• At least 1 - 3 years of sales support or inside sales experience
• Willingness to travel if required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Responsibilities / Functional Requirements:

Scope of Work:

• Assist infrastructure team on project related activities
• Assist with the business coordination for UAT activities
• Perform technical support and assist with project related UAT activities
• Perform validation on Internet services including Wi-Fi, LAN and mobile device connection onsite and in hotel rooms
• Troubleshoot laptop/desktop related issues on network/system/application
• Assist with the project task tracking and provide regular updates to the stakeholders
• Ad-hoc task assigned by the manager

Key Qualifications / Requirements:

• Diploma in Information Technology or equivalent in relevant discipline
• Minimum 4-5 years experience in PC, hardware and software support
• Experience in troubleshooting and managing Win7, Office, MS outlook, MS Active Directory, Mac OS, VDI client, Smart phone iOS / Android, basic networking, POS, Scanner, printer and other attached peripherals.
• Ability to perform PC hardware and software trouble-shooting with experience in the use of diagnostic programs and tools
• Experience in incident and Request Management system
• Experience in ITIL operating environment is a plus
• Good customer service and communication skills

COMPANY DESCRIPTION

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

Hampton Pre-School is a PCF centre managed by EtonHouse, catering to children from 2months to 6 years of age. The campus has a thoughtfully designed environment that offers children a meaningful and engaging learning experience. Equipped with innovative resources, the pre-school offers a unique curriculum based on respect for young children. Hampton Pre-School provides an integrated, holistic, international early childhood programme and lays the foundation for future success. We invite suitably qualified and passionate individuals to join us in the following position in our journey of learning and growth:

Job Role & Responsibilities

Undertake the teaching of a class in accordance with the schools agreed policies and guidelines.

Plan and carry out the daily programme, developmental and caregiving tasks as assigned.

Create meaningful language opportunities for children where love for Mandarin can be promoted.

Document childrens learning through contributions towards newsletters, class panels and childrens portfolios.

Attend to the health, hygiene and safety needs of the infants.

Create a safe environment and provide the best possible care to infants under their care.

Build and maintain good rapport with parents.

Obtained at least a Certificate in Infant/Toddler Care and Development, or Fundamentals Certificate in Early Childhood Care and Education (with a certificate in Infant/Toddler Care) or its equivalent

First Aid Certificate recognized by ECDA

Minimum 2 years experience in a similar setting

Good interpersonal and communication skills

Location: 126 Kim Tian Road (Near Tiong Bharu MRT Station)

Client Service Executive ( CSE) – AMK ( 5 Day)

- Have a minimum 3 years experience in client servicing in engineering sales

- possess a diploma preferable in the mechanical engineering field

- able to sell, up-sell and cross-sell

- possess a strong positive attitude towards selling and customer service

- good team working and communicating skills, both verbal and written

- analytical and good problem solving skills

- work with engineer specialists to jointly respond to clients’ enquriies

- coordinate sales activities with accuracy and timeliness

- Provide professional services by visiting current and new clients ( if needed) for consultative selling, cross- selling or up-selling the company’s products and services

- assist in generating and qualifying new leads to arrange appointments to meet potential clients in person, to do an introduction or sales presentation

- thnk citically and suggest improvements that might lead to cost savings which will ultimately benefit the clients

- to service company’s existing customers and calling them up plus a visit to check on their needs

- This is a sales role, but more of a farming then hunter role.

- BASic salary : S$ 3500 – S$ 4300

INTERESTED CANDIDATES PLEASE EMAIL YOUR UPDATED MICROSOFT WORDS RESUME TO [email protected]

ENG YEE LEE (R1876385) @ UNION MANPOWER SERVICES PTE LTD (95C4597)

Job Responsibilities

The Service Operations Executive is responsible for ensuring the readiness to support business operations. Key objectives include smooth daily operations as well as enhancing operational efficiency and customer experience. The successful candidate must be operationally hands-on, organized, highly motivated, and able to work with a disciplined approach towards managing people and work.

Service Support

• Provides 1st level support for network and Internet services via phone or email with accuracy and promptness to meet pre-defined SLAs for customer
• Responsible to follow through any Incident or Request in the Ticketing System until closure of the ticket for customer and internal customer
• Monitor line down for customer, perform basic troubleshooting steps and schedule onsite if required.
• Manages issue resolution based on incident priority levels and escalates to appropriate channels when required for customer and internal customer.
• To perform daily checks on critical devices for internal customer.
• To perform patching on critical devices on a quarterly basis for internal customer.
• In charge in assigning new hardware to the staff and reformatting hardware for internal customer.
• To perform Duty Officer role; one week per month.

Service Delivery

• Schedule and manage the installation and turn-up of connectivity including support to field technicians onsite.
• Collaborate with clients and internal stakeholders to gather information required to ensure smooth deployment
• Identify potential issues and proactively escalate internally to prevent delivery delays.
• Provide updates to the customer in a timely and professional manner
• Prepare work orders and documentations necessary for provisioning and service installation
• Verify provisioning details and service connectivity after service delivery
• Maintenance of customer contract records in Company's ERP system

Job Requirements

• Candidate must possess either a Diploma or Degree in Information Technology/Computer related course. Fresh Graduates are welcome to apply
• Experience gained from the Telecommunication or Information Technology industry either from internship (OJT) or actual work is an advantage.
• It is an advantage to have basic knowledge of TCP/IP, LAN, and WAN concepts and Internet application (Email/Web/Domain)
• Active interest in learning and maintaining technical skills & knowledge
• Strong verbal and written communication skills
• Good interpersonal skills and able to work within the team
• Resourceful and enjoy problem solving

Responsibilities:

• Assist in coordinating support services and organising activities for the seniors
• Assist in planning & coordinating programmes and activities for the seniors
• Assist in managing, supervising and supporting volunteers
• Conduct Community Screener and ensure buddying & befriending criteria is met
• Assist Programme Executive to prepare monthly report
• General admin duties

Requirements:

• Min. GCE ‘A’ Level, Diploma with Social Service
• Good communication & interpersonal skills
• Preferably with interest and passion for the elderly
• This position is on contract basis

Work Location: Buangkok Green/ Bukit Batok/ Bukit Panjang/ Choa Chu Kang/ Holland Close/ Teck Whye

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Job Description: Teacher Aide cum Admin Support

Position Overview:Shuqun Primary School is seeking two dedicated and competent Teacher Aides cum Admin Support personnel to enhance the logistics and administrative functions of the school. The selected individuals will provide essential support to teachers, staff, and students in various academic and administrative capacities.

Duration of Service:

• Contract Period: From 1 May 2024 to 30 April 2025.

Working Hours:

• Mondays to Thursdays: 7:00 a.m. to 4:00 p.m.* (inclusive of 1/2h lunch break)
• Fridays: 7:00 a.m. to 3:30 p.m., inclusive of 1/2h lunch break
• Service not required on Saturdays, Sundays, and gazetted public holidays *Reporting hours may change to fit the school’s needs.
• Total Hours: 42 Hours per week

Responsibilities:

Classroom/Academic Studies-Related Duties:

1. Attend to School General Office Counter duties, catering to the needs of staff and students entering the office, and handling phone calls.
2. Assist in typing/printing test/examination papers, work sheets, notes, etc.
3. Support teachers in preparing teaching materials.
4. Assist HOD Science in preparing equipment and resources for Science programs.
5. Aid SH Partnership in the distribution of goodie bags and other related tasks.
6. Assist teachers in the collection of forms and monitor attendance for programs.
7. Support in examination activities, tours, and excursions.
8. Assist in in-house oral examinations as a time-keeper and coordinating the flow of class movement to examination areas.

Other Duties:

1. Assist in keying/updating data, including pupils’ particulars, marks/grades, Physical Fitness Test Results, School-based surveys, etc.
2. Collaborate with Teachers and the Office to call students or parents to follow up on issues.
3. Conduct stock-inventory for various items.
4. Support in canteen/recess/bus bay duties, including supervising pupils for safety, providing basic first-aid, and contacting parents of unwell pupils during recesses.
5. Assist in the decoration of school premises for festivities, celebrations, and special functions.
6. Collaborate with teachers in maintaining/updating school bulletin/notice boards.

Qualifications, Skills & Experience:

• At least 5 GCE 'N' Level Passes, including English Language and Mathematics, or 3 GCE 'O' Level Passes or equivalent.
• Good communication, interpersonal skills, and patience with young children.
• Preferably have administration experience, especially in a school setting.

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Technical Services Manager whohas proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Technical Services Manager_Financial Services experience is a must, preferably in the Financial Crime and Compliance domain, AML

Responsibilities:

As a Technical Services Manager, you will be responsible for leading a team of technical professionals, ensuring the successful delivery of technical services, and actively participating in hands-on technical tasks. You will play a key role in managing projects, coordinating team activities, and providing technical expertise to solve complex challenges and form teams with other BU’s and peer groups.

Responsibilities

· Align organizational IT strategy with customer experience strategy while continually helping improve operation policies, standards, and procedures.

· Responsible for application design and development from inception through production

of client ‘portfolio of products both hands-on and as an SME.

Actively engage in hands-on technical tasks, leveraging your expertise to contribute to project success.

· Lead and manage geographically distributed teams of technical professionals, providing guidance, mentorship, and support. Constantly look for ways to improve technical skills within the team. Engage and/or facilitate periodic training for the technical team.

· Conduct code reviews to ensure code quality, maintainability, and security.

· Oversee the planning, execution, and delivery of projects within established timelines and budgets aligned with Actimize delivery methodology.

· Collaborate with cross-functional teams to ensure project goals align with overall business objectives.

· Stay current with industry trends and emerging technologies, applying relevant advancements to enhance technical solutions.

· Serve as a primary technical point of contact for clients, understanding their technical requirements and client concerns and proactively identify opportunities for service improvement.

· Allocate resources effectively, balancing workloads and skillsets within the team.

· Collaborate with HR to recruit, onboard, and train new team members.

· Implement and enforce quality standards for technical deliverables, ensuring adherence to best practices.

· Strive to build efficiencies, repeatable processes, and best practices on implementations.

· Collaborate with product management on defining new product features.

· Support sales and pre-sales on new opportunities and leads. Provide consultation to prospects and clients on best practices on the technologies to adopt.

· Work with presales teams to design and present possible solutions to potential new customers, as well as help with RFI/RFP responses.

Candidate Requirements:

· Previous experience in leading a technical team. Demonstrated ability to inspire and motivate a team toward achieving common goals.

· Financial Services experience is a must, preferably in the Financial Crime and Compliance domain.

· Strong experience in designing and delivering Enterprise solutions to Tier 1 organizations with end-to-end experience and expertise.

· Experience in client-facing roles, with the ability to understand client needs, build strong relationships, and address concerns effectively in a Consulting or Professional Services capacity.

· Demonstrated ability to adapt to evolving technologies and industry trends, ensuring that the team stays current and leverages the latest advancements.

· Customer facing experience, preferably in

· Domestic travel required (up to 15%)

· BA degree in Computer Science or related field or relevant experience (advanced degree a plus)

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.