Job Descriptions

• Supervise and support staff during shifts
• Ensure high food quality and service standards
• Handle customer inquiries and resolve issues
• Assist with inventory and ordering supplies
• Maintain a clean and safe work environment

Job Requirements

• Previous supervisory experience in food service
• Strong communication and leadership skills
• Ability to work in a fast-paced environment
• Passion for customer service

Benefits

• Opportunities for career growth
• Great working benefits and culture

Working Hours

• 5 days
• 1130 am - 9 pm

Achievers Dream Learning Centre is currently hiring for their sister company. At AD we believe that no hardworking students should struggle in Chemistry or Math.

A Math Specialist Trainee / Teacher can look forward to the following initiatives:

• You'll receive comprehensive training to learn the secrets of effective teaching techniques that will make your lessons engaging and loved by your students. As you progress, you can earn a promotion to Math Specialist within just 2 years and achieve variable performance bonuses based on your potential and performance.
• But that's not all - as a Math Specialist, you'll have a clear career path to Senior Math Specialist. At this level, you can enjoy a competitive compensation package and most importantly, a proper work-life balance.
• If you're an existing MOE Math Teacher looking to switch careers, you can benefit from an accelerated career track starting from a Math Specialist role, and quickly progressing to a Senior Math role based on your proven value.
• And for those capable of more, Achievers Dream offers a clear career progression to Master Math Specialist, Principal Math Specialist, and beyond, purely based on your merits.
• Join Achievers Dream today and embark on an exciting and rewarding career in Math, where your skills and passion can truly make a difference!

Responsibilities:

• Assist in the development and teaching of the Junior College Math aligned to MOE syllabus using Achievers Dream's ‘360* Total Chemistry Learning System’ Teaching Methodology
• Attend ongoing peer-sharing and training sessions for professional growth and development to keep abreast with the latest educational trends and pedagogies related to language teaching
• Collaborate with other team members to implement projects

Pls read the requirements carefully:

• 100% commitment to AD Training Programme: This will be a full-time training opportunity. If you were selected for this position, you cannot be holding another full-time/part-time job or running your own business on the side (…even tuition assignments are not allowed).
• Grow Together with Company for the Next 3-5 years: You are clear that you love to teach but you do not want the admin work and office politics. We are looking for associates who can commit for at least 3 to 5 years.
• Passionate about teaching
• Sincere in supporting students wholeheartedly to achieve their fullest potential
• Willingness to be coached in Achievers Dream’s proprietary teaching methodology
• NIE-Trained OR at least a Math Degree or Diploma from a recognised education institute
• Minimum Grade: O-Level Math (A1 / A2) or A-Level Math (A)
• At least 1 year of relevant teaching experience (in tuition centres and/or MOE schools) will be an added advantage
• Entry-level candidates from Polytechnics and Universities are also welcome to apply (Specialised training will be provided)

Why Join Us?

We foster a collaborative and supportive environment, encouraging professional growth and the sharing of innovative teaching techniques.

If you are passionate about mathematics, have a strong aptitude for teaching, and are dedicated to helping students succeed, we invite you to become a part of our dynamic team. Together, let's shape the future of math education and transform lives.

Most importantly, we favour ability and attitude over experience and degrees.

If you are ready for a life-transforming career (not just a job) and meet the requirements above, here’s what you need to do next:

• Read the entire website linked to this post (to learn more about our team culture) www.achieversdream.com.sg/career
• Submit your application
• Send in your resume
• Wait for us to contact you for a phone interview and, eventually a face-to-face interview

We regret that only shortlisted candidates will be contacted.

Let's make a difference together!

Key Responsibilities:

* Lotus Formula, Lotus Script, Java, REST APIs, Front-End and Back-End coding

* Knowledge in VB.net

* Product Documentation, Test Case Creation, Report Analysis, Ticket Management

* SharePoint, Confluence

* MS Word, PowerPoint, Excel.

Ability to work independently and as a team.

We are seeking a marketing trainee to join our team and assist in the development and execution of marketing campaigns. The successful candidate will have a passion for marketing and a desire to learn and grow in the field.

Responsibilities:

Assist in the development of marketing campaigns across multiple channels, including email, social media, and digital advertising

Conduct market research to support campaign development

Analyze campaign performance data and provide recommendations for improvement

Help to create and edit marketing collateral such as brochures, presentations, and videos

Collaborate with internal teams to ensure consistent messaging and branding

Support event planning and execution

Stay up-to-date with industry trends and best practices

Requirements:

Knowledge in Marketing, Communications, or related field will be an advantage.

Strong written and verbal communication skills

Proficient in Microsoft Office Suite

Experience with social media platforms

Knowledge of marketing principles and practices

Ability to work independently and as part of a team

Strong organizational and time management skills

Detail-oriented and able to prioritize tasks effectively

Willingness to learn and take on new challenges

This is an entry-level position with opportunities for growth and advancement within the company. If you are a motivated self-starter with a passion for marketing, we encourage you to apply.

We are looking for a receptionist to be responsible for greeting clients and visitors to branch. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail.

To be successful in this role, you will need excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Word and Excel. Prior experience as a receptionist is also helpful.

Receptionist Responsibilities:

• Greet clients and visitors with a positive, helpful attitude.
• Assisting clients in finding their way around the branch.
• Announcing clients as necessary.
• Assist therapist in their performance of their job.
• Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making branch plans.
• Answering phones in a professional manner, and routing calls as necessary.
• Assisting colleagues with administrative tasks.
• Performing ad-hoc administrative duties.
• Provide excellent customer service.
• Scheduling appointments.

What we are looking for:

• Associate’s or bachelor’s degree in a related field.
• Prior experience as a receptionist or in a related field.
• Consistent, professional dress, and manner.
• Excellent written and verbal communication skills.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good time management skills.
• Experience with administrative and clerical procedures.
• Able to contribute positively as part of a team, helping out with various tasks as required.

What you will enjoy:

• A competitive basic salary including commissions and incentives

• Provision of Medical and Mandatory Benefit

• Fun working environment and Work Life Balance

• Skillset training and progressive career development

• Sign In Bonus, Attendance Bonus, and more.

The Technical Support Assistant (Junior) (contract-based, yearly renewal) is to assist our clients with all technical-related issues.

The candidate will be required to respond to the reported tickets and assist clients via remote access or on-site, which may include installing software systems, diagnosing and resolving issues, installing upgrades, co-ordinate with Development and Infra teams.

During software testing and deployment, the candidate will be expected to work in shifts around the clock and odd hours to support the activities.

The responsibilities of the Technical Support Assistant (Juniore) include the following:

• First level of analysis and responding to technical support tickets.
• Contacting clients to find out the nature of the technical issue.
• Assist and coordinate with the maintenance and development team for troubleshooting.
• Diagnosing and troubleshooting software, network, database issues.
• Traveling to clients' offices or Data Center within Singapore.
• Rotate in shift work during software testing and deployment.
• Maintaining good client relations.
• Ability to proposing simple and effective solutions.
• Documenting the detailed analysis of the ticket and reporting.
• Excellent Team player.

Requirements:

• Diploma in computer science or information technology-related field
• Knowledge of code execution, web services, and API e.g. C++, Java, RoR, Ansible, Unix, SQL Command.
• Knowledge of scripting (Shell, Perl) is good to have.
• Ability to troubleshoot complex software, hardware, network issues.
• Excellent written and oral communication and articulating the observation and problems noticed.
• Critical thinker.
• Good interpersonal skills.

We are looking for a permanent full time Dog Care Assistant, Mon - Fri: 8am - 5pm & Sat: 8am - 12pm.

No leaves applicable for Decembers & Public Holidays that are not your race's culture.
Working on Public holidays, Christmas eves, CNY eves & CNY will be entitled to be paid double.

Increment of salary, bonus & benefits depends on performance & attitude.

No experience in this trade is required, but person who at least had a family dog before, along with the requirements met, is preferred. In-House training will be provided.

Scope:

- Cleaning after dogs (a lot)

- Supervising socialisation

- Observe abnormalities of dogs

- Walk dogs

- Wash dishes

- Take photo & video updates of dogs

- Daily report on dog's condition

- Purchasing

- Prepare food & feed

- Administering medications (Oral / Topical/ Subcutaneous)

- Refill water

- Basic grooming

- Clean & sanitize kennels

- Vacuum and mop

- Maintaining facility clean

- Assist dogs check in & out

- Basic customer service

- Wash & dry clothes, eg. dog's towel, etc, using machines

- Any other adhoc tasks required

Requirements:

- Alert

- Attentive

- Fast paced

- Willingness to learn & improve

- Emotional stable

- Humble & respectful

- Passionate in dogs

- Not afraid of dirt (dog's waste) & possibility of dog bites / scratches

- Mature & responsible

- Punctual

- Able to follow through instructions well

- A good team player

- Detail oriented

- Acceptable communication skill

- Able to accept feedbacks & criticisms

Our client, a leading international energy company, is looking for motivated, self-driven market data application support for their trading arm.

Responsibilities:

The primary responsibilities of the IT Application Support Officer include:

• Ensuring the stability and continuity of the entire system, including services and batches running in Europe or Singapore.
• Administering vendor-based trading platforms, including access, order routing, limits, and broker connections.
• Providing user support on the application perimeter covers Pre-trade/Pricing, Trade Life Cycle, Post Trade/ Greeks/ VAR /Valo.
• Sharing relevant information with support and development teams in Europe.

Requirements:

• Solid SQL skills
• Knowledge of the front-to-back office trading life cycle in any asset
• Self-motivated and a team player
• Good communication skills in English since it requires working with foreigners
• Bachelor's degree in a related discipline from a reputable university

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 16C8291) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Lu Zhang @ [email protected] (EA Registration number: Reg No: R22105986)

Position Overview

T&M Operations -TMO operates as a Regional Processing Center (Hub & Spoke) supporting T&M businesses in the region. The hub and spoke model allow T&M business to scale up while remaining agile in product and service offerings in the fast, evolving market environment. As T&M business expands product offerings in the region coupled with the dynamic regulatory environment, T&M Ops leverages on this unique advantage to continue to standardize processes to manage processing risk and to facilitate automation as well as governance of service level and quality.

Staff is given opportunities to undertake Trade Reporting support role, exposure to engage with the Legal & Compliance, T&M Business and Technology, Co-create and co-partner in our continual pursuit towards compliant and accurate Regulatory Reporting obligation to major Jurisdictions e.g MAS, ASIC, MiFID, EMIR, CFTC etc

Essential Job Functions

1. Provide end to end OTC transaction life-cycle reporting support for T&M derivatives products to fulfil regulatory reporting obligation

2. Ensure Data accuracy and timely reporting

3. Ensure Risk Control, risk architecture and completeness are adhered to

4. Be Data driven, build and measure TMO Performance Service, Quality and Data Analysis via DDOM (Data Driven Operating Model) Dashboards

5. Review legacy processes and exception handling to eliminate toil in processes and cultivate FO & L&C changing behavior

Trade Repository (TR) Reporting

1. Validate on the daily TR reports being House and or Client Delegation.

2. Investigate on any discrepancies and investigation on root cause

3. Monitor the report acknowledgement and investigate for any rejected trades.

4. Review the successfully submitted report in DTCC-GTR and EOD completeness

5. Engage on the build of TR Reporting (new, revise, update)

6. Keep abreast of regulatory updates

7. Support NPA (New Product Agreement) & Lite (inclusive of PIR), review all NPAs related to TR, raise any deviations for execution, monitor till launch & signoffs

8. Support on Delegate Reporting of CFTC end to end from issuing of SLA to tagging of system and reporting obligation

Requirements:

-Qualification or experience in related field.

-Experienced in banking and financial sector preferred.

-Proficient in Microsoft Office (VBA)

-Python proficiency is a plus.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

6 day work week (including Public Holidays & Weekends)

Shift Timing:

• Start work from Mid December 2024 to End December 2024: 6am to 3pm (incl 45mins - 1hour break)
• From Jan 2025 onward: rotating shift between 2am - 10am or 6am - 2pm (incl 45mins break), might OT for 2 additional hours for each shift
• Transportation will be reimbursed for those without own transportation

Location: 10 Senoko Way, Singapore 758031

*Responsibilities:*

- Assist Sous Chef/ Junior Sous Chef with the kitchen work.

- Preparation and cooking food according to assigned menus.

- Sorting, storing and distributing ingredients.

- Ensure high standard of cleanliness and hygiene maintained in the kitchen at all times.

- Conduct pre-cooking checks on raw materials.

- To ensure all raw materials are labelled and dated.

- Wash fruits and make cordial drinks.

- Able to recognize what are the control forms.

- Provide quality service during serving.

- Collect food sample.

- Operate / record a hot holding cabinet and food warmers.

- Ensure daily operations is aligned to all company policies, procedures and maximum standards.

- Ensures daily cooking procedures are in accordance with SOP.

- Prepare basic, washing, peeling, chopping and cutting raw items.

- Handles all equipment and utensils the proper way and ''clean as you go''.

- Packing duties.

- Any other job duties as assigned by the superior. - Area cleaning

Requirements

- Minimum 1 year of working experience in kitchen

- Training will be provided

Centre Director

A Brighton Montessori Centre Director (CD) is responsible for ensuring the efficient operation of the school on a daily basis. The CD leads the team of teaching staff in promoting the programme and curriculum, and is responsible for ensuring optimal learning outcomes for children. The CD, as the head of the school, is at the forefront of the programme, actively advocating for optimal learning and meaningful 21st century pedagogies. She is committed to presenting and maintaining the brand image of the school and the professional image of the staff. Centre Director is also responsible for building sustainable home-school partnership and collaborative relationships with parents, families, business and community partners.

The Centre Director has …

• At least a Bachelor degree, ideally a Masters degree in Early Childhood Education
• Excellent communication skills - spoken and written English
• Strong interpersonal skills, work with all levels of staff, professionals, parents and families, and community partners from diverse nationalities and cultures
• 10 years of early childhood experience; specifically in a management and leadership position

Roles and responsibilities

1. Reports to the Head of Brand (HOB)
2. Responsible for all aspects of the programme; operations, business, estate management, curriculum, office management and administration, staff management, training and development, event management, enrolment and marketing, advocacy and networking activities.
3. Curriculum leadership - leads and drives the curriculum, maintains the consistency and quality in curriculum standards and deliverables through monitoring of the quality of planning, teaching, evaluation and assessment. This also includes ensuring that resources in terms of physical furnishings, facilities, classroom environment and teaching materials are available to support the teaching and learning process.
4. Operation excellence - excellence and quality standards pertaining to children’s health, hygiene and safety practices, and ensuring that SOPs for administrative and recording pertaining to these operational functions are consistently delivered at an optimal level, and meet licensing standards.
5. Staff management and development - management of staff welfare, benefits and compensation, team building and bonding activities, continuous learning, training and development of all levels of staff.
6. Business continuity and enrolment - management of enrolment, budget and achievement of financial targets. Centre director actively promotes and markets the programme to support the continuous enrolment stability and growth.
7. Building customers relations by establishing customer-centric parent-school collaborations and partnerships that prioritize on building trust and confidence. Centre director takes on the role of a resource and parent liaison person in coordinating and maintaining ongoing parent communication and parent engagement.
8. Innovation and research - Supports innovation efforts and initiatives by supporting the piloting and review of new curriculum strategies, ideas and action research in the school.
9. Monitor outcomes - Closely monitors curriculum outcomes and the performance of children and teachers by managing the process of child assessment, tracking child outcomes and achievement of curriculum goals.
10. Networking and advocacy - serves as the Odyssey expert and resource person, promotes and advocatesthe brand through advocacy initiatives, school and community events as well as home-school partnership and parent education programmes.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Days & Hours: 5 days, 44hrs, rotate shift (Morning & Noon)

Working Location: Jalan Pari Burong, Singapore (East Area)

Salary: $2200 - $3000

Responsibilities:

• Customer Service Excellence: Scoop ice cream, prepare desserts, coffee, and

drinks with flair. Take orders, handle cashiering, and serve orders promptly.

• Ingredients Mastery: Assist with daily ingredients preparations, ensuring

freshness and quality.

• Cafe Ambiance: Maintain the cafe’s cleanliness and contribute to its inviting

atmosphere.

• Operational Support: Ensure smooth cafe operations during opening and

closing shifts.

• Team Collaboration: Be a team player—assist other positions as needed

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job description:

• Provide 1st and 2nd level support to troubleshoot IT issues.
• Be the point of contact for service desk.
• Provide assistance & support to IT Projects.
• Assist in the daily running of data center and server management.
• Assist in procurement, document control, asset tracking & administration.

Requirements:

• 2 - 5 years of IT Technical, end-user support working experience.
• Experience in creating user’s account and mailboxes on AD and Exchange.
• Good knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee.
• Good knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting.
• Good knowledge in diagnostic of hardware issues on PCs and notebooks.
• Knowledge in vendor management such like negotiation of pricing, vendor quotation, etc.
• Able to work independently as well as in a group.
• Good organization, communication and interpersonal skills.

a. IT trained with IT frontline experience.

b. Support consists of IT Service Management (ITSM) tickets, requests, walk-in, on-site, self-help kiosk, VIP phone, on/offboarding of systems, hardware/software support

c. Address and resolves basic incident, walk in and requests, logs all incidents and requests; engages Subject Matter Experts to resolve incidents that are beyond the scope of their ability or responsibilities.

d. Ensure proper escalation of all tickets to respective departments promptly after gathering the necessary information / basic troubleshooting done. Critical tickets involving any security related matters or data breached to be escalated within an hour.

e. Document resolutions and updates self-help and knowledge base. Grows general knowledge of current IT application and services, increasing ability to resolve requests on first contact.

f. Network troubleshooting, both wired and wireless using Fluke testing device.

g. Verification of whitelisted USB device and to perform whitelisting of USB device

h. Troubleshooting of hardware problem for PCs and PC peripherals, and reporting to vendor for Return Merchandise Authorization (RMA)

i. Software Installation, Elevated Administrator access requirements and Software Security Compliance checking for onboarded / corporate systems

j. Removal and Secure Erasing of storage media for write off\

k. Secure Token connectivity issue

l. Password reset for corporate user accounts

m. Expected to move IT equipment with the proper handling tool

JD – lyf Guard (Guest Service Executive)

You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social spaces after work. You will report to the Senior (GSAM) or Chief lyf Guard (GSM).

Responsibilities

1. Look after the well-being of all guests from arrival until departure by:

a. Assisting lyf residents with their check-in (via mobile app or kiosk)

b. Encouraging members to download the DiscoverASR app to explore and interact with the lyf community

c. Explore the various functions of the app with residents

i. Mobile key, how to message lyf Guards, make ancillary purchases (if available)

d. Handling guest queries

f. Facilitating communication and requests

2. Ensure operational efficiency by:

a. Monitoring record of room availability using the hotel's property management system (PMS)

b. Ensuring that processes carried out adhere to corporate guidelines

c. Performing book-keeping activities whenever necessary

d. Assisting the housekeeping department with regular rounds to ensure the cleanliness of the property – especially the social spaces

e. Handling walk-ins, emails, and phone inquiries

f. Executing light housekeeping/engineering duties and liaising with relevant outsourced contractors for cleaning and maintenance when required

3. Create an inclusive and collaborative community by:

a. Noticing guest preferences and managing their profiles

b. Assisting the Ambassador of Buzz (partnerships and events manager) in curating an event calendar for in-house guests and executing community initiatives

c. Proactively interacting with guests to obtain constructive recommendations that will enhance their stay experience

Job Requirements

You are:

- A dynamic and self-motivated with strong presentation, verbal and written communication skills

- A passionate individual with a passion for entrepreneurial, tech, creative, and collaborative communities

- One with knowledge of current trends and happenings

- A people person and a do-er: be ready to get all hands-on!

- Someone with an attention to detail and possess the ability to anticipate and react to the needs of guests' demands

- Tech savvy, able to pick up and use new systems and technology solutions easily

- One with an exciting skill/talent (lyf skill) such as coffee making, bartending, singing, computer geek (plus point!!!)

- Willing to do 5-day work week shifts, including night shifts

• Working Days & Hours: 5 days, 44hrs, rotate shift (Morning & Noon)
• Working Location: Tanah Merah MRT
• Salary: $2200 - $2500

Responsibilities:

• Customer Service Excellence: Scoop ice cream, prepare desserts, coffee, and drinks with flair. Take orders, handle cashiering, and serve orders promptly.
• Ingredients Mastery: Assist with daily ingredients preparations, ensuring freshness and quality.
• Cafe Ambiance: Maintain the cafe’s cleanliness and contribute to its inviting atmosphere.
• Operational Support: Ensure smooth cafe operations during opening and closing shifts.
• Team Collaboration: Be a team player—assist other positions as needed

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Manage the school’s reception counter.
• Assist in administrative works such as data entry and key issuance.
• Maintenance of school photocopier
• Secondary 1 registration
• Maintenance of general office pantry
• Student transfer
• Maintenance of stock school stationeries, e.g. A4 papers, pens, markers etc
• Managing school’s email
• Ad-hoc duties assigned by the Principal, Vice-Principals, Administrative Manager, Teachers and Co-workers.

Qualification

• At least a GCE ‘O’ level or equivalent certificate
• Possess at least 3 years working experience in secondary school(s) in the areas of reception and general administrative duties.
• Relevant Office Skills (E.g. Competent in using Microsoft Office programs such as Excel, Word and Powerpoint, Managing of Email (Outlook/Gmail), etc)

BROAD FUNCTION

To maintain a high level of service at Patient Services Centre (PSC).

You will be part of the Patient Experience Office and will:

(A) Oversee front-of-house and PSC daily operations.

(B) Provide support to ground staff in maintaining the level of service for patients and to ensure Patients’ information are kept up-to-date and compliance with personal data protection act (PDPA).

(C) Draft, update work processes, policies and conduct briefing, roll call and training to Team.

(D) Work with other stakeholders to refine and improve processes leading to a hassle-free patient experience.

MAJOR DUTIES & RESPONSIBILITIES

Specific (80%)

PSC Daily Operations

Processes & Workflows

• Assist to review and update workflows, standard operating procedures, work instruction and business continuity plan (BCP) for the efficient running of services and excellent patient experience.
• Assist to review and update workflows scenarios, drills and resource planning for daily operations.

Systems

• Credential trainer for NGEMR system.
• Train new joiners on usage of NGEMR system, ensuring proper usage adhering to WH PDPA policies.
• Review and revise user access matrix to ensure that all users are still valid and relevant access is granted to perform the role.
• Support and operationalize the change management for work processes pertaining to NGEMR.

Patient Care / Relations

• To identify and help resolve patient service issues encountered by Patient Service Associates (PSAs).
• Crowd management and mobilize manpower, if necessary. This includes working with Supervisor in the daily operational needs.
• To “walk the ground” to ensure that a consistent high level of service is maintained.
• To be first point of contact for escalated feedback and complaints, provide resolution and improve work processes and operational efficiency where applicable.
• Demonstrate good interpersonal skills with patients and staff.
• To draft and update workflow, work instructions and policies to ensure it remain up-to-date and relevant.

VIP Management

• Be the face of WH for VIP visits
• To receive/meet VIPs and provide them a warm WH welcome
• Ensure VIPs receive complimentary parking coupon
• Handover to the receiving department and monitor the patient journey
• Set up teams chat for logistics planning if more than 1 department involved

Operational

• Assist Supervisor in coordinating and planning the operations’ activities and utilization of manpower and resources to ensure cost efficiency and effective management.
• Managing of roster, administrative duties, continuous improvement programmes for counter services and trainings.
• To ensure that staff are appropriately deployed.
• To oversee the running of reception areas during operation hours.
• To ensure all counters adhere to 5S housekeeping standards.
• To be overall responsible for the discipline, conduct and grooming of PSAs.
• To supervise the training of new staff and the career development for staff.
• To ensure continuous training to both existing and new staff on frontline service.
• To conduct orientation and induction programme for new staff.
• Perform supervisor handover confirmation daily and is responsible for the overall counter collections. Ensure payment are reconciled and submitted on-time.
• To conduct department’s roll calls and in-service training for all PSAs.
• To conduct audits that are relevant to patient services associates’ scope of work.
• To ensure PSAs comply to PDPA standards.
• To support Supervisor in the submission and approval of shift claims on a monthly basis and to ensure staff claims, leave and MC application are complete and in order.
• To assist in reporting and analysing of department’s key performance indicator.
• Collecting and analysing data for monthly reports.
• Certified mask fitting trainer to do decentralised mask fitting for new joiners.

General (20%)

• To participate in process improvement projects and streamline processes.
• To maintain and organize department files and documents regularly and ensure all records are complete (both electronic and paper records).
• To participate in procurement activities as assigned.
• To undertake other duties or tasks when assigned.

JOB REQUIREMENTS

Education / Training / Experience

• Degree in any discipline from a recognized institution with more than 2 years of relevant experience in patient service centre operation, customer service preferably in healthcare &/or hospitality.
• Ability to create and maintain collaborative work relationship
• Strong key stakeholder management and vendor management
• Experience in a supervisory role is necessary and important
• Knowledge of hospital operations would be preferred
• Credential trainer for NGEMR
• Mask fitting trainer

Attributes

(1) Strong written & communication skills, to express complex policy / concepts in a clear and simple-to-understand manner

(2) Able to work in a fast-paced environment

(3) Possess the ability to speak two or more languages / dialects will be an advantage (to liaise with dialects speaking patients)

(4) Must love people

(5) Highly proficient in MS Office applications

JOB RESPONSIBILITIES:-

• Oversee daily clinic operations, including health screening and GP services
• Manage the front-of-house, including reception, patient check-ins, and customer service
• Ensure smooth and efficient patient flow, from registration to consultation and follow-ups
• Lead and support front-line and back-office staff, including receptionists and administrative personnel
• Manage staff scheduling, assignments, and training to ensure optimal service levels
• Maintain and monitor inventory, including medical supplies and clinic equipment
• Ensure compliance with healthcare regulations, policies, and procedures
• Implement strategies to enhance patient experience and service quality
• Oversee billing processes, insurance claims, corporate invoicing, cash collection, control measures and other financial operations
• Regular checks and audits on claims submission e.g. PMI, CPF, Govt Agencies etc.
• Regular checks and audits on payment collections of credit card, cash, NETS and cheques from patients
• Oversee AR, credit services and bad debt management
• Work with external partners / clients / vendors (e.g. laboratory services) in ensuring accurate billing, and troubleshooting associated disputes
• Ensure proper filing and storage of medical forms, reports, and legal documents
• Manage patient appointments, follow-ups, and record-keeping efficiently
• Address and resolve inquiries, complaints, disputes and issues with patients / external stakeholders with professionalism
• Liaise with external vendors, service providers, and healthcare professionals as needed
• Monitor clinic performance metrics and develop improvement plans when necessary
• Contribute to marketing efforts, including promotions and awareness campaigns
• Support management in identifying opportunities for process improvement
• Any other duties as may be assigned by Immediate Supervisor and/or the Management

Qualification & Experience: -

• Possess at least Diploma in any field
• Previous experience in healthcare or clinic management role
• Good understanding of health screening, GP operations and front-of-house management
• Passion for working in in healthcare industry
• Excellent organizational, multitasking, and leadership skills
• Exceptional interpersonal and communication skills
• Proficient in clinic management software, Microsoft Office, and other digital tools
• Ability to work in a fast-paced environment while maintaining attention to detail
• Customer service-oriented with a passion for patient care
• Able to work in fast paced environment
• Salary offered will be based on individuals’ experiences and qualifications

Office Location: Novena / Clarke Quay

• Conduct outbound calls & site visit to ensure timely consent collection with HR Manager/HR Professionals
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Nitec/GCE A Level/Diploma holder
• Only Singaporeans might apply
• Prior working experience in Call Centre roles handling HR professionals/manager
• Travel in Singapore to do face-to-face survey
• Proficient in Microsoft Excel
• Familiar with KPI-driven environment.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Broad Function

Support the operationalization of WH Environmental Services (ES) department, which includes housekeeping, waste management, linen & laundry, pest control and landscaping services.

Key Responsibilities and Duties

Specific

Candidate will be supporting the managers for the various services under ES operations.

• Develop operational plans for ES
• Work closely with stakeholders, e.g. end users, infection control and outsourced vendors, to ensure smooth transition into live operation.
• Engage end users to gather ES scope and support required.
• Develop detailed operation plans such as staffing requirements, process flows and work instructions.
• Support procurement activities, such as for service contracts, furniture, fittings & equipment.
• Participate in the IT system development for housekeeping jobs management.
• Prepare presentations and proposals.
• Monitor and review the key performance indicators (KPIs) of the various outsourced services under Environmental Services
• Working with services providers for service improvements
• Investigate promptly on the feedback received from staffs, patients or visitors and implement corrective actions and preventive measures
• Perform audit checks to ensure that the services are satisfactorily carried out and to ensure compliance to safety and infection control standards
• Conduct joint inspection and walkabout with service providers to assess their performance and identify gaps and areas for improvement.
• Manage Environmental services related procedures, records, documentation to ensure compliance to audits and for easy retrieval and referencing.
• Any other duties assigned from time to time?

General

• Provide secretariat support for relevant meetings.
• Support ad-hoc corporate activities and functions, when required.

Job Requirement

Education / Training / Experience

Qualification:

• General degree / diploma
• Diplomas with relevant past experiences may be considered.
• Other education level with extensive past experience and practical knowledge maybe considered.

Professional Experience:

• ES experience, especially in acute healthcare setting, is preferred.
• Executive position will require minimum 0 to 3 years of related work experience, preferably in acute health care or similar setting.
• Senior Executive position will require minimum 4 years of related work experience, preferably in acute health care or similar setting.

Attributes

• Ability to organize, plan and implement.
• Strong interpersonal skills with the ability to influence and negotiate.
• Good problem solving skills and with systems thinking.
• Possess positive attitude and keenness to learn.
• Demonstrate good writing and presentation skills.
• Meticulous and proficient with data tabulation, statistics and analysis.
• Proficient in Microsoft Office suite of applications.

Others

• Able to report back to office after hours in event of emergency activation

Responsibilities

Provide Level 2 support on user query/requirement and production issue raised - Event / Incident and problem management

ü Investigate production issues, respond based on production defect severity SLAs

ü Manage and respond to users on timely manner.

ü Log incident ticket for production issues and user queries

ü Follow up on defect and incident closure and meet incident closure KPI

ü Make sure system availability as per respective agreed SLA

ü Ensure daily end of day execution for supported applications complete successfully

ü Perform annual Disaster Recovery (DR) exercise for supported applications

ü Provide support to System Engineers on server level patches / upgrade as and when applicable

ü Ensure application incident & task documentation is properly updated for each production release

ü Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

ü Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using java snippets or Unix shell or DB scripts etc

Requirements

· Minimum 5 years of experience working in Banking IT industry support.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Strong & assertive communicator in speaking & writing.

· Good to have experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Understanding of ITIL methodology will be an added advantage.

Essential Technical Skill :-

• Hands-On experience in writing / debugging scripts, code, database queries
• Knowledge of SQL and relational databases – traditional RDMS, such as SQL
• Strong understanding of Unix, Linux and Windows
• Knowledge on Tetherfi Products will be added advantage.
• Implementation experience in Avaya Contact Center Products and services.
• Strong experience in monitoring, call tracking, replaying capabilities
• Software Engineering & Change Management
• Solid understanding of resiliency and redundancy designs
• Excellent problem solving skills in a distributed, multi technology ecosystem
• Interfaces and Messaging systems

Responsibilities

Manage the day-to-day running of application systems, for example:

• oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.
• manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.
• work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.
• manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.
• plan, execute and support system implementation, software/hardware upgrades and security patches.
• perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.
• monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.
• work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.
• identify opportunities for process improvement and operational efficiency enhancements, and implement appropriate solutions.
• develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

Plan and implement system enhancements to meet user change requests, including:

• providing estimated costs and timeline to implement the changes.
• securing the necessary resources to carry out the changes.
• ensuring that the vendor and/or in-house contractors complies with the relevant IT policies and procedures while working on the changes.
• assisting users during requirement gathering and user acceptance testing to ensure clarity of scope and quality of the developers’ work.
• overseeing the proper implementation of the changes.

Requirements

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.
• Proficiency in managing Windows and Linux server/cloud environments, will be an added advantage.

This advertisement is for recruiting for the position of 1 Frontline Receptionist.

If successfully selected, you will be seconded to MOE primary school located in Compassvale Walk.

Contract Period: From 01 Jan 2025 to 31 Dec 2025

Option to Extend : for a further period of 1 year (ie 1 Jan 2026 to 31 Dec 2026).

Personnel to be deployed at the following hours :

• Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 0.5 hr lunch break
• Fridays: 7:00am to 3:30pm, inclusive of 0.5hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays.

The Personnel shall be competent to perform the following:

• Handle front desk duties which includes attending to all enquiries i.e. phone, emails and walk-in guests, visitors and students.
• Assist with the dissemination of daily relief planning arrangements and instructions to teachers and relief teachers;
• Manages packing and distribution of collaterals from MOE and other agencies;
• Attend to sick and injured students, calling parents where necessary;
• Open and record in-coming mails, and distribute to respective recipients;
• Manages the updating of staff pigeon-hole if there is staff movement;
• Assist in P1 registration and administration matters;
• Prepare/pack exam materials (writing pad and OAS forms);
• Perform general filing and data-entry tasks;
• Assist AE/CSO with issuance of financial assistance letters, where necessary;
• Provide logistical and admin support for school events; and
• Any other administrative duties when required

The personnel shall minimally have the following qualifications, skills and experience:

• At least one year experience working as a front desk receptionist in school setting and general administration
• Good communication skills and comfortable engaging stakeholders
• Familiar with Microsoft Office applications
• Ability to multitask with good time management
• Preferably to have knowledge in first aid
• Preferably to be a hands-on person

Grab this opportunity, for due to their extremely low turnover rate, you will be joining a recession proof company full of dedicated leaders and mentors that guide you to be a top performer, in a fantastic & positive working environment with them.

Based in the US, they are one of the most admired players in their specialized industry of Supply Chain Management & Freight Forwarding, with many decades posting consistent and positive growth even during times of economic instability.

Well-Established MNC Listed on the US Stock Exchange

Fast Shortlisting Process

Long Term Stability

Scope of Expansion/ Progression

Office Hours, Mon - Fri

Company bus provided from various MRT Stations in the East

Job Scope:

1. Ensure timely declaration of delivery documents

2. Processing, tracking & monitoring status of Freight (Air)

3. Ensure information is updated in the system

4. Handle customers enquiries through calls & emails

5. Prepare invoices to be sent to client partners

6. Ensure compliance with Singapore Customs/ Competent Authorities rules and regulations

7. Other Ad Hoc support to Operations

Requirement:

Diploma in Logistics/ Supply Chain

Prior experience in Customer Service also welcome

Keen interest in direct progression in the SCM industry

Detailed and good coordination work

For candidates who do not wish to apply via the site and would still like to apply in a P&C manner, please send in your resume to [email protected]