Backend Customer Service

Responsibilities:

• Respond to patient / general public phone call queries
• Respond according to SOP
• Redirect calls to relevant personnels / departments as needed
• Attend to emergency calls effectively and follow SOP as trained
• Any admin duties as assigned

Requirements:

• Min Nitec or Diploma in any field of study
• No need experience , training provided

Working Hours:

• 5 Days Office Hours
• Jurong East

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

This role will be providing first level IT technical support on this critical public facing system and needs to be up 24x7x7. The focus of your role will be to follow documented processes to achieve high resolution rates within defined service levels (99.95% availability and 100% response and resolution SLA). We are looking for someone who is passionate about providing their customers with a high level of service and support.

Job Description

Build a cohesive 24x7 team and manage people effectively which includes :

• Recruit, train and support service desk representatives and technicians
• Coach & develop the team by monitoring team members' training & knowledge. (including Onboarding, training, knowledgebase, etc)
• Perform bi-annual assessment ensure high team's performance
• Review shift handover checklist and stay on top of team daily activities.
• Set the direction of the team with thorough understanding of the strategic vision for the service desk
• Align the team with written processes and standards to ensure operational consistency
• Encourage collaboration & engagement, promote no blame culture & transparency. This to ensure the team stays on top & informed
• Constantly review, plan and prioritise the short-term goals of the team to achieve the vision set. Eg: KPI: Service Desk Entry Error < 10% or 1st call resolution target or training service desk to be able to do early detection.

Ensure the team delivers excellence customer service (timely and accurately) hence reduce incidents & improved resolution time.

• Delivery, with the full ownership and responsibility of, the 24 hour service desk operations, to agreed SLA performance levels.
• Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are successfully resolved. Recommends changes to policies and procedure to streamline operations & set customer service standards.
• Oversees follow ups with customers to ensure timely case attention, resolution, escalation and closure, so that SLA is met.
• Ensure the team support & coordinate with Support teams (both internal & external) in incident/problem investigation and resolution to satisfy customer queries.
• Train the team to identify incident trends in order to elevate incidents in accordance with standard operating procedures. (Actively monitor incident & alert trending, always escalate timely and accurately.)
• Make sure the team contribute and submit knowledge request if found lacking in the knowledgebase.
• Communicate with executives and business stakeholders to ensure

Actively initiate and explore opportunities for improving support processes, productivity, reliability and stability and performance of systems and operations

• Provide customer feedback to the appropriate internal teams for better product/system improvement.
• Proactively logs, tracks, analyzes and evaluates inquiry/problem reports and makes recommendations to
• avoid or reduce incident recurrence.
• increase first call resolution.
• Improved problem resolution time
• Provide detailed best practice Service Desk reporting & dashboard to include Operational Performance, Continual Service Improvement and Trend analysis. (Trend analysis skill is mandatory)

Requirements

• Degree in Computing / IT discipline
  • Proficient level of Data analysis skill (Power BI preferred)
  • Experience with ITIL methodology (Certification in ITILv4 preferred)
  • Experience with call tracking / ticket management system dashboard & reporting (ServiceNow Certification preferred)
  • Experience of working in complex, high pressured environments within a 24-hour service structure
• Experience with automation and scripting
• Customer-service oriented with strong problem-solving attitude
  • Solid technical background with an ability to give instructions to a non-technical audience.
  • Strong leadership skills to coach and mentor
  • Strong interpersonal skills for interacting with team members and clients.
  • May need to do emergency cover – 12-hr shift including PH and Weekends.
  • Must be Singaporean as candidate due to nature of the job and would need to pass the client's security clearance
  • Fully Vaccinated

Responsibilities:

Develop and manage a rolling schedule in coordination with various stakeholders.

• Troubleshoot mill issues, engage in discussions to identify problems, and brainstorm potential solutions.
• Monitor performance indicators, consolidate data accurately, identify discrepancies, and propose and implement solutions as needed.
• Conduct month-end closing activities, ensuring that the inventory of raw materials and finished goods aligns with monthly production figures
• Adhere to ISO standards, including ISO 45001, ISO 50001, ISO 9001, and other relevant product standards.
• Ensure the availability of spare parts and maintain a healthy inventory to support uninterrupted production.
• Oversee and maintain SOPs and TRA to ensure compliance with safety and operational standards.

Requirements:

• At least Nitec or Diploma in Electrical Engineering.
• Inexperience candidates or at least 1 year of experience in the construction field are welcomed to apply.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R24120636

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

► Monday to Friday, 10.00am - 7.00pm

► Central

► Basic up to $4500

Job Responsibilities

• Assist the customer care manager in taking care of the team
• Attending to client's after sales requirements
• Assess repair requirements and advise client accordingly
• Addressing to customer feedbacks
• Manage client expectation/demands for damages
• Conducting of training
• Attend to customer enquiries via email / telephone

Job Requirements

• Minimum 5 years of relevant experiences
• Experience working in retail industry
• Wiling to work on Saturday and roster may apply

For consideration, kindly submit your CV by clicking “APPLY NOW”

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R2199045 | Lim Siang Fan

• Attend to and perform daily support, maintenance and troubleshooting onsite and offsite
• Provide on site support for various systems, network and desktop troubleshooting, to ensure that the service meets the SLA
• To work with product team on any system enhancement or troubleshooting.

Requirements:

• Diploma in IT or relevant discipline
• Prefer experience in desktop support and good working knowledge in Windows OS, Basic Networking
• Experience in customer support environment will be advantageous
• Good technical, analytical and troubleshooting skills, with strong customer-oriented attitude and inter-personal skills
• Willing to travel to multiple sites
• Willing to work alternate shift hours: 2 days work and 2 days off rotational shift (AM Shift: 8AM to 8PM; PM Shift 8PM to 8AM).

For more information, please visit to www.gmprecruit.com and search for Job Reference: 20733

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Requirement:

• Min. NITEC in any discipline

• Expereince in call centre/ order processing/ Retail

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customers

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Working Hours: Office Hours 5.5 Days

Location: Multiple Location @ West

Job Description

• Assist doctors during the treatment and examination of patients.
• Assist in reporting or analysing of department's or clinic's statistics and data.
• Conduct training for staff.
• Identify situations where patients require additional attention.
• Liaise with patients and other stakeholders to provide services to patients.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Job Description:

• To visit newly admitted patients and to ensure patient’s confidentiality at all times.

• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints

• To be able to provide service recovery for potential feedback/ complaints that are addressed

• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix

• Escalate crucial issues to Service Executive if beyond scope for service recovery

• Report and track patients whom service recovery has been provided to

Requirements:

• Min Nitec or Diploma in any discipline
• Able to work any 5 days in a week - Office Hours only

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Customer Relations Officer

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Job Scope:

• Handle patient admission
• Register patient and family members
• Assist in making appointment for patient
• Simple admin job
• Provide customer service
• Attended to enquiries
• Direct visitor to their destination
• Answer phone enquiries when needed

Requirements:

• Min GCE 'N/O/A' Level / NITEC
• Simple Microsoft knowledge
• Able to work in a fast paced environment
• Good communication skills

Interested candidate, kindly send a copy of your resume to: [email protected]


OH LI XUAN BRINA [R24120322]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

• MNC, Tuas, Transport (2 ways)
• Heavy travelling, Good exposure and opportunities
• Basic $3500 - $4000,overtime claim
• Overseas allowances, mobile allowance
• Performance bonus
• No experience can apply, On-the-job training

Role & responsibilities:

• Support the Senior/ Service & Commissioning Engineer on site.
• Provide technical expertise and carryout service order assignments from the Service & Commissioning Manager/ Service & Commissioning Coordinator
• Field representative of the company to evaluate, troubleshoot, analyze, repair, test, and return equipment to service as required or instructed by a service order in a safe and effective manner.
• Create daily reports about the performed service tasks and all related issues and send them to the Service Mailbox
• Complete all the required documentation & write reports regarding the work

Requirements:

• Minimum a Degree in Electrical, Electronic, Computer Science or equivalent
• Good, basic, technical insight into electrical, hydraulic and basic mechanical engineering fundamentals
• 1yr of relevant experience in Marine industry
• No experience can apply as on-the-job training is provided
• Good communication skills
• Analytical and systematic approach to problem solving
• Basic understanding of programming and industrial control systems is a plus
• Willing to travel abroad heavily
• Willing to work overtime
• Having a great desire to gain more knowledge and skills
• Positive, solution driven, hands on attitude.
• Can work well in a team but having a great level of self-management and independence

Interested applicants, please send your profile to [email protected]

Responsibilities:

Sales Advisory

• Enhance sales document (e.g. FHR, FIR, and Sales Advisory Manual) for the Agency Force.
• Enhance the sales process and controls in iPoS+.
• Develop the standards relating to sales advisory and liaise with the stakeholders.
• Work with relevant stakeholders to develop and improve on controls in iPoS+ system, endorsement system etc.

Close Monitoring

• To mitigate the risk on onboarding new candidates with adverse records. Work with the relevant stakeholders in the onboarding of agents with adverse records and ensure that the team follow up on the close monitoring imposed.
• Review the quality of Close Monitoring requirements conducted for selected agents that are onboarded and follow up where there are lapses in the processes and/or documentation.

Welcome Call

• Review the results of the assigned welcome calls surveys that are conducted post sales and follow up where there are lapses in the processes and/or documentation.

Communications

• Review and ensure that the deliverables of dissemination and communication are achieved and updated in iKnow Sharepoint. (Eg BSC quarterly communication, adhoc communications)
• Performs other responsibilities and duties periodically assigned by Manager in order to meet operational and/or other requirements.

Requirements:

• Education – Tertiary education
• Experience – 1-3 experience in life insurance industry would be advantageous
• Preferred Certifications/licenses –
• Capital Markets and Financial Advisory Examinations – Module 5 (Rules & Regulations for Financial Advisory Services)
• Capital Markets and Financial Advisory Examinations – Module 9 (Life Insurance & Investment Linked Policies)
• Health Insurance Module
• Communication skills, Problem Solving skills, Influencing skills, Strategic Thinking, Coaching, Presentation skills and Facilitation skills.

Responsibilities:

• Perform equipment on-site installation, overhaul, troubleshooting, servicing, and repairing compressor system
• In charge of preventive maintenance, modifications and measurement of compressor parts
• Serves as company contact point with customer on technical matters
• Attends to customers complaints and provides timely solutions
• Prepare documents and method statement, ensure compliance to all safety requirement

Requirements:

• Minimum Nitec in Engineering or its equivalent
• At least 3 years of supervising installation and commissioning working experience in Oil & Gas industry
• Experienced in compressor system with measuring tools is an added advantage
• Willing to travel frequently and able to work independently

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R24121656

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Responsible for understanding customer requirements, designing and implementing automation solutions, and providing technical support.
• Providing ongoing technical support to customers, troubleshooting issues, and addressing inquiries
• Developing training materials and providing training to customers on the use of automation systems.
• Diagnosing and resolving technical issues related to automation systems, including hardware, software, and network problems.
• Assisting customers with the installation, configuration, and commissioning of automation equipment.

Requirements:

• Min Nitec / Diploma in Engineering, preferably Automation Company
• At least 2 year(s) of working experience in the related field.
• Self Confidence, strong analytical mind, able to communicate with various professionals and different site personnels.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No.: 13C6305

Registration No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided

Job Description:

As an IT Helpdesk Support Specialist, you will be the first point of contact for both internal and external users, providing essential technical support and troubleshooting assistance. Your primary responsibility will be to ensure smooth and efficient operation of IT services, resolving technical issues promptly and maintaining a high level of user satisfaction.

• Working hours : Monday- Friday 8.30am- 6pm
• Working location : Pasir Panjang
• Salary Package : Up to SGD3000 (basic) + AWS
• Be part of nation-wide projects that directly benefit millions of citizens.

Key Responsibilities:

• Respond to helpdesk tickets, phone calls, and emails from users experiencing technical issues.
• Diagnose and troubleshoot hardware and software problems, including network issues, operating systems, and applications.
• Provide step-by-step guidance to users, ensuring issues are resolved efficiently and effectively.
• Escalate complex issues to appropriate IT team members or external vendors when necessary.
• Maintain accurate and detailed records of support requests and resolutions using our helpdesk ticketing system.
• Conduct remote troubleshooting and provide clear instructions to users via phone or email.
• Stay updated with the latest industry trends and technologies to continuously improve support services.

Qualifications:

• ITE/Diploma in computer science or information technology field or related field
• Minimum 1 year of working experience in Technical Helpdesk operation
• Prior experience in Government Technology agency will be an added advantage
• Strong knowledge of Windows and macOS operating systems, as well as common office software and applications.
• Familiarity with networking concepts
• Good command of written and spoken English to handle English speaking customers.
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
• Outstanding communication skills, with the ability to explain technical concepts to non-technical users.
• Customer-focused attitude with a commitment to providing high-quality support.

Why Join Us:

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and development.
• Collaborative and inclusive work environment.
• Cutting-edge technology and resources to support your role.
• Chance to be a part of a company that values innovation and creativity.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Amannda Cheok Pei Zhen - Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781

• Customer Service Oversight:
  • Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
  • Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
  • Performance Metrics:
  • Establish and monitor key performance indicators (KPIs) for customer service activities.
  • Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
  • Customer Relationship Management (CRM):
  • Manage the CRM system to track customer interactions, sales, and support activities.
  • Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
  • Communication:
  • Act as a liaison between customers and other departments to resolve issues and improve overall service.
  • Develop and distribute regular customer service reports to senior management.
  • 
    
  • Logistics Systems Management:
  • Logistics Operations:
  • Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
  • Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
  • System Implementation and Management:
  • Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
  • Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
  • Supply Chain Coordination:
  • Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
  • Negotiate contracts and agreements to secure the best terms and conditions for the company.
  • Continuous Improvement:
  • Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
  • Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
  • Reporting and Analysis:
  • Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
  • Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

Join Us as a Head of our Robot Support Team at LionsBot: Be a Pioneer in the Robotic Revolution!

Are you ready to be a game-changer in the cutting-edge world of Industry 4.0? At LionsBot, we're shaking up the traditional cleaning sector with our awesome robotic solutions, tackling manpower shortages head-on. Our innovative bots are already cleaning up in 30 countries around the globe!

At LionsBot, we live and breathe excellence and creativity. Our vibrant, fast-paced environment is like a 'Band of Brothers' where everyone is united by a shared Unicorn goal. If you're ready to embark on a remarkable journey and be part of a team that's making waves, read on!

Responsibilities:

• Responsible for the management and construction of the global after-sales service network outside Singapore
• Build the service support teams across Europe, Asia and USA to support our partners with quick on-site support to resolve major issues and important trails and demonstrations
• Lead the international Robot Support Team (RST) team to carry out the training on product repair, maintenance, technical upgrade and software version iteration for all LionsBot products to the partners
• Lead the team to collect after-sales problems, suggestions to improve products, customer satisfaction assessment, etc., to give feedback to the R&D department for product updates and future iterations.
• Managing the schedule and deployment of RST engineers to customer sites globally for after-sales support
• Responsible for the establishment of training and deployment SOPs for RST engineers and customers’ technicians
• Collaborate with sales team to devise suitable strategies for robot trials at potential customer sites globally

Requirements

• Bachelor's degree in Engineering, Robotics, or a related field
• 5+ years of experience in robotics service, maintenance, or a similar role
• Strong leadership and project management skills
• Technical proficiency in robotic systems and troubleshooting
• Excellent problem-solving and communication skills
• Able to work in a fast-paced environment

Role Descriptions:

• Support the day-to-day business operations of the retail store

• Exhibit animal husbandry knowledge to address customers' requirements regarding the care and well-being of live animals.

• Maintain and convey detailed and specialized Pet Care Product knowledge to address customers’ requirements.

• Assist and advise customers on their concerns pertaining to pet care and recommend solutions such as proper usage of drugs, health supplement and pet care supplies based on indications and needs

• Execute selling strategies to complete sales of products and services to the satisfaction of customers.

• Manage customer loyalty and retention programs to foster long-term relationships with customers

• Manage receipt and storage of merchandise, and monitor stocktaking policies and procedures for continual improvements

• Manage policies and practices regarding the care and maintenance of animal habitats in compliance to AVS guidelines

• Support and assist in ad-hoc / periodic stock-take and/or stock-count exercise when required

• Ensure the well-being of pets at retail store and be a technical mentor specialist to other team members to improve knowledge on animal husbandry to address customers' requirements

• Adhere to all the retail SOP, company’s policies, processes and procedures

• Monitor and manage after-sales service, customer exchanges, returns and refund with respective departments or suppliers

• Receive and check stocks including live animals with proper documentation

• Feedback to Area Supervisor on customer needs or operations matters

Role Requirements

• Diploma/Degree in Vet or Nutrition related.

• Good customer service, communication and presentation skills

• Able to commit to retail hours.

General Target Incentives Pay up to $310

Gamification Incentive for top stores of up to $160

Benefits: Medical Reimbursement, Health Insurance, Quarterly Meal Allowance, Team Bonding, Long Service Award, Staff Purchase Discount, Company Uniform Provided, etc

We regret that only shortlisted candidates will be notified.

The Opportunity:

• Location: West
• Benefits: Basic + OT + AWS + VB + Shift Allowance
• One of the Largest Healthcare Organization in Singapore

The Client

Adecco is partnering with Singapore's leading Healthcare Institute to look for multiple Inbound - Customer Service Executives across Singapore.

The Job

• Handling inbound phone call to troubleshoot and solve customer queries
• Navigate through the system to support patient queries
• Managing complaints
• Knowledge of CRM Softwares

The Talent

• No Exp Required
• Minimum Requirement - Diploma
• Call Centre Experience in Healthcare is a plus

Next Steps

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to [email protected] for a confidential chat.
• Only shortlisted candidates will be contacted.

Chai Zhenyi
Direct Line: 93447808
EA License No: 91C2918
Personnel Registration Number: R22110690

Role Descriptions:

As a Pet Groomer, you will help manage the day-to-day business operations of the Pet Grooming Centre.

Being part of the retail team, you help to build and develop a dynamic team who understands the business objectives and the importance of having the ability to deliver a Pet Lovers Centre customer service & shopping experience that is a cut above the rest.

Your roles & responsibilities include:

• Manage the day-to-day business operations of grooming centre within the retail store;

• Ensure all grooming appointments properly scheduled;

• Ensure pet grooming equipment are well maintained;

• Perform pet grooming based on the best practices and customers’ needs;

• Ensure workplace safety, hygiene level and cleanliness of the grooming centre;

• Ensure safety of pets throughout the grooming process;

• Ensure that all pets are well taken care of and in compliance with AVA guidelines;

• Highlight abnormalities of pets to the customers to avoid unnecessary conflicts or misunderstanding.

Job Requirements

• At least 2 to 3 years of experience in cutting & shaving furs for dogs/cats/rabbits.

• Possess SKC/DGA Class “C” Certificate.

• Able to supervise and oversee the role of Assistant Groomers.

Interested Applicant, Whatsapp to 98272969 to apply

6 days work week, including weekends and public holidays

Commissions and Sales Incentive Pay

Annual Variable Bonus

Benefits: Medical Reimbursement, Health Insurance, Quarterly Meal Allowance, Team Bonding, Long Service Award, Medical Reimbursement, Health Insurance, Staff Purchase Discount, Company Uniform Provided, etc.

We regret that only shortlisted candidates will be notified.

We are seeking a dedicated Business Analyst Cum Application Support Specialist to join our team.

• Join a dynamic team dedicated to supporting critical systems.
• Play a key role in streamlining operations and improving efficiency.
• Competitive salary package.

Responsibilities:

• Provide system support for the management system modules.
• Perform system UAT for new system modules.
• Monitor system implementation and UAT status.
• Engage business teams to gather business requirements for system or technology.
• Guide and train business users in use of technology and system.
• Provide operational support, including handling system related requests for the management system post go-live.
• Elicit and manage the stakeholder’s business requirements and translate them into detailed requirements documents, including user stories, use cases, and functional specifications.
• Serve as a liaison between business and technical teams, ensuring clear and effective communication throughout the project.
• Resolve operational issues, conduct regular maintenance, and apply necessary updates to maintain the stability and reliability of these applications.

Job Requirements:

• Singaporean only.
• Bachelor’s degree in computer science, or related fields.
• Minimum of 6 years of relevant experience in business analysis, system support, or relevant.
• Experience in Microsoft Dynamics and BI tools such as Tableau/Qliksense/Power BI will be an added advantage.
• Prior experience in system implementation and migration.
• Familiarity with OutSystems or similar rapid application development platforms is highly beneficial.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

• Great opportunity working from the regional team.
• Opportunity to work with an experienced IT team from different regions.

About Our Client

Our client is a global asset trading investment firm that connects people and resources to create products that contribute to the success of businesses and communities

Job Description

• Oversee and maintain critical IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Respond promptly to services issues and requests through the helpdesk ticketing system.
• Utilising extensive knowledge in MS365, PowerApps, Power BI, and SQL for system integration, database management and user support.
• Provide training on new software, security practices and IT policies.

The Successful Applicant

• Proficient in OneDrive Sync and SharePoint management
• Experienced with Microsoft Teams and videoconferencing devices.
• Extensive experience working within MS 365 environment.
• Experience in Intune and Mobile Device Management (MDM)
• Experience in Microsoft Security
• Skilled in PowerApps, Power Automate.

What's on Offer

As a growing company with a tightly-knit team, they respect and listen to all the employees. You will get the chance to make an impact by having your voice heard by everyone. You will get the chance to enjoy a high level of autonomy at work.

Contact

Winson Low (Lic No: R22106039/ EA no: 18C9065)

Quote job ref

JN-082024-6515838

Phone number

+65 6416 9865

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Job Summary

• Provide perioperative nursing care
• Assist surgeon during operation
• Monitor and assess patient during surgical procedures
• Coordinate and collaborate with multi-disciplinary caregivers in providing safe efficient patient care

Roles and Responsibilities

Patient Care Management

• Perform check and prepare operating room readily for procedure.
• Respect and protect patients’ right and confidentiality.
• Assess patient pre operatively and complete patient safety check prior to procedure.
• Check and ensure full preparation of set, suture, supplementary possible use of supplies prior to surgery.
• Assist in IR procedure room
• Assist surgeon and coordinate with surgeon or anesthetist to ensure smooth running of surgery list.
• Assist in anesthesia, recovery, circulating duties and any other duties within the team.
• Collect and prepare specimens for laboratory analysis where necessary.
• Provide guidance for new or junior staff to ensure quality-nursing care is rendered.
• Implement and maintain the principles of sterility and asepsis for all procedures and techniques.
• Comply with established guidelines of infection control practices.
• Recognize and intervene in emergency situation involving patient care or other team members.
• Document accurately and legibly in relevant patient care records and in billing of consumables and implants
• Assist and maintain safe custody of Controlled Drugs
• Collaborate with Nursing Manager /Team(s) to:
• Assess staff clinical competency
• Enforce peri-operative clinical nursing standards
• Enforce infection control practices

Patient Education

• Maintain effective communication and interpersonal relations with the patients and caregivers

Professional Development

• Participate in continuing nursing education to maintain clinical knowledge and competence
• Develop junior staff through mentoring and preceptoring activities
• Provide constructive feedback to the Supervisor regarding staff clinical performances
• Implement and conduct in-service education and unit-based orientation for the OT nurses
• Serve as liaison, and resource person for the perioperative nurses
• Assume additional responsibilities as assigned by Supervisors

Resource Management

• Demonstrate proper use, care and maintenance of endoscopes, instruments, equipment and supplies
• Demonstrate proper and economical usage of sterile supplies and consumables
• Assist in inventories and equipment maintenance
• Ensure adequate daily supplies of consumables
• Assist with optimal OT room utilization

Risk and Quality Management

• Report unusual and unsafe practices or events
• Monitor and ensure compliance of infection control practices
• Prescribe and implement fall prevention measures

Job Requirements:

• Min 2 year of relevant experience as a staff nurse in clinical setting
• Minimum Advanced Diploma in Nursing
• Registered with the Singapore Nursing Board
• BCLS & AED Certified
• Mon to Sat, 5.5 Days

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Dental Clinic looking to expand our team!

Seeking dental assistant with a dual role for receptionist to provide the following:

• Provide high standards of customer service
• Frontline receptionist to dental and wellness patients
• Help with answering phone calls, giving out appointments, patient registration, cashiering collection.
• Assist doctor in aesthetic and wellness procedures
• Assist doctor in dental procedures
• Basic admin work where needed
• Disinfect and sterilization of equipment & basic housekeeping.

Job Requirements

• Able to converse in Chinese and good English in order to facilitate patients consultation and enquiry process
• Assist Doctor in dental procedures and perform basic therapist duties
• Front desk duties and handle client's enquiries
• Ensure smooth running of clinic
• Well groomed with strong inter-personal communication skills
• Familiar with computer use.
• 5.5 days week or 44 hours per week, No night clinics.
• Regular Hours. Public Holidays off, Sundays off
• Experienced receptionist/dental/wellness candidates will have an advantage
• Therapist with WSQ Cert/diploma and experience will be at advantage.
• Proper Training in dental and wellness will be provided.
• We seek experienced candidates who are interested in committed to a long term position.

Experience

• Minimum 1 year of medical aesthetics/dental clinics or beauty spa industry receptionist/therapist experience
• Only Singaporean need apply.

Why Join us!

• Dynamic and friendly team
• Annual bonus
• No hard sales
• Structured training provided
• Exposure to a diverse range of dental + aesthetics treatments
• 3 bus stops from Orchard MRT
• Office Hours
• Closes on Sundays and Public Holidays