Requirement:

At least three years relevant experience in a similar capacity

Job Description

To provide good customer service and serve with positive and helpful attitude.

Ensure restaurant cleanliness.

Handle guest concerns and complaints calmly to resolve the issue.

Communicate with team members and management to ensure smooth service

Working hrs: Mon to Fri (0900AM to 0630PM)

Location: Bright Hill Drive

Requirements:

1. G.C.E. ‘O’ Level.
2. Singapore Citizen.
3. Pleasant, meticulous, and strong interpersonal skills.
4. Ability to multi-task and work independently.
5. Fluency in English and Mandarin/Chinese is preferred (SAP school).
6. Knowledge of MS Office.
7. Preferably 2 years of experience in administration and customer service.
8. First aid training is an advantage.

Scope of works:

1. Administrative Functions

• Maintain cleanliness in the reception area.
• Manage and verify documents (records, statistics, filing, correspondence).
• Perform ad-hoc tasks from the Administration Manager and School Leaders.

2. Reception Duties

• Manage counter services and inquiries.
• Attend to phone calls.
• Handle incoming parcels and emails.
• Liaise with parents, teachers, and vendors.
• Assist unwell students in the sick bay.
• Help walk-in visitors and students at the General Office.

Job Info:

• Salary: Basic up to $4700 + AWS + VB + Transport Allowance
• Working Hours: Monday - Friday (9am - 5:30pm)
• Location: Expo MRT

Job Scope:

• Prepare quotations for services and spare parts in response to customer inquiries
• Execute service tasks, including in-house repairs and on-site commissioning, for a range of gas and water quality analyzers, CEMS, and AQMS
• Diagnose analyzer issues and advise customers on optimal solutions, adhering to company's standard procedures and safety protocols
• Cultivate and maintain strong customer relationships while delivering high-quality service support
• Collaborate with customers to address service concerns and resolve technical issues effectively
• Assist project teams in conducting Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) for projects
• Identify opportunities to secure new preventive maintenance contracts
• Conduct product training sessions for end-users and distributors

Requirements:

• Degree in Engineering (Mechanical, Environmental, Science, Electronics/Electrical Engineering or equivalent qualification)
• Preferably 3 - 5 years of working experience or more in the analytical instruments or related field
• Knowledge of gas analyzers, CEMS, AQMS, and water quality analyzers would be advantageous
• Must have field service engineer experience. Technical competence in air/gas & water quality analytical instruments. Exposure to process & environmental monitoring equipment
• Customer-oriented with a positive attitude

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

• Be a part of a high-performing and professional team
• Good working culture

About Our Client

Our esteemed client is having a global presence, premium brand in the wealth management domain, with a focus on servicing and advising elite private clients.

Job Description

• Execution and monitoring of requests for manual interaction in the different systems using OPC (z/OS) and AWA-Automic scheduling tools.
• Ensures that availability & reliability for the relevant production applications are maintained.
• Perform day to day operational activities which included periodic system checks, IPLs, Start/End of day procedures, system health checks etc.
• Global coordination to implement follow-the-sun model, participating in the shifts handover and keeping track of the main events of the shift in the team sharepoint.
• Collaboration on releases, key date changes, disaster recovery tests, etc.
• Early escalation of Incidents to the responsible team and Incident Management organization, according to the applicable Incident Management process and available instructions.
• Global collaboration with L2 and L3 responsible of the critical applications.
• Provides on-call support for the production environment.

The Successful Applicant

• Mainframe z/OS experience as an Operator
• Experience in JCL and Batch Scheduling
• Atleast 5 years of experience in IT Service Control/Operations
• Exposure to technical requirements analysis, planning, configuration management, and hands-on technical skills
• Basic knowledge of regulatory TRM guidelines and of ITIL concepts
• AWA scheduling tool experience is ideal
• Conscientious in ensuring defined SLAs are met

What's on Offer

• Be a part of a high-performing and professional team
• Good working culture

Contact

Shilpalekha Bhadoria (Lic No: R1876178 / EA no: 18S9099)

Quote job ref

JN-102024-6553986

Phone number

+65 6541 9959

Michael Page International Pte Ltd | Registration No. 199804751N

Reception Support

· Frontline customer service – manage reception counter, handle incoming phone calls and inquiries from stakeholders, including general public and parents.

· Assist students who are unwell/injured in the sick bay. Administer basic first aid for students if necessary.

· Logging of lost and found items and keeping track of school keys that are signed out.

· Assist in the setup of Conference Room for meetings.

· Packing of resources for timely distribution to students and/or teachers.

Administrative Support

· Provide support in matters related to students, for example:

· Assist in P1 registration and P1 Orientation.

· Assist in administration of students on Leave of Absence (LOA) and act as Point of Contact with LOA parents.

· Assist in P6 DSA application and S1 posting.

· Updating of student details in school cockpit and filing of student documents.

· Assist with daily General Office administrative duties such as maintaining records and managing office supplies.

· Provide support to school events where necessary.

· Any other ad-hoc duties assigned by the School Leaders and AM.

about the company

Our client is one of the prominent companies in Singapore. They are currently expanding their regional operations and seeking a Technical Design Director for their data centre.

about the job
As a Technical Design Director, you will be responsible for overseeing regional operations. Your primary responsibilities will include:

• Oversee the design and construction of both greenfield and brownfield data centers.
• Identify and engage a top-tier consulting firms including architects, M&E specialists, C&S experts, and energy consultants to support design development and tender preparation, as well as to create project cost budget estimates.
• Lead research and development projects focused on new engineering technologies and construction methodologies that enhance data center energy and water efficiency, construction effectiveness, operational productivity, and sustainability by reducing power usage effectiveness, water usage effectiveness, and carbon emissions.

skills and experience required

• Preferably 10 years of experience in data centre field
• Has experience in archiectural, M&E and project management.

To apply online please use the 'apply' function, alternatively you may contact Noelle.
(EA: 94C3609/ R1982617 )

• Handle existing customers – Collaborate with other departments within the company to provide seamless logistics solutions for our customers.
• Provide quotations to customers and follow-up to secure business / activate shipments.
• Coordinating receipt and record of import / export / Cross trade via air or sea shipments.
• Liaising with origin and destination offices / agents for shipments arrangement.
• Liaising with origin and destination offices on air / sea-LCL consolidation program.
• Shipment arrangements / follow-up and provide updates to customers.
• Liaising with other departments, making sure operation runs smoothly.
• Ensuring that shipments are handled smoothly and intermediate issues are solved.
• Ensure all documentation is accurate and up to date, including bills of lading, commercial invoices, and other necessary paperwork.
• Check / collate documents and send them to OPS Team for billing.
• Insurance related matters - purchase insurance, follow-up on claims (if any).
• Provide customers support to Sales persons for their new potential clients when they are out of office.
• Back-up for fellow teammates when they are absent.
• Any other adhoc duties assigned.

Requirements:

• Possess Diploma/Degree in related discipline
• Good knowledge of International Logistics Services
• Minimum 2 years of relevant experience
• Independent and team player with strong self-initiatives and communication skills

5 day work week

Changi South Area

Freight forwarding Co.

Interested candidates, please forward a detailed resume as MS Word format to [email protected]

Tempserv Pte Ltd
License No: 06C3745
Attention: Audris Teo / EA Personnel No: R1102063

Our client is a Non Profit Organization (NGO). They are looking for an Assistant Head of Research Centre to assist their team for the next phase of their business. They are located in Central, easily accessible.

Responsibilities of Assistant Head of Research Centre:

• Guide junior team members in researching Singapore’s unmet needs and oversee value proposition presentations for donors and stakeholders.
• Summarize and present research insights clearly for non-research audiences.
• Initiate and manage research projects aligned with organization’s philanthropic goals.
• Collaborate with external researchers to address key unmet needs.
• Ensure research findings inform donor engagement and grant-making.
• Stay updated on sector trends and share knowledge with the team.

Requirements:

• Postgraduate qualification in research for Social Science related studies
• Min 6 to 8 years of working experience in similar industry is highly prefered
• Strong in research paper writing and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a music education company. Due to their current expansion plan, they are looking for a Associate Centre Manager to join their Education Team, in hopes of developing the current high performing team. They are located in the multiple areas in Singapore - easily accessible.

Duties of Associate Centre Manager:

• Regularly evaluate front desk staff to ensure top-notch service, effective customer interactions, sales capabilities, and professional behavior. Implement a comprehensive feedback system for continuous improvement.
• Oversee the logistical and maintenance operations to maintain a pristine, high-quality environment akin to a luxury hotel. Ensure cleanliness and a positive overall experience.
• Meet monthly lead generation, sales/enrollment targets, and other growth objectives set by management. Mentor team members to help them achieve their individual targets.
• Foster a positive work environment aligned with company values. Implement initiatives to address workplace challenges and organize staff welfare events to boost employee satisfaction.
• Ensure high customer retention through effective problem-solving and superior service standards. Motivate the team to find optimal solutions that meet both customer needs and company goals, aiming for high customer satisfaction.\Maintain consistent and aligned communication with the company's core values across all channels. Proactively report any issues or concerns to management for a collaborative approach.
• Ensure full adoption and goal achievement of the Enigma system, complying with all directives.
• Track and report on team evaluations, development, and improvement plans.
• Perform additional tasks as assigned by management.

Requirements:

• Relevant experience
• Able to commit to working Reatil Hours and Weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• 5 days work week
• Company transport provided
• Training provided

As a Service Engineer, you will be responsible for the following duties:

• Responsible for repairing and servicing service
• Provide and perform installation services
• Implementation of machine's program
• Ensure smooth running of machine
• Collect customer feedback and ensure customer's satisfaction
• Ensure proper documentation and records

Requirement:

• Min. Diploma qualification in relevant field
• Min 1 year of relevant experience preferred
• Possess Class 3 driving license

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email
Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Role/Job purpose

The CS Training Lead provides strategic leadership and oversight to the regional CS Training team, ensuring the delivery of effective learning and development initiatives that support business objectives and foster employee growth. This role manages the performance of the CS Training team, guiding and directing them to meet organisational goals.

The CS Training Lead coordinates team activities, manages workloads, and aligns efforts with Servicing Operations teams’ priorities. This role also fosters a positive and motivating work environment, encouraging collaboration and professional development among team members, and works closely with stakeholders to identify and capitalise on growth & scalability opportunities.

The Customer Support Training Lead will lead the APAC Customer Support Training Team, based in Singapore.

Responsibilities

As a Customer Support Training Lead at Wise, you'll be at the forefront of revolutionising our training operations. You'll lead a team of training specialists, guiding them to fulfil operational and training project tasks by applying the core skills across four leadership pillars - LEAD, DELIVER, DEVELOP and NURTURE.

LEAD:

• Define the direction and empower your team towards shared goals in a fast-paced environment.

• Act as a bridge between training specialists and senior leadership, ensuring clear communication and alignment with Wise's mission.

• Create a positive work environment through mentorship, coaching, and recognition.

DELIVER:

• Make data-driven decisions to maximise impact for our customers.

• Ensure the team meets KPIs and adheres to project timelines.

• Foster clear communication between leadership, the team, and stakeholders.

DEVELOP:

• Facilitate ongoing development through knowledge sharing and feedback.

• Set growth targets and encourage personal development plans for team members.

• Maintain comprehensive understanding of training programs and processes.

NURTURE:

• Cultivate an inclusive work environment based on Wise values.

• Demonstrate emotional intelligence in navigating team dynamics and conflicts.

• Promote work-life balance to prevent burnout while ensuring productivity.

• Ensure smooth training operations and effective team management.

• Connect team expectations with overall mission/goals through transparent communication.

• Build relationships across functions and represent the training team to senior partners.

• Support team members with coaching, mentoring, and assistance as needed.

• Service Technician(Kitchen Equipment)
• Working days: 5.5days
• Working Hours: Mon-Fri 8am - 5pm, Sat 8am -12pm
• Working Location: Defu Lane 10 (Hougang)
• Salary: $1600 - $2000

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:

• Install, service, and repair commercial kitchen equipment.
• Perform routine maintenance and inspections to ensure equipment operates efficiently and safely.
• Diagnose mechanical and electrical issues and implement effective solutions.
• Perform testing and inspection on finished goods for quality issues and perform corrective actions.
• Provide assistance and technical service requests to and by project clients.
• Other duties as assigned by management.

Information:

Salary range: $2,500 - $3,000

Working hours: Mon - Thurs: 8:30am - 6pm, Fri: 8.30am - 5.30pm; Alternate Sat: 8.30am - 12.30pm
Working Location: Jurong /or Bukit Merah

Responsabilités:

• Attend to customer by greeting and professional manner when they arriving the service center.
• Scheduling customers' appointments and provide information regarding service options and pricing.
• Coordinate with service advisors and technicians to ensure timely completion of customer vehicles.
• Lead customers to the waiting area and updates on the status of their vehicles.
• Assist vehicle check-in and out including documenting vehicle condition for them to acknowledge.
• Attend incoming phone calls and respond to customer inquiries.
• Maintain cleanliness of the service reception area and lounge.
• Perform administrative such as filing service records, prepare invoices and processing payments.
• Liaise with team members to support overall departmental goals.

Requirements:

• Minimum 'O' Level education
• Execellent customer service with customer facing experiences
• Experience in Service Center in Automobile environment is a plus.

Interested applicants, send in your updated resume by clicking “Apply Now”.

Michelle Koh

EA License No.: 23C1894

EA Personnel No.: R1656105

At ExtraHop, we're on a mission to help organizations achieve complete visibility, real-time threat detection, and proactive security through cutting-edge network detection and response (NDR) technology. Our NDR product is a market leader, providing our customers with the ability to detect, investigate, and respond to threats faster than ever before.

We are looking for a Detection & Integration Support Engineer who can support a remote-first, flexible shift schedule. You will regularly tackle interesting and challenging questions and bring clarity to our customers as they leverage our tools to secure their networks in an ever-changing threat landscape.

Duties and Responsibilities

As a member of the Global Technical Support team, you will work with customers to resolve technical issues with our product(s) using a variety of internal resources and provide data analysis to understand and troubleshoot systems with a focus on security detections and integrations with other security tools. Your day to day responsibilities could include any of the following:

• Provide hardware, firmware, and deployment support for ExtraHop appliances
• Advise and educate customers on security events detected by ExtraHop
• Assist customers with configuration and troubleshooting of third party integrations
• Utilizing a ticketing system, update, communicate, and move work items to completion
• Work with various internal and external teams to resolve customer issues
• Act as the single point of contact for customer questions and concerns
• Rapidly recognize critical issues and be able to provide the appropriate level urgency driving resolutions
• Communicate with customers in a highly professional manner via various channels including email, phone, ticketing system, and video conferencing
• Pair your existing knowledge with a learning mindset to elevate your service to our customers while being a force-multiplier to your colleagues

Required Qualifications and Experience

We’re looking for a Detection & Integration Support Engineer who can help us grow to the next level as a company. As a starting point for this hands-on position, you should bring:

• Minimum of four years of experience in IS or IT
• In-depth knowledge of the OSI Model
• Excellent customer service, organizational, and documentation skills
• An understanding of cybersecurity concepts and terminology
• Experience with basic Javascript, Python, and REST API development
• Certifications in cybersecurity and/or networking (Security+, CEH, or similar)
• Experience with Network Detection and Response (NDR), security information and event management (SIEM) and/or Endpoint Detection and Response.
• Experience with Unix/Linux based operating systems
• Experience with ExtraHop product

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Founded in 2019 by tech and education entrepreneur Dr. Serg Bell, Constructor Group is a global institution dedicated to revolutionizing education and driving innovation in Machine Intelligence, Quantum Technology, Intelligent Materials, Hybrid Reality, and Life Engineering. Our ecosystem includes Constructor Knowledge, offering education tools and services worldwide; Constructor Technology, a software company delivering advanced tech solutions; and Constructor Capital, providing early-stage funding for science, technology, and digital transformation projects. Backed by a diverse network of academic partners, business leaders, and Nobel laureates, Constructor Group is redefining education and technology for the future.

Key Responsibilities:

• Provide technical support for local hardware, software, and network issues.
• Troubleshoot and resolve user issues related to computers, printers, and other IT systems.
• Manage and respond to support tickets using a ticketing system.
• Install, configure, and maintain IT equipment and software.
• Ensure timely resolution of issues and maintain documentation of processes and solutions.

Qualifications:

• At least 3 years of work experience in similar role
• Familiarity with support ticketing systems.
• Strong problem-solving skills and the ability to work independently.
• Knowledge of operating systems (Windows, macOS, Linux).
• Basic networking knowledge (Wi-Fi, routers, switches).
• Strong communication skills and a customer-oriented approach.

Our Opportunity:

This is a 6 months contract role. We are seeking a customer-focused individual to join our team as a Customer Service Representative for Commercial General Insurance policies. As a Customer Service Representative, you will be responsible for handling inbound customer queries, providing exceptional service, and resolving customer concerns promptly and accurately. Your primary objective will be to ensure customer satisfaction and maintain strong relationships with our valued clients.

Responsibilities:

• Attend to all customer enquiries and requests via all communication channels promptly and professionally
• Manage and resolve customer complaints and escalate when necessary to provide appropriate solutions and alternatives
• Process policy renewals, cancellations and reinstatements accurately, adhering to company guidelines and regulatory requirements
• Maintain accurate and up-to-date customer records and policy documentation in the company’s database
• Collaborate with other departments including underwriters, claims and finance to ensure smooth operations and fast turnaround times
• Build and maintain strong relationships with customers by delivering exceptional service and demonstrating professionalism, and integrity.

Capabilities and Qualifications:

• Diploma / Degree in any field
• GCE ‘O’ Level, ITE or SPM holders with relevant experience will be considered
• Must be BCP, PGI and HI certified
• Minimum 3 years of experience in General, Health and Life Insurances
• Prior experience in customer service or insurance-related roles in preferred
• Possess knowledge and understanding of the service to sale model
• Ability to work independently and collaboratively in a fast-paced environment
• Excellent problem-solving and analytical abilities to address customer concerns and find appropriate solutions
• Excellent customer service phone etiquette
• Strong verbal / written communication skills with the ability to listen actively and respond appropriately to customer needs
• Minimum 1 year experience in start-up companies is preferred

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

Highlights:

• Positive & Cheerful Leadership with stable Management
• Islandwide Hiring
• No Saturdays, 5 days a week
• Good career prospects and developments
• AWS & Performance Bonus

The Challenges:

• Providing a nurturing and safe environment for the infants from the age of 2 months up to 18 months old.
• Possess high energy and the ability to handle the demands of babies and toddlers with different personalities and needs.
• To plan and implement an early childhood curriculum by planning age-appropriate activities for the infants.

What it Takes:

• Advanced Certificate in Early Years (ACEY)
• Certificate In Infant & Toddler Care (CIT)
• Higher Certificate in Infant Care (HCIC)
• Registered with ECDA as EY1 or EY2
• Excellent communication and interpersonal skills
• A team player with passion in inspiring young lives

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected]

Talents@Work Pte Ltd (21C0501)

Joshua (R22107946)

*We regret to inform that only shortlisted candidate will be notified. Thank you

Our client is a global insurance firm.

Key Responsibilities:

• Process all incoming requests within the service standard and ensure all processes are done prudently and in accordance to all regulatory and corporate requirements.
• Perform data entry on policy request - customer data management, change of address, updating of undelivered addresses and change of customer particulars/contact details.
• Attend and handle enquiries of the sections made through referrals promptly.

Requirements:

• Diploma or Degree in Business Administration, Information Systems or equivalent.
• Customer oriented with good interpersonal and communication skills.
• Independent and self-drive individual. Able to adapt to fast-paced work environment.
• Proficient in MS Excel and Word.

If you have what it takes, please send your resume to [email protected] or click APPLY NOW.

Data provided is for recruitment purposes only. Regrettably, only shortlisted candidates will be notified.
Business Reg No : 200611680D | Licence No : 10C5117 | EA Reg No : R2199023

☎️TEMP CUSTOMER CALL CENTER| IMMEDIATE | EAST | $2390 | 1-2 MONTHS | CONTRACT☎️SC

Purpose of the Job

To assist the Director and Senior Management in implementing efficient and effective operations and administrative functions of the Family Service Centre. Provide clinical and management leadership to ensure that the services are delivered in a timely and effective manner to all clients and stakeholders.

Key responsibility areas

1. Role as Head of Family Service Center (FSC)

Clinical Leadership

• Provide clinical leadership and supervision to the team in casework, group work, community work as well as program development to ensure that service delivery provided by the department is conducted in the highest professionally competent manner for clients and stakeholders.
• Provide training and supervision to staff in the department and develop the organisation’s overall competencies in all clinical works.
• Review and approve financial assistance to clients and other beneficiaries.
• Oversee all clinical & professional services run by the centre/programme.
• Review and evaluate existing services to ensure relevance to the clients' needs.
• Conduct intake and risk assessment for complex and higher risks cases, taking into account the integration of a range of information.

Data Analysis and Evaluation

• Analyse trends and needs of the clients and identify priority areas of service delivery.
• Conduct research and evaluation of service and create platforms to share best practices and findings from the programs.

2. Role as an Assistant Director:

Assume the role of Assistant Director designate and stand-in for the Director during his absence.

Strategic and Operations Planning and Management

• Set goals for the service under the department, and develop action plans to achieve them.
• Review and manage fund utilisation to ensure funds are sufficient and optimally used to achieve the department’s objectives.

Managerial and Administration Functions

• Overall in charge of running the family service centre and programmes.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by the funders.
• Ensure timely submissions to the required program reports to funders and stakeholders according to the program funding requirements.
• Provide regular updates to Director on centre/programme and highlight areas of concern which require attention and support.
• Prepare management reports for the Director and Management Committee.
• Assist in preparing the annual budget for the centre/programme.
• Respond and take charge during centre/programme’s exigencies, eg, critical incidents involving clients, staff, and organisation.

Staff Management

• Recruit, lead, develop/ guide, and motivate subordinates to achieve the department’s objectives, and do their work effectively and efficiently
• Assign relevant jobs to subordinates to achieve the department’s objectives.
• Attend to staff administration matters including recruitment, deployment, staff appraisal and promotion exercise.

Networking

• Network with other agencies and community partners to facilitate strong working relationships to facilitate the procurement of additional resources for the department’s services
• Network with colleagues within the organisation to ensure that the department closely supports and complements the work of other centres within the organisation.
• Initiate organization of meetings and case conferences and work out potential collaboration and referral processes to enhance service delivery to the clients and stakeholders

Attend to work crisis / urgent cases during off hours

• Attend to urgent cases / matters during off hours when called upon
• Provide consultation and support for staff under his/her charge with regard to any work or case-related crisis

Support in the organisation’s workgroup or taskforce

• Represent the organisation in the assigned workgroup/task force.
• Represent the organisation as a liaison person in an external workgroup or taskforce

Others

• Undertake and spearhead special projects, assignments, or programmes for the organisation as and when required.
• Perform other duties as assigned by the Director/Management.

Required qualifications and experience

• Minimum Bachelor's degree in Social Work or Graduate Diploma in Social Work preferably accredited with the Singapore Association of Social Workers (SASW).
• At least 10 years of work experience in social work with 5 years of supervisory and leadership experience at the clinical, administrative and managerial levels.
• Experience and successful track record in social service organisations, and developing and managing social service programmes and projects.

Required Competencies

• Good casework & counselling skills with the ability to handle cases with complex issues and higher risks.
• Experience in supervision, outcome management and strategic planning.
• Strong organisational and project management skills to review existing service frameworks, programmes and policies.
• Effective leadership skills in terms of being able to effectively engage, train and motivate staff to accomplish work targets in a timely manner.
• Resourceful in getting and optimally using relevant resources to accomplish work targets cost-effectively and efficiently.
• Has a strong sense of integrity in working with the best interests of clients and families.
• Keen interest to learn by accepting feedback on performance and making timely efforts to improve performance.
• Keeping abreast of current developments including relevant professional best practices and proactively learning and putting into practice relevant new skills and knowledge at the workplace.
• Receptive and able to adapt well to organisational, industry and work changes.

The Job Description

Reporting to the Nurse Manager, candidate will be responsible to carry out all administrative and operational duties through:

• Attending to patients and family members, preparation of inpatient admission documents and arrangement for the appropriate personnel to attend to patients.
• Prepare of discharge documents; obtaining follow-up appointments; planned admission listing and notifying relevant parties on patients discharge and dispatch documents/forms/notes.
• Handling enquiries and requests from patients, patient's relatives, visitors, colleagues and the public.
• Performing clerical duties required for ward operations and cross-covering of wards.
• Assisting to update patient's information, ward charges, patient diets, porter requests and housekeeper requests into the computer system.
• Any other ad-hoc duties as assigned.

Requirements:

• Diploma in any discipline/GCE 'A'/'O'/'N' level or Higher NITEC in Business Studies/ NITEC in Service Skills
• Prior experience in healthcare, hospitality or customer service industry will be advantageous
• Customer-oriented with good communication and interpersonal skills
• Proficient in Microsoft Office applications
• Have Healthcare and SAP experience would be an added value
• 5 days work week (Monday to Friday; 8.15 am to 5.30pm) & 1 half Saturday (8.00am to 1.00pm) a month.
• Singaporean Citizens/ PR only

Business Registration Number: 202342719W.

License Number: 23C2002.

EA Personnel Registration Number: R23119217

Responsibilities

• Provide safe, smooth and pleasant bus journeys for passengers

• Maintain cleanliness of the bus at all time

• Adhere to all Malaysia and Singapore driving regulations.

• Ensure all travel documents and permit are current and valid

• Provide courteous and good services to all passengers and customers

• Perform other related duties that may be assigned from time to time

• Follow proper safety guideline and represent the company in a professional manner

• Ability to work flexible hours, including weekends and public holiday

• Ensure the comprehensive maintenance is carried out according to main schedule

Requirements

• Obtain Singapore Class 4 driving licence

• Possess at least 3 years of relevant experience

• LTA Bus Vocational Licence is an advantage

• Responsible and have good time management skills

• Have good work conduct

• Hardworking and good working attitude

Benefits

• Annual Leave 7 – 14 days

• Birthday Token

• Medical Claims

• Dental/Optical Claims

• Birthday Token

• Quarterly Performance Bonuses

• Yearly Performance Bonuses

• Referral & Long service awards

Coach Captain Walk-In Interview

5 Jalan Kilang Barat Petro Centre #07-01 S159349

(Available bus service 14,123,147,153,196,197,198,855,961)

*Tuesday to Thursday ONLY*

- 8.30am to 5pm (there will be no interview on weekend and PH)

Interested applicants, please call 65-8186 5254 to arrange for an interview.

Marketing Executive | Up to $4.5k | 5 Days | Jurong East

• Salary: $4,000 - $4,500
• Working days: Mon ~ Friday, 8am – 5.30pm
• Location: Jurong east

Job Summary

You will work closely with the Head of Program Management and International Marketing to develop collectible programs and generate leads to achieve team sales growth performance.

Job Responsibilities

• Develop and manage international commemorative coins and collectibles programs.
• Formulate, align and implement product marketing plans in meeting stakeholders and company’s business goals to achieve outreach and sales objectives.
• Ensure seamless and timely execution of product development, production, launch, marketing and sales plan.
• Conduct market trend analysis.
• Provide marketing expertise and support to sales channels to achieve marketing and sales objectives.
• P&L responsibilities for assigned programs.

Job Requirements

• Degree holder specializing in Business Studies/ Marketing / Arts & Social Science
• Min 5-year(s) relevant working experience in Marketing, Project Management or Product Development and Management
• Proficient in MS Office, strong in PowerPoint
• Knowledge of consumer product market and distribution channels would be an advantage

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant