To ensure a seamless and differentiated customer journey for Wealth customers with the intent to deepen customer relationship and business sustainability.

Job Duties:

• First Touch to receive and welcome customers.
• Digital Advocate to educate customers to bank digitally.
• Drives Service Excellence focusing on customer satisfaction- customer wait time, problem resolution, customer feedback and error rates.
• Provides one-stop banking experience in relation to non-cash related banking services -account opening/servicing request, application processing, digi-banking and cards related request etc.
• Collaborates with team members and working partners for problem resolution.

Job Requirements:

• Digitally Savvy
• Customer service experience or are customer facing would be preferred
• Experienced in Mass Banking/ Retail Banking would be preferred

Interested candidates may send resumes to [email protected] or apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Building and Facilities Maintenance Technician

• Working days: Monday – Friday (9am – 6pm) + alternate Saturday (9am – 1pm)
• Working Locations: Ubi

Requirements:

• Minimum NTC education in Facilities / Electrical / Mechanical / Building
• Services with 2 years of experience in building maintenance and facilities support.
• Certificate in Building Maintenance/Building Inspection will be of an added advantage
• Must be willing to travel to other locations for repair work

Job descriptions:

• Maintain the facilities with routine checks on electrical, air-conditioning systems, compressed air and chilled-water systems.
• Contact and work with contractors for routine servicing and emergency repair in order to keep the building in daily operational state.
• Supervise vendors during renovation in order to ensure a smooth transition to new areas.
• Maintain good housekeeping in AHU and switch room to maintain cleanliness of equipment and site.
• Work with contractors and vendors to carry out schedules and supervise work on premises to ensure quality cost effective repairs and renovation.
• Must be able to hands on to carry out repair for sanitary and plumbing works, electrical works and building works.
• Must be able to carry out simple fault finding for telephone lines.
• Any other duties that may be assigned from time to time.

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Responsibilities

• Provide technical and engineering support for medical and aesthetic equipment which includes on-site maintenance servicing.
• Provide after-sales maintenance service to customers, perform calibration of electronic components, understand Ultrasound components, and execute laser alignment procedures.
• Manage routine repair work and provide troubleshooting and installation setup.
• Manage spare part inventory and warranty spare part returns
• Plan routine servicing schedule and assist in equipment setup for demo and new setup.
• Arrange for equipment maintenance service contract and administrative documentation.
• Ensure proper documentation, notification, tracking, and follow-up on all technical matters.
• Prepare and maintain technical service reports.
• Communicate with the manufacturers on complaints and problems.
• Attend to break-down repair at short notice.
• Assist delivery work as assigned.
• Provide technical support functions at demonstrations and exhibitions.

Qualifications

• Able to troubleshoot circuit boards and hands-on.
• Preferable Engineering Diploma/Degree in Electrical / Mechanical Engineering or equivalent.
• Preferable to have Singapore Class 3 Driving Licence.
• Possess relevant experience in maintenance servicing and troubleshooting skill knowledge in laser systems and medical aesthetic equipment.
• Good technical problem-solving, troubleshooting, and follow-up skills.
• Pro-active, Good team player who is able to complete the assigned jobs within a given time frame and possesses a great desire to learn and grow with the company.
• Able to work independently, is hardworking, and possesses good interpersonal skills.
• Able to write and communicate well in English.
• only for candidates located in Singapore

Interested candidates, please send your CV to

[email protected]

We regret to inform that only shortlisted candidates will be contacted.

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care in Community Hospital.
• To oversee and be responsible for the communications and patients’ relations matters of Community Hospital, through befriending and building a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the HODs and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Requirements:

• Atleast 5 years of Patient Relation Service Management experience preferably in healthcare industry
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

-To be able read Hydraulic Circuit Drawings

-Experience in Heavy machinery related to hydraulics such as crane, winch & HPU etc..,

-Experience working in any Marine Vessel /Ships

- Has Knowledge in Instrumentation & Motor Control

Job Requirement

-ITE in Mechanical

-Able to write Service Report

-Able to follow the safety procedure

-Computer Literate

-Can work independently

-Willing to work overseas & accept offshore/onboard assignment.

Job Benefits

AWS

Excellent learning environment

Positive and closely knitted working environment.

Allowance for assignments depending on scopes

Responsibilities:

• Day to day production support of applications
• Coordinate and organize the workload towards sustaining a stable environment and operational excellence
• Identify and implement improvements across the GWB estate
• Contribute to the delivery of key initiatives
• Fulfil regulatory assessments and audit related requests.

Skills and Experience

• Solid experience on Finacle application.
• Strong background in UNIX, Linux, Wintel, Perl/Shell scripting, as well as ability to write SQL scripts, SQL Server, Oracle databases, .Net and JAVA
• Experience in application support processes including incident management, release management, risk governance, etc
• Strong investigative approach to issues in order to perform root cause analysis
• Desire to learn new applications, tools and technology
• Experience with industry standard monitoring and ticketing tools – Remedy, Splunk, AppDynamics
• Experience in performance tuning

iKas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA Licence No: 16S8086 | EA Registration No. R1988468

We regret to inform you that only shortlisted candidates will be notified /contacted.

• Provide service and spare parts quotations to customers enquiries.
• Performs in-house repair and on-site commissioning for various gas and water quality analyzer, CEMS and AQMS.
• Troubleshoot analyzer and advise customers on the best solutions in accordance with standard procedures and safety guidelines of the company.
• Create and maintain strong relationships with customers and provide good support.
• Support in Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) for projects.

Requirements:

• Degree in Mechanical/Electronics/Electrical Engineering or equivalent.
• At least 3 years working experience in the analytical instruments.
• Strong knowledge on gas analyzers, CEMS and water quality analyzer.
• Possess own transport, transport allowance will be provided.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Description:

• Provide receptionist duties at front counter
• Ensure accuracy of clinical data entry into computer system
• Able to apply basic patient care
• Maintain filling system, coordinate appointments and other admin duties
• Liaise with various insurance company and make payment arrangement
• Any other task as directed by the Clinic Manager or Doctor

Requirements:

• Min 'N' / 'O' Levels
• No exp needed - training provided
• Exp as clinic assistant will be an advantage

Working hours: 5.5 days office hours

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Work location: Woodlands

Scope of works:

• Responsible for handling telephone and walk-in enquires/requests on school events and general school related questions
• Perform administrative and logistics duties for teaching staff and supervisors.
• Taking care of students at sickbay and maintain record of them.
• Data entry and record keeping.
• Any other work assigned by the Administration Manager.

Requiments:

(i) Minimum 2 yrs experience working in secondary schools.

(ii) Minimum GCE "O" or "N" level certificate or equivalent.

(iii) Familiar with Microsoft Office applications.

(iv) Be conversant in English and Mandarin.

Mondays to Fridays: 7:00AM to 4:30PM

• Service not required on Sundays, gazetted public holidays.

A Multi-National Company managing Co-working space/offices looking for OPERATIONS & CUSTOMER SERVICE EXECUTIVES.

Job Description:

- Greeting and managing entry access of members, visitors & guests, including conducting tours of premises.

- Responding to product & offering, service-related queries or requests from members, visitors/guests from various channels (online or onsite inquiries)

- Assisting members with the ‘move-in, move-out’ experience.

- Assisting on the day-to-day Centre operations, ensuring usage ready for tenants, visitors & guests, including but not limited to Centre opening and closing, general cleanliness and premise maintenance, setting up and managing specific spaces (e.g. pantry, meeting rooms) usage, etc.

- Responsible for handling Customers feedbacks/complains in a timely, accurate and reasonable manner.

- Administrative work required for Centre operation (e.g., handling front desk duties, courier matters, performing payment charges, creating invoices, submitting receipts, updating Centre and member records/transactions, etc)

- Assisting with and/or participating in members events and any other community related/driven initiatives.

- To perform any other duties or tasks assigned by the Supervisor.

Requirements:

- Possess a Diploma and above, preferably with experience in the Service industry.

- Min. 2 years working experience in Co-working space/office, Hospitality or Service industries.

- Proficient in the use of relevant office software (MS Office).

- Team player with ability to work independently.

- Due to the nature of work, candidates should be fluent in both English & Mandarin but not limited to.

- The Company is looking for candidates who possess friendly, energetic and cheerful personality, strong communication and coordination skills, team spirit, outgoing personality, responsible, ambitious, willing to learn new things, good at handling interpersonal relationships, and have a clear long-term career plan for their own work.

- Able to start work immediately or within a short notice.

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Whatsapp text ONLY +65 82250145

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A Multi-National Company managing Co-working space/offices looking for OPERATIONS cum CUSTOMER SERVICE SUPERVISOR.

Job Description:

- Responsible for project management systems & operational procedures, follow-up on the implementation of various operational policies, ensuring operational work on the project is carried out efficiently, improve management quality, employee performance appraisals, etc.

- Coordination and analysis of monthly operational reports.

- Responsible for organizing and supervision of the Marketing Department's external cooperation, coordinate and handle external public relations.

- Coordination and communication between departments.

- Complete relevant management reports and other work assigned by the management team.

- Implement & carry out training on various work processes and service standards within the project to improve the team's overall capabilities & qualifications and providing suggestions for optimizing overall operational costs to meet the company's rapid development needs.

Requirements:

- Possess a Bachelor's degree and above, preferably with relevant experiences in co-working space/office, hotel management, etc

- 3 to 5 years in Operations or Management role.

- Excellent communication skills and ability to handle interpersonal relationships.

- Due to the nature of work, candidates should be fluent in both English & Mandarin but not limited to.

- The Company is looking for candidates who possess broad & flexible thinking, innovative and creative ability, meticulous & responsible and able to withstand certain work pressure.

- Able to start work immediately or within a short notice.

--------------------

Whatsapp text ONLY +65 82250145

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As a Senior Customer Success Manager in our Scale Mid-Touch team you will work closely with agile, technology-focused start-up brands to help them realise value from their investment in Braze.

WHAT YOU'LL DO

• Own and assume ultimate responsibility for client renewals, retention and net retention targets for your customers
• Be your customers’ main point of contact and trusted advisor at Braze
• Partner with Account Executives, taking a lead role to ensure excellent customer experience and commercial alignment
• Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
• Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
• Proactively analyze your customer product usage to identify opportunities and risks to account health
• Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.
• Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
• Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.
• In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly
• Work with Onboarding Managers and other Success Partners to seamlessly transition clients from onboarding to ongoing activity.
• Act as a point of escalation for customers
• Provide mentorship to junior colleagues

Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.

WHO YOU ARE

You are an established customer success professional who finds satisfaction in helping your customers achieve great things and in helping your colleagues grow. You have an excellent track record in customer success or a related role and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with agile, technology savvy scale customers with between 100 and 1,000 employees.

• You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve
• You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly
• You’re known for being a “team player.” We just can’t emphasize this enough
• You build great relationships with colleagues and customers
• You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others
• You have a proven track record successfully managing complex, high value accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
• You have excellent time management skills, ideally you have significant project management experience and/or formal certifications (PMP, Agile, etc).
• You have strong technical domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc).
• 3-6 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management

• Expertly manage a portfolio of accounts, developing relationships, managing stakeholders, and identifying advocates
• Coordinate a swift and smooth onboarding, implementation, and go-live experience for new customers in collaboration with New Business Sales and Solutions
• Identify/track adoption and growth opportunities within existing clients
• Organise monthly/quarterly reviews with customers to minimise friction and churn risk
• Work with Account Managers to identify upsell and renewal opportunities
• Identifying and leading strategic initiatives within the team to improve ways of working, training, customer escalations and revenue execution
• Cross functional collaboration within the organization to continually enhance and improve communication, processes, and product positioning
• Represent the customer internally as a stakeholder for the product, marketing, and other internal teams in order to ensure customers are always central to what we do
• Anticipate customer requirements and challenges, work towards a (re)solution by acting on data-driven insights and strategic knowledge
• Help identify patterns for success and best practices within a portfolio, to improve processes and prioritise activities

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

We’re searching for a Service Delivery Management Lead to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Client Relationship Management: Primary point of contact for our clients. Build and maintain strong relationships, understand client needs and expectations, and work to ensure that services delivered meet or exceed those expectations. Identify potential upselling opportunities and if required get support from the necessary NCS cyber business unit.
• Service Delivery Oversight: Oversee the delivery of services according to agreed-upon service level agreements (SLAs) or contracts. They monitor service performance, address any issues or concerns, and strive to continuously improve service quality.
• Team Leadership and Coordination: Lead and coordinate multidisciplinary teams responsible for delivering services. Provide guidance, support, and direction to team members, ensuring that everyone understands their roles and responsibilities. Align all NCS Cyber security services/talents with the overall project objectives. Build strong relationships with internal and external stakeholders, including IT operations, management, and clients. Onboard new project members and orientate them to client’s environment.
• Problem Resolution and Escalation Management: Responsible for resolving issues and incidents that arise during service delivery. They escalate complex or critical issues to appropriate stakeholders and ensure timely resolution.
• Performance Monitoring and Reporting: Track and analyze key performance indicators (KPIs) related to service delivery, such as response times, resolution rates, and customer satisfaction scores. They prepare regular reports and communicate performance metrics to stakeholders. Continuously seek to improve the efficiency and effectiveness of security service delivery (KPIs). This may involve implementing new technologies or processes or streamlining existing workflows.
• Project Management: Effectively manage the Security Operation team's budget and resources to meet security deliverables.

Job Description: Dental Clinical Assistant

Overview:A Dental Clinical Assistant supports the dentist during patient care, ensuring a smooth and efficient dental experience. They assist with clinical procedures, patient management, and maintaining a clean and organized environment.

Key Responsibilities:

1. Chairside Assistance:Assist the dentist during a variety of treatment procedures.
   Prepare and arrange dental instruments, materials, and equipment.
   Hand instruments and materials to the dentist during procedures.
   Operate dental equipment, such as suction devices and curing lights.
   
2. Patient Care:Greet and prepare patients for dental procedures.
   Provide patients with information before, during, and after treatment.
   Take and record patient medical histories and vital signs.
   Ensure patient comfort and respond to patient needs during procedures.
   
3. Infection Control & Sterilization:Sterilize and disinfect instruments, equipment, and operatories.
   Follow proper infection control protocols to maintain a sterile environment.
   Prepare and maintain dental instruments and trays.
   
4. Lab Work:Prepare materials for impressions and restorations.
   Pour and trim models, and create temporary restorations under the dentist’s guidance.
   Handle and store dental lab cases.
   
5. Administrative Support:Schedule and confirm patient appointments.
   Maintain patient records and update them as necessary.
   Handle patient billing.
   Manage dental office inventory, including ordering and stocking supplies.
   
6. Patient Education:Provide patients with instructions for oral care after surgery or other dental treatment procedures.
   Educate patients on proper oral hygiene techniques and preventive care.
   

Requirements: Dental Clinical Assistant

1. Experience:Previous experience as a Dental Clinical Assistant is preferred but not always required.
   Experience with dental software (e.g., Medisys) is an advantage.
   
2. Skills:Proficiency in four-handed dentistry and chairside assisting techniques.
   Strong knowledge of dental instruments, materials, and procedures.
   Excellent communication and interpersonal skills to interact with patients and team members.
   Detail-oriented with strong organizational and multitasking abilities.
   Ability to maintain a sterile and clean working environment.
   Competence in using dental software and managing patient records.
   
3. Physical Requirements:Ability to stand for long periods.
   Manual dexterity and good hand-eye coordination.
   Ability to lift and move dental equipment and supplies.
   
4. Personal Attributes:Compassionate and patient-focused.
   Team player with a positive attitude.
   Ability to remain calm under pressure and manage patient anxiety.
   

This role is critical to ensuring the dental office operates smoothly and patients receive high-quality care.

Job Description

• Industry/ Organization Type: Logistics
• Position Title: IT Support Engineer
• Working Location: Tuas (Transport provided from Boon Lay MRT)
• Working Hours: 5.25 days (M-F, 8.30 am-5.00 pm; Alternative Sat, 8.30 am-1 pm)
• Salary Package: Basic salary up to $3,000 + AWS + Mobile Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform regular maintenance and upkeep of HQ IT equipment and software.
• Handle hardware maintenance needs, coordinate with vendors for repairs/upgrades, dispose of obsolete hardware, and manage hardware consumables.
• Provide "HelpDesk" support to users and escalate issues to vendors/consultants if necessary.
• Support team members with IT service operations within the Group.
• Coordinate all IT-related purchases within the company, working with end-users and department heads.
• Maintain and update IT hardware and software inventory.
• Perform IT-related duties and projects as assigned by the Group IT GM.

APPLY NOW!!!

• At least 1-2 years of relevant work experience.
• Energetic and willing to work offsite for outdoor projects.
• Good skills in liaising and following up with vendors and users both onsite and offsite.
• Basic understanding of IT hardware and software applications like PCs, Printers, MFP, and corporate software such as Emails, ERP, etc.
• Candidates without IT experience are welcome to apply. Training will be provided.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68503 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/Organization Type: Industrial Paper Converting Solutions
• Position Title: Customer Service Representative/Executive
• Working Location: Tai Seng
• Working Hours: Monday – Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $3,500 + VB
• Duration: Permanent

Key Responsibilities

• Engage directly with international and domestic customers via telephone and email.
• Provide accurate pricing and delivery information.
• Enter and manage customer orders using ERP systems.
• Follow up on and expedite orders and shipments.
• Promote the sale of service parts.
• Handle the processing of all domestic and international credits and manage outstanding non-receivable parts.
• Coordinate repair orders with customers and liaise closely with our U.S. head office.
• Process invoice billings for the parts department.
• Manage replenishments for the off-site warehouse.
• Respond to all incoming domestic and international emails for price quotes.
• Perform additional duties as assigned by the Customer Service Supervisor or the Service Parts Manager.

APPLY NOW!!!

• Minimum ‘N/O’ Levels or equivalent with at least 1 year of relevant experience
• Proficient in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68718 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Job Description:

Jobscope:

• Advise on financial strategies to guide business decisions and projects.
• Work with business leaders to find growth opportunities and improve efficiency.
• Lead financial discussions to align projects with business goals.
• Set up financial rules for projects, ensuring compliance with policies and regulations.
• Manage project finances from start to finish, including budgeting and cost control.
• Monitor project financials to spot and address potential issues early.
• Integrate financial risk assessments into project planning.
• Work with the team to create strategies for mitigating financial risks.
• Regularly update risk plans based on project progress and external factors.
• Implement strategies to protect against currency fluctuations affecting project costs.
• Work with the treasury team to manage currency exposure and ensure financial stability.
• Lead scenario planning to evaluate the financial impact of different project decisions.
• Create financial models to assess new project initiatives.
• Analyze financial variances and recommend corrective actions.
• Drive initiatives to streamline financial processes and improve project outcomes.
• Collaborate across teams to identify and implement process improvements.
• Provide clear financial reports and presentations that align with business objectives.
• Communicate key financial insights and recommendations to stakeholders.

Requirements:

• Bachelor or higher in Business Administration/Financial equivalent professional certification
• At least 3 years of working experience in project controlling
• Proficient in in SAP, MS Office and BI tools
• Flexible to travel on business requirements

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Description

PRINCIPAL DUTIES AND RESPONSIBILITES

• General Responsibilities

• Provide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet)
• Physically set up computers and software system installation
• Perform basic hardware moves and changes
• Record and manage all incidents and requests in ticket-tracking system
• Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer
• Develop and update new and existing process
• Proactively inform management of trends, significant problems and expected delays
• Provide other IT-related support as required by the business
• Documentation of products support and processes
• Update and manage inventory on new incoming hardware orders
• Communicate with vendors for incoming hardware orders and repairs

• Senior Engineer Responsibilities:

• All duties mentioned above
• Training new joiner - Provide OJT (On the Job training) to deskside new joiner and ensure their knowledge level is up to standard. Including technical & procedural knowledge
• Monitoring new joiner performance - Notify management on performance issue on new joiner for early intervention

Qualifications

LANGUAGE

• English: Advanced level - strong verbal, written, listening communication experience

EXPERIENCE

• Solid understanding of PC hardware/peripherals
• Experience in supporting Trading floor
• Experience in delivering superior customer service experience
• Experience in supporting mobile OS such as Apple iOS and Google Android
• Good working knowledge and IT experience supporting Microsoft Windows configuration, desktop administration, Microsoft Office suite
• Basic understanding of network and server-side infrastructure
• Engineer: 3 to 5 years IT support experience, demonstrate experience to work independently

SKILLS

• Ability to make sound decisions following approved procedures in a fast-paced environment
• Ability to effectively manage multiple tasks occurring simultaneously
• Ability to work independently with little supervision
• Demonstrate ownership taking, team work, willing to learn and share knowledge

About Child Protection Specialist Centre (CPSC):

We are dedicated to providing quality home-based services and support to families and children experiencing abuse or severe neglect at home. Referrals are received from the Ministry of Social and Family Development (MSF) Child Protection Services to assist families and children identified as needing non-statutory services and support. Guided by a child-centred, family-focused, and community-based approach, our aim is to empower families to reach their fullest potential and provide ongoing support through life’s changes and challenges.

We invite professionals to apply for the post of Play Therapist in HEART@Fei Yue Child Protection Specialist Centre. You have passion to support the recovery of children and pre-teens who have experienced abuse, neglect and/or family violence. You will work with child protection caseworkers, families and a clinical supervisor within a multi-disciplinary setting to provide play therapy services to these children between 3 to 12 years old.

Responsibilities:

• Provide play therapy for children and pre-teens presenting with behavioural and emotional difficulties due to attachment injury, trauma, losses, adjustment.
• Work with caregivers to equip them with knowledge and skills to support children coping with emotional stress or trauma, to encourage and support them to provide a safe and nurturing environment for their children.
• Conduct parent-child sessions to enhance recovery.
• Maintain play therapy rooms and materials.
• Document therapy sessions, progress, reviews and provide regular updates to caseworkers.
• Participate in case conferences, family meetings to support caseworkers and the children/parents.
• Participate in individual and group supervisions, and attend team/department meetings.

Requirements:

• A recognised Play Therapy certification, in addition to a degree in social work, counselling, early childhood care and education, psychology or related field from an accredited institution.
• Registered or eligible for registration with Association of Play Therapy (Singapore) or a recognised professional body.
• Have minimally one year of experience working with vulnerable children and families, including play therapy services.
• Knowledge of children’s developmental needs and trauma is an advantage.
• Experience working in the social service sector.
• Good interpersonal, writing and communication skills.
• Able to work one evening a week or occasional weekends.
• Able to travel to Redhill, Choa Chu Kang and offsite to conduct play therapy.
• Willingness to learn and use different therapy modalities given the wide range of presentations of clients.
• A team player, adaptive, independent and resourceful.

Location: Lengkok Bahru/ Choa Chu Kang

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

• Position: Technical Support Engineer
• Location: Tiong Bahru
• Working Hour: 5 Days work Week 9AM – 6PM
• Salary: $4,500 - $5,000

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

The Sales Support Executive’s role is to oversee day-to-day sales operations, coordinate with commercial managers, customers, and internal teams, and assist the Managing Director with development projects.

Responsibilities

• Support the team to ensure smooth sales operations and performance
• Follow up and coordinate sales activities from purchase orders to invoicing
• Monitor pending orders and provide status updates to customer
• Ensure effective resolution of inquiries or claims
• Oversee the timely collection of payments from customers
• Manage administrative tasks and coordinate with finance
• Assist the Managing Director with various development projects
• Conduct research to identify prospects and update customer database
• Participate in and drive digital marketing initiatives
• Assist and support the sales team to run campaigns
• Prepare reports and prepare meetings for the Managing Director

Requirements

• Diploma /Bachelor's degree or equivalent
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Strong organisational skills and problem-solving attitude
• Excellent verbal and written communication
• Dynamic and customer service-oriented

Benefits

• Small and supportive team
• Collaborative working environment
• Convenient location (Ubi area)
• Career progression opportunities

Responsibilities:

• Carry out maintenance, repair and overhaul work on heavy vehicles (diesel, commercial vehicle), ensuring high standard of workmanship and minimize turnaround time for scheduled repairs and inspections to meet workshop’s service standards and according to job order.
• Notify Team Leader of unusual repair problems which will require major repair and replacement parts recommendation.
• Adhere to defined guidelines in regards to safety, orderliness and etc.
• Complete work order for each vehicle and unit serviced.
• Handle diagnostic tools, interpret and solve fault codes
• Candidate able to speak and write Chinese as candidate is require to communicate with Chinese customers

Requirements:

• Nitec/ Dip in Electrical / Electronic Engineering
• Experience in repairing/maintenance of electronic equipment
• Comfortable to work onsite

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883