Job Description & Requirements

Join the dynamic team at China Airlines in Singapore as a Corporate Sales Manager, where your expertise will shape the future of airline corporate sales!

Qualifications

• Proven track record in Corporate Sales within the Hotel or Airlines industry.
• Minimum of 3 years of experience in Corporate Sales.
• Proficiency in spoken and written Mandarin and English is essential.
• Familiarity with Corporate Request for Proposal (RFP) processes
• Fluent in Microsoft Excel, PowerPoint, Word and other relevant software programs
• Experience in promoting and marketing through various social media platforms

Key Responsibilities

• Develop and maintain strong relationships with corporate clients.
• Drive corporate sales growth and achieve revenue targets.
• Craft and deliver compelling proposals in response to Corporate RFPs.
• Collaborate with cross-functional teams to ensure client satisfaction.
• Stay informed about industry trends and competitor activities.
• Close closely with the various Taiwanese Associations in Singapore
• Develop SME & local Corp Programs for the market

Qualities We're Looking For

• Results-driven with a passion for corporate sales excellence.
• Exceptional communication and negotiation skills.
• Strategic thinker with a proactive approach to business development.
• Ability to thrive in a fast-paced and dynamic work environment.
• Fluent in Microsoft Office. If you are ready to elevate your career with an industry leader and contribute to the success of China Airlines, submit your application with a detailed resume and cover letter to us, at [email protected]. Join us on this exciting journey, and let your corporate sales expertise take flight!

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• Min three months commitment for Temp
• No working experience is required as on-the-job training is provided

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Patient Service Associate

Location: Outram Park

Duration: 1 year (Convertible to perm after 1 year)

Salary range: $1.5K - $3K

Working hours:

Mon-Fri: Staggered hours between 8am-6pm

Sat: Once/Twice a month, half sat

Job scope:

- Processing of bills and charges

- Deposit

- Financial counseling

Requirements

• Min O Levels / Diploma in any discipline

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Temp Patient Service Associate

Location: Novena
Duration: 3 months (convertible/ extendable)
Working hours:
Mon - Fri, 8am – 5pm
Within 42 hour work week
Salary: $10/hour

Job scope:
• Receive and screen patients arriving at the clinic.
• Perform full process of registration and administration for patient.
• Prepare referral letters and maintain proper filing system for scanned documents.
• Provide excellent service standards and assistance to patients.
• Perform counter and medical records duties.
• Answer and handle telephone inquiries.
• Undertake any other duties assigned.

Job requirement:
Min A Levels/ Diploma in any field

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

The Opportunity:

Adecco is partnering exclusively with one of our clients in the retail industry, we are seeking a suitable talent to join their business as an Assistant Merchandising Manager. The talent will be responsible for monitoring and analyzing sales, stock level, months to clear, and stock aging to make an appropriate recommendation at both the individual SKUs and the brand’s level. The successful talent will report to the Merchandising Manager and lead a team of 5-6 people.

• Work hours: Mon-Fri, 9am - 6pm
• Work location: east region
• Principal retail brand

The Job:

• Monitor, review, consolidate, and analyze of sales performance of product categories to maximize sales and manage inventory efficiently.
• Completing assortment analytics as inputs to developing seasonal category strategies and assortment plans designed by the Merchandising Manager.
• Monitor and analyze sales, stock level, months to clear, and stock aging to make an appropriate recommendation at both the individual SKUs and brand level.
• Achieving the key performance metrics for a product category.
• Plan and monitor purchases to align with regional guidelines.
• Ensure appropriate and effective merchandising standards are always maintained which include replenishment, consolidation, and proper SKU count available in stores.
• Monitor market competition, and purchases to date vs target purchases to proactively suggest and initiate corrective actions.
• Achieving the key performance metrics for a product category.
• Prepare and analyze weekly, monthly, and seasonal merchandising and buying reports to optimize sales, margin, and inventory management.
• Assist in managing and leading the Merchandising team.

The Talent:

• Diploma or Degree in Retail/Fashion/Business or equivalent.
• Minimum 3 years of managerial experience in retail operations and merchandising.
• Team player with strong interpersonal skills, leadership abilities, and solid business acumen.
• Proficient in Microsoft Excel, with strong analytical skills and a comprehensive understanding of retail math.
• Ability to thrive in a fast-paced, multitasking environment.

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Alternatively, send your resume to [email protected] in MS Word Copy with subject title "Application for Assistant Merchandising Manager". We'd love to hear from you!
• We regret that only shortlisted candidates would be notified.

Job Responsibilities:

- Responsible for the execution of Air Solution category (Residential Air conditioner, Commercial Air conditioner, Air Purifier, Dehumidifier etc.) marketing activities in Singapore local market.

- Lead the execution of brand strategy and develop new initiatives to win market share and ranking.

- Conduct market trend analysis, monitor competitors’ activities and plan proactive actions.

- Ensure accuracy in forecasting of products and timely submission.

- Ensure accurate and timely phasing of Sale Programs and A&P management.

- Implement events and promotions with qualitative executions to maximize commercial returns.

- Regular and timely update and exchange with the sales and corporate marketing team to ensure the upcoming activities and marketing initiatives are successful.

- Be physically present at all major promotions and events (closed door, pop-up events, workshops, etc.) to ensure smooth operations.

- Plan and execute impactful promotions and events setup.

- Coordinate between local teams to implement solutions to enhance the effectiveness of sales and marketing strategies

Job Requirements:

- Min. Bachelor's Degree in Business Management / Marketing

- Min. 5 years of experience in product management / marketing / business

- Highly proficient in Microsoft Office (Excel, Powerpoint, Word, Outlook)

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Job Description:

1. Project Planning: Develop comprehensive project plans, outlining project scope, goals, deliverables, timelines, and resources required.
   Collaborate with stakeholders to define project requirements and objectives.
   
2. Team Leadership: Lead and motivate cross-functional project teams.
   Assign tasks, set deadlines, and ensure team members have the resources needed to complete their assignments.
   
3. Risk Management: Identify potential risks and develop mitigation strategies.
   Proactively address issues to keep the project on track.
   
4. Budget Management: Develop and manage project budgets.
   Monitor project expenses and ensure they align with the approved budget.
   
5. Communication: Communicate project objectives, updates, and timelines to all stakeholders.
   Facilitate regular project status meetings and report on progress.
   
6. Quality Assurance: Ensure project deliverables meet quality standards.
   Conduct thorough testing and verification processes.
   
7. Timeline Management: Monitor project timelines and milestones.
   Implement adjustments to the project plan as needed to ensure on-time delivery.
   
8. Client and Stakeholder Relations: Build and maintain strong relationships with clients and key stakeholders.
   Address client concerns and provide regular project updates.
   
9. Documentation: Maintain accurate project documentation, including project plans, schedules, and reports.
   Ensure all project-related information is properly archived.
   
10. Post-Project Evaluation: Conduct post-project evaluations to identify lessons learned and areas for improvement.
    Develop and implement strategies to enhance future project success.
    

Qualification:

• Bachelor's degree in Business, Project Management, or a related field.
• Proven experience as a Project Manager, with a successful track record of managing projects from initiation to completion.
• Project Management Professional (PMP) certification is a plus.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficient in project management tools and software.

Key Responsibilities:

1. Strategic Planning: Assist the CEO in developing and refining the company's strategic vision, including conducting market research, identifying growth opportunities, and assessing potential risks.
2. Business Analysis: Analyze financial data, market trends, and industry dynamics to provide insights and recommendations for enhancing business performance and competitiveness.
3. Project Management: Collaborate with cross-functional teams to drive key projects forward, ensuring alignment with strategic objectives and timely execution.
4. Executive Support: Provide direct support to the CEO in various tasks, including preparing presentations, conducting research, and drafting communications.
5. Entrepreneurial Initiatives: Identify and evaluate new business opportunities, innovation prospects, and potential partnerships to drive business growth and expansion.
6. Risk Assessment: Assist in evaluating risks associated with new ventures or strategic decisions, developing mitigation strategies, and monitoring risk factors to ensure proactive management.

Qualifications:

• MBA program with a focus on entrepreneurship, strategy, or a related field.
• Strong business acumen with a strategic mindset and a passion for innovation.
• Excellent analytical skills, with the ability to translate complex data into actionable insights.
• Exceptional communication and presentation skills, with the ability to effectively convey ideas and recommendations to senior leadership.
• Proactive attitude, with a willingness to take initiative and drive projects forward independently.
• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities.

Patient Service Associate, Admin
Duration: 18 Months
Location: Outram Park
Salary: Up to 3.2k

Job Description:
•Coordinate with stakeholders on resource change requests.
•Create, modify, maintain, block and level load resource calendars promptly and accurately.
•Perform block moves and reschedule patients’ appointments (e.g. when there are urgent changes to doctors’ clinic sessions or templates).
•Inform affected patients on the rescheduled appointment within the established service level and attend to their enquiries/requests professionally.
•Observe excellent customer service and telephone etiquettes.
•Perform service recovery for feedback related to resource movement together with Office of Patient Experience team.
•Be familiarized with resource scheduling workflows, work instructions and quality procedures.
•Assist with UATs during system enhancements.
•Assist to investigate issues related to resource management/modification.
•Assist to compile and prepare reports.
•Participate in improvement projects, training, and development programmed.
•Perform any other duties as assigned.

Job Requirements
•Min Diploma in any field
•Min 2 years of experience in healthcare, call center or service-related industry.
•Able to multi-task and work in fast-pace and dynamic working environment

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

• Customer service executives are mainly responsible for answering customer questions through a variety of means, such as online chats, email, or phone calls.
• They answer any questions the customer may have and then redirect them to the appropriate team or department.
• Helping customers to schedule their appointment.
• Any other ad hoc duties assigned by supervisor or Management.

You will be part of the Planning and Capability Development Department of the Memorial Facilities & Planning Division, which oversees the planning of after-death facilities in Singapore. You will be responsible for leading the planning and launch of new after-death facilities, and maintaining oversight of the development process. This includes projecting the after-death facility requirements and other after-death trade demands as our demographics change over time. This role requires close collaboration and consultation with other Agencies and multiple stakeholders, to ensure timely and sustainable provision of such facilities.

You will be responsible for the following:

• Lead the planning, project management, and development of after-death facilities
• Manage launch of upcoming after-death facilities
• Formulate policy and operational strategies to manage disamenities arising from after-death facilities and associated trades
• Review relevant policies and regulations related to after-death services
• Perform other duties as required under work exigencies

Requirements:

• At least 5 years of experience in development or construction project management or land-use planning.
• Excellent written and verbal communication skills
• Strong analytical, conceptualisation and problem-solving skills
• Attention to detail
• Willing to take on finance and procurement responsibilities
• Thrive in a fast-paced environment and can manage multiple priorities and stakeholders at the same time.
• Self-driven and always ready to strive for improvement
• Good interpersonal skills and enjoy working with both internal and external stakeholders

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Career@Gov at:

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Manager---Executive-Manager--Planning-Section-2----Contract_JR-10000027061

Duties:

Retain and Develop Existing Clients

• Based on company’s vision, to provide a strategic direction to build customer loyalty and develop as a service centric destination of excellence that sets the benchmark for others to follow.
• Proactively interact with clients, build relationships and gain understanding at a personal level to facilitate further return visits.
• Implement new client development strategies, initiatives and activities set forth by the regional and local client development management team to do develop, understand clients and enhance their experience.
• Develop strategies and implementation plans in specifically arranging for personalized gifts and experiences for clients according to the local guidelines.

Recruit Clients within and outside the boutique for new clients

• Develop multi-sourced clientele to ensure on-going clientele interest and participation
• Personally seek out and source new clients from social events outside boutique and introduce them to the house
• Develop and expand network of business partners such as hotels, restaurants, non-conflicting brands, etc. to drive traffic of prospects to boutique
• Implement new client development initiatives/activities to fulfil various types of customers’ request and interest

Manage the VIP Salon and Boutique Event Planning

• Constantly reinforce and review the VIP salon operations which offers a range of unique, exclusive, quality and personalized services to VIP clientele
• Create opportunities and execute client private viewings in VIP salon and maximize
• Reinforce standards such as the salon’s decoration, VM display, F&B and selection of collections to be shown to clients
• Partner with Department Managers to plan and execute different product launching event and work on planning to meet monthly target
• To work with SAs before each client meeting to prepare a range of target products to present to clients
• Implement annual client action plan for all VIP clientele with attached SAs
• Training and coaching to sales team
• Provide training, motivation and coaching to sales staff to upgrade their clienteling, service and calling skills and grooming standards
• To ensure all individual SA is managing client relationships via the use of the new system to meet business goals
• Develop and implement in-boutique programs to stimulate CDM awareness and drive sales team’s performance

Work Experience

• Previous experience in merchandising of luxury goods and service-related industry preferred.
• With retail experience preferred.

Responsibilities:

• Manages the shipping workflow and other warehouse operations including preparation of delivery to customers.
• Maintains the daily shipping and receiving schedule.
• Manages warehouse inventory and maintains database.
• Performs Warehouse admin duties.
• Works closely with the customer service team to resolve issues pertaining to goods receipt and issue.
• Collaborates with warehouse & customer service personnel.
• Ad-hoc duties as and when assigned

Requirements:

• min. GCE ‘N’/’O’/ITE or its equivalent
• Preferably with 1 to 2 years’ working experience in a warehouse environment in shipping/supply chain/admin functions
• Independent with good interpersonal and communication skills
• Able to work in a fast pace environment
• Team player who is service-oriented and with a positive attitude
• Training will be provided.
• Proficient in Microsoft Office

Interested applicants pls send your updated CV to:

kate.leau@recruitexpress.com.sg

Subject: Warehouse Admin Coordinator

EA Personnel No: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Requirements

Network Infrastructure Management:

Design, implement, and maintain the organization's network infrastructure.

Configure and optimize network components, including routers, switches, and servers.

Ensure the reliability and availability of network services.

Firewall Management:

Configure and manage firewalls to control and secure network traffic.

Implement and update firewall policies based on security requirements.

Conduct periodic reviews of firewall rules to ensure optimal protection.

Network Security:

Implement and enforce security measures to protect the network from unauthorized access and cyber threats.

Monitor network traffic for unusual activities and take appropriate actions to mitigate security risks.

Collaborate with the security team to implement and update security policies.

Vendor Management:

Collaborate with vendors to procure network equipment and services.

Evaluate vendor products and solutions to meet organizational needs.

Manage relationships with network service providers

Your Role
We are looking for an experienced Senior Automation Analyst / Senior Automation Solution Manager (Warehouse Automation) to manage and oversee the implementation of automation solutions across multiple warehouses. To ensure machines perform at optimum conditions, minimal disruption to operations, and to timelines and budgets. To develop strategy for warehouse automation aligned with the Supply Chain Department goals. To liaise with different departments and achieve KPIs to measure the performance of automated systems and operations. To implement improvements to enhance efficiency, accuracy, and cost-effectiveness. Training staffs for new automation system and stay updated on emerging technologies and trends in warehouse automation for further enhancements

What Will You Do

• To manage and oversee the implementation of automation solutions across multiple warehouses.
• To ensure machines perform at optimum conditions, minimal disruption to operations, and to timelines and budgets.
• To develop strategy for warehouse automation aligned with the Supply Chain Department goals
• Liaise with different departments and achieve KPIs to measure the performance of automated systems and operations
• To implement improvements to enhance efficiency, accuracy, and cost-effectiveness.
• Training staffs for new automation system and stay updated on emerging technologies and trends in warehouse automation for further enhancements

What Do We Want

• At least Degree & above in Automation/ Mechanical / Electrical or Electronic equivalent qualifications.
• Min 5 years & above of experienced in with warehouse automation technologies, such as robotics, automated storage systems, conveyor systems, WMS, and IoT devices.
• Have hands-on experiences in the implementation, maintenance of automation systems in warehouse settings.
• Strongly knowledge of warehouse automation technologies and understand emerging trends and innovations in the field of warehouse automation.
• Understanding of budgeting, cost analysis, and ROI calculations related to automation investments and to achieve maximum ROI on automation solutions.
• Have experiences in guiding installation, debugging and renovations

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$13000 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

Key Responsibilities:

1. Strategic Planning: Assist the CEO in developing and refining the company's strategic vision, including conducting market research, identifying growth opportunities, and assessing potential risks.
2. Business Analysis: Analyze financial data, market trends, and industry dynamics to provide insights and recommendations for enhancing business performance and competitiveness.
3. Project Management: Collaborate with cross-functional teams to drive key projects forward, ensuring alignment with strategic objectives and timely execution.
4. Executive Support: Provide direct support to the CEO in various tasks, including preparing presentations, conducting research, and drafting communications.
5. Entrepreneurial Initiatives: Identify and evaluate new business opportunities, innovation prospects, and potential partnerships to drive business growth and expansion.
6. Risk Assessment: Assist in evaluating risks associated with new ventures or strategic decisions, developing mitigation strategies, and monitoring risk factors to ensure proactive management.

Qualifications:

• MBA program with a focus on entrepreneurship, strategy, or a related field.
• Strong business acumen with a strategic mindset and a passion for innovation.
• Excellent analytical skills, with the ability to translate complex data into actionable insights.
• Exceptional communication and presentation skills, with the ability to effectively convey ideas and recommendations to senior leadership.
• Proactive attitude, with a willingness to take initiative and drive projects forward independently.
• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities.

Job Description :

We are looking for a full-time experienced Executive Assistant / Office Manager to support the CIO and manage the office of a Singapore-based investment management company.

· Responsible for performing an array of administrative functions requiring confidentiality, initiative and sound decision making.

· Manage banking transactions / activities, liaising with financial institutions.

· Monitor and oversee investment funding, liaising with investment partners.

· Preparation of reports relating to investments.

· Ensure systematic record-keeping and filing of investment documents to SharePoint (eg. Remittance advices, capital call notices).

· Office management including ensuring the day-to-day smooth running of the office.

Provide HR support such as recruitment, Employment Pass application/renewal, group health insurance.

IT administration support such as Microsoft, SharePoint.

· Other ad-hoc duties may be required.

Job Requirements :

· Well-organized, has strong attention to details, with an innate sense of how to prioritize.

· Ability to maintain confidentiality and a high degree of discretion in managing information.

· Multitasking, resourceful and strong written and verbal communication skills.

· Exposure to the Financial services industry is an advantage, but not essential.

· Strong working experience with Microsoft Suite.

· More than 5 years of experience as an Executive Assistant and/or Office Manager with several years of experience supporting senior executives.

· Tertiary qualifications are an advantage, but not essential.

voco® Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco® Orchard Singapore is seeking a dynamic and passionate Assistant Banquet Manager to be part of our team. As Assistant Banquet Manager, you oversee the execution of assigned banquet events to ensure optimum performance, superior guest service, and maximum profitability of all functions. Maintain quality, service, and operating standards as established by the Brand to ensure quality and consistency. Adhere to federal, state and local regulations concerning health safety or other compliance requirements. Serve as Banquet Manager in his/her absence.

Financial Returns

• Assist in controlling departmental labor and expenses. Provide input into the preparation of the annual departmental operating budget.
• Support the Hotel Sales team with site inspections, client entertainment, familiarizations and other events that form part of the sales and marketing revenue plan.
• Execute any F&B activities and promotions according to guidelines given by Banquet Manager or Assistant/Director of F&B

People

• Assist in managing the day-to-day activities of the Banquet staff. Schedule employees, including casual labour to ensure proper coverage for all banquet events and activities. Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
• Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Outlets, Housekeeping, Accounting, Maintenance and Guest Services.
• Trains, manages and motivates the Banquet department in order to provide high standard of service for customers and meet departmental and hotel targets
• Provide direction and support to the team on a daily basis
• Supervise and manage the performance of the Banquet department. Assist the Banquet Manager to facilitate the performance management cycle throughout the year
• Interact with outside contacts:
• Guests – to ensure their total satisfaction
• Vendors – to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc.
• Regulatory agencies – regarding safety and compliance matters
• Other contacts as needed (Professional organizations, community groups, local media)

Guest Experience

• Ensure guests are greeted upon arrival. Respond to guest requests and complaints in a prompt and professional manner. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Ensure that all Banquet events are executed according to Banquet Event Order to client satisfaction
• Ensure regular client contact when meetings/events are in-house through Daily Meetings Debrief, and ensure all hotel operational details are executed correctly
• Post event, obtain client feedback, review guest check with client after function and obtain signature.
• Ensure client feedback is communicated and acted upon internally and manage timely resolution of any issues with the client.

Responsible Business

• Ensure the cleanliness and tidy of the work station and ensure all equipment is in good working order
• Maintain the cleanliness, neat and being well-groom appearance at all times during on duty
• Ensure that rooms are set-up and service delivery is carried out according to guest expectations and banquet event order.
• Conduct pre-function meetings with scheduled staff and review all information pertinent to the service and set-up of groups. Inspect scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness and proper layout.
• Meet with Kitchen Staff to review scheduled groups’ menu. Ensure agreement of delivery times, amounts, and arrangements.
• Coordinate any AV equipment, or other technical needs
• Monitor and maintain procedures to (1) ensure the security and proper storage of banquet inventory and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize misuse and breakage of china, glassware, linen, and supplies and to ensure that no re-usable goods are wasted. Assist in establishing par levels for supplies and equipment.
• Ensure that equipment is prepared for the following day’s work. Ensure that all banquet equipment is in proper operational condition and is cleaned on a regular basis. Ensure that all banquet facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes.
• May assist in reviewing par levels for supplies and equipment and completing requisitions to replenish shortages or additional items needed for anticipated business.
• May handle incoming/outgoing boxes and exhibit materials.
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
• Log security incidents and accidents in accordance with hotel requirements.
• May serve as Manager on Duty.
• May assist with other duties, including assisting banquet staff with their job functions during peak periods.

What we need from you

• Diploma in Hospitality Management or other relevant qualification
• Minimum 2 years’ related experience in food & beverage in a full service hotel
• Oral and written fluency in English. Fluency in another language is an advantage
• Commitment to work rotating shifts, weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

As Assistant Catering Sales Manager, you will responsible for driving business through direct sales solicitation and support overall catering and events revenue for the hotel. You will liaising with clients on the logistics and event management for meeting events and any related accommodation. To build up powerful customer relationships that deliver repeat business. Consistently strive to develop relationships with new and repeat booking customers to increase revenue and demand. Proficient in the application of all sales and catering booking systems and processes to maintain customer profiles.

PEOPLE

•Work closely with Banquet and other departments to facilitate services agreed upon and to ensure the overall success of the event.

•Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.

•Establish strong working relationship with meeting event organisers and maintain accurate and updated information about their needs for their function.

FINANCIAL RETURNS

•Manage events functions to achieve the optimum departmental revenue targets

•Follow up on potential sales leads

•Design and plan meeting packages to maximise the conversions and profitability for the hotel.

•Negotiate and review meeting and events packages offered to clients

•Represent the hotel in roadshows and events as required

•Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.

•Prepare contracts for confirmed meeting events

•Be up to date with current meeting and competitive packages in the market

•Confident and professional approach when dealing with clients suppliers

GUEST EXPERIENCE

•Promote guest satisfaction and encourage referrals

•Handle feedback and resolve complaints from guests

•Maintain client files and update information daily in accordance with established departmental policies and procedures.

•Follow up with clients regularly during and after departure to ensure satisfaction

RESPONSIBLE BUSINESS

•Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.

•Prepare event orders, proposals, confirmation and other agreements

•Maintaining a close working relationship with Vendors and Partners

WHAT WE NEED FROM YOU

•Diploma/Degree in Marketing/ Tourism/Hospitality Management/Travel or related disciplines

•2-3 years’ experience in Sales within the Hospitality Industry

•Good communication skills and shows initiative

•Well versed in systems such as: Opera

•Proficient in Microsoft Office applications

- Handle systems relating to shopper management and rewards programs.

- Provide assistance and general information to shoppers at the Concierge Desk. (Customer Facing)

- Handle the administrative and clerical work relating to the events and promotions at the mall.

- Handle mall redemption programs such as vouchers, premiums, and parking

- Assist in customer loyalty programs.

- Assist in collating tenants’ gift voucher reimbursement.

- Prepare monthly duty roster and ensure efficient allocation of manpower.

- Coach and mentor other Customer Service Officers in their tasks.

Interested candidate please send your resume to

Elaine Lee

[email protected]

(Outsourcing team: West Division)

EA License No: 99C4599

• To conduct business development functions through networks and contacts, government, and corporate clients accounts engagement to expand the facilities management business.
• To mobilize new contracts award and execute according to the contract specifications and requirements.
• To take overall charge within the Property to manage and execute the Contract through deployment of suitably trained and qualified staff to ensure smooth day-to-day FM operations and to carryout regular servicing and Preventive Maintenance (PM) works for the Facilities and systems, including new facilities and systems installed during the contract period and to ensure that all PM is updated.
• To Manage Project accounts including invoicing, Profit and Loss, Budgetary, projected revenue, and cost
• To submit monthly reports which include business development report, Profit & Loss Reports and Project Monthly reports.
• To ensure that Quality Assurance and quality control for Management, Maintenance and Operation of Facilities and systems and site safety management systems are put in place.
• To help Site Manager in the event of any emergency which may arise in the campus such as fire, burst water pipe, electrical outages, flooding, and other emergency exercise conducted by relevant authorities.
• To setup and review documentation library and Risk Assessment/ Standard Operating Procedure (SOP) Annually.
• To manage and monitor all sub-contractor’s performance and maintenance services to ensure quality and workflows are carried out in accordance with SOPs and procedures setup for the property.
• Ensuring all Workplace safety procedures are adhered to
• To carry out Monthly Safety Meeting and Inspection
• Any other Ad-hoc Assignments as assigned by Site Manager

Job Requirements

• Minimum Degree in Facilities Management, Estate Management, Building or relevant related discipline from a recognised tertiary institute
• At least 8 years of relevant experiences in facilities management and business development portfolios.
• Able to lead independently the team of Facilities Management and properties at site with minimum supervision
• Able to conduct market outreach and marketing
• Proactive and independent.
• Dynamic and multi-tasking capabilities.

Duration: 2 months
Salary: Up to $2.3k
Work rotating shifts, on weekends and public holidays. (5 day work week) AM shift - 9.30am to 7pm; PM shift - 12.45pm to 10.15pm

Responsibilities
•Oversee the day-to-day operations of Concierge Counter
•Attend to customer enquiries & feedback
•All other matters relating to Customer Service and Concierge Counter

Requirements
•Min 1 to 2 years relevant experience in customer service, experience in hotel/airline industry is advantageous
•Proficient in MS Office suite, especially Microsoft Excel
•Able to start work immediately

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Location: Yishun/Ubi/Tanjong Pagar

One day off weekday and one day of weekend, need to work morning afternoon night shifts

Salary: Up to $2.5k

Job Description:

•Telephone/Email Coverage

Answering calls and responding to inquiries.

Reminder calls for appointment confirmation and rescheduling appointments.

•Registration

Schedules appointments and enters appointment date and time into computerized scheduler with a high rate of accuracy.

Check for insurance coverage and intention to use insurance or government subsidies such as CHAS.

•Collection

Collects payment from patients, applies payments to patient accounts in the computer system, and reconciles daily cash reports.

•Clinic Administration

•Financial and Product Counselling

Job Requirements

- Min A/N Level/Nitec

- Min 1 year of Customer Service Experience

- Able to start work immediately

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Description

• Preparation, faciliating, conductng of classrooms (both offline & online) and on-the-job training
• Monitor the effectiveness of learning and development initiatives and programs training effectiveness of programmes delivered
• Perform training administration duties and maintain training records
• Accompany evaluations with meaningful and constructive feedback
• Identify performance gaps,creating concise and effective learning solutions to narrow such gap.
• Conduct and organize new hire orientation and on-boarding programmes

Job Requirements

• At least 5 years of working experience as trainer
• Good command of the verbal and written Chinese language environment
• Flexibility to adapt communication style for a diverse audience
• Strong stakeholder management skills and able to work with management to develop collaboration.

Our client, a renowned retail leader in Singapore widely recognized among households, is currently seeking a Customer Service Officer to assist in the contact center operations.

Job Responsibilities:

• Managing feedback and enquiries via phone, email, social media and/or live chat.
• Generating feedback reports.
• Working closely with various stakeholders which includes but not limited to the operations, product and technology teams, as well as logistics vendors in coordination of customers’ requests.

Job Requirements:

• Minimum GCE ‘N’ level or ‘O’ Level with relevant customer service experience.
• Working knowledge in systems such as Zendesk or SAP is an advantage.
• Independent, team player with good interpersonal and communication skills.
• Proficient in excel.
• Open to work on rotating shift hours and on weekends.

Additional Information:

• Working Location: Joo Koon
• 1 Month Completion Bonus
• Convertible, depending on performance