Responsibilities:

• Register incoming patients
• Prepare the patient for examination
• Respond to patient phone call queries
• Inform patient of financial responsibility
• Prepare and file patient forms
• Verifying and updating patient information
• Assisting doctors and nurses if needed
• Scheduling appointments for patients

Requirements:

• Min GCE N/O/A Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting R21103142 Recruit Express Pte Ltd (Healthcare & Lifesciences Division) EA License: 99C4599

Requirement:

1. Singaporean or PR preferred
2. 3 & 3/A Driving Licence Required (Company Vehicle provided)
3. Speak & Write English
4. Good Interpersonal Skills
5. Candidate with Plumbing & Sanitary Relevant Qualifications may apply
6. Licensed Plumber Welcomed

Job Scope:

1. Handle Sales and Marketing duties. (Projects follow up, Preparation of Quote, Project submission, Site meeting and collection)
2. Supervise & Coordinate Work Schedule
3. Cost Analysis and prepare estimation of quantities and costing required
4. Take off & Prepare BOQ
5. Analyse and compare Quotation
6. Maintain good rapport and business relationships with existing customers in related Plumbing Service
7. Must have knowledge in Plumbing & Sanitary and experience in liaising with Consultants & Management Council

Responsibilities:

1. To Oversee daily operation and activity for Dishwashing/cleaning department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements:

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Responsibilities:

• Giving assistance to the administration department.
• Respond to daily estimates, quotations and queries from clients.
• Manage sales requests by confirming delivery dates and stock availability.
• Drafting purchase orders, delivery orders, and sales orders.
• Updating and filing the maintenance database and documentation.
• In charge of the maintenance helpline and guaranteeing all concerns and complaints are handled quickly.
• Organizing team maintenance routines.
• Coordinating servicing needs with clients and the maintenance team.
• Support the creation of contracts and quotes for clients' maintenance services.
• In charge of distributing survey forms and gathering data.

Requirements:

• Professional Certificate or NiTEC in Engineering or its equivalent is required.
• Minimum of 2 years of relevant work experience.
• A junior executive with expertise in administrative support or clerical work would be ideal.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

JOB OVERVIEW

The F&B Supervisor manages staff on shift, and assigns staff to workstations on each shift. He/she also leads staff compliance on service, food hygiene, safety and other standards amongst the team on each shift. He/she also performs closing of accounts and ensure accuracy of the sales accounts at all times.

Dutieis

- Brewing of fusion coffee and tea (training provided).

- Train staffs on day to day operations

- Fast-paced environment especially during peak hours.

- Team player

- Inspect cleanliness of the takeaway kiosk.

- Able to handle cash and POS system and perform account reconciliation

- Ensure shops/kiosks are all on high health, safety and sanitation guidelines and good hygiene standards.

- Monitor, track and manage stock inventory ordering.

- Ad-hoc duties.

Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers.

Trainings are provided/ Fresh Graduates Welcome!

Job Responsibilities

• Provide quality customer service to customers either by telephone or electronically

• Respond and follow up promptly to customer enquiries

• Obtain and evaluate all relevant information to handle enquiries and complaints

• Process orders, forms, applications and requests

• Record details of enquiries and customer interactions including actions taken

• Work effectively with a variety of situations, individual and groups

• Demonstrate effective telephone techniques that meet Quality Assurance standards

Job Requirements:

• GCE ‘O’ Level and above

• Computer literacy (E-mail & MS applications)

• Strong team player

• Self-driven individual with a positive attitude

• Customer-oriented with good interpersonal and communication skills (oral and written)

• Pleasant disposition and personality

• Highly adaptable to a fast-paced and dynamic environment

• Problem analysis and problem-solving skills

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Duties & Responsibilities

• Oversee and guide the therapy team which consists of a physiotherapist, occupational therapist, and therapy aide/assistant.
• Responsible for compliance with the therapy standards as stipulated by the Ministry of Health and Allied Health Professional Council.
• Lead the team in enhancing clinical innovation and evidence-based practices for residents and clients.
• Oversee and lead improvements in service delivery and the care model and planning strategies to promote new effective treatment plans and clinical services.
• Develop and maintain good working relationships with other agencies and organizations.
• Compute reports and analyze data.

Working Hours & Location

• West Area, West Coast
• 5 days work week

Requirements

• Diploma, Bachelor's or Master's degree in Physiotherapy/Occupational Therapy.
• At least 6 to 8 years of relevant experience, preferably, been in a managerial position.
• Good interpersonal and leadership skills.
• Ability to form a good network and strong link with shareholders.
• Be prepared to perform other duties as assigned.

Our client is a Global MNC company in the IT industry. Due to their current expansion plan, they are looking for an IT Sales Manager to join their Sales team, in hopes of developing the current high performing team. They are located in the East – easily accessible.

Responsibilities:

• Responsible for achieving the sales target required by the company
• Responsible for maintaining/developing relationships with the company’s partners, growing the partnership through the various sales interactions.
• Responsible for identifying new channel accounts, developing new business opportunities for the company
• Responsible for providing quality customer service to the various partners, striving to exceed their expectations
• Responsible for developing a successful pipeline management program for the company, ensuring the fulfilment of these sales enquiries
• In charge of updating the company’s partners with the latest information (eg, latest products, marketing programs etc.)
• In charge of monitoring the various partner’s performance through the necessary reviews, as well as managing their incentive programs
• In charge of analyzing and forecasting the company’s business activities, reporting the to the key management stakeholders when required
• All other ad-hoc duties as assigned

Requirements:

• Minimum Degree in Information Technology or other relevant field of studies (Relevant working experience can be considered as well)
• Minimum 2 years of relevant sales experience in the IT industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Achieve individual sales targets and contribute to team targets.
• Handle walk-in and phone inquiries professionally, providing detailed product information.
• Engage in direct marketing activities to generate sales.
• Actively participate in outdoor sales activities and roadshows.
• Handle counter duties, including cashiering.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Job Requirements:

• Degree in Information Technology or equivalent

• Must have a total of 8 -12 years IT Application Development Experience

• Must have minimum of 5 years of experience in IT Project Management

• Must have minimum 3-5 years of experience in AWS services (CDN, WAF, API Gateway, ECS, Lambda, RDS)

• Must have experience in SDLC methodologies, Agile, Scrum, SDLC/Waterfall

• Must have strong experience in Business Stakeholders management and Leadership

• Extensive experience in Vendor Management

• Good to have experience in implementing and managing cloud solutions on AWS Platform

• Excellent written and verbal communications skills

Responsibilities

• Reporting to the Project Manager, you will lead the project construction team in planning, managing, supervision, and coordination of subcontractors’ work to ensure successful project delivery in a safe and timely manner.
• Ensure that the project is carried-out in accordance with approved plans/drawings, contract specifications and regulations
• Lead a team of supervisors and workers to carry out RC works, housekeeping and other general works
• Supervise structural and architectural works performed by the subcontractors
• Attend project meetings, technical meetings to resolve issues with client's representatives, consultants, and subcontractors
• Ensure quality of work carried-out by the subcontractors
• Work with the WSH Officer to ensure that the works are carried-out safely in accordance to authority requirements
• Any other duties that may be assigned

Requirements

• Degree/Diploma in Civil Engineering/ Construction Management or its equivalent
• Minimum 10 years of relevant experience in the construction industry working with main contractors
• Possess relevant professional certificates in Construction Safety Course for Project Manager/ Building Construction Supervisors Safety Course
• Able to understand construction drawings, specifications and requirements well
• Good communication skills and able to interact with client, consultants, subcons, staff & workers
• Excellent team player with ability to meet project timelines
• Only Singaporeans

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant/cafes shop operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant/Cafes shop Manager, Restaurant/Cafes shop General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant/cafes shop management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills
• Able to work on weekend and public holiday
• Able to work at night shift

Exciting opportunity at a distinguished company with renowned legacy in the real estate sector. This role is pivotal in the Enterprise Risk Management team, focusing on enhancing risk strategies across various divisions.

This is your chance to contribute to a dynamic team in a leading market player, driving forward robust risk management strategies.

Interested candidates, please write in with your latest resumé to [email protected], we will be in touch shortly.

Key Responsibilities:

• Lead the formulation and execution of risk management frameworks and initiatives.
• Perform regular assessments on risks and controls, liaising with key internal teams.
• Facilitate training programs and oversee compliance activities.
• Generate insightful reports and evaluations for senior management and relevant committees.
• Consistently assess and refine risk management practices.

Key Requirements:

• Bachelor’s degree with 3-6 years of related experience.
• Expertise in finance, accounting, or real estate beneficial.
• Skilled in Microsoft Office, bilingual in English and Mandarin.
• Excellent communication, facilitation, and innovative problem-solving abilities.
• Enthusiastic about embracing new challenges.

Responsibilities

• Diagnosing issues on the service site and subsequently repairing or replacing defective parts.
• Commissioning and decommissioning our equipment.
• Studying plans, drawings, specifications, and work orders to ascertain work requirements and the sequence of repairs and/or installations.
• Ensuring that deadlines are met for service, repair, and overhaul work.
• Providing technical support for service calls.

Requirements

• Minimum NITEC in Mechatronic/Electrical or Electronics Engineering or it's equivalent
• At least one year of related field service experience
• Understanding of relevant electrical codes, standards, and regulations.
• Proficiency in installing, repairing, and maintaining various types of electrical system equipment and components.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Role and Responsibilities

1. To Oversee daily operation and activity for Department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Responsibilities:

· In charge of registration of patients

· Scheduling of appointments

· Assist patients with the self registration

· Attend to patients' enquiries and needs

· Handling of phone calls and ad-hoc admin duties

Requirements:

· At least GCE N/O/A Levels or Diploma in any field

· Passionate to work in the healthcare industry

· Able to commit shift work

· No experience needed, full training will be provided

Interested candidate please send a copy of resume to [email protected]

Thank you.

EA Personnel No: R24119559

EA Personnel Name: Lau Xin Tong Evelyn

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Sales Executive/Manager - Personal Protection Equipment

SGD 3-5k (depends on experience)

Drive the organization to reach a profitable sales growth within targeted Channel Partners.

Preserve the existing business within key Channel Partners and generating new business.

Create credibility, build strong, lasting client relationships, and earn the client's trust.

Key Responsibilities:

Establish strong strategic partnership with Distributors, leading to the

• Positioning of Winfire Safety Products as first choice for Personal Protective Equipment

• Measure current sales within Channel Partners and develop action plans to increase sales revenue

Responsible for building and implementing join business plan (business potential, contact lists,

• competition, value proposition and action plan).

• Manage getting the right resources to support the Channel plan.

• Lead complex contract negotiation

Key Qualifications:

• Minimum 5 years of Industrial and outdoor sales experience with a good flair of presentation skills.

• Construction-Oil & Gas, Market knowledge on Safety PPE and Industrial vending

• Excellent customer service and customer relationship building skills

• Must be sales-driven, result-oriented

• Own Vehicle

Singaporean & PR only

For Direct Application, Whatsapp your CV to Ms Ong +65 8866 1672.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant/cafes shop operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant/Cafes shop Manager, Restaurant/Cafes shop General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant/cafes shop management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills
• Able to work on weekend and public holiday
• Able to work at night shift

Our client is a listed company in Engineering and Manufacturing industry. Due to business needs, they are now recruiting a Technical Sales Specialist to be part of their Sales team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Collaborate with Sales and Project Management for the successful execution of assigned programs and projects
• Develop and implement project plans, encompassing coordination, tracking, and budget management
• Ensure prompt attention to customer inquiries and requests
• Facilitate communication between internal departments and clients
• Any other adhoc duties as assigned

Requirements:

• Diploma in Mechanical Engineering or related field
• Minimum 2 - 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Operations Manager (Enrichment Centre)

Working day: 5 days work week (off on Tuesday & 1 Weekend)
Working Hour: 10.30am – 7.30pm
Salary: SGD 4,500 - SGD 5,500
Location: Travel to all centres / Corporate office @ Tiong Bahru

Job Responsibilities:

• Provide support and assist the Operations Director in operation-related administrative tasks
• In charge of the Sales performances and Operation Team service standards of all centres.
• To lead and manage Centre Managers, Centre Asst Managers, and Client Service Officers (CSOs) to achieve the sales target set for their respective outlet. This includes guiding the Centre Managers and Asst Managers in running their teams at the centre to provide professional and quality service to our customers.
• To lead by example as a leader, living and spreading the Organisation Values, Ethos and Competencies championed by the company.
• Recruiting, training, and grooming of Centre Managers, Asst Managers, and CSOs.
• Managing the performance of those under your charge effectively and efficiently
• Devising strategies and tactics for Centre Managers, Asst Managers, and the CSO teams that they manage; for the explicit purpose to increase sales and positive branding of our centres.
• Ensuring that all customer complaints and feedback are handled professionally.
• Monitoring results the plans and revise strategies and methods accordingly.
• Regular reporting of all the branches’ sales performance.
• Any other tasks, administrative duties or ad-hoc projects as assigned by Operations Director.

Requirements:

• Must have at least a degree qualified.
• Work in the tuition or enrichment industry in Singapore for 3 years minimally.
• At least 2 years’ experience in a hands-on, leadership position in a tuition or enrichment company is preferably.
• Management of multiple outlets with a proven track record preferred.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• 5 days, office hours
• Orchard
• up to $5500
• Plastic Surgery Clinic setting

Job description:

• Payroll management:
• responsible for managing the payroll process
• maintaining employee payroll records
• processing payroll on a timely and accurate basis
• ensuring compliance with all applicable payroll laws and regulations
• coordinating with the finance team
• reviewing and reconciling payroll reports
• addressing any discrepancies or issues.
• Benefits administration:
• responsible for administering employee benefits
• handle health insurance, retirement plans, and other benefits
• coordinating with insurance providers
• communicating benefits information to employees
• addressing any questions or concerns related to benefits.
• Recruitment and staffing:
• responsible for managing the recruitment and staffing process
• developing job descriptions
• posting job openings, screening resumes, conducting interviews, and making job offers
• responsible for onboarding new hires and ensuringproperly trained
• Employee relations:
• responsible for managing employee relations
• addressing employee concerns and grievances
• managing employee discipline and performance
• ensuring compliance with all applicable employment laws and regulations
• responsible for developing and implementing employee policies and procedures.
• Training and development:
• responsible for managing employee training and development programs
• identifying training needs, developing training programs, and delivering training sessions
• responsible for monitoring employee progress and evaluating the effectiveness of training programs.
• Compliance:
• responsible for ensuring compliance with all applicable employment laws and regulation
• responsible for maintaining accurate and up-to-date employee records
• ensuring confidentiality and data security.

Requirement:

• At least 5 years of relevant experience in healthcare industry.
• Diploma or Degree in Human Resource Management or any relevant.

Job Purpose

The Assistant Station Manager supports the day-to-day operations of the train station, which includes preparing the station for rail service, conducting security patrols at station premises and on train platforms, providing customer service, and performing duties in the Passenger Service Centre. He/She monitors commuter flow and manages crowds during peak hours and/or during service degradation. He/She carries out first-line recovery of station equipment and systems, performs the duty of an emergency train operator when required, and supports the implementation of procedures for rail incidents and/or emergencies. He/She also performs person-in-charge duties, manages access to the station, and assists in track access and procession by maintenance teams and/or service providers.

Responsibilities

Customer Service

• Monitors and performs first level of maintenance for AFC equipment such as fare gates and ticketing machines
• Assists passengers with fare-related and directional enquiries, attends to unwell passengers and render first aid when necessary
• Monitors CCTV and makes necessary Public Announcements
• Acknowledge and responds to alarm status e.g. MFT, ISCS, fire alarm, PEC, ESP activation, etc.

Platform and Train Operations Duties

• Ensures passenger safety when commuters travel on escalators and boarding/alighting from train
• Attends to incidents and alarms at the platforms and trains, and to carry out hand signalman duties when required
• Assists in detrainment of passengers when required
• Provides travel directions for passengers travelling within the train system
• Operates or manned the train so as to provide quick response towards train faults and alarms, while ensuring that any delays are kept to the minimal

Concourse Duties

• Carries out checks on illegally parked or abandoned bicycles or belongings
• Conducts inspection and takes appropriate actions on passengers who use concession tickets illegally, travel without valid tickets, and those who flouts regulations, e.g. drinking, eating, and smoking in station premise

Administrative Duties

• To liaise with cleaning personnel for station/toilet cleaning
• Reports any equipment fault to the Station Manager and files the fault reporting through the Maintenance Management System (MMS)

Opening and Closing of Station

• Opens and closes the station according to the timetable. Switches the station equipment on / off before / after traffic hours
• Checks the station area for any passengers before closing of station
• Facilitate track access during non-revenue hours, and checks for oil spills on the station platform tracks after the last Engineering Train had passed the station

Handles all train/station incidents and emergencies

• Manages and reports all incidents and emergency situations relating to:
• Staff and passenger (e.g. accident, assault, molest, etc.)
• Trains (e.g. alarms, faults and manning of trains)
• Passenger Service Centre (take local control of MFT functions due to failure of signalling equipment, responding to alarms/defects)
• Stations (e.g. crowd control, fire, bomb hoax, flooding, etc.)
• Checks and ensures that appropriate signs are put up during any rail incidents or delays to keep passengers updated of progress
• Assist in service recovery during train service disruption

Qualifications & Work Experience

• NITEC/Higher NITEC in Engineering discipline.
• Able to perform 3 rotating shift work based on a duty roster.

Skills

• Enjoys communicating with people and is service oriented.
• Able to work in a fast-paced and customer-facing environment.
• Possesses a service-oriented mindset and pleasant disposition.
• Able to multi-task effectively when responding to station operation requirements

JOB DESCRIPTION:

• Hire and train new employees.
• Supervise sales clerks to ensure that customers are helped.
• Work with the manager to create advertisements for products.
• Keep track of inventory.
• Motivate staff during busy shifts.
• Listen to customers' complaints and assist them, when needed

JOB REQUIREMENT:

• Prior experience in retail management.
• Excellent interpersonal skills.
• Ability to motivate staff.
• Flexible work hours.
• Basic math skills

Responsibilities:

• Drive overall operational activities for assigned outlets including productivity, efficiency, P&L, sales, people, QSC, KPIs.
• Manage and work closely with Restaurant Managers & Operations Team to develop operational strategies while ensuring motivation, commitment, productivity, drive, and pride of the team.
• Analyse past financials & business information, prepare monthly budgets (food, staff, operation costs), and initiate growth plans for the outlets to achieve internal sales & profit objectives.
• Responsible for all service staff by providing motivation & guidance to improve service standards and workflow procedures
• Work with HR Manager to align HR policies & reward system to enhance staff welfare, and involve in recruitment process meet manpower requirements
• Work with top management and cross functional teams to develop systems for most efficient, speedy, quality service which will ensure maximum customer satisfaction
• Provide feedback to operations development department on day-to-day operations to ensure company’s integrity in food safety and brand as well as quality and customer service in frontline operations.

Requirements:

• Min. Diploma in Business Management or equivalent
• Min. 5 years of Operations Management and Managerial experience in F&B industry
• Able to travel from outlet to outlet and work on off-office hours as and when required

Job Description:

• Able to handle over the counter transactions in an efficient and accurate manner.
• Assist in customers enquiries and ensure service delivery standards are met in achieving total customer satisfaction
• Prospect and introduce customers to the products and services
• Educate and migrate customers to use digital platform
• Manage customer wait time and service level.
• Manage customer negative impact and complaints
• Perform all activities in accordance with the regulatory requirement
• Maintains customer confidence and protects operations by keeping information confidential.
• Contributes to self and team effort by accomplishing related results needed

Requirements:

• Highly adaptable, ability to deal with ambiguity.
• Experience in delivering excellent customer journeys and digital features
• Adapt at use of data to drive productivity and performance
• Ideally related experience or customer facing experience
• Willing to learn and not afraid to face customers
• IT Savvy (There will be a requirement to use the systems)
• Microsoft word, Microsoft Excel (Simple functions)
• Freshers are welcome (As long as they are okay to take and ready to learn)

Additional Info:

• Normal Hours - 8.10AM to 5PM
• Evening Hours - 9.40AM to 6.30PM
• Rotational Shifts

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.