Responsibilities:

• Support the Project Director (PD) in project functions, including project management, site management, and risk control to achieve project goals.
• Lead and mentor the project team by setting guidelines, providing advice, and supervising as needed.
• Oversee all project management activities from planning and coordination to completion within budget, schedule, and quality standards.
• Assist PD in compiling project progress reports (e.g., Monthly Report, VO Management, EOT Assessment, Project Progress Updates).
• Monitor the project schedule and manage daily operations, setting short- and long-term goals, coordinating with other contractors.
• Conduct technical reviews to ensure contract compliance and adherence to completion timelines.
• Liaise with clients, consultants, and contractors, attending regular meetings to ensure project progress.
• Supervise site labor and subcontractors, resolving construction issues as they arise.
• Oversee quality control, safety, and EHS practices on-site, identifying high-risk activities before construction and approving Method Statements.

Requirements:

• Degree in Civil Engineering or equivalent, recognized by the Singapore Professional Engineers Board (PEB).
• At least 10 years of experience in the construction industry.
• Experience in LTA, roadworks, MRT, and viaduct projects.

_____________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

• Manage day-to-day sales operations, develop and execute business plans to achieve sales growth and profit targets.
• Proper planning on staff roster and control salary costs.
• Consistent maintain high standards in shelf ticketing, display, housekeeping, hygiene, stock rotation, replenishment and service to provide customers with a conducive shopping environment
• Handle and resolve customers’ inquiries and complaints expeditiously.
• Assist in the implementation of merchandising plans and strategies; to maximize sales and minimize losses through the merchandise and space.
• Assist in the enhancement of online store sales.
• Assist the department manager in developing new merchandise concept and subsequent promotion and marketing of the product.
• Plan effective and efficient sourcing and procurement systems, source and procure merchandise.
• Assist in the negotiation with vendors / suppliers for most favorable terms and conditions and to plan major vendor programs in important growth areas.
• Co-ordinate and conduct business meetings with vendors / suppliers and prepare business correspondence.
• Conduct market survey, research trade information and analysis on competitors’ stores; provide reports, feedback and recommendations.
• Advertising & Promotions Events / Merchandise Presentation
• Sales Budgets / Reports & Stock Inventory
• Safety and Security

Applicants who are keen to apply , pls send your resume to :

[email protected]

As Senior Vertical Industry Sales Manager (CCTV), you will be responsible to develop and implement targeted sales strategies for assigned vertical markets, particularly in car parking, to meet revenue and growth objectives.

Job Descriptions:

• Develop and implement targeted sales strategies for assigned vertical markets particularly in car parking to meet targeted quota set by the management and growth objectives
• Develop and establish new system integrator partnerships yearly by collaborating with distribution partners to identify potential candidates and constantly organizing seminars or workshops
• Work closely with appointed system integrators (SIs) to conduct daily outreach (calls and meetings) for follow-ups on new projects and pending orders, while engaging key decision-makers and end users to build strong relationships and understand their security challenges and requirements
• Lead the sales process from prospecting to closing, including conducting tailored product demonstrations and presentations to maximize project success
• Work in partnership with the presales team to efficiently communicate updates to the R&D team regarding requirements from major system integrators
• Create new success case studies for marketing analysis and track sales metrics and prepare regular reports for senior management on performance, challenges, and market opportunities
• Represent the company at industry events, conferences and trade shows to promote our CCTV solutions and expand professional networks
• Stay informed about industry trends, customer needs, and competitive landscape within the CCTV market, leveraging this knowledge to position our products effectively.

Job Requirements:

• Min. 2 years of sales experience in the CCTV or security technology industry, with a focus on vertical markets
• Strong understanding of the specific needs and challenges of target vertical industries, such as retail, transportation, healthcare, and government
• Proven track record of achieving sales targets and driving revenue growth
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Good analytical and problem-solving skills
• Ability to communicate Mandarin effectively as the incumbent requires to liaise with Chinese-speaking stakeholders/counterparts for work or project related matters

Location: Ubi | Salary: Up to S$7,000 (incl. transport allowance) | Hours: 5 days, 9am-6pm

Job Overview:

• We are seeking a proactive and customer-focused BD Manager to manage client relationships and serve as the primary point of contact. You’ll respond to client requests, resolve queries, and ensure a positive customer experience.

Key Responsibilities:

• Serve as the main contact for client concerns and needs.
• Build and maintain strong relationships with key business stakeholders.
• Manage client records, contracts, and renewals.
• Collaborate with internal teams to deliver solutions in line with client expectations.
• Understand our products to identify upsell and cross-sell opportunities.
• Develop trusted relationships with key accounts.
• Monitor account metrics and prepare progress reports.
• Identify growth opportunities and communicate them to management.
• Ensure a smooth onboarding process for new customers.

Requirements:

• Diploma or Bachelor’s Degree in Marketing, Business, IT, or related field.
• Minimum 4 years’ experience in account management or a similar role, ideally within the IT sector.
• Strong network and cybersecurity knowledge in the enterprise and government sectors.
• Excellent communication, negotiation, and problem-solving skills.
• Proven track record of meeting targets and delivering client-focused solutions.
• Experience in bid management and working in a results-driven environment.

Trade Finance

• Apply for credit lines to banks when appropriate.
• Manage the term sheet discussion for new credit facilities & negotiation on the terms and conditions and pricing with the banks.
• Negotiate & coordinate with banks for financing transactions and ensuring that the deals are followed through. e.g. LC Issuance.
• Coordinate with banks on loans repayment, and ensuring timely repayment of loans.
• Ensure sound working capital management and optimal utilization of the credit facilities.
• Maintaining strong relationships with banks and other financial institutions.
• Ensure financial security for each shipment is in good order before giving the approval to load/discharge.
• Work closely with the Structured Trade Finance team on structured trade transactions.
• Ensure adherence to contractual terms and credit policies.

Treasury

• Daily settlements and reconciliations of the financial instruments including FX, money market, interest rates, etc. Handle documentations such as ISDA and credit support agreements, and ensuring the daily settlement and confirmation of the financial instruments. Manage ad hoc change processes and various interface operational projects.
• Verify and make payment for subsidiaries.
• Responsible in obtaining receipts and issuing receipts voucher.
• Perform Bank Accounts opening and closing.
• Receive bank statements from banks.
• Perform check on daily bank balances
• Obtain bank charges and interest and preparation of ledger
• Perform as cashier for petty cash.
• Cash flow management and forecasting of cash flow
• Verify that incoming/outgoing payments are made on time

Requirements:

• 5 years relevant working experiences in Corporate Treasury, Banking or Commodities Trading industries.
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

RESPONSIBILITIES:

• Collaborate with stakeholders to develop a project management scope of work and detailed plan to deliver the required solutions.
• Develop project documentation including scope of work, budget, timelines and acceptance criteria.
• Provide status reporting to senior management against milestones & budget,including any issues or risks identified.
• Engage and drive stakeholders to deliver to the project plan, within scope, on time and to budget
• Identify, mitigate and communicate key assumptions, issues, risks and dependencies to master projects & relevant control and governance committees.
• Document any identified required changes and communicate them to the relevant parties.
• Facilitate the negotiation of requirements amongst multiple stakeholders.
• Ensure internal process, standards and risk compliance (including security, regulatory and audit requirements) are met.

EXPERIENCE:

• 12+ years of experience in delivering major Infrastructure projects(preferably in Network Security project) in the Banking industry, including accountability for IT solution delivery
• Stakeholder management experience working with senior level stakeholders to deliver change
• Proven experience with co-ordination of many dependencies and multiple demanding stakeholders in a complex, large-scale deployment environment
• Proven skills in coordination, staff management and leadership working with vendors and internal teams
• Strong product knowledge of financial markets instruments and balance sheet products.
• Strong project management experience with the ability to work on multiple projects
• Ensuring Clarity is up to date including Project static data,status update including key milestones, financials, risks, issues and resource forecasts, and they are tracked & reported to governance forums.
• Delivering the Project’s products and processes into BAU.
• Implementing Project closure procedure.

Company’s Profile
Julian Grey’s client offers customized solutions to meet evolving societal demands in the world of sustainability.

Responsibilities

• Oversee HR operations, including recruitment, training, payroll, and benefits.
• Collaborate with Directors to enhance HR policies and systems.
• Develop and optimize HR strategies and ensure data integrity.
• Serve as the primary contact for labour organizations and organisations.
• Negotiate insurance contracts and ensure compliance with regulations.
• Manage workforce budgets and support performance appraisals.
• Provide management with insights on labour market trends and economic conditions.

Requirements

• Minimum 5 years of HR management experience, preferably in a managerial role.
• Strong knowledge of employment laws and MOM regulations.
• Proficiency in Japanese is advantageous for effective communication with senior management from Japan headquarters.

Benefits

• Transportation allowance provided

Follow us for more updates, interview tips!
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job Title: Senior Project Manager
Location: Singapore CBD Financial Area
Company: Softgridinc Pte Ltd (Partnering with a Well-Known Financial Industry Player)

We are seeking a skilled Senior Project Manager with a minimum of 5 years of experience in managing complex implementations. The ideal candidate will have a strong background in overseeing projects, engaging with both vendors and business stakeholders, and providing effective solutions.

Key Responsibilities:

• Lead and manage complex project implementations, coordinating with vendors and senior management.
• Act as a bridge between vendors and business stakeholders, guiding solution design, functional design, and technical design, including interface development with source systems.
• Utilize project management tools to track progress and generate periodic status reports for senior management.
• Communicate effectively with various stakeholders and deliver presentations to senior leadership.

Preferred Qualifications:

• Anaplan Model Builder experience or related certifications.
• Project management certifications (e.g., PMP, PRINCE2, or equivalent).
• Proven experience in solution design, functional design, and technical integration.

Key Skills:

• Strong project management and leadership abilities.
• Excellent communication and presentation skills.
• Proficiency in project management software and tools.

If you are a dynamic professional with a passion for driving successful project outcomes, we encourage you to apply!

About HOYA Surgical Optics (HSO)

HOYA Surgical Optics (HSO) is the globally leading Preloaded Intraocular Lens (IOL) focused company that provides technologies and solutions that exceed expectations, enabling ophthalmic surgeons to focus on restoring sight. We are dedicated to improving the vision and quality of life for millions of people suffering from cataract, and helping them celebrate life visually.

HSO empowers cataract surgeons all over the world with innovative ophthalmic devices and services, with an attention to detail that helps them achieve better surgical outcomes and better practice results. Our commitment to delivering these results is grounded upon a quality management system that is continuously improving to meet changing global regulatory requirements and our entrepreneurial drive to be the brand of first choice.

At HSO, People is the key factor to our success. We aim to create a conducive work environment for our employees around the globe, and to promote an inclusive culture based on our core values – Excellence, Passion, Innovative, Collaboration, and Accountability.

HSO way of working

In fulfilling our roles, we are

• Accountable for our own capabilities and development,
• Focused on delivering results without excuses, and
• Alive to the sensitivities, risk, and impact we have on others and work in a way that helps others do their work effectively.

We are looking for people who

• See beyond themselves and are impact-focused,
• Consider the needs, challenges, and objectives of every person with whom they interact, and
• Exhibit positive reinforcement to help others succeed.

Job Description

About the role

Works closely with and have impact on: Sales, Marketing, Regulatory Affairs, Quality Assurance, Research & Development, Operations

Reports to: Project Manager (Global Projects)

Function: Global Commercial

Work Location/Site: Singapore / Global Headquarters

Role Overview

The Project Manager is responsible for ensuring that assigned project deliverables are completed on time, within scope, and in line with expectations. This role works very closely with cross-functional stakeholders in Regulatory Affairs (RA), Quality Assurance (QA), Supply Chain Management (SCM), Marketing, and Sales, and must facilitate collaboration to drive project progress, with focus on global market and regulatory compliance.

Duties and Responsibilities

• Manage assigned project and adapt work as required proactively
• Coordinate internal resources to execute project effectively and ensure resource allocation
• Ensure that all project milestones are delivered on-time, within scope and within budget
• Identify gaps, risks and roadblocks in the project workstreams, gather supporting data, solve problems to drive project outcomes
• Proactively identify and manage risks in projects with required mitigation actions
• Escalate any risks and resource needs identified in projects and/or workstreams to management as required
• Communicate effectively on project progress, risks and mitigation plan on a regular basis
• Measure project performance thru established KPIs and report to management regularly
• Conduct data analysis for project planning purposes
• Develop and/or modify project plans and track their progress
• Lead project (workstream) core team meetings
• Create and maintain all required project documentation
• Conduct project reviews and create detailed reports for management
• Prepare updates for the Steering Committee
• Provide mentorship to team member to foster a culture of innovation, collaboration, and continuous improvement

Requirements

Experience

• 3-5 years’ experience in a related area (project management, medical device, pharmaceutical biotechnology etc)
• Proven working experience as a project manager with successful projects accomplishment history and ability to champion cross-functional project team by deploying the project management processes
• A PMP Certification (Project Management Professional) is preferred.

Skills/Accreditations

• Capable of actively collaborating with various stakeholders, demonstrating a servant leadership mindset
• Self-starter and the ability to proactively drive initiatives
• Exceptional communication skills, both verbal and written
• Excellent organizational skills
• Advanced data analysis skill and MS Excel skills
• Strong business acumen and financial analytical skill
• Knowledge and experience in medical device industry is a plus
• Basic finance knowledge will be an advantage
• Comfortable working across global site locations and time zones

Academic Qualifications

• At least bachelor’s degree in engineering or business management

Travel requirements

• Up to 20% of time

By submitting your application, you consent to HOYA Group collecting, disclosing, and retaining your personal data for employment assessment and verification purposes.

If you are shortlisted, we will contact you within three weeks of your application. Thank you for your application and understanding.

• Seniority Level
  Mid-Senior level
• Industry
  Medical Equipment Manufacturing
  
• Employment Type
  Full-time
• Job Functions
  Project Management
  Analyst
  Business Development
  
• SkillsStatistical Data Analysis
  Project Management Training
  Medical Devices
  Supply Chain Management
  Data Analytics
  Project Management
  Quality
  

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises as the partner you can turn to in a tight spot meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

• Manage and oversee the filing of regular tax returns, tax audit / inquiries and notices from tax authorities, GST/VAT and withholding tax
• Lead implementation of Pillar 2 compliance for the Group
• Assist the group to comply with transfer pricing rules and plan comprehensive tax and transfer pricing strategies through the use of Organisation for Economic Cooperation (OECD) guidelines' and Singapore transfer pricing guidelines' methodologies.
• Manage all Singapore GST matters for the group ensuring tax compliance with GST regulations
• Provide advice on all tax matters including day-to-day tax planning and advisory / operational business support, review of commercial contracts and cross-border transactions, tax reporting and tax due diligence.
• Monitor and analyse the impact of proposed and newly enacted tax legislation on the business in the relevant jurisdiction.
• Identify tax efficient opportunities and assist with all aspects of tax strategy management, business acquisition and restructuring initiatives, tax efficient structuring and mitigation of tax risks.
• Support the tax provisioning process for the finance team.

• At least 10 years of relevant experience in corporate and international shipping tax with prior experience in Big 4
• Familiar with Organisation for Economic Co-operation and Development (OECD) and Singapore Transfer Pricing guidelines.
• Degree in Accountancy or its' equivalent or any professional tax qualifications.
• Excellent written and oral communication skills with emphasis on ability to interpret and analyze relevant tax law and summarize findings in non-technical business language for management
• Proficient in use of Excel, Data analytics.
• Self-starter who is able to produce quality results and meet deadlines.

Job Descriptions

• Plan, supervise and manage all facilities maintenance services, schedules and improvement works for effective and efficient maintenance operations.
• Ensure the team and external contractors/vendors comply with ISO standards and regulations.
• Coordinate and direct all administration of M&E works by liaising closely with the consultants and client.
• Monitor building’s system breakdown, defects and shutdowns.
• Conduct inspection to ensure property is well maintained.
• Recommend and implement improvement works if needed, at client’s premises to meet high service standards and facilitate / maintain good working relationship with client.
• Familiarise and able to do quotation.

Requirements

• At least 4 years of experience in related Facility Management or equivalent.
• Minimum Diploma / Degree in Facilities Maintenance and or Engineering or equivalent.

5.5 Work Days week

Based in Punggol

Mon to Fri 9am - 5.30pm

Hybrid work arrangement

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good experience into B2C industry

• Prior working experience with marketing agency would be added advantage

Responsibilities:

• Formulate and execute strategic procurement and contract management support for all directly invested projects.
• Manage and oversee a team of Quantity Surveyors in tender preparation, submission, budgeting, and forecasting.
• Review cost assumptions for new projects.
• Support Risk Management by screening and strengthening contracts, procurement practices, and SOPs for joint-venture projects.
• Attach to project companies for short durations to provide procurement and contracts management support.
• Review project Procurement and Contracts Management Policies and Processes for compliance with Group policies.
• Oversee and resolve delayed and disputed costs, including variation claims.
• Develop and implement strategies for managing Extension of Time (EOT) claims, providing comprehensive support throughout the process.
• Provide assistance and guidance to other departments on procurement activities, ensuring compliance with the Group’s procurement policies and procedures.

Requirements:

• Degree in Building, Quantity Surveying, or a related field, with a minimum of 7 years' experience in a similar capacity.
• Relevant experience in preparing Tenders for Building, Civil & Infrastructure, and interior design works across infrastructure, industrial, residential, and commercial projects.
• Familiarity with Contracts, Law, and local legal requirements, with strong contractual and pricing knowledge in Vietnam, Indonesia, and China being an advantage.
• Professional qualifications from recognized Quantity Surveying bodies (e.g., SISV, RICS, MRICS) are preferred.
• Willingness to travel as needed.
• Open to candidates from Developer, Consultancy, or Contractor backgrounds.
• Regional exposure is a plus.

The assistant / Full Purchasing Manager is a key strategic leader within our procurement division, responsible for overseeing purchasing activities across multiple international sites. Reporting to the Senior Manager of Global Procurement, you will drive initiatives that align procurement strategies with business objectives, ensure an optimized supply chain, and foster a culture of innovation and continuous improvement.

Success in this role requires strong business acumen, the ability to manage complex cross-border purchasing functions, and a focus on delivering value to support our global growth.

• Global Procurement Strategy: Lead regional purchasing teams to implement and refine procurement strategies that align with company objectives, delivering optimal cost efficiencies, quality, and continuity of supply across all locations.
• Supplier Relationship Management: Cultivate and manage high-value relationships with suppliers globally to secure the best possible terms, enhance supplier performance, and mitigate risk. Implement strategies for supplier evaluation and development.
• Data-Driven Decision Making: Oversee the tracking and analysis of key purchasing metrics to identify trends, inform decision-making, and drive continuous improvement initiatives. Regularly publish performance reports for all regional sites, ensuring data transparency.
• Demand and Inventory Planning: Work with Planning Team to develop and execute demand planning and inventory optimization strategies to meet production needs, balancing stock levels with cost control and waste reduction.
• Process and Policy Enhancement: Spearhead reviews and improvements in procurement processes and policies, driving efficiencies that create competitive advantages and uphold best practices across global operations.
• Cross-functional Collaboration and Project Management: Act as a strategic partner across production, logistics, and finance to support seamless operations. Lead cross-functional projects that enhance procurement’s contribution to company-wide objectives.
• Leadership and Team Development: Manage, coach, and develop a high-performing procurement team. Foster a collaborative environment that encourages innovation and supports team and individual growth.

Qualifications & Requirements

• Education: Bachelor’s degree in Chemistry, Material Science, Supply Chain, Logistics, Business Administration, or a related field.
• Experience: 7+ years of progressive experience in purchasing, with a minimum of 3 years in a managerial role overseeing regional or global procurement activities.
• Meticulous and strong attention to details to ensure correct capture and issuing of orders.
• Good level of liaison skills and ability to meet deadlines and targets.
• High sense of proactivity.
• Strategic thinker with strong business acumen and a proactive approach to procurement.
• Analytical mindset with demonstrated ability to leverage data for process optimization.
• Excellent negotiation, communication, and relationship management skills.
• Leadership capabilities to inspire and develop a team.
• Experience with ERP systems and familiarity with logistics, including incoterms, is a plus.

Primary Objective(s) of Position

• Attending to customers’ enquiries, managing customer relationships and executing shipments.

Duties & Responsibilities

• Handle Request for Quotation (RFQ) responses and coordinate with the Operations Department.
• Generate Job Orders and ensure their prompt execution.
• Monitor order and delivery schedules, coordinating with vendors, the Operations Department, customers, and international suppliers to ensure on-time delivery.
• Compile daily, weekly, and monthly shipment/order reports for customers and management.
• Plan and generate stuffing lists for the Operations department for each shipment.
• Prepare and process import/export shipping documents.
• Input and update order delivery statuses promptly and accurately in the customer's in-house system (SAP).
• Investigate and address service failures or complaints, implementing corrective and preventive actions.

Skills & Experience

• GCE "A" level and above
• Freight forwarding experience
• Proficient in Microsoft Office applications
• Possess good communication skills and interpersonal skills

Zenith Infotech (S) , a Tech Recuritmnet firm with 27 years of history locally, is looking out for Customer Service Agent, on a 12 months contract role, working location at Suntec area.

Job Scope

· lst level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues

· Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.

· Primary responsibilities are focused on customer contact Perform outbound calls to users who leave callback

· Handle emails as assigned by team leader

Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public

Responsibilities:

1. The primary role is to serve our salespersons or clients at the customer service counter or reception counter.

2. Process documents, collect commission (cash, cheque or online payments), sale of merchandise, use POS system, and handle office equipment (nets/credit card machines, copier machines, and computer terminals at the free seating area).

3. Data entry using our in-house systems (REMSPlus2, Admin module, e-submission) and using external systems (IRAS, HDB, CEA).

4. Manage walk-ins, emails, and telephone enquiries.

5. Frank mail and deposit at SingPost.

6. Collect and distribute mail.

7. Open and close the office, meeting rooms and training rooms.

8. Perform any other ad-hoc duties as and when assigned.

Requirements:

1. GCE ‘O’ Level and above.

2. Preferably someone who has work experience in customer service duties.

3. Excellent phone etiquette and possess good communication skills.

4. Ability to multitask and handle high volume of customers efficiently.

5. Computer literate in Microsoft Office.

6. Preference will be given to candidates who are available immediately or within short notice.

Benefits

· Friendly and Progressive Work Environment.

· Great Career Progression.

· Work from Home Leave

· Annual Leave up to 21 days

· Festive Leave

· Birthday Leave & Birthday Voucher

· Dress Code : Smart Casual

Other Information

· Working Location : Toa Payoh, (HDB Hub near Toa Payoh MRT Station)

· Five (5) day work week, Monday and Friday : 8.30am to 5.30pm, 9.00am to 6.00pm, 9.30am to 6.30pm (With 1 Hour Break)

Interested candidates are invited to submit a comprehensive resume, stating the current and expected salary, date of availability via APPLY NOW button.

We regret that only shortlisted applicants will be notified.

Job Summary

We are seeking a friendly, customer-focused Customer Service Officer to join our automated car wash team. You’ll play a key role in ensuring a positive experience for our customers, helping them navigate our automated systems when staff is not present, and performing basic car cleaning services.

Key Responsibilities

• Customer Assistance: Greet customers warmly and provide guidance on how to use our automated car wash system, especially when other staff members are not around.
• Basic Car Cleaning: Perform essential car cleaning tasks, including washing, vacuuming, and other related services.
• Customer Satisfaction: Put a smile on customers' faces by delivering helpful, friendly service and ensuring they have a positive experience.
• Maintenance and Safety: Ensure a clean and safe work environment, reporting any issues with equipment or facilities as needed.

Basic Requirements

• Experience in Car Washing: Familiarity with basic car wash tasks like washing, vacuuming, and drying vehicles.
• Customer-Friendly Attitude: Ability to engage with customers warmly and professionally.
• Reliability: Able to work independently and handle customer interactions when no other staff are available.

Good to Have

• Detailing Background: Prior experience with car detailing is an advantage and will be highly regarded.

Work Location

• Main Location: Ang Mo Kio Industrial Park 2.
• Flexibility: May be assigned to other outlets if additional support is required.

Job Description -

Responsible for providing coordination between production and customer’s’ requirements and other administrative assistance to Sales Department to ensure smooth day-to-day operation of sales and business development.

· Effectively manage a large number of incoming enquiries on all e-commerce platforms and social media channels, phone calls, and ensure that issues are resolved both promptly and thoroughly.

· Process all digital sales orders placed on e-commerce platforms and social media channels

· Identify and assess customers’ requirements and needs

· Keep records of all customer interactions

· Enhance customers’ experience to all social media platforms

· Communicate with IT, sales and operation departments to fulfil orders

· Assist on research, implementation and coordination on all online sales and marketing strategies and ad campaigns

· Provide copywriting for all online sales and marketing strategies and ad campaigns

· Assist in inventory management and stock replenishment. Upkeep and make visible data to all stakeholders.

· Provide administrative and operational support

Job Requirements -

· Min ‘O’ level or similar and relevant experience

· Possess positive customer service orientation

· Good communication and interpersonal skills

· Possess pleasant personality

· Proactive, team player and sales-oriented

. Positive attitude, hardworking and willing to learn

Position title : Assistant Sales Manager
Location: Tuas (Company transport at designated pick up points - Jurong east, Bukit batok, Choa chu kang, Lakeside, Tuas crescent etc)
Working Days: 5-days work week (40 hrs)
Working hours : 8am – 5pm / 9am – 6pm
Salary : $4,000 to $5,500

Responsibilities:

• Develop new customers and maintain existing customers
• Handle new sales enquiries and preparation of quotations
• Work closely with sales team on execution of marketing and sales activities
• Develop and implement strategic plans to increase sales
• Follow up on projects, delivery and relevant documents
• Manager customers' accounts, credits and payments

Requirements:

• Diploma/Degree with 1-2 years of sales experience in steel industry
• Possess good knowledge of various steel products with prior experience in project sales
• Proficient in sales prospecting and able to drive sales process from plan to close

Interested Personal kindly contact WhatsApp :+65 8833 7969(Lydia)

OR

Email to : [email protected]

The Supreme HR Advisory Pte Ltd

Reg No: R1988890

EA No: 14C7279

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Job Description

• Make calls to prospective / new customers from sources provided
• Calling from available database of existing clients or new clients with interest
• Attend to customer enquiries
• Identify and assess customer’s needs
• Schedule appointments for customers
• Reminder to new customers for appointment through calls/SMSs
• Build sustainable relationships of trust through open and interactive communication
• Meet personal sales targets and call handling quotas
• Handling of inquiries, complaints and feedback
• Generation of daily report
• Liaison with Branch Managers on turn ups

Job Requirements

• Candidates with experience in the Beauty & Wellness industry are preferred.
• Able to speak Mandarin to liaise with Chinese speaking employees.

Other Details

• Basic + High Commission + Incentive
• Competitive salary and benefits package.
• 5-day work week (able to work at least 1 weekend per week)
• Working hours from 10am - 7pm
• Work location: Sin Ming Lane (near MRT)

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Do you thrive in a collaborative environment where your unique perspective is valued?

We are a well-established company in the distribution of Semiconductors and Electronic Components, with a presence across Southeast Asia since 2008. We take pride in fostering a workplace that celebrates the richness of different cultures and backgrounds. Our team thrives on building strong connections and delivering exceptional service to our diverse customer base. As part of our expansion plans, we're seeking a passionate Customer Service Officer to join our growing team!

In this role, you'll play a key part in supporting our sales team by:

• Backend Support: Providing exceptional backend support
• Customer Relationship Management: Handling customer inquiries through phone calls, emails, and electronic communications
• Order Processing: Processing customer orders efficiently
• Order Notification: Expediting orders and keeping customers updated on shipments
• Order Management: Managing open orders and ensuring they meet customer requirements
• Customer Assistance: Advising customers on upcoming schedules, shipments, and discrepancies
• Follow-up: Following up on critical orders to guarantee on-time delivery
• Samples: Handling sample requests
• Logistics: coordinating with customer and logistic department for shipping
• Administration: Maintaining general filing systems
• Feedback: Contributing to scorecard management (as required)

We're looking for someone who:

• Experience: Has 1-4 years of experience in customer service
• (Entry-Level candidates are welcome!)
• Industry Experience: Ideally has experience in the electronics industry. Others industry with positive attitude are welcome.
• Skills: Possesses excellent communication and interpersonal skills
• Able to communicate effectively in English & Mandarin to liaise with Chinese suppliers
• Proficiencies: Is proficient in using PCs and Microsoft Office applications
• Growth Mindset: Is eager to learn and grow with the support of a team and dedicated supervisor
• Ambition: Is passionate about career advancement

We offer:

• Training: Substantial training and guidance to help you succeed
• Supportive Work Environment: A collaborative work environment that celebrates your unique perspective
• Networking: The opportunity to build strong connections with a diverse customer base
• Bonuses: A bonus structure based on individual, team, and company performance
• Competitive Salary: A competitive salary commensurate with experience and qualifications

Position: Customer Service Reception

• Somerset / Tanjong Pagar
• 6 days
• Mon-Fri 10am -7pm & Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279