Operations and Customer Service Executive

• Salary: $2300 - $3200
• Location : Tampines East
• Working Days : 5 days (Friday & Saturday off)
• Working hours Monday - Thursday 12pm - 9.30pm | Sunday 830am - 7pm

Job Responsibilities:

• Front Desk Excellence: Be the welcoming face of our studio, greeting students and parents, assisting with inquiries, and creating a warm and inviting atmosphere.
• Administrative Support: Handle administrative tasks, including scheduling, maintaining student records, and ensuring the studio's efficient daily operation.
• Sales Assistance: Assist in sales activities by providing information to prospective students and parents, supporting enrollment, and promoting our offerings.
• Customer Service: Deliver outstanding customer service, addressing questions, concerns, and inquiries professionally and with a smile.
• Marketing Coordination: Collaborate with the marketing team to support marketing initiatives, such as coordinating campaigns, assisting with social media, and helping to organize events.

Job Requirements

• With relevant experience in music school is an added advantage
• Diploma or equivalent qualification
• Basic understanding of marketing and sales principles.
• Proficiency in Microsoft Office and willingness to learn relevant software.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

TEAM

Engineering Operations is part of Benchmark Broadcast Systems Engineering. The department actively helps Benchmark Broadcast Systems customers in building facilities, technical centers and broadcast operations. The department works with vendors in Broadcast, IT and Infrastructure to provide best in breed, new technology products and build for the customers. The Engineering team has solution architects, specialists in application and products for serving. The division is responsible for providing system integration, consultancy and managed services for the customers.

The Engineering Support group provides support for broadcast infrastructure, digital production systems and IT systems for managed services and support for domestic and international customers.

PURPOSE OF THE ROLE

Engineering Operations Support Broadcast Engineers are responsible for delivering high quality support service on behalf of the Benchmark Broadcast Systems. They ensure that equipment and systems integrated by Benchmark Broadcast Systems meet targets for availability, performance and safety. System architects and specialists from engineering will support and provide the process to ensure the Benchmark Broadcast Systems support provides a quality service to its customer. It is essential that role holders understand the needs of the business and the pressures faced by different department of customers.

Engineers

Engineers are characterized by their ability to develop appropriate solutions to incidents, problems and management of safety, using new or existing technologies, through innovation, creativity and change. They take responsibility for maintaining and managing applications of current and developing technology and may undertake engineering design and development of systems and services.

SCOPE OF ROLE – KEY RESPONSIBILITIES

Service delivery

• Provides excellent service to customers by ensuring that all incidents and service requests are professionally and correctly logged, documented and prioritized; records are kept accurate and up-to-date; and progress is effectively and respectfully communicated back to the customer; reported to lines manager /supervisor internally

• Minimises disruption to customer users’ work activities by taking personal responsibility and accountability for work undertaken, resolving incidents and carrying out service requests in a timely manner, as well as ensuring planned work is communicated in advance

• Ensures that service and knowledge management tools are used effectively, and that agreed service management procedures are followed

• Works with the Team Leaders to maintain and continually improve the service levels provided by the Support Team

Incident resolution and user requests

• Interprets, diagnoses and resolves technical incidents within agreed service level timeframes

• Liaises with other Benchmark Broadcast Systems departments and external organisations through agreed processes and procedures to achieve resolutions and enable requests in a timely manner

• Complies with, and actions, the Benchmark Broadcast Systems major

incident, broadcast continuity and emergency procedures as required

• Undertakes client account administration work and small projects as required

Operational and proactive duties

• Monitors and maintains technical equipment and systems to the required safety and technical standards with minimum disruption to operational activities

• Maintains the accuracy of data to the agreed standard in key databases owned and managed by Technology Operations

• Initiates and complies with Change Control procedures

Technical advice and support

• Provides technical advice and support to users and colleagues by continually updating his/her understanding of production workflows and the way broadcast equipment and production systems are used within the Benchmark Broadcast Systems

Provides input, advice and feedback on the suitability, sustainability and use of new products and processes

• Keeps knowledge and skills up to date by identifying training and work opportunities that will further self-development

People, process and technology change

• Recognizes changing priorities in the workplace and responds positively, adapting approach and methodology to tackle them

• Actively supports the development of colleagues and the wider technology

SCOPE OF ROLE – KEY METRICS

Direct reports: No direct reports

Indirect reports: No indirect reports, but will be required to help develop, advise and direct colleagues

3rd Party Relationships: Not responsible directly for contracts but must be familiar with their contents and be able to make service delivery decisions based on knowledge of those contracts.

Budget: No control over budget but expected to follow Benchmark Broadcast Systems financial guidelines.

Health & Safety:

Ensures that all the requirements of statutory and Benchmark Broadcast Systems safety regulations are fully met, including adherence to the Benchmark Broadcast Systems Health & Safety policy as directed from head office.

SKILLS, EXPERIENCE AND QUALIFICATIONS

Essential

• Experience of working on broadcast/IT systems in a live TV, Radio or multi-media environment or attitude to work in the environment with relevant qualification

• Demonstrable, theoretical and practical, knowledge of broadcast systems including digital video, audio platforms, applications and techniques including Video and Television, in the broadcast support environment will be an advantage

• Additional desirable experience of diagnosing and fixing technically complex problems across a variety of broadcast systems

• Demonstrable ability to communicate clearly using a range of styles, tools and techniques to explain technical issues to a wide range of people

• Advantage if experienced in working with suppliers, providing excellent customer service in a client facing role

• Advantage if experienced of providing high quality service in a demanding customer service environment

• Excellent customer care skills with the ability to identify a customer’s requirements and to recognise whether these can be met effectively from the resources, timescales skills with good time management practices

• Experience in managing conflicting demands in situations of pressure where priorities are rapidly changing

• Knowledge of best practice frameworks based on ITIL or Service Management principles (including Change, Configuration and Release) and how/why they can be applied

• Awareness of all aspects of Health and Safety, including electrical safety within broadcast environment

BENCHMARK BROADCAST SYSTEMS COMPETENCIES

Competencies:

Influencing and persuading - able to present sound and well-reasoned arguments to convince others. Can draw from a range of strategies to persuade people in a way that results in agreement or behavior change.

Planning and organising - able to think ahead in order to establish an efficient and appropriate course of action for self and others. Prioritises and plans activities by taking into account all the relevant issues and factors such as deadlines, staffing and resources.

Resilience - manages personal effectiveness by managing emotions in the face of pressure, set- backs or when dealing with provocative situations. Demonstrates an approach to work that is characterised by commitment, motivation and energy.

Communication - able to get one’s message understood clearly by adopting a range of styles, tools and techniques appropriate to the audience and the nature of the information.

Managing relationships and team working - able to build and maintain effective working relationships with a range of people. Works co-operatively with others to be part of a team, as opposed to working separately or competitively.

Flexibility - adapts and works effectively with a variety of situations, individuals or groups. Able to understand and appreciate different and opposing perspectives on an issue, to adapt an approach as the requirements of a situation change, and to change or easily accept changes in one’s own organisation or job requirements.

Analytical thinking - able to simplify complex problems, processes or projects into component parts explore and evaluate them systematically

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Overview

This is a specialist, business development role, thinking about the future and designing non-linear models of scaling sales.  We develop programmatic initiatives, leveraging cross-functional teams in product management, marketing, channels and sales to drive the growth in the business on top of the quarterly business cycle.  In addition, we have a laser-like focus on deal execution, representing breakthrough and franchise opportunities to drive momentum in the business.  

Your focus will be on F5’s SaaS and managed services platform, leveraging all technologies in the F5 suite. You will work with customers on their cutting-edge technology projects adopting multi-cloud, deploying Kubernetes, edge compute, IOT and more!  

What you will do:  

• Develop and maintain relationships with the F5 sales teams in your region in order to drive awareness, interest, and opportunities with them and within their accounts.  
• Build relationships with net-new external prospects that represent ground-breaking customers and use-cases.  
• Build and maintain relationships with key ecosystem partners to create awareness and leads e.g., cloud provider solution architects.  
• Develop long-term strategic relationships with key accounts in your region.  
• Identify and qualify long-term and short-term business opportunities and pro-actively address competitive threats.  
• Develop programmatic business development initiatives to develop the market, leveraging cross-functional teams.  
• Meet and exceed quarterly and annual sales metrics in your region.  
• Provide accurate sales forecasts with knowledge of sales cycles from initial contact through the procurement process, and ensure SalesForce is utilized appropriately and maintained on a regular basis.

What you will bring:

• Multiple years’ experience and strong record with a significant portion in IaaS, PaaS or SaaS related new business sales or business development.  
• Requires specialized knowledge in App, API Security, SaaS, Cloud
• Sales excellence skills and processes including pipeline management and forecasting. 
• Expertise in a proven sales methodology – e.g. MEDDICC, SPIN, Challenger, Richardson Agile Sprint.  
• Understanding of cloud provider technologies and their value proposition.  
• BA/BSc degree or equivalent experience.  

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Company:

Description:

Marsh is seeking candidates for the following position based in the Singapore office:

Credit Control Manager

What can you expect?

• Embark on a journey of career growth and acceleration with an award-winning Fortune 500 company.

• Unparalleled opportunity to be part of a dynamic Operations team at Marsh.

• Exceptional training and development initiatives as well as exposure to a wide range of learning avenues that you can tap on to reach your full potential.

We will count on you to:

• Oversee the day-to-day operations of Marsh SG APH's Fiduciary department, with a specific focus on Credit Control.

• Collaborate with internal stakeholders to provide a value-added experience and address operational issues and expectations.

• Understand the team's purpose and ensure timely and high-quality delivery to clients, while honouring commitments to internal stakeholders.

• Manage Service Level Agreements (SLAs) for accuracy, productivity, and turnaround time with internal and external stakeholders.

• Efficiently allocate and utilize resources (people, processes) to optimize operational efficiency.

• Foster ongoing communication and relationships with first-line managers of operating companies to exchange performance information, address exceptions, discuss expectations, anticipate process changes, and identify new opportunities.

• Provide operational decision support and influence expectations with operating companies to enhance stakeholder experience.

• Assess team competencies, potential, and performance levels to develop skill-based development plans and mentor underperforming team members.

• Set goals, conduct timely and objective feedback sessions, and identify skill and competency gaps to create learning plans for the team.

• Implement people development plans to meet current and future skill requirements.

• Foster an engaged workforce by monitoring levels of engagement and intent to stay within the team.

• Promote adherence to organizational policies, procedures, and standard operating procedures (SOPs).

• Monitor and address performance in risk and compliance, identifying areas for improvement in operational risk.

• Report and escalate exceptions related to processes, people, and policies, and participate in decision-making as necessary.

• Undertake ad-hoc assignments and support regional office, local business, or Business Process Improvement projects as needed.

What you need to have:

• Minimum 5 years of working experience in Credit Control with prior people management responsibilities

• Experience in operations in insurance / financial services/re-insurance operations within an organization with proven track record in service delivery

• Operations knowledge in Invoice to Cash process and dealing with regional / onshore stakeholders.

• Previous experience in end-to-end credit control and accounts receivable processes within insurance / insurance broking industry

What makes you stand out:

• Prior Credit control managerial experience in broking/reinsurance industry

• Excellent communication and leadership skills

• Good influencing and negotiation skills

• Strong analytical and decision-making ability

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy, and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Responsibilities:

Customer-oriented Business:

• Define and implement sales strategy and transformation towards new business models in-line with PRS Business Line priorities (focus on target vertical markets and Thales offers).
• Contribute to building and executing the account plans (Strategic & Key in the region).
• Coordinate with all involved functions to address to an opportunity, in order to deliver high-level value propositions and winning bids.
  Establish and develop high level trust-based relationships with his/her key customers to improve the capture rate.
• Anticipate complex negotiation closing including partnerships.
• Ensure promotion and closing of offers in synergies with other Business Lines.
• Ensure efficient, transparent and regular reporting to global Sales Director in-line with Thales sales processes.
• Ensure leadership in ensuring exhaustive application of Thales sales processes (gates, ethical rules, MYB, SBP,…)

Accountable KPIs:

• Yearly Order Intake (Year N)
• Year N+1 forecast and growth scenario
• Gross Margin on Order Intake
• Volume of OI on new digital solutions
• Volume of OI in synergy with other Business Lines

Requirements:

• 10 years’ in sales management, preferably in security domain with digital business acumen, for complex and highly demanding customers, experience in selling end-to-end systems and solutions including partners.
• Degree in Engineering or related
• Strong business background in security and selling end-to-end integrated solutions
• Deep knowledge and experience in Asia region, especially Singapore.
• Strong experience in working in large industrial companies
• Important track record in selling complex solutions to highly demanding customers
• Strong communication skills, business drive, transparency and trust
• Capabilities to adapt into complex environment and organizations

Job Overview
Manage the process of designing and launching clinical research studies; manage activities of the Sponsor/Clinical Research Organization (CRO); lead colleagues in the design and organization of project components during Start-Up; develop and maintain best practices within the organization; Accountability and ownership for the quality of all start-up work and sponsor deliverables.

Essential Functions
• Develop the database design requirements which include configuration definition for full protocols, protocol amendments and sponsor study changes
• developing and maintaining client design standards as applicable in accordance with the Clinical Protocol
• Manage study database configuration. Support internal/external stakeholders in the development of sponsor standards and as a Set-up point of contact
• Collaborate with colleagues during planning meetings regarding project timelines, and project-related issues focusing on capabilities within, but not limited to, Data Management, Logistics, Clinical Trial Materials, Laboratory Testing, and Specimen Management
• Responsible for updates to the project, including the action/issues logs, status sheets and timelines during the startup phase, where applicable
• Communicate and coordinate set-up activities with clients and internal customers to ensure that all milestones are achieved
• Proactively manage changes in study related project scope, identify potential risks, and devise contingency plans
• As required, prepare and present study-specific materials and services at Investigator, Kick-off meetings. Participate in external and internal audits as required
• Provide day to day guidance to more junior staff assigned to project or within a specific program area
• may act as a mentor as well as assist in the training and development of more junior staff
• Participate in improvement projects as defined by the relevant process improvement management team. Conduct project lesson learn sessions and create a recommendations report in order to identify successful and unsuccessful project elements, when applicable
• Work performed is in accordance with ICH E6 Guideline for Good Clinical Practice.

Qualifications
• Bachelor's Degree Science or related field Pref
• Other Equivalent combination of education, training and experience may be accepted in lieu of degree. Req
• Minimum 2 years of clinical or research industry experience, including 1 year project management / project set up experience  Pref Or
• Equivalent combination of education, training and experience Req
• Possess strong interpersonal skills.
• Demonstrated ability to meet deadlines.
• Some experience in leading Phase I-IV clinical trials would be advantageous. Some technical and therapeutic expertise would be advantageous, in addition to significant experience with key customers.
• Demonstrated computer proficiency with Microsoft Office. Working knowledge of Clinical Trials Management Systems would be an advantage.
• Possess an understanding of medical and clinical research terminology.
• Demonstrated ability to work in a fast-paced environment.
• Knowledge of Project Management processes and terminology.
• Excellent organizational and time management skills.
• Excellent accuracy and attention to detail skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

Q² Solutions, IQVIA’s laboratory business, creates connected intelligence by combining our expertise, technology and analytics - this fuels unparalleled research & development solutions. We uphold a deep commitment to patients, sites, customers, and each other. https://www.q2labsolutions.com/careers 

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

• Responsible in campaign management and ensuring timely end-to-end campaign execution. From conceptualization to cost analysis, working out operational process, technical enhancements and digital implementation as well as getting clearance for necessary approvals.
• Initiating discussions with Product, Actuarial, Risk and Compliance on campaign offer, work out financial projections and getting campaign paper approval.
• Lead discussions and provide campaign requirements to Technology and Operations team, accountable towards successful campaign implementation for frontend and backend systems.
• Conceptualizing product campaigns for existing customers by working closely with Product Development team and keeping the team’s Objective Key Results in mind.
• Ideating customer promotions to drive business outcomes and creating a frictionless technical implementation for our distribution channels.
• Working closely with Marketing Specialist in the team to come up with campaign proposition for different existing customer segments. Communicate key marketing message to internal and external customers through various digital platforms.
• Presentation on campaign proposition effectively to internal stakeholders including conducting sharing sessions with our financial services consultants. Ability to answer queries and refine campaign process through suggestions received from stakeholders and distribution channels.
• Leverage on campaign data analytics to provide recommendations to optimise campaign performance including post campaign analysis.
• Perform other responsibilities periodically assigned by supervisor

Requirements:

• Degree holder in Business or relevant fields
• 3-5 years of Marketing or Product Management experience within the insurance industry is required.
• Applicants from Banking and Finance industry are also encouraged to apply.
• Strong communicator who is able to work with multiple cross functional teams 

#LI-SC1

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

• Delivering excellent service to ensure high levels of customer satisfaction.
• Able to commit retail long working hours.
• Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
• Responding to customer complaints and concerns in a professional manner.
• Ensuring store compliance with health and safety regulations.
• Developing and arranging promotional material and in-store displays
• Monitoring inventory levels and ordering new items.

. JOB DESCRIPTION

Job Title

Carpentry production manager

Occupation

Supervisor and General Foreman (Furniture and Related Products Manufacturing)

Job Description & Requirements

Roles & Responsibilities

Must have at least 5 years experience

Must follow instruction and hard working and cooperative

Liaising with clients, suppliers and other construction professionals

Reading blueprints and designs to work to specifications prepared by other construction professionals, architects and building code recommendations

Starting from cutting and paste to build and install the finished carpentry work at the project site.

Good knowledge with the materials.

Good understanding of the drawings.

Good time management and teamwork spirits.

Western Food Stall looking for a brand manager to manage the flagship outlet in ABC market, 6 Jalan Bukit Merah. Applicant needs to assist in hiring, training of staff to ensure smooth daily operation. Some knowledge of cooking would be an advantage. Manager is expected to know how to operate POS system and be confident in controlling and caller orders in a fast moving environment.

• Oversee the daily operations of the retail store, ensuring smooth and efficient functioning.
• Lead and manage a team of shop staff, providing guidance, training, and motivation to achieve performance targets.
• Develop and implement effective strategies to drive sales, increase customer footfall, and enhance customer satisfaction.
• Monitor and analyze sales performance, inventory levels, and expenses to optimize store profitability.
• Maintain high standards of visual merchandising, ensuring products are displayed attractively and in line with company guidelines.
• Foster a customer-centric culture within the store, ensuring exceptional customer service is provided at all times.
• Handle and resolve customer complaints and inquiries in a professional and timely manner.
• Implement loss prevention measures and ensure adherence to company policies and procedures.
• Monitor and maintain stock levels, coordinating with suppliers and the central warehouse for timely replenishment.
• Prepare and analyze sales reports, financial statements, and operational data to provide insights and recommendations for improvement.

Requirements:

• Proven experience in a similar role within the retail industry
• Strong leadership and team management skills, with the ability to motivate and inspire a diverse team.
• Excellent communication and interpersonal skills, with the ability to build relationships with customers, colleagues, and stakeholders.
• Demonstrated track record of achieving sales targets and driving business growth.
• Sound knowledge of retail operations, including inventory management, visual merchandising, and customer service.
• Familiarity with retail software systems and point-of-sale (POS) technology.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Able to multitask, and manage time effectively
• Able to work long hours and on weekends & public holiday

1. Billing and Accounts

2. Create/Handle Social media marketing

3. Fluent in English/Tamil (Mandatory)

4. Food safety course from SFA is mandatory

5. Knowledge in Microsoft word and Excel (Certification will be added advantage)

6. Nutrition certificate will be added advantage

7. Day to day Operations and management

8. Human resources management

9. Maintain inventory and stocks

10. Fixing the menu for the day and arrange the stocks accordingly in advance

11. Should be ready for extended hours

12. 12-14 hours Shift is required (6:30 AM to 9:30 AM, 11 AM to 2:30 PM, 5-10 PM)

13. Weekly off will be on Monday or Tuesday only

14. Maintain high standards of hygiene

15. Packaging and delivery

You… Yes we talking to YOU!

Stuck in a career rut and need to break-free? Well, we have just the thing for ya!

It don’t matter if you are a fresh grad or a seasoned content creator, we are after someone who brings unique ideas to the table. Did we just hear you scream “that’s me?!” well read on…

The deets:

A self-started with a keen eye for detail and a handsome portfolio might just do the trick. Shucks, don’t have an extensive portfolio, fret not – we are about quality and creativity so we may just put creative brain to a test if you don’t have the work to back up your awesome personality.

Does this magnificent personality of yours include the ability to think outside of the box? Ingenuity, imagination, inventiveness and above all, a stellar can-do attitude! You may just be one we are looking for!

Your work-life responsibilities will include creative ideation and overall strategy for some of the coolest brands locally and internationally. You will be the gate-keeper when it comes to content development and strategy for Soc-Med, strategic events & campaigns, so we need someone who is passionate about the big picture, while still being able to keep the nitty-gritty deets in play.

What we need from you:

• Ability to think outside the box and pull together creative proposals for almost ANY client
• Solution-centric with the great ability to balance wacky and creative ideas and executions. Just remember, we are all about finding the right balance and avoiding the great N-O when it comes to our clients!
• Knack for planning campaigns and an eye on the bigger picture based on a project’s objectives
• An eye for creative design that amazes – all the time! Don’t worry, you won’t be expected to design it yourself (we have designers for that) but you would need to be able to know what works and what doesn’t!
• Some years of experience (two, maybe three) is ideal but we promise not to hold it against you
• A flair for writing, speaking and thinking creatively. You must eat, sleep, walk the talk! Storytellers with the ability to tell the right tale in its best form!

You should have:

• Ability to use Microsoft Powerpoint / Keynote (Shout out to all Mac Users out there! Woot!)
• Basic Microsoft knowledge – Excel, Word, etc. C’mon, even our grandmass know how to use Microsoft!
• UX/UI and/or motion graphics experience would be a pretty sweet bonus, baby!

What ya waiting for? Drop us a note with your best mug shot, or better still, most creative application! Videos, soundbytes, email, go on we dare you dazzle us with your creativity. And who knows, we may just call you the Guardian of our Creative Galaxy…

Oh wait, did we forget to tell you about us?

We are a regional experiential marketing and strategic company: we conceptualize, visualize, and create mind-blowing brand experiences for some of the biggest brands in the world, beyond everything we’re told we can’t do. To us, experiential marketing & strategic events isn’t just your ordinary Friday night out, it’s the night to beat all others. The one you’ll be laughing about and retelling over a drink (or five) for a long time to come. To sum it up, if you think you have enough sass and spunk to take everyday situations and turn them into something extraordinary, we’re definitely 100% on board with it. Or else, a sick learning attitude goes a long way. We dare you to try us.

By submitting your resume, you hereby consent to share your personal data viz, name, email ID, phone number, address, academic qualifications, work experience with AMC Asia (SG) Pte Ltd and agree to the Privacy Policy of AMC Asia (SG) Pte Ltd at https://amcasia.com/job-seekers/

The Opportunity:

Adecco is partnering with a French giant retailer with a global presence across 36 markets worldwide, and we are seeking a talented individual to join their business as an Assistant Manager, Category Management! The successful candidate will be handling the skincare category for the Singapore market to drive category strategies and initiatives, while managing product and brand assortment, price point, floorplan, and inventory management.

• Full-time, permanent opportunity
• Basic salary + VB (% based on annual package) + attractive flexible benefits
• Work days/hours: Mondays - Fridays, 9am - 6pm, hybrid work model
• Location: Central region

The Job:

• Spearhead negotiations for trading terms and conduct comprehensive business reviews
• Formulate the annual brand plan, encompassing product launches, sales targets, and contract maintenance
• Take the lead in introducing new brands into the portfolio
• Oversee the sell-in process for new brands, ensuring alignment of sales forecast
• Collaborate with cross-functional teams for seamless omnichannel launch plans, execution and tracking of launch performance
• Strategize and secure prime animation slots for brands, while driving thematic animations, including product assortment, targeting, and stock ordering
• Set objectives and work with brand partners to negotiate in-store mechanics and promotions
• Monitor and analyze animation performance, assortment gaps, and opportunities based on sales ambitions and category strategies
• Collaborate with space planners and visual merchandising teams to optimize category zones, and propose new store floorplans for regional team's approval
• Coordinate with brand partners on fixtures, stocks, and merchandising for new store openings and renovations
• Partner with the supply chain team to achieve stockholding KPIs and ensure deliveries meet launch plans and campaigns
• Review stock on hand and propose action plans for high stockholding and discontinued SKUs

The Talent:

• Minimally 4 years of relevant experience in the retail industry coupled with a strong background in category management
• Ability to formulate strategies and analytically inclined with proficiency in handling extensive data, capable of conceptualizing and turning data into meaningful analyses
• Strong interpersonal skills to communicate effectively with various levels of stakeholders
• Meticulous and good time management skills to meet tight deadlines

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

Job Description: -

Counter (Primary Responsibility)

• Attend to walk-in customers, be it
• General Enquiries
• Repairs (First-Level Check)
• Products(s) Viewing & Introduction
• Showroom Sales
• Shell Escape Redemption
• Receiving inbound and making outbound calls
• Showroom maintenance (house-cleaning etc.)
• Administrative works (paper works etc.) related to counter and showroom
• Follow-up on customers’ & dealers’ repair sets
• Assist Call Centre when called upon
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled

Call Centre (Secondary Responsibility)

• Receiving inbound and making outbound calls
• Administrative works (paper works etc.)
• Assist to handle enquires from our Business WhatsApp
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled

Requirement: -

• A ‘ready to serve’ mentality and a ‘willingness to serve’ heart
• 5 days’ work week (require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home
• Preferably two years of working experience in similar field
• Able to communicate / written with English and Mandarin in order to assist Mandarin speaking clients on their queries and concerns
• Self-motivated, team player and able to work independently with minimum supervision

* The office will be relocated to Genting Road in April'24.

Role Purpose

To be responsible for the safe and efficient operation of designated Fleet of ships, reporting to the Fleet Director.

Role Accountabilities

· Be a visible driving force in promoting safety of crew members and all who may work on designated vessels, from stevedores to contractors, pilots to shipyard workers.

· Ensure that ships always meet statutory, class, flag state and environmental requirements as well as regional requirements where vessels may trade.

· For technical, operational and budgetary control of designated fleet of ships.

· Responsible for Fleet dry-docking.

· Monitor designated Fleet’s planned maintenance, inventory and purchase orders to ensure the Fleet ships are properly maintained and that sufficient spares are carried onboard to deal with planned maintenance and critical machinery breakdowns.

· Keeping the Fleet Director informed of Fleet performance and bringing this attention any areas if of concern within the Fleet.

· Carry out Fleet manager’s ship visits when appropriate, to monitor condition and performance providing advice to the ship manager when required.

· Working with and ensuring the FSSEM is kept fully informed of all shipboard defects and non-conformance matters relating to items of safety, critical equipment, security and pollution prevention.

· Liaising closely with SPSM on crew matters to ensure that appropriate officer and crew skills are deployed for the particular ships in the Fleet.

· Where necessary and in consultation with FSSEM, conduct internal audits of the ship’s safety system to ensure compliance.

· Participate in Safety Management System and Environmental review meetings.

· Dealing with non-conformities covering designated Fleet ships and, liaising with FSSEM to ensure corrective action is applied.

· Liaising with FSSEM and Ship Manager to investigate accident reports, machinery failures and any insurance claims; ensuring that corrective action is applied.

People Management

· Lead employees to meet the organisation's expectations for productivity, quality, and goal accomplishment.

· Provide oversight and direction to the employees in the team in accordance with the organisation's policies and procedures.

· Plan staffing levels and work with Human Resources to recruit, interview, select, hire, and employ the right people within budgetary guidelines.

· Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.

· Consciously create an engaging workplace culture that emphasizes the identified mission, vision, guiding principles, and values of the organisation.

· Lead employees using a performance management and development process including goal setting, feedback, and performance development planning.

· Empower employees to take responsibility for their jobs and goals. Delegate responsibility, drive accountability and provide regular feedback for continuous improvement.

· Manage and maintain effective employee work schedules including assignments, job rotation, training, vacations and paid time off, cover for absenteeism, and overtime scheduling.

· Maintain two-way transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM, and regular interpersonal communication.

· Deliver key people related activities in conjunction with HR that will lead to the enhanced engagement and retention of team members.

Crisis Management

· Make every effort to be aware of and understand your role in the event of a crisis.

· Make every effort to attend any relevant training, simulations and or meetings relating to Crisis Management

· Perform your role as best as possible in a calm and collaborative manner in line with the relevant policy and procedures in the event of a Crisis

· Provide input and feedback towards the ongoing improvement of the Crisis Management framework and procedure.

Safety

· Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).

· Challenging and stopping unsafe acts and behaviours or unsafe conditions.

· Comply with the Global Safety Standards, Polices and Operating Procedures.

Key Qualifications & Skills

Qualifications

· Certificate of Competency Class 1 with 10 years’ experience in relevant field

By submitting your CV, you are deemed to have agreed and consent to the collection, use and/or disclosure of your personal data to the Company for the purposes of recruitment and employment only in accordance with the Company's Recruitment Data Privacy Policy on our website.

Swire Shipping is committed to ensuring equal equitable access and participation for persons who experience disability. SSL is committed to treating persons with disability in a way that allows them to maintain their dignity and independence. Reasonable adjustments can be made upon request based on understanding of those accommodations.

Across Swire Shipping, we seek to create a supportive and inclusive environment that embraces individuality and recognise the benefits that these differences make. We do this by ensuring that all individuals are treated with respect and understanding and actively promote Equal Employment Opportunity (EEO) and do not tolerate discrimination, harassment, bullying, retaliation or intimidation of any kind. We are committed to driving the strategy, policies and accountability to build and sustain a diverse global workforce, through equitable processes and systems where everyone can contribute their very best.

Job Description

- Developing, executing, and ensuring company SOPs are followed throughout assigned sites to achieve and maintain the highest possible level of operation excellence.

- Building open and trusting relationship with clients to achieve long term partnership and contractual renewal by Monitoring the day-to-day cleaning operations & ensuring the services delivered as per agreed contractual terms.

- Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job sites and surpass the client’s expectations

- Oversee effective OJT training on equipment and skills surrounding latest implementations (robotics and health policies) to maintain high standards of works

- Managing overall staff motivation, discipline, development, and performance according to the organisational, human resource and government manpower policies

- Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness

- Planning of manpower deployment at various sites to meet the contractual requirement of clients

- Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface

- Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review

- Ensuring that all related Workplace Safety & Health requirements are met

- Preparing of Operations Monthly Report and submitting to Boss.

- Maintain visibility of service performance achieved for defined customers and ensure appropriate operational resources are applied to performance analysis, reporting and improvement.

- Doing Appraisals for the staff working under and suggesting recruitments/ promotions

- Oversee effective OJT training on equipment and skills surrounding latest implementations.

Minimum Requirements / Skills:

- 3-5 years of experience in related field

- Oral and written communication skills

- Proven leadership, communication, negotiation, presentation, and organizational skills.

- Excellent knowledge in using office software and management tools

- Strong English communication skills

- Problem solving skills.

- Leadership and motivational skills to rally people towards goals achievement

- Able to work well with the organisation and able to interact with all levels

- Effective communication and interpersonal skills, bilingual in both English and a second language

- Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy-in

Education:

Bachelor’s degree in related field from a reputable University

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Role Overview:

• Monitor the payments engine and collaborate with internal and external stakeholders to address payment-related issues in a systematic and timely manner.
• Assist in building and maintaining a central updated documentation repository of all payment processes and best practices.
• Perform user acceptance testing, etc to ensure the successful system deployment and/or payment partner onboarding.
• Involve in project related initiatives pertaining to Payment Operations and partner onboarding related initiatives to drive innovation and constantly improve the user experience.
• Drive improvements to our product and work processes to become more efficient.
• Own and maintain data dashboards that provide insights and metrics for the team.
• Collaborate with other data analysts and cross-functional teams to ensure data quality, consistency, and accuracy.
• Identify and implement opportunities for data-driven improvements and innovations.

Job Requirements:

• Minimum 2-3 years of operations experience, ideally at a startup company, payment processor, financial institution/bank or fintech payments/ high-growth tech company.
• Ability to prioritize critical work and manage expectations, deal with interruptions, and meet deadlines in a fast paced and growth orientated environment.
• Familiar with card payment processing, previous experience working on direct integrations with card acquiring is preferred.
• Ability to understand how the business operates and the upstream and downstream activities that impact.
• Passion for utilising data to drive informed decision-making and improve processes.
• Experience with data visualization tools such as Tableau, Power BI, or similar platforms to create effective data visualizations is helpful but not necessary.
• Bachelor's Degree or higher in a quantitative discipline such as Math/Statistics/Computer or any equivalent industry experience.
• Strong work ethic, good judgment, initiative and attention to detail.
• Strong research, critical thinking, problem-solving skills and analytical skills.
• Oral & written language proficiency in both English and Chinese
• Able to work and contribute independently

Customer Service Officer (Funeral Industry)

(Contract role, yearly renew)

• Working Day: 5-6-5-6 work weeks (follow roster)
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $2,500 - $3,000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Location: City Square Mall

Working Days: 5 days per week (Total 50 hours, rest days will be on a weekday)

Working hours : 5 days // 10.30 – 21.30 hrs (1 hr break)

2 meals provided

Salary : $2600 - $3500 and onwards depends on experience

Responsibilities:

1. Staff recruitment, training and supervising • Applies to both full-time and part-time staff • Organise regular appraisals with staff and provide recommendations to Management for confirmation/promotion • Plan and oversee staff duty roster • Handle staffing issues and issues between staff members • Manage staff behaviour, etiquette and grooming at the workplace
2. Managing budgets • Provide monthly expenditure estimates and making sure budgets are well kept to
3. Compliance matters • Ensure that restaurant adheres to licensing, hygiene and health and safety legislation/guidelines
4. Promoting and marketing the business • Gather on-ground sentiments and suggest workable promotions and marketing tactics to increase sales • Upselling of products • Secure and run events for the outlets, and provide the highest of service standards to clients
5. Managing stock • Order supplies according to given budget • Manage stock levels and ensure inventory is always kept up to date • Maintain good relationships with all suppliers
6. Handling customers • Entertain both enquiries and complaints on a quick turnaround time • Make sure all staff are well trained in taking reservations, greeting customers, giving customers advice on restaurant matters, basic problem solving and service recovery • Ensure high standard of service quality is adhered to
7. Basic finance/admin/HR tasks
8. Keep all statistical and financial records of the business in order
9. Set up SOPs and ensure all staff adhere
10. Oversee paperwork and ensure accuracy during submissions of items
11. Roaster planning and Manpower planning
12. Managing Sales • Ensure that outlet archive minimum monthly sales targets • Assess and improve profitability of the business • Constantly make improvements to the day-to-day running of the business and assist in developing the brand(s)
13. Management role • Work hand in hand with Management to achieve maximum profitability and positive brand image for the business • Weekly operations report and update on challenges and relevant solutions
14. Adhoc tasks as assigned by management

Responsibilities

• Responsible for month end closing process and prepare analysis reports.
• Prepare daily bank reconciliation and cash flow projections
• Prepare quarterly regulatory reports for MAS
• Prepare annual financial statements
• Monitor daily cashflow operations, handle payment and any treasury activities,manage client money segregation
• Ensure compliance with accounting policies, procedures and internal controls
• Assist in developing and implementing financial & treasury policies and proceduresto improve efficiency and accuracy
• Work closely with the Operations department to ensure smooth workflow
• Liaising with auditor for annual auditing
• Liaising with tax agent for filling of GST, corporate tax etc
• Handle documentation for banking matters
• Undertake any other ad-hoc duties as assigned

Requirement

• Degree in a accounting, finance; professional accounting qualification is an advantage
• 3+ years experiences including accounting experience in capital markets, investment banks or audit firms with exposures in financial industry and reporting to MAS.
• Independent, cooperative and good communication
• Some experience in corporate treasury is an advantage

About the client:

Our client is a reputed organization

Responsibilities:

• Overall accountable and responsible for delivery of testing services for Core Banking, Digital banking Application projects
• Works with vendors, stakeholders both Singapore to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.
• Implemented and managed a comprehensive project plan and governance process, ensuring the seamless progression of project timelines and delivering a high-quality end system.
• Responsible for Test Strategy preparation, Test plan review, Test closure activity and walkthrough for all the deliverable and signoff.
• Involved in the Traditional VisionPLUS Migration testing on the portfolio migration from Legacy system to Vision, VisionPLUS version update migration.

Requirements:

• Bachelor's degree in Computer Science / Information Technology / any related field
• 10+ years of experience in Test Delivery with large organizations and 5+ years as senior test management role
• Strong experience in Cards and Payments domain
• Experience in Azure Cloud Migration:
• Hands on experience in Test automation using Selenium Web driver (Java).
• Experience in Cards Application: VisionPLUS and Powercard

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte LtdEA License No. 01C4394 EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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To execute and manage our BIM Placement Services. The candidate must be willing to work in a challenging, fast-paced environment with an out-of-the-box approach, proactive, result-oriented and able to meet various deadlines and reporting requirements. The ideal candidate should have the ability to coordinate smartly with the clients for the placement.

The candidate should be familiar with Singapore AEC (Architecture, Engineering & Construction) industry especially BIM/digital technology for contractors, consultants, and building owners in Singapore.

Responsibilities

• Manage the complete process of hiring candidates by contacting employers, receiving vacancies information, offering shortlisted candidates, managing the interviews, managing the issuance of appointment letters, and following up with employed candidates for monitoring requirements and other feedbacks.
• Ensure continued employment status of placements for a specific period.
• Keep close contact with important clients and keep on increasing personal contact with effective clients.
• Supervise Placement staff and deploy them to their respective sites.
• Understand the database of the candidates and clients.
• Manage the BIM Staffs and monitor their achievements for any future increment.

Requirements

• Good knowledge in the AEC industry, especially BIM/digital technology for contractors, consultants, and building owners in Singapore.
• Diploma/Degree Holder with min 7 years of BIM Placement in the AEC industry.
• Take the initiative to understand the in-depth knowledge of our BIM products as well as other products in the market while liaising with the client.
• Proficiency knowledge in Microsoft Office and Excel.
• Highly sales-driven and confident self-motivated.
• Proactive and able to work independently.
• Practice integrity and high dedication.
• Excellent interpersonal, communication, and presentation skills.

Job Description

• To assist in contract administration which include cash flow/ budgetary forecasts, cost estimates, cost data analysis, tender evaluation, processing of payments, claims, variation orders and preparation of reports and approval papers
• To ensure that contracts are administered in accordance with executed contract documents

Responsibilities:

• Coordinate with internal operation, M&E and Design team for interfacing works affecting architectural items
• Attending meeting with client, consultants or sub-con to discuss all architectural related issues.

Requirements:

1.Master degree in engineering specialization in electrical and electronics engineering.

· Have experience in engineering life cycle of Power Projects and have gone through all phases of project starting from FEED stage to conceptual and basic design to detailed engineering, procurement, tendering, construction to commissioning.

· Programing skills PLC, SCADA

· At least 10 years’ experience in local project