A world empowered by autonomy. We build robotic vehicles to improve logistics safety, forge a greener Earth, and enhance human lives.

We are a closely-knit team aspiring to change the world through disruptive technology. We are innovators. We are tinkerers. We are problem-solvers. And we have a fair amount of magic dust up our sleeves. We have a plan for fleet-level deployment of autonomous vehicles, and we are looking for the best-of-the-best to join us in making this a reality.

About Venti Technologies

Based in the U.S. and Asia, Venti Technologies is the leader in safe-speed autonomous logistics systems, developing the future of goods transportation. Using rigorous mathematics, deep learning, and theoretically-grounded algorithms, Venti has a proprietary collection of autonomy technologies including a suite of powerful logistics algorithms. Venti’s proven value proposition of saving costs, increasing vehicle utilization, and improving safety is recognized by customers and driving growth. Launched in 2018, Venti brings together an unsurpassed team internationally. The company has autonomous systems deployed in Asia for industrial and logistics sites and a growing pipeline. Venti has offices in Cambridge (Massachusetts, USA), Suzhou (China), and Singapore – our Asian headquarters.

As the Commercial Director, you will responsible for spearheading our sales efforts and grow early adoption of the products as we build to be the market leader in the region. Leveraging your existing connections and leads, you will actively seek out new business opportunities and establish strong relationships with key stakeholders in industries such as logistics, ports, airports, and other relevant sectors. Your expertise in solution selling and understanding of the unique challenges and opportunities within the supply chain management domain will be crucial in driving revenue growth and positioning Venti’s autonomous vehicle technology as the go-to solution in the market.

Role responsibilities

• Act as the primary point of contact for potential clients in the supply chain management space, including logistics providers, ports, airports, and other relevant entities.
• Identify and proactively pursue new business opportunities, leveraging your existing network and conducting market research to expand our customer base.
• Build and nurture strong relationships with key decision-makers and influencers, understanding their pain points and providing tailored solutions that demonstrate the value of our autonomous vehicle technology.
• Collaborate closely with internal teams, including engineering, operations, and marketing, to develop customized proposals and address customer requirements.
• Drive the entire sales cycle, from prospecting and qualifying leads to negotiating contracts and closing deals.
• Meet and exceed sales targets, regularly reporting on sales activities, pipeline, and revenue projections to the leadership team.
• Stay up-to-date with industry trends, competitor activities, and emerging market opportunities to identify strategies for gaining a competitive edge.

Required experience

• Proven experience (15 years+) in a senior leadership role driving revenue growth in a hybrid/enterprise software and hardware business
• Deep understanding of sales processes, pipeline management, and closing large-scale customers partnerships with $5 million+ annual revenues
• Understanding of complex and challenging clients with the ability to engage at the C suite level and establish buy-in at all levels .
• Track record of leading the establishment and maintenance of partners and customers, and the building of revenues in new-economy technology-based products and services
• Deep high-level contacts within the logistics or an affiliated industry
• Knowledge of corporate partnership legal agreements, large negotiations, finding win-win operating structures, and working in long term partnerships with other companies
• A reputation for honest, fair and financially sophisticated relationships with partners.
• Personal integrity, commitment to people -- demonstrated relationship builder, passion for 360o excellence, strong analytical capabilities
• Entrepreneurial mindset with a passion for disruptive technologies and innovative business models
• Deep familiarity with a high-tech R&D-heavy organization will be a big plus.
• Ability to speak fluently one or more Asian languages is very desirable

We also offer world-class benefits, fantastic culture, flexible working arrangements, and a great international working environment. Come and join us!

Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

An exciting opportunity for a Secondary Art Teacher has opened in AIS. If you are someone who is driven in making a positive difference and with passion for growth and development, this role is meant for you!

Position Requirements:

• IBDP/IGCSE and/or HSC experience preferred, but not essential
• Experience in an International School environment would be a distinct advantage
• Excellent communication skills, multi-tasking and time management
• Ability to work as a part of a team and an interest in participating in the wider school community

Qualifications:

• A minimum four year recognised teaching qualification including a Bachelor’s Degree and Postgraduate Teaching Diploma/University Qualification or a Bachelor of Education
• A minimum of 3 years Full Time teaching experience in a recognised educational institution ideal, however graduates may be considered

Note: this salary range is for Step 8 to 15

Further information about this position is available in the job description found in the AIS website at https://www.ais.com.sg/work-for-us-positions-vacant/

Applicants are required to read the job description for the role prior to applying and submit a cover letter, curriculum vitae and a duly completed copy of the School's Job Application Form (downloadable from the school's website) to the email address: [email protected]. Kindly ensure that the position title is clearly specified in the job application form.

Only applications submitted using the school's job application form will be considered.

ABOUT THE COMPANY

Global Centre for Maritime Decarbonisation (GCMD)

The Global Centre for Maritime Decarbonisation (GCMD) was established as a non-profit organisation on 1 August 2021 with a mission to support the decarbonisation of the maritime industry by shaping standards, deploying solutions, financing projects, and fostering collaboration across sectors.

Founded by six industry partners namely BHP, BW Group, Eastern Pacific Shipping, Foundation Det Norske Veritas, Ocean Network Express and Seatrium (formerly Sembcorp Marine), GCMD also receives funding from the Maritime and Port Authority of Singapore (MPA) for qualifying research and development programmes and projects. To-date, over 100 centre- and project-level partners have joined GCMD – contributing funds, expertise, and in-kind support to accelerate the deployment of scalable low-carbon technologies and lowering adoption barriers.

GCMD is strategically located in Singapore, the world’s largest bunkering hub and second largest container port.

RESPONSIBILITIES

The Director of Partnerships is responsible for developing and executing partnership strategies to advance the mission of GCMD, foster collaboration, and enhance GCMD’s position within the industry. He/She will play a crucial role in identifying and cultivating strategic alliances with key stakeholders, including industry players, government agencies, and technology partners. The position reports to the Chief Executive Officer and interfaces closely with the Research & Projects and Comms team.

Partnership strategy development

• Develop a comprehensive understanding of industry trends, key players, and emerging technologies.
• Formulate and execute a strategic partnership roadmap aligned with organisational goals
• Identify and evaluate potential partnership opportunities to support the decarbonisation mission of GCMD

Relationship management

• Build and maintain strong relationships with existing and potential partners across the ecosystem, including shipowners, shipbuilders, charterers, technology providers, financial institutions, and government agencies
• Serve as the primary point of contact for key partners, ensuring a high level of satisfaction and collaboration
• Work closely with internal teams to align partnership activities with overall mission objectives
• Coordinate and maintain partnership database.
• Develop plans and processes to track, manage and engage partners. Initiate discussions with leadership team in a timely manner on partnership renewals.

Negotiation and contracting

• Lead negotiations for partnership agreements, ensuring favourable terms and mutually beneficial outcomes
• Draft, review, and finalise partnership contracts and agreements in consultation with the Corporate Services team
• Prepare information and papers to seek board approval for new partnerships

Market analysis and research

• Conduct market research to identify potential areas for collaboration and partnership
• Stay informed about industry developments, competitive landscapes, and regulatory changes that may impact partnerships

QUALIFICATIONS, SKILLS, EXPERIENCE

• Minimum bachelor’s degree in Maritime, Business, Marketing, or related field
• Proven experience in developing and managing partnerships in the maritime sector
• In-depth knowledge of the maritime industry, including key players, trends, and regulatory landscape.
• Strong negotiation, communication, and interpersonal skills
• Demonstrated ability to think strategically and execute tactically
• Track record of successfully driving business growth through strategic partnerships
• Passionate about sustainability and maritime decarbonisation
• Team player, highly motivated, ability to work independently and confidently under pressure
• Travel is required

The purpose of the Director of Middle School, European Section is to provide leadership through a clearly articulated vision for continuous improvement of teaching and learning. They are responsible for managing the day-to-day operations of the European Section Middle School and achieving and maintaining high-quality education and standards of learning for all students is the central goal. The Director of Middle School, European Section safeguards community involvement, engagement and well-being of students, parents, and teachers.

Strategic development and vision

· Contribute to and implement the strategic development of the school in accordance with GESS’ accrediting bodies and decisions made by SLT and SMT.

· Ensure all aspects of school performance are monitored and evaluated in a robust, cyclical manner.

· Develop and implement school policies and procedures.

· Contribute to innovation and change to improve teaching and learning practices across the school.

Student pastoral care and well-being

· Ensure that agreed standards of behaviour, such as the Code of Conduct, are communicated and implemented.

· Always ensure the maintenance of good order and discipline during the school day and whenever students are engaged in authorized school activities, whether on the school premises or elsewhere.

· Directly lead consequences or other outcomes for tier 3 behavioural issues.

· Ensure tier 1 and 2 behavioural issues are effectively management by staff.

· Support and lead initiatives that prevent poor behaviour and support student well-being.

· Build structures, systems and develop learning environments to ensure students are supported throughout their educational journey.

Curriculum and pedagogy

General

· Communicate and implement a clear vision for high-quality educational standards in accordance with school policies and procedures.

· Plan, lead, and document purposeful and efficient faculty meetings.

· Ensure subject and grade level team meetings occur regularly and are run effectively.

· Support the development of excellent academics, athletics, arts, and activities (clubs, CCAs, community service, trips, etc.) for students at GESS.

· Ensure excellent curriculum and pedagogical practices are implemented in every classroom.

Pedagogy

· In consensus with PLT, plan effective professional learning opportunities for every staff member to improve their teaching practice.

· In consensus with PLT, plan and implement key pedagogy developments (e.g., differentiation, learning objectives, formative assessment) to ensure the improvement and standardisation of effective, research based, teaching and learning practices.

· Implement a multi-tier support structure, to differentiate planning and instruction for the range of student abilities (support and extension).

Curriculum

· Ensure curriculum is developed and followed by teachers through the phases of planning, teaching, and assessment.

· Ensure appropriate student assessment and relevant data is tracked, recorded, analysed, communicated, and acted upon to enhance student learning.

Operational

General

· Ensure the effective day to day operations.

· Ensure all teachers are fulfilling their roles and responsibilities effectively.

· Deploy and manage all teaching staff and allocate duties according to their conditions of employment.

· Work closely with the Director of Marketing & Admissions to review and assess applications within agreed timeframes and in line with the admissions policy.

Staff

· Manage the appraisal, recruitment, and retention of staff in accordance with school policy.

· Ensure that teachers receive the information they need to carry out their professional duties effectively.

· Support leadership of the school to build capacity, recognize existing talents and encourage delegation.

· Ensure all Junior Level and Middle Level leadership positions are fulfilling their roles and responsibilities effectively.

· Challenge underperformance at all levels and put in place effective procedures to deal with underperforming staff in accordance with the school’s appraisal system.

Budget

· Submit any request as per GESS process and policy and according to academic operational budgets.

· With the Vice Principal and the Director of HR ensure staffing plans and recruitment remains on budget.

· With the Vice Principal ensure Professional Development plans are implemented and remain on budget.

Communication

· Ensure effective and timely communication with all members of the GESS community in accordance with policies, procedures and the Principal’s expectations.

Additional responsibilities

· All other responsibilities and tasks as deemed appropriate by SLT and the Line Manager.

Job Description

• Build, plan and implement the overall digital marketing strategy
• Manage the strategy
• Stay up to date with the latest technology and best practices
• Manage all digital marketing channels
• Measure ROI and KPIs
• Prepare and manage a digital marketing budget
• Oversee all the company's social media accounts
• Manage and improve online content, considering SEO and Google Analytics
• Build an inbound marketing plan
• Forecast sales performance trends
• Motivate the digital marketing team to achieve goals
• Monitor competition and provide suggestions for improvement

Requirements

• At least 2 years of experience as a Digital Marketing Executive
• At least 2 years of experience in developing and implementing digital marketing strategies
• Good knowledge of all different digital marketing channels
• Good knowledge and experience with online marketing tools and best practices
• At least 2 years of hands-on experience with SEO/SEM, Google Analytics and CRM software
• Familiarity with web design is a plus
• Sense of ownership and pride in your performance and its impact on a company’s success
• Critical thinker and problem-solving skills
• Good Team player
• Good time-management skills
• Great interpersonal and communication skills
• Competency in Microsoft applications including Word, Excel and Outlook

If you are interested to apply, email your updated resume in PDF file.

Key Objectives:

• Customer Acquisition and Sales:Identify target customers, industries, and set sales targets
  Develop 3-year business and sales growth plan with KPIs
  Conduct analysis of qualified customer targets
  Manage end-to-end sales cycle and contract negotiations
  
• Company Development:Achieve customer, revenue, and profitability goals
  Build high-performing local delivery team
  Set up in-country operations and infrastructure
  
• Customer Success and Retention:Consult and support customers to drive product adoption and ROI
  Identify and develop expansion and cross-sell opportunities
  Collaborate with headquarters across sales, pre-sales, R&D to speed sales cycle
  

Key Requirements

• Entrepreneurial mindset, able to build and inspire teams
• Passion for developing long-term customer partnerships
• 3-5 years experience in contact center/digital/ CX technologies
• Understanding of omnichannel, AI, knowledge management principles a plus
• Proven success generating new business
• Analytical and strategic business development skills
• Organized, tenacious approach to sales, networking leadership
• Experience in 1-2 key industries (Government, Telecoms, Banking, Retail, FMCG)
• Existing customer network a strong advantage
• Excellent written and verbal comm skills
• Fluent English required, SEA language ability preferred

Full Time Position only & No quota available.

Responsibilities

• Develop and implement a creative and comprehensive art curriculum that aligns with students' age and skill level.
• Demonstrate proficiency in various art techniques, mediums, and styles, and effectively teach students how to use them to express their ideas and emotions.
• Provide guidance and support to students in developing their artistic skills, including drawing, painting, sculpting, and other art forms.
• Create a positive and inspiring classroom environment that encourages experimentation, self-expression, and collaboration among students.
• Evaluate and provide constructive feedback on students' artwork, helping them identify areas of improvement and celebrating their achievements.
• Ensure a safe and orderly art classroom environment, following appropriate safety guidelines and procedures for handling art materials and equipment.

Requirements

• At least 2 year(s) experience teaching art to students of various age groups and skill levels.
• Passion for art education and a commitment to fostering creativity and artistic growth in students.
• Enthusiastic individual that has initiative, high adaptability
• Strong communication and interpersonal skills, with the ability to connect with students, parents, and colleagues effectively.
• Maintain tidiness and cleanliness of studio.
• Knowledge of safety protocols and procedures for handling art materials and equipment.
• Able to converse in English and/or Mandarin (as will need to liaise with student and/or parents who speaks in mandarin)

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

Short Description

The Systems Librarian is a member of the Library’s professional team, reporting to the Library Director. The position actively participates in the planning, development and management of the Library’s information systems and applications, to support students and faculty in their research, teaching and learning activities. The Librarian contributes substantively to a variety of Library and University initiatives and projects, through committees, working groups and project teams.

Job Description

• Lead, plan and develop library IT strategies and initiatives to provide reliable and efficient information access and the best possible user experience.
• Manage, support and enhance the Library’s discovery service Primo VE, library services platform Alma, and content and access management services, and their integration/ interoperability and data interchange with campus and vendor systems, to improve processes and interfaces.
• Identify and evaluate emerging trends, developments, practices and technologies in information technology and academic libraries, digital libraries, resource discovery, library assessment and data management, and make recommendations for adoption, as appropriate, for a digital-first library.
• Oversee the design and development of user/web interfaces, including library website and Springshare applications.
• Work with staff, Campus IT Services, partners and vendors on hardware, software and data issues as well as on projects and activities involving the Library’s systems and services.
• Coordinate the design, reporting and evaluation of data gathered from library systems, web analytics and other sources to support assessment and evidence-based decision making and service provision. Monitor and the performance of systems and discovery services.
• Establish policies, standards, practices, procedures and workflows for library IT, discovery and account-related services, and ensure operational efficiency and compliance with University policies.
• Contribute to the strategic direction of the Library and Lead and/or participate in library-wide initiatives and systems and technology related projects.
• Engage in continuous professional development, and serve the Library and University through representation on internal and external committees, where required.
• Provide research assistance, instruction and other library services and operations as required. May work some evenings and weekends.
• Supervise and develop the Applications Specialist in alignment with job expectations, professional role and the University mission.

Job Requirements

• 3 to 5 years of experience with library management systems, federated search services, digital asset management systems, electronic resource management systems, proxy servers, web portals/websites, and mobile applications as well as the provision of library services including reference, instructional and outreach services support and instruction, preferably in an academic library.
• Experience with Ex Libris Alma and Primo VE, web technologies and proficient in a variety of applications, tools, and web technologies including HTML, CSS, AngularJS, XML/XSLT, AWK, SED.
• Familiarity with web publishing tools such as LibGuides and WordPress.
• Knowledge of metadata standards and protocols represented in library information systems, including MARC, MARCXML, OAI-PMH, OpenURL, Bibframe, Dublin Core.
• Highly motivated self-starter with excellent analytical, organisational and problem-solving skills.
• Highly service-oriented and user-centric with excellent interpersonal and communication skills.
• Excellent project management skills with demonstrated ability to manage multiple projects successfully.
• Ability to effectively supervise, mentor and train staff.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangements (Subject to Job Role)
• Medical Benefits
• Flex Benefits (Dental, WFH Equipment, Gym Memberships, etc.)
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

• Position : Digital Marketing Executive
• Location :Central - Office in Henderson Rd
• Working hours : Monday - Friday (9.00-6.00pm)
• Salary(commensurate on experience) : Up to $3700 + VB + 14 days AL
• Duration : Perm
• Industry : Optical/ Eye care services

Main Responsibilities:

• Assist in the planning and executing of 360 marketing campaigns; both online and offline
• Monitor and review effectiveness of promotions and campaigns in relation to KPI
• Managing of social media channels, website, CRM program and e-commerce platforms
• Plan and implement strategies to optimize new customer acquisition, conversion, frequency, and loyalty both online and offline
• Coordinate with internal departments and third parties on the development and deployment of CRM program
• Responsible for overall in-store merchandising, including marketing and visual merchandising collaterals Providing support to Marketing Team
• Provide general administrative support & other ad-hoc duties as assigned

Requirements:

• Degree holder in Marketing, Digital Marketing or related disciplines
• Minimum 2-3 working experience in Marketing
• Excellent command of English (written & spoken)
• Proficient - Adobe CC software; especially InDesign, Illustrator, Photoshop, Premier Pro / Phone Editing Software, Photography
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business

Email to [email protected]

**We DO NOT charge our candidates any referral fee nor bind them with any contract.**

Joie Chang

Associate Consulting Director(APAC)

Reg no.: R2090601 | EA No: 13C6684

As a Digital Sales Development Manager, you will work with and develop a team focused on sourcing and nurturing demand to grow SAP’s Cloud ERP & SuccessFactors footprint, working with SAP & Partners resources, as well as Customers.

The Sales Development Manager manages a team of Sales Development resources whose mission is to extend SAP's market coverage by generating new pipeline for SAP SuccessFactors.

The Sales Development Manager management goals are:
1. To produce high quality pipeline with a high conversion rate to bookings for the target business segment.
2. To develop SDE talent into the future Account Executives
3. To operate with excellence, taking data-driven business decisions to optimize Demand Generation tactics, and running an operating model with rock solid business process execution.

As a people manager, you are responsible for supporting the success of not only your direct reports, but the success of all employees within the larger team you are a part by helping to identify development opportunities and supporting team members to achieve their goals. You are expected to know about the members of your extended team and share insights with your peer managers. Look for opportunities to coach and recognize employees directly and provide just-in-time feedback so that employees can reflect on your input immediately. Support and manage any low performers of your team to bring them back in to a successful track against their KPIs.

The Digital Sales Development Manager will be responsible for coordinating, orchestrating and executing the DG plan of the targeted accounts. As a people manager you are responsible for supporting the success not only of your direct reports, but of all employees within the larger team, by helping identify development opportunities and supporting team members achieve their goals.

Your responsibilities include:

Overall Management

1. Sales Strategy:
• Communicate SAP's overall Sales & Marketing Strategy to all stakeholders internally and externally
• Identify key areas (regional, industry segment, solution segment, etc.) of the Inside Sales route-to-market which enables SAP's growth within assigned segment and territory.
• Prioritize these areas according to market potential and develops feasible implementation plans in accordance with regional and local business requirements and ensures an ongoing review process in order to be able to timely react on competitive challenges and market dynamics
• Ensure implementation of processes for Lead Generation, Demand Generation and Deal Execution in conjunction with Field Sales, Marketing, Digital Hub Leaders, Sales Innovation and Optimization team, Sales Operations, Channel, Solutions and other key stakeholders as required

2. Sales Management:
• Responsible for coverage and execution of entire territory incl. quota, top deal status review, forecast on revenue and net new names by customer segment, routes to market (direct vs. indirect), education and consulting where assigned and other dimensions as assigned
• Promote an effective approach to improve the Inside Sales route-to-market in assigned territory taking the regional / local market dynamics into account
• Oversee and is accountable for the recruitment, development and management of the Sales Development Executives (SDE) and assigning appropriate territory & focus areas where needed.
Oversees the fulfilment of key sales KPIs (quota, budget, channel mix, mix of target and territory account business) on a regional / MU level
• Accountable for managing the SDEs pipeline to ensure attainment of Inside Sales business unit targets and performance goals
• Manage and drive sales execution according to business targets in order to significantly contribute to SAP ambitious growth and acquisition of new customers in the area assigned
• Review status of top deals and accounts, and opportunities plans for key deals requiring senior management support
• Promotes appropriate involvement of partners in sales cycles for target and territory accounts in order to drive aspired indirect revenue target and achieve target profitability within assigned territory(ies)
• Coordinates the SDEs sales activities with broader sales, marketing and solution initiatives to ensure this is part of an integrated sales approach
• Monitors execution of activities, identifies risks and defines / implements activities to prevent critical situations

3. Pipeline and Demand Management:
• Ensure healthy pipeline is in place for assigned area of responsibility: designs Demand Generation activities jointly the regional SAP leadership, as well as their peer Demand Management leaders (Marketing, Go-To-Market, Partner and Eco-system)
• Regularly review the pipeline, consolidates and communicates pipeline progression and revenue forecast to Channel Head and/or MU leader and other key stakeholders as required

4. Territory / Account Planning:
• Ensure sales territories are defined and accounts are allocated, reviews performance on a regular base and requests adjustments necessary
• Allocate appropriate resources and targets in the light of territory potential, coverage needs and channel capacity & capability; reviews resource allocation on a regular basis and adjusts accordingly
• Conduct regular business review meetings or forecast calls

Campaign Execution & Lead Management:
1. Relationship Management
• Plan, build and maintain strong business relationships with key strategic customers, partners and executives on a regional and local level to help drive target business segment Sales strategic priorities
• Ensure successful roll out of programs and offerings in key markets in close cooperation with SAP's internal units, via partners and/or leveraging marketing events.
• Monitors success of target business segment Sales programs and offerings, evaluates results based on common targets and initiates enhancement of activities in order to drive SAP's growth targets.

2. Deal Support / Escalation Management
• Supports target business segment Sales team in top deals / complex sales opportunities whenever high degrees of seniority, industry knowledge and knowledge of the overall strategy are required.
• Handles issues within the organization that require management attention.
• Ensures timely roll-in of customers' requirements regarding necessary advancements of Solutions, Processes, Systems and Tools

3. Leadership / People Development
• Drives the execution of ongoing training and coaching programs to ensure high level of expertise and effectiveness, high employee satisfaction and increased sales readiness for all individuals in assigned territory.
• Drives business and operational change within the team to drive highest levels of employee satisfaction.
• Initiates recruiting and drives evaluation process of new team members in the light of coverage needs.
• Manages and motivates the team to meet goals and to introduce innovative strategies for successful coverage.
• Manages productivity of all team members.

Experience

• 10 years of experience in Demand Generation or Inside Sales environment.
• Preferably Digital (Remote) Experience, specifically in high volume of customer facing experience, phone-centric work.
• High volume activity working environments, involving phone and a CRM/ Contact Management System.

• Fluency in English required.

• Fluency in any other regional language preferred.
• Master or equivalent business experience.

There will be a 1 month completion bonus on fulfilment of the contract term.

This contract position which will be renewable, depending on business needs and/or employee performance.

Location : Mapletree Business City

KEY TASKS:

1.Enhance corporate branding of the company through conceptualization and development of engaging content for social media platforms with a focus on LinkedIn and Facebook.

2.Collaborate with communications and marketing teams to deliver high quality visual texts and imagery that can fulfil the objectives of various communication campaigns, not limited to infographics,motion video content and other digital media materials.

3.Create original and innovative visual stories from script, to story board to screen.

4.Photographer and videographer for corporate events and other communication initiatives.

5.Creating powerpoint designs based on corporate branding guidelines for the company.

Requirements

• Minimum Diploma in Visual Communication, majoring in Graphic Design or equivalent
• Adept at multi-media storytelling via areas such as creative copywriting, scriptwriting,videography, motion graphics / FX, graphic design, illustration.
• Proficient in videography and video editing software such as Premiere Pro, AfterEffects, Photoshop, Animate and Audition.
• Demonstrate an ability to do video/audio post production independently.
• Creative, meticulous and a great eye for aesthetics
• Must provide portfolio if you are shortlisted for an interview.

• Be the integrator and key point of contact for cyber security policies, standards, guidelines and control libraries development and maintenance while facilitating engagement and collaboration with various stakeholders in public healthcare sector.

• Be the voice for the team from a sectoral cyber security perspective when evaluating stakeholders’ requirements, expectation, and interaction.

• Engage and drive alignment with both Synapxe and MOHH entities’ stakeholders including but not limited to CIOs, CISOs and other functional leaders.

• Facilitate roll out of campaigns on policies, risk management framework and assessment methodology.

• Drive cybersecurity policies adherence program and innovation to instill cyber risk awareness culture in making decisions.

• Evaluate evolving risk trend, posture and changing threat landscape and take a proactive approach to ensure our policies, standards, guidelines and control libraries remain relevant and fit-for-purpose.

• Own the development and continuously improve on the Public Healthcare cybersecurity policies socialization campaign.

• Evaluate emerging technologies, trends, and changes regulations.

• Maintain effective working relationships with peers, stakeholders, and regulators to seamlessly integrate the policy adherence into the overall strategic objectives and activities of the sector.

• Demonstrate your domain expertise; you are expected to further your own knowledge and improve productivity of your colleagues with activities such as creating learning content, presenting, and supporting a continuous learning culture.

• Bachelor’s degree in computer science or STEM Majors (Science, Technology, Engineering and Math) with over 15 years of experience.

• Recognized industry leading certifications in relevant areas such as CISM, CRISC, CISSP, and GIAC certifications

Desired Characteristics

• Experience in policy, standard and guideline implementation in cyber security and technology risk domain

• Solid technical writing and attention to details.

• Working knowledge on well-recognized frameworks & standards such as IM8, NIST CSF, COBIT5/2019, and ISO27000 series

• Command a good understanding and experience in cyber security, risk management, and compliance concepts and processes.

• Ability to consult and influence stakeholders on alignment of outcomes and desired technical solutions.

• Ability to Analyze, design, and develop a solution roadmap and implementation plan based upon a current vs future state.

• Working knowledge of balancing security and business needs

• Knowledgeable on full range of services catalog within a cybersecurity function and able to discuss overall solution.

• Experience sustaining operational stability through various life cycle phases.

• Able to lead early-stage customer interactions on cybersecurity design.

• Adept at navigating the organizational matrix; understanding people's roles, anticipate obstacles, identify workarounds, leverage resources and rally teammates.

• Understand how internal & external business model works and facilitate active customer engagement.

• Able to articulate the value of what is most important to the stakeholders to achieve desired outcomes.

• Able to produce functional area information in sufficient detail for cross-functional teams to utilize, using presentation and storytelling concepts.

• Possess extensive knowledge of cybersecurity services in portfolio and proficiency in discussing each area.

Responsibilities:

• Lead all aspects of Financial Operations
• Deliver accurate and timely financial projections, forecasts, and analysis of relevant financial and operational information as required for the Management’s team
• Utilize data analysis and leverage business intelligence to make informed organizational decisions
• Work with all teams and operations to help optimize financial performance and efficiencies and evaluate current spending to drive resource optimization
• Maintain internal control, balance sheet reviews and monthly closing process
• Develop and ensure financial controls are followed in accordance with company / HQ procedures
• Assess current accounting operations, offer recommendations for improvement and implement new processes
• Ensure quality and timeliness of financial reporting to HQ
• Lead special finance projects

Requirements:

• Bachelor Degree in Finance, Accounting or equivalent
• At least 10 years of relevant working experience in accounting/finance preferably in a IT company
• Ability to speak, read and write Korean to communicate with HQ located in Korea and business associates
• High level of integrity and dependability
• Work well under pressure and with the ability to handle several tasks simultaneously with a self-starting, pro-active approach.
• Proven leader that can motivate, manage, and maximize capacity of a team
• Possess Advanced Excel and financial modeling skills
• Strong analytical skills and excellent problem solving skills
• Excellent people management skills and communication skills

He/She will be responsible for conversion of signal processing concepts (theoretical or prototyped in MATLAB or C-Language) into algorithms to be implemented into embedded DSP or ARM processors. He/she will also work together with audio research team members to evaluate, benchmark internally developed cutting edge proprietary speech/hearing algorithms which will be implemented in a range of high-volume audio product lines for customers. He/she will be responsible for understanding DSP hardware structure such as memory management and processor pipeline. He/she will be responsible for DSP software development & validation including requirement analysis for algorithm implementation, support patent applications efforts and support internal or external customer developments.

Job Responsibilities:

• Design, document and implement DSP audio software modules based on allocated requirements of the DSP architecture
• Develop novel DSP based algorithms for embedded audio systems
• Work with and particpate in research activities together with research team members on the implementation of speech/hearing algorithms
• Collaborate with Sales/Engineering teams in productization, verification, testing and patent application of newly developed algorithms
• Perfom Design and Code reviews with members of the development team
• Perform Defect Analysis and remove defects on developed solutions
• Adhere to software development process defined for the develpment team
• Enhance or update existing software algorithms as required or effective algorithm function improvements
• Writing effective code, making it more streamlines & readable
• Work well with company's partners and vendors

Job Requirements:

• Minimum with a Degree in Engineering with exposure to Signal processing applications
• At least 5 years of experience in embedded real-time firmware development with emphasis on computaional complexity
• Prior experience in DSP development and implementation with an emphasis on audio implementations is preferred
• Proficient in C/C++, Shell scripting

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The Department of the Built Environment at the National University of Singapore hosts the Centre for 5G Digital Building Technology (5GDBT), which focuses on several key research areas. These include:

1. Smart Facilities Management (FM) through Digital Twin (DT) technology.
2. Integration of Robotics and Internet of Things (IoT) sensors.
3. Exploration of Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (XR).
4. Advancements in 5G Network Technology.
5. Implementation of a Common Data Environment for the integration of Smart Technologies.

The primary objective of the Centre for 5GDBT is to play a pivotal role in Singapore's digital research transformation, aligning with the nation's goal of achieving nationwide 5G coverage by 2025. The Centre for 5GDBT aspires to become a leading hub for digital building technology, focusing on impactful research, comprehensive education, and the adoption of best practices. Its strategy involves leveraging 5G connectivity, cloud-based DT technology, and robotics for applications in Smart FM and the Built Environment (BE) industry. Ultimately, the Centre seeks to revolutionise the design, delivery, and management of Singapore's BE.

The Centre for 5GDBT is in search of a Research Fellow (RF) with a proven ability to lead and execute research projects independently. The role requires a strong foundation in managing research projects and a deep understanding of smart technologies within the Built Environment (BE) industry, specifically in the Facilities Management (FM) domain. This encompasses expertise in technological competencies and smart technologies such as robotics (e.g., cleaning robots, concierge robots) and IoT devices.

The RF will be tasked with not only the technical aspects of research projects but also administrative and managerial responsibilities associated with them. Additionally, they will play a crucial role in supporting PhD students by offering academic and research guidance, collaborating closely with the Principal Investigator (PI), Dr Shah. Ideal candidates should bring substantial research experience in relevant fields, possess robust data analysis skills, and demonstrate proficiency in programming.

The selected candidate will engage in both academic development and hands-on fieldwork, collaborating with fellow research staff and students. This will be carried out under the guidance and supervision of the Principal Investigator (PI).

Job Requirements

- Hold or be in the process of obtaining a Ph.D. (i.e. is in the final stages of PhD studies meaning submitted thesis or pending oral defence) in a relevant field, such as Computer Science, Building Science, or related disciplines.
- Demonstrate a proven track record in effectively managing and actively participating in advanced theoretical and computational research projects.
- Able to develop robotic use-cases for Smart Buildings and Smart Facilities Management
- Working with integration of Digital Twins with Robotics and IoT sensors
- Possess strong programming skills, with specific knowledge or experience in the areas listed below:
• Digital Twin
• Robots = Message Queuing Telemetry Transport (MQTT), Robot Operating System (ROS) 1 & 2, Python, Java, C++
• Cameras = Localised LAN Server, Video Management Server (VMS), Streaming RTMP
• Display = Remote PC Display
• Experience in API, APKs, SDKs, UI/UX
• Experience in Artificial Intelligence (AI), ChatGPT, Video Analytics
• Developer:
(1) AI detection models for Andriod
(2) Video Analytics (MobileNet, TensorflowLite, Kotlin)
(3) Andriod Apps Developer
(4) Live Streaming Andriod Apps
(5) Live Broadcasting Andriod Apps
(6) Backend Video Server Developer
- Skills listed below would be strongly preferred:
• Video Analytics Detection Models
• Large Language Models (LLM)
• Artificial Neural Networks
- Working with integration of Digital Twins with Robotics and IoT sensors, Generative AI, Smart Cameras, Drones
- Exhibit exceptional communication skills, both written and verbal, and demonstrate proficiency in team management. The candidate should also showcase independent problem-solving abilities.
- Fluency in oral and written English is essential to effectively collaborate and communicate within a diverse research environment.
- Experience in writing proposals and paper publications
- Ability to contribute to and lead the development of academic papers for publication in reputable and high-impact journals, reflecting a commitment to scholarly excellence.
- Proven capability to mentor and guide research staff and students, fostering a collaborative and innovative research culture.
- Display a keen interest in staying abreast of emerging technologies and methodologies within the specified research areas, continuously contributing to the intellectual advancement of the team.
- Previous experience in securing research funding, collaborating with industry partners, and participating in interdisciplinary research initiatives would be considered advantageous.

What we’re looking for

Are you a Digital Solutions Advisor with a passion for innovation and the maritime industry, one of the fastest-growing and rapidly evolving sectors today? If so, we have an exciting opportunity for you to join our team.

What we offer you

• Global Organisation
• Collaborative working environment
• Employee Inpatient and Outpatient Medical Benefit
• 18 days Annual Leave
• The opportunity to work for an organisation that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes

The role

OneOcean specialize in maritime data and believe in a Total Voyage approach that unites data, processes, and workflows to create a flexible and easy-to-use platform for appraisal, planning, reporting, and monitoring. As a Solutions Engineer, you will be a key member of our team, working closely with our clients to understand their unique challenges and design custom solutions that leverage our platform to address their specific needs.

You’ll collaborate with our sales, product, and marketing teams to develop and present technical solutions that solve business challenges. You will use your expertise to help our clients unlock the full potential of our platform, enabling them to streamline their operations achieve business goals.

We are looking for a dynamic individual with excellent communication and interpersonal skills, who can build and maintain strong relationships with both internal and external stakeholders. If you are passionate about technology, enjoy working in a fast-paced environment, and want to make a difference in the maritime industry, we would love to hear from you!

Here’s what your day-to-day will look like in this role:

• Collaborating with the sales team to provide detailed product information and knowledge to existing and potential customers
• Develop a deep level of product knowledge and skillfully answer product and industry-related questions during the sales cycle
• Create and deliver proposals and presentations that meet customer requirements and objectives
• Frequent travel to customer sites and industry events
• Stay up to date with industry trends and best practices including competitive differentiation and positioning
• Liaise with Marketing & Product Teams to help define development priorities and marketing collateral based on market requirements and growth opportunities

What you bring

• Maritime experience with strong understanding of navigation and compliance
• Degree in related field
• Previous years of experience in a similar role, such as software ERP software development/sales, or technical consulting in product development
• Analytical and problem-solving skills
• Communication and presentation skills
• Interpersonal skills (Ability to build and maintain strong relationships with customers, partners, and internal teams)
• Understanding of sales cycle and solution selling processes

About us

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place.

Want to apply

We hire people with a wide variety of skills, experience, and backgrounds. This includes people with disability, women, people identifying as LGBTIQIA+, culturally and linguistically diverse people, careers, and other varied groups.

We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you.

If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy.

We care, we share, we do the right thing

If you have further questions about this role, please contact us at [email protected] and we will respond to you as soon as possible.

Purpose:

• To support Asia Pacific Business and Operating Companies (OpCos) to make use of digital technology (i.e., Microsoft Power Platform, etc) to achieve business transformation through automation and productivity improvement
• To perform the role of DX Technology Subject Matter Expert
• To drive the Centre of Excellence of the DX technologies within the Asia Pacific Region

The key roles and responsibilities are as follows:

• Supports advanced inquiries that cannot be answered by the community. This involves investigating on the issues reported, providing resolutions or workarounds
• Escalate and coordinate with Microsoft and related departments (HQ DX Initiative Department, ICT, etc.) to resolve the problem
• Review and support the design and construction of systems by the DX champions from FBAP departments/Opcos
• Deploy Operations DX activities from a technical perspective so that other departments and OpCos can learn about and implement them
• Research, learn and distribute information on new technologies such as Artificial Intelligence (AI) and Machine Learning (ML)
• Collaborate with L&D to setup in eLearning platform, where required
• Provide expert knowledge on the usage of the DX technologies to improve the technical approach or design of DX project initiatives
• Provide 24x7 systems support according to Opco/FBAP/FFAP business unit SLA
• Provide periodic reports to reporting manager on work assignment status/project progress
• Other duties as assigned

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• At least 10 years information & communication technology experience in an MNC
• Degree in Computer Science / Engineering or IT related fields
• Highly proficient with DX technologies (Microsoft Power Platform)
• Familiar with High Tech Industry
• Good IT support and troubleshooting skills
• Proficient in business as well as technical writing / documentation
• Good knowledge in application deployment & solutioning
• Good interpersonal and communication skills, both written and verbal
• Customer focus and have business sense
• Organizing, planning & good time management
• Accountable, decisive, good leadership and emotional intelligence
• Good analytical / problem-solving skills
• People oriented and good interpersonal skills in handling both internal & external resources
• Team work & collaboration with internal & external resources
• Professional ethics & integrity
• Change adaptability, flexible, able to work under pressure or tight deadlines

Purpose:

• To support FUJIFILM Business Innovation Asia Pacific (FBAP), FUJIFILM Asia Pacific (FFAP) and Operating Companies (OpCos) to make use of digital technology (i.e., Microsoft Power Platform, etc) to achieve business transformation through automation and productivity improvement
• To perform the role of DX Technology Subject Matter Expert
• To drive the Centre of Excellence of the DX technologies within the Asia Pacific Region

The key roles and responsibilities are as follows:

• Supports advanced inquiries that cannot be answered by the community. This involves investigating on the issues reported, providing resolutions or workarounds
• Escalate and coordinate with Microsoft and related departments (HQ DX Initiative Department, ICT, etc.) to resolve the problem
• Review and support the design and construction of systems by the DX champions from FBAP departments/Opcos
• Deploy Operations DX activities from a technical perspective so that other departments and OpCos can learn about and implement them
• Research, learn and distribute information on new technologies such as Artificial Intelligence (AI) and Machine Learning (ML)
• Collaborate with L&D to setup in eLearning platform, where required
• Provide expert knowledge on the usage of the DX technologies to improve the technical approach or design of DX project initiatives
• Provide 24x7 systems support according to Opco/FBAP/FFAP business unit SLA
• Provide periodic reports to reporting manager on work assignment status/project progress
• Other duties as assigned

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• At least 10 years information & communication technology experience in an MNC
• Degree in Computer Science / Engineering or IT related fields
• Highly proficient with DX technologies (Microsoft Power Platform)
• Familiar with High Tech Industry
• Good IT support and troubleshooting skills
• Proficient in business as well as technical writing / documentation
• Good knowledge in application deployment & solutioning
• Good interpersonal and communication skills, both written and verbal
• Customer focus and have business sense
• Organizing, planning & good time management
• Accountable, decisive, good leadership and emotional intelligence
• Good analytical / problem-solving skills
• People oriented and good interpersonal skills in handling both internal & external resources
• Team work & collaboration with internal & external resources
• Professional ethics & integrity
• Change adaptability, flexible, able to work under pressure or tight deadlines

Interested candidates who wish to apply for the advertised position, please click "Apply"

EA Licence No: 11C5502

EA Registration Number: R23118280

3D Art Intern

IGG is a renowned mobile game developer and publisher dedicated to bringing amazing games to gamers all over the world. Since 2006, we’ve created a plethora original games for mobile, web, and PC, and are proudly serving players in over 200 countries.

We are currently on the lookout for a 3D Art Intern to join our development team.

Job Description:

Ability to produce character and environment models

Ensure that any 3D bugs are fixed

Contribute to the game's content creation

Coordinate with the Art Lead, estimate the time needed to complete 3D art tasks

Actively work with other department stakeholders and external collaborators

Takes ownership of work and is able to work independently

Job Requirements:

Ability to translate concept and reference artwork into 3D game assets

Passionate about video games

Has experience in working with Unity engines

Has some experience in rigging and animation

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

Responsibilities

• Provide onsite and remote End user support.
• Tracking & documenting support activities using ticketing system.
• Communicate and document troubleshooting techniques and best practices.
• Proactively understand, analyse, and research new technical problems when needed.
• Manage assets within the organization and perform tech refresh at stipulated periods.
• Implement applications and software upgrades, perform troubleshooting and fine tuning for users.
• Provide end user and technical support for Windows and Mobile OS, File and Print, Office365 services (SharePoint, OneDrive, Teams, and Active Directory etc.).
• Other ad-hoc duties assigned by supervisor.

Requirements

• Strong customer service skills with a knack for problem solving.
• Possess an aptitude for acquiring new skills and knowledge.
• Ability to prioritise tasks and work on multiple assignments in a fast-paced and highly challenging environment.
• Strong written and verbal communication skills and meticulous attention to detail.
• Experience in working with senior executives will be a benefit.
• Possess an understanding of the following:

o Operating systems

o Windows 7 & 10 ,11, iOS and Android OS Software and services

o Active Directory, file and print infrastructure

o Office 365, including Teams, SharePoint Online, OneDrive.

• Achieve success in team environment, demonstrating shared responsibility and accountability along with other team members.
• Fresh graduates are also welcomed.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 6,800 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

We are inviting candidates for the position of:

Art Director/Senior Art Director

Responsibilities

· To generate exciting ideas to fulfil clients’ briefs and to engage in executing layout designs for art work and copy

· To supervise shoots independently locally and overseas

· Independently oversee a project cycle; from conceptual to production

· Meets art department work standards by following production, productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvements

· Produces illustrative material by assigning layout design concept to artists and photographers; directing development of design concepts into art layouts

· Prepares layouts for printing by marking-up, pasting-up, and finishing layouts

· Have a positive attitude towards collaborating with team members and other stakeholders to participate in pitches

· Competent in bringing the ideas to life visually

· Ensuring a high standard of visual execution across all media and campaigns

Requirements

· Candidates should possess about 3 years of relevant experience with an integrated portfolio

· An excellent team player and to be able to work well with front-end/back-end programmers

· Possess a good eye for craft with the ability to work independently

· Good communication and presentation skills

· Strong production knowledge in TV, Print and Digital

· Experience on activation and in UI

· Experience in UX / wireframes

· Competent in Photoshop, Illustrator and InDesign

· Knowledge on other softwares: InVision, Sketch, AfterEffects, and Animate CC would be an advantage

The R&D Director, Specialty Flavor & Ingredients APAC is responsible for the scientific and technical direction and leadership of the APAC Flavor Creation and Application Team across two geographic locations (Singapore and China). Coordinate strategic direction of the Creation and Application function across APAC – ensuring alignment to Commercial Business Strategy (APZ & China Specialty Flavors & Ingredients) ensuring cross functional alignment and engagement at all levels.

KEY ROLES & RESPONSIBILITIES

• Build technological and leadership capabilities across Flavor creation and Application team by developing an efficient team striving for excellence, performance and shared accountability. Develop top talent and manage and develop technical and leadership competency to address succession planning needs. Create a robust technical community to develop best in class practices and allow transfer of knowledge across functions, whilst maintaining required confidentiality.
• Lead Flavor creation and Application activities to build-up raw material palette, local and relevant portfolio/collection, and support flawless formula localization and/or rationalization to improve margin performance that delivers a competitive edge.
• Implement effective systems and processes to enable functional and organizational effectiveness. Ensure activities related to the functional compliance with relevant Acts/ Legal Requirements, Business Ethics and Food Manufacturing Standards. Manage adherence to applicable Global, Regional and Local policies and standards to protect proprietary information.
• Serve as technical expert and advisor to marketing, sales, flavor creation, application, sensory and customers for multiple applications and creations. Consistently participate as APAC representative in relevant Global and Regional McCormick forums ensuring APAC alignment with functional goals and supporting the sharing of best practices and innovation ideas. Provide direction from the local applications and/or creation standpoint for the development of S+T strategies.
• Responsible for the overall health and safety of the APAC Flavor Creation and Application team ensuring compliance with relevant policies and procedures.

REQUIREMENTS:

• 15 Years Flavor Creation in the Flavor and Food Industries;
• Extensive experience in Flavor Creation and Application and Analytical Science;
• Experience in leading product development and technical teams across various product categories (Wet and Dry);
• Experience in international Flavor Houses;
• Experience in the commissioning, qualification and validation of a Greenfields manufacturing site preferred.
• BSc (Food Science), Quality / Research & Development
• Must have a comprehensive international understanding of the Flavor and Food Industries including product manufacture/ technology;
• Contribute to strategic thinking on the Long-Term Planning (LTP) for Asia Pacific R&D as well as input into Global R&D Strategy;
• Knowledge and experience in both Flavour and science/technology. Experience with Wet and Dry Categories – Herbs, Spices, Condiments, Sauces, Coating, Seasonings also highly regarded;
• Understands the business impact (profit, cost and risk) of any decisions made on product, process and regulatory issues;
• Insight and understanding of key regulatory changes – Partner with QA&RA functions to ensure understanding and of business impact and risk mitigation.

Key Responsibilities

• Support the creation and execution of the digital customer support operations and strategy across the entire beIN APAC business and to be in tandem with the organizations’ global and regional strategy and leadership.
• Achieve creative excellence through understanding, defining and optimizing the consumer journey and experience across all beIN APAC digital solutions.
• Own and manage customer satisfaction and touchpoints across various digital and social media platforms.
• Craft, manage and lead multi-level 24x7 support tiers with internal and external stakeholders to constantly and timely manage responses to users having issues with our digital products, troubleshoot areas of problems across the technology stack, and continual drive to monitor, track, identify, resolve and improve user experience and enhance product features and processes.
• Develop and conduct product training for customer service agents, ensure they have up-to-date information about Standard Operating Procedures (SOP), our digital products and beIN APAC business.
• Lead and own related tasks to improve customer service & ticketing management workflow. Analyse alternative tools, customer contact channels, and other related product updates for service improvements and initiate & follow through the development process once business has agreed.
• Keep the FAQs and internal knowledge base in the Help Centre up to date.
• Support all digital product user experience report definitions, measurement, collection and analysis of customer behaviour journey and business services across our digital products to improve product experience and drive revenue. Regular reports to management to recommend improvements on the customer journey and experience and service enhancements.
• Manage all client meta-data as well as customer assets and inventory, including EPG integrity on clients, playlists, promotional voucher codes, subscription information, payment transaction reports, and user-reported requests for changes or trouble tickets.
• Manage operational project schedules, timelines, milestones, stakeholders and provide regular reports to management and relevant stakeholders on risks and dependencies
• Support anti-fraud and anti-piracy strategies and technologies including watermarking, fingerprinting, detection, and work with legal and broadcast teams for automation, piracy mitigation strategies, technology deployment and legal take-downs.
• Be a proactive and contributing member of a team to conceptualize and deliver digital programs, operations, and channels driven by state-of-the-art technologies, including AI/ML, chatbots and other creative tools to align with opportunities identified through consumer insights, market trends, and feedback or organizational goals.
• Build and maintain strong relationships with internal and external stakeholders, customers, suppliers across Asia.
• Keep abreast of competitive and industry trends in the digital space to evaluate beIN’s competitive edge in regional markets.

Requirements

• Familiarity with Customer Support system, e.g. Zendesk or other CRM & ticketing management systems.
• A good command of spoken and written English.
• Conversant with another Southeast Asian language, e.g. Indonesia Bahasa or Thai.
• Experience with using video-streaming services on various platforms such as web browsers, mobile, and connected TV apps is an advantage.
• Able to work late nights, early mornings and/or weekends when required.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

NUS is looking for a Research Fellow to work on Digital Twin of microgrid (MGDT) with energy management system (EMS).

The job requires the candidate to build the digital twin model of the hybrid microgrid with EMS with different operating conditions of sub-system and its associated equipment before actual implementation. Further, this MGDT will be used for the EV applications, therefore, Smart EV Charging, Energy Storage Management System, Energy Storage System, etc to provide unified experience for operation team will also need to be considered.

Qualifications

• Possess a recognised PhD degree in Electrical Engineering or equivalent with specialisation in microgrid, or EMS.
• Able to work independently by conducting experiments alone or in teams when required, and possess strong experimental validation experience
• Familiar with working of renewable energy systems, digital twin, energy storage, optimisation and control algorithm development.
• Familiar with state-of-the-art simulation platforms such as MATLAB/Simulink.
• Able to work on multiple tasks and projects in a multi-cultural and dynamic environment, with industrial partners, governmental agencies and collaborators.
• Able to draft research proposals, assist the PI in applying for research grants, and manage the research funds.
• Good written and communication skills.
• Open to fixed-term contract.

Job Description & Requirements

• Chauffeur Managing Director (MD) and his family members
• Run personal and company errands for MD
• Fetch and chauffeur company staff and guests (as and when needed)
• Plan routes and estimate travel times
• All other ad hoc duties assigned from time to time
• Maintain hygiene of the cars and make sure they are always clean

Requirements:

• Possess a record-free driving license and practice excellent and safe driving habits
• Safe driving patterns and adherence to road traffic rules
• Familiar with Singapore roads
• Able to work on weekends and overtime when necessary
• Responsible, mature, reliable (be punctual, no frequent MCs)
• Understand and speak English and Mandarin
• No drinking habits, Physically fit and strong
• Pleasant personality, well-mannered