Objectives

The Local Business Manager for ASEANZ is responsible to lead the Performance Materials business teams in ASEAN & ANZ to develop, enable & implement robust activities aimed at growth, to increase profitable contribution to all 3 Strategic Business Units in Performance Materials division. This role will also oversee the Performance Materials operation sites in Thailand (Bangpoo) and Malaysia (Toray BASF PBT Resin Malaysia and Pasir Gudang)

Responsibilities

Business Management

· Leads and manages the profitable growth of ASEAN & ANZ Business Management for all 3 Regional Business Managements.

· Develops sales & marketing strategies in alignment with Performance Materials division for ASEAN & ANZ.

· Ensure mid-term and long-term targets are achieved and required resources are in place to achieve volume and profitability targets.

· Prepares budget and oversees expenditures to ensure cost effectiveness of all Sales / Technical Development activities. Manages overall business unit’s cost in line with budget.

· Provides leadership to the development and implementation of segments, application, product, and customer strategies to achieve sales targets.

· Steers resources in accordance with strategies and technical development plans and in line with customer management (segmentation, business rules)

· Guides team to explore, identify and develop new businesses.

· Establishes relationships with key management stakeholders of strategic customers.

· Conducts and develops the business in line with regional and local Code of Conduct and maintain full compliance in the team.

· Represents the company in trade and professional organizations to stay in touch with market trends.

· Responsible for approval of first level price exceptions outside of price list limits

· Sales and Key Account Management - Optimize sales turnover and improve profitability, steering country team, assessing new business opportunities and building business relationships with global/regional/local key accounts in ASEAN & ANZ

· Sales and Distribution Channel Management - Monitor and recommend/decide the cost effectiveness and efficiency of the local sales and distribution channels to optimize the profit margins and market shares.

· Marketing Communication - Implementation of marketing communication programs of countries with the regional marketing communication team

· Market Intelligence – Collaborates with countries and Regional Business Units on market intelligence analysis results and competitive information on market trends, customer requirements to develop and review global/regional/local strategies, policies and business plans.

· Pricing Management - Implement and propose modifications of pricing strategies for countries with the Regional Business Units in order to balance the global/regional/local business strategies and ensure the profitability of Performance Materials business in ASEAN & ANZ

Credit Management

· Leads and guides team to ensure credit management is aligned to company’s guideline and risk management.

People Management

· Provides leadership to the Sales/Technical Sales Organization (incl. Key Account Management) and leads team development.

· Ensures appropriate resources are in place with proper succession planning.

· Plan and control the function structure and manpower requirements, headcount, and budget, establish development measures and appraise the performance of the team.

· Direct and prioritize the workload of team members.

· Train (via on the- job, in-house and/or external training programs) and coach the direct reports (who are mostly experienced professionals/ managers) and develop the succession planning in order to improve the working efficiency, quality and professional skills of the team members.

· Compile and review work records to determine department productivity, quality of output and cost of service.

· Develop methods to continually improve results.

Requirements

· Master’s / bachelor’s degree in Chemical Engineering/Plastics/Business Administration

· At least 15 years of commercial experience preferably in the plastics and chemical industries.

· At least 7 years of leadership experience, including business driving, strategic steering, and people leadership.

· Hands-on management experience in an organization with a high level of complexity and integration, and able to work independently.

· Experience in managing a highly diverse team and cross-cultural environment.

· Familiarity with BASF's internal network is required.

· In-depth knowledge of Engineering Plastics/PU Systems, technical know-how and applications.

Position Title: Manager, Customer Success

Location: Singapore

Your role

Digital Realty’s Customer Operations team is the front-line for all things pertaining to our customer’s experience. In the Customer Success Manager role, you will be tasked with providing high touch, white glove service to some of our largest customers. The successful candidate for this role will have a strong working knowledge of Data Center Operations, exert strong executive presence and be comfortable interacting with Senior Leaders from the world’s largest companies on a regular basis.

What you’ll do

• An ambassador – You will be an advocate for our customers. collaborate and align across global functions with complete transparency
• A catalyst – You will spark initiatives of change, success, and consistency
• A driver – You will be a reliable driver. We are on it, and we own it with a sense of urgency
• Owner – You will proactively communicate well and follow-through until we close the loop. You will exemplify trustworthiness and accountability
• A difference maker to our Customers and our Stakeholders
• Maintain a wholistic understanding of your customers portfolio; be proactive in anticipating their needs
• Execute life-cycle events throughout customer’s time with the company, including Closed Loop Management, Onboarding, Training, Implementation, Service Reviews, KPI/SLA Tracking, Escalations Management
• Leverage your relationship with customers along with our in-house tools/scorecards to ensure we are meeting all customer requirements and identifying ways to improve their experience with the company. Regularly meet with customers to ensure we are aligned with their needs.
• Partner with our Sales and Portfolio teams to execute renewal agreements and identify customer customers that may be candidates for expansion to colo, scale and/or hyperscale solutions.
• Proficiency in following competencies
• Critical Awareness (Exceptional organizational skills, Sense of Urgency, Time Management , Ensures accountability)
• Corporate Acumen (Executive savviness, Financial acumen, Thinking Global, Thinking about sales without being in sales)
• Communications (Responsive and Reliable, Sets expectations early and follows through often, Says no when appropriate, Solid written and verbal communications)
• Conflict Resolution (Deals well with conflict, Problem solver, Growth mind-set, Maintaining a positive attitude)
• Collaborative (Cross-functionally aligned, Trustworthy, Leveraging resources wisely, Self-awareness)
• and many more....

What you’ll need

• Bachelor’s degree in business, Marketing, IT/Engineering or a related field from a 4-year accredited university
• 5-7 Years’ Operations Experience, preferably working within Tech, Telecom, Network Operations or a related field
• Strong Understanding of Data Center Ops (e.g. – Fire Safety, Mechanical, Electrical) and the ability understand customer needs
• Proficiency in Microsoft Office Suite
• Familiarity with the following systems (Preferred but not required)
• SAP
• Yardi
• FNT
• DCIM
• Qualtrics
• Salesforce
• ServiceNow
• Microsoft BI
• Oracle
• Gainsight
  

Functions as the strategic business leader of Market Strategy for a cluster of properties. Responsible for maximizing revenue and profit associated with rooms and function space in cluster properties. Position is accountable for pricing, positioning and inventory management of transient, group and catering in a given cluster. Oversees all the processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s)’ sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.

Education and Experience

• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 6 years experience in the revenue management, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 4 years experience in the revenue management, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Analyzing and Reporting Revenue Management Data

• Compiles information, analyzes and monitors actual sales against projected sales.

• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Translates or explains what information means and how it can be used.

• Evaluates effectiveness of property participation in electronic sales channels.

• Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis.

• Assists hotels with pricing and provides input on business evaluation recommendations.

• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.

• Generates updates on transient segment each period.

• Works with Market VP, Market GM and GM’s to assist in pricing analyses for all products in Market cluster.

• Assists with account diagnostics process and validates conclusions.

Managing Revenue Management Projects and Strategy

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).

• Updates market knowledge and aligns strategies and approaches accordingly.

• Establishes long-range objectives and specifies the strategies and actions to achieve them.

• Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization.

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Takes a predetermined strategy and drives the execution of that strategy.

• Thinks creatively and practically to develop, execute and implement new business plans.

• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Develops the Business Outlook Strategy.

• Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership.

• Establishes and maintains effective and rational pricing strategies for rooms and function space.

• Develops and executes the hotel(s) strategic plan(s).

• Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual.

• Provides critical input to market leaders for development of property and overall market sales strategy.

• Ensures hotel strategies conform to brand philosophies and initiatives.

• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.

• Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.

• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.

• Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.

• Manages inventory to maximize cluster rooms revenue.

• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.

• Initiates, implements and evaluates revenue tests.

Building Successful Relationships

• Provides market strategy expertise and leadership to general managers, property leadership teams and market sales leaders.

• Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization.

• Develops and manages internal key stakeholder relationships.

• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are seeking a Business Development Director to drive growth and expansion initiatives for our coffee shop. The ideal candidate will have a proven track record in sales and business development within the F&B industry, with a focus on increasing revenue, expanding market presence, and identifying new opportunities for growth.

Responsibilities:

1. Market Analysis and Strategy:Conduct market research to identify trends, opportunities, and competitive landscape.
   Develop and implement strategic plans to penetrate new markets and increase market share.
   Analyze sales data and customer feedback to refine strategies and optimize performance.
   
2. Partnerships and Alliances:Identify potential partnerships and collaborations with local businesses, events, and organizations.
   Negotiate contracts and agreements to maximize mutual benefits and enhance brand visibility.
   Build and maintain relationships with key stakeholders and industry influencers.
   
3. Sales and Revenue Generation:Develop sales targets and strategies to achieve revenue growth targets.
   Lead sales efforts, including prospecting, pitching, and closing deals with corporate clients, event organizers, and wholesale buyers.
   Monitor sales performance, analyze results, and adjust strategies as needed to meet objectives.
   
4. Brand Development and Marketing:Develop and execute marketing campaigns to increase brand awareness and attract new customers.
   Collaborate with the marketing team to create compelling messaging and promotional materials.
   Utilize digital marketing channels, social media, and community outreach to engage target audiences.
   
5. Product Development and Innovation:Work closely with the operations team to identify opportunities for product enhancements and innovation.
   Introduce new menu items, promotions, and experiences to drive customer engagement and loyalty.
   Monitor industry trends and customer preferences to stay ahead of the competition.
   

Requirements:

• Proven experience in business development, sales, or marketing within the F&B industry, with a focus on coffee or related products.
• Strong negotiation, communication, and interpersonal skills.
• Strategic thinker with the ability to analyze data, identify opportunities, and develop actionable plans.

Leo Burnett is part of Publicis Communications, a collective of the most passionate, purposeful, and progressive creative agencies in Singapore and Asia. At Leo Burnett Singapore, we believe that our Humankind philosophy allows our creativity to transform human behavior.

We believe in effecting positive change through creativity, always.

And while we seek out the most brilliant minds to help us on our quest, we’re also passionate about nurturing the best talent from within. Which is why when you join us, your journey can be one of continuous evolution.

We’re a community of experts that hail from every discipline.

We’re activists who embrace challenges with agility and dynamism.

We’re idealists who thrive on inspiration.

We’re romantics who believe that an idea can change the world, but also that the idea can come from anyone and anywhere.

We’re all that, but we don’t stop at that.

Because we’re committed to becoming better versions of ourselves, every. single. day.

For some of the most popular consumer brands in the world, your ideas, solutions and words will reach and impact the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change. As a copywriter, you can write on every surface, for every channel, for every medium, social or otherwise. You’ve won a few of the awards that matter. Or you’re very hungry to. Winning isn’t everything, but excellence is.

You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change.

Expectations of a Creative Director

• Work closely with ECD to assign a creative team(s) to work on the creative brief
• Recognize the importance of understanding the client’s business, product or brand in order to deliver creative solutions which are relevant to the client’s business/brand as a whole
• Brainstorm visual and copy ideas with other members of the creative department
• Review materials and information from the client and strategize production factors to determine the most desirable presentation concept
• Is a point of origin for strong conceptual and strategic directions to meet the communication needs of our clients/brands whilst maintaining the brand’s truth
• Respect the line between creative expression and commercial reality to ensure delivery of the right creative solution
• Ensure development of ideas/concepts capable of delivery and implementation in multiple channels
• Create and develop a brand idea over time and become the ‘guardian’ of that brand idea
• Partner with the implementation team to ensure execution of ideas as planned
• Cultivate an engaging atmosphere leading to the development and execution of remarkable creative
• Contribute to raising the overall creative standards for the agency
• Produce high profile, effective and award-winning work for clients thereby helping to raise the overall creative standards of the agency and attract new brands and clients
• Keep up to date with new technologies, rapidly evolving cultural and social trends to ensure our clients benefit from ideas relevant to the target audience and improve creative output
• Develop digital knowledge and skills across the department and agency
• Maintain the highest standards of creativity and quality throughout the development and implementation of all work

Client Management

• Present innovative creative ideas and concepts to the client; provide stimulus to help the client visualize the creative idea
• Build a strong rationale for selling‐in creative work ‐ prepare to fight to retain the integrity of the core concept and provide the appropriate rationale for defense
• Modify the creative concept, if necessary, until the client is satisfied
• Present final creative ideas to the client; ensure the client is on board with the creative idea
• Absorb all aspects of the client's business, understand the local market trends and external factors and then identify creative opportunities
• Regularly counsel clients on creative issues ‐ be a respected advisor
• Partner with Business Directors to ensure ultimate quality, profitability, and client satisfaction on assigned campaigns
• Provide direction to a compelling creative strategy or solution

Business Development

• Collaborate with Business Directors to identify new business opportunities with existing clients and prospects
• Attend strategy meetings for new business
• Provide the overall vision for the creative approach in a pitch together with Business Directors/Account Directors

Expectations as a team leader

You will learn that we prefer not to hire our leaders, but to grow them. As your own leadership journey evolves, your primary goal will be to nurture the next generation of leaders. You will reflect our “People First” ethos, where we believe that the best work can only come from a team that feels happy, secure and motivated, with a clarity of purpose. You understand that humility and kindness are equal in importance to daring and initiative. You value diversity, equality and inclusivity, not because it’s fashionable but because it’s obvious.

In your role, you will specifically be expected to:

• Provide leadership and professional development to department staff
• Mentor and train team members,, write performance reviews, and allocate work
• Monitor teams to deliver beyond client’s expectations
• Motivate your team, and be the glue that keeps teams going
• Set goals and KPIs for each team member, and work with them to achieve these

Skills & Experience

• You have about 12 years of work experience and a track record of brave ideas that have made an impact, big or small, on the world we live in
• You’re a keen student of life, open and curious, always learning
• As a communicator, every surface, channel and medium, social or otherwise, is your canvas. You’re just where people are
• Won the awards that matter. Winning isn’t everything, but excellence is
• Understand social media, online media jargon and technology
• Understand and delivers cut-through TVC and other creative output
• Has substantial experience working in APAC markets
• Can work under pressure and meet deadlines in a fast-paced creative environment
• Ability to effectively and appropriately interact with co-workers across levels and disciplines
• Understands and uses the latest in computer design software
• After hours work and overnight traveling to shoots and post sessions can be expected
• Naturally well organised and unfazed when working towards deadlines

Publicis Groupe is the third largest communications group in the world, a leader in marketing, communication and digital business transformation. As a platform at the intersection of marketing and digital business transformation, driven through the alchemy of creativity and technology, Publicis Groupe is built on The Power of One.

Publicis Groupe offers its clients seamless access to the expertise of its 80,000 talents across four Solution hubs: creative with Publicis Communications (Publicis Worldwide, Saatchi & Saatchi, Leo Burnett, BBH, Marcel, Fallon, MSL, Prodigious), media services with Publicis Media (Starcom, Zenith, Spark Foundry, Blue 449, Performics, Digitas), digital business transformation with Publicis.Sapient and health & wellness communications with Publicis Health. Publicis Groupe’s agencies are present in over 100 countries around the world.

• Communicate business development strategies with key internal stakeholders.
• Confirm business agreements with identified partners in overseas maekrt according to existing market expansion plans.
• Define research scope and objectives to understand business environment.
• Develop plans for new market entry, existing market expansion and resource management.
• Drive engagement with new target customer segments with other departments.
• Evaluate business opportunities using business analytical tools.
• Evaluate new businesses and regional relationships to increase market share through partnerships, Mergers and Acquisitions (M&A) and Joint Ventures (JV).
• Evaluate strategies to leverage relationships and network for business opportunities and partnerships.
• Lead M&A, JV and partnerships negotiations.
• Lead conversion of proposals to confirmed M&A and JV deals.
• Lead delivery of solutions to clients' needs with other departments.
• Lead identification of opportunities to enhance current products and services with internal stakeholders.
• Lead monitoring of targets and goals with internal stakeholders.
• Lead relationship building with industry players.
• Perform cost-benefit analysis of M&A, JV and partnerships deals.
• Review business development strategies to ensure alignment with overall corporate strategies.
• Review due diligence reports on M&A and JV deals.
• Review emerging trends and market movements to identify potential revenue streams and business threats.
• Work with internal stakeholders to adapt existing products and services for new markets and business opportunities.

As a Marketing Specialist at PlayPark, you will play a key role in developing and executing marketing campaigns to engage both existing players and attract new players to our portfolio of games. Reporting to the Marketing Manager and working closely with the Marketing Team, you will leverage your creative skills and strategic thinking to promote our games across various online and offline channels.

Job Responsibilities

• Develop and implement marketing strategies to boost community engagement and user acquisition.
• Plan, coordinate, and execute both offline and online events and activities.
• Prepare After Action Review (AAR) reports for events.
• Generate and analyze channel sales reports.
• Liaise with external parties for partnerships and various media buys.
• Collaborate with cross-functional teams including product development, community management, and customer support to align marketing efforts with overall business objectives.
• Stay abreast of industry trends to maintain competitiveness in the gaming market.
• Provide comprehensive weekly and monthly reports to the Marketing Manager and to other related departments, keeping them abreast of campaign progress and major issues.

Job Requirements

The ideal candidate should possess:

• A Diploma in Marketing, Communications, or a related field.
• Proven experience in digital marketing, or events marketing, preferably within the gaming industry.
• Strong understanding of social media platforms and digital advertising channels.
• Excellent written and verbal communication skills.
• Creative thinking with a passion for gaming and digital entertainment.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
• Proactive attitude with a demonstrated ability to take initiative and drive projects forward.
• Experience with analytics tools such as Google Analytics or Adobe Analytics is a plus.

We are seeking highly self-motivated and talented team-players who can contribute towards bringing our games to the next level! So if you have what it takes to join an agile and dynamic team that seeks to push everyday boundaries and are enthusiastic about games, love challenges, are innovative and ambitious, we want you!

All applicants meeting the above requisites and wishing to pursue a career in the Game Publishing industry are welcome to apply.

All high skills as a hair dresser. (Cut, color, perm, highlight, Balayages, shampoo and blow, Rebonding, customer service, etc..)

We are looking for someone who can create the best hair salon environment together with the relationship of trust with our customers. And Hairdressers who want to learn Japanese beauty techniques are welcome

For some of the most popular consumer brands in the world, your ideas, solutions and art will reach and impact the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change.

Expectations of a Senior Art Director

• Ideate, craft and execute original and iconic creative concepts in response to client briefs, objectives or goals
• Is responsible for the proper placement, context and meaning of every image and graphic element within a creative assignment
• Develop creative ideas that meets both our clients’ objectives as well as our business objectives, maintaining the company’s expected levels of creative excellence and professionalism
• Present, share and review creative work with Executive Creative Director/s, Account Management and Planning Leads as well as members of the Management Team
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Collaborate effectively with Account Management, Planning and the broader creative team to develop disruptive and iconic work
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Participates in, and leads brainstorming sessions

Expectations as a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

Special requirements

• You have about 6-9 years of work experience and a book brimming with brave ideas and outstanding craft, some that saw the light of day, and maybe some that didn’t
• You’re a keen student of life, open and curious, always willing to learn and devoted to your art
• You’re an artist. Every surface, every channel, every medium, social or otherwise, is your canvas. You’re just where people are
• You’ve won a few of the awards that matter. Or you’re very hungry to. Winning isn’t everything, but excellence is
• Strong grasp of social media space and online media jargon and technology
• Ability to work under pressure and meet deadlines in a fast-paced creative environment
• Ability to effectively and appropriately interact with co-workers at a variety of levels, across many disciplines
• Understands and uses the latest in computer design software
• After hours work and overnight traveling to shoots and post sessions required
• Naturally well organised and unfazed when working towards deadlines

About The Company

Our client is a global leading brand design agency looking to further develop its capabilities across the region. They are currently seeking a Digital Design Director of high calibre to join their ever-growing team in Singapore

Your Future Role

• Manage all digital creative assets, ensuring alignment with client brand standards and strategic priorities.
• Collaborate with clients and project teams to understand client objectives and project design
• Develop and present creative projects that support agreed upon goals and strategy
• Stay up-to-date on industry trends, best practices, and emerging technologies
• Lead the brand design strategy and creative direction across categories and projects to innovate for growth as part of the marketing transformation, in close collaboration with cross functional partners where appropriate.
• Partner global design on regional charters as lead region to develop inspirational & scalable design solutions that are consumer centric
• Adapt global toolkits on core brands to the formats across our markets, while making the designs regionally relevant to the consumers we serve

Requirements

• Ideally 8+ years of relevant experience, with an emphasis on end-to-end digital design from conceptualisation through execution.
• Exhibit a proactive, adaptable, and resourceful approach to meet tight deadlines.
• Thrive in a fast-paced environment by anticipating needs and swiftly identifying solutions.
• Cultivate connections, weave narratives, and innovatively present experiences through interactive design.
• Proficient at simplifying complex concepts and effectively communicating them to fellow designers.
• Familiarity with Adobe Creative Cloud applications: Illustrator, Photoshop, After Effects
• Good to have: HTML, CSS, video editing, motion graphics, UI/UX knowledge

EA Licence: 17C8713

As a Senior Account Director, you will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change. The Account Director is responsible for seamless delivery on a client account including creation and communication of effective brand strategies, account staffing and oversight of all client relations and presentations; while providing active support and oversight to an Account Service team.

Expectations of a Senior Account Director

• Earns the respect of the client teams by demonstrating high quality counsel, total category and brand knowledge, and delivering executional excellence within budgets and timelines
• Fostering a culture of high-energy within the agency (across departments), and committed to nurturing and motivating your team to reach for the stars
• Demonstrate custodianship of the business and brand, and own the client relationship at senior levels
• Manages a number of key client relationships
• Acts as the first point of contact for client questions and requests
• Talks to other departments in the organisation in order to facilitate client requests
• Builds and maintains relationships with clients often through regular face to face contact and meetings
• Partners with Planners to develop and implement highly interactive strategic responses for brand’s business and communications needs
• Problem solves on high level account and production issues and knows when to involve their supervisor
• Generate accurate reports on the status of existing accounts and new business
• Leads presentations with clients
• Manages a budget and achieve targets
• Always on a look out for opportunities to cross-sell within the Groupe
• Manages and facilitates new business pitches when requested by Managing Director
• Committed to constantly improving our work, and how we work
• Maintains a sense of discretion and professionalism, representing the Groupe

Expectations as a member of our community

• You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

Expectations as a team leader

You will learn that we prefer not to hire our leaders, but to grow them. As your own leadership journey evolves, your primary goal will be to nurture the next generation of leaders. You will reflect our “People First” ethos, where we believe that the best work can only come from a team that feels happy, secure and motivated, with a clarity of purpose. You understand that humility and kindness are equal in importance to daring and initiative. You value diversity, equality and inclusivity, not because it’s fashionable but because it’s obvious.

In this role, you will specifically be expected to:

• Provide leadership and professional development to department staff.
• Mentor and trains team members, write performance reviews, and allocate work
• Monitor teams to deliver beyond client’s expectations
• Motivate your team, and be the glue that keeps teams going
• Set goals and KPIs for each team member, and works with them to achieve these

Skills & Experience

• Minimum 9 to 12 years account management experience in a creative advertising agency
• Strong combination of being highly strategic in your counsel, and highly effective in your executions
• Ability to contribute to the strategic process, and lead strategic conversations on the brand with the client leadership team
• Capable of writing a thoughtful interactive communication strategy presentations, highlighting current trends in digital, media, technology and advertising that may be utilized to achieve a client’s business outcomes
• Able to effectively interpret and lead regarding measurement reporting, whether regarding standard or rich media advertising or social
• Rallies behind interactive briefs and pushes clients and creatives to explore new interactive projects
• Ability to work under pressure and meet deadlines in a fast-paced creative environment
• Effective negotiation and problem-solving skills
• Strong financial understanding of budgeting, estimating and agency profitability
• A track record of gaining trust and respect by consistently demonstrating sound critical thinking skills and maintaining composure in stressful situations
• Exceptional written and verbal communication skills with the ability to communicate with all levels of employees
• Highly organized with a keen sense of attention to detail with exceptional initiative and follow through skills

Job Responsibilities

• To operate digital printing machines, and some table-top binding machines.
• To achieve good quality print out.
• Perform general housekeeping and paper stock take.
• Support daily operations.
• Provide customer service support.
• Any other tasks as required by management

Job Requirements

• Possess at least 1 year of working experience.
• Experience in MAC and Adobe CC is an advantage.
• Physical fit with no color blindness.
• Training will be provided

Working Environment

• Full air-condition, retail shopping mall environment.
• Mon to Fri (10.30am to 8.30pm) + Sat (10.30am to 4pm) (with OT)

Interested candidate, please send your resume to [email protected].

Purpose and Scope

As a Digital Business Analyst, you will play a pivotal role in developing and implementing digital integration strategies for mergers and acquisitions across Sembcorp Group. This position requires a strategic thinker with a strong understanding of digital technologies and the ability to collaborate with subject matter experts to create a comprehensive playbook for seamless M&A digital integration.

Responsibilities:

Playbook Development:

• Collaborate with subject matter experts in Group HQ and Markets to understand business processes, systems, and digital landscapes.
• Lead the development of a comprehensive playbook for digital integration within the M&A framework, ensuring alignment with organizational goals and standards.
• Conduct thorough analyses of digital assets, systems, and technologies to identify integration opportunities and challenges.

Project Management for Digital Integration:

• Serve as the key liaison between the Group Digital Team and M&A project stakeholders.
• Create and execute project plans for digital integration in M&A activities, coordinating efforts across cross-functional teams.
• Monitor project timelines, budgets, and deliverables, providing regular updates to relevant stakeholders.

Implementation:

• Support the implementation of digital integration strategies during M&A activities.
• Ensure seamless transition and functionality of digital systems post-integration.

Stakeholder Collaboration:

• Work closely with subject matter experts, both internally and externally, to gather insights and ensure alignment with business objectives.
• Engage with key stakeholders to understand business requirements, expectations, and challenges related to digital integration.

Communication:

• Develop and articulate concise messages through PowerPoint presentations to communicate integration strategies, progress, and outcomes to stakeholders.
• Facilitate communication between internal teams and external entities involved in the digital integration.

Team Administration:

• Undertake ad hoc team administration duties as required, ensuring the smooth operation of the Group Digital Team.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Business or a related field.
• 1 – 3 years’ experience in business analysis, project management, or a similar role.
• Strong understanding of digital technologies, systems, and integration methodologies.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Excellent presentation skills, with the ability to convey complex concepts in a clear and concise manner. Proficiency in developing engaging and concise PowerPoint presentations.

Require:

1. Applicants with relevant work experience in Singapore, familiarity with the Chinese study and immigration business market, and relevant customer resources will be given priority.

2. Priority will be given to those who have experience in relevant positions in overseas study and immigration companies;

3. Priority will be given to Singapore citizens or Singapore permanent residents;

4. Responsible for the overall operation of the overseas study immigration market development management and achieving the monthly, quarterly and annual performance goals required by the boss;

5. Manage and lead the company team to comprehensively carry out business and management work such as studying abroad and immigration; 6. Institutionalize the company’s entire operating process and system, as well as various plans and systems, etc.

7. Be familiar with online promotion and marketing management, and develop markets in Southeast Asian countries and intermediary customer cooperation markets. Familiar with the development and expansion of China's overseas study and immigration market, starting with the comprehensive development of the Chinese market.

8. Responsible for the establishment of the company's business sales team and responsible for completing the company's monthly, quarterly and annual sales performance. Responsible for the development and expansion of foreign business markets such as China, Vietnam, New Zealand, Indonesia, and the Philippines, and do a good job in these markets.

9. Develop monthly and annual sales performance and plans, be responsible for completing target performance, be responsible for the company's monthly task performance, and incorporate it into the performance appraisal system.

10. Responsible for the development and expansion of cooperative customers of Singapore public and private schools. Complete the performance requirements of the company's cooperative customer tasks Interested applicants please email your resume at [email protected] or contact us at +65 86969408. Singjob International Pte Ltd | Rainobw Deng | R1871429 | EA License No. 18C9193

• Develop cost plans and contract documentation including budgetary estimates, bills of quantities and cost optional studies.
• Demonstrated experience across all aspects of cost management on a range of projects from feasibility studies to final account close-out
• Prepare tender documentation, evaluate, and prepare tender reports, review contractor valuations and other relevant documentation.
• Motivate team members, and drive towards positive client outcomes and meet deadlines in a fast-paced environment
• Critically analyze, challenge and brainstorm project requirements and deliverables, in order to find creative solutions and alternatives on behalf of clients
• To take line management responsibility as required

Qualifications

• Degree qualifications in Cost Management, Quantity Surveying or similar discipline with more than 10 years’ international experience working on complex industrial, science and technology projects (data center, manufacturing, lifescience/pharma etc) as a cost consultant.
• English language skills are required and additional Asia language skills would be an advantage
• Excellent communication skills, and strong business acumen, with the ability to drive outcomes on behalf of clients, develop new business, leverage current opportunities, and coordinate with construction and design teams to meet deadlines and deliverables
• A passion for work, and a strong commitment to producing high quality work, and in motivating others to strive for excellence, and to go the extra mile to meet client requirements.
• Experience in client management with solid experience in client facing environment that requires incumbent to utilize critical business development skills and advisory skills to enhance project delivery on value management, value engineering and life cycle costing.
• Be able to develop new business and leverage current opportunities to grow a cost management team.
• An ambition and ability to help develop Cost Management business in-country or/and Asia is essential

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Corporate Communications and Marketing (OCCM).
• Content and Social Media Strategy: Develop and execute comprehensive content and social media strategies that align with our brand's goals and values. This includes tailored strategies for each social media platform, influencer engagement, and leveraging social networks to drive qualified traffic to our brand sites.
• Social Content Creation: Oversee the creation of high-quality, timely content that responds to changing trends in social media. This includes managing the social editorial calendar, curating and creating content, and promoting it through social advertising.
• Social Media Intelligence and Measurement: Manage the budget for tools and platforms essential for effective social media marketing. Provide in-depth analysis and insights into the impact of social media channels on our overall marketing efforts, keeping the corporate marketing team updated on industry trends and best practices.
• Social Media Crisis Management: Monitor online brand mentions and potential crisis situations. Collaborate closely with the corporate communications team to address issues promptly. Manage customer communication through private messaging channels.
• Social Media Governance and Leadership: Develop and maintain a robust social media governance process. Educate internal stakeholders on best practices, content strategies, and brand application guidelines. Supervise and mentor content and social team members and student contributors.
• Stakeholder Engagement: Foster collaborative relationships with internal and external stakeholders to ensure alignment and consistency in messaging and branding.
• External Agency Management: Lead and motivate external agencies in developing innovative social media touchpoints that convey our key messages effectively. Ensure the quality of service and value for money.

• Degree in Journalism, Mass Communications, or a related field.
• Minimum of 5 years of experience in social media planning and community engagement, preferably in both agency and client environments.
• Strong understanding of digital and social media landscapes, including regional channel management, community engagement, governance, crisis communications, performance marketing, and measurement.
• Proficiency in digital and social media tools such as Drupal, WordPress, Google Analytics, Social Media Management Platforms, Social Listening Platforms, and Project Management Platforms.
• Exceptional copywriting skills; proficiency in design, photography, and videography is a plus.
• SEO expertise, including the ability to generate inbound links.
• Experience in influencer management and regional platforms such as WeChat, LINE, Tik Tok is a plus.
• Proactive, collaborative team player with excellent interpersonal and communication skills.
• Adaptable, detail-oriented, organised, and able to meet tight deadlines.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Management of student leaders from the SMU Sports & Adventure Clubs
  • Oversee, mentor, and guide the student leaders of the SMU Sports and Adventure clubs in the development and implementation of strategic goals in support of SMU Vision 2025.
  • Oversee, mentor and guide student leaders in club governance, finance and branding to establish credible student-led Sports and Adventure clubs in SMU.
  • Guide and support student leaders in risk assessment in collaboration with the SMU Office of Safety and Security.
• Discover and nurture student leaders through out-of-the-classroom programmes/events/activities
  • Develop and conduct regular reviews and assessments of student activities and programmes, including evaluation of the performance of sports clubs.
  • Oversee and guide student leaders in the conceptualization, operations and technical aspects of students-led events and activities.
  • Mentor and facilitate the delivery of the SMU Graduate Learning Outcomes (GLOs) through the events and activities organized by student clubs.
  • Assess student leaders on the SMU GLOs at a personal and group level using the Integrated Co-curricular Management System (ICMS) through Sports and Adventure events/activities.
  • Assist in the coordination, formulation and periodic review towards the delivery of SMU GLOs through appropriate student leadership developmental programmes with internal offices and external agencies/organizations.
• Oversee external stakeholder management (SportSG, National Sports Association)
  • Oversee the relationship management with current partners (eg SportSG/NSAs) to enhance Sports and Adventure initiatives/events/activities.
  • Build and establish new partnerships with NSAs/sponsors/external parties to enhance the quality of Sports and Adventure cluster's initiatives/events/activities.
  • Regularly review SportSG and the NSA policies and propose implementation to SMU sports clubs to keep them relevant and updated.
  • Review and propose changes in safety management in SMU based on the regulations set by SportSG and its attendant NSAs.
  • Network with other counterparts from local IHL and overseas university to exchange ideas, strengthen relationships and forge mutually beneficial partnerships when the opportunity presents itself.
• Oversee internal operational/administrative functions of the Sports and Adventure cluster
  • Contribute relevant expertise and experience to the cluster's aggregate competencies in Sports and Adventure leadership development.
  • Oversee the programmes'/events'/activities' budget at the cluster level.
  • Oversee student clubs and the Sports and Adventure cluster's administrative functions.
  • Manage and establish strong working relationships with other units and offices to promote Sports and Adventure initiatives/events/participation.
  • Support and manage the office's and the cluster's marketing and partnership efforts.
  • Manage sports teams and convene competitions within the Singapore Univeristy Sports Council (SUSC) and Institute-Varsity-Polytechnic Council (IVPC).
  • Manage the Aptitude Based Admission and Yip Pin Xiu Scholarship, and Shu Li Sports Excellence Awards for student athletes.
  • Manage the operations of SMU sports facilities (eg. SMU Gymnasium, swimming pool and Multi-Purpose Sports Hall).
  • Lead the Sports and Adventure cluster in the collaborative organization of university events (e.g. SMU Patron's Day, SMU Open House).
  • Any other roles and responsibilities as assigned.

• A university degree in any field.
• At least 8 years of experience in a role working on sports and student development programmes.
• Experience working with SportSG, NSAs or other IHLs in collaborative projects/sporting events.
• Experience in the management of sporting events and facilities will be an advantage.
• Self-motivated with strong interpersonal and problem-solving skills.
• Facilitation skills and knowledge of assessment of learning outcomes will be a key advantage.
• Possess strong organizing, coordinating and administrative capabilities.
• Possess strong analytical skills.
• Excellent communication skills, both written and verbal.
• Excellent analytical skills with the aptitude to craft proposal and media narrative regarding sports-related activities in SMU.
• Ability to guide, influence and be assertive with colleagues and students where necessary.
• Experienced in managing major student events.
• Experienced in coaching and mentoring students.
• Good financial accounting abilities.
• Ability to work independently and able to be an excellent team player when called upon.
• Proficient in MS Office.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, Glucerna® and ZonePerfect® – to help get the nutrients they need to live their healthiest life.

Primary Function:

• As Associate Director, Marketing - Pacific Asia- you will provide thought leadership, coordination of innovations for our portfolio of Abbott Nutrition products in Pacific Asia region
• You will be responsible for managing innovation pipeline including: insight generation, market and product scoping, financial valuations, claims and science story development and validation amongst consumers and health care professionals, contingency planning, and commercial project lead through stage-gate processes for key Abbott Nutrition brands in Pacific Asia – Similac, Pediasure, Ensure and Glucerna.
• Market responsibilities include Vietnam, Philippines, Malaysia, Singapore, Indonesia, Australia and NZ, Japan, India, Taiwan, China, HK.

Major Responsibilities:

• Drive consumer insight development and trend spotting, working with Marketing Insights to uncover competitively differentiated and superior product, package, and other innovation ideas tied directly to resolving a consumer need state.
• Builds value propositions translating to incremental financials opportunities with demonstrable consumer interest, addressing wider market and competitive landscape consideration.
• Ensure pipeline sufficiency by planning innovation building blocks, together with contingency, to meet PA nutrition business objectives.
• Strategic prioritization of short term and longer term innovations to drive clarity on resource management, while balancing business needs
• Meet regularly with consumers and HCPs/KOLs
• Work with Global, Regional and Affiliate teams to develop regional innovation pipeline strategy and initiatives and support affiliates for individual pipelines across the brands.
• Seamlessly drive projects through the stage – gate processes, with close partnerships with cross functional teams – including R&D, Supply Chain, Project Management, Regulatory and others.
• Pulls together PIERs (Project Initiations in the system) for new product innovations with clear scoping (product, market, SKUs) and P&Ls meeting relevant financial hurdles.
• Work with business teams within PA as well as other regions to refine opportunity attractiveness for new innovation concepts, and build advocacy for projects to increase alignment, size, and scope.
• Work directly with global, regional and affiliate marketing as well as cross functional partners (Market Insights, R&D) to continually develop and execute portfolio strategy, meeting the long-term growth needs of the brands.
• Monitor industry trends and competitor activities to identify new opportunities for the company, Review competitors’ products and suppliers proposals to identify opportunities for new products or improvements to existing ones

Accountability:

• Responsible to drive insights & ideation as well as concept and claims development.
• Stringent vetting of claims, concepts and science stories amongst target consumers and health care professionals through qualitative and quantitative studies, for proven potential.
• Pull together PIERs with full scoping, financial and cross functional assessment for new projects.
• Timely delivery of key deliverables across the stage gate process for all key initiatives.
• Lead large, regional projects; may lead strategic cross-category projects.
• Market scope include South East Asia, ANZ, Japan, India, Taiwan, China, HK.

Requirements:

• Bachelor's Degree in Marketing/Business or related disciplines. MBA qualification is advantageous
• Minimum 13 years of product marketing, brand management, or/and innovation/product launch experience in nutrition or FMCG or pharma industry preferred.
• Candidates with experience in Nutrition industry advantageous
• Expert knowledge and experience in Gate-stage innovation process
• Strong grasp of core marketing concepts and successful track record of their application
• Strong analytical skills including business and financial management.
• A demonstrated leader; able to drive urgency for progress in self and others needing little direct supervision
• Experienced in handling complex projects in a matrix organization with demonstrated ability to collaborate with cross-functional teams to attain business objectives
• Experienced in working with global/area/local marketing team, and with R&D, agencies, and other key cross-functional teams
• Strong oral and written communication skills

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

ROLE
The Associate Creative Director is responsible for concept creation of advertising campaigns from traditional to experiential to digital. You lead and inspire the interpretation of client briefs into award winning creative concepts and ideas. The Associate Creative Director will need to be in touch with the latest cultural and digital trends. You provide guidance from ideation to production and will have to work well with teams, under pressure and tight deadlines. Craft should be of the highest priority, with the ability to bring to life creative concepts to their fullest potential. You are a partner to the business leadership and strategy functions, fronting client relationships.

EXPERIENCE
We are looking for a digitally minded, wickedly talented, conceptual creative with:
- Relevant experience working on regional/international campaigns
- International experience is ideal
- Proven track record with award winning ideas on an international level
- Media agnostic thinking and execution
- Strong communications skills
- Flawless presentation skills

SKILLS
The candidate must possess/be:
- An independent conceptual thinker with a strong flair for storytelling
- A leader fronting and motivating the junior teams on initiatives for new and existing clients
- Passion to drive, inspire and be able to challenge briefs
- Flawless presentation skills
- A digital native
- Comfortable with social platforms and content production

DEPARTMENT
As an integral member of the core Creative Department there is an expectation to contribute to the discipline, team and culture in a number of ways;
- Mentor, share knowledge, experience, offer guidance and expertise among junior members with the aim of growing talent and elevating the craft of the department
- Help contribute to and develop BBH IP and agency process when appropriate
- Contribute to creative and effectiveness awards at an international level
- Get involved with departmental initiatives such as learning and industry events

CLIENTS
Client responsibilities vary over time with a mix of retained relationships and project-based assignments.

The role and flat organisational structure at BBH provides an opportunity for you to bring your difference to a wide range of BBH brands, which include Samsung, UOB, Singapore Tourism Board, Nike and Income.

WHAT IT TAKES TO BE A BLACK SHEEP
Excellence – You aim to be the best at what you do
Black Sheep – You favour the unorthodox, are highly independent-minded and bring a maverick quality to working because outcomes are all that matter
Restless – You are fast learning, agile, and adaptable to change. You bring a founder’s attitude to everything you do
Risky – You push to take bold leaps, even if that means you make mistakes along the way
Hungry – You are voraciously curious and never stop feeding your mind
Generous – You are giving your energy and ideas to continuously improve the work without your ego in the mix
Influential – You know how to build trusted relationships fast and get the best out of people

DIVERSITY
BBH is powered by difference and committed to diversity, equality and inclusion in the recruitment and development of talent, so that everyone benefits from an equal opportunity. We challenge prejudice and discrimination inside our business, with our clients, how we select our partners and in our work so that everyone feels welcome and empowered.

About Collectius

Collectius is one of South East Asia’s leading Fintech company in the debt management industry, with operations in Indonesia, Philippines, Singapore, Malaysia, Thailand, Vietnam and India. We are using technology and empathy to create the best customer experience and operational excellence to support our 8 million customers in becoming debt free.

Together with IFC (a member of the World Bank Group and minority shareholder in Collectius), Collectius is actively working on improving industry practices and promoting best resolution practices. As an example, Collectius has implemented a company policy that replaced the word 'debtor' – a term that has been traditionally perceived to be negative – with 'customer’.

Currently Collectius manages 8 billion USD outstanding debt from 100+ clients across banking and financial institutions. To support our growth ambitions, we are looking for high-performers who want to grow the business with us!

Overview

We are looking for a hands-on, proactive Director of Operations (Collections) who is enthusiastic about making a difference in an ever-growing organization and always hungry for growth!

Responsibilities

Operations:

• Oversee and lead overall operations to ensure the monthly collection targets are met.
• Implement effective Standard Operating Procedures (SOPs) for both outsourced and in-house collection processes, aligning them with operational requirements and direction.
• Review monthly performance, provide recommendations to the Senior Management, and set effective collection strategies to achieve the company's monthly targets and ensure continuous improvement of the recovery rate.
• Collaborate closely with other teams, regional offices, and country offices to learn best practices and support the integration of risk management.
• Utilize historical data to forecast future collections.
• Maintain a working knowledge of the industry, including understanding challenges and opportunities in the sector.
• Strive to meet each client's requirements and exceed expectations.
• Ensure 100% compliance with relevant regulations.
• Handle complaints effectively to maintain good relationships with all stakeholders.
• Optimize costs while enhancing revenue.
• Source and build relationships with other stakeholders and potential business partners.
• Perform other ad-hoc tasks as assigned by the management.
• Experience working within a Collections Agency is an advantage.

People:

• Align the right people with the appropriate duties and maintain their motivation and engagement.
• Delegate tasks and provide continuous support and encouragement to the team for their ongoing development.
• Working with Countries to improve the performance of the collectors and ensure all collectors meet their scorecard
• Quality monitoring.

Systems:

• Demonstrate excellent problem-solving skills and strive for operational excellence.
• Generate innovative ideas for process improvements and think outside the box.

Culture:

• Set the right example and serve as a driving force behind changes within the organization.

Requirements:

• Bachelor's degree in business, law, or related fields from a reputable institution.
• 7-10 years of relevant Collections experience as Head of Operations or in a similar role, preferably within the financial industry, Asset Management, or Collection Agency.
• Superior knowledge of industry regulations and operational guidelines, along with solid knowledge of business functions and data analytics.
• Familiarity with Collections reporting, including experience in analyzing and presenting findings to the business,as well as tracking and disseminating key data.
• Proven track record of managing a successful team of more than 100 members and possessing excellent organizational and leadership qualities.
• Curious, driven, and committed to bringing innovation and continuous improvement.
• Strategic thinker with a "can-do" attitude.
• Excellent communication skills with the ability to influence and articulate a variety of issues to different audiences, tailoring messages accordingly.
• Detail-oriented with a strong focus on execution capabilities.

JOB SUMMARY

This role will be responsible for oversight and management of service lines provided to a client of CBRE, balancing client priorities in the areas of cost, business and operational risk. This role is crucial in building and maintaining strong client relationships and will participate in expanding the growth of the account.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Acts as the single point of contact in region for account operations ensuring total contract compliance. This includes reaching all key performance indicators including quantitative cost savings and qualitative customer service specifications.
• Develops operational service delivery solutions and monitors effectiveness of maintenance efforts for facilities as assigned, ensuring work is completed in accordance with account KPI’s (Key Performance Indicators).
• Oversees applicable service lines based on contract structure which can include numerous variations of Facilities, Projects or Transaction Management.
• Coordinate quarterly performance reviews between the client and CBRE based on key performance indicators (KPIs) outlined in the executed contract. Optimizes current procedure while developing effective standard operating procedures (SOP) for the account.
• Partners with CBRE service line platforms engaging with subject matter experts to provide a diverse offering of innovative solutions to complex client problems. Involved in developing strategic plans, occupancy strategies and identifying cost efficiency opportunities.
• Evaluates outsource provider "hard services" contracts to ensure best pricing and service level performance.
• Manages account programs aimed to ensure safety and compliance with national, state and local codes and regulations. Examples include fire and life safety, environmental, or industry/client specific third-party compliance standards such as JCAHO, ISO 14001, cGMP, etc.
• Responsible for development and training to all field and management staff in areas of operational and technical requirements on a client account which includes service performance, technology, safety and compliance, cost savings initiatives, and regulatory requirements.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• Manages the planning, organization, and controls for a major functional area or department.
• May be responsible for a mix of direct and matrix reports. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination.
• Effectively recommends same for direct reports to next level management for review and approval.
• Monitors appropriate staffing levels and reports on utilization and deployment of human resources.
• Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring,measuring,appraising and rewarding performance and retention.
• Leads by example and models behaviors that are consistent with the company's values.

EDUCATION and EXPERIENCE

Bachelor's degree and/or Technical degree from a four-year college or university and a minimum of eight years of related experience and/or training.

Prior Supervisory Management experience preferred.

CERTIFICATES and/or LICENSES

CPE (Certified Plant Engineer) and/or CPMM (Certified Maintenance Manager) and/or OSHA 501 training, etc. preferred.

COMMUNICATION SKILLS

Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

FINANCIAL KNOWLEDGE

Requires in-depth knowledge of financial terms and principles. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyze the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget.

REASONING ABILITY

Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.

SCOPE OF RESPONSIBILITY

Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company.

Responsibilities:

• Lead the key client portfolio development and implementation of a technical market strategy for expansion of Environmental Geosciences and Remediation business in Indonesia and Singapore
• Lead a team of geosciences remediation consultants of 5-10 people, if required and grow the business in the SEA market
• Lead and directly participate in the capture planning for all major/strategic opportunities in Indonesia/ Singapore with emphasis on technical approach, business management, and staffing working with regional resources and regional leadership.
• Serve as Project Manager on major/strategic projects.
• Improve quality of work for key deliverables including; feasibility studies, conceptual designs, remedial designs, and remedial actions
• Participate in key activities such as development of environmental practice area with leads in each major country/region; monthly management meetings; technical knowledge transfer sessions and coordination of technical conference participation.

Requirements:

• Bachelors/ Master’s Degree in Environmental Engineering, Civil Engineering or Water Resources Planning
• Minimum 12 years of years’ experience, ideally working in a large commercially-driven engineering, construction, consultancy or other professional services organization
• Working relationship with major multinational companies and delivering Environmental impact assessments and other permitting works for such companies
• Thorough knowledge of environmental impact assessment methods, environmental monitoring procedures and protocols, environmental audit protocols, environmental site assessment methods and protocols
• Knowledge of local environmental codes, laws and regulations
• Excellent technical writing and presentation skills
• Track record of winning work, business development and delivering significant value and successful project outcomes.

At SoftwareOne we are looking for Sales Professionals that model a positive mindset and remain curious in all activities that they are involved in. Professionals that seek to maintain a joint-venture relationship with our customers, partners and internal support teams. Professionals who have a curious mindset and a hunger for knowledge for both our customers and our own business. Finally, they need to know how to have fun and recognise our customers' and team members' contributions.

A Business Development Director (BDD) is a sales expert against customer problems/ business needs. The BDD is responsible for accelerating time to value for our customers and supporting them in their cloud and digital transformation by aligning our solutions. Good technical understanding and the ability to transform our customers challenges into commercial solutions. The BDD identifies, develops, and lands opportunities for defined portfolio elements in cooperation with Account Management.

Accountable for hunting new Modern Workplace services Opportunities in Singapore along with Field Sales ensuring that the customers’ needs are met or exceeded. Drive the entire Sales Cycle from initial Customer Engagement till Contract Closing for new & existing customers.

• Establish relationships with new and existing customers and secure new business in the assigned portfolio element(s).
• Work with Account Managers to ensure that the overall account strategy and goals are followed and achieved.
• Maintain a very detailed level of relevant knowledge on the assigned portfolio element(s) in order to have meaningful and relevant conversations with customers and prospects.
• Work with Technical Architects / Practice Leaders to ensure that we design the right solutions for our customers
• Provide feedback to Account Management on ways to decrease the Sales Cycle, enhance Sales, and improve company brand and reputation.
• Construct service contracts and associated commercials/cost model based on scope and customer’s desired outcome.

What we need to see from you

• 10+ years enterprise technology strategic sales/pre-sales experience with a good knowledge on selling Modern Workplace and digital transformation solutions, specifically around Microsoft.
• Functional understanding of key technologies and trends in the Microsoft Modern Workplace, not limited to, M365, sharepoint, O365, Intune, OneDrive, Co-Pilot, Microsoft security around modern workplace etc.
• Able to articulate use cases of transformation specific to the customers industry and size and understand where the customer is on their journey.
• Engage with stakeholders from IT all the way to C-level, understand the Customers business requirement & challenges, create an IT transformation roadmap covering (not limited to) modern workplace and position the right support model and articulate the business value of the offering.
• Position modern workplace advisory and/or professional services to customer depending on their requirements.
• Articulate the importance and value of adoption and change management in customer journey towards increasing productivity. Understanding of the Microsoft 365 technologies and the role they play in enabling a secure and flexible workplace environment.
• Experience preparing, presenting formal proposals to customers. Leading negotiations, coordinating complex decision-making process, and overcoming objections to closure.
• Strong knowledge in modern workplace market in Asia and strong understanding of consumption economics
• Expertise in enterprise solution selling techniques and selling cloud-based solutions.
• Effective territory/account management and leading sales teams: planning, opportunity qualification and creation, stakeholder and executive communication, needs analysis, value engineering, services/partner engagement, opportunity management and proposal response, pipeline management, large dollar licensing and deal negotiation required.
• Experience and expertise selling to c-suite and executive business decision makers by aligning & reinforcing the value of transformation to the customer's overall business and/or strategic opportunities and decision criteria.
• Experience leading large cloud engagements, especially those involving infrastructure modernization and migration.
• Executive level speaking and presentation skills, and good written communication skills, exceptional demonstrated decision-making, conflict resolution, problem solving and negotiation skills.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Director, Sales - Leisure & Luxury (Singapore) to join our team!

As a Director, Sales - Leisure & Luxury (Singapore), we rely on you to:

• Oversee the day to day sales efforts of the Leisure sales team with specific responsibilities for the development and implementation of successful solicitation strategies for all ravel trade accounts, including offline wholesalers and travel agency networks, cruise companies and approved tour operator
• Manages the Singapore hotels annual contracting process for travel trade accounts, including working with Revenue Optimization teams on pricing strategies to appropriately position the hotels.
• Implements all sales action plans related to respective market(s) and account portfolio in order to solicit and drive transient and leisure group leads to achieve the set segment sales goals and targets for the Singapore hotels.
• Proactively partners with BD and BC team colleagues to source new business from within each assigned market and market segment, generating viable enquiries and converting business always with a view to maximize revenue for the hotels.
• Assist with and attends in-house marketing activities, familiarization trips, client hospitality evenings, presentations, site inspections and other promotional activities.
• Carries out sales trips and attends trade shows as required both domestically and internationally.

• Singapore-based opportunity
• Inclusive and diverse work environment
• Representing the Asia region for correspondent banking
• Relentlessly focused on the customer, you will leverage your strong payments and correspondent banking industry understanding to driver business development initiatives, strengthen existing client relationship and identify new opportunities for growth.

See yourself in our team:

This is an exciting opportunity to join the Institutional Client Coverage team, based in Singapore, in this newly created Associate Director role deepening and expanding our correspondent banking relationships across Asia.

Your Impact and Contribution

This position has responsibility for ongoing development and execution of strategic sales plans to promote CBA’s correspondent banking services to financial institutions across Asia. The role reports to the Executive Director, Institutional Client Coverage, based in Sydney, who is responsible for business development with Global Banks and offshore public sector clients in home market corridors.

As an Associate Director in Transaction Banking and Sales (TBS) for Bank customers, the role requires a blend of relationship management, strategic planning skills, ruthless prioritisation and commercial acumen to deliver value-added solutions and drive long-term client satisfaction with correspondent bank customers across CBA’s international network.

You will grow correspondent banking volumes each year in line with team objectives and manage economic returns while always employing sound risk and financial crime compliance management disciplines. You will work closely with your teammates in New York, London, Amsterdam, Singapore, Hong Kong, Beijing and Auckland to provide seamless cross-border connectivity across CBA’s network and drive service excellence with the world’s largest banks. This includes managing and facilitating the sales effort for significant cross-border deals to the network and ancillary business opportunities with global and regional bank clients. Your performance targets will be a blend of financial results, Asia bank coverage team feedback, calling efforts and resultant client outcomes.

Together with the global banks team you will identify customer pain-points, understand our customers’ aspirations and importantly how that intersects with CBA’s correspondent banking capabilities and value proposition. You will identify, pitch and close new to bank opportunities through your understanding of customers in your region and ability to interact as a key deal team member. You will also act as representative for the bank during Industry events and channel back any substantial trends, news, insights that enables CBA to remain at the forefront of correspondent banking developments.

We’re interested in hearing from people who have:

We are a customer-obsessed coverage team with a strong growth agenda and are looking for a passionate, insightful banker with an appetite for industry content development and thought leadership.

This hands-on role requires a highly motivated self-starter with proven experience working with global and Asia-based regional bank customers. As such, we require a highly skilled candidate with:

• Tertiary qualifications in a business-related discipline.
• Correspondent banking customer coverage, portfolio management and product sales experience
• Strong interpersonal, negotiation, communication and collaborative skills
• Curiosity and desire to drive change and deliver improvement across the business leveraging in-depth payments landscape understanding
• An understanding of risk management, particularly financial crime, credit and liquidity risks.
• Offshore banks experience, particularly ‘catch and throw’ relationship management will be highly regarded.

This opportunity will give you exposure to both clients and a wide range of stakeholders at all levels of the business while being part of a team that is scaling up quickly with focused, dedicated, and passionate efforts aligned around a shared vision to create the very best experience for our customers.

As the successful applicant you'll be rewarded with a structured career path within Institutional Banking and Markets business that offers a competitive market salary, annual performance incentives, and a flexible working environment.