Roles & Responsibilities

Job description:

• Develop trade and marketing strategies to achieve company business objectives.

• Work with and partner the sales team in developing sales and marketing strategies, ensuring department goals are met and sales targets achieved.

• Prepare annual marketing plans for the Sales and Marketing team

• Work closely with S&OP team on demand planning and forecast

• To achieve top-line sales and bottom-line profitability of brands

• To lead market penetration for new launches and skilled in multi-channel marketing

• Conduct scheduled business reviews with senior management and principals.

• To align and achieve both principals and company's objectives.

• New product development planning and launches.

Requirement:

• Degree in Marketing or related discipline

• Good interpersonal and communication skills.

• Knowledge of digital marketing from customer acquisition to customer conversion and loyalty

• Experienced in developing and presenting omni-channel marketing plans.

• Understanding of local and regional consumer insights

• Experienced in marketing within the indications of ophthalmology and dental is preferrable

The Senior Director, Project Management and Business Operation is a leadership role, responsible for leading the Data Center development projects in the APAC region.

This role will work closely with the function leaders of various business units, including but not limited to Land Sourcing, Design Management, Construction Projects, Product Management, Corporate functions, etc.

The Senior Director is responsible for ensuring the development and implementation of efficient operations and cost-effective systems to meet the current and future needs of the organization whilst fostering a collaborative and innovative team culture focused on operational excellence.

Core Duties and Responsibilities

• Establishes and optimizes day-to-day operational activities, including revenue and sales growth, expense, cost and margin control and monthly, quarterly and annual financial goal management.
• Leads efforts to develop and improve through efficient and effective integrated processes, implementing common management processes/services to leverage organizational resources.
• Directs operations review of cost and service structures, productivity measures and delivery methods to achieve planned targets.
• Acts as the point of contact to obtain funding for APAC projects from parent companies in Japan.
• Participates in acquisition and growth activities that support overall business objectives and plans.
• Manages and oversees the day-to-day operations to meet budget and other financial goals.
• Ensures that operational activities comply with organizational requirements for quality management, legal stipulations and general duty of care.
• Reviews and assesses sales opportunities.
• Participates in acquisition and growth activities that support overall business objectives and plans
• Liaison among Function Executives in APAC to ensure that all department heads are fully informed of the operational objectives of the business, and ensure challenges are resolved collaboratively.
• Assists the APAC Managing Director and contributes to strategy formulation and the setting of strategic direction.
• Advises the management team and/or department heads on key planning issues and make recommendations on important business decisions.
• Facilitates regular meetings with department heads to ensure that operational objectives are achieved.

Knowledge and Attributes:

• Strategic leader with creative and financial acumen coupled with strong business intellect necessary for taking the business to the next level.
• Significantly vast ability at interpersonal and communication skills, both verbally and written.
• Significantly vast business acumen, financial expertise, and strategic planning skills.
• Significantly vast problem-solving skills.
• Significantly vast leadership skills.
• Ability to collaborate with executives at a strategic and tactical level.
• Ability to understand new issues quickly and make wise decisions.
• Ability to work under pressure, plan personal workload effectively and delegate.
• Ability to inspire and move a cross-functional team towards a unified direction with a common vision.
• Significantly vast knowledge of big data analysis and performance/operation metrics.
• Significantly vast understanding of business functions such as HR, Finance, marketing, etc.

Additional Requirements:

• Bachelor's degree or equivalent in Business Administration or a related field.
• Significantly vast experience gained within a similar senior leadership role preferably within a similar global organization in Data Centers and/or IT infrastructure business.
• Significantly vast hands-on experience in strategic planning, and business operations.
• Significantly vast leadership skills with excellent work ethic.
• Significantly vast experience with successfully managing complex budgets.
• Significantly vast experience in real estate transactions and the formation and management of investment funds is preferred.
• Significantly vast experience in collaborating with global stakeholders across multiple time zones.

SUMMARY:

The Assistant Account Manager, Client Engagement will play a crucial role in driving revenue growth and expanding our client base within the events and exhibitions industry.

Responsible for managing client relationships and ensuring the successful delivery of events. Working closely with clients to understand their needs and translate them into unforgettable experiences. This role requires a dynamic individual with strong project management skills, a keen eye for detail, and the ability to foster long-term relationships with clients.

ROLE & RESPONSIBILITIES:

• Identifying and pursuing new business opportunities aligned to Pico’s broad service capabilities in events, exhibitions, retail, experiential marketing, content, and technology.
• Lead pitches and proposal development. Includes working with the relevant team and producers to pull together the required Specialist Services to develop the proposal.
• Competent in leading client’s strategies and to identify client’s needs and to create strategies to meet those needs.
• Grow the business both locally and regionally through a strategic account management approach and look to continuously improve the planning and execution of activities planned by our clients.
• Key responsibility is to establish and maintain relationships with identified clients, both new and existing. Hosting of regular POV meetings with the client to share insights and extend the value creation will be expected of you.
• Forge relationships with new clients and strengthen those with existing clients through the implementation of communication plans, thus creating strong visibility to the strategic support that is provided.

REQUIREMENTS:

• Min Diploma with at least 1-2 years of relevant working experience.
• Ability to effectively engage with professionals from client side, as well as understand, navigates, and manages complex, hierarchical corporate clients.
• Exposure on different types of projects such as events, multi-media, online, interactive, direct marketing and social media, etc.
• Ability to effectively manage project teams assembled from different business units within a large corporate agency.

Job Purpose:

The Art Teacher is responsible for developing each child interest in arts and the ability to express their artistic ability and creativity, to acquire knowledge and aesthetic understanding, to nurture and develop talents.

Job Responsibility:

• Prepare course materials and execute planned art curriculum lessons in group settings.
• Educate and nurture child to express artistic ability, creativity through principles of art and techniques.
• Demonstrate art techniques in activities including drawing and painting.
• Provide guidance by which children develop aesthetic concepts and appreciations.
• Guide and explain to children on proper care and use of art materials and tools.
• Adopt supportive classroom approach which facilitates positive learning and development.
• Encourage children to express their own personalities and thoughts through creative process.
• Evaluate each child’s performance and growth in knowledge and aesthetic understandings.
• Provide quality feedback on child’s development progress.
• Participate in campus events including parent meeting sessions and festive events.
• Perform any other duties and responsibilities as assigned by the Art Teacher (Supervisor).

Job Requirement:

• Possess Diploma or Bachelor degree in Arts or equivalent.
• Prior experience working in classroom setting is an added advantage.
• Candidates who are innovative, highly driven and take initiative are encouraged to apply.
• Passionate in engaging, teaching and developing children.

Looking forward on your resume. Please drop your resume to [email protected].

Regret to inform you that only shortlisted candidates will be notified.

Job Purpose:

The Art Teacher is responsible for developing each child interest in arts and the ability to express their artistic ability and creativity, to acquire knowledge and aesthetic understanding, to nurture and develop talents.

Job Responsibility:

• Prepare course materials and execute planned art curriculum lessons in group settings.
• Educate and nurture child to express artistic ability, creativity through principles of art and techniques.
• Demonstrate art techniques in activities including drawing and painting.
• Provide guidance by which children develop aesthetic concepts and appreciations.
• Guide and explain to children on proper care and use of art materials and tools.
• Adopt supportive classroom approach which facilitates positive learning and development.
• Encourage children to express their own personalities and thoughts through creative process.
• Evaluate each child’s performance and growth in knowledge and aesthetic understandings.
• Provide quality feedback on child’s development progress.
• Participate in campus events including parent meeting sessions and festive events.
• Perform any other duties and responsibilities as assigned by the Art Teacher (Supervisor).

Job Requirement:

• Possess Diploma or Bachelor degree in Arts or equivalent.
• Prior experience working in classroom setting is an added advantage.
• Candidates who are innovative, highly driven and take initiative are encouraged to apply.
• Passionate in engaging, teaching and developing children.

Looking forward on your resume. Please drop your resume to [email protected].

Regret to inform you that only shortlisted candidates will be notified.

Job Responsibilities:

• Schematic capture, optimization and simulation.
• Develop efficient circuit designs and digital STD cell library meeting performance, power and area target.
• Study and invent new digital STD cell circuit architecture.
• Work with a layout designer to implement the layout of circuit.

Requirements:

• Bachelor's degree or above in Electronics, Computer Science, or related fields.
• Experience on high performance and low-power analog design.
• Experience on deep sub-micron process technology (12nm and below) taped outs.
• Excellent interpersonal and communication skills.

Job Purpose:

The Art Teacher is responsible for developing each child interest in arts and the ability to express their artistic ability and creativity, to acquire knowledge and aesthetic understanding, to nurture and develop talents.

Job Responsibility:

• Prepare course materials and execute planned art curriculum lessons in group settings.
• Educate and nurture child to express artistic ability, creativity through principles of art and techniques.
• Demonstrate art techniques in activities including drawing and painting.
• Provide guidance by which children develop aesthetic concepts and appreciations.
• Guide and explain to children on proper care and use of art materials and tools.
• Adopt supportive classroom approach which facilitates positive learning and development.
• Encourage children to express their own personalities and thoughts through creative process.
• Evaluate each child’s performance and growth in knowledge and aesthetic understandings.
• Provide quality feedback on child’s development progress.
• Participate in campus events including parent meeting sessions and festive events.
• Perform any other duties and responsibilities as assigned by the Art Teacher (Supervisor).

Job Requirement:

• Possess Diploma or Bachelor degree in Arts or equivalent.
• Prior experience working in classroom setting is an added advantage.
• Candidates who are innovative, highly driven and take initiative are encouraged to apply.
• Passionate in engaging, teaching and developing children.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

Job Purpose:

The Art Teacher is responsible for developing each child interest in arts and the ability to express their artistic ability and creativity, to acquire knowledge and aesthetic understanding, to nurture and develop talents.

Job Responsibility:

• Prepare course materials and execute planned art curriculum lessons in group settings.
• Educate and nurture child to express artistic ability, creativity through principles of art and techniques.
• Demonstrate art techniques in activities including drawing and painting.
• Provide guidance by which children develop aesthetic concepts and appreciations.
• Guide and explain to children on proper care and use of art materials and tools.
• Adopt supportive classroom approach which facilitates positive learning and development.
• Encourage children to express their own personalities and thoughts through creative process.
• Evaluate each child’s performance and growth in knowledge and aesthetic understandings.
• Provide quality feedback on child’s development progress.
• Participate in campus events including parent meeting sessions and festive events.
• Perform any other duties and responsibilities as assigned by the Art Teacher (Supervisor).

Job Requirement:

• Possess Diploma or Bachelor degree in Arts or equivalent.
• Prior experience working in classroom setting is an added advantage.
• Candidates who are innovative, highly driven and take initiative are encouraged to apply.
• Passionate in engaging, teaching and developing children.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

What You'll Do:

Collaborate with clients and our team to brainstorm and develop fresh design concepts that capture the essence of each event
Bring your creative flair to life by designing everything from eye-catching signage and banners to digital assets and promotional materials
Work closely with clients to understand their vision and ensure your designs exceed their expectations. Present your ideas confidently and adapt based on feedback Juggle multiple design projects while keeping everything on track. Ensure timely delivery
Make sure all design align with brand guidelines, creating a cohesive look and feel across all event materials.
Review your work (and others!) to ensure every detail is on point and visually stunning before submitting for approval
Mentor junior designers, offering guidance and support as they grow their skills. Collaborate with cross-functional teams to ensure everything comes together flawlessly
Stay in the know about the latest design trends and tools. Bring new ideas to the table that elevate the client's event
Work with project managers to keep your designs within budget.

What We're Looking For:

Experienced in graphic design, preferably in events or marketing
A portfolio that showcases your design and creativity
Strong communication skills and a knack for collaboration
Skillfully juggling multiple projects while keeping your cool and creativity flowing Passion for design trends and a drive to push creative boundaries

Job Purpose and Key Accountabilities:

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:
-Minimum Diploma in Business, Marketing, or a related field.
-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable.
-Fresh graduates with a strong sales acumen are welcome to apply.
-At least 1 year of relevant experience in sales, hospitality, marketing, or education.
-Proficient in Microsoft Office (Excel, Word, PowerPoint).
-Excellent communication and interpersonal skills.
-Meticulous, organized, and able to multitask.
-Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off
-Tuesday - Friday : 1.30pm - 7.30pm
-Saturday and Sunday: 9.00am - 7.30pm

Our Art Directors are visual storytellers. They create visual languages that make hearts skip a beat. They harness the beauty of design to get brands into places no one else can. Their art induces change, inspires action and invokes advocacy. Problem solvers, our Art Directors collaborate with our copywriters, strategists, media planners, technologists and public relations experts to champion unforgettable experiences through-the-line.

Qualifications

· Through-the-line advertising experience

· Strong understanding of digital and social platforms

· Great design skills, including layout, typography, video, design

· Ability to manage multiple projects at one time to meet deadlines

· High level of proficiency in Photoshop and Illustrator

Our Art Directors are visual storytellers. They create visual languages that make hearts skip a beat. They harness the beauty of design to get brands into places no one else can. Their art induces change, inspires action and invokes advocacy. Problem solvers, our Art Directors collaborate with our copywriters, strategists, media planners, technologists and public relations experts to champion unforgettable experiences through-the-line.

Qualifications

· Through-the-line advertising experience

· Strong understanding of digital and social platforms

· Great design skills, including layout, typography, video, design

· Ability to manage multiple projects at one time to meet deadlines

· High level of proficiency in Photoshop and Illustrator

We are looking for a Digital Sub-Editor to join our team. You will be responsible for:

• Editing online and realtime articles
• Managing zaobao.sg website
• Managing digital content across zaobao.sg social media platforms
• Assisting in digital platforms maintenance duties

Job Requirements

• Degree in Journalism/Chinese Studies or relevant fields preferred
• Effectively bilingual in Chinese and English (written and spoken) as this role is for a Chinese publication
• Has a strong interest in news and current affairs
• Knowledge in social media management
• Self-motivated, meticulous and able to work independently as well as in a team
• Able to work on weekends

We are looking for a creative, enterprising, and highly motivated Digital Content Producer to join our social media brand, HeyKaki.

Responsibilities

• Conceptualise and create creative Chinese social media content for Gen Zs and young adults which include short-form and long-form videos, social media posts and memes
• Work closely with fellow producers, influencers, videographers and video editors to ideate, plan, film and edit videos
• Basic editing of short-form videos for Instagram and TikTok
• Stay updated on the latest social media trends, to understand what will appeal to young audiences and what content will perform well on social media
• Be comfortable speaking Mandarin on screen, and also trying out new fads, attractions etc.

Requirements

• Diploma/Degree in relevant discipline; at least 1 year of relevant working experience (please include your portfolio if available)
• Effectively bilingual in written/spoken English and Chinese as this role supports a Chinese-oriented platform. Experience speaking or hosting in front of the camera preferred
• Passionate in creating entertaining and informative Chinese content for young adults
• Fun-loving person, highly creative with a sense of humour
• Keen interest in trending topics and Asian Entertainment
• Adept at using various social media platforms and aware of best practices to optimise performance
• Organised and able to handle multiple projects on tight deadlines
• Basic knowledge in video editing (eg: Capcut) and video production would be advantageous

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences of F&B industry
• have relavant certificate/diploma
• 
  
• Supervising all daily operations of company
• Supervising, mentoring and managing a small group of managers
• Maintaining relationships with clients, partners and other stakeholders
• Managing the profits and losses of the organization or a specific division
• Developing goals and initiatives to direct the company’s course
• Guiding managers on implementing company initiatives and policies
• Evaluating company processes and procedures to solve issues within them
• Ensuring business operations are implemented based on established procedures
• Maintaining regulatory records and paperwork

About Us

SPH Media’s mission is to be the trusted source of news and lifestyle content in Singapore and Asia.

One of our core purposes is to produce credible, balanced, and objective news and analysis, always with a view to uphold the public good and fostering an informed, engaged citizenry.

We welcome talented individuals to join us and grow a career in a vibrant and collaborative environment built around a culture of respect and inclusivity.

As an employer, we are committed to rewarding our people fairly and developing them in their careers.

About the Role

The Business Times Visual team is looking for an experienced Digital Graphics Designer to join our newsroom. You will work with journalists, developers, designers, and editors to create original digital content for our readers, enhancing our brand of storytelling.

Many business stories are accompanied by data. You will need to think about how to present data in a way that is accessible, clear and enhances the value and utility of the news content. There will also be opportunities to work on features and enterprise stories that require you to suggest visual assets that elevate the journalism.

The ideal candidate must possess the craft of designing digital experiences and should have an appreciation of business news.

Roles & Responsibilities

• Collaborate with journalists and developers to understand requirements and translate them into visual designs that accurately represent the underlying data, editorial angle, or product request.
• Assist in designing, illustrating, and prototyping data visualisation, visual stories, and social media assets using various tools and technologies.
• Use various statistics and data science tools for data parsing, scraping and wrangling
• Collaborate with the UX team to ensure that interactive graphics are user-friendly, responsive, and accessible across various devices.
• Help document the design process, including any issues or challenges encountered during the design stages.
• Stay up-to-date with industry trends and emerging technologies to continually improve and innovate our interactive content.
• Conduct research alongside writers to seek relevant information, including conducting interviews and finding/verifying data sources.
• Manage workflow and process for data-driven stories in the newsroom
• Thoroughly test and troubleshoot interactive graphics to ensure functionality and performance standards are met.
• Stay up-to-date with industry trends and emerging technologies to continually improve and innovate our interactive content.

Job Requirements

• Demonstrated track record in delivering appealing and useful data visualisation or digital storytelling projects.
• Strong communicator with the ability to work effectively in a cross-functional environment
• Proficiency in Figma, Adobe CC (Illustrator, Photoshop, After Effects), HTML, CSS and JavaScript (d3.js, WebGL and Svelte are a plus).
• Proficiency in industry-standard 3D modelling and rendering software and familiarity with 2D illustration.
• Proficiency with data visualisation and interactive web design platforms like Flourish or Datawrapper.
• Proficiency in GIS software (e.g., ArcGIS, QGIS), spatial analysis tools, and data visualisation platforms are a plus.
• Excellent creative and artistic abilities.
• Strong communication and collaboration skills, with the ability to work effectively in a team-oriented environment.
• Familiarity with the news industry and an interest in current events.
• Ability to multitask and meet deadlines.
• Attention to detail and a commitment to delivering high-quality, accurate work.
• At least three years’ experience working in a fast-paced environment

If you are interested, please apply with your CV and portfolio showcasing relevant work experience, including interactive graphics, data visualisations, and other digital design projects to [email protected]

Our Company is looking for a Digital Marketing and eCommerce Specialist to join our team. You must be passionate, creative, and results-oriented. This position is a great opportunity for an organized, enthusiastic, highly motivated individual who enjoys working in a fast-paced environment with a focus on data driven strategies.

The Digital Marketing and eCommerce Specialist will be the company’s in-house expert for all digital campaign development which include SEO/SEM, Meta ads and other digital media. You will manage and be responsible for the company’s online sales (which includes company-owns websites and 3rd party market places such as Tiktok Shop, Shopee and Lazada).

You will oversee website development and maintenance too. The ultimate objective is to drive online sales.

Your job duties include:

• Design and execute campaigns to drive sales through digital marketing channels such as search engine optimization (SEO), pay-per-click (PPC) advertising, Facebook advertising, email marketing, or search engine marketing (SEM)
• Review campaigns metrics, google analytics, social media analytics and ecommerce trends to identify opportunities for improvement
• Manage website content and UI
• Review landing pages, product information, and any other relevant systems associated with the website to ensure they are visually appealing, accurate, and easy to use.
• Ability to create alternate A/B split test campaigns based on various metrics provided
• Create and implement Meta ad campaigns
• Leverage on marketing automation tools (mailchim) to implement email lead generation and nurturing programs to drive engagement, traffics and conversions.
• Deep knowledge of Google Analytics to analysis various trends, key metrics. Focus on various parts of website to advice the team on better performing and under-performing areas and products
• Monitor and analyse competitive digital and social landscape to identify opportunities for improvement
• Prepare qualitative and quantitative analysis reports to inform management and the team of collective performance in all digital marketing efforts.
• Other related duties

Requirements & Skills:

• Minimum 3 years work experience in a fast-paced, ecommerce marketing role
• Preferably with experience in B2C environment.
• Hands-on experience in managing and maintaining e-Commerce websites/portals.
• Hands-on experience with online campaign builds, management, analysis, and optimization
• Knowledge of new trends and changes in the online ecommerce world
• Familiarity with web design and a keen eye to detail.
• Excellent organization and attention to detail skills
• Experience with website analytics tools (e.g. Google and Facebook Analytics)
• Highly personable, with strong verbal and written communication skills
• Ability to work in a fast-paced, deadline-oriented environment
• Self-motivated, results-driven professional who consistently delivers high quality work
• Bachelor’s Degree in Marketing or a quantitative, test-driven field

Working hrs: Mon to Fri (0800AM to 0100PM)

Location: Hougang

Requirements:

Science Laboratory, Art Assistant:

• GCE ‘O’ Level qualification.
• Minimum 3 years' experience in a primary school.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).

Scope of works:

Science Laboratory cum Art Assistant

• Manage operational and maintenance tasks in Science Labs and Art Rooms.
• Operate simple life science equipment.
• Prepare and set up equipment for experiments.
• Prepare materials for art lessons.
• Maintain and update data records, including stocktaking.
• Perform general administrative tasks, such as filing and typing.

Job Description

• Take ownership of product development lifecycle to ensure timely delivery of products from strategic planning to tactical activities.
• Facilitate product improvement by analysing opportunities to support product positioning and customer demand, to guide product development from concept to launch.
• Evaluate product functionalities and performance, develop and execute strategies to enhance customer experience throughout the e-commerce journey.
• Monitor sales performance and track key metrics, analysing data to identify areas for improvement and implement necessary changes.
• Facilitate and foster cross-team collaboration across business stakeholders, including marketing, supply chain, and customer support to ensure seamless integration across all functions.
• Utilize customer data analysis to identify patterns, preferences, and pain points and make data-driven decisions.
• Manage customer accounts and provide support, addressing issues or concerns to maintain high customer satisfaction with the customer service team.
• Develop and implement strategies to reduce costs, improve operational efficiency, and streamline processes.
• Research and analyse industry trends, technologies, and best practices in eCommerce operations, generating ideas and implementing relevant strategies to grow market share, improve customer experience and increase revenue and profitability.

Essential skills and qualifications:

• Bachelor's degree in Information Technology, or a related field.
• Minimum of 3 years work experience as a digital product manager.
• Excellent organizational and communication skills.
• Ability to work collaboratively and effectively with cross-functional teams.
• Proficiency in customer data analysis and business intelligence tools.
• Proficient in Mandarin and English to communicate with our headquarter in China.

Senior Digital Project Manager (Project Management Team Lead) at Construct Digital: Driving Growth with Results-Driven Digital Solutions

Our team of digital natives is on a mission to maximise brand health and business outcomes. We're united by an obsession with the numbers behind great marketing.

With a regional footprint throughout Southeast Asia, Construct Digital is a vibrant independent network of creatives, tinkerers, scientists, strategists, engineers and inventors. We partner forward-thinking brands with a fully connected offering comprising strategy & data, creative & content, marketing & media, and technology & development. Our current list of clients includes IMDA, J.P. Morgan, National University of Singapore, Prudential and TÜV SÜD, to name just a few.

Your Role:

As a Senior Manager in our Client Partnership team, you will play a pivotal role in translating strategic visions into tangible results. You'll manage the full lifecycle of digital projects, ensuring they align with our client's business objectives and our commitment to delivering growth and impact. By embracing our B2Human philosophy, you'll help our clients connect with their customers on a deeper level, differentiating their brand and driving measurable growth.

Key Responsibilities:

• Act as the primary liaison for assigned clients and partners, fostering enduring relationships through consistent delivery of high-quality work, thereby becoming a trusted advisor in accomplishing their KPIs.
• Lead key functions including client engagement, timeline planning, task/resource management, and project documentation.
• Contribute to defining and achieving quarterly/annual growth and revenue targets for accounts.
• Gather project requirements from clients and translate them into stakeholder-ready specifications.
• Conduct internal and external project team kickoffs to align on objectives and deliverables.
• Assess project feasibility, constraints, dependencies, and success criteria against time, budget, and workload.
• Ensure project objectives are achieved within the agreed parameters of cost, duration, and quality.
• Assist in preparing documents such as Pitch Decks, Request for Proposals (RFPs), Website Specifications Documents (WSDs), Statement of Work (SOW), Contact Reports, Project Timelines, and Training Documentation.
• Collaborate closely with cross-functional teams to meet organisational and project goals.
• Identify potential project risks and recommend preventive/mitigating measures.
• Expand and manage the network of trusted partners, independent contractors, and vendors.
• Monitor and report project performance based on predefined metrics.
• Play a significant role in testing and verifying deliverables against project requirements, ensuring timely and precise delivery of high-quality work.
• Performance management, team development, and mentorship for the Project Management team

What We Look For:

• >8 years of hands-on experience in Digital & Web Project Management, with a focus on client interaction and relationship cultivation.
• Comprehensive understanding of the digital project lifecycle, showcasing proficiency from project inception to successful delivery.
• Extensive knowledge of the digital landscape and adeptness with various web technologies (including hands-on experience with Sitefinity, WordPress and other prevalent CMSes).
• Demonstrated success in orchestrating projects, collaborating seamlessly across strategy, creative, technology, and marketing teams.
• Proven track record in delivering websites and applications utilising diverse content management systems.
• Strong written, verbal communication, presentation, and negotiation skills to facilitate effective client engagement and internal collaboration.
• Proficiency in utilising Project Planning Tools such as Microsoft Project and Smartsheets for meticulous timeline planning and tracking.
• Familiarity with Project Management platforms like Asana, Trello, or JIRA for efficient day-to-day task management.
• Ability to produce clear and comprehensive documentation, ensuring alignment and understanding among stakeholders.
• Exceptional analytical, conceptualisation, and problem-solving abilities, enabling proactive resolution of project challenges.
• Unwavering commitment to meticulous attention to detail, upholding a standard of quality and consistently striving for excellence.
• Dedication to fostering a culture of ownership, transparency, and integrity, nurturing trust and accountability within the team.
• Inquisitive, ambitious, and self-motivated, exhibiting a drive for continuous learning and innovation in pursuit of excellence.
• Proven experience working in a digital agency environment – Familiarity with the fast-paced, client-centric, collaborative nature of a digital agency
• Department and team management experience with direct reports – Must have a track record of managing teams, including leading direct reports, performance management, and developing talent.

Why Construct Digital?

• We’re on a mission to maximise brand health and business outcomes - you can play a part in truly building and delivering this to the market
• Be part of a team with a strong passion for growth, who will always have your back
• We strongly believe in and practise a better work-life balance than most agencies
• Own your growth, training and development, to enable yourself to become among the best in our profession and industry
• Be rewarded with a fair salary and performance-based bonus

Responsibilities:

• Oversee full spectrum of HR such as manpower planning, recruitment, salary administration, compensation & benefits, performance management, learning & development, employee relations/engagement
• Develop and implement HR strategies and initiatives; HR policies and procedures aligned with the overall organisation strategy
• Assess training needs and oversee learning and development of employees
• Anticipate and provide consultative advice in addressing employee and organisational needs, which include manpower planning, recruitment, performance management, compensation, benefits, career development and exit management
• Drive strategies and deliver initiatives to enhance employee engagement in CCF, playing a key role in the design, review and implementation of OD initiatives which may include organisational climate survey, work-life initiatives, dialogue sessions, focus group discussions and corporate events
• Manage stakeholders’ relations such as the Board and HR Committee

Requirements:

• Degree in Human Resource or equivalent
• At least 5-8 years of relevant managerial experience
• Experience working in non-profitable organization would be an advantage
• Excellent communication and interpersonal skills
• Committed, self-motivated, meticulous and able to multi-task

RESPONSIBILITIES

Consulting & Strategy Development and Client Relations

• Effective communication and writing skills Provide overall strategic direction and quality standards and is dedicated to the achievement of outstanding results with a long-term perspective;
• Oversee a portfolio of clients and demonstrates the ability to profitably grow clients and build long lasting client relationships;
• Manage client expectations and quickly grasps problems, makes tough decisions and implements swift action plans to ensure client satisfaction;
• Maintain an in-depth understanding of the client's business and challenges and proactively communicates with the client on market or industry issues and events which may affect them;
• Understands the Singapore local media landscape and has experience with regional account work;
• Proactively seek opportunities to expand value-add services to clients;
• Has strong understanding of integrated communications beyond media relations including influencer and paid strategies

Team Leadership

• Act as a leader to client teams and oversees team performance by prioritizing responsibilities and delegating tasks according to the capabilities and experience of team members and client budget and needs;
• Foster teamwork and build morale and motivation within account teams, ensuring that good performance and efforts are recognized;
• Take an active involvement in the recruitment process of new staff to complement existing team and deliver client programs;
• Can motivate and provide clear understanding of workflows and pathways to success for juniors and other team members

Account and Fiscal Management

• Act as a conduit between Finance and the client servicing team to ensure that accounts are profitably managed or to understand the reasons for over and under servicing;
• Ensure Contracts and Terms and Conditions of Business are issued and signed by all new clients prior to the commencement of work;

Business Development

• Actively develops own business contacts through professional activities to generate new business leads;
• Manage the entire new business process from attending briefing sessions to leading brainstorm sessions, delegating key tasks and developing new business proposals;
• Identify opportunities for organic growth with existing clients and introduces existing clients to Ruder Finn offices in other geographies to contribute to the global growth of the firm.

REQUIREMENTS

• Bachelor’s Degree in Communications, Marketing, Public Relations, or related field
• At least 8-10 years of industry experience, PR/Communications agency preferred
• Strong skills in leadership and team management, including significant understanding and experience in staff development
• Experience working with cross-functional teams
• Strong understanding and work experience with Corporate, Financial Services, Fintech or Enterprise Technology clients

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

STRATEGY

• Formulate strategic vision, mission and strategy of the business unit, in alignment with GSL strategy and DSC Global/DSC APAC strategy
• Participate in strategic planning and develop short to long-term (1-5 years) plans for Business growth and protecting our three bottom lines.
• Organization assessment towards creating x-functional synergies and managing resources to ensure future organizational readiness
• Establish Country Business Reviews process in partnership with Country Champions community to review Country business performance and Strategic agenda

ANALYTICS & BUSINESS INSIGHTS

Insights Generation

• Coordinate implementation of data analysis & analytics plans to analyze business intelligence data from different sources, to inform business decisions, support process reviews and drive actionable insights
• Assist in implementing policies and procedures regarding collating and analyzing data, develop new data analysis processes and assess analytics on an ongoing basis

Value Identification & Scaling

• Develop Data Analytics as a product offering to Service Logistic (SL) customer as part of renewal or RFQ or ongoing basis so as to provide DHL with a differentiating factor / competitive advantage
• Identifying and Scaling of the established use cases to all relevant SL accounts (Scaling across network)

Continuous Improvement & Commercialization

• Drive internal Continuous improvement initiatives by leveraging data from multiple sources (e.g. WMS, TMS, Kronos)
• Value capturing the benefits created/realized with Customers and Internal operations; and commercializing the value generated with Customers (and contributing to CI Targets in Customer Contracts)

NETWORK PERFORMANCE & IMPROVEMENT

• Develop globally aligned strategy for MRP (Management Review Process) in APAC
• Deploy best-in-class Performance visibility dashboard via means of single data source and Power BI tool
• Establish framework for process productivity assessment and proactively manage improvement plans
• Drive continuous improvement activities for both Service Performance and Shipment Visibility based on QMS principles of Root Cause Identification & Resolution
• Present and implement operational improvement projects to increase First Time Right performance across the APAC network
• Develop operations Heat Map review to drive operations improvement and service excellence
• Establish best practice sharing strategy cross country, accounts and global to drive improve customer experience

CHANGE MANAGEMENT

• Lead by example with a Can Do Mindset to drive change management through the Service Logistic (SL) network
• Support Countries and sites with change management knowledge and activities
• Drive change management through the APAC network, implementing a new way or performance reporting using the SL BI tool & Digital customer Experience tool (MySC)
• Own the SL BI tool/platform roll out towards our country operations in APAC
• Drive the SL BI tool/platform roadmap, engaging with the global super user community and proving feedback to all new customer agreements to ensure we sell our standard services

COMMUNICATIONS

• Create awareness of the SL standard and product across the network though Snack & Learn, Webinar
• Design, drive and publish the SL Newsletter.

ROLES & RESPONSIBILITIES

• Assist in the planning and implementation of the project from working with Creative, Research, and Development on materials to use, fabrication and installation.
• Take charge to appoint the most appropriate suppliers and contractors that can deliver quality work and best pricing.
• Identify the resource requirements and assign individual responsibilities; ensuring that the project is delivered according to specified standards and within agreed schedule.
• Manage project budget and cost management.
• Be client-facing and be accountable for identifying client requirements and proactively managing client expectations, timelines, and deliverables by keeping communication with client and engaging them with a positive attitude.

REQUIREMENTS

• Minimum Diploma with at least 2 years of relevant experiences.
• Strong presentation and communication skills, as you are the connection between client and team.
• Able to read technical drawings and understand production requirements.
• Ability to manage multiple priorities in a fast-paced, matrixed environment.
• Excellent project management skills.
• Excellent written and verbal communication skills.