About Company:

Our client was established in 1997. A wholly owned subsidiary of a major chemical company in Japan. They produce Super-Pure Hydrogen Peroxide and Ammonium Hydroxide for the semiconductor industry.

Job Description:

- As a head of department, manage the full spectrum of HR matters, including recruitment, training, work pass application, payroll, compensation, union matters, employee benefits, and etc.

- Work with Directors to establish and upgrade HR system and policies and propose improvements thereof. Play main role in drafting up HR policies.

- Develop, monitor, and improve overall HR strategies, systems, tactics and procedures across the organization.

- Manage and improve HR system data integrity.

- Perform the role of main contact person for union, MOM, and other third-party organizations regarding employee matters.

- Liaise and negotiate with insurer/insurance broker or agent on the purchase and renewal of general insurances and insurances for employee benefits scheme.

- Perform daily HR duties following rules and regulations in a timely and accurate manner, in an absence of subordinates.

- Draw up budgets for the manpower and monitors the budgets.

- Assist Directors’ office to develop, review, and manage performance appraisal and promotions.

- Ensure compliance with statutory reporting and filing requirements.

- Provide the management with the latest market statistics on the economy, business outlook and the labour market.

- Undertake other duties assigned by Directors.

Job Requirements:

- Degree in business, management or human resource discipline.

- At least 5 years of experience in human resources management, preferably in a managerial role.

- Thorough knowledge of employment related laws and MOM regulations.

- Proficiency in English.

- Excellent verbal and written communication skills.

Compensation:

- Working location: Tuas, Singapore

- Working hours: Monday to Friday 8am/8.30am - 5pm/5.30pm

- AWS

- Variable Bonus (up to 4 months)

- Transport allowance

- Group Medical Benefits including Dental

- Annual leaves (up to 21 days)

Amazon has an immediate opening for a Senior Program Manager to join our Accounting team.

This position supports and can directly influence the launches of some of Amazon’s newest global business initiatives in the consumer products, digital initiatives, merchant, operations, logistics, payments, and cloud computing lines of business. This leader will work closely with the global financial systems team, accounting operations teams, tax, treasury, and others and represent the accounting organization to various stakeholders. In this role, the candidate will be part of a team that collaborates with business finance and technical teams to deliver world class solutions that are highly scalable, secure, and flexible. This person will have operated successfully in a fast-paced, global, results-oriented environment. Strong oral and written communication skills are crucial, as well as ability to think clearly, analyze quantitatively, problem-solve, scope business requirements and prioritize.

Successful candidates will have deep experience in the following three disciplines – Accounting, Program Management and Finance Systems. Candidate experience should cover financial processes, project management, accounting requirements documentation, process design, and user acceptance testing responsibilities. Demonstrated experience in leading teams to accomplish unusually complex challenges is expected as this is an ongoing requirement for this position.

Key job responsibilities
As a Finance Senior Program Manager, you will:
• Own and Manage: You’ll own and manage lifecycle activities from beginning to end (planning, requirements gathering, technology team partnerships, UAT planning and performance, project closing, and stakeholder engagement) for multiple projects simultaneously.
• Automate: You’ll work on automation projects and lead the coordination of designing processes and tools to make financial statement processes easier and more accurate.
• Support Expansion: You’ll support the expansion of Amazon business by ensuring implementation of controlled processes to keep Amazon’s financial statements materially correct.
• Consult: You’ll operate as a valued consultant to partner with many different stakeholder teams across Amazon.
• Make Decisions: You’ll be an empowered, impactful decision maker who drives the direction of a project to completion.
• Collaborate: You’ll collaborate with Amazonians of diverse backgrounds.

Overview

Each year, we as Oldendorff, carry about 380 million tons of bulk and unitized cargo around the world. We perform 15,000 port calls in 118 countries. On average, we operate 700 chartered and owned ships at any one time. Being with us, means working in a continuously changing internationally environment, where reliability is appreciated as is team spirit. Combined with a healthy driver to keep seeking for areas to develop you and your company to reach higher goals – we welcome you to set sail with us.

Essential Functions:

· Lead and manage the complete recruitment process for both commercial and non-commercial roles in the Asia Pacific (APAC) region.

· Oversee both internal and external recruitment efforts in the APAC region, with a focus on global recruitment of commercial staff (chartering and operations).

· Identify and implement effective recruitment strategies to reach out to most qualified candidates.

· Collaborate and develop excellent working relationship with hiring managers and colleagues across the region.

· Maintain and build our network of recruitment partners. Attend networking events to promote the company and find suitable partners.

· Plan and organize all campus and virtual career fairs inclusive of preparation of career fair marketing materials and ensure good employer branding is always in place.

· Prepare, plan, and oversee the internships and trainee programs in APAC.

· Maintain a strong relationship with government bodies (e.g. MPA) and oversee sponsorship and scholarship programs.

· Maintain and ensure that all recruitment records and employee movement reports are up to date.

· Maintain a strong people-oriented attitude and constantly prioritize employee care.

· Drive new employee engagement ideas.

· Handle and coordinate ad-hoc HR projects.

· Support the HR team for any ad-hoc requests as and when required.

Requirements:

· Minimum 8 years of experience, including 2 years in recruitment within the APAC region.

· Degree in Human Resources, Business, Psychology, or a related field.

· In-depth knowledge of the Singapore Employment Act and labor laws, with experience working with the Ministry of Manpower.

· Extensive background in recruitment and talent management, along with a solid understanding of general HR practices.

· International experience is essential.

· Familiarity with recruiting commercial employees (bankers, traders, etc.) is highly desirable.

· Proven ability to build relationships with external recruiters and engage potential candidates independently through various sourcing channels, including social media.

· Experience in developing in-house training programs, assessment centers, and re-skilling/up-skilling initiatives.

· Excellent skills in Microsoft 365 particularly applications like Microsoft Teams, Word, Excel, PowerPoint, Outlook, and OneDrive.

· Experience in using the HR Workday system is a plus

· Fluency in spoken and written English is required; proficiency in additional languages is a plus.

· Strong communication skills and a high level of confidentiality are essential.

· Must be an advocate for our unique company culture.

· Willingness to travel as needed.

Profile:

· An open-minded and communicative person, who likes to work in an open office with a dynamic, multicultural working environment.

· An empathetic, caring and service-oriented person with excellent interpersonal skills, who likes to cooperate, interact, and support an international environment.

· Someone who can show a positive, helpful, and employee-focused work attitude towards local and expatriate colleagues.

· The ability to work off tasks proactively and pragmatically and feels comfortable to work in an open-framed policy structure.

· A flexible, yet detail-oriented team player, who is well-organized and able to think out of the box.

· Can-do attitude, ability to multi-task and work cohesively in a team environment.

· A character that has a passion to work in a hands-on working environment with few policies and procedures, in a bottom-up management style environment and as an internal guide/consultant/advisor/business partner for our decision makers/ managers.

The HR Site manager plays a crucial role in supporting and managing location-specific HR matters, working collaboratively with the functional HR team. This role requires collaboration with both site-based and functional HR resources to ensure seamless delivery of HR services. The HR Site Manager serves as a key liaison between the site and the broader HR function.

Key Responsibilities:

1. HR Planning / Initiatives

• Collaborate with senior management to identify and address HR needs specific to the site;
• Work closely with the functional HR team to ensure alignment with overall HR strategies and initiatives;
• Provide site-specific insights and requirements to contribute to the development of HR programs and policies;
• Support the implementation of Group HR initiatives from a location-specific view;

2. Employee Relations:

• Act as a point of contact for employee relations issues, addressing concerns and fostering a positive work environment;
• Collaborate with functional HR to ensure consistent application of company policies;

3. Performance Management

• Collaborate with functional HR team to manage the performance appraisal process, providing guidance to managers;

4. Training & Development

• Coordinate training programs in collaboration with functional HR team;
• Identify site-specific development opportunities and training needs;

5. Employee Engagement

• Implement initiatives to enhance employee engagement, working closely with both the site and functional HR teams;
• Organize events and activities to foster a positive workplace culture;

6. Compliance and Reporting

• Work with the functional HR and local HR Operations team to ensure compliance with employment laws and regulations;
• Stay updated on employment laws and regulations to ensure compliance;
• Work closely with legal and compliance teams to address any HR-related legal matters;
• Responsible for HR governance/compliance-related matters specific to location;

7. Vendor Management

• Manage HR services vendor and ensure all compliance and attestation are in place and aligned to the Group Procurement policies;

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field;
• Proven experience in HR management, with a focus on collaborative, matrix-based environments;
• In-depth knowledge of employment laws and regulations;
• Strong communication, interpersonal, and organizational skills;
• Ability to work independently and collaboratively in a dynamic environment;
• Ability to thrive and navigate in a matrix organization;

Company Overview:

Traveloka is a leading technology company that provides a one-stop travel and lifestyle platform for customers in Southeast Asia. Our platform offers a wide range of travel-related services, including flight and hotel bookings, activities, attractions, and more. With a mission to empower travelers with seamless experiences, we're committed to pushing the boundaries of technology and innovation in the travel industry.

It's fun to work in a company where people truly BELIEVE in what they're doing!

About the Role:

As a Data Manager, you will spearhead the data group dedicated to supporting the commercial teams for our Travel business. Your expertise will drive strategic insights, enhance data-driven decision-making, and optimize commercial performance. This role requires a blend of technical prowess, leadership, and a deep understanding of supply commercial optimization.

Responsibilities:

• Led a team of data analysts and engineers, ensuring they have the data repository, tools, resources, and training to deliver high-quality data analysis and reporting.
• Partner with commercial stakeholders (market managers, ) to understand their business needs and translate them into actionable data requests.
• Develop and implement a data strategy for the commercial team that is aligned with the overall company objectives.
• Design, build, and maintain data pipelines and dashboards to track key performance indicators (KPIs) and measure the effectiveness of commercial campaigns and treatments
• Conduct in-depth data analysis to identify trends, opportunities, and areas for improvement in hotel and flight acquisition, conversion, and revenue.
• Communicate complex data insights in a clear, concise, and actionable way to both technical and non-technical audiences
• Stay up-to-date on the latest data science trends and technologies and implement them to improve data analysis capabilities.
• Foster a collaborative and data-driven culture within the commercial team.

Requirements (Education, Technical Skills, Relevant Experiences)

• Minimum 7+ years of experience in a data leadership role, preferably within the travel or supply chain industry.
• Proven experience in managing and mentoring data analysts.
• Strong understanding of data analysis methodologies, including SQL, statistics, and machine learning (a plus).
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Experience working with data pipelines and cloud platforms (e.g., GCP) (a plus).
• Excellent communication and presentation skills, with the ability to translate complex data insights into clear and actionable recommendations for non-technical audiences.
• Strong leadership skills, with the ability to motivate and inspire a team.
• Strategic thinking and problem-solving skills.
• A passion for the travel industry and a deep understanding of online travel agent (OTA) business models (a plus).

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Responsibilities

• Responsible for overseeing and coordinating the implementation of automation systems within an organization. This role requires a blend of technical expertise, project management skills, and a deep understanding of business processes.
• Responsible for leading and managing automation projects from initiation through completion. This role involves working closely with cross-functional teams to ensure that automation solutions are delivered on time, within scope, and within budget.
• Oversee the deployment of automation technologies, manage project risks, and ensure that all project milestones are achieved.

1. Project Planning and Management:Develop detailed project plans, including scope, timelines, resource allocation, and budgets.
   Define project objectives, deliverables, and success criteria.
   Coordinate and manage project activities to ensure timely and successful completion.
   
2. Stakeholder Communication:Act as the primary point of contact for all project-related communications.
   Provide regular updates on project progress, risks, and issues to stakeholders and senior management.
   Facilitate meetings and presentations to review project status and address any concerns.
   
3. Team Leadership:Lead and mentor project teams, including automation engineers, analysts, and other relevant personnel.
   Assign tasks, set expectations, and monitor team performance.
   Foster a collaborative and productive work environment.
   
4. Technical Oversight:Oversee the design, development, and implementation of automation solutions.
   Ensure that automation technologies align with organizational goals and standards.
   Collaborate with technical teams to troubleshoot and resolve technical issues.
   
5. Risk Management:Identify potential project risks and develop mitigation strategies.
   Monitor project risks and implement contingency plans as needed.
   Ensure compliance with all relevant regulations and standards.
   
6. Budget and Resource Management:Develop and manage project budgets, including tracking expenses and ensuring cost control.
   Allocate resources effectively to meet project requirements.
   Ensure that projects are delivered within budget constraints.
   
7. Quality Assurance:Implement quality assurance processes to ensure that automation solutions meet established standards and requirements.
   Conduct post-implementation reviews to assess project success and identify areas for improvement.
   
8. Documentation and Reporting:Maintain comprehensive project documentation, including project plans, status reports, and technical specifications.
   Prepare and present reports on project performance, outcomes, and lessons learned.
   

Requirements

• Degree in Engineering, Computer Science, Business Administration, or a related field.
• Proven experience in project management, with a focus on automation or technology projects.
• Strong understanding of automation technologies, methodologies, and best practices.
• Proficiency in project management software and tools.
• Excellent organizational, leadership, and communication skills.
• Ability to manage multiple projects simultaneously and work under pressure.
• Relevant certifications (e.g., PMP, Six Sigma, or similar) are a plus.
• Benoi, Monday to Friday, 08:30 AM - 05:30 PM, Basic + mobile allowance + 2 times bonuses + 14 AL, perm role
• Job Reference: L3VR4X88

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

• Singapore Based (Penjuru Lane)
• Monday - Friday 8:30am – 5.30pm
• Salary: $5,500 - $6,500
• 5+ years of experience in transportation operations, logistics, or a similar role; Proficiency in transportation management software (e.g., HMS, TMS, GPS tracking)
• Career Progression Opportunities

Responsibilities

Transport Team, Drivers, and Supply Team Management & Development

• Lead and manage the transport team, drivers, and supply team, promoting a positive work environment and high performance.
• Develop a staff performance matrix to set performance expectations and goals and conduct regular reviews, provide training to improve skills and ensure adherence to operating procedure, safety, and operational standards.
• Conduct regular department meeting with Transport planner, Drivers, and Supply team to understand challenges face and resolve them
• Recruit and onboard new team members as needed to support operational need

Fleet and Route Management:

• Oversee the scheduling, dispatch, and routing of the transportation fleet to optimize delivery times and reduce fuel costs and maintain fuel consumption and CO2 emissions record
• Monitor fleet utilization and recommend adjustments to maximize efficiency.
• Analyse routes and delivery patterns to identify issue and opportunities for planning improvement.
• To oversee the local and cross border deployment.

Safety & Compliance:

• Ensure compliance with all transportation regulations, including vehicle maintenance, safety inspections, and driver and supply assistant hours, working with relevant team to align process.
• Develop and implement safety protocols to reduce accidents and ensure driver and supply team well-being.
• Conduct regular safety audits and site visit to develop training plan and inspections provide training on best practices, and address any non-compliance issues.
• Manage and handle operational incident and reporting process to provide preventive action and implementing the action proposed.

Budgeting & Cost Management:

• Manage the transportation budget, focusing on cost control and efficient use of resources.
• Track and report on transportation expenses, including fuel, maintenance, and labour costs.
• Identify and implement cost-saving initiatives without compromising service quality.

Customer Service & Collaboration:

• Collaborate with the customer service team to address any delivery issues and ensure transport team met customer requirements, ensuring customer satisfaction.
• Working closely with customer service manager on escalated customer inquiries regarding transportation and delivery.
• Work closely with other departments to coordinate delivery schedules and resolve any logistical challenges.

Performance Monitoring & Reporting

• Establish KPIs on the all above for transport operations, including delivery times, on-time performance, fuel efficiency and staffs performance.
• Monitor and analyse performance metrics, preparing regular reports to top management on the progress, performance with mitigation and improvement plan
• Use data to identify areas for improvement and implement changes to drive better results.

Job Requirements

• 5+ years of experience in transportation operations, logistics, or a similar role, with proven experience managing a team.
• Strong understanding of fleet management, route optimization, and safety regulations.
• Proficiency in transportation management software (e.g., HMS, TMS, GPS tracking) and Microsoft Office Suite.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Administrative manager

Job Description

• Payroll and CPF + IR filing.
• Government benefit claims.
• Internal Staff cash claims and documentation
• Quarterly GST filings and other taxation matters.
• Assist data entries, prepare and assist in day-to-day operation in accounting (Xero)
• Maintain proper documentation and ensure compliance of internal control/regional guideline
• Provide general office administrative and assisting HR and confidential tasks.
• Need to communicate with our HK, Malaysia offices.
• Detailed mind, tactful and good problem solving skills
• Proactive, well organized, high job commitment and passionate.
• Any other ad hoc duties as assigned by Management.

REQUIRMENTS:

• At least 3 years of relevant working experience
• Excellent communication and interpersonal skills
• Proficient in Excel, well-organized, independent and self-driven.
• Strong organizational skills with the ability to multi-task

We offer an attractive remuneration package, including 5-day work, 14 days annual leave, AWS to the right candidates. Interested parties please send full CV with expected salary to us.

STRICTLY no calls from AGENCY/RECRUITMENT FIRM.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Integrated Media Manager (Singapore)

5 months maternity cover

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing cross-media initiatives and campaigns across multiple regions, assisting in implementing the regional rollout of global media planning tools. 

The person will be the day-to-day consultant on media strategy for the initiatives mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals. Basic knowledge of measuring channel/campaign effectiveness is useful for this role.

Role: 

• Manage central media projects that span all product areas, liaising with various local & regional agencies to collect and validate media data. 
• Attend meetings with relevant internal teams and agencies and be able to provide concise notes on key takeaways and actions. 
• Execute training to Marketing teams and agencies as global tools roll out in APAC.
• Provide exceptional support to run cross-channel initiatives in APAC and analyse results to surface key implications for the business.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• 5+ years of working experience within a marketing/media agency environment
• Solid project management skills and communication skills are mandatory 
• Strong proficiency with presentation software (e.g. Google Slides/PowerPoint) for producing presentations and Google Sheets/Excel for handling large data
• Strong data organisation skills, especially in Google Sheets, to efficiently summarise and present data (comfortable using pivot tables and functions)
• Experience in online/offline media strategy & brand planning experience
• High-level knowledge of channel/campaign measurement 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Incident Handler Manager

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: [email protected]

Our Client is a leading stable firm.

The Incident Handler Manager is a key role responsible for overseeing technology incidents that affect customers, ensuring quick resolutions and clear communication with key stakeholders. This position also involves conducting post-incident reviews within the problem management framework to identify root causes, gather insights, and implement corrective and preventive measures.

Key Responsibilities:

• Ensure prompt resolution of all incidents impacting customers.
• Work closely with support teams (L2/L3) to facilitate timely incident resolution.
• Escalate issues resulting from process breakdowns that may lead to delays or violations of Service Level Agreements (SLAs).
• Participate in regular incident review meetings to assess ongoing incidents and promote swift closure.
• Prepare and distribute periodic service reports for stakeholders.
• Analyze incident trends to identify and address recurring issues.
• Ensure that incidents are accurately documented following the Incident Management process.
• Monitor and report on key performance indicators (KPIs) related to Incident Management.
• Conduct post-incident reviews for significant incidents to capture lessons learned and ensure follow-up actions are completed.
• Lead root cause analysis sessions to identify underlying problems and develop preventive measures.
• Track follow-up actions to ensure timely resolution of problem tickets.
• Identify and log problem tickets based on thorough analysis.
• Maintain oversight of all known errors within the system.
• Monitor and report on KPIs related to problem management.

Requirements:

• Minimum 5 years of experience in incident and problem management in a large organization.
• Background in a regulated financial institution is highly advantageous.
• Understanding of the digital payments landscape is a plus.
• Strong functional and technical knowledge of cloud technology components.
• Familiarity with ServiceNow is beneficial.
• Basic knowledge of AWS technology is preferred.
• Excellent communication skills for articulating complex issues clearly.
• ITIL 4 certification is required

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

Job scopes

• Fully responsible and accountable for the outlets operating budget including revenues, labour costs and profitability.
• Constantly find ways to further increase revenues without sacrificing pre-determined standards.
• Ensure effective communication between Manager and staff.
• Preparation of F & B profit, budget and marketing plan.
• Assist and make recommendation to management for promotional activities and creative ideas.
• Evaluate, develop and implement training program and conducting training sessions for staff.
• Ensuring the highest quality product served.
• Holds daily briefing with staff in each shift and review occupancy forecast, reservations, special attention, complaints, problematic issues and others as deem appropriate.
• Constantly monitors that guests are being attended and served according to standard set and attend to guests as needed.
• Anticipate guests’ complaints and take prompt corrective action.
• Be aware of clientele mix, seasonal periods and festivities and make recommendation to management for competitive analysis and budgeting purposes.
• Coordinate with Chef and beverage department for any special promotion and ensure staff is aware of it to ensure that up selling is exercised.
• To maintain a strong and efficient team while creating loyal and trustworthy staff.

Requirements :

• At least 4 years of working experience in the related field is required for this position.
• Able to lead and motivate the team.

Job Description:

• Assist in researching and identifying potential business opportunities, including new markets, industries and clients.
• Support the development of business proposals, presentations and marketing materials to pitch services to prospective clients.
• Assist in conducting market research and analysis to identify trends, competitive landscape, and potential areas for growth.
• Collaborate with the Business Development team to develop and implement strategies to achieve sales targets and business objectives.
• Assist in building and maintaining relationships with existing clients, providing ongoing support and addressing any inquiries or concerns.
• Coordinate with internal teams to ensure effective communication and collaboration on business development initiatives.
• Assist in organizing and attending meetings, conferences, and networking events to promote company services and build relationships with potential clients.
• Provide administrative support to the Business Development team, including managing calendars, scheduling appointments, and maintaining databases and records.
• Stay updated on industry trends, market developments, and competitor activities.
• Perform other duties and responsibilities as assigned by the Director or Senior Management team.

Requirements :

• Bachelor's Degree in Business Administration, Marketing or related fields.
• Minimum of 3 years in business development / Sales / Corporate Secretary / handling new set-up company related experience.
• Strong interpersonal and communication skills, with the ability to build rapport with clients and collaborate effectively with internal teams.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Proactive and self-motivated with a strong desire to learn and grow in the fields of business development
• Proficient in Microsoft office Suite (Word, Excel, PowerPoint).
• Ability to work independently and part of a team, with a positive attitude and willingness to take on new challenges.
• Flexibility to adapt to changing priorities and deadlines as needed.
• Excellent promotion and sales skills are a plus.

• Oversee the service of the Bar and maintain overall responsibility for beverage service throughout the Hotel.
• Plan and implement systems to maximize sales and revenue.
• Maintain low wastage levels through good stock management and rotation, accurate recording, training and active monitoring.
• Take responsibility for stock control, including ordering, acceptance, maintenance of stock levels and stock rotation.
• Develop and maintain professional relationships with internal and external customers.
• Ensure the bar area and behind the bar are kept clean and tidy at all times and in accordance to specified standards.
• Ensure all equipment is kept clean and tidy and in good working condition

Requirements:

• At least 3 years of working experience in the related field is required for this position.
• Able to lead and motivate the team.
• Good interpersonal skills.
• Possess Food Hygiene Certificate

This is a permanent role with a large EPC oil and gas and petrochemical company.

Job Description:

• Formulate sales strategies and conduct sales activities including preparation of proposals covering Singapore and its neighboring markets. The position is expected to formulate specific short-, medium- and long-term sales strategies based on its business and operation policy and drive the sales growth and business performance to achieve our target.
• Collect and interpret market information and regularly report to managements, especially focusing on the opportunities in areas of energy, chemical, life sciences, industrial and urban infrastructure in Singapore, Malaysia, and Thailand.
• Develop and implement measures to explore new business opportunities (new client and new business domain) in our targeted area.
• Identify key issues in business strategy of the company and formulate sales strategies to address them.
• Take operational lead to develop and adjust sales strategies to achieve the financial target of the company.
• Take operational lead to develop and compile proposals by collaborating with relevant divisions/departments of the company while creating the winning strategy.
• Implement measures to explore new business opportunities (new customers and new business domain), as well as build and maintain trusting relationship with new customers, based on the sales strategy.
• Lead negotiations with customers together with project team of the company, including commercial and contract matters. This position is particularly required to handle various types of projects with several stakeholders (both internal and external) and well communicate with our clients and expected extensive knowledge in the business side of the projects.
• Communicate with various stakeholders, including shareholders, partners, relevant government agencies and customers (including existing and new customers) in Singapore and across the region to build and maintain trusting relationships.
• Work together with internal teams to develop proposals including technical idea and solutions to achieve sales targets by ensuring the best possible services and effective communications to clients.

Requirements:

• Bachelor’s degree in any engineering field or business administration.
• Minimum 7 of experience in Oil & Gas and or Life-Science and infrastructure related industry as sales, including more than 3 awarded PJs with a value of 50MMUSD or more.
• In-depth practical knowledge and understanding of contractual practices and contracts in EPC projects.
• Technical and/or engineering knowledges in energy, chemical, life sciences, industrial and urban infrastructure is preferable.
• Excellent interpersonal and analytical skills with the ability to think "outside the box" to solve problems.

Bunker Partner is an independent global trader of marine fuels and bulk commodities with in-depth knowledge of the shipping industry. Today, we have trading offices in Estonia, Cyprus, Singapore, UAE, Greece, Germany and Denmark. We have a great team of 80+ professionals worldwide.

The company has also been featured by the Financial Times among the fastest-growing companies in Europe five times and ranked #133 in the list of FT 1000 Europe’s Fastest-Growing Companies 2023.

THE ROLE

As a Business Development Manager, you will play a key role in identifying and pursuing new business opportunities within the bunker trading industry across the APAC region. You will work on both the purchasing and sales sides, establishing strong networks with suppliers and clients to enhance our market presence. This is a unique opportunity for someone who thrives in a fast-paced, dynamic environment and is passionate about contributing to a growing business.

JOB RESPONSIBILITIES

• Proactively identify new business opportunities within the APAC region in bunker trading (both purchasing and selling side).
• Build and maintain strong relationships with key stakeholders, including suppliers, clients, and partners.
• Conduct market research to understand industry trends, pricing, and competition, and develop strategies to expand market share.
• Negotiate and manage contracts, ensuring terms align with the company's goals and profitability.
• Collaborate with internal teams, including bunker trading, compliance, and credit risk, to ensure seamless delivery of services.
• Provide regular reports and updates on business development activities, targets, and market insights.
• Stay up to date with industry regulations and developments, ensuring the company remains compliant and competitive.

OUR FUTURE COLLEAGUE

• Proven experience in business development, ideally within the bunker trading or related maritime/fuel sectors.
• Strong knowledge of the APAC region, including key markets and business practices.
• Excellent communication and negotiation skills, with the ability to build long-term relationships.
• The ability to work independently, take initiative, and drive results in afast-paced environment.
• Strong analytical skills and the ability to think strategically.
• Fluent in Mandarin and English; additional language skills relevant to the APAC region are a plus.

WE OFFER

• Competitive remuneration package
• Personal growth and self-development in a stable and fast-growing international company
• Supportive and experienced team who works hard and likes having fun together
• Comfortable working environment and cozy office in Singapore

If you feel you belong to our team, please do not wait and apply here. Applications from other sources will not be accepted.

We will consider closing the job opening as soon as the ideal employee is found.

In case of any further questions, feel free to contact HR Manager Nelja Kornfeld ([email protected]).

The incumbent is to be responsible for a broad range of Operational HR services to meet employee-related business needs and to ensure that the HR Operations function is audit ready at all times.

This is a individual contributor role.

[Please note that the Company would be moving to Labrador Park soon]

Job Description

Manage the daily HR operations- Manage the delivery of pre-employment screening via the approved vendor ensuring that all new employees are effectively screened according to the HR Principles & Guidelines- Ensure that all HR operational processes e.g. onboarding, work pass administration, leave administration, benefits administration, performance management, offboarding are implemented in a timely manner- Ensure that payroll advice is submitted to the vendor accurately and timely, prepare payroll related documents such as headcount and payroll reporting, bonus provision- Responsible for income tax reporting such as preparing IR8A, appendices such as shares gain, car park, temp accommodation- Ensure the accuracy of the invoices for HR related services are raised and paid promptly- Conduct briefing session for new hires

Process Improvement- Continuously seeking to leverage Workday system by ensuring that PSS HR processes are automated wherever is possible- Working with the internal Workday HR team, consider creative solutions for the additional use of the system to deliver business outcomes- Streamline and automate HRMI reporting via Workday wherever is possible- Manage the processes to ensure data integrity in Workday

Vendor Management- Manage HR Operations' vendors in line with the prevailing Group vendor management policy

Business delivery and client management- Utilize feedback given by clients, employees and product providers to evaluate and improve employees' experience- Deliver operational experience and expertise to the formation of projects that contribute towards exceptional employee service, explore opportunities and identify negative threats

Ad Hoc duties/projects- Ad hoc projects assigned

Job Specifications·

University degree, preferably with an emphasis in a relevant HR discipline· HRIS and data analytics experience – Workday preferred· Contract and vendor management experience·

Project management skills (trainable if required)·

Experience of delivering process review and improvement·

Experience of managing and transforming Payroll Operations·

Displays the following soft competencies:

• Formal presentation
• Building strategic client relationships
• Planning and organizing
• Analysis/problem solving, influence collaboration
• Performance management and negotiation

KGI Securities (Singapore) Pte. Ltd. is seeking an experienced and dynamic Senior Product Manager to join our Wealth Management division. The ideal candidate will be responsible for managing a diverse product portfolio, supporting the sales team, and overseeing end-to-end product processes. This position offers an exciting opportunity to shape our product strategy and contribute significantly to our growth in the competitive wealth management sector.

Key Responsibilities:

1. Product Management:

• Manage a diverse portfolio of financial products within the Wealth Management division, including mutual funds, fixed income, and structured products.
• Develop and implement product strategies aligned with market trends and company objectives.
• Maintain and strengthen relationships with product providers, external fund houses, and other key counterparties.

2. Sales Support:

• Collaborate closely with the Wealth Management sales team to understand client needs.
• Provide product expertise and support to drive sales and revenue growth.
• Develop and deliver product training programs for the sales team.
• Design and implement product-specific sales tools and materials to support the sales team.

3. Product Onboarding:

• Oversee the end-to-end product onboarding process.
• Ensure compliance with regulatory requirements and internal policies.
• Identify opportunities to expand our product suite by sourcing and onboarding new third-party products based on market research and client feedback.

4. Product Due Diligence:

• Conduct thorough due diligence on all products before onboarding.
• Assess product risks, features, and suitability for target client segments.
• Develop and implement appropriate selling processes for each product type.
• Collaborate with compliance to ensure selling processes adhere to regulatory standards.
• Maintain up-to-date documentation on product due diligence processes and findings.

5. Product Advisory:

• Provide expert advice on product features, benefits, and risks to internal stakeholders and clients.
• Develop product-related content for marketing materials and client communications.
• Attend industry events, conduct market research, and maintain up-to-date knowledge of market trends and competitor offerings to inform product strategies and development.

Requirements:

• Bachelor's degree in Finance, Business Administration, or related field.
• Minimum 8-10 years of experience in product management within the financial services industry.
• Strong knowledge of wealth management products and services.
• Proven track record in product development, launch, and lifecycle management.
• Familiarity with regulatory requirements in the financial services industry.
• Strong analytical, leadership, and project management skills.
• Excellent communication and presentation skills.
• Ability to work effectively in a fast-paced, dynamic environment.

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within the transfer pricing team, they are now seeking to hire a driven and tenacious individual as part of their growing transfer pricing team.

Responsibilities:

Transfer Pricing Strategy Development:

• Design and implement transfer pricing strategies tailored to clients' business models and global tax positions.
• Lead the preparation of transfer pricing documentation, including master files, local files, and Country-by-Country reports (CbC).
• Advise clients on the tax implications of cross-border transactions and ensure compliance with local and international transfer pricing laws (OECD guidelines, BEPS).

Compliance & Reporting:

• Manage and oversee the transfer pricing compliance process for a portfolio of clients, ensuring accuracy and timeliness.
• Work closely with the tax and audit teams to ensure that all transfer pricing policies comply with legal requirements and are accurately reflected in financial statements.
• Lead engagements with tax authorities during audits or inquiries on transfer pricing matters.

Risk Management:

• Evaluate potential transfer pricing risks and opportunities in clients' existing structures.
• Provide strategic advice on managing risks and ensure that appropriate documentation is in place to support the company’s transfer pricing policies in the event of a tax audit.

Client Advisory:

• Serve as the primary point of contact for clients on transfer pricing matters, including managing client relationships and handling technical queries.
• Provide expert advice on intercompany pricing for goods, services, intellectual property, and financing transactions.

Research and Analysis:

• Perform detailed industry and company-specific analyses to understand the functions, risks, and assets involved in related party transactions.
• Keep up to date with changes in transfer pricing regulations and global tax issues, advising clients on their impact.

Team Leadership & Development:

• Lead, mentor, and develop junior staff within the transfer pricing team.
• Ensure effective project management across multiple engagements to meet deadlines.

Cross-Departmental Collaboration:

• Collaborate with other tax and audit departments to integrate transfer pricing solutions with broader tax planning and compliance services.
• Work closely with international offices for cross-border projects and coordinate global transfer pricing requirements.

Qualifications & Skills:

• Bachelor’s or Master’s degree in Accounting, Economics, Finance, Law, or a related field.
• A relevant professional qualification (e.g., CPA, CA, CFA, or similar) is advantageous.
• 1-3 years of experience in transfer pricing, preferably in a Big 4 or mid-tier audit for Associate and 2-5 years of experience for Senior Associate.
• 7 - 10 years of experience in transfer pricing, preferably in a Big 4 or mid-tier audit firm for Managers and above.
• Strong knowledge of international transfer pricing regulations and OECD guidelines, with a focus on BEPS.
• Experience with transfer pricing documentation, planning, and compliance for large multinational companies.
• Proven leadership skills with the ability to manage teams and projects.
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage multiple engagements and meet deadlines in a fast-paced environment.
• Proficiency with tax software and tools.

Job Description & Requirements

Responsibilities

· Ensure adherence to professional standards and regulatory requirements

· Design and implement quality management policies and procedures

· Evaluate system of quality management control through firm-level and engagement-level reviews and document defects and / or recommendations for improvement

· Participate in technical projects and consultations

· Direct use and provide training on the firm-tailored auditing tool

· Train personnel about professional standards and regulatory requirements

Requirements

· Degree in Accountancy or related discipline with professional qualification

· 7 - 10 years of relevant experience in public accounting firm or equivalent

· Excellent understanding of accounting, auditing and regulatory requirements

· Strong interest and passion in professional standards and quality management

· Good project and people management and communication skills

We offer a competitive salary & benefits package, a professional and conducive work environment that supports your development and goals. Please include information such as last drawn and expected salary, reason for leaving and notice period.

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within their corporate tax team, they are now seeking to hire a driven and tenacious individual as their Corporate Tax Manager or Senior Corporate Tax Manager and be part of their team.

Responsibilities:

Corporate Tax Compliance:

• Oversee and manage the preparation and review of corporate tax returns for a portfolio of clients, ensuring accuracy and timeliness.
• Ensure compliance with corporate tax regulations, including the filing of tax returns, tax computations, and other tax-related documents.
• Monitor changes in tax laws and regulations, ensuring that clients are informed and their tax strategies are adjusted accordingly.

Tax Advisory & Planning:

• Provide proactive tax planning strategies to minimize tax liabilities and enhance tax efficiency for clients.
• Advise on the tax implications of mergers, acquisitions, restructurings, and other corporate transactions.
• Support clients in managing corporate tax risks, identifying opportunities for tax savings, and addressing tax challenges.

Client Relationship Management:

• Serve as the main point of contact for corporate clients on tax matters, managing day-to-day client interactions and ensuring a high level of service.
• Develop strong relationships with clients, understanding their business needs and offering tailored tax solutions.
• Lead client meetings, delivering complex tax information in a clear and practical manner.

Tax Audits & Dispute Resolution:

• Support clients during tax audits, including the preparation of documentation, managing communication with tax authorities, and addressing audit queries.
• Assist clients in handling tax disputes, providing technical support and negotiating settlements with tax authorities when necessary.

Cross-Functional Collaboration:

• Collaborate with other departments within the firm, such as audit and advisory, to deliver integrated solutions for clients.
• Work closely with the firm’s international tax teams to address cross-border tax issues and provide clients with global tax solutions.

Team Leadership & Development:

• Supervise, mentor, and train junior staff in the corporate tax team, ensuring their professional growth and development.
• Manage and allocate resources to ensure the successful delivery of client projects.
• Review work prepared by junior staff and ensured high-quality service delivery.

Research & Technical Analysis:

• Conduct research on complex tax issues and provide clients with technical advice based on the latest tax legislation and case law.
• Stay updated on tax developments, including local and international tax regulations, and share insights with clients and the team.

Qualifications & Skills:

• Degree in Accountancy, Finance, or relevant discipline preferably with a professional qualification as recognised by SCTP
• Minimum of 7 years of experience in corporate tax, with experience in a mid-tier or Big 4 tax firm preferred.
• Must be familiar with Singapore Tax guidelines.
• Strong understanding of corporate tax laws, regulations, and tax accounting.
• Experience in providing tax advisory services, with a focus on strategic tax planning and risk management.
• Proven ability to manage multiple client engagements and meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
• Strong leadership skills, with the ability to manage and develop junior team members.
• Proficiency in tax software and financial reporting tools is advantageous.

As the Assistant Atrium & Event Manager, your main responsibility is to create and execute strategies to maximize profits from atrium events. This includes managing budgets, forecasting revenue, and controlling costs. You'll engage suppliers, secure brand partnerships, and work with landlords to optimize event space. Key duties involve:

· Maximizing event profitability through effective planning and execution.

· Managing supplier relationships to ensure quality services at optimized costs.

· Growing brand partnerships to boost event revenue.

· Collaborating with landlords to align event goals with property objectives.

· Overseeing event planning from start to finish to ensure a great attendee experience.

· Using data analysis to improve event performance.

· Leading a team to ensure smooth event operations.

· Ensuring compliance with safety regulations and company policies.

Job Responsibilities

· A bachelor's degree in Event Management, Business Administration, or a related field. Additional certifications in event planning or management will be advantageous.

· At least 5 years of experience in event management, ideally with a focus on atrium or large-scale commercial events.

· Proven experience in managing supplier relationships, budgeting, and handling brand partnerships.

· Experience working with landlords or property management to optimize event spaces.

· Strong budget management skills, including revenue forecasting and cost control.

· Excellent communication and negotiation skills for engaging suppliers, brands, and landlords.

· Proficiency in data analysis to track event performance and make data-driven decisions.

· Team leadership experience, with the ability to mentor and manage a team.

· Problem-solving and decision-making skills to handle challenges during event execution.

· Attention to detail in ensuring compliance with safety regulations and policies.

Location : Tampines, WFH and Site

Salary Range : $4,900.00

We regret to inform that only shortlisted candidates will be contacted.

Interested candidates, please forward your resume to [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

BIM Manager
Salary: $4,800 - $8,000
Working day: Monday - Friday (8am - 5.45pm)
Office Location: Woodlands | Project Site discuss during interview

Duties & Responsibilities:

• Look into the company’s BIM Project Deployment Plan and develop BIM Project Execution Plans, BIM collaboration, documentation, enforcement, monitoring and workflow to meet the project.
• Work closely with project teams to provide solutions for BIM related technical issues. Assist project teams and design teams with BIM implementation
• Set up processes & workflows for efficient delivery of the project BIM deliverables.
• Set guidelines for internal and external model exchanges between project stakeholders and monitor its progress
• Attend client meetings & lead the decision-making process affecting the BIM deliverables
• Liaise and coordinate and other trades for cross-team support on BIM software
• Regularly meet with key project staff to update on progress. Document meeting minutes highlighting key action point. Ensure the issues highlighted are resolved, concluded and monitored for resolution provided by the design team.
• To oversee the BIM Coordination and daily management of BIM project data sets/workflows and project set up
• Collaborate with team and other relevant departments to ensure all drawings are in order as per design requirements.
• Any other duties deemed necessary and as assigned by the Senior Management.

Qualifications & Experience:

• Certificate in AutoCAD Autodesk & Revit MEP Autodesk advanced module.
• Higher NITEC / Diploma in Mechanical engineering or equivalent.
• Min 3 of experience in M&E drafting using AutoCAD, Revit and BIM preferably from Construction industry.
• Need to communicate with Internal staff including Site Construction Crew, Supervisors, Engineers, Managers and Client’s BIM representatives.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Job Responsibilities :

• Achieve Sales Goals: Work on increasing sales, profit, and market share for assigned product categories by staying on top of market trends and creating strategies to grow business and counter competition.
• Manage Inventory: Ensure the right products are available in the right amounts to meet customer needs, while reducing losses.
• Create Promotions: Develop exciting promotions that drive additional sales to the stores.
• Plan Store Layouts: Implement product placement strategies that encourage customer purchases and boost sales.
• Oversee Category Strategy: Ensure the execution of strategies for product categories and help develop store brands or private label products.
• Build Strong Partnerships: Maintain strong relationships with suppliers and stay informed on market trends and customer preferences.
• Adapt to Market Trends: Regularly review industry trends to keep the product mix appealing to target customers.
• Competitive Pricing: Develop pricing strategies that provide value to customers.
• Maximize Supplier Deals: Work closely with suppliers to get the best terms, discounts, and offers to improve sales and profitability.
• Category Performance Reporting: Create monthly reports to track the performance of assigned categories.
• Evaluate Promotions: Analyze promotions to ensure they are as profitable as possible.

Job Requirement :

• Diploma or Degree in business, marketing, or a related field.
• Work Experience: 4-6 years in a similar role, ideally in retail or FMCG (Fast-Moving Consumer Goods).
• Market Knowledge: Strong understanding of market trends.
• Excellent presentation and people skills.
• Energetic, creative, collaborative, and adaptable.
• Ability to analyze data (like AC Nielsen) to gain insights.
• Strong communication and negotiation abilities.
• Works well across teams and departments.
• Decision-maker who can adapt to changing conditions quickly.

Salary Range : $5,000.00 to S$6,000.00

Working location : Tampines, Office Hours

We regret to inform that only shortlisted candidates will be contacted.

Interested candidates, please forward your resume to [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

What you'll do:

As a Senior HR Manager focusing on Talent Management, you will play a pivotal role in shaping the future of our client's workforce. Your expertise will be crucial in developing robust strategies that align with business needs, fostering high performance across the organization. You will work closely with business leaders and the HR team to ensure programs meet organisation needs. Your responsibilities will also extend to providing HRBP support across various functional areas. This is an exciting opportunity for someone who thrives in a dynamic environment and is passionate about people development.

• Develop a comprehensive strategy and road-map for talent and development agenda aligned with business needs.
• Manage the annual global talent review process including talent identification and succession management.
• Analyse talent related data and develop strategies to engage and retain top talent.
• Implement employee recognition programs and career development opportunities.
• Evaluate and enhance performance management processes and systems to drive high performance across the organisation.
• Serve as an internal consultant on organisational development and talent solutions.
• Provide HRBP support covering functional areas: recruiting/staffing, compensation, benefits, on-boarding, data reporting, employee relations, policy implementation, and employment law compliance.

What you bring:

The ideal candidate for this Senior HR Manager role brings a wealth of experience in both Talent Management and HRBP roles. You are comfortable navigating Talent Management platforms such as SAP or Workday and have proven success in running strategic talent modules. Your ability to work effectively within an unstructured or decentralised model sets you apart. With your high emotional intelligence, you are adept at managing cross-cultural stakeholders and ensuring that the People Experience aligns with company core values. Your growth-oriented mindset will be key in this role.

• Degree holder with 5-8 years of experience in Talent Management or as a HRBP.
• Experience with Talent Management platforms (e.g., SAP/Workday).
• Proven track record in running strategic talent modules in Functional skills sets and career mapping frameworks.
• Comfortable working in an unstructured/ Decentralised type of model.
• Demonstrated track record in managing cross-cultural stakeholders.
• Ability to build relationships and ensure People Experience aligns with company core values.
• High level of emotional intelligence with a growth-oriented mindset.

What sets this company apart:

Our client is a leading player in the industry, known for their commitment to innovation and growth. They offer a dynamic work environment where your contributions are valued and recognised. With their focus on people development, they provide ample opportunities for career progression and personal growth. This is an exciting opportunity to join a company that truly values its employees and provides a supportive and inclusive workplace.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1110670 Dutta Sunil John

Release Operations and Change Manager

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: [email protected]

Our Client is a leading stable firm.

Position Summary

The Release Operations and Change Manager is essential in enhancing ITIL processes within the Platform Technology division. This role focuses on overseeing the evaluation and approval of technology changes, ensuring compliance with established change management protocols. The manager will lead change approval sessions, monitor progress, secure necessary approvals, and ensure timely closure of all changes.

Key Responsibilities

• Organize and lead change approval meetings with technical teams and management.
• Develop and execute effective change management strategies and plans.
• Guide cross-functional teams to achieve change objectives successfully.
• Prepare comprehensive reports for senior stakeholders, detailing approved changes and their associated risk profiles.
• Track change progress, proactively identifying and mitigating potential risks.
• Collaborate with project managers to seamlessly integrate change management into project planning.
• Foster a culture of resilience and continuous improvement with a focus on risk management.
• Analyze trends related to the impacts and outcomes of changes.
• Review incidents to ensure accurate documentation in line with the Incident Management process.
• Monitor and report on key performance indicators (KPIs) related to Change Management.
• Conduct post-implementation reviews for changes that did not succeed or led to incidents.

Release Management:

• Design and implement effective strategies, processes, and procedures for release management.
• Oversee all aspects of release activities, including scheduling, resource allocation, and stakeholder communication.
• Work closely with development teams to clarify release requirements and dependencies.
• Ensure compliance with software release management policies while maintaining proper role segregation.
• Collaborate with QA teams to ensure thorough testing and adherence to quality assurance standards.
• Coordinate with operations, technology, and external partners for smooth deployment and rollback planning.
• Identify and address risks, issues, and conflicts related to releases.
• Communicate release plans, status updates, and changes to all relevant stakeholders.
• Ensure compliance with organizational policies, procedures, and industry regulations.
• Continuously refine release management processes and practices to enhance efficiency.
• Prepare detailed reports for senior stakeholders on release activities and associated risks.
• Work alongside project managers to effectively integrate release management into project plans.
• Cultivate a culture of resilience and ongoing improvement with a focus on risk awareness.
• Analyze trends in release activities to identify areas for enhancement.
• Monitor and report on all KPIs related to Release Management.
• Collaborate with technical teams to conduct post-implementation reviews for unsuccessful changes and rollbacks.

Requirements

• 5-10 years of experience in change management within a large organization.
• Experience in a regulated financial institution is a strong advantage.
• Knowledge of the payments landscape is beneficial.
• Comprehensive understanding of software development life cycles (SDLCs) and release management methodologies.
• Proficiency with release management tools, code repositories, and DevSecOps pipelines (e.g., JIRA, ServiceNow, AWS Code Pipeline, GitHub, BitBucket); experience with ServiceNow is a plus.
• ITIL 4 certification is required.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060