We are a rapidly growing company in the field of e-commerce, well known in the wedding and party related industry, with a huge following on various digital platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.).

Position Summary:

Reporting to the Marketing Manager, Influencer Marketing Manager will manage our Influencer strategy across gifting, events and activations, and social content. You will be responsible for the development and performance of influencer marketing campaigns across social and offline channels.

You will also build-up and manage our growing Influencer team, optimizing and scaling our existing programs, work closely with our in-house Creative team to drive impact across all social channels, and be responsible for establishing and building relationships with key industry partners on social platforms.

Responsibilities:

• Identify talent partners based on company initiatives and project needs, taking a strategic, data-driven, and holistic view of influencer marketing encompassing nano, micro, macro influencers, content creators.
• Continue to nurture our existing influencer community while looking to expand into new demographics and strengthen influencer relations by managing day-to-day communication with influencers via email, phone, text, etc.
• Maintain talent relationships and create connections with new partners through mailings, giftings and outreach on brand initiatives, building close relationships that create alignment and transparency.
• Exceed targets across revenue, engagement, messaging and follower growth, working closely with the social, communications and editorial teams.
• Manage influencer marketing forecast, budget, and optimizations based on business needs.
• Measure success of social media activations through KPIs and forecasting.
• Develop and manage an Influencer calendar that we can leverage across all our social channels.
• Stay on top of pop culture, social media, influencer trends, as well as emerging technologies and social media platforms and platform updates.

Requirements:

• Bachelor’s Degree or equivalent experience.
• 5+ years of related experience, preferably within Influencer Marketing, social media, or PR in the fashion industry.
• An ideal candidates will have a personal rolodex of influencer and celebrity talent relationships with and an eye for new upcoming talent.
• Expert in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.
• Ability to think strategically and creatively.
• Flexibility to adapt quickly to changing business needs and dealing with ambiguity.
• PC Skills, including MS Office, and MS Outlook.
• Excellent written and verbal communication skills with keen attention to detail.
• Comfortable with occasional travel.
• Self-starter, ability to thrive in a fast-paced environment.

Role and Responsibilities

• Oversea the Program Management Office, PMO for NBS
• Champion annual work planning reviews with stakeholders, from budget to agreement with users
• Manage and operationalize demand management process with rigor in governance & compliance
• Streamline SAP reports for end-to-end delivery performance KPIs, from demands utilisation to projects closure
• Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions
• Establish and implement standards and guidelines on project management practices, costing etc; couple with on-going operational efficiency improvement within PMO functions
• Provide training and guidance related to project management standards and project monitoring
• Initiate & implement process improvements to aid demand and delivery fulfillment, marksmanship & performance dashboard
• Support program/project audits

Requirements / Qualifications

• Programme management experience; preferably in managing programmes in a large-sized organization operating in a highly complex environment.
• Proficient in Microsoft Office Excel & Automation, MS SharePoint Workflow Automation; hands on Tableau reporting will be advantageous
• Proficiency in Tableau Reporting will be advantageous
• Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem solving skills.
• Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.
• Proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project.
• Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations
• Experience with documentation work products including manuals, SOPs, training aides and process documents
• Ability to manage multiple project activities at the one time and excellent prioritisation skills.
• Excellent professional written and verbal communication skills, plus effective interpersonal skills.
• An active Project Management Professional (PMP) certification (or ability to obtain within 6 months)
• Experience with project management methodology and knowledge of the system development life cycle (SDLC)
• Degree holder with 7 to 10 years of relevant working experience or Diploma holder with more than 10 years of relevant working experience

We are seeking a Chat Software Manager to join our dynamic team and play a key role in leading our technical initiatives and team management. This position offers an exciting opportunity for an experienced professional to oversee the development and management of chat software systems while ensuring strategic partnerships and successful project outcomes.

Key Responsibilities

1. Technical Leadership: Lead the tech team in developing, deploying, and maintaining reliable and innovative chat software solutions.
2. Project Management: Oversee project planning and execution to ensure timely delivery of high-quality results that align with business goals.
3. Business Negotiations: Conduct and manage negotiations for major projects, ensuring contracts protect organisational interests and foster successful partnerships.
4. Market Analysis and Strategy: Monitor industry trends to provide insights and strategies that align technology solutions with market opportunities.
5. Team Development: Build and nurture a high-performing tech team through recruitment, mentoring, and fostering a culture of collaboration.

Requirements

• Bachelor’s degree or higher in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in software development or related fields, with at least 3 years in a leadership role managing technical teams or chat software systems.
• Strong technical expertise with Java or Golang and familiarity with Linux systems, MySQL, and micro services architecture.
• Proven experience in designing scalable and secure chat systems, utilising real-time communication protocols like WebSocket or gRPC.
• Strong ability to lead technical teams, enforce best practices in coding and documentation, and align technical solutions with business objectives to deliver innovative and high-quality projects.
• Bilingual proficiency (English and Mandarin) is preferred to liaise with Chinese counterparts effectively.
• Strong knowledge of chat software technology, market trends, and best practices.
• Demonstrated ability to lead business negotiations and manage contracts for large-scale projects.
• Candidates who are Singapore Citizens or PR holders are preferred.

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3-10 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

About Iris

We’re Iris. We’re The Participation Agency. A creative, strategy and innovation company that uses the power of participation to excite progress for businesses. Whatever your role, we’re inviting you to participate in progress – moving yourself and the world forward with every decision you make.

Our office

Our bustling office in the business district of Singapore proudly embodies the best of Iris within the APAC region. Home to an eclectic team of 40 with deep specialisms, we are proud to be the creative agency of record for Trust, Samsung, Alcon and other leading brands in the region.

What are we looking for?

We’re looking for a Social Media Manager/Senior Executive to join our Iris Inc team with a creator mindset and connected community that is social first, native and tapped into the cultural conversation. As part of the content creation team, you will play a vital role in social strategy and planning, and content creation and creativity. This roles provides many learning opportunities for anyone who loves all things social content and wants to build out their expertise in this field into a fledgling strategy career.

Our ideal candidate needs to understand Social through two key lenses.

INSIGHTS + OPTIMISATION

They should enjoy spotting emerging trends, unpacking the reasons behind why they are popular movements, and packaging these as insights and creative opportunities. They are also comfortable building holistic strategies, finding new conversations and storytelling techniques for our clients.

We want them to help other Iris teams understand which of our competitors are doing great work in the social space, as well what techniques, tactics, and formats are most effective in driving key client objectives.

IMPLEMENTATION

They should live and breathe social and know how to take an idea and explode it in surprising and creative ways across the different social media channels and formats.

The right candidate will be someone who loves details and is thorough in their work. For them, they take pride in delivering high quality work that is carefully executed.

This includes the nitty gritty business of managing social communities, scheduling, publishing, and boosting content, and other such tasks that drive social performance and team efficiency.

Your responsibilities as a Social Media Manager/Senior Executive will be to:

• Content Creative: Support in conceiving, creating or inspiring the production of thumb-stopping content that gets audiences leaning in to understand more about our brands and their products
• Evaluation and Reporting: Ensuring success for all things social by analysing and optimising the performance of our content on social channels
• Content Strategy and Planning: Be part of Iris Singapore’s expanding social team, supporting other social specialists in development of impactful engaging content that delivers against a client’s business and marketing objectives
• Client Management: Be the point of contact and heart of the team ensuring success of the account from briefing to production to implementation
• Community Management: Daily community engagement and monitoring, looking at the best ways to create personal relationships by starting conversations with the core customer
• Paid Social Management: Ensuring media optimisation by creating media plans and executing paid social ads to achieve clients’ business objectives and increase visibility of our social activities
• Content Creator/Influencer Management: Be the point of contact ensuring success of content creators or influencers engagement from strategy to briefing and liaison.

Who are you?

• 3-6 years of social media management and content creation
• Passion for strategic and creative thinking through social channels
• Understanding people’s social media consumption behaviour, and the human insights that underpin it
• Experience or certification in working with social media tools, including but not limited to Facebook Ads Manager, Facebook analytics, LinkedIn, Sprinklr, Brandwatch and Sprout Social
• A keen eye for detail and the ability to be meticulous in delivering accurate work
• Strong skills in data analytics
• Previous experience working on government bodies and both brand and agency sides would be an advantage

Who are we?

The Iris Character

We have five core behaviours that we look for to help us to build a culture that fosters true progress: Courage, Storytelling, Collaboration, Empathy and Commitment.

What’s in it for you?

• Core hours (10am-4pm)
• Hybrid working arrangement
• Inpatient insurance
• Outpatient health benefits

Holiday

• 20 days per annum
• Agency closure from Christmas Eve to New Year’s Day
• Plus your birthday day off
• Plus an extra day each year after 3 years of service, capped at 3 additional days
• No-smoke privilege

Diversity, Equity & Inclusion

We are proud to be an equal opportunities employer and recruit on talent alone, regardless of age, ethnicity, religion, education, class, sexual orientation or disability. We champion diversity and believe it not only benefits but enhances our creativity, our company and society at large.

‘For the Free’ is our global DE&I strategy. Its aim is to create a business where everyone feels free to be themselves and has the same opportunity and access to progress. Our DE&I strategy encourages courageous thinkers who champion outsider perspectives. ‘For the Free’ has three main pillars of activity:

Diversity - We want to invite difference. To be an organisation that is fully representative of different groups and reflects the city, country and world that we live in. We value our talents’ lived experiences – including gender, race, class, disability, neuro-diversity and sexual orientation.

Equity - We want to be fair to everyone. To remove barriers for individuals and groups and provide the bespoke access, support and opportunities that are needed to fully participate in our organisation. We are levelling the playing field.

Inclusion - We want everyone to feel at home. To provide a place where people can be themselves, express their unique identity and contribute to the life of our community.

This is a Business Associate Manager role reporting to the Head of CIB Administrative Support. The candidate will be responsible for leading the CIB administrative team based in APAC. Learn more about the career areas and lines of business at wellsfargojobs.com.

As a Business Associate Manager, the candidate will:

• Manage of the CIB APAC administrative function, connect the APAC team into International and Global admin organization.
• Conduct ongoing career development conversations, provide guidance and feedback for the team.
• Coordinate learning and development opportunities and ensure best practices are consistent for the team and across regions.
• Provide international oversight over remote administrative support team in Manilla.

The ideal candidate will bring a positive mindset and ‘can-do’ attitude, have excellent organizational skills with a keen eye for detail. They will have outstanding communication skills and will be comfortable engaging with stakeholders at all levels and working in a varied and fast paced environment.

(Note: In addition to these functions employees are required to carry out such other duties as may reasonably be required. It is a producing manager role.)

Responsibilities:

As an Administrative Manager:

• Direct line management, oversight and ensure consistency of support levels for the APAC administrative function.
• Bring global connectivity to the CIB APAC administration team.
• Work with business managers/ leaders to ensure effective administrative resourcing, including back-up coverage as required.
• Setup and provide oversight to a remote administrative team in Manilla, to support BAU processes such as travel booking, invoice and expense management, access request and new hire onboarding.
• Use initiative to rapidly resolve general issues and queries in an efficient manner.
• Support career development of the administration team, setting performance goals, identifying training requirements and managing promotions within the team.
• Act as the escalation point for expense policy, invoicing, travel and building management.
• Act as a subject matter expert for internal administrative policies.

Requirements:

• 10+ years of relevant working experience, of which at least 2 years in a supervisory role.
• 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ years leadership experience

Skills and desired requirements:

• Background in managing teams of administrative professionals within large financial institutions.
• Project management skillsets; desired skills in setup of a remote administrative function.
• Must be able to work independently and as part of a team (regional and international).
• Excellent verbal and written communication skills with the ability to think logically and consider alternatives to provide practical solutions based on a broad understanding of relevant factors.
• Dynamic, highly motivated, target oriented and professionally always committed.
• Develop partnerships and collaborate with other business and functional areas.
• Strong organizational skills and ability to manage competing priorities; role often requires a high degree of flexibility and re-prioritization at short notice.
• Experience managing budgets, and resource planning.
• Extensive experience using all Microsoft Office applications e.g., PowerPoint presentations, Outlook for managing multiple diaries, Excel, and Word.
• Experience working in a complex multinational organization.
• Resilient, proactive, and hands-on with a can-do attitude.
• Self-starter and able to recognize and act on opportunities for continuous improvement.
• Unquestionable ethics and integrity.
• Sound judgement with a high level of discretion.

Duration: 3 months (Convertible to Perm)

Location: Ang Mo Kio

Working Hours: 5.5 days per week

Responsibilities:

• Responsible as Overall on site in-charge for property management services under the contract with the client
• Responsible for smooth building/facilities management operation including developing guidelines/SOP and advise Client with options available and best resolution based on requirements, Client practices and site circumstances
• Responsible for incident control, management, activation of rightful parties for incident response and timely reporting/escalation
• Responsible for maintenance and upgrading activities including power shutdown for High Tension/Low Tension HT/LT serving/genset load test, cyclical replacement works from planning, execution till defects closure
• Responsible to advise Client and make recommendation ensuring its maintenance regime by contractors is timely, appropriate and adequate and licenses renewal / authorities’ submission are in compliance with latest authorities’ requirements, Acts, Regulation, Singapore standards, Code of Practices
• Responsible for preparation of annual OPX/CAPEX Budget, its control and monitoring

Requirements:

• Degree in Electrical Engineering / Mechanical & Air-conditioning Engineering or equivalent
• At least 8 years of relevant experience in managing similar facilities and data centre facilities, with three (3) years managerial roles in similar project scale and competent to handle key building infrastructure systems, and FM200, VESDA, CRAU, BMS
• Compulsory certification: bizSAFE Level 2, CERT training/ WSQ Respond to Fire & HazMat Emergency and WSQ Implement Incident Management Process.

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Job Description:

The candidate shall have experience managing complex ERP implementation projects and shall have experience in supporting pre-sales. Able to communicate and manage CXO independently.

Responsibilities:

• Overseeing and coordinating the people, resources, and processes required to deliver new software or upgrade existing products.
• Identifying the requirements for new software programs and translating product requirements into work items that the team can perform.
• Managing teams of software developers that design and create software applications and web services for clients
• Delegating duties, establishing development standards, and creating a budget and timeline for the project
• Collaborating with upper-level management and developers to ensure that software applications meet business objectives.

Requirements:

• Min. Degree in Computer Science or Information Technology.
• At least 10 years of relevant experience in SAP - Finance / Logistics / ABAP related projects.
• Proficiency in programming languages such as Java, C#, C++, HTML, SQL, and JavaScript will be advantageous.
• Experience in SAP software implementation, development and support is a must.
• Experience in SAP S/4 implementation projects.
• Experience in managing SAP software development and implementation is a must.
• Knowledge of AWS, TCP/IP, database management, and product development.
• Understanding of software development methodologies, frameworks, and technical problem-solving skills
• Strong leadership, project management, and coordination skills to oversee various team members, including frontend and backend developers, quality assurance engineers, and project managers.
• Good communication skills in both English and Japanese (in order to liaise with Japanese speaking stakeholders and clients.)

We regret only shortlisted candidates will be notified.

Responsibilities:

• Oversee daily operations of the payments and settlements team to ensure timely processing of domestic and international transactions.
• Monitor compliance with SWIFT, RTGS, and local clearing systems’ regulations.
• Resolve operational issues, including payment discrepancies and transaction failures.
• Identify opportunities to improve transaction efficiency and enhance customer experience.
• Lead the implementation of new payment systems and technologies in collaboration with IT teams.

Requirements:

• Bachelor’s degree in Finance, Banking, or related field.
• 5+ years of experience in payment operations, with 2+ years in a leadership role.
• Familiarity with SWIFT, ACH, RTGS, and ISO 20022 messaging standards.
• Strong problem-solving and stakeholder management skills.

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828
EA License No: 05C3451

Responsibilities:

• Oversee and manage back-office operations for treasury products, including FX, derivatives, and fixed income.
• Ensure accurate and timely trade settlements, confirmations, and reconciliations.
• Monitor and mitigate operational risks related to treasury transactions.
• Collaborate with front-office teams to resolve trade discrepancies and optimize processes.
• Implement new treasury systems and ensure compliance with regulatory requirements.

Requirements:

• Bachelor’s degree in Finance, Accounting, or related field.
• 5+ years of experience in treasury operations, with 2+ years in a leadership capacity.
• Knowledge of treasury systems such as Murex or Calypso.
• Strong understanding of financial markets and risk management practices.

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828
EA License No: 05C3451

Job Purpose:

We are expanding our team of skilled event specialists and are seeking a talented and responsible individual to join us in delivering successful conferences and events for our agency force across Asia and Africa.

If you are a dedicated Events Manager with at least 5 years of experience in organizing large scale conferences and conventions, we would love to hear from you.

The ideal candidate should be highly organized, proactive, efficient, and able to remain calm and friendly in challenging situations. This role also involves providing administrative and operational support to ensure the smooth execution of our events, both locally and abroad.

Job Responsibilities:

Procurement & Budget Management

• Prepare, monitor and manage project budget, event expenses and deliverables while ensuring a highly memorable event experience for attendees.

· You will also need to adhere to the internal procurement process and manage vendor payment timelines.

· Work closely with procurement on sourcing of events support vendor and RFP for events.

Project & Programme Management

• Work closely with vendor in sourcing and cost management for all event deliverables like venue, catering, events support vendors, gifts, fringe entertainments, design & concepts etc.

• Coordinate and communicate with local business unit events colleagues and external vendors to deliver the event programme and materialise the objectives.

• Ensure programme are well-thought through and local business units thoroughly briefed prior to event.

Collaterals Management

• Manage events/recognition collaterals of Group initiatives.

• Work closely with events vendor to come up with practical and useful gifts for incentive trips.

Job Requirements

• Education: Degree qualification in related field.

• Minimum 5 years' experience in events planning.

· Excellent communication and interpersonal skills, fluent in both spoken and written English.

• Sense of Ownership - Self-motivated to take ownership of various projects and advance work.

• Detail-oriented and adept at multitasking - You can efficiently manage multiple tasks while ensuring accuracy and attention to details in all deliverables.

• A hands-on person - One who enjoys rolling up your sleeves for pre-event logistics planning, onsite execution of events.

• Proficiency in Microsoft Office - Word, Excel, Powerpoint, Outlook, Teams. Advance skillsets like vlookup, pivot table and macros are a plus for post event project reconciliation.

The Information Technology Services is dedicated to creating and delivering value to our business by leveraging on IT technology. The team is responsible for delivering customer-focused solutions and high-quality IT services internally to enable our business.

We invite a highly motivated & dynamic professional to join our ITS team as a Manager, Technology Governance, Risk and Compliance.

Your responsibilities will include:

Governance and Audits

• Establish and maintain a robust GRC framework, reinforcing ITS information security controls and service management processes to optimise IT service quality and compliance with organisational and user requirements.
• Develop and execute comprehensive information security risk assessments, ensuring alignment with regulatory requirements such as SOX ITGC, ISO 27001, MAS OSPAR, ACRA, and ISQM1.
• Actively contribute to Enterprise Risk Management efforts, participate in Information Protection Control Reviews (IPCR), and support IT-related personal data protection activities, collaborating with pertinent departments to formulate necessary policies and action plans.
• Monitor adherence to the organisation's security policies, standards, and procedures among ITS staff, contractors, and other third parties, and enforce corrective measures as needed.
• Identify, assess, and document non-conformities with KPMG policies and relevant standards, ensuring timely remediation and compliance with organisational security policies and regulatory mandates.
• Supervise and mentor ITS personnel in GRC activities and ITS service management process mapping, providing necessary training and guidance.

IT Service Management (SMS) and Information Security Management System (ISMS) Maturity

• Lead initiatives to enhance IT Service Management System (SMS) and Information Security Management System (ISMS) maturity within the Information Technology Services (ITS) department, focusing on process optimisation and alignment with ITS strategic objectives.
• Create and implement quality assurance protocols, performance metrics, and testing procedures to evaluate the maturity of information system processing.
• Conduct periodic evaluations of ITS internal processes, performance indicators, and metrics to ensure continuous improvement.
• Gather and analyse data to pinpoint improvement opportunities within ITS operations and infrastructure.
• Undertake proactive and preventive maintenance for ITS service management processes and information systems.

⠀

Requirements:

• Bachelor’s or Master’s degree in Business, Finance, Accounting, Risk Management, Law, or related fields.
• A minimum of 6 years of relevant work experience in governance, risk management, internal controls, external audit, internal audit, or process improvement.
• Experience in Big 4 firms, Fintech, or the Financial Services industry is a plus.
• Proven leadership and people management skills.
• Strong confidence in interacting with senior stakeholders.
• Demonstrated experience in leading and managing teams.
• Strong business acumen and commercial awareness.
• Conceptual skills in qualitative and quantitative risk management methods.
• Familiarity with risk management and internal control frameworks (e.g., COSO, ISO, COBIT).
• Knowledge of various functional areas, including Finance, Procurement, HR/Payroll, Operations, Logistics, IT, Legal, and Risk Management.
• Strong communication, presentation, and project management skills.
• Ability to build effective relationships and work collaboratively with internal departments, external service providers, and global teams.
• Capability to work independently, take initiative, and collaborate effectively.
• Previous experience with industry standards and best practices such as ISO/IEC 27001, SOC 2, and NIST.
• Knowledge in Business Process Management projects, ITSM (ITIL), ITSMS processes, and working experience with ServiceNow ITSM.
• ITIL V4 certification is preferred.
  

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

• Singapore Based (Buona Vista)
• Working Days: 5 Day A Week - 9:00am - 6:00pm
• Salary : $6,000 to $8,500 - Excluding commission
• 5+ years of SaaS sales experience; strong track record of closing new business deals and growing accounts
• Career Progression Opportunities

Responsibilities:

• Build and execute a strong sales strategy for New Business growth in the territory and achieve KPIs
• Generating and qualifying opportunities for for Sales and/or create new opportunities for business growth.
• Work closely with cross team members such as Inside sales/Marketing and self research to identify and engage prospects
• Build and execute a strong sales strategy for New Business growth in the territory and achieve KPIs
• Building and maintaining strong professional relations with existing customers through regular CRM activities.
• Delivery on revenue accountability with Pipeline creation, progression and timely closure, working with manager and cross team members
• Building and maintaining strong professional relations with existing customers through regular CRM activities.

Requirements:

• 5+ years of SaaS sales experience preferred with a strong track record of closing new business deals and growing accounts
• A self starter who can generate leads and establish a structured sales methodology and process including opportunity validation, pursuit and closure. This includes a sales operating pace, providing accurate forecast and pipeline updates to the business stakeholders
• Perform business development-related work as an ambassador of company in the Subsidiary
• Proficiency in Microsoft Office (Outlook, Excel and Word) and CRM usage such as Zoho CRM softwar/ Zoho Campaigns Manager.
• Prior experience CEO level software solution selling is essential.
• Ability to work with all levels of professionals within a business including key business decision makers like Owner/CEO, Directors, Business Managers, IT Managers and Solution Architects.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Assistant Contract Manager / Senior QS [M&E Industry]

Basic: $4,000 - $6,000
Working Hours: 5 Days Mon-Fri (830am to 530pm)
Location: Redhill (Office)

Job Responsibilities

• As part of Tender/Contracts Team responsible in Pre/Post-Contracts administration
• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• To assist in contract administration, prepare progress claim(s) and liaise with the Client’s representative.
• Review and preparing of response for claims and variation costs;
• To compile subcontractor quotations and submit for review and approval;
• To review and verify the Subcontractor’s / Supplier’s claims and prepare payment certificates and to obtain approval from various approving parties;
• Preparation of final accounts and variation submissions;
• Any other contracts management related job

Requirements:

• Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.
• Minimum 5 years of related working experience in industrial projects.
• Good working knowledge in Mechanical and Electrical.
• Good knowledge of Singapore health and safety rules and regulations.
• Good knowledge of materials and works for site usage
• Good knowledge on local pricings

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Key responsibilities:

• We are seeking a skilled and dynamic Project Manager who excels at communication and problem-solving and strategic planning to manage and deliver a portfolio of 100 Change requests annually, totaling a value of SGD 10million. As Digital Project manager role, demand a proactive individual who can drive successful delivery by managing and taking lead role including identify and mitigate risks/issues, managing budgets, improving processes, and fostering strong relationship with both the business and delivery team to implement changes requests

Project & Change Request Management

• Lead end to end management of change requests, ensure timely delivery and alignment with business objectives.

• Prioritize and balance the portfolio of 100 CRs based on business impact, resource, and budget constraints.

• Assume the Project Manager and/or Lead for specific projects assignment

• Proactively identify and resolve issues, bottlenecks and conflicts that may arise during the boat size port folio management process, employing critical thinking and sound judgment

• Coordinate activities across multiple teams. Both internal and external to ensure smooth execution of initiatives and adhere to project timeline

Stakeholder Communication & Presentation

• Develop ad present project pitches and updates effectively to senior management and stakeholders.

• Clearly communicate project objectives, progress, risk and mitigation plans, adapting messing to technical and business audiences.

Risk Identification & Issue Resolution

• Proactively assess, identify and manage risks, analyze issues and implement action plans to mitigation impacts on portfolio delivery as well as keep a track of project delivery and proactively address potential issues and arrive at a mitigation/escalation at right time

• Maintain a solution-oriented approach, demonstrating strong problem solving ability under complex matrix stakeholders and various constraints.

Process Improvement

• Continuously analyse existing process, identify area for improvement, seek opportunities to streamline process, improve efficiency and enhance ways of working across the project life cycle.

• Ascertain and implement best practices with stakeholders across the organization, and continuously to initiate the better way of working to improve project racking, reporting and quality control measures. Implement solutions to enhance efficiency and productivities within portfolio management domain

Budgetary & Resource Managment

• Annual plan of 100% budget utilization linked to prioritized business value and regulatory requirements.

• Timely and high-quality reporting/management involve timely budget billing, and fund drawdown.

• Updated centralize track of overall boatsize delivery covering in Jira/confluence flow including backlog, status, resource, financial, risk, and dependency profiles.

• Control and track project budgets and utilization, at all times and ensure it stays within the regional & quarterly allocations. Initiate and propose budget reallocation within delivery and support team to ensure fully utilization by end of the year.

• Ability to track aging, performance of CR boat size, close the project issues on time

• Work closely with Technical Delivery team to manage squad resource, balancing loads and optimizing team productivity to meet the delivery goals, accommodating ad-hoc requirements, and not miss the regulatory requirements,

• Maintain accurate and up to date key documentations, including status report. Project plan. Budget drawdown/allocations and other relevant artefacts

Team Leadership and Collaboration

• Act as a liaison between business and delivery team, promoting open communication and effective coordination

• Mentor and guide Retail business partner involving digital governance and connect to relevant product owners, business lead digital to fostering a positive and productive project environment.

Frameworks, process assurance, risk management

• Work with various stakeholders (Business/Product Owner, Program / Project Managers., Technical Delivery Managers, SDM team) review and propose refinements to the Ways of Working and associated SDM deliverables, in particular optimizing Agile vs Waterfall frameworks

• Track and manage Risk Appetite statement performance, MRAs, and Audits

Key skills required:

• Communication: Strong Pitching, presentation, and written communication skills to effectively engage stakeholders and covey project updates and insights. Excellent communication and interpersonal skills to collaborate with various stakeholders, including executives, project managers, and cross-functional teams.

• Analytical Skills: Proficiency in analyzing risk, troubleshoots issues, and make data driven decisions related to resource allocation, project timelines, and financial metrics to keep portfolio on healthy track.

• Budget Management: Demonstrated success in managing project budgets delivery cost effective solutions and optimizing resources

• Process Improvement: Experience in implementing process improvement that enhance project efficiency and quality.

• Leadership: Effective leadership and collaboration skills to drive cross funtional team toward common goals and maintain effective communication channels.

• Strategic Thinking: Ability to align program activities with overarching business objectives and strategic priorities.

• Problem-Solving: Strong problem-solving skills to address challenges in resource management, project scope, and delivery timelines.

• Technical skills: Jira, confluence, powerpoints, excel advance.

Role and Responsibilities:

• Full P&L Responsibility: Oversee profit and loss, ensuring financial health.
• Cost Efficiency and Yield Optimization:Select ships with optimal intake and speed to balance volume prospects and port dues.
  Monitor daily bunker consumption to ensure alignment with Time Charter Description (TCD) and compare with similar ships.
• Port and Terminal Management:Secure berth windows and negotiate terminal contracts, including discounts and volume incentives.
• Indirect Cost Management: Understand and manage all indirect costs.
• Claims Management: Handle cargo, container, and vessel damage claims, consulting with the legal team as needed.
• Trade Route Strategy:Analyze market demand and supply to strategize existing and new trade routes.
  Collaborate with the marketing department to consolidate customer needs and maintain trade statistics.
  Monitor competitor activities and market tonnage to adjust utilization and pricing strategies.
• Service Expansion:Enhance service coverage through own deployment or slot swaps.
  Maintain high vessel schedule integrity and provide timely updates to customers.
• Revenue Improvement:Manage space and cargo selection for optimal yield.
  Develop structured deals and manage open slots.
  Collaborate with the marketing team on customer deals and tender exercises.
  Implement rate adjustments (GRI, RR, CBR) in line with cost increases.
  Coordinate rate quotations and filings with the marketing department.
• Agency Management: Oversee vessel operations, cargo bookings, and customer relationships across service rotations.
• Client Relations:Actively engage with key clients, especially during operational crises.
  Support business development by reviewing trade route viability and conducting feasibility studies for new services.
• Crisis Management: Quickly navigate operational or business crises with effective decision-making and communication.
• Relationship Building: Maintain professional relationships with clients, port operators, and business partners.
• Market Awareness: Stay informed about the changing business environment through various feedback channels.
• Leadership: Lead and coordinate with departments such as sales, customer service, chartering, operations, legal, finance, and credit control to achieve objectives.

Requirements:

• Bachelor’s degree in maritime business or business management.
• At least 7 years of experience in the shipping industry, specifically in trade.
• Effective communication and interpersonal skills for collaboration with colleagues and stakeholders.
• Ability to travel overseas and work after office hours to maintain relationships with key clients and support local agents.
• Independent and result-oriented mindset.
• Strategic thinking capabilities.
• Strong analytical skills to assess situations, systems, and problems.
• Quick decision-making abilities based on gathered information and data.
• Adaptability to work in a fast-paced and dynamic environment.
• Strong leadership qualities.
• Proficiency in English, both verbal and written.

Interested candidates who wish to apply for the above positions, please click "Apply now"

We regret that only shortlisted candidates will be notified.

JAC Recruitment Pte. Ltd.

EA License No: 90C3026

EA Personnel No: R23113652

EA Personnel Name: Wong Yi Lei

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Summary

The incumbent is accountable for the development and execution of key marketing strategic and tactical plans for TB, Blood Culture, MCM product platforms in CASAJ region to deliver the sales, growth and profitability budget targets; establish and strengthen a strong competitive position to increase business and portfolio opportunities; develop internal training curriculum both for new product releases as well as existing products in response to changes in competitive situation; provide leadership of marketing promotional and communication programs.

The talent should maintain close customer connection through market research activity and translate customer insights into product tactical plans. The talent will report on regional business performance, market environment and participate in product development programs; as well as local Marketing associates, and regional cross functional team resources including Finance, Regulatory, Medical and R&D partners as required.

Key Responsibilities

• Accountable for working with WW, Regional and Country marketing counterparts to develop and execute an CASAJ regional strategy to ensure achievement of financial/ budget expectations.
• Manages all aspects of product marketing plans by addressing go-to-market strategies, market sensing, market development and marketing mix in product strategies.
• Accountable for demand management by developing recommendations on product sales forecasts and production inventory issues.
• Employs market research tools and collaborates with customer opinion leaders as required to identify and interpret changing user attitudes, demands, and needs for existing company and competitive products.

Qualifications, Required Knowledge & Experience

• Bachelor’s Degree in Life Sciences
• Minimum 5+ years of life sciences industry experience
• Minimum 10 years of experience with 2 years of supervisory experience
• Cross functional team experience desireable
• Substantial applied product and market management experience in multiple disciplines, such as brand management and/ or product development.
• Experience in identifying market opportunities, market segmentation, competitive analysis, pricing strategy, market development and go to market models and strategies.
• Experience with product development process.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

• Working Days & Hours: 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
• \Working Location: Nearest MRT Tampines East
• Salary Range: $3600-$3800

Job Responsibilities

1) Operations

• Manage and maintain residential/commercial property sites as assigned.
• Conduct regular checks and inspection on grounds to ensure property is well maintained.
• Ensure building statutory requirements are complied.
• Review and recommend replacement/improvement plans for managed sites.
• Provide essential customer service support to the residents and owners.
• Identifies relevant tender notices and liaise with internal divisions, oversee the entire tender process. (e.g. attending site briefing, costing provisions, quality proposal, tender submission/interview)
• Approve and adhere to budgets and expenditures.
• Maintain good relations with client, staff, contractors and visitors to the site.

2) Managing Employee Development

• Conduct orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Ensures employees are cross-trained to support successful daily operations.
• Uses all available on the job training tools for employees; supervise on-going training, initiatives and conducts training, when appropriate.
• Manage all staff through Scorecard Process with clear defined goals.

3) Maintaining Employee Relations

• Reviews progressive discipline documentation for accuracy and consistency and checks for supportive documentation and is accountable for determining appropriate action.
• Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner.
• Ensures employee issues are referred to the Department Head for resolution
• Communicates performance expectations in accordance with job descriptions for each position.

4) Managing Legal and Compliance Practices

• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Personal Data Protection Act. (PDPA)
• Ensures medical records are maintained in a separate, secure and confidential medical file.
• Ensures all safety and security policies (e.g., work safety, lost and found items, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, company meetings, etc.
• Conducts periodic claims reviews with the Finance Department to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.

Job Requirements

• Relevant Experience

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

The Worldtrade Management Services (WMS) team in PwC advises a broad range of clients on customs and international trade regulatory issues. The international trade environment in Asia, with its varying trade rules, regulations and compliance requirements presents an exciting and challenging career opportunity that offers great cross-border exposure.

A career in our customs and international trade practice will provide you with the opportunity to help our clients meet and manage their unique but ever changing customs and trade obligations across Asia. You’ll advise clients on their local and overseas affairs, while acting as a strategic consultant related to business analysis, managing customs compliance, dispute resolution, and global enterprise solutions.

How will you value-add?

We are currently seeking a well-qualified Manager to grow our team in Singapore. You will be in charge of multiple projects at a time, fronting client interactions, working closely with Directors and Partners in leading cross-border teams from around the world to deliver both local and regional projects, and to maintain and grow our client and intra-firm relationships.

Roles and responsibilities:

• Executing and delivering a wide range of projects in conjunction with other WMS teams around the region and with the PwC Tax, Assurance and Advisory practices in Singapore.
• Client projects require knowledge of customs valuation & classification, Free Trade Agreements, import / export compliance, customs & trade technology and trade strategy development. Candidates will be expected to identify potential opportunities to improve trade efficiency and savings as well as improvements in compliance.
• Candidates will be expected to assume a proactive role in planning and executing practice improvements, business development, and other initiatives to develop and create opportunities for the WMS business and its people.

About you

• Candidates should have at least 6 years of customs and trade professional experience in consulting or in industry.
• Ability to work effectively in a fast paced, highly demanding and ever changing environment.
• Foreign language ability is a plus.
• A desire to pursue a career in the field of customs and international trade.

*Only shortlisted candidates will be notified due to the high number of applicants for this role.

Position:Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Responsibilities:

• Support investment officers in portfolio management matters in a timely manner, including review of portfolio companies’ corporate actions and providing recommendations.
• Ensure smooth running of post-investment operations, including accurate and timely portfolio reporting and valuation within the organisation.
• Maintain updated and accurate investment data, including portfolio and deal documentation, collection of financial and non-financial data.
• Work collaboratively with internal teams on digitalization and strategic initiatives including vendor management, implementation, and post-implementation activities.
• Continually strive for operational excellence; seek ways to streamline processes and create operational efficiencies.

Requirements:

• Degree in a related discipline (Accountancy, Statistics, Business or Finance), or candidates with relevant working experience (including in investment operations or legal corporate work) may apply.
• Good understanding of accounting and valuation fundamentals. Knowledge of business or corporate law would be an added advantage.
• At least 5 years of relevant experience
• Advanced Excel skills and comfortable with learning new systems during course of work.
• Detail-oriented, organised, meticulous and number savvy.
• Excellent written and verbal communication skills with the ability to engage and interact at different levels
• High sense of accountability, strong will to succeed, demonstrated curiosity and desire to learn
• A proactive team player with the ability to collaborate effectively in a dynamic environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

The Role

To build and nurture long-term, cross-functional partnerships with Fastmarkets’ top 100 clients, delivering personalised solutions that exceed customer expectations, enhance loyalty, and drive transformational growth.  

PRINCIPLE ACCOUNTABILITIES 

• Client Relationship Management: Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value. 

• Revenue Growth: Drive transformational revenue growth exceeding 25% annually by identifying opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities. 

• Strategic Account Planning: Develop and execute tailored account plans for key customers, ensuring alignment with their strategic goals and positioning Fastmarkets as their preferred business partner. 

• Customer Satisfaction and Loyalty: Ensure client satisfaction by delivering exceptional service, timely solutions, and proactive communication to meet or exceed customer expectations, fostering loyalty and retention. 

• Cross-functional Collaboration: Work closely with internal teams (sales, product, marketing, and customer success) to ensure seamless delivery of products and solutions, supporting a holistic approach to account management. 

• Market and Industry Insight: Stay informed on industry trends, market conditions, and competitive offerings, using this knowledge to provide clients with strategic advice and anticipate their evolving needs. 

• Reporting and Performance Tracking: Regularly track and report on key performance indicators (KPIs), account performance, and client feedback, using data-driven insights to adjust strategies and improve outcomes. 

• Contract Negotiation and Renewal: Lead negotiations on pricing, contracts, and renewals, ensuring mutually beneficial agreements while protecting Fastmarkets' commercial interests. 

• Executive Sponsorship and Engagement: Proactively drive executive-level sponsorship and engagement, ensuring alignment between Fastmarkets' leadership and client senior stakeholders to strengthen relationships, address strategic priorities, and unlock new opportunities for collaboration. 

• Account-Based Marketing Strategy: Collaborate with marketing teams to develop and execute tailored account-based marketing strategies for key clients, driving targeted engagement, enhancing brand visibility, and supporting specific growth objectives within each account. 

• Leadership and Role Modelling: Act as a role model for execution, collaboration, and engagement across Fastmarkets, demonstrating best practices in account management, fostering a culture of teamwork, and inspiring others to deliver high-performance outcomes aligned with the company’s strategic goals 

KEY INTERFACES  

• Clients and Stakeholders: Direct interaction with senior executives and key decision-makers at Fastmarkets' top 100 clients to understand their needs and drive account strategies. 

• Sales Team: Collaborate with the sales team to align on account strategies, share insights, and coordinate efforts for successful client engagement and revenue growth. 

• Marketing Team: Work closely with the marketing team to develop and implement account-based marketing strategies, ensuring targeted campaigns that resonate with key clients. 

• Product Development and Management: Engage with product teams to provide client feedback, influence product roadmaps, and ensure that client needs are met through Fastmarkets’ offerings. 

• Editorial and Pricing Development: Collaborate with editorial and pricing teams to ensure customer engagement and drive price adoption. 

• Consulting and Events: Partner with the consulting and events teams to drive pipeline opportunities as part of an integrated value proposition.  

• Customer Success Team: Coordinate with customer success managers to monitor client satisfaction, address concerns, and ensure successful implementation and adoption of solutions. 

• Finance and Legal Teams: Collaborate with finance and legal teams to negotiate contracts, manage pricing structures, and ensure compliance with agreements and policies. 

• Executive Leadership: Interface with Fastmarkets’ executive leadership to provide updates on account performance, strategic initiatives, and client insights that inform company direction. 

• Operations and Support Teams: Work with operations and support teams to facilitate seamless service delivery and resolve any operational issues impacting client relationships.