Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

Job Responsibilities

• Protect life and property including prevention and deterrence of crimes.
• Perform CCTV monitoring duties.
• Perform static duties at hotel lobby and staff entrance, patrol on guest floor and hotel premises.
• Create security and fire safety awareness among staff and guests.
• Assist in the car park operations.
• Respond to guests and staff for their needs or requests for security assistance, and to follow-up with security investigations when necessary.
• Carry out firefighting function as and when necessary.
• Perform any other job tasks as assigned.

Job Requirements

• Holds a valid Security License issued by Police Licensing & Regulatory Department (PLRD).
• Minimum 1 year of relevant work experience.
• Good interpersonal skills, alert and service-oriented.

Job Summary

The Officer (2-year contract) supports the organisation in implementing effective organisational development initiatives such as strategic planning, knowledge and data management, and governance practices.

The incumbent is expected to work between 8:30 a.m. to 6:00 p.m. on

weekdays. He/she is largely expected to work in an indoor environment, although he/she may be required to travel out of the office to attend events and meetings.

Key Responsibility Areas

Strategic Planning and Management

• Manage the strategic planning for the organisation
• Support the exploration, development and implementation of initiatives towards organisational excellence
• Manage the introduction and sustained use of techniques and methods which support an outcome-based approach to performance

Knowledge Management

• Facilitate the integration of information, knowledge, systems, and processes across the organisation
• Champion a knowledge-sharing culture within the organisation
• Support the Corporate Secretariat for internal management meetings

Compliance and Risk Management

• Manager governance and risk management policies and procedures within the organisation

Requirements

• At least 3 years of experience in organisational development preferred
• Degree in Business Administration, Business Management, or other relevant disciplines
• Strong interpersonal skills and ability to manage stakeholders across different levels
• Strong project management and time management skills
• Sound decision-making and problem-solving skills
• Resourceful and takes initiative to effect change

Position: Training Officer (Day Activity Centre)

To plan, teach, train, supervise, maintain and develop members to function adequately and independently in the areas of Activities of Daily Living, Community Living, Social and Recreational Skills.

Roles and Responsibilities

• Develop, plan, coordinate, and implement planned daily programme and its activities
• Daily supervision, assisting and monitoring members in the various activities both outside or within the centre, and ensuring safety of all members and volunteers
• Purchase and preparation of daily tea breaks and lunch for members and volunteers
• Support and evaluate growth of members and to plan appropriate development plans for members based on their needs and abilities with inputs from internal stakeholders as well as to develop programmes to support the member in his/her achievement of PDP (personal development plan)
• Assess new members on their trial, identify their needs and potential, and to write post trial evaluation report
• Carry out behaviour support plans
• Work with member’s families as required and to keep them updated regarding their child / ward progress
• Work with and train volunteers to better assist and engage members in their development
• Maintain administrative work such as daily attendance taking, records of daily programmes, temperature taking, monthly centre report, incident reports, etc.
• Any other duties as assigned

Qualification:

· Minimum O Levels/ Diploma Holders

Knowledge & Experience

· Good interpersonal and communication skills

· Computer literacy skills – MS Word, Excel, and PowerPoint

• Ability to plan and meet deadlines
• Team player
• Passion to work with persons with intellectual disabilities

Other Attributes

• Tactful, discrete and respect for confidentiality
• Pleasant personality
• Reliable and honest
• Positive and persevering spirit

Benefits include

• Work-life balance, 5 days work-week
• Located next to MRT (Thomson-East Coast line)
• Medical and insurance
• Variable Bonus and Annual Wage Supplement

Job Description & Requirements

• To carry out the supervision of Soil Investigation works.
• To keep and maintain site record on progress of works, instructions given to contractors,materials delivered to site, daily activities and weather conditions at site, number of workers and visitors at site and any other significant information.
• To supervise and keep records of day works.
• To attend site / co-ordination meeting as directed.
• To assist in enforcing the safety requirements.
• To comply with Authority’s appointed consultants’ Quality Assurance Procedure for construction works.
• To carry out site supervision and inspection of the works including any off-site manufacturing as instructed by the Authority’s appointed consultants to ensure that the works are constructed to required quality and accuracy.
• To monitor progress of the works on site and at any off-site manufacturing facilities and report delays immediately.

Requirements:

• Registered as Resident Technical Officer with BCA/IES/ACES;
• Minimum Three (3) years of relevant experience in projects similar in nature to the projects

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Overview

PERTAPIS CENTRE FOR WOMEN AND GIRLS provides residential care for young women victim of abuse, coming from dysfunctional families or in conflict with the law. The centre offers shelter, care and protection to 100 women from 14 to 21 years old. We run a variety of programs to facilitate self development, confidence building & life skills development.

Job Description

• Ensure that the young persons comply with the Centre’s Rules and Regulations
• Assist in ensuring the safe custody of young persons under the Centre’s care
• Guide and motivate residents to a higher level of behavioural performance and development
• Ensure that all records, documents and correspondence are updated promptly and filed accordingly
• Ensure that security measures are adequate in the Centre (e.g. conduct periodic round checks around the premise)
• Representative for the Operations Staff of the Centre in matters of raising concerns and feedback
• Oversee the implementation of the daily programmes of the Home.
• Seeing to the needs of every resident with regards to their clothing, food, and bedding.
• Inspect the general cleanliness / hygiene of each resident daily.
• Allocate and supervise residents in general cleaning work.
• Supervise and direct residents performing maintenance work in the Centre
• Accompanying staff for resident outings
• Assist in rendering first aid when necessary
• Perform shift duties
• Assist the Head in providing guidance and support to other staff
• Support fund-raising projects in the Centre/Organization
• Carry out any other tasks assigned by the Head of the Home, Licensee and Governing Board

Job Requirements

• ‘N’ Level / ‘O’ Level / Diploma
• Able to work on rotating shifts including weekends and public holidays
• Able to work independently and in a team
• Pleasant personality, good interpersonal skills, matured and have genuine passion to work with young persons

Working Hours

6 days work - 3 rotating shifts

**Only shortisted will be notify

Job Summary

The job holder (2-year contract) reports to the Deputy Director and is responsible for the execution of programmes and initiatives under the School Ready, Growth Group to meet the organisation’s target by working closely with various stakeholders. Key areas of the role:

• Engaging community stakeholders to build and deepen support to achieve greater impact among the children and parents served by the organisation and partner agencies.
• Engaging families who require additional support and connecting them to national initiatives/programmes.
• Develop and administer programmes for the targeted Malay/Muslim parents as well as children in response to meeting the needs of the community.

The job holder is expected to work from 8:30 am to 6:00 pm on weekdays. The job holder is largely expected to work in an office environment. On occasion, the jobholder may need to work outside official hours on weekends to support the running of programmes/events.

Key Responsibility Areas

Knowledge and Research

1) Conduct a periodic environmental scan to keep abreast of what’s happening in the education landscape for trend and programme analysis.

2) Provide insights and expertise concerning relevant issues.

3) Research/scan for new programmes and developments in relevant areas.

4) Adapt existing programmes as required.

5) Research training options for professional development.

6) Curate and create content in support of programme design.

Strategic and Partnership Management

1) Lead Engagements and strengthen partnerships with key stakeholders

2) Identify platforms/opportunities for engagement of partners.

3) Track learning needs and coordinate educational support for families.

Programme and Event Management

1) Plan and implement programmes and events

2) Lead the organisation of resources, and conduct marketing and outreach to potential participants.

3) Engage families and connect them to national initiatives/programmes.

4) Evaluate the effectiveness of programmes through the collection and analysis of feedback

5) Prepare scripts/ texts for communication and publicity materials.

Data Evaluation & Implementation

1) Collect and analyse information and data for reports including annual reports, Committee of Supply debate, etc.

2) Mine and synthesize data from multiple sources for programme evaluation by using a suitable evaluation framework (such as RE-AIM)

3) Track outcomes, conduct a review of programmes identify gaps to refine programmes/services and recommend next steps.

Financial Planning and Management

1) Assist in the department’s forecasting and budgeting activities.

2) Implement budget plans to manage resource allocations to the department’s programmes

3) Ensure the financial procedures are adhered to in the appropriate sourcing and procurement methods and engagement of services and providers.

4) Monitor budget outcomes to ensure proper utilisation in accordance with financial procedures

5) Oversee funds and payments in accordance with financial procedures

Requirements

• At least 2-3 years of relevant working experience in the early childhood or social service sector.
• A degree in Early Childhood, Psychology or a related discipline is preferred.
• Able to work independently and in teams.
• Confident and has a good working attitude.
• Good written and verbal communication skills.
• Excellent organisational and time management skills with the ability to work with various stakeholders in a fast-paced environment.
• Strong IT literacy and ability to work proficiently with Microsoft Word, Excel and PowerPoint.

Job Responsibilities

Be deeply involved in the front line of business, understand business needs, sort out the financial process of the business line, standardize the business departmentapproval process, and improve business efficiency;

Responsible for the business department's monthly, quarterly, and annual budgets, understand the business in depth, provide reasonable suggestions and opinions based on business implementation, analyze financial matters, and provide the management team with timely and effective analysis of the financial and operating status;

Understand the new business and establish a financial model to provide strong support for the business department and the company's decision-making according to the needs of business development;

Improve the reporting system, increase the overall effectiveness of the financial reporting system, subdivde the accounting unit, improve digital visibility for the management of the business department, and provide strong support and analysis for decision-making according to the needs of the business department;

Control the operating risks of the business from a financial perspective while effectively controlling the financial risks and related operating costs through contract approval;

Carry out pre-, mid- and post-track management of projects carried out by the business department to provide real-time and effective financial information for smooth completion.

Job Requirements

Knowledge of statistical or database programming languages SQL and Python；

Bachelor degree or higher, accounting, financial management, finance, and similar majors are preferred, CPA, CFA, CMA certificates are preferred;

More than 5 years of relevant work experience in auditing, financial analysis, and financial BP, with financial modeling capabilities; work experience in Internet finance companies is preferred;

Strong logical thinking, high data sensitivity, strong analysis ability, and ability to quickly process complex raw data;

Expertise in more than 1 programming language or data processing language is preferred;

Fluency in spoken and written English;

Good communication, execution, and teamwork skills, and resistant to stress.

The jobholder supports the organisation in a range of communication activities such as media relations, event staffing, marketing and projects. The jobholder must be comfortable in providing communication consult, lead media relations, and publicity efforts for events.

The jobholder must ensure consistent messaging and communication of MENDAKI’s image and position to internal and external stakeholders. This includes crafting communication materials, pitching human-interest stories and profiles as well as to facilitate media queries.

Lastly, the jobholder must manage interview requests and provide staffing for spokesperson(s) including but not limited to political office holders, members of parliament, MENDAKI leadership team, beneficiaries, volunteers and participants.

Key Responsibility Areas

Media Relations

• Develop and implement communication activities to increase the publicity of MENDAKI's events, programmes and services
• This includes but not limited to develop media angle, key messages/narratives, draft communication materials such as media release and information sheet, as well as to facilitate interviews, and track coverage
• Ensure consistent messaging and communication
• Support the organisation’s media relations with various media partners including government agencies across different media agencies and channels
• Profiling human-interest stories through media pitching
• Work with departments to prepare communication materials such as
  administrative programme, speeches and/or talking points, social media posts, media releases, identify human-interest stories
• Lead media officer to support MENDAKI departments such as School Ready, HR and IT

Communication Projects

• Support editorial collaboration with media partners
• Support publicity efforts for digital projects with government agencies

Requirements

• Degree in Business, Marketing or Mass Communication
• 2 years of relevant experience in public and/or media relations
• Good written, verbal, analytical and interpersonal skills
• Meticulous with attention to details
• Strong digital marketing communication and social media
• Ability to manage multiple projects within tight timelines
• Proficiency in Microsoft Applications

Responsible for the quality and timely completion of QP(S) supervision works.

The Resident Technical Officer shall be directly responsible to the Consultant (Architect) / Project PM for the duration of the construction of the Works.•

As part of the site supervision team i.e. RTO, in compliance to (i) BCA Regulatory & Control Act & (ii) in accordance to LTA Terms of Reference & contract requirements.

• Liaise positively with client, consultants & authorities for the benefit of the company.

• Promote and safeguard the reputation & positive image of the company.

• Accredited with IES, min. 5+ years supervision experiences including experience in piling works, prestressing, highways bridge, elevated viaduct, MRT station, road works, deep excavation & tunneling works.

• Candidates with relevant LTA ,HDB & PUB experiences are recommended to apply.

WORK LOCATION :MULITIPLE LOCATION (Prefer Driving licencse)

NIGHT SHIFT or Rotating shift.

Accounts Officer, 1 year contract for a MNC, base in the west area of Singapore.

Responsibilities:

• Manage Accounts Payables
• Posting journals
• Perform and finalise balance Sheet reconciliation
• Manage daily costing- approve new material costing or re-costing & calculate landed cost & do some comparison
• Perform yearly costing exercise as cost change each year
• Manage customer daily pricing
• Manage inventory write off & stock adjustment
• Perform quarter parts cycle count
• Perform yearly stock take exercise
• Analyze quarterly inventory provision
• Support Finance month end closing
• Involved in external & internal audit exercise
• Account Receivables-Post customer payments
• Account Receivable- Release credit limit for Customer Order and sending statement of account by month end and follow up on outstanding & payment invoices status

Requirement

• Degree or Diploma in Accounts and Finance
• AP or AR expereince, training provided
• Detailed worker

If you think you qualify for the role, you may forward a WORD format [email protected]

The Resident Technical Officer shall be directly responsible to the Consultant (Architect) / Project PM for the duration of the construction of the Works.

Shall assist in the supervision of the construction of the Structural Works under the Building Control Act and to render all assistance as may be required by the Consultant (Civil & Structural Engineer) and the Consultant (Mechanical & Electrical Engineer). For HDB Project Civil & Structural / Architectural Works:

Diploma in Civil Engineering or Structural Engineering or equivalent.

Registered RTO accredited by the Joint Accreditation Committee of the Institution of Engineers Singapore (IES) and the Association of Consulting Engineers Singapore (ACES).

Preferred applicants with Certificate in Building Construction Safety Supervisors Course.

Ensure that building contractor embrace good construction practise to achieve good workmanship.

Minimum 5 years relevant experience in supervision of building projects in Singapore.

Must have HDB/ BTO projects with commercial buildings supervision experience.

Availability to commence work on short notice.

Able to work night shift and rotational Sunday duties.

Responsibilities:

• Report to M&E Director and Client Representative
• Station at site for a Retail and F&B project
• Supervision of M&E-related works to ensure that material and workmanship are in accordance with approved specifications and drawings. Any non-conformity to be identified and highlighted.
• Identification and Highlight of non-conformances
• Attend to site walk, site meetings and testing and commissioning.
• Review site installation documents such as risk assessment and method of statement, as-built drawings and OMM.
• Liaison with contractors on site-related matters and resolve site issues.
• Ensure contractors comply with site safety regulations.
• Maintain accurate and detailed site records/filing.
• Assist in verfication of site progress for progress payment claims.

Requirements:

• Diploma in Mechanical/Electrical Engineering from locally recognized institution
• Minimum 5 years’ relevant experience in building services in supervision of commercial developments
• Strong knowledge of Mechanical and Electrical services and local construction practices
• Proficient in MS Words and Excel.
• Work on night shift as and when required. (Work shifts hours and arrangements shall comply with MOM requirements)

Other Employment Information

• 5.5 work days a week
• Work location at Habourfront Area, Singapore
• Contract to start from 1 June 2024 for a period of one year

• Process claim application and reply to emails
• Checks for disbursement
• Exception handling and refunds
• Attend to escalated enquiries on claims
• Collation of data / information / statistics for regular reporting
• Provide administrative support
• Undertake additional tasks as assigned.

Requirements

1) At least A level or Diploma holder

2) 1 to 2 years of working experiences (preferably) in processing claims, disbursement and refund

3) Good interpersonal and communicate skills (oral and written)

4) Must uphold strong code of work ethics and confidentiality of information

5) Detailed and meticulous

6) Diligent and committed to meet deadlines

7) Good working knowledge of Microsoft Office, especially in using MS Excel

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Our client is in construction industry (Grade A1 Contractor/ Class 1 General Builder) and they provide full suite of integrated construction services and solutions in both the public and private sectors.

JOB DIMENSION (SCOPE)

• Establish and maintain a good relationship with stakeholders living/working near to construction site
• Prepare the Public Relations program and plan to be reviewed by the Manager and for onward submission to the client for approval.
• Handle public inquiries, complaints, and feedback
• Provide a hotline for the public to feedback
• Examine and take immediate action for any inconvenience to the public caused by the construction works
• Co-ordinate Project Briefings for LTA, project team and stakeholders. Prepare correspondence letters, newsletters, circulars and notices to residents and stakeholders
• Prepare monthly reports, current engagement reports, and engagement programmes for clients (LTA)
• Perform site walks, house-to-house visits to residential areas
• PR administrative work

REQUIREMENT

• Possess Degree in Communication/Marketing or equivalent
• Minimum 3 years of relevant experience in the construction industry
• Preferable having experience in LTA project
• Good interpersonal skills, proactive and independent
• Possess strong analytical skills and attentive to details

This position will start off as 18 months contract.

Location:
Great Eastern Office, at Paya Lebar Quarter

Responsibilities:

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with Great Eastern Life.

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;

• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;

• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution

• Provide excellent customer service experience; and

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3500

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Job Description

• Create a warm and positive experience for the hotel guests by attending to their needs and requests
• Generate daily reports to reconcile between guests’ bookings with reservation correspondences and alert the Reservations team to follow up on any discrepancies
• Co-ordinate guest room status updates with Housekeeping team by informing the Housekeeping Supervisor on duty on any requests for early check-ins, late check-outs, special requests or VIP pre-assigned rooms
• Handle lost and found property and items in accordance with the Hotel’s procedures
• Verify the accuracy of cash float before commencement and completion of every shift
• Assist in all official events and functions of the Centre

Requirements

• Minimum GCE ‘O’ levels with good spoken English
• No prior experience is required, training will be provided
• Well-groomed and service-oriented with a passion to serve
• Rotating shifts including weekends and public holidays
• Candidates with more experiences may be considered for Senior role.

· Receptionist duties, e.g., daily mail, answering telephone calls.

· Ensure proper execution of all office administrative tasks.

· Assist HR to prepare simple reports such as interview/recruitment update.

· Send e-mails or call applicants to arrange for interviews.

· Pantry upkeep and replenish supplies, including drinking water.

· Issue Company's phones and SIM cards.

· Office machines upkeep and maintenance.

· Check Starhub monthly billings of employees.

· Check Office staff punch cards, movement & attendance.

· Prepare staff monthly salary attendance sheet for payment.

· Issue Staff Birthday vouchers.

· Check attendance and key in all office staff for AL, MC, NPL, OIL.

· Help to advertise (English papers) for staff and SG when necessary.

· Ordering of office stationery for office and outlet staff.

· Ordering and issuance of all (BW and SG) outlet staff uniforms/ cleaning towels/ apron /caps and check stock.

· Work with L&D Executive to check Outlet staff for Food Hygiene Cert.

· Assist L&D Executive to arrange for FSH training for new outlet staff where necessary.

· Check company vehicles Petrol credit card.

· Manage staff condolence matters.

· Administering Long Service Award.

Job Scope:

• Assist surgeons in facilitating the coordination of pre-operative and post-operative workflow of all surgery patients.
• Prepare and educate patients on what happens before, during and after surgery.
• Answer patient queries on the surgery.
• Coordinate pre-admission planning and provide counselling to patients and relatives for the type of surgery involved, and consumables and implants used.
• Collaborate closely with different departments (operating theatres, angiography centres, diagnostic imaging centre etc) and surgeons to ensure seamless patient coordination for clinic visits and procedures.
• Assist surgeons in ensuring prompt referrals are done.
• Assist surgeons to keep track of workload numbers.
• Data entry for proper tracking and collection of peri-operative data.

Job Requirements:

• Minimum Degree, preferably in healthcare management / nursing or equivalent
• Good interpersonal and communication skills
• Proficient in using MS office

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

We are a financial services company with capital markets services (CMS) licence.

If you are someone who has a keen interest in building a career around risk & compliance, this role is for you.

Responsibilities:

• To assist in overseeing the corporate compliance programme.
• Assist in maintaining the compliance framework and processes including AML functions.
• Advise the business on regulatory obligations and the impact of regulatory changes.
• Policies and Procedure drafting and implementation
• Monitor account activities and report suspicious transactions to the management.
• Ensure accounts are on-boarded as per regulations and internal guidelines.

Requirements:

• Strong degree-level academic qualification or ICTA Compliance/AML qualification
• Minimum 2 years of relevant Regulatory compliance experience in the brokerage industry specialized in Finance - Corporate Finance/Investment/Merchant Banking or equivalent
• Preferably experience in KYC (Client Onboarding Team), AML Compliance, Corporate Compliance
• Demonstrable understanding of regulations and financial market
• Fluent in English and Chinese (both oral and written communication)
• Evidence of drive, curiosity, good judgment and good attention to detail
• Excellent team spirit
• Rigorous, well-organized with a structured and logical approach

This position will start off as 12 months contract.

Location:
Great Eastern Office, at Paya Lebar Quarter

Responsibilities:

You will assist to resolve policyholders’ and Financial Representatives’ issues relating to insurance policy.

• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time;

• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time;

• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;

• Provide excellent customer service experience;

• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.

• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;

• Highlight any potential concerns/risks and proactively shares best risk management practices; and

• Other incidental “ad hoc” duties to ensure smooth functioning of various touchpoints such

as assisting Digital Comms and Call Centre;

• May be rotated amongst the different Service Centres;

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3800

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

• Conduct key control audit, monitor electronic key boxes, issue/receive master keys, radios, and beepers; ensure the safekeeping of these items.
• Patrol all areas of the property; assist guests with room access.
• Monitor Closed Circuit Televisions and alarm systems.
• Respond to accidents, contact EMS or administer first aid/CPR as required.
• Assist guests/employees during emergency situations.
• Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances.
• Call for outside assistance if necessary.
• Complete incident reports to document all Security/Loss Prevention related incidents.
• Resolve safety hazard situations.
• Escort unwelcome persons from the property.
• Report to scenes of vehicle accidents/thefts.
• Call for assistance using proper code responses.
• Complete a Loss Prevention shift summary/daily activity report.
• Maintain confidentiality of all reports/documents; release information only to authorized individuals.
• Provide proper paperwork to employees requiring outside medical treatment.
• Type, proofread, and copy security reports.
• Assist management in training and motivating; serve as a role model.
• Assign and ensure work tasks are completed on time.
• Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure quality assurance expectations and standards.
• In addition, some states may have additional licensing/registration requirements to be considered for this position.
• Read and visually verify information in a variety of formats (e.g., small print).
• Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Enter and locate work-related information using computers and/or point of sale systems.
• Move at a speed required to respond to work situations (e.g., run, walk, jog).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

Wise Oaks International School is an established Cambridge accredited school offering education up to lower secondary levels. Students admission is a critical process in overall functioning of the school. We are seeking applications for school's admin

Key Duties:

• Admissions: Work with School's Admissions Manager to ensure the smooth processing of applications; manage the maintenance and security of Admissions records and documents.
• Welcoming parents/ visitors, answering their queries about school and directing them to the relevant office/personnel if additional information needed
• Carrying out school reception duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence.
• Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings.
• Maintaining general office files, including job files, vendor files, and other files related to the company’s operations.
• Purchasing office supplies, equipment, and furniture.
• Overseeing the maintenance of office facilities, and equipment.
• Performing other relevant duties when needed.

JOB REQUIREMENTS

• Degree with 3-5 years of working experience working experience as Admissions executive/ manager in international school in Singapore.
• Familiar with the elementary and secondary education industry
• Excellent interpersonal, communication and presentation skills
• Excellent planning and organizational skills
• Responsible and committed team player with strong coordination skills
• IT savvy and knowledge of MS Office applications

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Officer.

Customer Service Officers are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

Job responsibility:

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Record keeping
• Establishing excellent rapport with parents, children and teachers
• Responsible for maintaining brand standards (image and presentation, safety and hygiene)
• Ensuring a positive and nurturing learning environment

Requirements:

• Training will be provided
• Proficient in standard English (required)
• Customer-oriented (required)
• Bilingualism is an advantage
• 5-day work week
• 1 weekend and 1 weekday off
• Able to start work immediately
• Workplace location: 1 Marine Parade Central #13-05, Parkway Centre Singapore 449408

Benefits:

• Salary: $2400
• Progressive salary increment
• 13th-month bonus
• Incentives and rewards
• Personal accident insurance
• Hospitalisation insurance
• Life insurance
• Career advancement, management trainee track included

Important: Please email your resume and recent photograph directly to [email protected]

Please only apply if you meet the requirements.

Only short-listed candidates will be contacted for an interview.

The responsibilities of a customer service officer in this restaurant include:

1. Greeting Customers: Welcoming guests as they enter the restaurant, and providing them with a positive first impression.
2. Taking Orders: Receiving orders from customers either in person, over the phone, or online, and accurately inputting them into the restaurant's ordering system.
3. Providing Information: Offering information about menu items, specials, and promotions to customers who inquire.
4. Handling Inquiries and Complaints: Addressing customer inquiries, concerns, and complaints promptly and professionally, and working to resolve issues to the customer's satisfaction.
5. Serving Food and Beverages: Delivering food and drinks to customers' tables in a timely and efficient manner, ensuring accuracy and presentation meet the restaurant's standards.
6. Processing Payments: Accepting payment from customers, processing transactions accurately, and providing receipts.
7. Maintaining Cleanliness: Keeping the dining area, serving stations, and customer service areas clean and organized, including clearing tables and resetting them for new customers.
8. Upselling: Suggesting additional menu items, desserts, or beverages to customers to increase sales and enhance their dining experience.
9. Collaborating with Kitchen Staff: Communicating orders and any special requests or modifications to the kitchen staff, and coordinating the timing of food delivery with the kitchen team.
10. Following Health and Safety Regulations: Adhering to food safety and hygiene standards, as well as health and safety regulations, to ensure the well-being of customers and staff.
11. Providing Excellent Customer Service: Ensuring that every customer receives friendly, attentive, and personalized service to enhance their overall dining experience and encourage repeat business.
12. Handling Reservations: Managing reservations, seating arrangements, and waiting lists during busy periods, ensuring efficient use of available tables and minimizing wait times for customers.
13. Training New Staff: Assisting in the training of new customer service staff members, ensuring they understand the restaurant's policies, procedures, and standards for customer service.

Overall, a customer service officer must play a crucial role in creating a positive and enjoyable dining experience for restaurant patrons while representing the establishment in a professional manner