Research Institute: Institute of Molecular Cell and Biology (IMCB)

Principal Investigator: Dr. Radoslaw Mikolaj Sobota

We are looking for a data analyst with a strong interest in working with large-scale datasets and have experience with analyzing molecular -omics datasets such as transcriptomics, proteomics and metabolomics data. The candidate should have a strong interest in biology, understanding human diseases and most importantly be willing to learn. He/she will be involved in large-scale clinical projects and performing data-processing to analysis on mass spectrometry-based proteomics experiments. He/she will be expected to carry out data analysis such as differential analysis, machine-learning techniques, supervised/unsupervised clustering and statistical modelling. The candidate is expected to meet project datelines and present his/her work when required.

Job Requirements

• Bachelor or Masters degree in Statistics, Biostatistics, Computational Biology, Mathematical Sciences, Bioinformatics or other relevant degree.
• Degree in Life Sciences with both wet-lab skills and strong data analytic skills are also welcomed.
• Expertise in handling different types of omics data will be preferred.
• Able to carry out software programming such R or Python (Preferably R).
• Able to work independently.
• Good attitude towards learning, responsible and organized.
• Good critical thinking, communication and interpersonal skills.

- Generate, verify and compute weekly/monthly attendance/overtime & other allowances claim for end month payroll processing

- Monitor and handle attendance and leave administration

- Renewal & cancellation of work passes (WP and SP)

- Perform new hires and off-boarding of employees matters

- Create/updating & maintenance of employee and payroll records in payroll software

- Monitor and update foreign worker’s accommodation addresses & etc.

- Generate monthly reports (Leave, General admin)

- General Admin duties including sorting & distribution of incoming mails, replenishing of office stationery supplies, etc.

- Other duties as assigned by immediate superior

Job Requirements:

- Proficient in Infopay system is an advantage

- Knowledge of Singapore Employment Act

- Basic MS office knowledge

Education, Experience & Training

- Diploma in Human Resource Management or its equivalent qualification

- With 2 years of relevant experience in similar industry

- Meticulous, positive and hardworking

Job Description & Requirements

• Process customer orders.
• Process purchase orders to vendors.
• Liaise with vendors on the rescheduling of products. Escalate and resolve line-down problems.
• Monitor delivery schedules and expedite delivery of purchases.
• Investigate and resolve problems with deliveries.
• Process returns /claims. Arrange the return of damaged stocks to vendors.
• Liaise and follow up with vendors on shortages or excess shipments.
• Responsible for providing weekly reports as required.
• Coordinates date and times of delivery to customers based on coordination with all departments applicable.
• Develops and maintains relationships with purchasing contacts.
• Check & verify invoices received from forwarders or courier companies before a/c processes payment, and raise SS documents if the charges are supposed to revert back to suppliers or customers.
• Any other related projects/duties not indicated above will be assigned by the superior from time to time.
• Liaison with sales, assist in processing quotations and orders loading.
• To ensure timely delivery of shipments.
• Constantly work on improving purchasing processes and developing cost-reduction initiatives.
• minimum GCE “O” level or equivalent.
• 2-3 years of working experience in customer service or buyer field.
• Proficiency in MS Office, especially MS Excel.
• Knowledge of ACCPAC will be an advantage
• Effective communication skills and negotiation skills.
• Initiative and hardworking.
• Follow-up and attention to detail.

We are seeking a highly motivated and dedicated individual to join our research team to study plant epigenetics and crop functional genomics. The successful candidates will play a crucial role in performing the mechanisms controlling neural development, pruning, and neurodegenerative diseases using both fruit fly and human brain organoids. The aim of the projects is also to explore mechanisms of neuronal pruning in fruit flies and its implications for autism. The successful candidate is motivated and expected to provide assistance and support for a couple of interesting projects, team up with PhD students or postdocs, and assist in maintaining lab infrastructure. A capable candidate may also have the opportunity to lead his or her research project.

Requirements:

• MSc or BSc (Hons) in molecular, cellular biology, neurobiology, or related biological fields
• Prior experience in lab research
• Ability to design experiments and work independently
• Experience with molecular, cellular biology, neurobiology is preferred
• Ability to work both independently and collaboratively as part of a research team, able to assist in lab organization and administration
• Strong organization skills and attention to detail
• Good communication skills, both written and verbal

Salary and benefits are commensurable to educational qualifications and working experience of the candidates. Benefits include annual leave, medical and flexi-benefits, etc.

Interested individuals should send their application letter and CV with three references to:

Dr YU Fengwei

Senior Principal Investigator

Email: [email protected]

(Please note that shortlisted candidates will be notified)

JOB RESPONSIBILITIES

-Be responsible for the day-to-day operations of the site.

-Plan, execute and supervise all the facilities' management and operational activities

-Conduct meetings, project co-ordination in residential/Commercial strata development

-Invite quotations, conduct evaluation for all services, provide recommendation reports and organise and coordinate Corrective Program for repairs and maintenance of the common properties

-Administer contracts renewals and issue of contracts

JOB REQUIREMENT

-Candidate with self drive possess Professional Certificate/ Diploma or degree in Estate Management or related disciplines.

-Previous experience in managing condominiums, industrial or commercial buildings.

-Good interpersonal, communication and leadership skills

-Knowledge of Management Corporation Strata Title (MCST) and Building Maintenance & Strata Management (BMSM) Act

MULTIPLE LOCATIONS AVAILABLE

To provide timely administrative support to the HOD to facilitate operational efficiency and effectiveness for assigned administrative functions.

A) Key Responsibilities & Duties

Office Administration

· Address queries and attend to requests for assistance at the reception area, in person, over the telephone or via e-mail and direct them when necessary to the appropriate staff member/ department

· Perform routine clerical duties including the daily recording of incoming and outgoing mails and faxes, filing, photocopying, faxing, data entry, preparing telephone listings and arranging courier service

· Coordinate, maintain and update records when necessary for office mobile phones and office keys

· Perform administrative work for meetings when required including presentation equipment, materials and refreshments

· Ensure correct inventory of all general office supplies (such as toiletries, stationery, stamps, and refreshment), and place orders when replenishment is required

· Attend meetings and record minutes at meeting when assigned

· Run official errands to bank, post office, office equipment supply store, other Allkin offices, and other organisations

· Undertake required office processes to ensure the timely repair and maintenance of office facilities and equipment

· Maintain the general tidiness and cleanliness of the office

· Update and maintain a comprehensive administrative filing system

· Organise annual emergency evacuation exercise e.g. Fire Drill exercise

Human Resource

· Update staff data (including personal and family details, leave, designations, telephone numbers, academic qualifications, and leave) in a timely manner and maintain these records

· Undertake staff training operational work (including course registration, training grant application after course approval by the relevant approval authority/ authorities, tracking training of staff, utilisation of training budget, and submit requested documents to Human Resource & Administration Department)

· Perform staff recruitment administration work (including scheduling interviews, collating and verifying relevant and required documents, and collecting job application forms)

· Update and maintain records of staff leave

· Update and maintain records of staff medical and dental claims

Finance

· Collect fees and issue receipts for fees for various company programmes.

· Assist the professional staff in getting the monies for the monthly financial assistance ready for distribution

· Ensure that all financial claim forms are duly signed by clients and are properly recorded and filed

· Maintain updated, proper and accurate data for the accounts for petty cash and financial assistance to clients

· Ensure the safe-keeping of monies (including petty cash, donations, programme fees, and financial assistance to clients)

· Issue reimbursements to staff from petty cash

· Update and maintain required records for programmes (such as data of children enrolled and respective fees and subsidies), and prepare relevant monthly reports (such as income, reconciliation, deposits from clients, and subsidies) for submission to Finance Department

· Track use of fund balance and beneficiaries of various external funds (such as Lee Foundation, COMCARE, School Pocket Money Fund and YMCA funds) and submit reports to Finance Department monthly, annually to Ministry of Social & Family Development (YMCA and COMCARE funds), and/ or when requested

· Collate staff transport claims and submit to Finance Department every month

· Submit list of claims to Finance Department fortnightly

· Assist Finance Department in all banking and financial matters

· Manage claims and procurement matters through Tenderboard

Review and Implementation of New Administrative Systems (Policies, Processes, Systems, and Forms) and Human Resource Matters

· Provide constructive feedback in a timely manner on new work processes, forms and systems from Corporate Services Departments

· Implement the new work systems in accordance and in consultation with the relevant Corporate Services staff and department when requested

B) Other Responsibilities & Duties

Handle social service administration work

· Update client’s data in the casework database in the government case management system

· Prepare casework monthly, quarterly and yearly reports for staff and submission to management and MSF

· Monitor and track relevant areas of casework monthly reports.

· Prepare and submit service standard requirements report, practice standards reports, audit reports and any other relevant reports to the MSF after approval.

To undertake any other work responsibility assigned by supervisor

Candidate Requirements

Technical Requirements

· At least GCE “A” Level

· At least 8 years of work experience in office administration, human resource operations and/ or financial operations

Core Competencies

· Proficient in oral and written communication, especially in English

· Good interpersonal and teamwork skills

· Committed and responsible

· Keen on learning by accepting feedback on performance and making timely efforts to improve performance and proactively learning and putting into practice relevant new skills and knowledge at the workplace

· Demonstrate sound and updated job knowledge and skills

· Strong organisational and time management skills

· Good problem-solving skills

· Grasp concepts and instructions correctly and quickly

· Receptive and adapt to changes well including organisational and work changes

· Take initiative to and appropriately contribute to the department, division and organisation

· Demonstrate professional conduct in terms of displaying integrity, composure, timeliness, and respect

· Produce quality work (accurate facts, effective proposals/ decisions and proper work)

· Resourceful in getting and optimally using relevant resources to accomplish work targets cost-effectively and efficiently

· IT-savvy and proficient in using Microsoft Office (Word, Powerpoint and Excel) and preferably proficient in Access

· High level of integrity

· Able to do simple financial accounting (for staff handling financial accounting work)

Position: Administrative Officer

About Us

ATET Pte. Ltd. is a new start-up incorporated in 2019 and we are looking for passionate individuals to join our team. At ATET, we are committed to bringing companies and organisations accurate security recommendations and quality IT solutions across various services. We are a team of experienced professionals and consultants seeking like-minded persons to grow with the company.

Overall Objective

We are looking for an organised and self-motivated Administrative Officer who will be responsible for providing administrative support to the company and is able to start work in May 2024.

Key Responsibilities:

• Basic bookkeeping and accounting duties
• Prepare and issue quotations and invoices
• Obtain and receive vendor/supplier quotations and invoices
• Ensure all accounting, administrative and HR records are filed properly
• Ensure adherence to company procedures and policies
• Provide administrative and clerical support
• Provide administrative support when required
• Responsible for general administrative duties
• Ensure cleanliness of the premises
• Manage the pantry and other office supplies
• Any other ad-hoc projects or duties that may be assigned from time to time.

Requirements:

• Diploma, A levels, or ITE Nitec/Higher Nitec
• Preferably with relevant working experience
• Detail-oriented & meticulous
• Excellent verbal and written communication skills
• Good multitasking and time-management skills
• Must be reliable and responsible
• Able to work independently and as a team
• Proficient IT skills

Benefits

• Transportation allowance
• Marriage leave
• Childcare leave
• Medical Benefits

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By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

Job description:
- Perform carpark administrative duties
- Handle client’s enquiries through calls and email
- Handle client’s invoices in a timely manner
- Assist in processing and updating client’s data
- Perform month-end closing duties
- Any other duties assigned.

Requirements:
- Minimum Polytechnic Diploma in any discipline
- Proficient in Microsoft Office
- Pleasant personality
- Able to work well in a team
- Be proactive and able to take initiative
- Organized, meticulous with a high degree of accuracy
- Able to start work immediately or on a short notice will be advantageous.

EA Name : MANPOWER ACCESS PTE LTD

EA License No : 13C6854

EA Personnel Name : Chong Wei Ley

EA Personnel Registration No : R22108644

We are seeking a Data Analyst with a fervent interest in large-scale datasets and experience in analyzing molecular -omics datasets, such as transcriptomics, proteomics, and metabolomics. The ideal candidate will have a solid background in computatier science and be eager to contribute to large-scale multi-omic projects by performing tasks ranging from data processing to comprehensive analysis of multiomic data. Responsibilities include executing various data analyses, such as differential analysis, employing machine-learning techniques, conducting both supervised and unsupervised clustering, statistical modelling, and developing deep learning neural networks.

Job Requirements:

• Bachelor"s or Master"s degree in Computer Science or a related field.
• A strong background in brain tumor research.
• Demonstrated expertise in bioinformatics and the analysis of single cell sequencing data.
• Proficiency in using AWS to deploy machine learning and deep learning models.
• Experience in Spatial-omics data analysis is advantageous.
• Skilled in R, Python, Java.
• Capable of working autonomously with a proactive mindset.
• A positive attitude towards learning, along with being responsible and well-organized.
• Excellent abilities in critical thinking, communication, and interpersonal relationships.

Job Description

• You will be responsible for the daily operation of all matters relating to maintenance & management of the site
• Daily site inspection

Requiements

• Degree/Diploma in Property Management or equivalent
• Min 2-3 years of Facility &/or Property Management experience
• Knowledge in BMSMA & other relevant regulations
• Process good interpersonal & supervisory skill

If you wish to be part of our DYNAMIC TEAM, click APPLY BUTTON NOW!
We regret that only shorlisted canndidates will be notified.

Thank you!

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The research is on transforming food waste into digestates containing active biomolecules to enhance vegetable growth. Utilizing anaerobic digestion, we aim to recover essential nutrients such as N, P and K from food waste and integrate them into waste-derived hydrogel/biochar for optimal vegetable cultivation, thereby closing the waste loop in farming practices.

The specific aims are:

1. To release nutrients from food waste through anaerobic digestion and optimize the co-digestion process with waste-derived hydrogels.
2. To recover nutrients from the digestate to produce a novel biofertilizer.
3. To develop a prototype of an integrated food waste nutrient recovery system for pilot-scale testing.

Qualifications

• Possess a PhD degree in bioscience, chemical/ biological/ environmental engineering, or other related fields.
• Prepare reports and presentations regularly.
• Publications in the relevant work.
• Team player with good communication and interpersonal skills.

In this consultative role, you will be joining our expanding project teams to provide unbiased and objective advisory services to clients to assist them in solving issues, creating value, maximizing growth and improving business performance. You will also be responsible for contributing to and working on marine and/or terrestrial Environmental Impact Assessments Projects, Environmental Monitoring and Management Projects, and Due Diligence Projects.

Key Responsibilities

• Collaborate with cross functional teams to deliver on key responsibilities in assignments under tight deadlines
• Carry out environmental studies such as environmental impact assessment (EIA), Environmental management and monitoring plan (EMMP), Environmental and Social Due Diligence (ESDD), and Environmental Social and Governance (ESG) project
• Carry out research and data collection relevant to the projects and assignments you are assigned to
• Participate and contribute to client meetings, as well as making recommendations to clients.
• Identify issues with guidance and pre-empt / resolve identified issues.
• Prepare communication including reports, presentations and project plans.
• Plan and manage some elements of an assignment (including survey, field work, analyses, budgets) - plan, time, cost, outcomes etc.
• Participate in the development of a safe and healthy workplace.

To succeed in the Environmental Consultant role, you will need to have strong knowledge of marine biology and/or terrestrial ecology, and habitats and/or be experienced in one or more of the following tools : MATLAB, Python, R, ArcGIS, MIKE, DELFT3D or other programming tools or coastal / water quality modelling softwares.

Qualifications - Internal

Key Requirements :

• At least 5 years of relevant experience in the environmental field.
• A recognized degree in Environmental Science, Environmental Management, Marine Biology, Ecology, Environmental Engineering, Coastal Engineering, or related discipline.
• Candidates with Singapore environmental experience would be favourably considered.
• Compulsory for candidate to be qualified and cleared to work in secure areas in Singapore.
• Strong knowledge of marine biology and/or terrestrial ecology, and habitats.
• Good understanding of international finance and working knowledge of the Equator Principles, IFC Performance Standards and other ESG Safeguard policies.
• Able to work independently

Experience in conducting environmental or ecological / habitat field surveys for marine and/or terrestrial environments, with a demonstrated understanding of environmental survey methods, operating hydrographic survey equipments, marine permitting, and relevant guidelines and best practices.

We are seeking a Data Analyst with a fervent interest in large-scale datasets and experience in analyzing molecular -omics datasets, such as transcriptomics, proteomics, and metabolomics. The ideal candidate will have a solid background in computatier science and be eager to contribute to large-scale multi-omic projects by performing tasks ranging from data processing to comprehensive analysis of multiomic data. Responsibilities include executing various data analyses, such as differential analysis, employing machine-learning techniques, conducting both supervised and unsupervised clustering, statistical modelling, and developing deep learning neural networks.

Job Requirements:

• Bachelor"s or Master"s degree in Computer Science or a related field.
• A strong background in brain tumor research.
• Demonstrated expertise in bioinformatics and the analysis of single cell sequencing data.
• Proficiency in using AWS to deploy machine learning and deep learning models.
• Experience in Spatial-omics data analysis is advantageous.
• Skilled in R, Python, Java.
• Capable of working autonomously with a proactive mindset.
• A positive attitude towards learning, along with being responsible and well-organized.
• Excellent abilities in critical thinking, communication, and interpersonal relationships.

Job Description

• You will be responsible for the daily operation of all matters relating to maintenance & management of the site
• Daily site inspection

Requiements

• Degree/Diploma in Property Management or equivalent
• Min 2-3 years of Facility &/or Property Management experience
• Knowledge in BMSMA & other relevant regulations
• Process good interpersonal & supervisory skill

If you wish to be part of our DYNAMIC TEAM, click APPLY BUTTON NOW!
We regret that only shorlisted canndidates will be notified.

Thank you!

About TUMCREATE

TUMCREATE is a multidisciplinary research platform of the Technical University of Munich (TUM) at the Singapore Campus for Research Excellence and Technological Enterprise (CREATE). We are joining forces with universities, public agencies, and industry for the advancement of future technologies.

Please visit www.tum-create.edu.sg for more information about TUMCREATE

About the LightSPAN Project

The LightSPAN project is funded by the National Research Foundation of Singapore and aims to investigate how we can optimize light exposure to support health and well-being across the lifespan, with a specific focus on optimizing light exposure in seniors.

Please visit www.lightspan.org for more information about the LightSPAN project

About the LightSPAN Research Group

The collaborative project is led by Prof. Dr. Manuel Spitschan (TUMCREATE/TUM) and Asst. Prof. Raymond Najjar (NUS). The focus of the work performed as part of this position is a clinical trial investigating the use of cutting-edge behavioural digital-health interventions to promote healthy light exposure in ageing.

At TUMCREATE, you will work in the Integrative Digital Health and Medicine Group. The Group is part of the Translational Sensory and Circadian Neuroscience Unit linking the Technical University of Munich, the Max Planck Institute for Biological Cybernetics and TUMCREATE. We offer an interesting, exciting, and inclusive research environment with many international links and career development and further training opportunities.

We offer an interesting, exciting, and inclusive research environment with many international links and career development and further training opportunities.

Job Purpose/Objective of the Position:

As a Communications Officer with TUMCREATE, you will play a critical role in our research projects by developing and executing communication campaigns. Your primary responsibility will be to facilitate the recruitment of participants (children and senior citizens). Through your strategic communication efforts, you will help us achieve our research objectives and contribute to the success of our projects. You will be joining a dynamic research team. This is a 12 month fixed term contract.

Job Responsibilities:

• Plan and develop effective communication campaigns to attract and engage potential participants
• Implement communication strategies across various channels, including digital, social media, email, and traditional media, to reach target audiences
• Create engaging and informative content that will engage Singapore’s multicultural society, such as advertisements, newsletters, and promotional materials, to support recruitment efforts
• Monitor and analyse the effectiveness of communication campaigns, making adjustments as needed to improve recruitment outcomes.
• Collaborate with the LightSPAN Project team from TUMCREATE and NUS to align communication strategies with project goals

Job Requirements/Competencies:

• Bachelor's degree in a relevant field, e.g., communications, marketing, public relations, psychology, health sciences, or similar from a reputable university
• Strong communication skills, both written and verbal
• Experience (at least 36 months) in developing and executing communication campaigns, preferably in a research or academic setting
• Proficiency in digital marketing tools and platforms
• Proficiency in website maintenance
• Proficiency in design tools (Illustrator, Photoshop)
• Excellent organizational skills, attention to detail, and the ability to manage multiple tasks efficiently
• Excellent communication abilities in English and Chinese dialects (Mandarin, Hokkien)
• Motivated, creative, and capable of working both independently and as part of a team

What TUMCREATE offers you

• Competitive salary that commensurate with experience
• Medical insurance
• Good amount of leave/vacation days
• Vibrant, modern and positive working environment in Singapore
• Campus-sited office location with a host of facilities
• In-building perks including gym, game room and coffee room

Applications

Please send the following documents via email to TUMCREATE ([email protected]) with reference “LightSPAN-2023-005”:

• Cover letter describing your education and prior experience, as well as your strengths. Please also describe how you meet the requirements (or could at the start of the position), and what interests you in the position.
• Curriculum vitae (max. two pages) including brief portfolio
• Contact information of two referees

Only shortlisted candidates will be contacted.

We look forward to your application.

Main Responsibilities

• Ensure stock receiving in accurate quantity and price.
• In charge to solve good discrepancy issue from multiple outlet.
• Coordinates with other departments internally, on stock availability and delivery schedules and to maintain tight inventory control.
• Ensure system showed latest pricing and accurate lead time provided from vendor.
• Ensure on-time delivery of purchased items and services.
• Processing invoice within short notice period.
• Maintain the filing system of purchasing records.
• Ensure procurement procedures and policies are followed.
• Carry out ad hoc assignment as instructed by Management.

Requirements

• ‘N’/’O’ level, or Certificate or equivalent in Purchasing/ Materials/ Supply Chain Management
• Effectively multilingual in order to liaise with Chinese speaking outlet person in charge and vendor.
• Basic knowledge in Food and Non Food item.
• Positive work attitude.
• Good administrative and problem solving skills.
• Entry level candidates are welcome.

Qualification

• Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree
• Minimum 5 years experience as Public Relation Offier

Jobscope

• Maintains good support and positive relations among organisations, consultants, clients and the public
• Participates in project meetings, conducts survey on site condition, prepares and submits prevention/solution report to client, consultant and other parties involved before and during the full period of construction.
• To prepare a monthly report to update on the feedback and complaints received and the respective actions taken
• Coordination of site delivery of materials; liaise closely with main office staff for the procurement of necessary materials
• Generate reports to record the follow up process till case closed.

Responsibilities:

• To ensure contractor carried out works not affecting/compromise safety, environmental and health matters;
• provide standing supervision to all civil and structural works compliance with the Authority’s Requirements including, but not limited to, the following for completion of the project works:
• Temporary Works relating to excavation, strutting, earth retaining and stabilising structures (ERSS), ground improvement, if required;
• Utility diversions and protection works/supports to utilities, if required;
• Risk registers, hazard logs, etc;
• Mobilization and demobilization of vehicles, machineries and equipment etc.
• Cable preparation and cable pulling works, etc;
• Construction of Joint Bay and associated work, etc;
• Cable jointing works in joint bay, etc;
• Testing and commissioning works related to transmission cable, etc;
• Weekly summary reports on site management to highlight safety issue and propose any improvement to the Company;

Requirements:

• Registered as Resident Technical Officer with BCA/IES/ACES;
• Minimum Three (3) years of relevant experience in projects similar in nature to the projects

Job Description:

·Develop and execute the company's strategic plans to ensure the achievement of company goals;

·Manage the day-to-day operations of the company, including production, supply chain, sales, and marketing;

·Lead the team, motivate employees, foster teamwork and innovation;

·Ensure that the company's operations comply with laws and regulations, maintaining good business ethics;

·Develop and optimize operational processes to increase efficiency and quality;

·Supervise financial budgets and expenditures, ensuring the effective use of funds;

·Collaborate closely with other senior management to achieve company-wide objectives.

Requirements:

1.At least 5 years of relevant industry experience, with experience in managing physical businesses preferred;

2.Excellent leadership and team management skills;

3.Outstanding communication skills and problem-solving abilities;

4.Sharp insight into market trends and competitors;

5.Strong business acumen and strategic thinking ability;

If you are interested in this position and meet the above requirements, We look forward to your joining us in building our brand and business together!

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Description:

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to helm CareHub in line with CareHub’s service standards and key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community. The job scope would include referrals to community partners, facilitating community appointments, conducting outbound nudges to encourage participation in screening and vaccination to assisting residents and community partners with navigation of the healthcare landscape.

You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion for CareHub ’s knowledge management system.

The job holder will support the operations of CareHub Care and Call Centre in the following areas but not limited to:

1. Engagement of residents and community partners to address enquiries about population health and RHSO services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with NUHS teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Requirements:

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends

Roles & Responsibilities

· Provide sales and administrative support to manager in day to day duties

· Maintaining a high level of customer service quality to ensure customer satisfaction and repeat business

· Actively contributing to the achieving of the sales objectives

· Handling routine telephone & email/fax queries from customers

· Follow-up enquiries with local and overseas clients, and quotations

· Preparing of quotation based on customer requests

· Generate quotation, purchase orders (PO), sales orders, invoices, delivery orders (DO), Handover Form, purchase requisitions, work orders, payment and sales reports

· Coordinating with operation / purchasing / accounts to expedite on-time deliveries to customers

· Performs another sales or admin related ad-hoc duties as assigned

Requirements:

· At least O Level, Diploma or relevant qualifications

· Customer service oriented and have a great sense of urgency

· Able to work independently as well as in a team and willing to learn

· Proficient in MS Office

· Best with social media skills

· With or without experience

· Must be willing to learn.

*New Business Office will be Located in the North “Woodlands-Admiralty”

Position

This position is for PMO inside PCM section in charge of the global monitoring and reporting around CCS activities (+350 FTE developing and maintaining solutions for Cash Management and Corporate Banking business lines including 3 strategic projects).

This position aims primarily to cover all PMO activities of the department. KPI project supervision as well as all staff plan and budget activities in coordination with Head of Sections and other CCS PMOs.

The PMO is actively supporting the continuous improvement and change management journey of the department. In addition the candidate will support the heads of CCS on their weekly agenda.

Main responsibilities

PMO activities

• Project monitoring per releases,
• Budget consolidation and follow-up,
• Follow-up and update the global staff plan,
• Follow and update the project risks portfolio
• Update the budget tools and PMO referentials
• Follow the production of the project documentation
• Produce the global projects dashboard for Cash Management Transformation program
• Support the managers to produce the follow-up dashboard (Risk, Quality KPI, Alert, Planning, Budget)
• Contribute to the change management of CCS
• Coordination with global stakeholders.

Continuous improvement and change management

• Evaluate the efficiency of the current project management process
• Propose improvements in accordance with our internal project management methodology
• Coach the project managers to deploy new methodologies and process
• Propose new template and evolution of process in efficiency way
• Propose new metrics in order to measure the productivity and risk on the projects
• Propose scenarios to align CCS department with ISAP strategy

Qualifications and Profile

Functional

· Strong Knowledge on IT PMO activities (minimum 2 years of experience)

· Good knowledge in Risk management

· Good knowledge in Project Management

· Experience on Change management

Technical

· Good Knowledge of Project Management tools (e.g. Ms Project, JIRA)

· Strong Knowledge of Microsoft Excel (Macro, Pivot table, …)

Other Professional Skills and Mindset

· Highly analytical mind and energetic character

· Solid analytical abilities

· Good written and oral communication skills adapting to all stakeholder seniority level

· Team player mindset

· Strong flexibility and adaptability

· Very good autonomy with strong reporting skills

· Very good organization skills with attention to details

· Understanding and respect of cultural diversity

· Experience in Finance accounting would be a plus

· Experience in Cash Management would be a plus

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Overview:

Our client is looking for Industrial Relations Officer to promote a positive and productive working environment by managing and maintaining effective relationships between employees, management, and labor unions.

Job Description:

• Promote and built positive workplace relationships, collaborating closely with various stakeholders
• Address concerns, resolving disputes, and negotiating agreements that support workers' well-being.
• Lead initiatives to enhance workers' skills and productivity
• Conduct research to identify trends, areas of concern, or opportunities for improvement.
• Use data-driven insights to develop and implement strategies for enhancing employee and labor relations.

Job Requirement:

• Diploma / Bachelor Degree in Human Resource / Sociology or any other relevant discipline
• Good communication and Interpersonal skills
• Candidate with no experience are welcomed as training will be provided

HOW TO APPLY:

If you are interested in the role, please send in your resume in Microsoft Word format by clicking “Apply Now”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

The Quality Control officer/supervisor is responsible for the maintenance and improvement of operational service quality. Reporting directly to our Singapore BU Head, you will work cross-functionally with our various Business Units (BUs) including Freight, Cross-Border and Supply Chain Management to drive overall operational excellence.

Key responsibilities:

· Lead ongoing monitoring of key operational metrics and data reporting

· Drive performance improvement based on key operational metrics

· Develop and implement internal quality control standards

· Analyse existing operational flows and highlight potential process weaknesses

· Evaluate and execute process improvement opportunities

· Work closely with BUs to ensure adherence to operational processes and SLAs

Requirements:

· 2 to 4 years of working experience in roles related to quality control or data analysis

· Previous exposure to e-commerce and/or logistics sector(s) highly advantageous

· High level of resourcefulness and adaptability

· Collaborative and data-driven approach to problem solving

· Able to work independently and with high attention to detail

· Language proficiency in both English and Chinese (reading, writing and verbal) is a must for liaison with HQ and Chinese speaking stakeholders

· Proficiency in Microsoft Excel and PowerPoint