· Assist the Procurement Manager in his duties and responsibilities

· Attend to daily request for sourcing of goods and materials under his/her portfolio from end users

· Check and ensure request forms are duly signed by the authorized signatory before sending out Request for Quotations (RFQ) to approved vendors

· Ensure purchase orders are processed within specified time in line with the KPI

· Ensure that all purchasing data are accurately input into the ERP System

· Ensure execution of purchases are in accordance to Town Council’s policies

· Conduct sourcing of materials and services locally for operation in accordance to established policies and procedures

· Ensure that all standard operating procedures comply with specifications, quality standards, statutory and regulatory requirements

· Use excellent customer service skills, establish, and maintain effective working relationships with vendors

· Liaise with Finance Department to ensure accurate and timely payment of invoices, as necessary for the Group with the suppliers

· Ensure quality standards are met through administration of purchasing complaints

· Maintain copies of required procurement document for each procurement of supplies, work, and service

· Any other duties as instructed by the Procurement Manager

Stay & Play Coming Your Way

Join the team at Aloft Singapore Novena by Marriott International!

WE ARE HIRING!

Who are we?

We aren’t your typical hotel – but we aren’t too cool for school, either. We love when Talents express their unique personalities and embrace a culture of open thinking, approachability, and flexibility. After all, the best and most fun ideas to enhance the guests’ stay come from sharing passions.

We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities in connecting with others, then Aloft Singapore Novena is the place for you, where you'll be part of the largest Aloft Hotel in the world with a slew of employee benefits.

Be where you can do your best work,​ begin your purpose, belong to an amazing team, and become the best version of you.

Job Designation: Talent Development & Quality Executive

Job Description

Talent Development & Quality Officer/Executive

Function as primary support to the Talent Development & Quality team in maintaining the quality management system and learning programs to maximise guest experience and operating efficiency throughout the Hotels' operations. Various tools will be utilised, including learning management systems, quality audits, and 3rd party website reviews.

We regret that only shortlisted candidates will be contacted.

This position requires incumbent to provide supervision, caregiving and guidance for the children & young persons (CYPs). They are also parental figures, essential for cultivating a warm and nurturing environment by taking care of the physical and psychological needs of the CYPs.

1) Provide support, assistance and supervision in the delivery of services and programs to the children
2) Oversee the healthcare needs of children by being alert to their general health conditions
3) Address behavioral issues of children
4) Carry out operational interventions according to Care Plan
5) Track the presence absence of the children and their daily activities and ensure that they do their chores
6) Oversee the healthcare needs of children by being alert to their general health conditions
healthcare and medical needs for follow up
7) Ensure that comfort, personal hygiene, and the safety needs of the residents are attended
8) Clean and tidy the units, including toilets in the units
9) Attend morning meetings for exchange of information and discuss improvements on caregiving to residents

- Stay vigilant during work hours to manage a big group of children
- Empathise and yet be firm when disciplining the children, and give them appropriate emotional support
- Has relevant working experience in other Homes or child-centred work environment

Working arrangement

• 1pm - 10pm (Tuesday to Friday)
• 9am - 5pm (Saturday)
• Sunday & Monday off

If you have a passion and patience for working with CYPs growing up in difficult situations filled with challenges and trauma, please send your detailed CV and expected salary to apply.

· Cashiering duties;

· Guide residents to make S&CC payment on e-platforms;

· Attend to residents on feedback matters as part of the front line customer service team;

· Assist in cases creation in the system;

· Follow up with residents on the progress of the cases that have been attended by the estate team or other department (case by case) prior closing it in the system;

· Liaise with other team members from other departments pertaining to the feedback or queries cases;

· Assist with Facilities Booking matters;

· House visits;

· Any other duties assigned by the Supervisor.

Job Description:

-Maintain and update company databases

-Organize a filing system for important and confidential company documents

-Update office policies as needed

-Prepare reports with statistical data, as assigned

-Other adhoc duties require for this project

Job Requirements:

-Experience with office management software like MS Office (MS Excel and MS Word, specifically)

-Strong organization skills with a problem-solving attitude

-Excellent written and verbal communication skills

-Attention to detail

- Working hours: 9am-6pm (3 days in a week)

- Intern/ Fresh Grads are welcome to apply

The National Robotics Programme Office (NRPO) is responsible for catalysing differentiated robotics R&D capabilities at our Institutes of Higher Learning (IHLs) and Research Institutes (RIs) for the benefit of our economy and society. NRPO also works to foster public-private partnerships to ensure robotics technologies and IPs developed with public funding are relevant for industry and are commercialised into useful products, services and solutions that are adopted in Singapore and around the world.

A key role of NRPO is to bring together end-users across different industries, robotics & automation companies, and our IHLs/RIs to identify use cases and technology gaps that public-private partnerships can help to address. In so doing, we enhance Singapore's robotics R&D capabilities and help Singapore-based robotics & automation companies to innovate and differentiate themselves in the market.

Another key role of NRPO is to work together with partner agencies to grow our robotics (supply-side) industry comprising system integrators, robot vendors, software and component suppliers. A strong and vibrant robotics (supply-side) industry with companies developing and making robotics products and solutions here for export will help to support our end-user industries and act as vehicles for the commercialisation of technologies and IPs developed by our IHLs/RIs.

We are looking for a self-motivated person with a keen interest in robotics, to join NRPO to perform the following:

• Assist in planning and implementing initiatives to fulfil NRPO's objectives.
• Monitor industry trends and needs to identify translation opportunities for robotics R&D capabilities, technologies, and IPs.
• Be deployed to assist Deputy Director/Head to manage and implement activities of robotics innovation clusters that are aligned with focus sectors and applications identified.
• Work together with internal and external partners to engage and secure collaboration with international and private sector end-users and robotics & automation companies for translation and commercialisation at scale.
• Assist Deputy Director/Head to implement the activities of a focal point in our ecosystem to accelerate the growth of SG-based robotics start-ups and SMEs.
• Undertake market research and analysis to track the growth SG-based start-ups and SMEs.
• Work together with relevant internal and external partners to help SG-based robotics start-ups and SMEs.
• Curate, report and present NRPO's industry-relevant information.
• Secretarial duties.

Requirements:

• At least 5 years of relevant working experience, preferably with a background in robotics industry.
• Good interpersonal skills to liaise and work with diverse internal and external stakeholders.
• Excellent communication skills, both written and oral.
• Willing to learn, adaptable and flexible.
• Strong analytical skills and attention to detail.
• Able to work independently and in a team to complete tasks with minimal supervision.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

KEY ACTIVITIES / ACCOUNTABILITIES

• Administration of credit policies, processes and internal controls to govern the credit control and collection function
• Credit assessment and credit review function
• Payment follow-ups and enforcement of assigned credit limits/policies
• Active collection process involving calling, email, site visits and other appropriate means
• Monitor, ensure accurate and timely payment recovery
• Investigate and resolve discrepancies relating to non-payment of invoices
• Coordinate and build strong relationship between customers and internal stakeholders to resolve issues at root cause and enable smooth collection
• Prepare regular and monthly credit related reports
• Organise routine collection meetings with sales team
• Handle Legal proceedings, Small Claim Tribunal and 3rd party collection agencies
• Prepare month-end and year-end closing reports
• Ensure compliance with company financial standards

ESSENTIAL EDUCATIONAL AND / OR TRAINING QUALIFICATIONS & CERTIFICATES

• Diploma and above qualification in Accountancy/Finance/Business or equivalent

PREFERRED EXPERIENCE AND KNOWLEDGE

• Minimum 3 years’ experience in credit control
• Disciplined, well-organised and good communication skills
• Able to work independently with minimum supervision
• Pro-active
• Be a change ambassador
• Meticulous, organised and good attention to details
• Good interpersonal and communication skills
• Strong computer literacy especially in Microsoft Excel, PowerPoint and accounting software.

We are looking out for someone with a keen eye on numbers and a heart to serve at The Helping Hand.

Role Description
This is a full-time hybrid role for a Senior Finance / Accounts Officer at The Helping Hand. The Finance / Accounts Officer will be responsible for financial planning, budgeting, forecasting, and reporting. They will also ensure compliance with financial regulations and provide recommendations to management on financial strategy to support business objectives.

Qualifications

• Bachelor's degree in Accounting, Finance or a related field
• 3 years of working experience in accounting or finance
• Strong knowledge of financial regulations and accounting principles in the social service sector, especially Charity Accounting Standards and FRS
• Demonstrated experience with financial planning, budgeting, forecasting, and reporting
• Excellent analytical, organizational, and problem-solving skills
• Effective communication and interpersonal skills
• Ability to work independently, as well as in a team-oriented, collaborative environment
• Professional certification, such as a ISCA, ACCA, CPA is a plus
  
  *Part timers who can commit at least 3 days a week are welcome to apply.
  

Job Description

• Handling incoming and outgoing calls pertaining to residents' queries / feedback;
• Assist in cases creation in the system;
• Follow up with residents on the progress of the cases that have been attended by the estate team or other department (case by case) prior closing it in the system;
• Liaise with other team members from other departments pertaining to the feedback or queries cases;
• Any other duties assigned by the supervisor.

Job Requirements

• Must possess clear speaking voice and strong verbal communication skills;
• Proficient in English and/or other language / dialect to converse effectively with residents in Singapore;
• IT savvy;
• Able to work independently and also a team player;
• Fresh graduates with no work experience are welcome to apply as training is provided;
• Working Hours :4 Weekdays between Mondays to Fridays either 8am to 1230pm (for AM shift) OR 1230pm to 5pm (for PM shift) including 1 OFF day and Every Saturdays: 8am to 1pm.

Only shortlisted candidates will be notified.

Responsibilities and Duties:

•     Attending to and resolving resident’s feedback and / or complaints, arranging for site inspections

•     Assign supervisor to attend joint inspection on reported defects

•     Generate work schedule for Subcontractor to rectify defects

•     Liaise with project stakeholders (Subcontractors, HDB, Town Council, Consultants)

•     Draft and reply to feedback/queries, message residents, proper documentation/ recordings of defects including hardcopy/ on-line submissions

•     Maintain and upkeep of Building Service Centre

•     Administrative duties such as proper recording and filing of documents as per ISO standards

•     Any other duties as assigned by superior

Qualifications:

•     Minimum pass in at least 5 subjects, including English, at GCE “O” Level or Nitec Certificate

•     Prior customer relations work experience is preferred.

•     CRO shall be capable of communicating effectively in English and one other Singapore official language and have a pleasant personality.

•     Possess Singapore WSQ Certificate in Service Excellence (Level 1) would be an advantage.

•     Customer oriented with good communication and interpersonal skills.

•     CRO shall be competent and possess the skill, knowledge and ability to manage the public relations with residents effectively.

The National Robotics Programme Office (NRPO) is responsible for catalysing differentiated robotics R&D capabilities at our Institutes of Higher Learning (IHLs) and Research Institutes (RIs) for the benefit of our economy and society. NRPO also works to foster public-private partnerships to ensure robotics technologies and IPs developed with public funding are relevant for industry and are commercialised into useful products, services and solutions that are adopted in Singapore and around the world.

A key role of NRPO is to bring together end-users across different industries, robotics & automation companies, and our IHLs/RIs to identify use cases and technology gaps that public-private partnerships can help to address. In so doing, we enhance Singapore?s robotics R&D capabilities and help Singapore-based robotics & automation companies to innovate and differentiate themselves in the market.

Another key role of NRPO is to work together with partner agencies to grow our robotics (supply-side) industry comprising system integrators, robot vendors, software and component suppliers. A strong and vibrant robotics (supply-side) industry with companies developing and making robotics products and solutions here for export will help to support our end-user industries and act as vehicles for the commercialisation of technologies and IPs developed by our IHLs/RIs.

We are looking for a self-motivated person with a keen interest in robotics, to join NRPO to perform the following:

• Assist in planning and implementing initiatives to fulfil NRPO's objectives, with a focus on local and overseas events that showcase Singapore's robotics innovation ecosystem and that helps to foster connections and collaborations amongst end-users, robotics & automation companies and IHLs/RIs.
• Establish NRPO's calendar of events including a flagship NRPO event and identifying events that NRPO should partner with or participate in.
• Plan and execute NRPO's flagship and other events including engaging with stakeholders, partners and vendors.
• Work closely with our corporate communications partner to develop communications plan and key messages.
• Develop and manage our communications platforms and channels including NRPO's website and social media.

Requirements:

• At least 5 years of relevant working experience, preferably with a background in events, public relations or community development.
• Operational experience in organising and managing events including driving schedules and tasks.
• Able to multi-task and work well under time pressure.
• Excellent communication skills, both written and oral.
• Adept at social media communication platforms and channels.
• Good interpersonal skills to liaise and work with multiple stakeholders, partners and vendors.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

The National Robotics Programme Office (NRPO) is responsible for catalysing differentiated robotics R&D capabilities at our Institutes of Higher Learning (IHLs) and Research Institutes (RIs) for the benefit of our economy and society. NRPO also works to foster public-private partnerships to ensure robotics technologies and IPs developed with public funding are relevant for industry and are commercialised into useful products, services and solutions that are adopted in Singapore and around the world.

A key role of NRPO is to bring together end-users across different industries, robotics & automation companies, and our IHLs/RIs to identify use cases and technology gaps that public-private partnerships can help to address. In so doing, we enhance Singapore's robotics R&D capabilities and help Singapore-based robotics & automation companies to innovate and differentiate themselves in the market.

Another key role of NRPO is to work together with partner agencies to grow our robotics (supply-side) industry comprising system integrators, robot vendors, software and component suppliers. A strong and vibrant robotics (supply-side) industry with companies developing and making robotics products and solutions here for export will help to support our end-user industries and act as vehicles for the commercialisation of technologies and IPs developed by our IHLs/RIs.

We are looking for a self-motivated person with a keen interest in robotics, to join NRPO to perform the following:

• Assist in planning and implementing initiatives to fulfil NRPO's objectives.
• Monitor industry trends and needs to identify translation opportunities for robotics R&D capabilities, technologies, and IPs.
• Be deployed to assist Deputy Director/Head to manage and implement activities of robotics innovation clusters that are aligned with focus sectors and applications identified.
• Work together with internal and external partners to engage and secure collaboration with international and private sector end-users and robotics & automation companies for translation and commercialisation at scale.
• Assist Deputy Director/Head to implement the activities of a focal point in our ecosystem to accelerate the growth of SG-based robotics start-ups and SMEs.
• Undertake market research and analysis to track the growth SG-based start-ups and SMEs.
• Work together with relevant internal and external partners to help SG-based robotics start-ups and SMEs.
• Curate, report and present NRPO's industry-relevant information.
• Secretarial duties.

Requirements:

• 3-5 years of relevant working experience, preferably with a background in robotics industry.
• Good interpersonal skills to liaise and work with diverse internal and external stakeholders.
• Excellent communication skills, both written and oral.
• Willing to learn, adaptable and flexible.
• Strong analytical skills and attention to detail.
• Able to work independently and in a team to complete tasks with minimal supervision.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Description

Main Responsibilities

- Perform all administrative duties pertaining to the central kitchen such as cash reimbursement, and

delivery order.

- To assist the Production Department in the administrative functions so as to ensure the smooth

operation of the Central Kitchen

- Liaise with Purchasing Department, Production and Logistic Department on new products for outlets

and ensure smooth operations.

- Perform monthly pricing review with various department in charge.

- To do monthly physical stock take.

-Proper tracking and documentations on Central Kitchen’s License, Repairs & maintenances and vehicle records and assets listing.

- Report to Headquarter for all human resource matters for central kitchen workers.

- Prepare monthly profit and loss report for Central Kitchen.

- To follow up the internal and external audit report.

- To write minutes for production meeting or team meeting.

- Perform any ad-hoc duties as per assigned by the management.

-

Requirements

- Candidate must possess at least a Diploma in a related discipline

- At least oneyear of working experience in a administrative related role

- Attentive to details, organized and with excellent numerical skills

- Independent and able to work in a fast-paced environment with effective time management ability.

Cargo Officer

1. Singapore Citizen or PR

2. GCE O Level or equivalent

3. Must possess SS600 & SS648 certificates

4. Supervision of marine fuels loading from oil terminals and delivery to customer vessels as per SS600 & SS648 requirements and procedures

5. Liaising with oil terminal personnel, cargo surveyors and ship crew.

6. Responsible for the custody of marine fuels

7. Ensuring correct quality and quantity of bunkers is delivered to customer vessels in a safe and efficient manner

8. Possess good knowledge of the Coriolis mass flow meter

9. Responsible for all documentation for procurement of marine fuels and deliveries to customer vessels

The National Robotics Programme Office (NRPO) is responsible for catalysing differentiated robotics R&D capabilities at our Institutes of Higher Learning (IHLs) and Research Institutes (RIs) for the benefit of our economy and society. NRPO also works to foster public-private partnerships to ensure robotics technologies and IPs developed with public funding are relevant for industry and are commercialised into useful products, services and solutions that are adopted in Singapore and around the world.

A key role of NRPO is to bring together end-users across different industries, robotics & automation companies, and our IHLs/RIs to identify use cases and technology gaps that public-private partnerships can help to address. In so doing, we enhance Singapore?s robotics R&D capabilities and help Singapore-based robotics & automation companies to innovate and differentiate themselves in the market.

Another key role of NRPO is to work together with partner agencies to grow our robotics (supply-side) industry comprising system integrators, robot vendors, software and component suppliers. A strong and vibrant robotics (supply-side) industry with companies developing and making robotics products and solutions here for export will help to support our end-user industries and act as vehicles for the commercialisation of technologies and IPs developed by our IHLs/RIs.

We are looking for a self-motivated person with a keen interest in robotics, to join NRPO to perform the following:

• Assist in planning and implementing initiatives to fulfil NRPO's objectives, with a focus on local and overseas events that showcase Singapore's robotics innovation ecosystem and that helps to foster connections and collaborations amongst end-users, robotics & automation companies and IHLs/RIs.
• Establish NRPO's calendar of events including a flagship NRPO event and identifying events that NRPO should partner with or participate in.
• Plan and execute NRPO's flagship and other events including engaging with stakeholders, partners and vendors.
• Work closely with our corporate communications partner to develop communications plan and key messages.
• Develop and manage our communications platforms and channels including NRPO's website and social media.

Requirements:

• 3-5 years of relevant working experience, preferably with a background in events, public relations or community development.
• Operational experience in organising and managing events including driving schedules and tasks.
• Able to multi-task and work well under time pressure.
• Excellent communication skills, both written and oral.
• Adept at social media communication platforms and channels.
• Good interpersonal skills to liaise and work with multiple stakeholders, partners and vendors.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Description

· Conduct On-Site and On-Line Training to ensure customers are familiar with the features of our products.

· Conduct On-Site customer visitation to promote the value of our products.

· Help the sales team with upselling, cross-selling, and renewals.

· Liaise Delivery & Training schedule with customers.

· Professionally resolves product, service issues and complaints.

· Act & liaise with relevant departments in event of any issues and complaints from customers.

· Assist in creating training materials for the department.

· Accomplishes customer service and organization mission by completing related results as needed.

Education / Experience

· At least GCE ‘A’ level or ITE in any discipline.

· No Experience required

· Possesses a patient, friendly and pleasant attitude.

Specific Skills (Knowledge, skills and abilities)

· Experience in customer service or related field will be advantage.

· Aptitude with positive disposition is preferred.

· Possess good work ethics and good team player.

· Ability to communicate/ listen clearly and professionally.

· Keen interest in imparting skills and knowledge to others

Who We Are

At Inchcape Singapore, we operate a multi-brand vertically integrated business model, distributing and retailing world leading marques. We pride ourselves on the amazing team, products and services that we have built and represent. The driver behind our growth and reliable brand is OUR PEOPLE.

Job Responsibilities

· Work with all stakeholders to assist in maintaining high level of customer experience standards

· Answer or make calls to customers to learn about and address their needs, complaints, or other issues with products and/or services

· Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that customers feel valued

· Provide excellent and consistent level of customer service

· Making sales or recommendations for products or services that may better suit client needs

· Key role involves performing outbound calls to existing customers to remind customers of their upcoming vehicle maintenance and invite customers to book their appointments early

Job Requirements

· Preferably with a Diploma in Commerce or relevant field

· At least 2 years of relevant experience as a customer care specialist in a Contact Centre or Tele-marketing environment

· Excellent customer services skills and pleasant telephone etiquette

· Possess strong accountability to high quality of service

· Possess strong communication skills

· Familiarity with Sales Force CRM / Digital transformation will be a plus

Job Description

The Centre for Quantitative Medicine (CQM) in Duke-NUS Medical School invites applications from outstanding candidates. The School embodies a strategic partnership between Duke University and National University of Singapore (NUS). It works closely with the Singapore Health Services (SingHealth) cluster, a network of national specialty disease centres, hospitals and polyclinics, to advance medicine and improve lives through cutting-edge research and education. The CQM is an academic centre for quantitative scientists and strives to bring the quantitative science and biomedical research communities together.

We invite applications for a Cloud Infrastructure Engineer role in CQM. The successful candidate will be responsible for handling the administration role for Healthcare Commercial Cloud (HCC). HCC is a commercial cloud platform operating in AWS and Azure with customized infrastructure to support healthcare staff and organisations. HCC enables healthcare organisations to leverage on commercial cloud services while ensuring security compliances are met. The successful candidate will perform a variety of functions, including but not limited to the following:

• Design, develop and operate cloud security technologies, solutions and services in HCC AWS and Azure in accordance with the relevant Healthcare cloud security policies and standards, cloud architecture standards and guidelines.
• Manage the AWS Management Console, AWS data storage (S3) and virtual machine (EC2) to enable research collaborators through Research Gateway.
• Enable AWS cloud infrastructure for different researchers within and across teams.
• Perform in-depth troubleshooting and tracing of traffics / activities across various cloud services within commercial cloud environment (AWS and Azure) to identify root cause of the issues / incidents.
• Secure and maintain up-to-date baseline HCC computer services such as VM image with latest anti-malware definitions and latest patches.
• Deploy and maintain clinical data management platforms (e.g., Medidata, REDCap and Qualtrics) for electronic remote data capturing.

Job Requirements

• Bachelor or Master’s Degree in Computer Science, Information Technology or other relevant disciplines.
• Minimum 4 years of hands-on experience with strong technical knowledge in AWS and Azure for the following areas: a) Workload management & operation: backup & recovery, endpoint protection, vulnerability management, patch management, key management, cert management, secret management, logs and alerts management, virtualization, storage, and databases. b) Identity & access control, directory services, account & access management. c) Policy management, Governance, compliance, and data privacy.
• Possess strong knowledge and experience in AWS and Azure Well Architected Framework, best practices, and Application Infrastructure Architecture Standard (AIAS). Specific experience in the government / healthcare sector will be advantageous.
• Prior experience in designing and building web environments on AWS, which includes working with services like S3 and EC2.
• Proficient in EC2 instance Linux/Unix and Windows CLI server system administration to install AWS applications, software and data science packages. e.g., R, Rstudio, Python, Anaconda etc.
• Have experience using monitoring solutions such as AWS SNS, Cloudwatch and Billing dashboard to keep track of S3 and EC2 associated cost withing budget.
• Possess knowledge of AWS service catalogue, AMI, JSON, Python, YAML scripts to enable the cloud infrastructure S3 and EC2 for the end user.
• Experienced with Terraform managing AWS infrastructure.
• Demonstrated ability to work independently and open to take on new challenges.
• Proficient in communications and working with multiple groups.
• Have effective time management and organizational skills.

We regret that only shortlisted candidates will be notified.

Job Description

• Demand forecasting: Planning of monthly forecast and stock ordering. Predicting customer buying trends and ensuring that the right products are available in the right quantities at the right time.

• Inventory management: Optimizing inventory levels to minimize storage costs and avoid over stock or out of stock. Monitor stock balances to ensure sufficient fulfilment to the trade channels.

• Transportation planning: Prepare necessary shipping documentations and selecting the most efficient and cost-effective routes for shipping goods.

• Shipping management: Coordinate incoming and outgoing shipments with suppliers, 3PL & forwarders for shipments to/from overseas.

• Vendor and stakeholder management: Liaising with suppliers, 3PL & internal department stakeholder such as sales and warehouse team to ensure smooth inventory operations.

• Data analysis: Using data to identify trends, track performance, and make informed decisions.

Job Responsibilities

· In-house design for company’s collaterals such as E-book (portfolio), graphics, etc.

· Maintain company’s objective by generating inbound leads via Facebook Ads, Google Ads (Paid and Organic)

· Content creation for social media platforms such as Facebook, Instagram, YouTube.

· Manage company’s website ( WordPress CMS ) for updates and tracking/processing write-in leads.

· Regular updating of new projects on the company’s website, interior portals and liaise with them for portfolio postings with project details.

· Liaison with the vendor for SEO performance and tracking of page ranking.

· Analyse Facebook Ads and Google Ads for tracking performance and metrics with social media tools such as Google Analytics/AdWords.

· Manage customers’ feedback/complaints and keep a record of reviews/testimonials.

· Brand and marketing development related activities

· Any other ad-hoc design/administrative duties as assigned

Job Requirements

· Minimum Diploma in Marketing, Mass Communications, Advertising/Media or equivalent.

· At least 1 year experience in the related field

· Experience in Digital Marketing, Content Marketing, SEO and SEM

· Effective communication and writing skills

· Experience in content creation and social media

· Knowledge of SEO, Google AdWords / Analytics, and content management system

· Able to work independently

· Dynamic personality

· Liaison of company clients and vendors

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Description

• Demand forecasting: Planning of monthly forecast and stock ordering. Predicting customer buying trends and ensuring that the right products are available in the right quantities at the right time.
• Inventory management: Optimizing inventory levels to minimize storage costs and avoid over stock or out of stock. Monitor stock balances to ensure sufficient fulfilment to the trade channels.
• Transportation planning: Prepare necessary shipping documentations and selecting the most efficient and cost-effective routes for shipping goods.
• Shipping management: Coordinate incoming and outgoing shipments with suppliers, 3PL & forwarders for shipments to/from overseas.
• Vendor and stakeholder management: Liaising with suppliers, 3PL & internal department stakeholder such as sales and warehouse team to ensure smooth inventory operations.
• Data analysis: Using data to identify trends, track performance, and make informed decisions.

Requirements

1. Proficiency in Microsoft Office, knowledge of SAP system is an advantage.

2. Efficient at multi-tasking and prioritizing

3. Proactive, responsible, good communication & attitude, hands-on attitude

Roles & Responsibilities:

• First contact for applicants
• Process new applications for cases.
• Conduct financial Means Test and determine the subsidy quantum
• Liaise with social workers and coordinators of restructured hospitals of the patients’ application status, financial and psychosocial issues
• The first contact with applicants to identify presenting/ underlying issues of applicants
• Refer patients with psychosocial issues or requests to internal and hospital
• Document bio-data of patients and requests in case-files for record
• Prepare letters and ensure that the patient information and data are updated in a timely and accurate manner
• Debt management for new patients
• Contribute and ensure that the department meet its KPIs
• Assist in tele-consult of newly diagnosed cases with renal disease.

Requirements:

• Degree in Psychology or relevant field
• Dynamic, self-motivated and patient-oriented; IT Savvy; Team player
• 1 to 3 years experience in social service or healthcare industry

Production and Sanitation Procedures

· Assist in collecting records and data relating to SOPs for food quality and safety to meet requirements such as SFA, AVS and ISO 22000.

• -Review, investigate, resolve and identify the root cause of any problems which may be causing nonconforming products, thereby maintaining quality standards
• -Assist in evaluating operating procedures and ensure systems are implemented to control overall quality of product, to meet customer’s requirements
• -Assist in establishing a “Food Safety “culture and ensure that it is communicated to the production team for compliance

Food Consistency and Quality

· Conduct inspections for incoming, in-process, and outgoing products.

· Contribute to root-cause analyses of customer complaints, providing quality assessments and proposing solutions to prevent future occurrences.

· Liaise with laboratory partners on food quality markers in all aspects, from sample preparation and submission and to mount an appropriate response based on the test results

· Conduct audits and assessments of quality for all suppliers of raw and packaging materials.

· Recommend systematic measures and initiatives to enhance product quality.

· Prepare a monthly quality report for submission to the management team, including updates on KPIs, performance, internal and external audit information and more.

Production planning and schedule

· Collaborate with various departments, customers, suppliers, and government regulatory bodies to prioritize quality within the company.

• -Ensure the equipment preventive and corrective maintenance program is functioning and carried out.

· Analyse production output versus sales to strategically plan production schedules to optimise warehouse and inventory use.

-Ordering necessary tools and consumables

Person Specification

- At least a diploma in Food Science or related, Veterinary Nurse/Tech diploma also accepted.

- At least 2 years’ experience in food manufacturing or related

- ISO 2200 certification knowledge a plus

- Good communication skills in English and Mandarin