ob Description & Requirements

• Work closely with the project team on environmental issues such as noise pollution, vector control, air pollution, water pollution and drainage, prevention & control of infectious diseases, food hygiene, solid waste management, chemical storage & disposal and haze response procedure

• Implement and monitor environmental, health and safety management systems at worksites

• Prepare, submit statutory reports and maintain documentation for environmental public health requirements on environmental issues

• Ensure ECM plan updated regularly in lieu of site changes

• Conduct regular site inspections to ensure that site activities are carried out in compliance with NEA and EHS regulations

• Liaise with NEA and relevant authorities on all environmental issues

• Support in-house environmental initiatives

• Prepare Site Environmental Control Report on a regular basis

• Participate in project environmental risk assessment and recommend environmental measures. • Ensure compliance with environmental regulations, develop environmental control plan, site clean-up plans, Safety and Health and good practice requirement at all times

• Implementation and continuous innovation on Green & Gracious best practices

Requirements

• Possess Environmental Control Officer Certificate and registered with National Environmental Agency (NEA) • Possess Earth Control Measures Officer Certificate and registered with IES

• Min 1 year relevant experienceDescription

Job Description

We seek highly motivated individual who is keen to pursue a career in contact centre customer service to join our Customer Experience Team.

The Job

• Attend to phone-in enquiries and feedback on newspaper and magazine subscriptions, promotions and delivery issues
• Guide subscribers on digital publications
• Handle email correspondences
• Manage customer relationship through effective follow-up and appropriate resolutions
• Able to interact with customers on digital support channels in a professional and timely manner

Job Requirements

• Diploma with one year of customer service experience preferably in a call centre environment
• Good interpersonal and communication skills
• Able to converse in Mandarin with our Chinese speaking subscribers
• Able to work under pressure and in a fast paced environment
• Familiar with social media channels and platforms (such as Facebook, Twitter, chat bots).
• Tech savvy, creative thinking and resilient
• Passionate about customer service

Working hours

• Monday to Friday, 8.30am to 6pm. Overtime may be required on weekdays during the subscription drive.
• Required to work on Saturday or Sunday from 8am to 12.30pm (approximately 3 times in 8 weeks)

Kindly send applications / referrals to [email protected]

StarMed is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices.

Responsibilities:

• Assists in the end-to-end recruitment process from drafting job ads to making offers and eventually onboarding of new hires
• Conducting of new hires orientation
• Keeping track of movement such as confirmation, increment, promotion and etc.
• Regularly update and ensure accurate maintenance of employee database, P-files, and all HR related information
• Handling of payroll administration such as checking for accuracy, calculation of timesheet and etc.
• Manpower planning and rostering for external projects.
• Minutes-taking
• Any other ad-hoc duties assigned

Requirements:

• Diploma in Human Resource Management or above in related field or equivalent
• At least 1-Year of HR-related experience in any industries
• Tech-savvy and proficient with the use of Excel, Word, and PowerPoint
• Meticulous, and able to multi-task to meet deadlines for the assigned job roles and tasks
• Familiar and stay abreast with the latest employment labour laws and guidelines

Job Details:

• Basic salary range - $3,200 - $3,500 + KPI/Team Allowance ($150) + Skillset Allowance $300 (Pass all papers and answer questions correctly)

• Working Location: Tampines

• Working Days & Hours: Mon to Fri ONLY - 830AM - 530PM / 9AM - 6PM / 930AM - 630PM (3 Rotation Shifts)

• 1-Year renewable contract

• Fun & Vibrant environment

Responsibilities:

• Attend to insurance enquiries via inbound call/email

• Provide excellent customer service

• Provide policy recommendations

Requirements:

• Have obtained at least a GCE 'O' or 'N' Level.

• Preferable with BCP, PGI and HI certificates

• Preferable with at least 1 year of call centre experience in any industry.

Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

The HSE Officer is to ensure that the HSE requirement and other quality standards are implemented and maintained in Singapore. He/She must report any HSE and other quality related issues to the committee and relevant departments.

Responsibility

• Attend to customer and colleagues HSE queries and complaints
• Attend to external audit and authority inspection
• Conduct monthly safety meeting and inspection
• Conduct HSE training and toolbox meeting
• Conduct internal audit
• Assist in risk analysis of the workplace and maintain the risk assessment
• Consolidating the HSE statistics
• Continuous improvement for HSE
• Develop HSE training material (PowerPoint slides or Video)
• Assist in incident investigation as needed, follow up and case closure
• Maintain the relevant documentation and ensure it is updated
• Manage contractor work such as permit to work system

Requirements

• Diploma or Bachelor’s Degree in Logistics / Supply Chain Management or Business related disciplines is preferred
• At least 2 years of relevant experience
• WSQ certificate in Workplace safety and health is preferable
• ISO 45001, ISO 9001, ISO 14001 audit experience is highly advantageous
• TAPA certificate or relevant experience is highly advantageous
• Detail-Oriented, able to multi-task and work with minimal supervision
• Good command in written and spoken English and Chinese as to communicate effectively with our China counterpart and Chinese-speaking customer.
• Proficiency in MS office: Word, PowerPoint, Excel and Visio

Work Location: Reporting to Changi, however can be deployed in our SF warehouses and offices island-wide as needed

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening

Job Responsibilities:

• Preparation and implementation of Safety Program
• Ensure all work practices comply with company safety policy and WSH act
• Advise on Work Plan / Risk Assessment / Safe Work Procedures
• Ability to identify problems and provide solutions
• Able to lead fellow colleagues and inculcate them towards safe work culture
• Compile all relevant report and records, carry out daily safety inspection
• Prepare and submit weekly safety report as required by management and clients
• Participate and involve in OHSAS 18001 and ISO 14001 implementation and audit
• Other ad-hoc duties assigned by the Project Manager

Job Requirements:

• Must be a Singapore Registered Safety Officer / Workplace Safety & Health Officer with Ministry Of Manpower (Singapore)
• Must have professional knowledge in WSHE legislation and regulations (WSH act and Environment)
• Min. Diploma in Building / Civil / Structural Engineering
• Min. 3 years’ experience as WSHO in Singapore, with experience working for LTA projects
• Physically fit and healthy, hardworking and driven
• Salary package commensurate with experience

The role will be responsible for making calls to remind customers to make timely payment of outstanding

invoices and achieving high customer satisfaction.

Job responsibilities:

• Attending to inbound and outbound calls/emails and update case in Dew Touch System.
• Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies and short payments.
• Execute collection activities, reconcile and track daily/ monthly AR balance accounts with customer records.
• Responsible for prompt collection for all outstanding debts by monitoring overdue accounts receivables.
• Call and pursue the collection of any arrears and to negotiate repayment schedules and ensure minimal risk of bad debts.
• Handle customers’ feedback / complaints and liaise with backend support to resolve issues.
• Maintain close interactions with internal and external customers to ensure smooth day to day operations.
• Perform any other tasks as and when assigned.

Job requirements:

• Minimum Diploma in Accountancy.
• Proficient in Microsoft Excel and Google Sheet.
• Bilingual in both English and Mandarin
• Fast and meticulous
• Good interpersonal and communication skills.
• Can do and positive attitude.
• Able to work under pressure.

Work location: 1094 Lower Delta Road Singapore 169205

Work day: 5 days

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

STATEMENT OF PURPOSE

Works with relevant clinical departments to provide assessment and intervention in management for patients care

MAJOR DUTIES AND RESPONSIBILITIES

Specific (100%)

A. Casework

1. Interview/counsel and conduct biopsychosocial and financial assessment of the patient/ resident and recommend intervention plans to the multi-disciplinary team to establish holistic and personalized care plans
2. Participate and present case in multi-disciplinary team/ multi-agency case discussion to formulate common care goals
3. Coordinate with service providers to ensure patients and families receive timely care support after discharge and make post discharge follow-up call to patients/ families when appropriate
4. Provide information and put up application on services/schemes and financial assistance for example, Medifund, Medication Assistance Fund and Remission etc. Make applications for external funding
5. To escalate and handover case management to MSW timely when identify suicide/ family violence/ addiction/ abuse case related
6. Make home visits for care assessment when necessary.
7. Timely documentation of patient's biodata, interviews, telephone calls, payments, and field visits for records
8. Provide and reinforce education, information on patient’s condition if required.

B. Group Work

1. Assist in planning, co-facilitating, monitoring, and evaluating of group work
2. Target and reach out to individuals and/ or groups who may benefit from group work

C. Training and Education

1. Participate in quality improvement projects

D. Programme Development and Implementation

1. Participate in hospital committee and/ or work with community partners/ external agencies to improve the quality of care and services to patients/ residents
2. Assist in the review and implementation of programmes for targeted group of patients/ residents

E. Research

1. Participate and support research data collection/design/analysis
2. Assist to develop abstracts/posters/oral presentations

F. Others

1. Advocate for the protection of patient’s dignity, confidentiality, and rights
2. Actively involved in hospital and department’s initiatives
3. Embrace continuous improvements as our way of life by improving and refining work performance daily. Participate in Kaizen projects.
4. Be a CARE team member in times of civil emergency or mass casualty
5. Any other duties as assigned by Supervisor/ HOD

JOB REQUIREMENTS

(A) Education, Training and Experience

1. Must have attained professional qualifications either in nursing, medicine, or para clinical disciplines
2. Must have prior job experience in either nursing, medicine, or para-clinical disciplines that commensurate with the job
3. Must have at least 5 years working experience in patient related care

ABNORMAL PHYSICAL WORKING CONDITION

1. Health risk of being exposed to infectious diseases
2. May be exposed to patients and visitors with varied mental health states and may have personality issues

Responsibilities

• Ensure compliance with bank Policy and Standards, relevant laws, regulations, controls, and procedures of the Bank
• Perform CDD/KYC/Compliance checks by conducting various Bank's internal searches
• Liaising with the front office, back office and clients on AML/KYC documentary requirements
• Provide advice and support on Compliance duties
• Ad-hoc duties to any work-related tasks as stipulated by the Compliance Manager

Job Purpose:

Attend to maximum number of customer’s incoming calls, email and voicemails with upmost service quality with regards to the company services.

Job Responsibilities & Duties:

• Attend and response to maximum number of incoming calls, email and voicemails with service quality
• Follow-up on all escalated incident
• Logged all calls reported into the case management system
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system
• Generates management reports
• Provides assistance and guidance to junior colleagues
• Perform other duties as assigned

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Call Centre via phone, email, online and digital platform.

Working Hours:

• Able to work staggered office hours on rotation.

To apply please click the Apply buttonor send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Administration

• Discharge the duties in an effective and efficient manner.
• Ensure that the payment process is initiated on a timely basis.
• Prepare reconciliation accounts and document supporting that concern Accounts Payable.

Responsibilities

• Ensure that all payment documentations are in accordance to hotel policy & procedure and accurately recorded into the SUN Accounting system.
• Collect and review all documents pertinent to payment preparation (purchase request, purchase order, receiving record, original invoice, etc…), ensuring mathematical accuracy, legitimacy and completeness of the transaction before filing them per supplier’s name, pending for payment.
• Prepare Payable Vouchers, Bank Transfer and initiate payment process in due time.
• Perform all Accounts Payable sub-ledger bookings and to verify that Accounts Payable sub-ledger and General Ledger balances are matching.
• Ensure that on-hand outstanding invoices match with AP ageing report as per the system
• Prepare a monthly payment schedule and ensure the prompt payment preparation accordingly.
• Monitor the issuance of cheques and the safeguard of any unused cheques.
• Post payment voucher and reconcile Ageing report and clear / follow up balance.
• Perform Creditor aging reconciliation with statement of account from supplier
• Prepare cheque run for approval.
• Ad hoc duties as assigned by supervisor

Settlement Officer [1 year contract]

• 5 days, 9am-6pm
• Salary: $3,200 - $3,400
• Address: Jurong East

Job Purpose:

This role is responsible to prepare settlements. Ensure payments are in line with the business contracts and are processed in a timely manner.

Job scope:

• Check and compile documents for Accounts Settlement and issue payment requests.
• Issue accounting notes and prepare Statement of Accounts.
• Check sales and purchase contracts.
• Ensure completeness of deal entry and match against signed contracts for physical trade.
• Perform validation of the trades done against trade incoterms.
• Acknowledge incoming payments from clients swiftly.
• Handle office enquiries on all incoming monies matters.
• Liaise with counterparties to verify payments.
• Liaise with overseas companies to reconcile the accounts.
• Maintain proper filing and accurate documents/records.
• Any other tasks, duties or projects as assigned by the direct manager.

Requirements:

• Diploma in Accountancy or Business Administration.
• At least 2 years of experience in accounting for a commodity trading house.
• Proficient in Microsoft Excel.
• Knowledge of Microsoft Dynamics 365 F&O is an added advantage.

Benefits:

• Completion bonus upon 1 year of contract
• 14 days Annual leave
• Medical & Dental benefits

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Responsibilities:

• To assist to liaise and co-ordinate with LTA, authorities, Consultants and stakeholders.
• To ensure risk assessment and safe working procedure are properly executed on site.
• To conduct daily health, safety and environmental inspections, prepare reports and follow up with Project Safety Team.
• Ensure compliance with environmental regulations, develop environmental control plan & liaise with NEA (such as report submission, etc.).
• Proper documentation of all EHS records, certificates, notice and official related EHS correspondence.

Requirement:

• At least 5 years relevant experience in construction for LTA projects.
• NEA registered ECO.
• Able to work independently with minimal supervision.
• Able to ensure compliance with the latest environmental regulations.

[1 year contract]

5 days, 9am-6pm

Salary: $3200-$3400

Address: The Westgate, Jurong East

Job Purpose:

This role is responsible to prepare settlements. Ensure payments are in line with the business contracts and are processed in a timely manner.

Job scope:

• Check and compile documents for Accounts Settlement and issue payment requests.
• Issue accounting notes and prepare Statement of Accounts.
• Check sales and purchase contracts.
• Ensure completeness of deal entry and match against signed contracts for physical trade.
• Perform validation of the trades done against trade incoterms.
• Acknowledge incoming payments from clients swiftly.
• Handle office enquiries on all incoming monies matters.
• Liaise with counterparties to verify payments.
• Liaise with overseas companies to reconcile the accounts.
• Maintain proper filing and accurate documents/records.
• Any other tasks, duties or projects as assigned by the direct manager.

Requirements:

• Diploma in Accountancy or Business Administration.
• At least 2 to 3 years of experience in accounting for a commodity trading house.
• Proficient in Microsoft Excel.
• Knowledge of Microsoft Dynamics 365 F&O is an added advantage.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Job Description - Warehouse Officer

Responsibilities:

• Manage inventory through timely and accurate inventory updates in WMS & ERP on a daily basis
• Daily inbound/outbound delivery schedule arrangement
• Perform stock allocation with FIFO principle for outgoing orders
• Maintain proper inventory control and accuracy (System & Physical) and high standards of cleanliness and housekeeping of warehouse
• Observe safe warehouse practices and security
• Conduct investigation on irregularities such as damages or stock discrepancy and report findings to immediate superior
• Communicate and coordinate operations with other plant personnel and functions
• Perform any other work related functions as deemed necessary and appropriate by immediate superior

Requirements:

• Preferably with 1 year relevant experience in warehouse operations; Suitable candidates with 2 years & above relevant warehouse experience will be considered for a senior role (team lead)
• Forklift license is compulsory, Class 4 license / other applicable certifications are a plus
• Microsoft Dynamics WMS software knowledge will be an advantage
• Must be a responsible and resourceful team player who is able to make sound technical decisions in a fast paced environment
• Good interpersonal, management and problem solving skills
• Ideally with production industry background in the Oil & Gas or related industries
• Fresh graduates with positive attitudes to learn are welcome
• Able to start work immediately or short notice would be an advantage
• Located at Tuas, Jurong

Please indicate on your resume:

• Work Experience
• Current and expected salary
• Date of availability and/or notice period

We regret to inform that only shortlisted candidates will be notified.

Reporting to the CEO of NDCS and as a key member of the Senior Management, you will provide leadership and management direction for the institution’s financial strategy. You will also direct and control the wide spectrum of financial and accounting aspects of the operations in achieving the vision and strategic plans of NDCS. You will partner with key stakeholders in reviewing market trends and provide strategic financial analysis to meet overall financial objectives.

You will work closely with SingHealth group Finance as well as the Ministry of Health on subvention funding, financial modeling, and scenario planning in the review of healthcare policies.

You are also responsible for the financial operations and grant management of NDCS research arm, NDRIS in ensuring governance, compliance with regulations and alignment with cluster’s directions.

You will ensure an efficient and effective financial system to support operations and strategic plans of the Academic Clinical Programme.

Requirements

Degree in Accountancy or equivalent. At least 15 years of relevant experience of which 10 years at management position. Well organized, self-directed and with strong capabilities in systems and process. Member of the Institute of Certified Public Accountants of Singapore.

KeyResponsibilities/Duties

• Work closely with the Safety department and operations team to develop, implement, maintain and improve WSHE Management Systems.
• Conduct regular inspections to ensure all site activities are carried out in accordance to MOM safety requirements and all workers comply with safety regulations
• Perform safety audits and inspection of worksites to identify and correct potential hazards, and to ensure safety regulation compliance Identify and recommend best practices and continuous improvement initiatives to reduce ECO risks, raise safety awareness, and improve safe work practices
• Responsible for accident reporting and investigations including near misses and any industrial disease contracted in the project
• Identify environmental issues and recommend measures to rectify the irregularities
• All other ad-hoc duties as assigned

Requirements

• Good knowledge of WSH Act and other WSH related
• At least 5 years relevant experience in the construction industry

Responsibilities:

• Responsible for co-leading and supporting PI in managing the full life cycle of R&D projects, from scoping, initiation, planning, executing through to completion:

- establish communication plans, build project schedules, milestones and deliverables.

- manage project risk, scope, budget, resources, schedule and KPIs

- interact and communicate with internal and external stakeholders

- track project progress against milestones and budget

- prepare reports to management and grantors

- ensure that projects adhere to established policies, guidelines, standards, and methodologies.

• Support the implementation and maintenance of the Project Management Information System (A*PS)
• Project Management related SOP writing and development

Other Responsibilities:

• Other ad-hoc duties and assignments as may be assigned by Reporting Officer/Director

Job Requirements:

• Minimum of Bachelor of Science in Biomedical Sciences, Biochemistry, Life Sciences, Microbiology, Molecular Biology, Infectious Diseases, Immunology or related field as above
• At least 3 years of working experience preferably in the medtech, healthcare, or biomedical industry
• Strong background in Microbiology, Molecular Biology, Biochemistry, Genetics and Genomics
• Experience with project management, developing and implementing project plans preferred.
• Demonstrable experience of developing and maintaining key project documentation to a high standard
• Knowledge and competence in industry engagement and intellectual property would be advantageous
• Highly motivated and able to work independently
• Strong analytical, technical, and problem-solving skills
• Team player with good interpersonal skills
• Good spoken and written communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Responsibilities

• Perform KYC due diligence for new and existing corporate clients on a timely basis
• Review information and documentation in respect of AML/KYC/CDD process to ensure relevance and completeness of KYC information
• Review client profiles prior to account opening and ensure compliance with MAS Notice 626 guidelines and relevant regulations
• Analyze AML risks associated with the client from a technical perspective, identify and escalate potential risks/ operational issues accordingly
• Provide advisory on AML matters and conduct AML-related training
• Any work required to be carried out for holding the above Position in the Department subject to business needs, internal policies and procedures
• Review and clearance of alerts, eg. Alerts relating to sanctions, adverse news

Requirements

• Recognised bachelor degree or above , preferably in Business
• At least 2 years of relevant experience in handling KYC periodic reviews of corporate entity customers
• Strong communication skills
• Sound knowledge and understanding of the regulatory landscape in Singapore
• Sound process review/risk assessment skills with an understanding of risks and impacts in the banking environment
• Ability to multi-task and meet deadlines against a high volume work schedule

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R22106437 (TEOH KAI HUI)

Job Details:

• Working Location: Tanjong Pagar
• Working Hours: Office Hour (must be willing to commit to weekends)
• Basic + transport allowance + AWS + VB

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting to Concession related matters, Filing of claims for customer, Point to point enquiries from customer , Technical issue, Perform out bound calls to customers who leave callback, etc
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Job Description

Incentive package:

• Base salary + Additional 12 times Increment chance in a year if you have top performance
• Office Nearby mrt ( Telok Ayer/Raffles Place)
• Medical Benefits
• Phone allowance, Computer Allowance, Atire Allowance

Working hours: 9am-6pm, Monday to Friday. Enjoy extra OT pay. Challenging and easy-going Environment, meet and serve High Net Worth clients.

Job Responsibilities:

• Assist frontline sales consultant for document check/preparation.
• Providing customized services (paperwork ) for our clients
• Assist in preparing and submitting application documents/immigration documents for our clients.
• Communicate regularly with clients in great manner to help smooth the process.
• Accompany clients in local field trips-Explore more clients need and search for more related programs.
• Guiding and ensuring the team achieves the clients' target
• Programme marketing through different social platform(Facebook, wechat, etc.)

Requirements:

• Minimum Diploma/Degree
• Able to multi-task, as well as, work in a fast paced & collaborative environment
• Quick thinking and resourceful to deal with the volatile nature of job
• Excellent communication, interpersonal and cross functional stakeholder management skills
• Good planning and organisational skills
• Company does not support any working pass application for the time being

Additional:

• Mon-Fri. Full-time, 40 hours per week.
• 12 chances of salary increment per year for basic pay staff.
• High chances for internal jobs transfer and promotion.

We don't accept any recruitment agency.