Our client, a well-known company is looking for candidates for the position of Accounts Officer.

Job Scope:

• Perform Accounts Receivable, Accounts Payable and General Ledger functions at assigned project.
• Perform daily operational matter pertaining to preparing invoices, issuing payment and expense claims.
• Perform monthly reconciliation against vendors’ statement of accounts and bank statements.
• Ensure timely billing to clients.
• Check subcontractors’ invoices and process the payment.
• Verify receipts and payment details with transaction documents.
• Perform month end project closing, financial and management reports, and analysis of expenses.
• Prepare daily and monthly reports for submission to Project Head and/ or Corporate Office.
• Handle GST, income tax and other statutory compliance matters.
• Prepare consolidation of transactions
• Ensures compliance with accounting financial control procedures and systems.
• Check and prepare reimbursement claims.
• Maintain petty cash book and prepare monthly petty cash and bank reconciliation.
• Assist in the preparation of forecast.
• Support accounting audit.
• Maintain proper record of transactions.
• Provide general administrative support if necessary.
• Any other ad-hoc duties assigned.

Requirement:

• Diploma/Degree in Accounting or equivalent.
• At least 3 years of related accounting experience
• Experience in the construction industry will be an advantage.

Thank you for your application and we regret that only shortlisted candidates will be notified.

PERSOL Singapore, PERSOLKELLY Singapore Pte Ltd| EA License No.: 01C4394 | RCB No.: 200007268E |

Patricia Chong Xian Yeong | Registration No.: R21100046

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg  I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Description

• Assist to plan pallet build-up/cargo loading of each flight for efficient space utilization

• On-site attendance of warehouse/ramp to ensure maximum uplift and minimize off-loading

• Co-ordinate with appointed ground handling agent for operational matters

• Generate post-flight reports

• Monitors shipments for on-time delivery and notify destinations when trailers will arrive late

Requirements

• Minimum 1-2 years experience in airfreight or related field

• Have good knowledge of airline cargo operations

• Familiar with freighter and passenger aircraft cargo build-up/loading

• Able to work independently

• Good command in both written and spoken English for handling English speaking people

• Fresh graduate can also apply

• Handling enquires from customers
• Liaise with customers on payment related matters
• Updating of payment into system
• Any other adhoc duties as assigned

Requirements:

• Min Diploma
• Fresh graduates are welcomed
• Proficient in Microsoft Office applications
• Location: Somerset
• Salary: $9phr
• Working Hours: Mon-Fri (8.30am-6pm)
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

Job Responsibilities:

• Provide Level 2 support to all IT hardware and Network related matters
• Ad-hoc projects assignment and fulfillment
• Review and improve processes pertaining to Infrastructure related services
• Develop and build quality Service document and procedures
• Enhance and establish Knowledge Management with ITIL as framework
• Handle and coordinate IT system procurement
• Assist in Annual Maintenance of Data center
• System Deployment
• Assist in Data backup and restoration
• Coordinate with vendor on network/hardware/software related matters
• System/network troubleshooting and rectification
• Assist in Annual system Audit
• Asset management
• Any Ad-hoc duties as assigned

Job Requirement:

• Minimum Diploma in related fields
• At least 3 to 7 years of relevant work experiences
• Ability to communicate with people of various levels
• Knowledge in MS office, Printers, MFP, MS Operating systems, Active Directory
• Requires Networking knowledges
• Microsoft certification will be added advantage
• Hands on and a team player
• Strong Problem solving skills.

Others:

• Working Location: Bulim Walk (nearest MRT: Boon Lay)
• Mondays - Fridays: 8:00am to 5:30pm
• Uniform & Lunch provided
• Company transportation at various pickup points (Northern & Western areas of Singapore)

**6-month contract**

Responsibilities:

• Reviews on the design and operating effectiveness of controls across key compliance risks.
• Developing appropriate test plan in consultation with Risk and Compliance management.
• Developing policies and procedures as needed that defines QA test methodology, test steps etc.
• Experience in a compliance, risk, and control and/or audit (internal, external) function
• Perform ad-hoc assignments assigned by the management

Requirements:

• Possess Degree with minimum 5years in compliance control testing in Private Bank.
• Familiarity with Singapore banking landscape and regulatory expectations on area of responsibility.
• Proficient in MS office, Word, and Excel

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 23886

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Centre Operations

Provide comprehensive administrative support to Director, including managing schedules,

coordinating meetings, and handling correspondence

Be the first point of contact for employee's inquiries

Well versed on ECDA rules & regulations, ONE@ECDA, CMS, CDLens.

Provide support on centre matters and ad-hoc duties as assigned by Director

Recruitment

Coordinate employment cycle related activities

Creating job descriptions, advertising on all job platforms, and handling the full recruitment process

Reviewing CVs, shortlisting candidates, and assisting in the recruitment process

Handling end-to-end process of staff onboarding and offboarding

Manage HR system and operations related process, update and maintain employees data in HRIS (QuickHR system)

Handle MOM work pass application, pass renewal and insurance

File and maintain e personnel documents in an organized manner

Payroll

Be the first point of contact for employee's inquiries on HR-related matters and assist their inquiries

Administer the leave module under HRIS, provide leave balance

Submit work pass application, renewals

Process monthly payroll and generate payroll report

Process CPF, Income Tax submissions for IR21 and IR8A

Events

Support for projects and organise events, staff gathering/team building/retreat

Manage employee benefits programs and address inquiries related

Support the performance appraisal process by tracking timelines, gathering feedback, and

assisting in documentation

Education & Experience

Have a local diploma certification or bachelor's degree

Minimum 2 years of experience in Human Resource and childcare centre/preschool setting

Preference given to candidates with related work experiences in Singapore

Proficient with Microsoft Office software, electronic devices, multimedia producing software, and trending social media apps

Salary is offered based on individual qualifications, experience and workability

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Job Responsibilities

- Origination and execution of DCM transactions

- Keeping abreast of industries, companies and comparable transactions

- Preparing market updates, client pitches, internal memos and other internal/external documentation

- Assisting with client pitching, due diligence, internal approvals, structuring, execution, pricing and invoice/payment

- Working together with DCM syndicate, FI team and other internal/external stakeholders

- Other tasks assigned by the department head

Job Requirements

- Degree in business, banking or finance

- 1-2 years of relevant experiences in DCM origination and execution

- Knowledge of lending and credit analysis

- Highly motivated team player and a quick leaner

- Excellent communication skills and interpersonal skills

- Chinese proficiency preferred

- CMFAS Representative license in corporate finance advisory/dealing in capital markets products (securities) preferred

- Interest in China’s capital markets products/services preferred

COMPANY DESCRIPTION

Founded in Singapore in 2004, Akribis Systems is a motion control company that provides high precision direct drive motors. We construct products for a range of industries including renewable energy, semiconductor, communication, biomedical, robotics or any industry that requires precise motion.

We produce direct drive motors with a high force density and patented coil design that decreases cogging. Our linear and rotary motors also are available with stages that we manufacture ourselves so you can smoothly integrate the motor into your design.

More than simply a manufacturer, we are also innovators. Our deep knowledge of engineering and dedication to the work has resulted in 44 patents, and our research and development into the field of magnetics will only continue to grow our business. Our engineers are able to custom design motors and stages to your specific requirements with you as a co-developer.

RESPONSIBILITIES

• Handling of incoming and outgoing shipments document & couriers,
• Arrange shipping documentation & custom declaration/clearance
• Liaise and coordinate to update customer, suppliers and freight forwarders on the delivery schedule
• Update data into ERP System Support day to day logistics operational tasks such as inward/outward shipments
• Arrange operation matters (transport/fumigation/packing/freight booking)
• Ensure compliance with Standard Operating Procedure
• Ensure compliance with import/export laws and regulations
• To execute and perform others work task assigned by the superior
• Miscellaneous administrative as needed

• Candidate must possess at least 'N' Level / 'O' Level / Vocational Certificate / NITEC / Higher NITEC / and/or equivalent, and any other relevant course of study..
• At least 0-1 Year of knowlege in Supply Chain and/or with relevant certification
• Fresh graduates in their course of study are welcome to apply.

Attributes:

• Excellent written and verbal communication skills as the job entails frequent engagement with both internal and external stakeholders.
• Team player and the ability to work independently.
• Confident personality with strong business acumen and a self-motivating can do mindset.
• Critical decision making and analytical skills.

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

• Manage PO, quote and PO and processes.
• Perform negotiation with vendors for best price, leadtime , terms and conditions.
• Prepare / review of approval MOF with internal stakeholders.
• Communicate with suppliers for early or delayed deliveries as required, drive suppliers to meet on time delivery.
• Build strong positive working relationships, provide procurement support and guidance to business units.
• Assist to resolve impromptu and urgent requests.
• Matching of invoices and DO to PO.
• Shipment arrangement with Suppliers.
• To ensure and maintain proper record and filing system in department.
• Perform in receiving goods, distribute and inform the designated department for arrival of goods.
• Any ad-hoc duties assigned by Section Head.

Requirements:

• Minimum Diploma in any disciplines or equivalent education qualification with at least 3 years of relevant experience in purchasing functions in manufacturing environment.
• Good knowledge of vendor sourcing practices (researching, evaluating and liaising with vendors)
• Strong negotiation and organisational skills with a proven ability to solve problems.
• Demonstrate ability to manage stress and time to deliver results.
• A good team player with the ability to multi-task and meet tight deadlines in fast-paced environment.
• Able to work independently with minimum supervision.
• Organised and meticulous with good interpersonal and communication skills.
• Proficient with MS Office applications.

Andy Tan

Senior Consultant

MOM Registration No: R1109058

andy.tan(a)jobplus.sg

Location: Jurong Island (have company pick up)

Working hours: Monday-Friday only, morning shift

Responsibilities:

• Purchase of raw materials, packaging materials etc to give full support to Production without disrupting production.
• Purchase of office equipment and supplies
• Set up an efficient and reliable purchasing system.
• Sourcing for honest and reliable supplies to establish long term business relationships.
• Reviewing of company’s purchasing requirements regularly
• Inventory control and management
• To liaise and negotiate with suppliers for best deal
• Prepare Budget and price control.
• Warehouse operations (raw materials)
• Willing to work outdoor for raw material receiving & require to drive forklift occasionally.
• Providing general administrative and quality management support.
• Follow QESH-MS Work Procedures and SOP.

Requirements:

• ITE, N-Level, O level or Diploma in Logistic and Supply chain management or equivalent
• With Forklift License will be an advantage
• Familiar with SAP system

Interested applicants, please email your updated CV to [email protected] or WA 86517051 for more information.

Recruiter's Ref Code: #HXT

Position Applied: Purchasing Officer

EA Personnel No: R24119559

EA Personnel Name: Lau Xin Tong, Evelyn

Company Registration Number: Recruit Express Pte Ltd (99C4599)

• Position : Customer Service Officer or Executive
• Location : Orchard - Near Somerset MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): Up to $4700 + 1 month completion bonus + 14 days annual leave + Medical reimbursement
• Duration : 1 year contract - convertible or renewable
• Industry : Power Generation

Main Responsibilities:

• Manning of hotlines & Customer Care mailbox
• Handling incoming enquiries via hotlines, email and other channels
• Account servicing for customers belonging to Residential, Small Commercial Sales & Landlord/ Tenant segments
• Act as a brand ambassador, offering electricity plans and assist customers in services required
• Understand their role in engaging with key stakeholders
• Achieve monthly performance goals
• Handle administrative tasks
• Keep up to date with market and industry trends
• Ability to identify opportunities and challenges
• Support new developments and initiatives
• Developing of customer service quality benchmark
• Answer enquiries from all mediums, including but not limited to walk-ins, phone calls, emails and social media leads

Requirements:

• Diploma / Degree
• Strong interpersonal skills and comfort with engaging new people on a daily basis.
• Experience in B2C sales and cold calling/customer relationship skills.
• Experience in MS Office, CRM and other customer service management software or solutions are a plus
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with

any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Commercial Building (Polytechnic / Office / Mall / Factory)

Position: Full Time Senior Security Officer / Relief Available too

Gross Salary $2900

Days of working: 5/5656/6 days a week, follow roster

Location:

Buona Vista Office Building

1. Works in Commercial Buildings / Institution environment.

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate

4. Those have PC Knowledge will be a bonus for commercial building.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interview - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 (Audris) or sms to 91374851

You may fill in the application form online thru below link.
https://rss.armfort.com/direct-application
Do let us know once you submit the application online.

M&E Systems

• Assist the M&E Executives in the overall day to day maintenance and operations of building and M&E systems.
• Monitor and ensure the systems operate efficiently and safely and in accordance with the design specifications and intent.
• Monitor & supervise the execution of Preventive Maintenance Plan.
• Procure M&E and building parts for repairs and replacement.
• Administer PTWs.
• Vendors management and verify works upon completion.
• Coordinate and supervise maintenance activities to ensure contractors / vendors and technicians complete all repair and maintenance work within the required timelines and standards.
• To inspect/supervise/test plumbing fittings periodically to uncover any defects, by-pass timers and controls periodically to turn on lights to check for defective ones.
• Lead, supervise and provide guidance to the technicians.
• To monitor utilities consumption and reading of building equipment and fittings for irregular consumption and take corrective measure if necessary.
• To review and recommend for approval cost-saving or cost-effective measures to reduce consumption or measures that would increase durability.

Tenants’ Fit-Out & Landlord’s Subdivision / Upgrading Works

• Assist Tenant Service Executive in the handing over of premises to new tenants including preparing handing over document and making sure defects identified are timely rectified.
• Responsible for the co-ordination of tenancy fit out works and monitoring of fit out activities, especially on the M&E aspects.
• Review tenant’s submission together with Landlord’s vetting consultants and collate comments to tenants in a timely manner.
• Ensure compliance with Fit-Out guidelines.
• Check Tenant’s Post Fit-Out condition and document submission before recommending release of Fit-Out deposit.
• Review Fit Out Guide from time to time.
• Oversee tenant’s reinstatement works.
• Attend meeting with prospects, tenants, and Owner, and assist in completing questionnaires/RFPs.
• Attend to tenant’s request for additional power, Emergency Power, Additional Chilled Water.
• Assist tenants to open, close and/or terminate electricity accounts.
• Prepare weekly tenancy fit-out status reports.
• Manage and oversee the landlord’s sub-division works.
• Track budgets

Key Competencies & Performance Measures

• Ability to work under pressure and meet set timelines.
• Proactive and solution oriented, friendly with assertive and personable nature.
• Meticulous, independent, hardworking, and willing to learn.
• Achieve KPIs.
• Meet standards and audit requirements.
• Meet Workplace Safety requirements.

Required Qualifications & Experience

• Diploma in Building Services/ Real Estate or its equivalent.
• Minimum 3 years of working experience.
• Good interpersonal and communication skills.
• A team player who is flexible and dependable.
• Good organization, problem solving and communication (verbal and written) skills.

Working days: Mon - Fri (office hours)

Work location: Novena / Clarke Quay

Salary: $3000 per month

Contract duration: 6 months or 1 year contract (subject to operations needs & individual performance)

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Job Details:

• Salary: UP $3,000
• Location: Newton
• Working Period: 6 months or 1 year contract (depends on project)
• Working Days: 5 days across Monday – Sunday (up to 44 hours per week)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Willing and able to persuade respondents to participate in surveys
• Able to work in high pressure, stressful situations
• Selected candidates are required to complete the training course and passed the tests based on the given criteria

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/1033

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Our client is a well-established financial institution that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Monitor and analyze customer transactions for unusual or suspicious activity.
• Conduct investigations into flagged transactions, analyzing customer account activity and associated documentation.
• Assist in the development, implementation, and maintenance of AML policies and procedures.
• Collaborate with other departments, such as risk management, legal and internal audit, to address AML-related issues and concerns.
• Maintain accurate and organized records of AML activities, investigations, and reports.
• Stay updated on changes in AML laws and regulations and ensure the bank's policies are in compliance.

skills and experience required

• Bachelor's degree in Finance / Banking / Business Studies.
• At least 1 year of compliance experience within the financial industry.
• Good knowledge of laws, regulations and industry best practices.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Location: Tuas (near to Gul Circle MRT)

Salary: $2500 - 3300

Working days: Mon-Fri 9am to 6pm, Sat 9am to 1pm (alt Saturday after probation)

Job Description:

• Understand current and future business goals and ongoing IT issues to ensure business success
• Ensure that employees are following computer use policies, information security and privacy
• Maintenance of network infrastructure, hardware, CCTV, communication & GPS systems
• Software troubleshooting Window OS
• Resolve day to day IT issues in the office
• Outlook installation, MS Exchange Mgmt, Antivirus Deployment
• Work on standalone IT projects as and when it is required

Requirements:

• Minimum Diploma in Computer system maintenance
• 2 years above experience working hands-on in complex IT infrastructure including CLOUD solutions, networking, enterprise storage platforms
• Industry certifications a plus (Microsoft, Cisco etc.)
• In depth knowledge of Microsoft Active Directory, Windows Server, Microsoft System Centre is an advantage
• Experience in virtual infrastructure and WAN networking is an advantage
• Experience with High Availability / Disaster Recovery / Business Continuity planning and execution is added advantage
• Solid understanding & proficient of Microsoft Cloud/Office 365

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Job Highlights

• Competitive total rewards package
• Dynamic & people-centric work culture
• Professional development

Job Description

Customer Service Officers (Full-time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Responsibilities

• Maintain security by ensuring a safe and secure environment for guests and team members at Marina Bay Sands.
• Present a professional image and deal with incidents in a discreet and confident manner.
• Ensure optimum guest service through the delivery of excellent customer service.
• Respond to first aid incidents and apply effective first aid skills for customers and team members.
• Perform security functions at assigned posts and areas within the property.
• Observe and monitor persons and property to maintain security and safety.
• Escort or carry valuables as assigned or directed. Valuables may include the transportation of chips and cash as well as documentation.
• Respond to all emergencies and alarms as directed by Security Operations Control Room and Security Management.
• Monitor and manage crowd levels within the work environment.
• Effectively participate in the management of potential safety hazards including fire alarms, emergency situations, bomb threats and building evacuation.
• Maintain and apply skills to deal with the management of intoxicated persons within the work environment.
• Handle lost property in accordance to procedures.
• Participate in training programs.
• Maintain professional skills by staying abreast of current developments and participating in developmental programs available within and outside the company.
• Perform other tasks within the IR, including CAT C Special Employee License tasks, as directed by the Vice President, Security Service Department.

JOB REQUIREMENTS

Education & Certification

• Minimum Secondary Education
• National Skills Recognition Scheme (NSRS) or WSQ Trained.
• Possess initiative and a good team player.
• Good written, verbal and interpersonal skills.
• Able to work overtime and work different shifts on short notice.
• Must have attained PLRD Senior/Security Officer Grade.
• Must possess a valid Special Employee License during his/her employment.

Experience

• Prior experience in the Security industry is an advantage

Competencies

• A team player.
• Able to handle stress and multi-task.
• Good written and communication skills.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

DreamUs Group was created with a vision to bring serious happiness to children and families. We believe in the magical power of play to unleash creativity, build confidence and bring people together.

We take pride in offering high-quality, themed indoor activity centers designed to bring lasting memories among loved ones. Our indoor playgrounds are each unique in their own way suitable for the young and the young at heart.

As a leading provider of experience-based play facilities in Singapore, we provide unique interactive play experiences through:

- SuperPark in Suntec City Mall

- Pororo Park Singapore in Marina Square

- Tayo Station in Downtown East

- Petite Tayo KidsClub in Kallang Wave Mall

JOB RESPONSIBILITIES

• Be customer centric with internal and external guests via all communication channels.
• Agility to handle services and requests effectively & efficiently.
• Up-to-date with park information of events/activities to provide accurate information in a timely
• manner.
• Contribute to achieve individual and team KPIs (parties, memberships, promotions)
• All other responsibilities that may be assigned from time to time.
• Addressing to guest enquiries and provide follow ups to ensure that requests have been met satisfactorily via calls or emails.
• Providing relevant information to guests regarding promotions, birthday parties/camps.
• Assisting in any issues such as ticket reschedules or refunds/cancellation of tickets.

JOB REQUIREMENTS

• Minimally GCE ‘O’ Level, Nitec or higher.
• Customer centric attitude and work well under pressure.
• Compose in handling complaints.
• Ability to multi-task and comfortable with applications and technology.
• Excellent telephone etiquette.
• Effective communication skills, both verbal and written.
• Rotational shifts including public holidays and weekends.
• High collaboration and adaptable to changes in a dynamic environment.