Temp Student Care

Job scope:

- Ushering of students

- Look after students during break time

- Require to walk around the school when the lesson is on-going

- Other ad hoc duties as assigned by in-charge

Other information:

- Working hours: Monday to Friday (8.30am to 5.30pm)

- Salary: $12 per hour

- Location: Orchard (Walking distance from Somerset MRT)

- Able to commit for at least 1 to 3 months

Interested candidate, please send in your resume to [email protected] and state "Temp Student Care - Orchard" as the subject.

Only shortlisted candidate will be notified.

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

• Manage full spectrum of accounts receivable and collection duties.
• Prepare inter-company billing and coordinate with external parties and clinic on billing matters.
• Supervise AR aging for prompt collection of overdue payments.
• Conduct monthly bank reconciliation.

Requirements:

• Diploma in Finance/Accountancy or equivalent.
• At least 2 years of relevant working experience
• Proficient in Oracle Netsuite and Microsoft Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Main Responsibilities

• Handle public phone enquires on medical reports requests
• Process medical report requests and follow up on medical report requests status
• Process duplication of medical records for patients
• Perform records management such as engage porter to deliver documents to patient care areas, archiving of document in e-MRO storage and tracing
• Sorting and scanning of documents into the electronic medical record system
• Perform indexing and Quality Control check (100%) on the scanned images
• Participate in continuous quality improvement initiatives and projects in the department.

Requirements

• At least a GCE ‘N’ or ‘O’ levels, Professionals Certificate/NITEC.
• Experience in healthcare preferred
• Proficient in Microsoft Office
• IT literacy and numeracy including conversational, writing making electronic entries e.g. Record information on forms, charts and checklists
• Able to adapt quickly to changes and work in a fast-paced environment

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

• Responsible for handling in-bound calls, facsimiles and email requests for general enquiries within the hospital targeted service standard levels.

Requirements:

• Diploma in any discipline / GCE O Levels
• Experience working in Call Centre / Customer Service / or those from Consumer Sales seeking for a Non-sales role
• Able to provide quality customer service to patients over the phone
• Good communication skills

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Call Centre Officer

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Job Details:

• Salary: UP $3,000
• Location: Newton
• Working Period: 6 months or 1 year contract (depends on project)
• Working Days: 5 days across Monday – Sunday (up to 44 hours per week)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Willing and able to persuade respondents to participate in surveys
• Able to work in high pressure, stressful situations
• Selected candidates are required to complete the training course and passed the tests based on the given criteria

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/1033

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Job Description & Requirements

Join the Company that operates Chemical Tankers on Global Trade:

Requirements

· At least GCE’O’ Level or relevant working experience

· Familiar with Marine purchase environment

· Competent in operating MS Word, Excel Job description

Purchaser Responsibilities

· To source and procure ship spares and stores locally and overseas.

· Sourcing suppliers based on price, availability, quality , delivery schedule and logistical expenses

· Liaising with various departments to ensure that they meet vessel requirements.

· Liasion of Ship spares/stores loading cum freight arrangements

· Coordinating with shipping agencies and sellers to ensure timely deliveries and oversee the integrity and quality of delivered goods and services

· Provide Purchase Orders and follow up on delivery Status.

· Monitor deliveries to ensure compliance with contracts. If goods are defective or unacceptable, to contact vendors to work out concessions and solutions.

· Authorizing payments and managing purchasing expenses with meticulous record-keeping

Front Desk Officer

• Working Hours: Monday to Friday (7:45am – 5:15pm) + alternate Saturday (7:45am – 11:45am)
• Salary: $1800 - $2400
• Working Location: Ubi

Requirements:

• Preferably with receptionist or customer service experience.
• Candidates with hotel lobby or with flight attendant experience would be an added advantage.

Job descriptions:

• Handle phone calls, answer general enquiries, take/pass messages to recipients.
• Greet, check in and announce customers’ arrival.
• Check visitors in and direct them to specific destinations.
• Responsible for incoming mails, parcels and front desk’s petty cash.
• Manage hardcopy filing of front desk’s monthly report.
• Coordinate with chauffeur on pickups and sending off customers.
• Summarise and verify retail transactions settlement for account use.
• Custodian for customer area’s cleanliness.
• General adhoc admin duties that may be assigned from time to time.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Job Description

• Industry/ Organization Type: Manufacturing (Electrical & Electronics)
• Position Title: Accounts & HR Officer/Accounts & HR Executive
• Working Location: 5 min away from Kaki Bukit MRT
• Working Hours: 5 days (Monday to Friday, 8.00 am to 5.00 pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Ability to manage and handle full set of accounts financial matters, its associated record keeping as well as maintenance and improvement of financial records.
• Preparation of monthly financial reports, monthly reconciliation, cash flows and other finance-related reports, e.g. claims, petty cash, staff welfare.
• Preparation of accounts payables.
• Preparation and submission of GST.
• Preparation of monthly salaries.
• Assist in HR-related functions.
• Support company operation and management in financial planning and assist in cash flow projections.
• Maintaining and updating employee’s personal files, leave and allocation allowance.
• Preparation of Audit and audit-related documents.
• Other tasks as assigned by Management.

APPLY NOW!!!

• Possess at least a Diploma in Finance/Accountancy, CAT, ACCA or equivalent
• 2 - 4 years in a related role
• Experience in SAP B1 or relevant MRP Systems
• Familiar with Excel functions

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65709 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Duties:

• Manning production lines
• Perform quality checks
• Sorting of mails
• Other ad-hoc duties assigned.

Job Requirements:

• Prior admin experience

Interested applicants, please submit your resume in Word or PDF.

Thank you.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

• Assist Seafarer Division Assistant Manager/Manager in daily operations.
• Oversee performance and compliance of crewing managers/manning agents and seafarers.
• Collaborate with various stakeholders and manage records.
• Handle manning budgets, invoices, and insurance claims.
• Coordinate crew change and vessel schedules.
• Review and ensure compliance with seafarer qualifications and documentation.
• Participate in seafarer recruitment interviews.
• Attend meetings with manning agents and support their audits.
• Monitor industry standards and report on anticipated changes.
• Prepare annual seafarer seminars and provide guidance on personnel appraisals.

Requirements:

• Minimum 2 years of experience, preferably with a ship management company or owner.
• Proficiency in Microsoft Office, industry regulations, and database systems.
• Strong computer skills and interpersonal abilities.
• Adaptable and able to work with minimal supervision.
• Familiarity with crew recruitment processes.
• Team player with good communication skills.
• Flexibility to work across diverse cultural backgrounds.
• Competency in managing budgets and invoices.
• Knowledge of manning-related insurance claims.
• Experience with personnel records and documentation.

Responsibilities:

-Perform daily Customer Service support via email, ticketing, phone calls.

-Work with CCN’s partners e.g. OCR, to improve accuracy and efficiency in the process.

-Manage existing, new and potential customers on any demo, trial and implementation of TradeNet services, including any enhancements needed to the TradeNet application.

-Supervise, guide and train on CCNhub, Cube, and other services, to both internal team and external customers.

-Assist in helpdesk support for CCN suite of products and services, may require some Onsite support.

-May require working after office hours and on weekends for urgent issues(additional allowance will apply)

Requirements :

• Possess a diploma or equivalent
• About 1-2 years working experience in a customer support environment
• Have good verbal and written communication skills
• Be PC literate
• Knowledge of or experience in the Logistics or Air Cargo industry will be an added advantage.

Job description

RESPONSIBILITIES

• Manage enquiries and feedback of our customers through email and telephone calls
• Send reports and SMS reminders to patients
• Perform service recovery
• Booking of OGD & Coloscopy appointments
• Do triage (temperature checking)
• Generate sales lead by answering product and service questions; suggesting information about other products and services (upselling)
• Manage end-to-end workflow with retailers: order management and fulfilment operations.
• Support other operation initiatives and administrative matters such as purchasing processes.
• Manage and uphold the customer relations quality of our staff
• Provide admin support to Sales & Marketing Executive
• Telemarketing duties
• Support service-related initiatives or projects to enhance customer experience
• Other duties as assigned by supervisor

REQUIREMENTS

• Min. GCE ‘N’ Level with at least 1 year of working experience in Customer Service or Sales operations
• Approachable and friendly- enjoy communicating with people from all walks of life and have great interpersonal skills
• Ability to understand and resolve first level enquiries/ complaints in a professional and time manner
• Good customer service and communication skills and ability to work independently and a team player
• Proficient in MS words, excel

Job Types: Full-time, Permanent

Duties and responsibilities:

- Develop and maintain positive relations with tenants via regular and proactive communication.

- Manage tenants complaints and work to resolve them or provide feedback to Management

- Manage and schedule work order requests put in by tenants in a timely manner

- Coordinate with contractors for the works

- Respond to any emergencies promptly to minimise disruptions to tenant’s business

- Analyze current SOPs and make recommendations to the Management to improve operating efficiency

Requirements:

- At least a Diploma in hospitality preferred (Certified true copies of certificates must be presented)

- At least 2 years of experience

- Demonstrated proficiency with Microsoft Office like Excel and Google suite of products like Google Mail, Sheets and Calendar.

- Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment.

- Strong verbal and written communication skills.

- Strong interpersonal skills.

- High levels of integrity

- Ability to work independently and as a productive member of a team.

- Ability to work under pressure and meet deadlines.

- Willing to be on rotational weekend duty and answer texts (eg Tenant complaints and enquiries) outside of normal office hours.

Human Resource Officer ( 5 day week – Changi ) - Singaporeans only

Roles and Responsibilities

Reporting to the Director, the Human Resource Executive candidate is to manage the overall Company’s HR functions assigned to him/her and is competent on the following:

- Supervise the monitoring of the ongoing and new job postings via the various recruitment platforms

- Liaise and work closely with Operations Executives on their manpower staffing needs

- Liaise and work closely with external government agencies on ongoing HR projects and regulatory compliance requirements

- Assist in the review of performance of all staff

- To act as independent channel for grievous handling for our staff

- Provide innovative and improvement HR works that can create positive employee satisfaction for the Company

Qualification Requirements

• GCE N / O / Diploma / Degree

• Proficient in Microsoft Office Excel, Word

Gross Salary $2600 to $3000

Contact Grace 87952790

Job Responsibilities:

· Handling import, export, and local shipments

· Prepare import and export permit declarations

· Ensures Job Sheets are accurately raised and completed in accordance with customer’s import and export job orders

· Update all charges/fees incurred in delivery of services to be borne by customers in the Job Sheet for finance to bill for customers

· Handle email correspondences with customers

· Ad hoc duties as assigned

Job Requirements:

· Minimum ITE or its equivalent but not necessary.

· Proficiency in MS Office.

· Knowledge of Tradenet is an added advantage (training will be provided).

· Good written and verbal communication skills.

· Independent yet a good team player.

Additional Information:

· Location: Tuas (2-way company bus provided)

· Salary: Salary will be commensurate according to experience & qualifications

Working days: Monday to Friday (8.45 am to 5.30 pm),

Alternate Saturday, work-from-home (8.45 am to 12.45 pm)

Interested candidates, please email your resume to [email protected], stating your availability, work experience, current and expected salary.

(Only shortlisted candidates will be notified)

Our client is a well-established MNC, market leader in the Environmental industry. They are looking for an EHS Officer to assist their team for the next phase of their business. They are located in the West – easily accessible.

Responsibilities:

• Oversee the company’s Operation Safety initiatives, conducting regular safety walks and promptly addressing any identified hazards
• Advice/guide departments in the implementation of EHS Management Solutions to ensure compliance with the company’s EHS standards.
• Develop/Implement the company’s EHS system and Risk Assessment plans for both operational/non-operational areas
• Prepare/Circulate weekly EHS topics to enhance employee awareness of safety protocols
• Provide training and supervision to the company’s Emergency Response Team, focusing on first-aid, fire-fighting and other procedures
• Organize/Hold campaigns and training courses to continually reinforce EHS awareness among the company’s employees
• Conduct routine assessments of EHS practices,and recommend appropriate corrective and preventive actions (CAPA)
• Promptly alert the relevant Managers about any machinery/equipment that pose potential risks to the various employees' well-being
• Assess health hazards that may affect employee safety, and prioritize the necessary actions based on severity
• Provide support in the implementation of EHS policies/procedures across the company
• All other adhoc duties as assigned

Requirements:

• Min Diploma in relevant fields of Engineering, or Diploma in Workplace Safety and Health
• Min 2 years of relevant working experience
• Attended and possess WSH Coordinator Course (Level B) certification

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Key Tasks:

• Check and submit delivery documents for billing
• Ensure timely return of delivery documents
• Post, dispatch and scan documents to customer per requested timelines
• Issue claim form to driver, arrange re-delivery or GRN accordingly
• Acquire required data from Jobs summary, delivery documents, delivery quotation & pay contract
• Submit truck efficiency report
• Submit all cash/cheque collected to Finance based on customers' delivery summary
• Report any non-payment upon delivery
• Work closely with the Ops team on all delivery requests

Skills & Competencies:

• Minimum ITE qualification in admin / office skills
• At least 1 year in administration experience in logistics / transport industry
• Able to meet tight deadline

Primary Roles:

• Perform Daily routine inspection on critical facilities (Generator, Air Con, etc)
• Attend day to day work orders maintenance of the properties and maintain proper maintenance checklist
• Respond to work order within the stimulated timing
• Supervision of Contractors during servicing
• Handle minor rectifications that can be rectified internally
• Troubleshoot power switches and light sets
• Perform multiple repair and maintenance tasks
• Assist in emergency drills and provide logistic support for any events held in the building
• Need to perform shift works (including Weekends and Public Holidays)
• Any other ad-hoc FM related duties

Relevant / Professional Cert:

• ITE, “O” Level, diploma and “A” Level or equivalent
• Experience in IFM related field is preferred.
• Training will be provided

Skills & Knowledge:

• Possess good technical knowledge
• Hands-on experience in Mechanical (ACMV) and Electrical maintenance, troubleshooting, and repair work
• Process Class 3 license

Behaviour/ Traits:

• Willingness to commit to flexible working hours, including weekends, shift work, and extended hours when necessary.
• Able to learn and adapt to the working environment Displaying honesty
• Physically fit and able to take physical requirements on the daily operational activities
• Communicating effectively
• Learning from mistakes
• Team player
• Pro-active, able to work independently
• Only Singaporean

Front Desk Officer

• Working Hours: Monday to Friday (7:45am – 5:15pm) + alternate Saturday (7:45am – 11:45am)
• Salary: $1800 - $2400
• Working Location: Ubi

Requirements:

• Preferably with receptionist or customer service experience.
• Candidates with hotel lobby or with flight attendant experience would be an added advantage.

Job descriptions:

• Handle phone calls, answer general enquiries, take/pass messages to recipients.
• Greet, check in and announce customers’ arrival.
• Check visitors in and direct them to specific destinations.
• Responsible for incoming mails, parcels and front desk’s petty cash.
• Manage hardcopy filing of front desk’s monthly report.
• Coordinate with chauffeur on pickups and sending off customers.
• Summarise and verify retail transactions settlement for account use.
• Custodian for customer area’s cleanliness.
• General adhoc admin duties that may be assigned from time to time.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Location: Orchard

Working hours: 5 days work week, normal office hours

Contract Duration: Asap - 4 months

Duties:

- Perform administrative/reception duties
- Attend to shoppers’ enquiries / feedback
- Assist in Advertising & Promotions activities such as issuing of contest coupons / gift vouchers
- Administrative duties and any other ad-hoc duties as assigned

Requirements:
- Willing to commit to weekends arrangement - including weekends and public holidays

- Experience in concierge/customer service role

- Good communication skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Salary: UP to $3000

Working Hours: Monday to Friday, 8:00am - 4:45pm

Location: Jurong (Transportation will be provided)

Roles and Responsbilities

• Procuring raw materials, packaging materials, etc., to fully support production without causing disruptions.
• Managing the acquisition of office equipment and supplies.
• Establishing an efficient and reliable purchasing system.
• Identifying and engaging with trustworthy suppliers to foster long-term business relationships.
• Being open to outdoor work, including the receipt of raw materials, and occasionally operating a forklift.
• Developing budgets and implementing price controls.
• Exercising control and management over inventory.

Requirements

• Possess an ITE, N-Level, O Level, or Diploma in Logistic and Supply Chain Management or an equivalent qualification.
• Have a minimum of 3 years of relevant experience.
• Hold a valid Forklift License.
• Demonstrate familiarity with the SAP system.

To submit your application:

Click 'Apply Now' or reach out to Jaslin at [email protected] via email. Please note that only candidates who have been shortlisted will be contacted for further correspondence. Wishing you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Poh Chew Leng, Jaslin | R22108798

Responsibilities:

• Provide excellent customer service in the retail front office operations.
• Handle incoming enquiries and requests from residential customers.
• Engage in daily operations, actively contributing to problem resolution and providing customer service support.
• Explain invoices, address account-related queries, and manage retail contracts effectively.
• Able to understand and explain well on the company’s price plans and services.
• Communicate clearly and effectively with customers, ensuring a positive interaction.
• Demonstrating empathy and patience in handling customer concerns.
• Recording customer interactions and transactions accurately in the company’s system.
• Adhering to company policies, procedures, ethical standards, code of conduct, and compliance with relevant regulations and laws.
• Safeguard customer confidentiality and privacy throughout all interactions.
• Participate in system / process enhancement projects to improve overall efficiency.

Requirements:

• Preferably holding a degree or diploma.
• Some prior experience in customer service is desirable.
• Seek individuals who align with values emphasizing service excellence.
• Possess a positive and proactive working attitude.
• Demonstrate self-motivation, independence, and a proactive approach to tasks.
• Exhibits a willingness to learn and is prepared to grow with the organization.
• Demonstrates strong teamwork, with good interpersonal and communication skills.
• Exhibits an achievement-oriented and results-driven approach.
• Proficient in communication using multiple languages, including English and Mandarin. Proficiency in Malay is considered an added advantage.

Others:

• 5-day work week.
• Working Hours: Mondays to Fridays 9am to 6pm.

Interested applicants, please forward your detailed resume with enclosed photograph including your last drawn salary, expected salary and availability to [email protected]

Please indicate the position that you are applying on the subject.

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates will be notified)

By submitting your personal data and/or resume to PacificLight (“us”) or to [email protected], you shall be deemed to have given consent to us collecting, using, and disclosing your personal data for the purpose of assessing your job application. Information collected may also be disclosed to PacificLight Group of Companies (“PacificLight”) which includes PacificLight Power Pte. Ltd and PacificLight Energy Pte. Ltd. for this purpose. Please read our privacy policy here.

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as an Assistant Manager, Lending Services.

Principal Responsibilities

The Operations Organisation consolidates and brings together operations and service delivery teams under the Digital Business Services umbrella to create a global “best in class” service delivery.

The job holder’s role is setting out the day to day operations at on-shore relating to pre and post disbursement process such as :

• Disbursement Cashier Order checking and mortgage execution
• Secured overdraft with the knowledge of handling unit trust, shares, bonds, notes as securities
• Jade Global Insurance Premium Financing processes
• Other home loan restructuring processes
• General admin and system maintenances especially HUB and HLS systems
• Assist in Suspense reconciliations checking and various exception reports checking
• Handling of feedbacks and enquiries from both internal and external customers including law firms
• Investigate complaints with resolutions purposes
• Using statistics/MIS to ensure daily productivity and TAT without any backlogs
• Report any adverse circumstances / process immediately to direct supervisors

In addition:

• Assist in off-shore governance activities
• Participate in projects relating to Lending Services
• To ensure that operational processes are standardize, eliminate duplications and focuses to provide a cost efficient delivery via process improvement without comprising to compliance and control

Principal Accountabilities

• Impact on the Business / Function
• Deliver day to day operational activities and safeguard the bank from potential operational loss
• Leverage best practice across similar business activities and improve operational efficiency and cost savings
• Ensure that the TAT is tracked and monitored
• Deliver operational performance through successful initiation and delivery

Customers / Stakeholders

• Working with business partners to minimize operational risk occurring including risk identification, assessment, mitigation and control.
• High standard of customer service delivery and contribute towards the continuous improvement of the dept
• Ensure operations have a satisfactory audit with losses and complaints eliminated / contained

Leadership & Teamwork

• To contribute towards the development and performance of staff with a shared sense of ownership
• To motivate and retain team of senior operational clericals
• Constantly challenging the status quo logically with facts and evidences

Operational Effectiveness & Control

• Ensure compliance with regulation, policies, guidelines, audit recommendations
• Maintain HSBC internal control standards including timely implementation of internal and external audit points together with any issues raised by external regulators
• Ensure operations have satisfactory audits with losses and complaints contained
• Implement Group Compliance policy locally by managing compliance risk in liaison with Area Compliance officer or Local Compliance Officer

Qualifications

• A university degree is a minimum requirement or at least 4 years in operations field.
• Experience in managing a team and good interpersonal skills.
• Strong knowledge of operational processes, a strong analytical mind and related regulations is required.

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo