Job Description & Requirements

· Assists in the recruitment and selection of performing artistes.

· Coordinates practices and rehearsal schedules for all performing artistes.

· Monitors and reports the work progress of all performing artistes.

. Manage the backstage and onstage area during performances.

· Conducts market research, gathers information on latest trends to improve business prospects.

· Plans, designs, and produces solutions while managing all project delivery elements within time limit.

· Liaises with customers to identify their needs and to ensure customers’ satisfaction.

· Promotes the Company’s business via social media platforms.

JOB SUMMARY

• To deliver the right level of client service and advice to Securities Services clients in all interactions for their transactional enquiries complains, and other service-related issues based on the client tiering model.
• Responsible for serving as primary contact person for clients and internal staff for advice, enquiries, complaints and any other service issues.
• Deliver excellent service against agreed service standards and in line with client satisfaction criteria.
• As an internal voice of client, work together with BAMs, Operations, Technology, and other key internal stakeholders to solve client issues timely with no/minimal escalation and identify opportunities to improve overall service for the clients.
• Foster long lasting relationships and rapport with premier clients at the transactional / operational level.
• Works with the BAM team to manage existing/strategic clients to maximize client satisfaction and long term contribution to the bottom line Champion client incident management by ensuring timely rectification and escalation where required. Ensure root cause analysis is completed and preventative measures are implemented effectively. Service level reviews conducted in a planned manner with appropriate engagement from internal stakeholders (i.e. key BAM and/or SSO participation if needed)
• Identify opportunities for service improvement based on useful metrics and demonstrate results
• business opportunities.

RESPONSIBILITIES

• Primary point of contact / escalation for external clients in terms of providing solutions,enquiries, complaints, resolving of discrepancies and transactional errors.
• Ensure the provision of the highest standards of client service in response to client enquiries and complaints in order to deliver best in class client service.
• Ensure incidents are managed and resolved in a timely manner. Actively engage with internal stakeholders and support functions to overcome obstacles in resolution of incidents while providing timely updates to client and internally on progress made.
• Maximize the GEMS work tool to gain efficiency in directing and resolving client queries along with incident escalation protocol.
• Proactive client engagement and regular “pulse checks” for premier clients through due diligence visits, service reviews, proactive communication of market news, deeper understanding of clients’ need end-to-end, questionnaires completion, RFP, etc.
• Use GEMS incident user interface to ensure client complains are logged timely and accurately for auto system escalation communications to the appropriate senior management levels responsible to ensure full resolution of client issues and regularly update client on progress if the issue is taking longer than expected.
• Maintain a professional and positive SCB image through all interactions with clients.
• Continually identify opportunities to improve client efficiency and performance, through e.g. optimizing channel usage, identifying service improvements, product solutions, and cross-sell opportunities.
• Participate in annual or as agreed Service Reviews for premier clients.
• Reviewing service performance with the clients and generate ways to continuously improve service level standards
• Periodically, accompanying BAMs on sales calls to sell our service capabilities and/or to resolve clients’ operational and service issues. Provide pro-active client updates.
• Leveraging on metrics and client insights to understand client’s needs, and identify opportunities for improvements in service, product solutions, utilization and optimizing channel usage, up-selling and cross-selling etc.
• Making proactive calls on clients to improve the utilization level of facilities, increase transaction volume, identify opportunities for channels and referrals for the business
• Build trusted partnerships with clients at the daily transactional / operational level

Strategy

• Our strategy: Fully understand the Financing Securities Services (FSS) Business and Operations strategies and leadership expectations and how they support CIB and overall Bank Strategy – be able to articulate the same to internal and external stakeholders as required

Business

• Client Servicing: Deliver a first-class operational Client Service to Financing Securities Services (FSS) client base in all FSS related interactions – understand client needs, challenges and identify opportunities

Processes

• Client Solutioning: Work together with key internal stakeholders to identify and solve repeat client issues, identify opportunities and strive to deliver a ‘best in class’ service
• Service Reviews: Conduct service reviews and perform follow-ups for enhancement and improvement
• Escalations: Ensure all escalations are managed in a timely manner and are not directed to FSS Business
• Complaints management: Ensure that complaints for own client relationships are logged, tracked, escalated and closed in a timely manner

People & Talent

• Continuously maintain knowledge of relevant post-trade areas and escalate knowledge / training needs
• Provide appropriate cross training / functional training to others as required
• Actively support and help to drive regional People Agenda activities

Risk Management

• Ensure Group Risk Management standards are being maintained / adhered to
• Engage Risk, Legal & Compliance and Operational Risk as appropriate on escalated items relating to Risk Management

Governance

• Responsible for review and implementation of process and policies
• Responsible for effective governance, oversight and controls in the business
• Awareness and understanding of regulatory framework and the impact on business

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

Internal

• All FSS Operations functions
• FSS Management team
• FSS Product team
• FSS COO
• FSS Technology and Production Support Teams
• Onboarding teams (IMO)
• FSS Country/Regional Legal/Compliance
• Other CIB or Bank teams as required to support client initiatives

External

• FSS Clients in segment and/or region
• Vendors, Market infrastructure and Service Providers
• Regulatory and Supervisory agencies as required

Other Responsibilities

• Embed Here for good and Group’s brand and values in Singapore. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

​​​​​​

Our Ideal Candidate

• 7+ years of experience in Operations Client Relationship Management / Client Services
• Global Markets - Security Services
• People Management
• Stakeholder Engagement
• Process Analysis
• Market Advocacy
• Project management skills

Role Specific Technical Competencies

• Customer Relationship Management
• Product Knowledge
• Problem Solving Skills
• Collaboration
• Ability to influence
• Time Management
• Communication Skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsible for developing and executing marketing strategies that promote the brands under the group, aligning the company’s overall goals and objectives. Candidates will work closely with other members of the marketing team, as well as with operations, and other departments within the company.

Candidates should have strong communication skills, and a solid understanding of digital marketing channels, social media platforms and other marketing tools and techniques.

• Plan and execute marketing events/initiatives aligned with our brand and strategic objectives
• Refine project briefs for the creation of marketing materials (visual assets, brochures, advertisements and web content), ensuring the assets are on brand
• Provide support to the Brand Manager in developing marketing initiatives
• Manage and coordinate marketing campaigns for each assigned restaurant throughout the year.
• Work closely with Restaurant Managers and/or Executive Chefs on tactical restaurant offers. Communicate all promotions in a timely and professional manner to both, the Restaurants and Kitchen departments by establishing bi-monthly meetings and is responsible for their recording and distribution.
• Managing social media accounts and executing all planned content on a timely basis.
• Coordinate with internal/external teams to develop marketing activities and communications plans to drive conversion and results
• Manage all marketing communications platforms ensuring visual assets are published promptly (WordPress, Mailchimp, Google Business Page etc.)
• Generate marketing data insights to measure the effectiveness of campaigns and make improvements. (Social media, partnerships, web traffic, reservations)
• Preparation of insights for monthly reports to be submitted for stakeholders’ review
• Ensure timely, accurate and clear information is disseminated to the different departments.
• Conducting competitors’ analysis to stay up-to-date with industry trends and best practices in marketing.
• Handle customer feedback and queries on all online platforms, ensuring timely responses.

Location: East (Near Bedok MRT)

Salary: $8,000 - $12,000

Responsibilities:

• Identifying and fixing security weaknesses in the company's systems and networks.
• Leading the response to security incidents and cyberattacks.
• Developing and implementing security policies and procedures.
• Keeping up-to-date on the latest cybersecurity threats and making sure the company is protected.
• Training employees on how to stay safe online.

Requirements

• A degree in computer science or IT (or similar experience).
• At least 5 years of experience in IT security management.
• Strong knowledge of cybersecurity threats and technologies.
• Experience in Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management.
• Ability to manage and configure security systems, monitor traffic and logs, conduct security assessments, and respond to incidents.
• Preferred certifications: CompTIA Security+, CISSP, CISA, or CISM.
• Excellent communication and problem-solving skills.
• The ability to work independently and as part of a team.

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465

Roles & Responsibilities

1. Evaluate implications of project review findings and discussion topics on project management functions and organisational processes and procedures

2. Prepare budget based on scope of work and resource requirements

3. Track project costs to meet budget.

4. Coordination with site regarding Erection and commissioning of equipment as per protocol and final documentation for handover of project.

5. Project Manager will be under Construction Sector line, the appropriate quality check, the compilation of accurate and customized results reports and other deliverables.

6. Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.

7. Define project scope, objectives budget and outcomes.

8. Establish improvements to project management functions and organisational processes and procedures.

9. Evaluate effectiveness of quality assurance and control procedures.

10. Manage disputes by implementing appropriate resolution approaches to find solutions to disagreements.

11. Predict resources needed to reach objectives and manage resources in an effective and efficient manner.

12. Experience in Solar Projects and piping & Structure.

13. Manage all aspects including site surveys, construction budgeting, bidding, negotiations and awards, and project operation.

14. Prepare Projects materials submittals, method of statements and documents to get approval from main contractor, consultant, and client.

15. Develop and manage a detailed project schedule and work plan

16. Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.

17. Utilize industry best practices, techniques, and standards throughout entire project execution.

We are seeking a Maid Placement Specialist / Manager to play a pivotal role in establishing the agency's sales foundation. In this role, you will be the initial point of contact for potential clients, responsible for expanding the agency's client base and creating a sales process to drive growth. Your efforts will be key to building the agency’s reputation and growing its client portfolio by promoting and selling our maid and domestic staffing services.

Benefits:

Competitive base salary with an attractive commission structure.

Opportunities for career advancement as the agency grows.

Performance-based bonuses and incentives.

Key Responsibilities:

• Manage the entire domestic helper placement process, including sourcing candidates, conducting interviews, preparing contracts, and providing ongoing client support.
• Ensure full compliance with all regulations set by the Ministry of Manpower (MOM) and other relevant authorities.
• Build and maintain strong client relationships, addressing inquiries and resolving issues related to the placement of domestic helpers.

Requirements:

• At least 2-5 years of experience in a maid agency, with hands-on knowledge of the complete placement process.
• CEI certification is required.
• In-depth understanding of MOM regulations and industry best practices.
• Proven ability to develop and implement standard operating procedures (SOPs) and guidelines to establish a solid foundation for agency operations.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to work independently, manage multiple tasks, and meet deadlines.
• Highly organized with strong attention to detail.
• Results-oriented and capable of meeting sales targets.

Ready to make a real difference? Join our dynamic team and be a key player in creating happy homes!

Main Responsibilities:

• Formulate the plan management process, formulate and continuously improve the project plan process and rules;
• Assist the marketing department to complete the preparation of the bidding project plan;
• Formulate, approve, decompose and issue the project plan, formulate and continuously improve the project plan process and rules;
• Monitor the implementation of the plan
• Forecast trends, analyze early warnings, and regularly issue plan progress reports on the implementation of the project plan;
• Timely discover abnormal items in the key path during the implementation of the plan; urge relevant responsible personnel to provide deviation plans and correction plans for abnormal items, and conduct subsequent status tracking;
• Real-time grasp of the scope of project changes to manage plan changes, timely update project node plans, and update the third and fourth level plans and current plans of the project;
• Timely check, record, and solidify the missing items and wrong items of the plan, output the plan experience for reference of other projects, and continuously form a company-level plan database;
• Provide the planning process data required for project review.

Requirements:

• Minimum Bachelor’s degree in marine engineering or its equivalent discipline
• More than 6 years of experience in marine engineering planning management;
• Good command of English
• Good communication and coordination skills.

Interested candidates may email their resumes indicating qualification, details of past/current work experiences, present and expected salaries and reasons for leaving past/present employers to [email protected]

Job Description & Requirements

Here’s what your responsibilities will be:

• Provide excellent customer service, accurate information, inspiring your team to deliver a great shopping experience
• Recommend and promote products to customers, executing campaigns and activities in store
• Accurate stock movement’s admin (e.g. delivery check, stock transfer)
• Maintaining an overview of your outlet to drive sales and profitability
• Acting as a role model to your team, inspiring and developing them to be future leaders
• Responsible for achieving sales target
• Acting as a role model to your team, Manage and coach the team on ways to handle customers’ enquiries / feedback / complaints in a professional manner according to the brand’s service standards and expectations

Requirements:

• Be able to work collaboratively in a team
• Good communication and negotiation skills
• Able to work on retail operational hours which includes Weekends and Public Holidays
• Ability to prioritize, work under pressure, meet deadlines, and handle customers professionally
• Possess good problem-solving skills, self-motivated with a strong ability to set goals, delegate work and follow up on results
• Possess good interpersonal skills and be able to work independently
• 6 days, 9 /12 hour shift (rotation of shift)

The Role:

• Develop and implement a comprehensive SEO (Search Engine Optimization) strategy to increase organic traffic, rankings, and conversions.
• Conduct keyword research to identify opportunities and ensure content aligns with the search intent of our target audience, including HR Managers and business decision-makers.
• Optimize website structure, on-page elements, and content to improve search engine rankings.
• Manage technical SEO aspects, including site speed, crawlability, mobile-friendliness, and indexation.
• Collaborate with the content team to create SEO-friendly content that drives engagement and supports lead generation.
• Monitor, analyse, and report on SEO performance using tools like Google Analytics, Search Console, and SEMrush.
• Stay up-to-date with the latest SEO trends, algorithm changes, and best practices to ensure our strategies remain effective and competitive.
• Conduct regular SEO audits to identify areas for improvement and implement necessary changes.
• Build and execute link-building strategies to enhance domain authority and online presence.
• Coordinate with web developers to implement necessary changes and improvements on the website.
• Understand buyer personas and leverage insights to create targeted SEO strategies that align with their needs and behaviours.

What Do You Need to Have?

• Candidates need to possess a Bachelor’s Degree in Marketing, Digital Marketing, Business, or a related field.
• Candidates MUST possess minimum of 5 years of direct SEO experience, preferably from technology (SaaS) industry or Professional Services (outsourcing) industry in a B2B environment.
• In-depth knowledge of search engine algorithms, ranking factors, and SEO best practices.
• Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, etc.
• Strong understanding of technical SEO and experience working with web developers.
• Excellent analytical skills and ability to interpret data to make informed decisions.
• Strong communication skills, with the ability to collaborate effectively across teams.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Self-motivated with a results-driven mindset.

If you think you fulfilled the job criteria above, please send your updated CV to [email protected]

We would love to hear from you! Please note that only shortlisted candidates will be notified.

Overview

The Office of the ASEAN President is looking to fill a pivotal role of executive communications and employee engagement manager. The purpose of the role is to illustrate the breadth and depth of Microsoft through the President’s voice, and this is a unique opportunity to cultivate the communications platform spanning business strategy and momentum, technology vision, and thought leadership. The scope includes responsibilities for community/event engagement, analytical storytelling, and content development across a broad spectrum of communications activities (e.g., speaking engagements, written communications, and social media channels).

The team is seeking a self-motivated individual, comfortable operating in a high volume and fast-paced environment without sacrificing quality results. The role is deeply collaborative. It requires close partnerships and orchestrating work across the broader Microsoft ASEAN org, key stakeholders across marketing, sales, PR/corporate comms, HR, etc. This person must work well in a team, in ways that drive impactful results, and uphold the team’s philosophy to operate with the highest levels of integrity and trust. This will require showing the utmost discretion in the management of confidential corporate information. This role reports to the Chief of Staff.

Foundational to success in this role and team is the belief in, and passion for, how innovative, cutting-edge technology will change the way people work and live every day. Telling our end-to-end Microsoft AI story and communicating with our employees, customers, partners, and other audiences calls for a creative edge and desire for world-class storytelling.

Responsibilities

Responsibilities include:

• Work with Chief of Staff and Business Manager in the president office team to develop and maintain the President’s voice, aligned to team, business, and organizational objectives. Measure the outcomes of each engagement to evaluate impact, learn and make improvements accordingly.
• Develop social media content, manage content calendar/cadence, and analytics reporting.
• Research impactful stories and partners with marketing, product, field, and communications teams to synthesize and translate messaging into C-level talking points.
• Support keynote and event preparation through a myriad of ways, including event logistics (e.g., work back schedules), production (e.g., visual/video asset creation, PowerPoint decks), and content and demo creation.
• Create the agenda and content for large format events like employee townhalls.
• Infrastructure management of critical communications materials, spanning briefing documents and templates, transcripts, communications guidance, and other assets.
• Use the latest technologies and tooling for building effective storytelling content and continually identifies areas to improve processes.
• Lead and direct agency team and resources on end-to-end strategy and execution
• Partner with the Asia, ASEAN and Country Corporate Comms team to ensure campaigns, moments and storytelling is joined up and impactful

Qualifications

Required/minimum qualifications:

This is the role for a communications professional with domain expertise demonstrated in practice and with a proven track record of impact (even if in earlier stages of career growth). We are looking for someone who is passionate about Microsoft's mission and culture, is known as a great collaborator and thrives in an environment that requires working across teams.

• BA/BS in Journalism, Marketing or Communications, business or related field (or equivalent).
• 10+ years in marketing or communications, with experience in content development, data analytics, and a passion for storytelling.
• Exceptional oral and written communications skills (demonstrated with written samples of work). Proven presentation, speech writing, social media, and PR content development experience.
• Demonstrated ability to synthesize complex and disparate inputs from a variety of materials, evidence, and long form messaging and transform into clear, succinct, elegant, and compelling communication work products (e.g., talking points, Q&A, social media content, etc.)
• Ability to understand and adapt writing style to the President’s voice, style, and intended audience.
• Proven ability to listen and collaborate well – building and drawing upon a wide network, sparking great ideas, gathering and incorporating feedback and ideas from multiple stakeholders and members of event v-teams.
• Executive maturity and high emotional intelligence.

Additional or preferred qualifications:

• A background in the tech, commercial and/or public sector.
• Previous experience in a C-suite / Executive office in a communications role.
• Experience working in a PR agency.
• Strong product marketing background and technical knowledge / capacity.
• MBA or equivalent is a plus.
• Ability to embrace ambiguity and drive and support programs, processes, and projects.
• Self-directed with great initiative and sense of ownership for the work you do.
• Detail oriented and highly organized, able to frame focus and priorities as needed and manage multiple, high-stakes projects and deliverables.
• An out of the box thinker. Comfortable pushing the boundaries creatively and analytically.
• Demonstrate ability to work through biases and preconceived notions.
• Have a track record of counselling, coaching, advising senior leaders with impact; exceptional business acumen and commercially savvy; intellectually curious; bold; challenges convention
• Help foster a culture of growth mindset, innovation and collaboration in solving the biggest transformation challenges in industry and at Microsoft.

The above description is designed to indicate the general nature and level of work performed by an employee in this position. The actual duties, responsibilities and qualifications may vary.

#MCAPSRegionsASEAN

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Description & Requirements

Here’s what your responsibilities will be:

• Provide excellent customer service, accurate information, inspiring your team to deliver a great shopping experience
• Recommend and promote products to customers, executing campaigns and activities in store
• Accurate stock movement’s admin (e.g. delivery check, stock transfer)
• Maintaining an overview of your outlet to drive sales and profitability
• Acting as a role model to your team, inspiring and developing them to be future leaders
• Responsible for achieving sales target
• Acting as a role model to your team, Manage and coach the team on ways to handle customers’ enquiries / feedback / complaints in a professional manner according to the brand’s service standards and expectations

Requirements:

• Be able to work collaboratively in a team
• Good communication and negotiation skills
• Able to work on retail operational hours which includes Weekends and Public Holidays
• Ability to prioritize, work under pressure, meet deadlines, and handle customers professionally
• Possess good problem-solving skills, self-motivated with a strong ability to set goals, delegate work and follow up on results
• Possess good interpersonal skills and be able to work independently
• 5 / 6 days 12 hour Shift

Benefits:

• Medical reimbursement
• Best employee award
• Birthday leave

Easy@go is a growing AI Smart Vending Machine Network. Our company builds unmanned retail points within residential communities using our AI Smart Fridge Solution. We offer the following businesses:

1) Operate our own retail network of AI Smart Vending Machine

2) Leasing of AI Smart Vending Machine

3) Provide customisable retails solutions for brands

The regional sales manager is required to:

- Achieve sales targets allocated

- Source for new costomers

- Attend to leads and enquiries

- Manage client accounts and follow-up on contract renewals

- Prepare sales kits and conduct presentations

Requirements:

- Possess understanding of regional markets

- Experience in managing a team

- Sales Experience

Please note that the Regional Sales Manager Role will not be provided with additional incentives or allowances to carry out the regional duties.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About Amazon Web Services Since 2006, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, media, and application development, deployment, and management from 105 Availability Zones within 33 geographic regions, with announced plans for 18 more Availability Zones and 6 more AWS Regions in Malaysia, Mexico, New Zealand, the Kingdom of Saudi Arabia, Thailand. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit aws.amazon.com.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Key job responsibilities

• Execute integrated multi-channel campaigns, focused on key AWS priority solution themes and topics that are designed to generate demand for AWS solutions.
• Execute digital marketing campaigns including program/project management, build, QA, deployment, testing, and reporting.
• Analyze digital channel performance metrics to drive future marketing decisions and optimize lead acquisition and activation strategy.
• Collaborate across a dynamic ecosystem of stakeholders to define, develop, and implement integrated multi-channel campaign strategies.
• Establish and continually improve scalable processes that ensure best practices and operational efficiency in campaign and lead management.

Basic qualifications

• 5+ years of professional non-internship marketing experience
• Experience using data and metrics to drive improvements
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
• Experience building and optimizing multiple, simultaneous marketing campaigns
• Experience managing or working within cross-functional marketing and creative teams

Preferred qualifications

• Experience in multi-territory campaign management
• Experience in digital marketing and content production timelines and process

Key Responsibilities

Project Planning & Execution: Oversee the entire pipe labeling process, including project scoping, scheduling, budgeting, and resource allocation.

Team Leadership: Coordinate with engineers, technicians, and contractors to ensure that all labeling and identification tasks are completed efficiently and accurately.

Quality Control: Ensure all pipe labels meet regulatory and client-specific requirements, including ANSI/ASME standards for pipe marking.

Compliance & Safety: Manage the project in adherence to all safety protocols and regulations. Ensure all workers are aware of and follow safety measures.

Client Communication: Act as the main point of contact with clients, providing regular updates, addressing concerns, and managing expectations.

Documentation & Reporting: Maintain accurate records of project progress, materials used, and any issues encountered. Provide detailed reports to senior management.

Vendor Management: Coordinate with suppliers to ensure timely delivery of labeling materials, and negotiate costs when needed.

Problem Solving: Address any issues or delays that may arise during the project and implement effective solutions.

---

Required Qualifications

Education: Bachelor’s degree in Engineering, Construction Management, or a related field.

Experience: Minimum of 5 years of project management experience, preferably within the construction or industrial sectors. Prior experience with pipe labeling or pipe marking projects is highly desirable.

Knowledge: Familiarity with pipe labeling standards (ANSI/ASME A13.1) and industrial safety standards.

The Role:

We are seeking a highly motivated and experienced Cryptocurrency Swap & Payment Services Product Manager to join our growing team. You will be responsible for the strategic development and execution of our product roadmap, ensuring a seamless and user-friendly experience for our customers. You will work closely with our IT team, banking partners, and other stakeholders to drive product innovation and deliver a world-class cryptocurrency management and payment solution. You will also play a key role in collaborating with the marketing team to ensure alignment between product development and marketing initiatives.

Responsibilities:

• Product Strategy & Roadmap:
  • Define and articulate the vision, strategy, and roadmap for our cryptocurrency swap and payment services.
  • Conduct market research and competitor analysis to identify opportunities and trends.
  • Translate user needs and market insights into actionable product requirements.
• Product Development & Execution:
  • Collaborate with the IT team to define technical specifications and ensure successful product development and implementation.
  • Manage the product development lifecycle, from ideation to launch and post-launch optimization.
  • Work closely with banking partners to ensure seamless integration and compliance with relevant regulations.
• Cryptocurrency Swap & Payment Operations:
  • Deep understanding of cryptocurrency swap and payment operations, including transaction processing, settlement, and security.
  • Develop and optimize processes to ensure efficient and secure operations.
  • Stay abreast of industry best practices and emerging technologies in the cryptocurrency space.
• Banking Operations & Compliance:
  • Strong understanding of banking operations, including account management, KYC/AML compliance, and fraud prevention.
  • Collaborate with banking partners to ensure adherence to regulatory requirements and maintain a secure and compliant platform.
• User Experience & Feedback:
  • Prioritize user experience and gather feedback through user research, surveys, and analytics.
  • Continuously iterate and improve the product based on user feedback and market trends.
• Stakeholder Management:
  • Effectively communicate product vision and strategy to internal stakeholders, including IT, marketing, and sales teams.
  • Build strong relationships with banking partners and other external stakeholders.
  • Work closely with the marketing team to: Align product features and functionalities with marketing campaigns and messaging.
    • Provide insights and feedback on marketing materials and campaigns.
    • Collaborate on content development and user acquisition strategies.
  • Ensure a consistent brand experience across all touchpoints.

Qualifications:

• Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
• 3+ years of experience in product management, preferably in the fintech or payments industry.
• Proven experience in developing and launching successful financial products.
• Deep understanding of cryptocurrencies, blockchain technology, and the cryptocurrency swap and payment ecosystem.
• Strong understanding of banking operations, compliance requirements, and fraud prevention measures.
• Excellent communication, interpersonal, and presentation skills.
• Ability to work independently and as part of a cross-functional team.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a fast-paced and dynamic environment.
• Be a part of a revolutionary company shaping the future of finance.
• Collaborative and supportive team culture.

Please submit your resume and a cover letter highlighting your relevant experience and passion for the crypto space to [email protected]

Company email: [email protected] [HR Dept]

We regret to inform that only shortlisted candidate will be contacted.

Candidate who sends us your personal data & resume is deemed to give consent to us, collect, use and disclose your personal data for our internal used and subsidiaries for this job application. As such, you have also given your consent, read, understand and agreed to allow for this job application process. Thank you.

XCL World Academy is seeking to recruit a talented and analytical Marketing Performance Manager, to join the dynamic Commerical Team, reporting to the Director of Marketing and Communications.

The successful incumbent will be responsible for developing and executing a comprehensive digital marketing strategy, working with our marketing agencies to optimise our advertising campaigns, analysing data from paid media, organic, and other channels, and integrating data with Salesforce CRM to drive insights and improve lead generation strategies. This role requires a strong analytical mindset, a deep understanding of digital advertising, and the ability to work collaboratively with cross-functional teams.

Main Responsibilities

Digital Marketing :

• Develop and implement a digital marketing strategy that aligns with the school's goals, objectives and target new enrolments.
• Implement and maintain effective Search Engine Optimization (SEO) and Search Engine Marketing (SEM) strategies to improve organic and paid search rankings.
• Ads Optimization: Manage and optimize digital advertising campaigns across various platforms (Google Ads, Facebook Ads, LinkedIn, etc.).
• Implement A/B testing strategies to determine the most effective ad creatives, targeting, and bidding strategies.
• Monitor and adjust campaign parameters to ensure optimal performance and return on investment (ROI).
• Develop and execute strategies to improve click-through rates (CTR), conversion rates, and overall campaign effectiveness.
• Manage the digital marketing budget, allocating resources effectively for maximum ROI. Ensure that all digital marketing activities comply with relevant regulations and data protection laws.

Data Analysis:

• Collect, analyze, and interpret data from multiple sources including paid media, organic channels, and Salesforce CRM to evaluate campaign performance and identify trends.
• Create detailed reports and dashboards to communicate key performance metrics and insights to stakeholders.
• Utilize data analytics and visualization tools (e.g., Google Analytics, Excel, Tableau, Power BI) to extract meaningful insights and make data-driven recommendations.
• Conduct in-depth analysis of customer behaviour, segmentation, and attribution modelling.
• Data Integration and Accuracy: Work closely with data engineers and other data professionals to ensure the accurate tracking and integration of data across all channels.
• Verify and validate data to ensure accuracy and reliability for analysis.
• Collaborate with the Salesforce CRM team to integrate and synchronize marketing data with CRM data to enhance lead generation and tracking.
• Strategic Planning: Collaborate with the marketing team to develop and refine advertising strategies based on data insights.
• Identify new opportunities for growth and optimization within existing and new advertising channels.
• Stay updated with the latest trends and best practices in digital marketing and advertising

Collaboration and Communication:

• Collaborate with content creators to develop compelling and relevant content for the website, social media, and email marketing.
• Work closely with the marketing agencies to ensure ad content aligns with campaign objectives and target audience preferences.
• Partner with the sales and product teams to understand business goals and align advertising strategies accordingly.
• Present findings and recommendations to senior management and stakeholders in a clear and concise manner.
• Report to the entire team on performance metrics, insights, and strategic recommendations for better overall strategies.

Position Requirement:

• A bachelor's degree in marketing, communications or a related field is required.
• Minimum 5 years of experience being a Marketing Manager ,preferably in the Education or relevant industry.
• Certification in Google Analytics, Google Ads, or other relevant platforms.
• Experience with additional data visualization tools (e.g., Looker, Power BI).
• Knowledge of SEO and SEM strategies.
• Proven experience in digital advertising, with a focus on lead optimization and data analysis.
• Proficiency in digital advertising platforms (Google Ads, Facebook Ads, etc.) and analytics/visualization tools (Google Analytics, Excel, Tableau, Power BI).
• Strong analytical skills with the ability to interpret complex data sets and derive actionable insights.
• Experience with A/B testing and other optimization methodologies.
• Excellent communication and presentation skills, with the ability to convey complex information to non-technical stakeholders.
• Strong problem-solving skills and a proactive approach to identifying opportunities and challenges.
• Ability to work independently and as part of a team in a fast-paced environment.
• Experience with CRM systems and data integration is highly desirable.

Application

Interested applicants are welcome to send in your resume to [email protected] by 15 November 2024.

About us

XCL World Academy is an international school in Singapore for students aged 2 to 18, fully committed to the academic, emotional and social development of its students. We are immensely proud to be the first and only international school in Singapore authorized to offer all four International Baccalaureate (IB) programmes.

We aspire to recruit employees that share and understand our commitment to empowering an international community of happy learners who aspire to positively impact others. We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to Safer Recruitment processes such as interviews, employment reference checks, identity and criminal record checks.

Tokyo Gas Asia Pte. Ltd. is currently looking for a full-time Manager to build project finance models and provide support in all finance-related matters of our projects. The incumbent will be reporting to the Senior Manager.

Responsibilities

• Develop and evaluate financing solutions (incl. debt, equity and hybrid structures).
• Prepare financial proposals and documentations for internal approvals, external presentations and negotiations.
• Develop and revise CF models, analyse them and create summary materials for external negotiations and internal reports/discussions.
• Facilitate meetings and negotiate with financial institutions.
• Support business development teams by providing financial knowledge, insights and recommendations.
• Assess and manage financial risks, develop strategies to mitigate them, and ensure project financial health.
• Build and maintain relationships with financial partners, investors and other key stakeholders.
• Work closely with project managers and business development teams in Asia, and coordinate with external financial advisors and consultants as necessary.

Requirements

• Bachelor’s Degree.
• At least 3 to 5 years of experience in a project finance role.
• Work experience in the energy sector, LNG infrastructure business and/or wind power projects is highly preferred.
• Excellent negotiation, communication and critical thinking skills.
• Proactive in driving things forward and picking up new things that are required for work.
• Able to put themselves in the counterparties’ shoes to find solutions.
• Self-motivated to grow and contribute to the company.
• Think logically and rationally.
• Capable of working independently and persevering.

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Site Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,500 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Lead and supervise the construction site team, managing daily operations, and ensuring that the project is progressing according to the planned schedule, quality standards, and budget
• Coordinate with project managers, engineers, and subcontractors to ensure that all necessary materials, equipment, and manpower are available for uninterrupted progress
• Ensure that all site activities comply with health and safety regulations
• Monitor construction activities to ensure they comply with design specifications, contract terms, and relevant regulations
• Manage site-related costs, ensuring the project stays within the approved budget
• Conduct regular safety audits, and risk assessments, and enforce safety protocols to prevent accidents and incidents on-site
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with the Land Transport Authority (LTA), Strategic Planning Policy Group (SPPG), or Defence Science and Technology Agency (DSTA)
• Prior experience with road and airfield runway construction and resurfacing is required
• Proficient in MS Office
• A class 3 driving license is required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69581 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Restaurant Manager
• Working Location: Central
• Working Hours: 5.5 days or 6 days, rotating shift
• Salary Package: Up to $6,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily restaurant operations and maintain a positive outlet image.
• Coordinate front and back-of-house activities to ensure smooth service delivery.
• Train and coach new and existing staff on customer service best practices.
• Manage staff training, scheduling, and performance evaluations.
• Organize and supervise shifts.
• Address customer complaints promptly and suggest appropriate solutions.
• Ensure adherence to safety and sanitation regulations.
• Control operational costs and implement measures to reduce waste.
• Stay updated on market trends and develop innovative processes to improve efficiency.
• Prepare reports.
• Analyze and forecast sales to optimize profitability.

APPLY NOW!!!

• At least 2 years of relevant experience in F&B operations
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts
• Able to commit on weekends or Public Holidays

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69871 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities:

• Implementing and managing HR policies and procedures
• Managing recruitment processes, including resume screening, scheduling interviews, and conducting background checks
• Maintaining employee records and updating HR databases
• Managing employee benefits and compensation packages
• Conducting performance evaluations and providing feedback to employees
• Addressing employee relations issues and resolving conflicts
• Ensuring compliance with labor laws and regulations
• Preparing and presenting HR-related reports to management
• Managing employee separation processes

Qualifications:

• Bachelor's degree in Human Resources Management or related field
• 2+ years of experience in HR or a related field
• Familiarity with HR-related laws and regulations
• Proficiency in Microsoft Office
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to maintain a high level of confidentiality
• Detail-oriented and able to prioritize tasks
• Info Tech skill will be in advance

* Liaison with customers, consultants, engineers, inspection bodies and suppliers on matters relating to quality

assurance and technical matters

* Supervision of trial-mixes

* Coordinating with Production / Plant Managers to conduct investigation on quality deficiencies

* Conduct site visits to ensure that quality of concrete supplied is within design parameters

* Co-ordinate all QA/QC opeations in conjunction with QC staff to ensure that customers are satisfied with

the level of service provided

* Co-ordinate with the Sales and Production Departments to ensure that customer complaints are

professionally and efficiently resolved

* Control costs within the Laboratory to meet the budget

* Monitor cube strength results (internal QC and external sites results)

Job Description & Requirements

• Handling full spectrum of corporate secretarial duties for our clients which includes but not limited to company incorporations, striking off of companies, preparations of directors' and shareholders resolutions
• Ensuring compliance in accordance with relevant statutory requirements, maintenance of statutory registers and submission of statutory returns
• Other ad-hoc duties as and when required.

Requirements

• Qualified Chartered Secretary, Degree Holder or above
• At least 3 - 5 years working experience in corporate secretarial work
• Conversant with the Companies Act & familiar with the regulatory and reporting requirements
• Good knowledge of process and electronic filing requirements of ACRA
• Proficiency working attitude, pro-active, good team player and able to work independently with minimal supervision
• Preparation of XBRL
• Able to work under pressure and meet deadline
• Local or SPR preferred.

Job Description & Requirements

Training Design of Training Development Project

Designing and aligning Learner-centric Pedagogies into each Training Development project – using an established templated framework, to meet the defined Learning Objectives.

Training Development work

• Development of new Lesson Plans (LPs) and review of existing LPs to incorporate/align with the latest Lesson Objectives, Content, and Methods of Instruction (MOI) required to meet the desired Training Outcomes.
• Development of new Lesson Materials (LMs) and review of existing LMs to align with revised LPs in terms of the Lesson Objectives, Content, and Methods of Instruction (MOI). New/reviewed LMs should be in digital/electronic form so that they can be loaded, archived, accessed, and transmitted on the Authority’s web-based Learning Management Systems (for online and classroom learning), and also be editable using software applications. LMs shall include (but not be limited to) the following
• Instructional Resources and Aids
• Reference Publications (excluding the Authority’s SOPs, Safety Guides, and/or as defined by the Authority)
• Presentation Slides (with interactivity up to simple branching scenarios)
• Formative Assessment Questions/Quizzes (using online/web-based applications or embedded into presentation slides).
• Training Videos
• Lesson Notes and Handouts
• Instructor/Facilitator’s Guide
• Assessment questions and scenarios/injects as well as assessment rubrics for Written & Oral Assessment Methods and Practical Assessment Methods and upkeep of the assessment question and scenario banks.

Project Management

• Manage and ensure the effective delivery of Training Development services to the clients. These include coordinating and scheduling the Training Developers to fulfil the planned and ad-hoc training development services as required by the Authority. The detailed coordination arrangement or Standard Operating Procedures (SOP) governing the program management shall be developed by the Contractor and approved by the Authority for implementation.

Requirements

• Diploma in Adult and Continuing Education (DACE) or equivalent
• Qualifications or certificates in Training Development or Instructional Design from WDA, NIE or an accredited training institution such as the Institute of Higher Learning (IHL), or equivalent.
• At least 2 years of education/training industry-related working experience.

Experience in the following areas:

• Developing a Lesson Plan (or equivalent) and drafting the document.
• Developing Training Materials such as slides and handouts and blended learning materials for eLearning.
• Competency in instructional design with expertise in development. Experience in content development project management with experience in all phases of the instructional design process.
• Knowledge of IT systems. Experience with authoring tools such as Dreamweaver, Flash, Adobe Creative Suite, Articulate, Lectora and web page creation skills using HTML, XML and other web technologies.
• Relevant Diploma in Multimedia Design or any related higher qualification or equivalent will be a bonus.
• Ex-RSN service personnel will be a bonus.
• 5 day week
• Working Location: Based in AMK area , need to travel to site often at Changi area
• Strictly Born Singaporeans only

Maestro HR

damien lee tian hong

R1106726

16c8462

Customer Service Manager responsibilities include:

· Enhancing customer service experience in courier services, create engaged customers and facilitate organic growth

· Taking ownership of customers issues and following problems through to resolution

· Setting a clear mission and deploying strategies focused towards that mission

Job brief

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

Responsibilities

· Enhance customer service experience in courier services, create engaged customers and facilitate organic growth

· Take ownership of customers issues and follow problems through to resolution

· Set a clear mission and deploy strategies focused towards that mission

· Develop service procedures, policies and standards

· Keep accurate records and document customer service actions and discussions

· Analyse statistics and compile accurate reports

· Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment

· Keep ahead of industry’s developments and apply best practices to areas of improvement

· Control resources and utilise assets to achieve qualitative and quantitative targets

· Adhere to and manage the approved budget

· Maintain an orderly workflow according to priorities

Requirements and skills

· Proven working experience as a Customer Service Manager in courier services, Retail Manager or Assistant Manager

· Experience in providing customer service support

· Excellent knowledge of management methods and techniques

· Proficiency in English

· Working knowledge of customer service software, databases and tools

· Awareness of industry’s latest technology trends and applications

· Ability to think strategically and to lead

· Strong client-facing and communication skills

· Advanced troubleshooting and multi-tasking skills

· Customer service orientation

· BS degree in Business Administration or related field