• Oversee all marketing campaigns for their company or department
• Implement strategy
• Promote a business, product, or service
• Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones
• Represent the marketing team to cross-functional groups including product management, sales, or customer support
• Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Remuneration Package:

• Basic Salary up to $8,000
• AWS 1 Month
• Variable Bonus

Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Responsibilities

• Manages technology incidents impacting UOB group businesses
• Work with relevant business & technology group/units to comply with the Incident and Problem Management processes and procedures, to facilitate and improve incident recognition, logging, assignment, tracking, status notification, escalation, documentation and management reporting in full compliance with UOB standards on Incident and Problem Management functions
• End to end ownership of the Major Incident with the aim to minimize the time to restore the services.
• Establishing strong command and control of an Incident, establishing clear accountability and precise evaluation of complex issue scenarios.
• Participation in all incident resolution calls to facilitate incident determination, recovery and resolution
• Timely incident recognition, logging, assignment and resolution (or bypass / temporary resolution where permanent resolution within the allotted timeframe is not feasible) with proper documentation
• Incident progression co-ordination and monitoring of Incidents and potential areas through symptoms, trends or deviations from standards
• Escalation of critical and unresolved Incidents to appropriate levels of management
• Ensure incident data is accurately captured and documented in the incident reporting tool.
• Post Incident activity to ensure highest levels of service quality and improving service levels through identification of problem trends and causes which impact the delivery of production services.
• Ability to communicate well and manage highly stressful situations during the Incident.
• Problem Management: Experience in various problem-solving methods like five whys, Fish bone etc. End to end ownership to initiate, track and the closure of problem tickets and the preventive actions.
• Participate in the standard Post-mortem (Root cause analysis) process to ensure no repeat of any technology incidents with known root cause.
• Management reporting
• Effective and accurate incident reporting and assignment by using tools, which are customized and implemented, where applicable. Work towards effective use of these automated solutions with other tools and procedures within command center/ datacenter, in order to garner and present an accurate picture of the incident situation, minimize adverse change impact, and facilitate the incident recognition and resolution process.
• Work in co-operation with other Technology & Operations/Shared Infrastructure Services functions to help maintain an acceptable audit rating.
• KPI Metrics and Reporting: Capture Incident timelines in ticketing tools, Incident Impact and Resolution Duration and the associated KPIs.
• Ensure compliance to Group Technology & Operations Policies and Standards

Job Requirements

• Bachelor’s degree in Business, Computer Science, or related discipline required.
• ITIL certification is a must
• 8-10 years managing complex IT initiatives in a matrix environment or Operational Line Managers experience is preferred.
• Excellent English communication skills (written and oral), with experience interacting with all levels of management
• Experience in Application support, Knowledge on EOD Batch processing, Infrastructure (Storage, Network, Unix/Linux etc), Web/Application/Middleware services, Good to know Payments flow.

Roles & Responsibilities

The exclusive fine-dining establishment integrates fine dining cuisine Restaurant.

• Managing and oversee daily operations and ensure compliance to operations standards and procedures
• Managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Plan weekly schedule planning and daily team floor plan
• Hires, trains and provide on-going communication to staff and deliver first-class service to customers
• Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave
• Maintain safety requirements in the restaurant
• Handles customers' feedback promptly
• To comply ad-hoc with all the admin and paperwork requirements
• Assist and support any other relevant business duties and responsibilities as and when assigned by the Management.

Business Development Manager

• Salary range: $3,000 to $3,800 + Transport Allowance + Commission
• Working Days: Monday - Friday
• Working hours: 9am to 6pm
• Location: Changi Airfreight Centre(Office)

Responsibilities & Duties:

• Creating development plans and forecasting sales targets and growth projections
• Identifying market opportunities through meetings, networking and other channels
• Meeting existing and potential clients and building positive relationships
• Liaising with colleagues to develop sales and marketing strategies
• Preparing financial projections and sales targets
• Attending events such as exhibitions and conferences
• Preparing sales presentations and participating in sales meetings
• Producing reports for management
• Training business developers and sales colleagues

Requirement:

• Min. 3 years of experience in sales logistics department or in the freight forwarding industry.
• Must have good sales record and generate more and good business for the company
• Must possess own vehicle

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Data Center Operations Manager- In this new role, you will be responsible to supervise a team of technicians to make sure that all servers and computer networks are running smoothly and efficiently and are up-to-date.

You Will:

• Ability to supervise data center operators and leads, direct and utilize DC knowledge to resolve issues
• Support application management for server hosting, and third-party service providers
• Executes KPIs established by senior IT leadership
• Support data centre strategy and changing circumstances as required
• Ensures continuous delivery of IT services, monitoring of datacenter performance and security reviews
• Performs other job responsibilities as assigned by management
• Management of document policies/procedures to meet required Service Level Agreements
• Datacenter infrastructure management, Problem-management, Availability & Capacity Management
• Management of external contractors and consultants
• Resource-Management
• Participates in strategic and operational planning to achieve business goals by fostering innovation, prioritizing of IT initiatives
• Identifies opportunities for the appropriate and cost- effective investment of financial resources in IT systems and resources.
• Ensures continuous delivery of IT services, monitoring of IT systems performance and taking an active role in security reviews.

You Bring

• A bachelor's or master's degree in computer science, information technology, or a related field.
• At least five years of cloud security experience, focusing on designing and implementing secure cloud computing solutions.
• A strong understanding of cloud computing technologies, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).
• Knowledge of security frameworks such as ISO 27001, NIST Cybersecurity Framework, and CIS Controls.
• Familiarity with cloud security platforms like Microsoft Azure, Amazon Web Services, and Google Cloud Platform.
• Certifications such as Certified Cloud Security Professional (CCSP), Certified Information Systems Security Professional (CISSP), or Certified Cloud Architect (CCA) are preferred.

Job Responsibilities:

• Handle the daily operations of the finance department, such as being responsible for the company's daily expense reimbursement, check writing and bookkeeping, etc.
• Fully responsible for the preparation of the company's financial statements, complete monthly and annual reports, and regularly provide financial data analysis to the management
• Cooperate with external auditors to complete the company audit
• Responsible for reporting to various government departments, such as taxation, etc.
• Cooperate with the company secretary to handle matters related to compliance, information disclosure and corporate governance
• Maintain effective communication with financial personnel in mainland and overseas regions
• Candidates with relevant lending business experience are preferred
• Handle other matters assigned by leaders, etc.
• Knowledge in HR matter is preferred

Qualification requirements:

• A bachelor's degree or above in finance or accounting
• More than 3 years of auditing experience in accounting firms, or more than 5 years of experience in corporate finance positions
• Familiar with accounting practices and tax standards
• Proficiency in office software such as Word and Excel
• Good analytical and communication skills
• Candidates with professional accountant qualification are preferred
• Proficiency in Mand.arin and Eng.lish
• Candidates with Chin.ese-funded work experience and who can join the job at any time are preferred

Job Responsibilities

• Responsible for availability, incident, problem and capacity management for the applications in scope
• Response and resolve incidents, problem and user queries through proper analysis
• Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department
• Execute continuous service improvement plan, process improvement
• Ensures essential process / procedures are followed and contribute to defining standards.
• Communicate complex technical issues to business users in a language they understand
• Contribute in effective knowledge management best practices within team and organization
• Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Job Requirements

• Minimum 2 years of experience working in Banking IT industry support. Experience in internet banking applications and mobile banking applications.
• Strong team player. Flexible and being able to manage time effectively.
• Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.
• Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.
• Solid understanding of ITIL methodology

Essential Technical Skill

• 2+ years’ experience with Distributed Technologies - AIX, MQ, Java, RDBMS, connect-direct
• 2+ years’ experience supporting native iOS / Android applications in large Production environments
• Hands-On experience in writing / debugging scripts, code, database queries
• Software Engineering & Change Management
• Solid understanding of resiliency and redundancy designs
• Interfaces and Messaging systems

Our client is one of the leading player in Retail Comsumer Industry. Due to their current expansion plan, they are looking for a Credit Analysis Manager to join their Credit and Services Team, in hopes of developing the current high performing team. They are located in the Changi – easily accessible.

Duties of Credit Analysis Manager:

• Identify market trends, customer needs, and competitive offerings to inform product strategy
• Define target customer segments and value propositions for credit & services products
• Define product requirements, features, and user experiences
• Analyze customer feedback and data to iterate on product offerings
• Oversee the entire product development lifecycle, from conceptualization to launch, and continuous enhancements.

Requirements:

• Comfortable with retails hours and working on weekends occasionally
• At least 3 - 5 years relevant working experiences in credit solutions

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Our client is an Insurance Industry. They are looking for a Account Manager to assist their Operation team for the next phrase of their business. They are located in Town – easily accessible.

Duties:

• Provide quotation and handle various requests related to motor insurance for our clients and partners.
• Collaborate with insurers' underwriting, processing, service, and support teams for quotes, referrals, and appeals.
• Respond promptly to Salesforce leads and queries.
• Prepare documents associated with transacted business.
• Address insurance-related queries from customers and partners.
• Potentially participate in projects aimed at enhancing the quotation process through digitization.

Requirements:

• Minimum 1 - 2 years relevant experience
• Experience in CRM and Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

The purpose of this position is to manage, lead and execute the delivery of portfolio plans, occupancy strategies and work environment solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serves as primary interface with Business Division(s) and client disciplines to understand business direction and changing workplace needs. Applies knowledge to forecast space requirements and develops space needs based against business and market conditions. Develops executable plans to support the business needs, corporate objectives and initiatives.
• Identifies, analyzes and applies related data in regards to the creation and execution of physical or virtual space solutions. Produces visual display of quantitative and qualitative information. Illustrates organizational, operational and functional relationships that pose physical and spatial impacts.
• Generates conceptual solutions that respond to client’s spatial requirements, physical planning constraints and corresponding IT, HR and compliance requirements.
• Develops, maintains and provides reports, including agreed upon critical success factors or KPIs, on measures of work environment efficiency, effectiveness and expression. Attends Client meetings, draft meeting minutes and obtain approvals to proceed when required. Conduct interviews and discussions with the client to gather, coordinate, and synthesize project requirements, functional, operational and cultural issues.
• Develops project-level and portfolio-level solutions based on interpretation of the program data and preparation of recommendations. Validates all program data.
• Prepares migration/origination plans, schematic schedules, stack and block fit plans. Implements schedules of critical path and milestone events. Serves as the primary point of contact throughout the Migration Planning Process. Maintains thorough knowledge of current and future space needs and understanding of the business direction and changing workplace needs.
• Executes change management process for unplanned and special project requests. Provides business case analysis and documentation that meet the Client’s requirements and are consistently in alignment with Client’s goals and objectives.
• Ensures occupancy plans are aligned with client and corporate strategies. Establishes project goals and objectives, including, but not limited to, schedule parameters. Develops project-level and portfolio-level solutions based on interpretation of the program data and preparation of recommendations.
• Partners with client leadership in researching, evaluating, and improving client and service delivery processes. Ensures scope of work is in compliance with statement of work and contracted service level agreements.
• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

• Provides formal supervision to individual employees within single functional or operational area.
• Recommends staff recruitment, selection, promotion, advancement, corrective action and termination.
• Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff.
• Mentors and coaches team members to further develop competencies.
• Leads by example and models behaviors that are consistent with the company's values.

Looking For a Career Switch into a Fast-Food Service Industry? We Want You!

RESPONSIBILITIES

- Ensure the service level is achieved and exceed our guest expectation through friendliness services and provide clean and comfort dining experience

- Supervise on the efficiency and accuracy of customer order promptly delivery within the established speed of service guidelines

- Supervise/ In charge of the restaurant daily cash handling and security process

- Work with marketing department on marketing plan and launching of new product

- Monitor and maintain of restaurant inventory to ensure sufficient supplies are met for smooth operations

- Be compliant with all government and BK policies/regulations

- Take charge of restaurant’s recruitment, training and operations needs are fulfilled

- Supervise daily operations and effectively retain team talents

- Conduct performance assessment, make recommendations or termination of poor performing crews

QUALIFICATIONS

- Possess a Diploma or Degree in F&B / Hospitality or equivalent qualifications

- Entry level candidates are welcome to apply as training will be provided

- Meticulous and Analytical

- Positive attitude and able to handle pressure

- Able to work evenings, weekends and Public holidays

- Proficiency in Microsoft office

- Preferably having past experience in QSR restaurant

Successful candidates will be placed on a 3 months on-the-job intensive training with Burger King Singapore before commencement of the official position.

Responsibilities:

• Overseeing the daily operations and member experience at the coworking space.
• Managing a team of Community Leads and Community Associates
• Ensuring exceptional customer service
• Developing and implementing strategies to improve member satisfaction and retention.
• Maximising revenue through sales and partnerships, and maintaining a safe and healthy work environment.

Requirements:

• Strong leadership with demonstrated management skills and P&L responsibilities
• Exceptional customer service skills
• Experience in hospitality, facilities management and 3rd party procurement
• Strong interpersonal and communication skills
• Ability to handle multiple tasks and priorities in a fast-paced environment
• Proficiency in Microsoft Office and other software programs

Kindly email your Resume in *MS Words Format to* Mr Lex Ong Shee Hean (R1106602): [email protected]

Shortlisted candidates will be notified for an interview.

(NOTE: The following information should be Included in the Resume. Thank you)

1. Date of Availability
2. Detailed Job Scope
3. Reason for Leaving for All Employments
4. Salary Expectation

Call Strategy Solutions Services at 62263361

We will be most glad to assist you.

MOM License: 09C3018

Job Responsibilities:

• Handling full set accounting
• Handle the daily operations of the finance department, such as being responsible for the company's daily expense reimbursement, check writing and bookkeeping, etc.
• Fully responsible for the preparation of the company's financial statements, complete monthly and annual reports, and regularly provide financial data analysis to the management
• Cooperate with external auditors to complete the company audit
• Responsible for reporting to various government departments, such as taxation, etc.
• Cooperate with the company secretary to handle matters related to compliance, information disclosure and corporate governance
• Maintain effective communication with financial personnel in mainland and overseas regions
• Candidates with relevant lending business experience are preferred
• Handle other matters assigned by leaders, etc.
• Knowledge in HR matter is preferred

Qualification requirements:

• A bachelor's degree or above in finance or accounting
• More than 3 years of auditing experience in accounting firms, or more than 5 years of experience in corporate finance positions
• ACCA or CA member is required
• Knowledge and familiar in HR principles (handling payroll, CPF, AIS etc...)
• Familiar with accounting practices and tax standards
• Proficiency in office software such as Word and Excel
• Good analytical and communication skills
• Candidates with professional accountant qualification are preferred
• Proficiency in Mand.arin and Eng.lish
• Candidates with Chin.ese-funded work experience and who can join the job at any time are preferred

Job Responsibilities:

• Oversee the daily operations of a few outlets for efficient operations
• Recruit, hire, and train new managers in their direct area
• Provide solutions and alternatives to overcome operations challenges for all direct outlets
• Monitor sales and work toward meeting quarterly objectives
• Minimize cost and labor by reviewing schedules and inventory use
• Visit stores to evaluate operations, cleanliness, and efficiency of each area
• Handle food and beverage preparation and ensure desired quality and standards are achieved
• Provide excellent service experience to all customers
• Plan and assign daily workloads to team members.
• Develop and enforce established policies and procedures.
• Establish operational strategies to meet quality and customer service standards.
• Develop marketing strategies to improve sales and profitability.
• Maintain the outlet facility clean and safe.
• Obtain customer feedback and recommend necessary outlet operational changes.
• Organize regular meetings to discuss issues and updates.
• Address customer queries courteously and ensures customer satisfaction.
• Able to be a backup for all position
• Able to perform additional duties as requested by the Management as and when required

Requirements

• Possesses at least a Diploma in any field in F&B industry
• Minimum 5 years of experience in Management position
• With passion in working in F&B industry and its operational processes.
• Able to perform shifts and work on weekends and public holidays
• 6 days per week.
• Able to adapt to fast paced environment, resilient to changes and willing to accept new challenges.
• Team Player and able to work independently in a team.
• Good interpersonal skills to communicate with all levels of employees.
• Customer-centric
• Singaporean only

Benefits:

• Staff Uniform
• Staff Discounts
• Birthday Voucher
• Sales Target incentive
• Staff Meal

Roles & Responsibilities

The exclusive fine-dining establishment integrates fine dining cuisine Restaurant.

• Managing and oversee daily operations and ensure compliance to operations standards and procedures
• Managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Plan weekly schedule planning and daily team floor plan
• Hires, trains and provide on-going communication to staff and deliver first-class service to customers
• Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave
• Maintain safety requirements in the restaurant
• Handles customers' feedback promptly
• To comply ad-hoc with all the admin and paperwork requirements
• Assist and support any other relevant business duties and responsibilities as and when assigned by the Management.

Responsibilities

• Lead and take charge of 3 sections in Talent Acquisition, Payroll Processing & Management, HR Information System to achieve operational excellence.
• Define the overall HR Centre of Excellence scope and goals of service delivery, by effectively translating strategic business priorities to execute HR transformation agenda.
• Build the HR Centre of Excellence function through identifying, hiring and training of appropriate team members.
• Review and continuously improve development and implementation of effective and efficient HR operations - systems and processes, which are aligned to the strategic HR goals.
• Serve as the single point of accountability for decision making on HR operations and escalating to the top management, when required, so as to ensure HR service levels are met.
• Review, update and implement HR procedures to ensure operational excellence and ensure compliance with the legislation law and regulations in Singapore.
• Effectively analyse large amounts of data into relevant insights for presentation to top management through use of data analytics.
• Foster strong relationships with the HR business partners to understand business needs and identify opportunities to contribute to measurable business outcomes.
• Provide specialist expertise on HR operations issues.
• Manage all activities and projects involving HR systems that support the development of HR technology while ensuring compliance and alignment of internal HR processes and systems.

General Requirements

• Bachelor's degree in Arts & Social Sciences / Human Resource Management / Computer Science.
• At least 10 years of experience in a HR manager, Center of Excellence position.
• Practical experience in HR services delivery, leveraging on Information System & Technologies such as Cornerstone or equivalent.
• Practical experience in evaluating and improving current HR processes, resolving HR challenges and providing sound practical HR solutions.
• Good communication, with ability to manage and influence expectations of key stakeholders.
• Experience in managing diverse group of stakeholders in regional or global organization.
• Good working knowledge with relevant statutory guidelines in SEA & India region.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Sing Wen Qiang

EA Personnel Reg No: R22104221

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Operations (Non-Halal)

• To prepare and ensure there are sufficient food items and non-food items to serve to customers
• Cooking – responsible for checking of oil condition, follow standard of procedures for frying and grilling of food and other food items
• Responsible to ensure food hygiene and cleanness of the kitchen to provide safety to both our company employees and customers
• Greet customers, take orders, suggest and recommend meal promotions appropriately
• Maintain the cleanliness of the back & front counter area, chiller, ice bin and beverage equipment on a regular basis

Other Requirements

• Ensure sufficient crew members to provide the best customer experience in terms of kitchen and counter staffing levels by doing recruitment, training and coaching
• Ordering, stock check, ensure condition of all delivery items are within specifications and ensure sufficient proper storage of all stocks
• Responsible for the sales and cash float used during the shift, comply with all the Finance and Operations Dept cash-handling policies
• Responsible to ensure our customers get the best service and experience by minimizing complaints, performing service recovery and giving recognition to staff based on customer compliments
• Ensure all equipment and the entire restaurant are fully-functioning, take actions to initiate repairs where necessary, etc
• Build sales for your restaurant by motivating and training your staff in terms of speed of service and product quality
• Oversee and conduct daily operations at the Restaurant
• Ad-hoc tasks assigned by direct supervisor

Responsibilities:

•Responsible for assessing, clarifying, and validating the customers’ needs on regular basis & maintaining high customer satisfaction ratings.

•Partner with solution team & delivery team to develop account strategy plan and business plan.

•Research on telco industry and perform market insight to ensure the competitiveness of proposed solution.

•Achieve annual business plan through efficient internal collaboration and proper customer approaching.

•Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.

•Handle related duties which are necessary for the proper management of key accounts and duties assigned.

Requirements

•Candidate must possess at least Bachelor Degree in Engineering field.

•Candidate from ICT background is mandatory that is related with carrier network.

•Proven results of delivering client solutions and meeting sales goals in Gpon, mpls space.

•At least 10 years of experience in sales or relevant experiences, or similar client support role is a must.

•Ability to multi-task and manage multiple priorities in a fast-paced environment.

•Must be customer oriented, detail-oriented and capable of accurate work with minimal supervision.

•Strong negotiation skills, Self-motivated and self-directed.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Job Description:

• Overall management and co-ordination of the project
• Serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative
• Deemed as the Contractor’s agent in all dealings with the Customer
• Be accountable to the Customer as the Contractor’s agent, for all aspects of the design, development, delivery, installation, integration, migration, testing, implementation, operations and maintenance services of the System
• Co-ordinate project activities with the Customer, existing vendors and other parties as indicated by the Customer
• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.
• Arrange for, co-ordinate and document project progress meetings and system change management meetings
• Prepare and submit progress reports
• Prepare and submit detailed implementation plans and schedules
• Manage changes within project constraints, e.g. scope, resource and schedule
• Plan and allocate resources proactively to ensure timely delivery of the System in accordance with the project schedule
• Take stock and track documentation, hardware and software supplied for the delivery of systems and services
• Manage project risks

Job Requirement:

• Successfully managed and implemented at least 2 projects for past 5 years
• Good command of English (Conversational, Written and Reading)
• Proficient in Microsoft Office
• Knowledge of financial accounting (GL, Billing, AR etc).
• Understand Cyber Security and best practices.
• Able to manage local and overseas projects
• Project Management certification (PMP) will be added advantage
• Contract / Commercial Law courses will be added advantage
• Experience in implementing fare collection system, mobility payment solutions or similar systems will be highly encouraged to apply.
• Possess strong leadership ability, good communication skills, EQ and excellent problem-solving skills in inter- organizational environment

Responsibilities:

• Managing risk-mitigating activities within the programs
• Supporting high-priority efforts, including issue remediation, strategic initiatives and process enhancements
• Engaging with business partners in both US and international locations to represent programs and corresponding requirements
• Understanding regulatory and internal issues management protocols and processes
• Identifying emerging issues and proactively managing functional and internal timelines, as well as risks, issues and dependencies
• Maintaining effective reporting and communication routines to achieve understanding of oversight activities
• Preparation of dashboards and presentation slides and reports
• Other ad hoc duties as assigned

Requirements and Qualification:

• Minimum Degree in Finance, Business or related disciplines.
• Ideally 3-5 years of relevant work experience in business controls, governance and/or risk management.
• Ability to be flexible in support of the maturing organization with an enterprise scope and mandate.
• Ability to appropriately influence key stakeholders and partners, and effectively challenge when necessary.
• Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes.
• Effectively communicate to inform, influence, and resolve key issues in a timely manner with all levels of the organization

Interested applicants please send your resume in MS Words format and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Job Description

- Manage the day-to-day work activities of the employees to ensure proper coverage, and plan and assign work

- Communicate and enforce policies and procedures

- Ensure all staff are properly trained, and certified as required, and have the tools and equipment needed to effectively carry out their job

- Oversee the daily operations of outlet for efficient operations

- Ensure good and prompt service to satisfy customers' needs

- Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness, and workplace safety guidelines

- Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory control

- Drive & exceed individual & store targets

- Provide excellent customer service

- Lead and supervise frontline staff, conduct briefing sessions on company procedures and policies

- Evaluate sales and work performance of frontline staff

- Ensure frontline staff are well trained in their service delivery, sales techniques, and product knowledge

- Guiding and training new staff members to promote internal growth

Job Requirements

- Good interpersonal and communication skills

- Good leadership and people management skills

- Able to manage multiple priorities in a fast-paced work environment

- Proficient in Microsoft Office software

- Managers specializing in Sales - Retail / General, Spa and Wellness would be a plus

- Full time/permanent position

- Able to commit to working retail hours on weekdays (10.45am-9pm) and weekends/public holidays (9.45am-6pm)

- Must be able to communicate with English & Chinese speaking customers (to provide consultation and recommend suitable treatments to English and Chinese speaking customers.)

Staff Benefits

- Attractive salary scheme

- Meal and transport allowance provided

- Yearly performance bonus

- Medical benefit scheme

- Workers’ insurance

- Long service award

- Different types of leave benefits

- Career progression & development opportunities

- Comfortable and conducive working environment

工作责任

- 管理员工休息时间表并计划和分配工作

- 沟通和执行政策和程序

- 确保所有员工都经过适当培训，并按要求获得认证，和拥有有效开展工作所需的工具和设备

- 监督门店的日常运营以实现高效运营

- 确保良好和及时的服务以满足客户的需求

- 确保分店符合所有权威法规，包括但不限于卫生、清洁和工作场所安全指南

- 确保员工遵守公司的规定，例如销售报告、现金管理和库存控制

- 推动并超越个人和分店目标

- 提供优质的客户服务

- 领导和监督前线员工，并以公司程序和政策进行简报会

- 评估一线员工的销售和工作表现

- 确保一线员工在服务交付、销售技巧和产品知识方面接受过良好培训

- 指导和培训新员工，促进内部成长

工作要求

- 良好的人际关系和沟通技巧

- 良好的领导能力和人员管理能力

- 能够在快节奏的工作环境中管理多个优先事项

- 精通Microsoft Office软件

- 专门从事销售的经理 - 零售/综合、水疗和健康行业将是一个加分项

- 全职/永久职位

- 能够接受在零售时间上班，周日（上午 10点45分至晚上 9 点）、周末和公共假期（上午
9 点45分至下午 6 点）

- 必须能够与说英语和华语的客户沟通（为说英语和华语的客户提供咨询和推荐合适的治疗
方法。）

员工福利

- 底薪加高佣金

- 提供膳食和交通津贴

- 年度绩效奖金

- 医疗福利

- 工人保险

- 长期服务奖

- 不同类型的休假福利

- 职业发展和个人发展机会

- 舒适和优越的工作环境

Job Summary

The ideal candidate would be an experienced enterprise salesperson with direct touch experience, demonstrating successful experience in the Contact Center or Contact Center as a Service areas. They will primarily be responsible for the business growth and selling of the CCaaS solution to enterprises or channel partners on their own, or by supporting the regional enterprise sales managers in APAC.

About Voca CIC: One-Screen, AI-first Contact Center Built for Microsoft Teams

Today’s modern workplace demands a new approach to customer experience, one that not only empowers agents to enjoy their jobs and provide exceptional service to customers but enables internal business lines to provide top-notch service throughout the organization too.

A Microsoft-certified lightweight CCaaS with built-in Conversational AI, is designed entirely for Microsoft Teams to unify your customer and employee experience.

With Voca CIC as a Microsoft Teams App, enterprises can consolidate their unified communications and contact center into one-screen, allowing every Microsoft Teams user to become a potential agent.

Voca CIC is a Azure-native integration with Teams and offers a unique mix of contact center and voice

expertise, making it an ideal solution for organizations looking to modernize their CX capabilities with

minimal upfront costs.

Responsibilities:

· Develop and maintain a deep understanding of the Contact Center as a Service market in APAC and establishing yourself as the trusted subject matter expert

· Hunt for new sales opportunities within existing APAC accounts and new prospects. Develop the strategic ones to sales closer independently and help the AudioCodes regional enterprise sales managers with closing the others

• Analyse and priorities partnership opportunities to support the sales efforts within existing vendors and resellers partners and new ones and cultivate them
• Identify new opportunities for lead generating marketing activities with partners or without them and work with the marketing department to execute them
• Generate new ideas for strategic and tactical improvements to our go to market in the APAC contact center market
• Meet or exceed annual and quarterly revenue, partner, and end customers targets
• 
  

Qualifications:

• Minimum 3 years’ experience in direct sales in the contact center space
• Intermediate technical contact center knowledge and a capacity to learn new technologies
• Creative, independent, and resourceful with overachiever track record
• Strong people’s skills, relationships builder. Able to deal professionally with different personality types and at different levels in prospect’s organizations
• Consultative selling style
• Teamwork, trust, and openness are key
• Fluent in English

Responsibilities:
Reports directly to Deputy Director (Quality, Audit and Improvement) and Director (Audit and
Improvement)
Develop and maintain the Project Quality Plan
Responsible for implementation of QMS requirement and ensure compliance;
Support Project Manager on day to day QAQC matters and preparation of QAQC reports;
Manage submission of QAQC documentation for consultant approval;
Maintain QAQC records and ensure all project documentation are kept in compliance with the QMS;
Develop forms/checklists/flowcharts for QAQC activities
Conduct audit in compliance with the QMS and contribute to system improvement
Conduct Kick off meetings / QA trainings and activities with subcontractors;
Plan and organize mockups and trade demonstration to ensure compliance to approved method
statement and inspection test plan;
Manage test schedule for RE/RTO witnessing and ensure compliance to project test requirements;
Conduct inspections to in-progress / completed works and ensure Works are in accordance to
project specification and approved construction drawings;
Raise report of any non-conformances and carry out root cause analysis;
Manage and monitor the effectiveness of corrective actions and process improvement;
Manage subcontractors to clear defects and achieve required CONQUAS target;
Handover completed project.

Degree in Civil Structural Engineering accredited with PEboard/BCA

Minimum 5 years relevant experience

Knowledge of ISO and OHSAS standards, familiar with CONQUAS, Greenmark and other essential BCA requirements

Certified CONQUAS Manager (CCQM) Certified Quality Mark Manager (CQMM)

@ [email protected]