Main Responsibilities

• Perform the tasks of order taking and ensure accuracy by repeating orders to guests.
• Deliver orders to kitchen/show kitchen promptly.​​
• Check ordered meals on collection from kitchen and deliver to guests promptly.​​
• Keep tables and service areas clean and tidy.​​
• Monitor sales and provide monthly sales reports with recommendations for business reviews with management
• Handle cashiering duties, customers’ complaints and operational issues
• Other work scope as required by business needs
• Assist Restaurant Manager to ensure a smooth operation
• Maintain a high standard of personal grooming and portray a professional image at all times

We are looking for candidates who are able to carry out the following:

Job Description

• Able to work 2 weekdays (0900 - 1600hrs) per week
• Payment of $12 per hour
• Able to use Microsoft Word, Excel and google drive
• Attend to enquiries & answer phone calls
• Carry out administrative duties
• Preparing of invoices and payslips
• Ad-hoc tasks as & when is required
• Some experience in working with accounts/bookkeeping

As an Engineering Assistant in Technology Development Engineering Operation Management (TD Ops) in Package Development and Engineering at Micron Technology, Inc., you provide support to Technology Development operations of various TD & Pre-NPI related projects to make sure timely and satisfactory results are achieved that supports technology roadmap and commitments of PDE. Partnering with internal customers and internal/external partners to engage as a team and ensure a timely handover will be part of your critical tasks.

JOB DESCRIPTION:

Material/System Preparation & Management

• Coordinating workforce resources, procurement and delivery of materials.
• Timely secure project collaterals/materials according to project/requestor requirements. Eg, substrates, direct materials, indirect materials, etc.
• Optimize supply chain logistics, managing inventories and forecasts.
• Preparation of required systems before engineering build kick off.
• Process flow management, including create/update as required.

Engineering Build/Lot Management

• Work independently with internal and external teams to successfully manage TD builds.
• Coordinate all execution efforts in delivering engineering builds and TD operations per established standards and guidelines.
• Streamlines TD build schedules to meet program/project deadlines based on business priorities, avoid mis-handling or long staging time.
• Closely monitor/track TD build progress, call out issues as they arise for prompt resolution.

Operations Management

• Provide operational support to TD Ops Engineer, also covers external/ internal partners and internal customers.
• Ensuring that the organization successfully converts inputs (Eg, materials, labor, and technology) into outputs (Eg, qualification of technode, recipes, etc) in an efficient manner.
• Call out risk, issues and roadblock to teams/partners for immediate resolution.
• Identify improvement opportunities that improve TD and cross-teams’ efficiencies, optimizing the teams’ value and delivery. Through collaboration, generate high-quality, cost-effective solutions in compressed periods of time.
• Excel at building strong working relationships with partners across multiple programs/projects.

JOB REQUIREMENTS:

• Diploma in Electronics Engineering.
• 3+ years of experience in Semiconductor Backend Assembly Manufacturing or Operation Management.
• Good analytical and problem-solving skills.
• Exceptional collaboration skills, thriving in a team environment.
• With good oral and written English communication skill

Keen on the role? Apply now!

Supports engineering activities such as design, test, check-out, modification, fabrication, and assembly of prototype electro-mechanical systems, experimental design circuitry, or specialized test equipment. Applications may include analog, digital and/or video circuits and logic systems. Works from schematics, diagrams, written, and verbal descriptions, layouts or defined plans to perform testing, checkout, and trouble-shooting functions. Performs operational test and fault isolation on systems and equipment. Assists in determining methods or actions to remedy malfunctions. Assists in the design, construction, test, and check-out of test equipment. Uses manufacturing, test, development, or diagnostic equipment, including, but not limited to, test programs oscilloscopes, signal generators, and specialized test apparatus.

All Admin jobs

including

1) attending to calls

2) invoicing

3) stock and invoice checking

4) Daily closing of cash sales accounts

4) Any adhoc work

Willing to learn, Patience, Hard Working

. At least 10 years experience

· Willing to work on holidays / work on shifts / change of shift

· Able to stand/work for long hours

· Can work between different locations

· Have relavant certificates

1 COOK FOOD IN A TIMELY MANNER

2 SET UP THE KITCHEN WITH COOKING EQUIPMENT, LIKE KNIVES, PANS AND FOOD SCALES

3 STUDY EACH RECIPE AND GATHERING ALL NECESSARY INGREDIENTS

4 WORK TOGETHER WITH KITCHEN STAFF AND DELEGATE TASKS RELATED TO MEAL PREP, COOKING AND DELIVERING FOOD TO DINERS IN A TIMELY FASHION

5 FOLLOW THE BUDGET ESTABLISHED BY THE RESTAURANT MANAGER

6 ENSURE SAFETY AND SANITATION PRACTICES IN THE KITCHEN

7 KEEP UP WITH INDUSTRY TRENDS AND CREATE NEW RECIPES

● Qualify incoming sales leads and tracking of prospects through making calls or relevant means of communication to prospective clients, and also to coordinate with sales representative on the conversions

● Coordinating with the sales team and ensuring smooth onboarding of students recruited through the agents, while ensuring compliance in the process

● Update and maintain accurate records of lead enquiries in the CRM system to give sales representative actual feedback on lead quality and pipeline management

● Conduct school tours and respond to queries during pre/post consultations and assist client with the application process through to enrolment stage

● Conduct market research on competitor analysis and analyze the data to provide insights to the sales team

● Provide consistent and regular follow ups with existing customers to ensure optimum quality of customer service standards are maintained

● Provide timely and ad-hoc administrative support to the Sales Team

Working hrs: Mon to Fri (0700AM to 0430PM)

Location: Jurong East

Requirements:

• Diploma in IT or related field
• Proficient in written and spoken English
• Knowledgeable in Microsoft Office and Google Workspace
• 1 year experience in conducting school enrichment workshops or similar activities
• 1 year of experience as an ICT Executive or similar role in a school
• Skilled in ICT device troubleshooting
• Experience with AV setups in school environments
• Proficient in audio and video production for school events
• Knowledge of video editing software
• Registered with MOE’s REMS 2.0

Scope of works:

• Oversee all ICT devices and equipment.
• Provide technical support.
• Install, maintain, and repair devices.
• Track loans and returns.
• Manage ICT and AV inventory.
• Deliver and set up devices as requested.
• Supervise vendors during deliveries.
• Support school staff with ICT tasks.
• Process ICT-related paperwork.
• Report to ICT leadership.
• Coordinate with Desktop Engineers (DEs).
• Set up audio and visuals for events.
• Assist with audio/video production.
• Use video editing tools when needed.
• Provide basic ICT and video training to students.
  

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

RESPONSIBILITIES

Candidates are expected to assist and support the Pilotage Services Department in the following:

• To assist in arranging HOD’s meetings, overseas travel and claims as the HOD’s PA.
• To generate monthly department KPI results graphically for HOD.
• To prepare month-end revenue accrual, monthly sectors revenue/volume-yield/any required operation details reports and pilot utilization slide to Finance.
• To prepare and review daily/monthly/half-yearly Pilotage Operation Movement reports for accuracy and completeness of job data and ensure that all jobs are billed.
• To assist with ad-hoc billing to customers.
• To generate monthly and YTD pilotage service level reports.
• To endorse Purchase Orders for payment to suppliers.
• To submit certified and approved invoices to Finance for payment to suppliers.
• To verify telco invoices and recover costs from staff for any excessive usage (if any).
• To assist with all medical certificate submissions, claims, records and invoices.
• To prepare YTD team-based KPI and other operations records.
• To organise documents for the annual performance appraisal.
• To undertake any other duties as assigned by the supervisor.

REQUIREMENTS

• At least a Diploma in any specialisation;
• Minimum 2 years of experience in handling administrative matters;
• Experience in PeopleSoft will be an added advantage;
• Proficiency in Microsoft Excel;
• Detail-oriented and excellent interpersonal and communication skills; and
• Good time and stress management.

RESPONSIBILITIES

Candidates are expected to assist and support the Pilotage Services Department in the following:

• To administer daily roster for pilots which includes generating, adjusting, turnout additional manpower and maintaining manpower records.
• To update staff particulars and apply for leave on behalf via the HRMS.
• To verify and ensure accuracy for payment of salaries and monthly incentives.
• To administer sick and hospitalisation leave which includes timely consolidation of medical certificate, submission of medical claims on behalf, updating of medical records via the HRMS and processing of medical invoices.
• To arrange pilots for annual and ad-hoc medical checkups.
• To raise Purchase Requisition for the department.
• To serve as a point of contact regarding enquiries on staff benefits.
• To undertake any other duties as assigned by the supervisor.

REQUIREMENTS

• At least a Diploma in any specialisation;
• Minimum 2 years of experience in handling administrative matters;
• Experience in PeopleSoft will be an added advantage;
• Proficiency in Microsoft Office applications;
• Detail-oriented and excellent interpersonal and communication skills; and
• Good time and stress management.

Working hrs: Mon to Fri (0730AM to 05.00PM)

Location: Jurong west

Requirements:

• Diploma in Science or related field
• 1-year experience in Science lab operations and administration
• Experience in Science, STEM, and Sustainability programs
• Skilled in digital resource creation (e.g., PowerPoint)
• Proficient in lab equipment maintenance
• Fluent in English
• Strong interpersonal and communication skills
• Experience with primary school students
• Ability to work independently and in a team
• First aid certification is a plus

Scope of works

• Prepare materials for Science labs and enrichment programs.
• Label and maintain records of Science resources and lab materials.
• Organize and keep Science rooms clean.
• Ensure lab equipment is functional; conduct biannual stock-takes.
• Properly dispose of waste materials.
• Ensure student safety and maintain incident logs.
• Update first aid box and check safety devices.
• Provide logistical support for Science competitions and assessments.
• Conduct lab safety and equipment awareness briefings.
• Perform other assigned duties.

About Us: Teo Express is an established employment agency in Singapore, specializing in high-quality and trusted services through migrant domestic helpers. We have more than 7 years of experience and have served more than 1,000 families in Singapore.

With a new generation of management, we are embarking on an emboldened mission is to provide care that makes all other work possible. Join our growing team and help us serve even more families!

Your Role:

• Engage: Connect with employers to understand their needs for domestic helpers.
• Profile-matching: Screen and match domestic helpers based on their skills and experiences
• Documentation & Customer Care: Prepare necessary documents, provide continuous support, and mediate between employers and helpers.

Who We’re Looking For:

• Strong communication skills (oral and written)
• Customer-focused with empathy
• Team player and adaptable
• Tech-savvy
• Candidates willing to obtain the CEI certification (sponsorship and training will be available)

Why Join Us:

• Competitive salary with Commission, AWS, and Performance Bonus
• Flexible work benefits, such as work from home and flexi-time arrangements
• 10 Days Annual Leave per year
• Growth opportunities and professional development at a fast growing company
• Supportive and collaborative team environment

Ready to Apply? Submit your resume if you meet the requirements.

Job Responsibilities:

• Perform end to end payroll process.
• Ensure all queries are proactively response from/to key stakeholders.
• Responsible for statutory payment submission, such as CPF, IR8A, IR21 & NS Claims.
• Responsible for submission of Government Paid Leaves (Maternity, Paternity, Childcare & etc)
• Ensure compliance with company policies and local legislations.
• Make recommendation on work process improvement whenever necessary.
• Any HR/Payroll projects and ad hoc tasks as assigned.
• Minimum 3 years of payroll knowledge and experience.

Job Requirements:

• Minimum 3 years of payroll knowledge and experience.
• Diploma/Degree in Business Administration, Human Resources, Psychology or related.
• Hands-on experience on BIPO Prosoft is preferred.
• Experience with SAP Success Factor will be an added advantage.
• Knowledge on Payroll, Singapore Employment Act, CPF & Income Tax legislation.
• Proficient in Microsoft Office applications.
• Prior experience in HR shared services environment with a large organization is preferred.
• Highly self-motivated, committed and resourceful; with initiative and drive to deliver organized and meticulous work.

The successful candidate would be required to:-

(1) Publicity and Staff Engagement

• Collaborate with cross-functional teams to plan and execute Fleet-wide initiatives aimed at fostering internal and external stakeholder engagement
• Coordinate staff communications, cohesion activities, events, and ceremonies to promote a positive organisational culture
• Develop creative publicity and communications strategies to showcase staff achievements, new initiatives, and projects across various media platforms

(2) Crewing Matters

• Oversee the timely application, renewal, and cancellation of certificates and documents for new and existing vessels, ensuring compliance with regulatory requirements
• Liaise with relevant authorities and institutions to facilitate inspection and documentation preparation for vessel licenses and certifications
• Coordinate with Fleet Operations team to facilitate crew certification renewals and ensure proper documentation upkeep
• Provide administrative support for vessel sales and charter agreements, including documentation preparation and coordination with business partners
• Ensure prompt preparation of vessels and crew for Outside Port Limit (OPL) jobs, including immigration clearance and departure/arrival applications
• Offer basic IT support and troubleshooting assistance for crew
• Perform any other ad-hoc duties as assigned

The successful candidate shall preferably possess:-

• A degree in Business, Business Administration, Maritime Business, Logistics or Supply Chain
• Minimum 2 years of working experience in the maritime and/or logistics industry
• Strong communication and interpersonal skills, and ability to engage with stakeholders at all levels
• Excellent critical thinking and numeracy skills, coupled with meticulous attention to detail
• Proficiency in the Microsoft Office suite of applications

Job Highlights

• 5 days work week, Mon - Fri
• Staff Benefits
• Work-Life Balance
• Friendly and positive working environment

Responsibilities :

• Handle Full / Partial set Accounts and other adhoc duties.
• Monthly preparation of final accounts, audit and tax schedules.
• Preparation and submission of GST returns.
• Liaise and negotiate with company bankers & auditors.
• Proficient in Microsoft Office Excel & Words.

About Volt Auto: At Volt Auto Pte. Ltd., we are dedicated to transforming urban mobility by providing innovative and sustainable electric vehicle (EV) solutions. Headquartered in Singapore, we are committed to excellence, sustainability, and delivering superior customer service. Join us in driving the future of transportation!

As a Finance Executive, you will be responsible for managing and executing key financial processes such as invoicing, reconciliation, audit support, and other general accounting tasks. This role supports the finance team in ensuring the accuracy and compliance of financial transactions and plays a critical part in month-end and year-end closing activities.

Responsibilities

• Issue sales invoices, ensuring their accuracy and compliance with relevant requirements.
• Process customer payments and ensure accurate application to customer accounts.
• Prepare reconciliation between CRM and ERP systems during the month-end to ensure the accuracy of billings.
• Collaborate with the accounts payable colleague in a buddy system to ensure smooth operations in both accounts payable and receivable functions.
• Assist with month-end and year-end closing activities, including preparing audit schedules and journal entries.
• Assist with internal and external auditor requirements, including accounting-related documents and records.
• Any other ad-hoc duties as assigned.

Qualifications

• 2+ years in accounting, with a preference for those who've navigated the automotive sector.
• Strong knowledge of accounting principles and financial regulations.
• Proficiency in financial software systems, preferably CRM and ERP.
• Must be computer literate with working knowledge of Microsoft Office applications (Excel, Word etc.)
• Attention to detail and strong organizational skills.
• Ability to work independently and as part of a team.
• Effective communication skills for collaboration with different departments.
• Enjoy working with people and thrive in team environment in a fast paced environment

Wipro Consumer Care Singapore distributes and markets a comprehensive range of personal care products, principally skin care, hair care, talcum powder, deodorants, shower and cleansing products and fragrances, and household detergents and other cleaning products in the FMCG industry. These are marketed under well-known brand names like BIO-ESSENCE, EBENE, DERMA LAB, EVERSOFT, ENCHANTEUR, SAFI and other market leading brands in the region.

The candidate will report to the Head of Marketing and should be comfortable and well versed in using Microsoft Excel, with a keen and meticulous approach to numbers. This role will also be trained in stock forecasting (based in Excel) and documentation work for the relevant approving authorities in relation to our products. We highly encourage all who possess these qualities to apply.

Job Description

• Planning of monthly forecast and work with respective factories on stock ordering. Study and analyze customer buying trends and ensuring that the right products are available in the right quantities at the right time.
• Optimizing inventory levels to minimize storage costs and avoid over stock or out of stock. Monitor stock balances to ensure sufficient fulfilment to the trade channels.
• Prepare necessary shipping documentations and selecting the most efficient and cost-effective routes for shipping goods.
• Shipping management: Coordinate incoming and outgoing shipments, with respective factories in the region, 3PL & forwarders for shipments to/from overseas.
• Liaise with internal department stakeholders such as sales and warehouse team to ensure smooth inventory operations as well as with factories and 3PL vendors.
• Using data to identify stock trends, track performance of products, and make informed decisions.
• Any other general reporting if required.

Requirements

1. Good proficiency in Microsoft Excel, knowledge of SAP system is an advantage.
2. Keen and open to learn on the job
3. Efficient at multi-tasking and prioritizing
4. Proactive, responsible, good communication & attitude, hands-on attitude

Key Responsibilities:

• Inventory Management• : Verify incoming goods against Purchase Orders or invoices. Ensure all outgoing goods are properly packed for deliveries or self-collection.

• Warehouse Organization• : Maintain proper storage and organization of products to facilitate efficient picking and packing processes.

• Stock Control• : Conduct regular stock counts to ensure accurate inventory levels.

• Order Fulfillment• : Accurately pick products from inventory for allocation and shipment.

• Ad-Hoc Support• : Assist with additional tasks as required to support team operations.

Requirements:

• Positive Attitude• : Possess a strong work ethic and a sense of responsibility.

• Independence• : Ability to work independently in a fast-paced environment with minimal supervision.

• Problem-Solving Skills• : Initiative to proactively solve issues as they arise.

• Able to handle loads up to 10kg - 20kg

This position offers an opportunity to contribute to a dynamic team environment while playing a crucial role in maintaining efficient warehouse operations.

Only Shortlisted will be notified.

Responsibilities:

• Food Preparation: Assist with washing, peeling, chopping, and preparing ingredients for cooking.
• Cooking Assistance: Assist chefs during food preparation and cooking processes.
• Cleaning: Maintain cleanliness of kitchen areas, including countertops, utensils, and cooking equipment.
• Inventory Management: Assist with stocking and organizing food supplies and ingredients.
• Dishwashing: Clean dishes, pots, and pans, ensuring they are sanitized and ready for use.
• Waste Management: Dispose of food waste and keep trash areas organized.
• Experience: Previous experience in a kitchen or food service setting is a plus but not always required.
• Skills: Basic cooking skills, ability to follow instructions, and strong teamwork abilities.
• Physically fit and healthy;
• Age friendly environment
• Permanent Part-Time / Casual (Weekends) - Hourly rated
• Permanent roles available

Job Capsule

Will be responsible for providing clerical and administrative support to members of the Human Resources Department and occasionally to Administrative Services as directed. Primary function of this position will be to maintain the workflow by assisting with the fulfilment of procedural requirements relative to proper documentation, filing, and follow-through. Documentation includes, but is not limited to, preparation of employment related correspondence, new hire and payroll documents, HRIS data entry, and related checksheets. Will handle information that is highly confidential and sensitive on a daily basis.

Job Duties/Roles

1. Provides administrative and clerical support to members of the Human Resources Department.

2. Sets up and maintains personnel files and central filing system.

3. Serves as point of contact for employee questions regarding all facets of Human Resources.

4. May post employment information on main bulletin boards within the office or by electronic means, if a position becomes available that could be filled internally.

5. May process vendor invoices for payments.

6. Coordinates travel and hotel arrangements for applicants, relocating employees, and other employees as required.

7. Arranges and coordinates management travel itinerary and hotel reservations with company-designated travel agency. Keeps all direct reports informed of managers' travel schedules.

8. Arranges meeting space and hotel rooms for global HR meetings held locally.

9. Prepares recruitment, employment, relocation, and separation packages as needed.

10. Performs routine and non-routine clerical tasks with little or no supervision.

11. Provides assistance with backlog or on special projects as needed or directed.

12. Attends training courses as needed. On-the-job training will be provided as needed for maintenance of HRIS and generating of ad hoc reports by department members.

13. Other duties or special projects as assigned.

14. Performs data entry as needed for maintaining and updating employee records in the human resources information management database in a confidential manner.

15. Performs other departmental tasks and/or participates in various projects as assigned by the Director of Human Resources.

Knowledge, Skills and Abilities Required (KSAR)

1. Must be skillful in the use of various PC software programs. Ability to learn additional programs as required.

2. Familiarity with the basic functions of a human resources information system (HRIS).

3. Must have strong organizational skills.

4. Must have effective verbal and written communications skills.

5. Must have strong interpersonal skills and ability to deal with all levels of employees and outside clients in a professional and business-like manner.

6. Ability to handle routine and non-routine business matters in the absence of an executive.

7. Ability to prioritize workload and handle assignments simultaneously as may be required.

8. Working knowledge of the ABS Health, Safety, Quality and Environmental Management System.

Minimumyears of Experience

Previous experience as an administrative assistant or secretary, with a minimum of two years’ experience in Human Resources.

Required/Preferred EducationRequirements

A minimum diploma or equivalent.

Singapore leading content producer is looking for Assistant Producers with experience working on broadcast content production, eg, travel show, dramas, kids series.

Other requirements:

- good English & Malay/Chinese language skills

- good team player

- hardworking, confident and can work independently

- good people skills

- able to multitask

- cheerful personality

- minimum 1-2 years experience

Only write in if you have relevant experience.

Location: Serangoon

Responsibilities:

- Oversee and maintain all site upkeep activities (residential/commercial).

- Ensure the effective management of Common Areas through regular inspections.

- Assist the Centre Manager in preparing properties for new tenancies.

- Perform administrative, financial, and maintenance tasks.

- Conduct on-site inspections and manage development works by contractors, ensuring adherence to specifications and timely completion.

- Follow up with contractors on monthly maintenance schedules, quotations, claims, and invoicing.

- Supervise term contractors as needed.

- Raise purchase orders and monitor work progress in response to tenant/resident complaints.

- Obtain quotations for repair and maintenance services.

- Respond to emergencies or incidents according to in-house apps and Standard Operating Procedures (SOPs) for escalation and response time.

- Build and manage strong client relationships.

- Handle tenant/resident complaints professionally, ensuring proper closure and communication back to the complainant.

- Propose preventive maintenance strategies.

- Prepare monthly reports for management and landlords.

- Perform any other duties assigned by the supervisor.

Requirements:

• Any qualification in Real Estate/Facilities Management/Building Services, Mechanical or Electrical Engineering or equivalent
• Team player with good interpersonal and organization skills
• People-oriented with a willingness to learn
• Open to travel

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Job Description and Requirements

Roles and Responsibilities

Responsibilities:

· Responsible for staff scheduling, including work assignments/employee breaks.

· Responsible for managing store hygiene

. Cashier at the front desk and assist with serving dishes

· Plan and execute activities to improve efficiency, quality and reduce waste.

· Perform production resource planning based on logistics planning and order volume for each store and inventory management.

Requirements:

· At least 2 years of relevant F&B work experience

· Able to start work immediately or on short notice.

· Proficient in English and Mandarin to communicate with guests.

Job Summary:

• Industry: Healthcare
• Working location: Kent Ridge
• Employment type: 6-month contract

Job Responsibilities:

• Leverage the various recruitment channels to source and hire quality candidates to meet the manpower needs.
• Work with HR Shared Services on the end-to-end on/off-boarding process for new hires and resignees
• Provide HR Admin support as follows:
  i) Work with the Uniform vendor to raise access for new hires and ensure uniform allocation is reflected correctly for the new hires
  ii) Process the monthly allowance disbursement for students who are on a pre-service sponsorship programme
  iii) Arrange pre-employment medical examinations for interns and process interns’ monthly allowance.
  iv) Timely submission of funding claims to MOH
  v) Maintain and update training records for all existing employees
  vi) Ensure vaccination records are updated in the MOH system on a quarterly basis for MOH audits
  vii) Co-ordinate logistics for monthly HOD meetings and Employee engagement sessions

Job Requirements:

• Bachelor’s degree in Business, preferably in human resources.
• At least 1-2 years of relevant HR working experience. Experience in large corporations and healthcare will be an added advantage.
• Possess interpersonal and communication skills.
• Ability to work independently within assigned job scope.
• Strong problem-solving skills.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

JOB DESCRIPTION

· Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy

· Respond to customer enquiries and provide quotations to customers promptly

· Ensure timely and accurate processing of orders and issue billings accordingly

· Ensure procedures for processing of orders with specific restrictions and that require price approval are strictly adhered to

· Work closely with overseas agent/partner and customer for scheduling of shipment

· Check on vessel sailing schedule, source for quotations, negotiate rates with carrier and co-loader, and confirm booking with carrier

· Follow up and update customer on all shipment details, schedule and status

· Request loading plan from freight forwarder at least 2 working days before vessel expected time of arrival and share loading plan with customer; and coordinate on all loading issues

· Prepare and handle full set of shipping documents including but not limited to submission of dangerous goods form to carrier if necessary, transhipment and export permit, master bill of lading, house bill of ladings, certificate of origin application, tax invoice and arrival notice

· Send stuffing photos, tally sheet, shipping note and final summary to overseas agent/partner

· Arrange for cargo pick up, permit clearance and transfer; and attend to customer queries; and engage haulier services when necessary

· Check commodity harmonized system code if applicable

· Manage and coordinate the flow of information between customers, warehouse and the transport team concerning the status of orders, incoming shipments, arrangement for cargo pick up, engagement of haulier services, unstuffing of incoming shipments, delivery arrangement, wrong orders, returned/damaged goods, unavailable loading bay at customer site, direct reject of orders at point of delivery, etc

· Ensure that critical information with regard to urgent delivery, special timing request are communicated and follow up with the transport team till completion of delivery

· Liaise with customers to evaluate and establish actual reason for direct reject of orders at the point of delivery; and rectify the error when necessary and work with finance to process credit note promptly and accurately

· Work closely with accounts team to:

a. Resolve and reconcile credit note discrepancies against payment made by customers;

b. Resolve and reconcile price error in orders and generate price difference credit note upon receipt of approval from customers and the Company

· Exercise good customer service skill when managing difficult customers and/or customer complaints

· Verify and analyse information gathered from customers’ feedback; and resolve the issues on the spot whenever possible. Otherwise, work closely with the relevant department to ensure customer complaints are appropriately addressed, service recovery are carried out promptly and preventive actions are in place to prevent recurrence of similar issues

· Provide administrative support when necessary and this includes but not limited to filing, data entry, retrieval of documents, etc or any other duties assigned

· Analyse data pertaining to customer feedback and complaints to identify key focus areas; and propose and executive action plans to enhance quality of service, improve process efficiency and service standard so that optimal results are achieved

· Perform scheduled service call to customers semi annually to gather customer feedback and strengthen relations

· Other ad hoc duties as assigned

QUALIFICATIONS

· Minimum Diploma in Supply Chain Management, Logistics or relevant field

· Fresh Diploma/Degree graduates are welcome to apply

· Prior experience in customer service and/or in the logistics industry would be distinct advantages

· Knowledge in import/export shipping procedure, incoterms and documentation are added advantages

· Proficiency in Microsoft Office is a pre-requisite

· Excellent communications and interpersonal skills with ability to build key relationships across all levels with internal and external stakeholders

· Self-starter who is hands-on, motivated, flexible, meticulous, proactive and action driven

· Strong planning, organizing, prioritization and time management skills

· Strong analytical and problem solving skills with ability to identify and assess problems quickly; to apply judgment and recommend solutions within broadly defined guidelines

· A strong team player with commitment to collaborate with other functions of the Company

· Able to multitask and work under pressure and tight deadlines independently

LOCATION OF WORK

192 Pandan Loop #01-02 PANTECH Business Hub Singapore 128381

WORKING HOURS

Monday to Friday : 9am – 6pm

Extended hours depending on the exigencies of service