Our client is a a leading Singapore-based fintech company in Southeast Asia and they are seeking an experienced Credit Collections Officer to join their team.

Requirements:

• Ensuring that delinquent customers who have promised to make payments on specific dates follow through with their commitments.
• Engage with the customers, secure their payment promises and ensure the payments are received as agreed upon.
• Effective communication and commitment to achieving payment targets while providing excellent customer service.
• Reaching out to customers with outstanding payments using automated call systems.
• Negotiate payment plans, address customer concerns, and keep meticulous records.
• Adapting your approach to each customer and ensuring timely follow-ups are key.
• All of this must be done while adhering to legal and company guidelines, aiming to meet or surpass collection targets.
• Managing overdue accounts and contributing to the team's success.

Requirements:

• At least 2 year experience including solid experience in a similar role within Internet.
• Good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
• Self-starter and demonstrate a high level of resilience
• Adaptable and thrive in changing environments
• Highly goal driven and work well in fast paced environments
• Minimum of 2-3 years of experience in contact centre roles, Back-Office Processing, or the Banking and Financial Services industry.
• Proficiency lies in efficiently managing multiple screens and systems while handling data.
• Managing challenging customer chats while simultaneously handling data entry on various screens.
• Quick thinking and a very responsive personality.
• Experiences with debt collection software, prior use of a CRM system, or previous work in debt collection or related fields would be advantageous.

Additional Information:

• This is a full-time position

Interested candidates are invited to send in your resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified. By submitting an application to us, you will be deemed to have agreed for us to collect, use and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consent us to perform on your behalf.

Attn: R1326341 Ng Zhenyu
Cultivar Asia Pte Ltd (EA License: 19C8782)

Job Types: Full Time, Permanent

Salary: $30,000 - $42,000 a year

Schedule:

• Monday to Friday

Work Location: In person

The secretary shall conduct high-level administrative support and assistance to Chief Administration Officer (CAO), Chief Financial Officer (CFO) and Corporate Planning & Coordination Department.

Responsibilities and Accountabilities:

• Manage the CAO and CFO’s calendar, scheduling meetings, appointments through close communication with all stakeholders including but not limited to external stakeholders, ensuring efficient time management.
• Coordinate meetings and conference calls, preparing agendas and distributing materials.
• Manage travel arrangements, booking reservations, coordinating logistics, and handling claims reimbursements.
• Research and gather information on various topics to support Management’s decision-making process.
• Liaise with internal and external stakeholders located in Japan or in Asia and Oceania Region.
• Proactively anticipate the CAO and CFO’s needs and take initiative to address them independently.
• Support the Corporate Planning & Coordination department to draft and prepare professional documents, presentations, or reports as assigned.
• Organize, plan and perform other administrative duties as assigned.

Qualifications and Experience:

• Minimum 2 years of working experience as secretary or in an administrative position.
• Maintain confidentiality of all sensitive information and documents.
• Japanese language proficiency is required to communicate with Japanese stakeholders or organizations such as Japanese Association and Japan Chamber of Commerce and Industry. The Japanese language proficiency needs to be at the level of being able to communicate effectively to support business needs (spoken and written).
• Good analytical and problem-solving skills and able to work in a fast-paced environment.
• Have strong initiative and self-motivation with good learning mindset.
• Strong attention to detail and good analytical skills.
• Proficient in Microsoft Office (Word, Excel, Outlook), experience in SAP is an advantage.

Our Benefits and Perks

• Flexibility & Time Off: Hybrid work model, Flexible Benefits, Paid time off (e.g. Caregiver leave, Birthday leave)
• Professional and Personal Development: Study and Exam Leave, Educational Subsidies, Regional and Global Learning Programs
• Health & Well-being: Employee Assistance Program, Group Health Insurance, Employee Engagement Program & Activities

Our Commitment

At SCAO, we value the diversity of background, culture, experiences, skills and views that our people offer. We are committed to building an environment free of unfair discrimination and harassment that enables all to perform at their best, regardless of nationality, race, ethnicity, religion, age and other attributes.

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Manage full spectrum of accounts receivable and collection duties.
• Prepare inter-company billing and coordinate with external parties and clinic on billing matters.
• Supervise AR aging for prompt collection of overdue payments.
• Conduct monthly bank reconciliation.

Requirements:

• Diploma in Finance/Accountancy or equivalent.
• At least 2 years of relevant working experience
• Proficient in Oracle Netsuite and Microsoft Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Salary:

Degree > $2800

Diploma > $2200

Working Days: Monday - Friday

Working Hours: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Caldecott

Contract Period: 1 year

Job Responsibilities:

As a Child Protection Associate (CPA) with the BuildERS team you will assist with:

1) Training/Coaching/Supervision matters

• The implementation of the CPS’ tiered-level training frameworks to ensure that all operational targets (e.g., training programmes, quality assurance framework KPIs) are met;
  • To assist in preparation of training materials.
• To assist in collecting, collating and presenting evaluation results internally
• Conduct training analysis for yearly training calendar
• To support in the co-creation and management of a data reporting system so that periodic info updates could be readily churned out for senior management’s info and views.
• To assist in analysing the training records to provide quarterly updates on the number of staff who have attended courses to track adherence to Competency Frameworks
• To conceptualize and create bite-sized learning content from existing training materials for officer’s quick refresher on important concepts of trainings
• To support in procurement related matters

2) Administrative functions

• ECARG administrative functions
  • Enrolment of new applications
  • Termination of eCARG accounts
  • Maintain database of eCARG accounts
  • Support to users
• Performing secretariat duties such as room bookings, providing technical support for trainings and maintaining attendance sheets for trainings and coaching sessions

3) CPS Competency Framework

• To assist in the development of the CPS Competency Framework
  • Competency Map
  • Training and Supervision Roadmap
  • Competency Checklist
• To implement, analyse and recalibrate the CPS Competency Framework to ensure relevancy

4) Knowledge Management

• To assist in the proper storage and easy retrieval of resources that has been developed for CPS

Job Requirements:

• Tertiary qualifications
• Good written and presentation skills
• Proficient in using different presentation and communication mediums
• Experience in media content creation, video editing will be added advantage
• Meticulous and experienced in handling data and administrative duties
• Degree/ Diploma
• Singaporean

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Boarding Officer
Working location : Joo Koon
Working days : 5.5 days
Working hours : 9am - 6pm | 9am - 1pm
Salary: $2,100 - $3,000

Responsibilities

• To prepare and deliver / go on-board vessel to supply their requirements.
• Warehouse duties.

Requirements

• Must have Class 3 Driver Licence.
• Experience in ship chandelling industry is added advantage

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

• Perform full spectrum of accounts receivable
• Responsible for timely and accurate billing of invoices, debit/credit note, etc.

Requirements:

• Diploma in Accounting
• At least 2 years of experience in Accounting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Responsible for the day-to-day maintenance of electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems.
• Handle electrical / electronic / electro-hydraulic/electro-pneumatic/ automation equipment failures and carry out fault diagnosis with the aim to resolve the issue.
• Evaluate the planned maintenance schedule for fleet electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems, as well as power generation, backup power sources, and fire detection systems, and then submit the findings to the technical manager.
• Study areas for improvements and modifications on electro/automation system and create methodical recommendations for efficient operation of the vessel.

Requirements:

• Diploma in Electrical/Electronic Engineering or equivalent
• At least 2 years of onboard sea going vessels experience as an Electrical Technical Officer in oil/gas/chemical tankers or offshore support vessels.
• Hands on experience in troubleshooting and fault diagnosis skills encompassing various areas such as electrical, instrumentation, automation, control, as well as air conditioning and ventilation systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Your day to day duties:

• First in line person to provide advice to customers on making a claim and the processes involved. Attending to FNOL calls.
• Creating/Registering new claims cases and promptly follow up on outstanding claims cases
• Maintaining the Merimen Accident Report Inbox, Claims and Motor Claims Inbox
• Maintain overall claims log
• Procuring direct settlement cases with Third Parties.
• Arranging OD/TP motor surveys with workshop
• Handle any negative feedback or issues associated with a claim
• You need to use discernment to assess and investigate claims accurately and objectively.
• Respond to customers via writing, you must have good business writing skills.
• Adhere to industry requirements and internal quality standards
• Willing to reach out and lend a hand where needed, you may be helping with Claims administrative work, such as scanning and uploading third-party documents, sending urgent mails/postages.

Job Requirements:

• At least 3 years of relevant working experience, preferably in the motor insurance field.
• To be successful in this role, you must be a great team player, good communicator and possess the ability to deal with difficult situations.

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA Registration No. R21100883 (Ong Jia Hao Lavis)

Our reputable client in Singapore is looking for a highly motivated Customer Service Officer (Call Center) to join their team in Singapore.

Responsibilities:

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

• Follow-up on all outstanding incidents/cases

• Logged all calls reported into the case management system

• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system

Requirement

- Minimum 1 year of call center experience

- having good communication skills (speaking and writing)

- ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.

- interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

- Willing to take on Customer Administration functions as well as CSO Frontline role (handling calls & emails).

NOTE : Able to work in a staggered working hours

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

MAIN PURPOSE

· Manage planning, organizing, and developing technical information for new products and existing products.

· Verify Product names, claims, marketing communications and advertisements from the regional regulation and science points of view, then substantiate all with efficacy test data and other technical information.

· Support regional & local marketing activities from technical aspects.

· Support regional & local RA team for claim substantiation.

· Conduct consumer research and competitor research in the cosmetics industry to propose and develop more attractive claims and technical information.

KEY RESPONSIBILITIES

Regional technical information development

· Create technical information according to new product concept.

· Check and verify product claims and plan how to substantiate them by ingredients and formula information or efficacy tests.

· Plan and execute efficacy tests in-house or with third parties, and review and analyse the test results.

· Finalize and confirm all claims with MKT.

· Communicate well with marketing, regulatory, and other R&D members to execute the above jobs.

Regional marketing activities support

· Support to create marketing materials such as mechanism diagram, educational contents, or demo movie to explain unique technology or ingredients formulated and the efficacy in the products.

· Check and verify marketing communications and advertisements from the regional regulation and science points of view and provide alternative suggestions if needed.

· Participate and present technical information in marketing events.

Regional regulatory activities support

· Answer local authority inquiries by creating the explanation letters or providing the supporting documents.

Consumer and Competitors research

· Conduct APAC area’s consumer research to understand APAC consumers deeply.

· Research and analyse competitors’ claims and activities to understand market trend and competitiveness.

REQUIREMENTS

· Have equivalent level of knowledge as the graduate from Science or Pharmaceutical department.

· Motivating and working well in team and independently.

· Able to learn quickly and apply knowledge in appropriate situations.

· Strong communication skill.

· Higher curiosity and Proactive attitude.

· Creative but Realistic.

· English Speaking skills.

The Sales Operations Executive will primarily support Sales team(s), which could be selling multiple events/products across regions. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, data management & floorplan management. The role will drive consistency and quality in the Sales teams and act as a key link between multiple stakeholders at a given time. Being able to prioritize tasks would be essential due to the multiple events that’s being required to handle. Attending events local/overseas to support Sales & Operations team to ensure the smooth success of the event.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support
  • Sales enabling administration including issuing sales contract and invoice, payment collection and floorplan management
  • Monitor sales figures and remind relevant sales persons/offices to follow up on outstanding contract/payment for responsible event(s)
  • Ensure customer queries are answered and/or resolved in a timely manner
  • Manage the distribution of the exhibitor manual order forms and be the point of contact for responsible event(s)
  • Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and facilities forms for online customer tools
  • Act as key liaison point with Event Operations team for customer data and Event floor plan queries
  • Prioritizing tasks and eye for details
  • Where required, support Event team in organisation of sales events
• CRM (Salesforce) / invoicing system (EMS) support to sales teams
  • Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge
  • Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis
• Reporting, Data Analysis & Investigation
  • Perform Salesforce (CRM) reporting and ad-hoc reports as requested
  • Where relevant manage integration of International Joint Venture reports
  • Support Sales team with proactive insight and trend analysis
• Campaign Management
  • Support to Sales Leadership and CRM team to set up, assign and manage campaigns
  • Manage the gathering of member lists / data for campaigns and QA
• Testing & Improving Salesforce Development
  • Act as liaison between Sales team and CRM team to gather regular system feedback
  • Help identify priorities for development and gather requirements
  • Perform User Acceptance Testing

• • Perform additional responsibilities as assigned by Event Director and Head of Sales

The role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross fuThe role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross functional teams (eg. sales/ technical / customer service) and external parties including data suppliers/vendors.
The candidate must be efficient, accurate and timely and have the relevant experience in Operations. The candidate must be passionate about delivering quality service, initiating process improvements to drive operational efficiency and customer satisfaction.
The ideal candidate must have worked in MNC / financial institution and has demonstrated skill in being able to overcome the complexities of working in a challenging environment.
Key Responsibilities
• Achieve or exceed operational efficiency targets and objectives (eg. Utilization% etc)
• Deliver on service-level-agreement (SLA) commitments made to customers on delivery turnaround time and quality of delivery.
• Ensure accurate and timely order placement support activities with data suppliers/vendors, to ensure timely fulfilment of customer’s business information orders, including but not limited to business/company, credit report, financial, litigation, and property related information.
• Ensure accurate & timely maintenance of information databases – via different data sources (including newspapers, portals, system integrations, etc)
• Work independently to monitor auto-buy/ integration programs, perform exception handling which may include manual buys & data updates, system re-initialization/verifications, liaison with internal technical team to fix integration problems.
• Provide regular feedback to manager on system/ process related issues that impact our speed and quality of delivery to our customers.
• Initiate process improvement/suggestions automation or formulate solutions to problems and collaborate across internal functional teams (technical/ sales/ customer service), and internal technical team to drive system enhancements, where necessary.
• Provide support in system related enhancements to improve process/speed or quality of delivery, User Acceptance Test or Business Continuity Plan which may take place during non-operation hours/days.
• Handle back-up operational activities/duties of other operation functions, where necessary.
• Prepare and distribute daily/weekly/monthly reports
• Assume any report or task assigned that are relevant to operations.

Boarding Officer
Working location : Benoi Road (2 mins walk from Joo Koon mrt)
Working days : 5.5 days
Working hours : 9am - 6pm | 9am - 1pm
Salary: $2,100 - $3,000

Responsibilities

• To prepare and deliver / go on-board vessel to supply their requirements.
• Warehouse duties.

Requirements

• Must have Class 3 Driver Licence.
• Experience in ship chandelling industry is added advantage

WhatsApp: https://wa.me/6596112291 (Kyra)

Email: [email protected]