Overall in-charge of the Econ Group on its finance and accounting aspects

• Responsible for financing and banking matters

• Feasibility study on all projects in Singapore as well as overseas on its financial aspect

• Monitor the financial performance of Econ Group

• Involve in the taxation and costing matters

• Improve on the accounting management information system and computerisation programme

• Develop standard accounting practice within the group of companies

• Approval of payment

Responsibilities

We are looking for an Accounts Executive to be responsible for the day-to-day accounting & finance function within the company, reporting to the Finance Manager.

· Handle full set of accounts, AR, AP and month end closing.

· Preparation and submission of monthly GST.

· Monthly bank reconciliation.

· Credit limit control and weekly review on AR.

· Prepare daily payment by internet banking or cheque payment.

· Liaise with external auditors, company secretary and tax agents for company related matters.

· Prepare staffs IR8A & IR21.

· Ensure timely and accurate financial and management reporting.

· Ensure timely preparation of balance sheet schedules.

· Assist in monthly stock take.

· Issuing and following up on sales rebates from supplier and dealers.

· Management of inventory and issuing of sales invoices.

· To check on shipping quotations for export and import shipments.

· Assist in any ad hoc assignment.

Requirements

· Diploma in Accounting & Finance or equivalent;

· At least 3 years of experience in accounting & finance;

· Strong understanding of accounting principles;

· Ability to work in a fast pace environment;

· Ability to work independently with a high degree of accuracy and efficiency;

You are required to work 1 Saturdays per month (9:30am am to 12:30 pm)

Working hours: 9:30am to 6:00pm

Location: Joo Seng

Immediate vacancies for those who can start work as soon as possible.

If you’d like to explore this opportunity, please send your resume to [email protected].

Role:

• Communicate berthing and unberthing schedules to consignees/receivers based on voyage requirements and customer demands.
• Perform basic invoicing tasks using Excel.
• Manage shipping document auditing, ensuring proper handling of bills of lading and cargo release, and maintaining the order of original bill of lading recycling.
• Implement commercial risk control measures for documents.

Requirements:

• Possess a Diploma in fields related to maritime, shipping, logistics, or foreign trade.
• Spoken and written proficiency.
• Demonstrate a strong sense of accountability.
• Exhibit excellent communication and teamwork abilities.
• Previous relevant experience is advantageous.

Responsibilities

• Forecast planning; Plan and schedule production orders according to demands and available resources
• Coordinate with Project leaders, team members and Production Supervisors on work prioritization according to delivery schedule
• Responsible for material and production planning, requisition of materials and maintenance of BOM and design change implementation
• Responsible for order confirmation based on material and capability availability
• Plan, control and coordinate with purchasers on material deliveries to avoid high stock inventory
• Monitor material availability for production continuity
• Periodically reporting;
• Ensure timely closure of production orders for invoicing
• Other ad-hoc duties assigned

Job Requirements:

• Diploma/ degree holder in Supply Chain Management
• Minimum 1-2 years of relevant working experience / relevant industries
• Good team player and able to complete tasks assigned in shortest timeline
• Good interpersonal, communication and presentation skills
• Good in Microsoft Office
• Independent and proactive
• SAP/MRP knowledge preferred
• English and Mandarin (in order to coordinate with English and Chinese speaking logistics company for shipment arrangement, shipment status and custom declaration.)

Job Responsibilities:

• Oversee the Customer Service and Operations Teams to support daily RMA/RTV and Fulfillment process
• Handle daily routine operation and resolve operation issues
• Act as the main contact point to Customers, Management and HQ
• Liaise with customer on RMA return (RMA request, approval, return shipment, RMA return TAT etc)
• Liaise with repair vendor on RTV return (RMA application, return shipment, reverse logistics, RTV return TAT etc)
• Liaise with Warehouse, 3rd Party Hub and forwarders on logistics and shipment arrangements
• Handle systems transactions and Master file tracking
• Inventory Reconciliation
• Participate in weekly con-calls, face-to-face meeting with Customers, Internal meeting and Daily Operation meeting
• Compilation of daily, weekly, monthly reports as and when requested by Management, HQ and Customers
• Preparation of ISO procedures and process flow
• Constantly review Process Improvement and system enhancements
• Handle other ad-hoc duties and new projects as assigned

Job Requirements:

• Diploma holders and above
• Minimum 1 - 2 years of experience in Supply Chain Management (After-sales Service)
• Knowledge in RMA and RTV process is a must
• Must possess good leadership skills and be a Team player
• Strong in MS Office (Excel, MS words, Powerpoint)
• Attentive to details
• Pro-active and good working attitude
• Willing to support OT as and when required
• Required language(s): English and Mandarin (to be able to liaise with chinese-speaking logistics counterparts)

Core Responsibilities

Project Management

• Manage and strategize end to end activities as well as coordinate of projects efficiently
• Source for materials, determine pricing and confirmation
• Control and manage project expenditure within guidelines
• Provide project support to departments, including site evaluation, review technical drawing, oversee setup and meeting clients, when necessary
• Provide timely communication and job coordination between internal & external customers
• Meticulous with good working knowledge of carpentry and construction details
• Responsible for props checking and preparation of on-site project checklist; tools & equipment and post installation report
• Provide on project management training to Support Team

Costing Management

• Preparation of sales quotation to potential clients
• Sourcing of related information to support the projects
• Evaluate project estimates and costing
• Prepare costing sheets for projects

Vendors / Suppliers Management

• From selection, to evaluation and risk assessment to ensure vendors/suppliers meet service level agreements

Job Specifications

• Good working knowledge of project management covering principles and practices related to project estimation, technical, costing, liaising, labor forecasting, building permits, multiple disciplines involved in areas of responsibilities
• Able to work independently and meet tight deadlines
• Excellent interpersonal, communication skills and collaborative skills to work closely with both external and internal customers
• Must be prepared to work at irregular hours due to project requirements

Core responsibilities

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications

• Minimum GCE “N” / “O” Levels or equivalent
• 1 to 2 years’ administrative or operational experience preferred
• Possess effective organizational and follow-up skills with eye for details
• Able to interact professionally with both internal and external customers
• Proficient in MS Excel and Word

Job Details:

• Guaranteed yearly increment
• Fixed working loca5on at malls/office buildings/MRT sta5ons/bus
• depot/healthcare/Government agencies
• Fast hire, same-day interview outcome
• Working hours & Shift:
• Able to choose either PERMANENT DAY or NIGHT shift
• Day shift: 7AM - 7PM or 8AM - 8PM
• Night shift: 7PM - 7AM or 8PM - 8AM

Responsibilities:

Performing security screening duties and patrolling

Attend to security-related matters

Requirements:

No experience is needed, as training will be provided

Only shortlisted candidates will be notified
Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

Accounts Executive

$2700 - $3000

Joo Seng

5.5 days

Responsibilities

We are looking for an Accounts Executive to be responsible for the day-to-day accounting & finance function within the company, reporting to the Finance Manager.

• Handle full set of accounts, AR, AP and month end closing.

• Preparation and submission of monthly GST.

• Monthly bank reconciliation.

• Credit limit control and weekly review on AR.

• Prepare daily payment by internet banking or cheque payment.

• Liaise with external auditors, company secretary and tax agents for company related matters.

• Prepare staffs IR8A & IR21.

• Ensure timely and accurate financial and management reporting.

• Ensure timely preparation of balance sheet schedules.

• Assist in monthly stock take.

• Issuing and following up on sales rebates from supplier and dealers.

• Management of inventory and issuing of sales invoices.

• To check on shipping quotations for export and import shipments.

• Assist in any ad hoc assignment.

Requirements

• Diploma in Accounting & Finance or equivalent;

• At least 3 years of experience in accounting & finance;

• Strong understanding of accounting principles;

• Ability to work in a fast pace environment;

• Ability to work independently with a high degree of accuracy and efficiency;

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

Description

• Actively seek out new business opportunities through leads generation, cold calling and sales visits.
• Exceed monthly sales target set by management.
• Ability to sell in a consultative manner, focusing on identifying solutions while providing great customer service.
• Share value proposition of Rentokil Initial brand and services.
• Handling new inquiries through various channels, costing, negotiation and order processing.

Requirements

• Diploma qualification
• Extensive experience in sales/ business development preferably from Pest Control industry
• Must posses own car and hold a valid Singapore driving license
• Good track record with hands-on experience, team player, attentive to details, results orientated, resourceful with 'can-do' attitude.
• To be successful, you need to possess a strong business acumen with good relationship management, influencing and communication including negotiation and presentation skills.

Benefits

• Attractive base salary and sales commission
• Sustainable car allowance and fuel card
• Mobile phone provided
• Performance review every year
• We offer 16 days Annual Leave, AWS , Medical, Dental benefits and insurance coverage

Responsibilities:

• Handling Full set of accounts up to profit/Loss, Balance Sheet, General Ledger.
• Filing GST and computing Annual Tax Return to IRAS.
• Able to Prepare Financial Statement
• Support Corporate Secretarial Department
• Handling Full / Partial XBRL

Requirements:

• Degree/Diploma in Accountancy/ACCA or equivalent.
• Those with practical experience or pursuing an ACCA course are also welcome.
• Have a positive work attitude with good communication skills, proactive with problem-solving skills, and able to work under pressure to meet a tight timeline.
• Proficient in English and Mandarin as to liaise with clients.
• Preferably have working experience in Accounting / Audit firm.

Interested applicants, please apply via APPLY NOW button with a detailed resume stating current and expected salaries, contact numbers.

Description

• Provide 1st and/or 2nd level support to all users.
• Assist in setup, configuration, maintenance, troubleshooting and resolving technical hardware, network and system (Include but not limited to Printers, Local Servers, Firewall Router, Computer, PDA, Smartphone & in-house operation program)
• Assist in system accounts administration, ensuring proper recording of IT hardware assets distribution and purchase.
• Assist IT Manager in system analysis, database design and process design so as to develop solutions for fulfilling business requirements.
• Ensure proper security system setup and maintenance to protect data accuracy.
• Conduct individual or group training sessions regarding in-house application and related tools for internal employees
• Additional duties as assigned

Requirements

• Diploma in Computer Science or related field with 2 years application and desktops support.
• Good communication & analytical skills; team player who is able to work independently; able to generate clear documentation.
• Committed and responsible team player with a pleasant personality.
• Product knowledge of Windows server, Google Apps, Kaspersky Antivirus, Symantec Backup, SQL database & reporting and web-based systems programming experience (Javascript, HTML, ASP.Net, XML) will be an added advantage.
• IT certifications such as CCNA, CISSP, CISA, MCSA, MCSE, MCITP SA or MCITP EA will be an added advantage

Benefits

• 5 days work week - 8.30am to 5.45pm
• Located at McPherson Area, 10 min walk from Tai Seng MRT
• Career growth and development opportunities in Environmental Services
• We offer competitive salary and benefits including 16 days Annual Leave, Annual Wage Supplement AWS, Annual Salary Increment (performance based), In/ Out Medical &, Dental benefits, Insurance coverage

Sales Executive for Replacement / Spare Parts

The Employee’s overall responsibilities will be to generate sales, prepare details and comprehensive quotations in the support of the Sales Director / General Manager and to support existing business for the supply of VEM products

Related to such overall responsibilities are specific duties which are not exclusive and may be modified or added to the interest of the business. In any event, the following duties are:

• Provide professional and timely sales support to the Company’s clients
• Be responsible for all enquiries and proper completion of the proposals. These proposals must be in line with the VEM Guidelines and VEM Pricing Policies
• Follow up all quotations until order placement to the Company’s clients
• Look after entire sales process from processing orders to shipping up to dispatch
• Supervise payments and send payment reminders to the clients where required in order to ensure complete and prompt payment of all delivered orders within the defined payments terms

Skills and Qualifications required:

• Aggressive and sales driven
• MS Office (word, Power Point, Excel, project)
• Geographical experience: South East Asia
• Nationality: Must be Singaporean or PR
• Years of Experience: at least 1 years technical sales
• Language: English, CN, plus one Asian language would be a bonus (in order to handle concerns and feedbacks from CN & Asian language speaking associates and/or clients in regards with the payment matters)

Job Scope:

Ensure smooth operation and support school administration in areas of finance, procurement, HR, and general administration.

• Assist with daily administrative duties such as documentation, data entry work and managing correspondences to stakeholders.
• Handle telephone calls and inquiries from stakeholders
• Support in matters related to finance (e.g., processing invoices)
• Support in matters related to bus arrangement.
• Support in matters related to store management, including monthly verification of inventory.
• Ad hoc duties as deployed

Requirements:

• Good interpersonal skills and a collaborative team player.
• Good communication skills and comfortable engaging stakeholders.
• Ability to multitask with good time management.
• Proficiency in Microsoft Office.

Salary: TBA

Contract: 6 months

Working Arrangement:

· Mondays to Thursdays: 8:00am to 5:30pm, inclusive of 1hr lunch break

· Fridays: 8:00am to 5:00pm, inclusive of 1hr lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

If you love working with and delighting customers, are resourceful and love to organize fun experiences, we want to hear from you!

Read what it is like working at FunEmpire here: https://bit.ly/3RuyusY

Job Description:

• Client management and sales – client prospecting to identify their needs and creating suitable proposals and quotations that meet their requirements
• Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations
• Be accountable for increasing revenue and securing sales to achieve sales targets
• Provide professional customer service, client support and recommendations
• Proposal writing, quotation, invoicing and payments
• Events planning and coordination – Liaising with various internal and external stakeholders to ensure successful event execution
• Assist in refining company’s sales strategy and processes
• Assist Sales Manager with sales training and mentoring junior sales executives
• Leading sales pitches, proposals and meetings independently
• Collaborate with Marketing team to suggest new marketing strategies and promotions

Job Highlights:

• Competitive salary with commissions
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company that delivers real world impact
• International and collaborative team

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!
• Great learning opportunities (everything from client management, sales opportunities, proposal and pitching etc)
• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)
• Great working environment with capable people, merit-based systems and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Requirements

• At least 2-3 years of experience in corporate sales (events and/or hospitality sales will be preferred)
• Strong track record of meeting and/or exceeding Sales KPIs in previous roles
• Hungry and hardworking
• Meticulous and great attention to details
• Highly organized with good time management skills
• Have leadership experience managing and/or mentoring a team
• Strong communication skills – verbal, written and presentations
• Able to work under pressure in a dynamic and fast-paced environment
• Proactive and can solve problems independently
• Work well with others as a good team player
• Demonstrate a high level of integrity and ability to handle confidential information appropriately
• Experience and working knowledge of CRM systems (e.g. Zoho, Hubspot, etc)
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc)

Benefits

• Salary Range: SGD 3500 to SGD 4500 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast growing company and deliver real world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, drinks, in the office

Scope of work: Handling account related tasks

· Year End Audit (Liaise with external auditor & tax agent)

· Bank reconciliation

· Liaise with supplier/ customer on the dispute invoice issue

· Prepare vendor reconciliation & payment schedule

· Ensure all payments are properly authorized with supported documentation

· Monthly salary and overtime claim preparation

· Filing on employer and employee income tax, filing GST submission & other IRAS matters

· Perform ad-hoc duties when assigned

· Renewal on insurance for the employees (Example: WICA/ FWMI/ corporate insurance)

· Submission & renewal for employee work pass

· Update leave and MC record

. Familiar with AUTOCOUNT software

. FULL set account

Requirements

· 3 years and above working experience in related field

· Knowledge in accounting skills and basic knowledge for Human Resources

· Strong knowledge in Microsoft Excel

· Organize & systematic with strong skills with number

· Good working knowledge of accepted accounting practices and principles

· Self-motivation with positive mind set with ‘Can Do’ attitude

. Work independently without much supervision.

*Having HR working experience will be an added advantage

Salary range: $ 2,500 to $ 4,000 per month depending on experience, qualification and interview outcome

Hakko Products Pte Ltd partners with leading manufacturers to deliver high-quality manufacturing equipment and solutions to our customers in Southeast Asia and beyond. We offer a wide range of products such as soldering/desoldering tools, laser & electronic equipment, fastening tools, as well as cleaning & coating products. As an ISO 9001 certified company, Hakko Products commits to deliver high quality products, premium after-sales maintenance services, and detailed technical training to optimise the performance of your production line.

Our mission is to provide customers with unparalleled services and connect them to advanced manufacturing technologies through our products and innovative solutions.

Hakko Products is looking for a result-oriented, self-motivated, and fast paced employee to assist the Accounts Executive in handling the accounts of Hakko Products in Singapore. This position requires the individual to be meticulous, detailed oriented and with a positive working attitude and ability to handle multiple accounts across the company. This is an ideal position for an individual who wants to improve his or her accounting knowledge while gaining work experience.

In this position, you will need to:

• Perform proper entry and post of account receivable and payable into system
• Maintain neat and organized documents
• Handle day-to-day administrative work
• Create new customer in system
• Generate Statement of Accounts for customers
• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted
• Perform general accounting duties
• Preparation of relevant supporting documents and schedule for tax, audit and statutory reporting
• Assist in quarterly GST reporting
• Adhoc accounting/administrative tasks as assigned by manager

Requirements:

• Diploma in Accountancy/Business or related discipline
• 1-3 years related working experience
• Competent in Microsoft Office (Excel, Word)
• Having experience in using Microsoft Dynamics Business Central is an advantage
• Meticulous and has good attention to details
• Able to multi-task and work under pressure

Scope of work: Handling account related tasks

· Year End Audit (Liaise with external auditor & tax agent)

· Bank reconciliation

· Liaise with supplier/ customer on the dispute invoice issue

· Prepare vendor reconciliation & payment schedule

· Ensure all payments are properly authorized with supported documentation

· Monthly salary and overtime claim preparation

· Filing on employer and employee income tax, filing GST submission & other IRAS matters

· Perform ad-hoc duties when assigned

· Renewal on insurance for the employees (Example: WICA/ FWMI/ corporate insurance)

· Submission & renewal for employee work pass

· Update leave and MC record

. Familiar with AUTOCOUNT software

. FULL set account

Requirements

· 3 years and above working experience in related field

· Knowledge in accounting skills and basic knowledge for Human Resources

· Strong knowledge in Microsoft Excel

· Organize & systematic with strong skills with number

· Good working knowledge of accepted accounting practices and principles

· Self-motivation with positive mind set with ‘Can Do’ attitude

. Work independently without much supervision.

*Having HR working experience will be an added advantage

Salary range: $ 2,500 to $ 4,000 per month depending on experience, qualification and interview outcome

AR:

1. Handle full functions of AR in Finance Department

2. Timely and accurate processing of invoices to customer

3. Carry out follow up actions to ensure receivables aging is clean and up to date

4. Create new debtor code

5. Process staff claims, submit quarterly GST, banker's guarantee application

6. Month end closing activity - AR aging report, bank reconciliation, balance sheet schedules and journal adjustments

7. Processing credit application form, managing credit risk

AP:

1. Handle full functions of AP in Finance Department

2. Timely and accurate processing of supplier invoices to match with supporting documents

3. Planning of cash out-flow and processing of payments

4. Ensure all payments made are in accordance to Company's policies, procedures and guidelines

5. Carry out follow up actions to ensure creditors aging is clean and up to date

6. Create new creditor code

7. Month end closing activity - AP aging report, bank reconciliation, balance sheet schedules and journal adjustments

8. Assist in the general Finance administrative duties and ad-hoc tasks as and when assigned by Immediate Supervisor

Job Highlight:-

• Walking distance to Tai Seng MRT
• Work-Life Balance - 5 days work week (Monday to Friday 9am - 6pm)
• Salaries, allowance, incentives, and performance bonuses and we groom internal talents

Responsibilties

Jobscope:

• Managing CFO Group's client account and liaise with CFO Group's clients locally or oversea such as China;
• Reconciling bank and vendor accounts, posting to and balancing the general ledger, processing payments, and compiling segments of monthly or quarterly or yearly closings;
• Resolving accounting queries and addressing issues that arise from client portfolios;
• Verifying the accuracy, completeness, and consistency of accounting information received;
• Preparing timely reports on Profit & Loss (P&L), Balance Sheet (BS), Bank Reconciliation, and other supporting schedules in accordance with the Company’s accounting policies;
• Assisting clients in setting up their business flow and handling payroll when required;
• Ensuring clients' compliance with all statutory obligations;
• Any other ad hoc tasks assigned by management from time to time.

Requirements

Skills and Experience:

• Candidate must possess at least Professional Certificate/ Bachelor's Degree / Post Graduate Diploma / Professional Degree in Accountancy or equivalent.
• Minimum 1 - 3 years of working experience in related field and preferred with experience in - maintaining full sets of accounts.
• Fluency in English/Mandarin is essential as the role involves direct communication with our Local/Chinese clients, ensuring effective and accurate exchange of information
• Knowledge of Xero is an added advantage
• Possess good accounting knowledge.
• Possess good time management, planning, and organizing skills.
• Good interpersonal and communication skills to interact effectively with clients and co-workers.

If you love working with and delighting customers, are resourceful, and love to organize fun experiences, we want to hear from you!

Read what it is like working at FunEmpire here: https://bit.ly/3RuyusY

Job Description:

• Client management and sales – client prospecting to identify their needs and create suitable proposals and quotations that meet their requirements
• Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations
• Be accountable for increasing revenue and securing sales to achieve sales targets
• Provide professional customer service, client support, and recommendations
• Proposal writing, quotation, invoicing, and payments
• Events planning and coordination – liaising with various internal and external stakeholders to ensure the creation of a successful event programme
• Assist in refining the company’s sales strategy and processes
• Collaborate with the Marketing team to suggest new marketing strategies and promotions

Job Highlights:

• Competitive salary and benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real-world impact
• International and collaborative team

Job Requirements:

• At least 1-2 years of experience in corporate sales (events and/or hospitality sales will be preferred)
• Meticulous and great attention to details
• Highly organized with good time management skills
• Strong communication skills – verbal, written, and presentations
• Able to work under pressure in a dynamic and fast-paced environment
• Proactive and can solve problems independently
• Work well with others as a good team player
• Demonstrate a high level of integrity and ability to handle confidential information appropriately
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!
• Great learning opportunities (everything from client management, sales opportunities, proposal and pitching, etc)
• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)
• Great working environment with capable people, merit-based systems, and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Benefits:

• Salary Range: SGD 3000 to SGD 4000 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental, and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, and drinks in the office

Job Description

Are you a dynamic and passionate individual who thrives on creating extraordinary customer experiences? We are seeking a highly motivated and experienced Customer Experience Executive to help shape our organisation’s customer-centric culture and champion efforts to make every customer interaction unforgettable and positively impactful!

Responsibilities

• Study and map as-is customer experiences, interactions, and touchpoints to gain a comprehensive understanding of the existing customer journeys
• Identify pain points and opportunities for improvement and recommend strategic solutions to enhance overall experience
• Understand customer needs and adopt a pro-active approach to maintain and build positive experiences
• Assist in establishing processes for collecting and analysing customer feedback, surveys and data analytics to gain insights into customer behaviour and preferences, and drive data-driven decision making
• Implement service quality standards and processes, monitor performance and drive continuous improvement initiatives
• Collaborate with Technology & Data team to identify and implement customer-centric technologies and tools that enhance the customer experience
• Collaborate with cross-functional teams to drive implementation of improvement initiatives and address potential challenges and resistance to change that may arise during the implementation
• Assist in developing and delivering training programmes to empower employees across the organisation to deliver exceptional customer service
• Analyse training effectiveness through performance metrics, customer feedback, and service quality evaluations
• Proactively address customer issues and concerns by ensuring timely and satisfactory resolution
• Propose innovative ideas and strategies to adapt to changing customer preferences and needs
• Prepare regular reports and presentations, highlighting progress and areas for improvement, to the management
• Stay current with industry trends and best practices in customer experience management
• Support and execute any ad-hoc duties and projects as assigned or required

Requirements

• Diploma/Bachelor’s degree in any field or equivalent
• Minimum 3 years of experience in customer experience design and journey mapping or related role, preferably with a track record of implementing successful customer experience strategies
• Customer-centric mindset with a passion for delivering exceptional experiences
• Excellent communication skills, both written and verbal, and possess effective leadership and influencing skills to collaborate and build cross-functional relationships
• Strong organisational skills and the ability to manage multiple projects simultaneously
• Proficient in Microsoft Office and customer experience software applications (e.g. Freshdesk, PowerBI)
• Ability to work in a fast-paced, deadline-driven environment with a high accuracy and attention to detail
• Excellent problem-solving skills, critical thinking and analytical skills, with the ability to analyse complex data and extract actionable insights
• Proactive, self-motivated and keen learner with the ability to work well in a team or independently
• Adaptable to changes in a highly dynamic work environment

Working Arrangement

Mon to Fri: 830am – 6pm

Salary

$2600 to $3800

Location

National Stadium (Stadium MRT)

Benefits

18 days AL

AWS + Bonus

HP Allowance

Flexible Allowance

What you'll get to do:

• Management and processing of international customer orders, inquiries, feedback.
• Handling social media customer service. Attend to customers’s enquires, comments and feedbacks on social media platforms (Facebook, Instagram, etc) in an efficient customer oriented manner.
• Coordinate with and provide support to customers and respective departments.
• Ability to communicate effectively, resolve conflicts and handle customer complaints
• Ability to perform operational duties and team project responsibilities
• Assist in social media outreach and marketing activities
• Miscellaneous operational and administrative duties

Requirements:

• Preferably with at least 1 year relevant experience
• Excellent customer service skills, spoken, written ability
• Possess good analytical abilities with interpersonal skills.

Job information:

• Office hours: 9 - 6pm
• Location: Next to Tai Seng Mrt
• Collaborative work culture

Successful applicants will be notified for interview.

Job Scope:

• Issue daily wholesales delivery orders.

• Calculate return for wholesales delivery order & issue wholesale invoices.

• Monitor bank receipt from bank statement.

• Follow up with outstanding payment.

• Arrange cheque collection & bank deposit.

• Issue tax invoices for cake orders & vouchers.

• Assist in monthly intercompany billing.

• Ensure completeness of sales transactions recorded (Receipt voucher & journal voucher).

• Prepare pivot tables for bank statements for retail sales.

• Verify & review invoices before payment processing.

• Ensure invoices are properly recorded in the accounting system.

• Ensure payments & reimbursement are processed timely.

• Perform payment reconciliation for all payment methods.

• Verify new supplier’s bank details & circulate for managements’ approval.

• Assist in preparing some petty cash payment.

• Monitor expiry date for lease agreement.

• Follow up with relevant department for new lease agreement.

• Ensure new lease agreement are taken up & old lease agreement are written off.

• Calculate & prepare monthly lease asset depreciation & finance interest.

• Maintain bank reconciliation & account receivable schedule.

• Maintain schedule for lease assets, lease liabilities & accrued interest.

• Prepare schedule required by auditor & management.

• Perform month-end financial closing according to company’s reporting timeline

• Assist in annual finance audit.

Job Requirements:

• Diploma/ Degree in Accountancy or an equivalent professional certification.

• Min. 3 years of relevant working experience.

• Good knowledge of APAC software.

• Singaporeans/ SPR Only

• Age below 50years old

• Female only

• Able to work on weekends (1 full day & 1 half day per month)

• Comfortable to work in Jurong area

• Proficient in Microsoft Office (Excel & Word)

• Strong attention to details, accuracy in data entry.

• Able to work independently.

• Good time management skills & ability to meet assigned deadlines.

• Effective communication skills to liaise with internal & external stakeholders.

Benefit:

Annual Leave 10 days, add one one day every completed one year, up to 14 days

Medical Leaves

Off in lieu 0.5 day for that worked full day Saturday

Role:

• Providing purchasing services in adherence to established purchasing procedures.
• Promptly notifying Technical Superintendents of any purchasing-related issues.
• Managing the computerized purchasing program.
• Carrying out additional tasks as assigned by superiors.
• Demonstrating familiarity with and adherence to the Company’s Management System.
• Efficiently implementing the Company’s Management System.
• Actively contributing to the development or modification of procedures.
• Advocating and supporting initiatives for continual improvement.

Requirements:

• Relevant education or equivalent training and experience.
• Proficient in communication.
• Familiarity with computer programs.
• Openness to learning and embracing new systems and ideas.
• Strong communication skills and the ability to collaborate within a team.