Seeking for Service Desk/Account Admin Executive (Novena)

1 year contract under agency payroll

Location: 55 Newton Rd, Revenue House (Novena)

Salary (inclusive of all allowance): $2300 - $2700

Incentive of performance bonus up to 1 month basic salary subject to reporting manager’s appraisal at the end of 1 year contract

Work Schedule: Mon - Fri Staggered Hours + Saturday (once a month)

Monday - Friday (shift to rotate weekly-based)

• 7am - 4.30pm
• 8am - 5:30pm
• 9am - 6:30pm
• 10am - 7:30pm

Saturday (shift to rotate person-based, take turn): 7am - 1:30pm

Jobscope:

• As Service Desk Executive, confident with answering phone calls and able to provide first-level support to end users.
• Familiar with the use of incident management tool, SMoD.
• Perform unlock AD user accounts, service accounts, check on password expiry and check on account status.
• Able to understand user's issues and logged as incident accordingly based on severity.
• Escalate and then follow-up incidents with support teams within SLA timeframe.
• As a Data Centre Operator, able to verify visitor's identity and check on the purpose of visit.
• Health check within data centre: ensure CRAC units are up, alert when high temperature.
• Health check on servers in data centre and notify System Administrator if there is abnormality.
• Able to manage retired/spoilt hard disk for disposal and process accordingly.
• As Account Admin Executive, create and delete AD user's accounts, service accounts.
• Reset password of above-mentioned accounts.
• Assign and unassign of RSA tokens to users.
• Create and delete AD groups, add and remove AD users from/to groups.
• Prepare and print out password letters for new onboarding users.
• Knowledgeable in Microsoft Outlook. Able to have quick observation in checking emails as email contents can be critical and may contain alerts.

Requirement:

• Singaporean (required g50 clearance)
• Able to work Staggered hours on Mon - Fri and once a month on Saturday as per duty roster
• Higher Nitec or Diploma in IT
• At least 1 year experience in IT
• Knowledgeable in Microsoft Outlook
• Keen in the jobscope listed above
• Able to commit for the full 1 year contract
• Punctuality in attendance

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Human Resource Executive - Talent Acquisition & Management who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience
• Experience in Staffing/ Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Identify any foreseeable risk arising from the workplace or work processes.
• Perform site safety & health audit, meeting and prepare reports for relevant parties.
• Create safety & health management programs and ensures effective implementation.
• Review workplace records, certificates, notices and documents and kept under the WSHA.

Requirements:

• Diploma in Workplace Safety & Health or equivalent
• Registered WSHO with ECO and ECMO
• At least 5 years of WSHO experience in LTA Projects.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

RESPONSIBILITIES

• Handle incoming calls and walk-in enquiries
• Carry out basic admin duties such as filing, data entry, scanning/sorting documents and reports
• Support sales team with coordination of orders/samples
• Support coordination of import/export shipments
• Process quotations/invoices/POs/goods receipt
• Other ad-hoc duties assigned from time to time with different departments as and when required

REQUIREMENT

• Immediate Full-Time position available
• Good team player, pro-active, meticulous and organized
• Problem solver who enjoys working closely with people
• Pays strong attention to details esp when capturing data
• Good knowledge with Microsoft Office applications (Office 365, Excel, Teams etc)
• Ability to multitask and also work independently
• Possess a positive learning attitude
• Hiring only Singaporeans/PR/Malaysians WP

Working Days/Hours/Location

· Monday - Friday

· 8.30am - 6pm

· No OT

· Located in the East, Tampines

Interested applicants may apply through the following methods

· Send your resume/CV to [email protected]

· Call or WhatsApp 9183 7676 for a faster response

Responsibilities:

1. Social Media Content Creation: Develop and execute social media strategies, responsible for creating engaging content, interacting with target audiences, and enhancing brand visibility.
2. PR Event Planning: Plan and execute PR events, including press conferences, media communications, and other promotional activities to enhance the company's image and products.
3. Web3/Blockchain Knowledge: Have a certain understanding of Web3 and blockchain technology, and integrate relevant knowledge into communication strategies to support the company's development in this field.
4. Crisis Management: Respond rapidly and effectively to potential crisis situations when needed, safeguarding the company's reputation and interests.
5. Report Writing: Draft high-quality reports, press releases, and other documents to ensure consistency with the company's image and objectives.

Requirements:

1. Minimum of 2 years of experience in public relations or communications, with a preference for candidates with social media content creation experience.
2. Familiarity with Web3 and blockchain technology, with the ability to incorporate it into communication strategies.
3. Excellent communication and coordination skills, capable of effective interaction with internal and external stakeholders.
4. Agile thinking, able to adapt flexibly in a fast-paced environment.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

NEFERTI was inspired by the ancient Egyptian Queen Nefertiti, whose beauty was legendary and with the archaeological discovery of her head bust, remains the worlds most recognisable icon of beauty.

An affiliate of Henatenn Holdings, NEFERTI was established in 2010 and provided omni-channel supply chain management solutions for beauty and lifestyle products. Supported by over 70 diverse talents in the Singapore headquarters, it manages a comprehensive portfolio across multiple categories: skincare, personal care, fragrances, cosmetics, household and beverages.

NEFERTI offers its experience in distribution logistics and product management, an established and robust global network, and local capabilities to navigate seamlessly in the respective countries. In tandem with its business volume, its reputation amongst industry players has also grown exponentially, making it one of the preferred partners of many brands. Presently, NEFERTI connects with customers spanning China, Taiwan, Hong Kong, Japan, Dubai (UAE), Thailand, Australia, USA, Indonesia, Cambodia, Vietnam, Myanmar and Malaysia.

Its transformation to be a leading omni-channel supply chain solution provider has resulted in multiple e-commerce platforms selecting NEFERTI to power its beauty product and fragrance offering as the backend enabler, from sourcing, inventory management, forecasting, delivery as well as marketing.

Its move to its warehousing facilities has enabled NEFERTI to incorporate digital tools to manage and control information, finance and flow of goods. It has allowed innovative solutions for its customers, as it continues to offer value and competitive ness to meet the needs of the markets and the network.

About this role:

This position is one of the key team members of our eCommerce team. You will be responsible for running B2B and B2C eCommerce for Multiple brands with strong coordination with online Platforms and principles.

What does success look like?

• Provide end-to-end solutions comprising of order management, Seller center management, fulfillment, and coordination of last-mile services.
• Responsible for quarterly project management from planning to execution and maintenance as well as traffic/sales projection; including product listings, images, campaigns, orders, warehouse management & and delivery fulfillment, payments, refunds, customer service, and inquiries in all E-Commerce platforms.
• Provide good customer service, after-sales service, and handling of inquiries on marketplaces
• Work closely with warehouse operations for e-commerce during mega campaigns (may require office hours/ weekend engagement with key stakeholders)
• Maintain inventory and stocks in the E-Commerce platform.
• Key liaison with eCommerce partners and principles
• Coordinate with cross-functional teams to establish & and implement online promotional pricing and product strategies to drive and track traffic & and sales performance.
• Execute & and maintain platform content as instructed by Principles while ensuring all content (pages, products & prices, etc) is up to date, current, and in line with guidelines/references.
• Manage pricing and promotional budgets as deployed by the principles.
• Monitor competition and provide suggestions for improvement.
• Be involved in occasional events and execute any ad-hoc projects given by management.
• Purchase Order processing into the company's ERP System.

Requirements:

• Diploma in business, Marketing, or related fields
• Interest and understanding in E-commerce and excited about e-commerce marketing.
• Meticulous with strong attention to detail
• Good communication skills in both written and spoken English.
• Ability to multi-task, meet deadlines, and thrive in a fast-paced environment.

Corporate Secretarial Executive

JOB DESCRIPTION

• To provide full suite of corporate secretarial related services (e.g., incorporation of company, change of company officers and share transfers)
• Handling submission of ACRA & IRAS transactions
• Preparing Directors/Shareholders resolutions, Extraordinary / Annual General Meetings Minutes, relevant statutory forms and other related documents for on-going corporate secretarial matters.
• Ensure that secretarial files and statutory records are properly updated and maintained
• Performing Onboarding / Ongoing Due Diligence Check on new and existing clients
• Any other corporate and ad-hoc jobs as required

REQUIREMENTS

• Diploma/Advanced Diploma/Degree in relevant field, Business Administration, Business Management or Law
• Great interpersonal and communication skills.
• Able to work independently with minimal supervision.
• Holding or currently pursuing corporate secretarial qualification / compliance background would be an advantage.
• Prior relevant corporate secretarial experience will be an advantage

To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery

•To ensure accuracy and compliant for all customers’ requests

•To successfully cross-buy the Bank’s products and services

•To successfully migrate customers to Bank’s digital platform by understanding customers’ wants and needs

•To adhere to professional standards of behavior& conduct in dealing with customers & fellow CSOs.

•Flexibility in work deployment when business needs arise

•Support and protect the DBS brand by creating positive discussions in the social media community and to ensure message consistency across the different online platforms

•Support Operations in managing and resolving requests related to customers’ follow up and transactional request fulfilment. (Fulfilment Team)ensure message consistency across the different online platforms

Minimum Educational level :

1) Diploma & Degree holders

POSITION DESCRIPTION AND RESPONSIBILITIES

• Perform daily accounting & finance duties including receivables and payables processes
• Responsible of general journal entries, bank reconciliation, Audit Schedules
• Record vendor invoices, prepare payment voucher and ensure proper recording of payments into the system
• Prepare Accounts payable & Accounts Receivable Aging report and handle vendor’s inquiry
• Report Monthly Cashflow Statement and forecast
• Assist in the stock take and Fixed Assets sighting
• Assist in the compute and filing of GST quarterly return
• Has a working knowledge in costing and allocation
• Assist in maintenance of fixed asset schedule and documentation
• To support in preparation of month-end closing reports
• Manage all claims and process payments of bills & staff claims
• Any other duties as assigned from time to time by Immediate Superior

QUALIIFCATIONS/REQUIREMENTS

• Candidate must possess at least LCCI Higher or Diploma in Accounting
• Preferably with 1 years of working experience in healthcare
• Strong analytical problem-solving skills
• Organized and able to work independently with minimum supervision
• Proficient with Microsoft Office (Word, Excel)

Interested candidates, please apply with your updated resume, expected salary and notice period to [email protected]

We regret that only shortlisted applicants will be notified.

Job Info:

• Salary: Basic up to $3300 + AWS + VB
• Working Hour: Monday - Friday (8am - 5:30pm); Saturday (8am - 12pm) - Once per month
• Location: Tampines East MRT

Job Scope:

• Responsible for sourcing, purchasing, logistics, and inventory management
• Communicate with management, and contractors on cost estimation
• Negotiate project terms to ensure comprehensive issue resolution
• Develop cost-reduction strategies to enhance overall project value
• Ensure all purchased items meet specifications and comply with standards
• Manage complete logistic processes including shipping documentation (primarily import; export when needed)
• Maintain close liaison with suppliers for delivery promptness and commitment
• Manage purchase requisitions, orders, delivery orders, and invoices
• Manage company vendors such as IT, maintenance/repair/operating contracts, etc
• Oversee various contracts including purchasing, certificates, renewal inspections, etc
• Address suppliers, vendors, and internal inquiries

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Human Resource Executive - Talent Acquisition & Management who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience
• Experience in Staffing/ Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Our client, a leading Real Estate Investment Trust (REIT) listed on the Singapore Exchange (SGX), is seeking an experienced and detail-oriented Company Secretary to join their team. The ideal candidate will have in-depth knowledge of SGX listing requirements and the Singapore Companies Act, with a proven track record in managing end-to-end corporate secretarial functions for publicly listed companies.

Job Overview:

As the Company Secretary for the REIT, you will play a critical role in ensuring compliance with regulatory and corporate governance requirements. The successful candidate will be responsible for a wide range of corporate secretarial duties, including board and committee meetings, AGMs, SGX announcements, and other statutory obligations.

Key Responsibilities:

• Ensure compliance with the SGX Listing Manual and the Singapore Companies Act.
• Provide guidance to the board on corporate governance matters and best practices.
• Coordinate and organize board and committee meetings, including the preparation and distribution of meeting agendas and materials.
• Draft and circulate minutes of meetings, ensuring accurate and timely documentation.
• Oversee the organization and execution of the Annual General Meeting (AGM).
• Assist in the preparation of AGM documents and manage shareholder communications.
• Prepare and submit timely and accurate announcements to the SGX, ensuring compliance with regulatory requirements.
• Liaise with relevant stakeholders for the dissemination of information to the market.
• Draft and maintain board resolutions in accordance with legal and regulatory requirements.
• Monitor changes in legislation and advise the board on their implications.
• Ensure compliance with all statutory and regulatory requirements, including the maintenance of statutory records.

Qualifications:

• Professional qualification as a Chartered Secretary (ICSA) or equivalent.
• Minimum 7 years of relevant experience in corporate secretarial functions, preferably with SGX-listed companies.
• Familiarity with the SGX Listing Manual and the Singapore Companies Act is essential.

• Overall, responsible for purchasing, logistics and production planning.
• Review requested items for requisition to identify the suitability of the material and track overdue material requests.
• Handle Purchase Requisition and Purchase Order and source for product alternatives.
• Responsible in sourcing and negotiation and purchase forecast planning.

Requirements:

• Diploma and above
• At least 2 years of purchasing and production planning experience in Marine/Shipping industry.
• Proficient in SAP and MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• Prepare for opening/closing of stores
• Ordering, inventory, quality control
• Customer service
• Sales management, promotion planning/implementation
• Shift planning and management
• Employee training (hygiene management and education)
• Prepare products and photos for sales campaigns

Job Requirements:

• Knowing in Japan Culture, speaking and writing in Japanese will be advantage
• Handling and preparation of meat products
• No experience is required, training provided
• Able to work weekends, public holidays, and shift hours
• Passion in Customer Service and feedback
• Service-oriented and a good team player
• Positive attitude and willing to work!
• Good in communication and interpersonal skills
• Handling and preparation of meat products

We are searching for an energetic individual who enjoys engaging people, understand the concept and design of customer journey and digitally savvy. If you have any of these attributes, we hope to hear from you.

About the JOB:

Customer Experience and Audit

• Plan, conduct, and facilitate stakeholder discussions, workshops, user surveys, and interviews.
• Create user stories, personas, and storyboards.
• Maintain, review, and create new customer journey maps to enhance corporate clients' and their online and offline experiences.
• Translate all findings and goals into actionable recommendations.
• Plan and conduct user testing or mystery shopping to audit current offerings.

Service Delivery

• Develop, implement corporate clients’ service, and feedback policies, SOPs, and workflows in compliance with the Company’s policies, procedures, and processes to handle customer interactions and communications.
• Spearhead service excellence and sourcing training for Social & Recreational related topics
• Reinforce service excellence and operations training for the Guest Services team and lead the Guest Experience team to achieve service excellence across the Company.

Requirements:

• Degree/Diploma in Business, Marketing, or equivalent.
• At least 2 years of work experience, preferably in customer service and experience, and/or user experience.
• Digitally savvy with familiarity in CX/UX design, conducting UAT.
• Design thinking and customer service skills will be an advantage.
• Familiar with CRM programmes, databases, and data analytics such as Salesforce.
• Strong analytical, conceptualisation, and problem-solving skills.
• Excellent PowerPoint, visual presentation, and facilitation skills.

*Please attach portfolio link in resume

This is a pivotal role that requires a versatile person with professional communication skills to handle and resolve issues.

Key Responsibilities:

• Oversee and manage the Guest Experience Index (GEI) to measure customers’ sentiments of the brand and develop strategies to drive a high standard of customer satisfaction.

• Work collaboratively with various internal stakeholders to ensure customers’ experiences align with the company's brand and mission.

• Manage and optimize the Customer Relationship Management (CRM) system to ensure seamless integration across the company and accurate data capture throughout the customer lifecycle.

• Analyse customer feedback from all consumer touchpoints, identifying trends, areas for improvement, and opportunities to increase customer loyalty.

• Offer prompt and accurate responses to customer inquiries via phone, email, social media, and chat.

• Investigate and resolve customer complaints, ensuring solutions align with brand values and improve customer satisfaction.

• Collaborate with internal stakeholder teams to address and prevent recurrent issues.

• Prepare and present weekly and monthly customer service reports on feedback, GEI and NPS scoring, service recovery, and actionable recommendations.

• Undertake additional Marketing administrative duties as required, including sourcing quotations, preparation of minutes, reports, and upkeep marketing assets inventory.

• Manage the CEO's schedule, including organizing appointments, meetings, travel arrangements, and expense claims.

Requirements:

• Demonstrable experience in customer service, ideally within the hospitality or F&B service sector.

• Exceptional written and verbal communication and interpersonal skills.

• Proven ability in problem-solving, maintaining a customer-focused approach and exceeding customers’ expectations.

• Able to manage stressful situations with poise and professionalism.

• Proficiency in PowerPoint and Excel

Intro:

Responsible for a portfolio of clientele which includes private and public limited companies and foreign companies in area of advisory and compliance work in relevant company legislations and regulations

Some of the things you’ll be doing:

· Ensure statutory and compliance requirements are met

· Attend board, board committee and general meetings to record the proceedings of such meetings, drafting and releasing announcements via SGXNet to the stock exchange as well as handling immigration related matters

· Responsible for onboarding of new clients, ongoing monitoring and conducting client due diligence checks

· Seeking out and maximizing ad-hoc revenue opportunities of the sub-team through interacting with the client contacts

· Actively involved beyond the surface follow up on debtor’s management of client outstanding invoices.

· Support the Manager with the current works processes of the respective sub-team and portfolio to improve upon

· To engage as relationship bridge between the client and the Compliance team on the various annual file review challenges in updating and verifying information needs as well manage the information needs optimally

· Perform other ad hoc duties as assigned

What technical skills, experience, and qualifications do you need?

· Institute of Chartered Secretaries and Administrators (ICSA) qualification or those pursuing, as well as Diploma in Business Administration/Commerce/Law with a minimum of 4 years relevant corporate secretarial experience

· Experience in handling SGX listed companies will be an advantage

· Meticulous individual with strong sense of responsibility, pro-active client servicing aptitude and basic commercial acumen

· Strong team player with positive working attitude, able to work independently and multi-task

· Good interpersonal, oral and written communication skills

· Proficiency in MS Office and knowledge of Viewpoint will be an advantage

· Strong sense of responsibility

Location: Lor Chuan (Near MRT)

Industry: Intelligent Building Solution Provider – Japanese MNC

Salary range: Up to $4,200.00 + Attractive bonuses

Key Accountabilities

• Plan, direct and deliver training programme / activities for regional office
• Conduct review of existing training and to improve training programme / activities for regional office
• Design and develop e-Learning content.
• Improvise training and audit processes, documents, and forms for better productivity and efficiency at work.

Pre-requisites

• Diploma in any discipline Candidates with relevant experience in training and as trainer will have an advantage.
• Possess ACTA/DACE certified will have an advantage.
• Having technical knowledge/background of HVAC/control will have an advantage.
• Proficiency in Microsoft Office applications especially excel, word and PowerPoint.
• Highly positive with the "can-do" spirit.

Notes:

• Business travel: Mandatory 30%
• (mainly to affiliate company in Asia/Oceania region. Maybe to Japan. Usually a few days to a week)
• Experience in the HVAC industry is preferred. But not mandatory.
• Trainer's field of expertise - Training will be provide (air conditioner sales, service, installation, solutions (aircon & building equipment control), etc.
• Can speak and understand Mandarin. Need to provide an dhave trainings in Taiwan.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd,

20 Cecil Street, #08-09, PLUS Building, Singapore 049705

Tel: 6950 9722

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen

We are seeking a dynamic and results-driven Marketing Executive to join our team. As a Marketing Executive, you will play a crucial role in promoting our inclusive attraction tours to a wider audience. Your primary responsibility will be to develop and implement strategic marketing initiatives that showcase the unique features and accessibility of our tours.

Key Responsibilities:

1. Conduct market research to identify trends, competitors, and customer demographics in the Attraction Tours with Mobility Devices industry.
2. Develop targeted marketing campaigns that resonate with the specific needs of individuals using mobility devices.
3. Create engaging content for various channels, including social media, blogs, and email, highlighting the inclusivity of our tours.
4. Collaborate with the operations team to gather insights on tour features, accessibility, and customer satisfaction.

Qualifications:

• Proven experience in marketing, preferably in the tourism or hospitality industry.
• Familiarity with accessibility and inclusivity considerations is a plus.
• Strong written and verbal communication skills.
• Creative thinking and ability to develop innovative marketing strategies.
• Proficiency in using digital marketing tools and platforms.

We are a modern Mediterranean restaurant looking for an outgoing and personable candidate to join our team! You will be responsible for building a friendly and welcoming environment as the first impression for all of our guests. You will strive to create exceptional, memorable experiences for all of our guests straight from their initial enquiry.

As our Guest Experience Executive, you are responsible for ensuring that on all occasions guests are completely satisfied with their dining experience, exceeding all their expectations.

Salary: S$ 2,800 - $3,500 depending on work experience

Benefits:

• 5 Days Work Week
• Monthly Sales Incentive $250 to $500
• Staff Meals Provided
• Birthday Benefits

Responsibilities:

Customer Management:

• Manage the hostess desk during service hours to greet customers, ensure they are seated accordingly and handed over to service team
• Ensuring that an impeccable customer experience for guests is maintained and that positive reviews of the restaurant are received online and offline
• Managing guests’ expectations and attending to complaints, ensuring that service recovery takes precedence over most considerations
• Manage and oversee all reservation channels including: Phone calls, online bookings, text messages and reservation emails
• Display in-depth knowledge of the restaurant’s product offerings so as to engage with the customers and recommend products/services
• Responsible for maintaining the CRM system, capturing new data and ensuring it is updated consistently

Venue Management:

• Ensure that all spaces are styled, clean and presentable for each service every day
• Report to Management and assist with the coordination of suppliers/contractors on any maintenance issues
• Ensure service team are following SOP checklist every day so to ensure the venue is set-up and ready to receive guests

Requirements:

• At least 1 year experience of Customer Service Management within the hospitality industry
• Passionate in delivering top-notch hospitality experience
• Excellent communication skills, both written and verbal
• Confident with handling payment transactions and POS systems
• Great time management and problem-solving skills
• Ability to stay calm, organised, and efficient under pressure
• Has great initiative and is service-oriented
• Ability to proactively approach and engage with guests and team members

• Review of operation data to submit mileage claims via LTA system in a timely and accurate manner
• Liaise with relevant parties within the company for information required for mileage claims
• Any other ad-hoc duties assigned by Execs that are related to mileage claims

Requirements:

• Minimum Diploma in any discipline
• Able to manage, drive and thrive in a performance-oriented environment
• Ability to work well with others in a collaborative environment
• Ability to think ahead and anticipate possible barriers
• Self-motivated to carry project to its end
• Demonstrate the ability to follow through on commitments
• Willingness to be open, to learn, and take on new responsibilities
• Good written and verbal communications skills
• Proficient in Microsoft Office (i.e. Words, Excel)

Responsibilities and Duties

• Promote B2B conferences / trainings worldwide
• Coordinate and take ownership of the generation of marketing collaterals, database segmentation, and ensure campaign is on track
• Identify new growth opportunities through establishment of media partners, associations and sponsors
• Liaise with clients directly and build client centric relationship which includes responding to client enquiries
• Conduct in-depth internet market research as well as phone research with senior decision-makers in MNCs and Global Fortune 500 Companies to understand their learning needs
• Identify and source respected industry experts to become conference speakers
• Assist General Manager in developing strategic marketing plan for each event
• Produce a detailed and engaging event agenda to ensure event success

Qualifications and Skills

• Must be passionate about marketing
• Good market research skill
• Excellent communication skill in English (both verbal and written)
• Self motivated and result oriented
• Able to work independently
• Proficiency in Photoshop and Dreamweaver will be a plus
• University degree required

Benefits

• Competitive basic salary + uncapped commission & bonus schemes
• Continuous personal development
• Annual Company overseas trip

Interested applicants can send your CV/resume indicating your current and expected remuneration and availability/notice period to hr (at) infocusinternational.com

Job Scope

● Issue invoices and credit notes for tuition fees and other fees in a timely fashion.

● Billing of facilities rental, utilities and intercompany transactions.

● Perform daily cash management duties, including bank transfers and posting of

receipts to the accounts receivable sub-ledger.

● Perform Data Entry into Engage and Sage Accounting System.

● Monitor bank statements for incoming funds and update records.

● Maintain accounts receivable records to ensure aging is up to date, credits, refunds and collections are applied.

● Provide statistics on the collection progress

● Follow up on collection and allocation of tuition fees

● Follow up with parents and companies on any issues with invoicing and receipts.

● Maintain the accounts receivable customer files.

● Provide an up to date list of company billing contacts.

● Manage the sales inventories.

● Month end closing, reconciliation of accounts and

● Maintain the Audit Schedules monthly and assist in year end audit activities.

● Involvement in whole school events and activities as required.

● To perform any other duties as assigned by the management, stakeholders and

reporting manager/link

Job Requirements

• Min. 2-3 years of experience in Accountancy

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

Job Purpose:

The Accounting and Payroll Officer is responsible for delivering precise and timely financial information and reports to support informed decision-making. This role entails managing accounting and payroll services for CSLB clients, contributing to the efficient operations of the CSLB Asia team and its clientele.

Organization Chart:

This position reports to the Managing Director, Carol Liao.

Key Result Areas / Accountabilities:

Financial and Payroll Role:

1. In charge of maintaining full sets of books for a portfolio of clients including preparing payments, bank reconciliations, fixed assets, raising journals and preparing financial reports in the Xero accounting system

2. Provide monthly or quarterly management accounts for CSLB clients.

3. Perform general bookkeeping using cloud-based accountancy platforms including Xero and Quickbooks.

4. . Work with clients to provide monthly payroll instructions and manage and execute the end-to-end payroll process, including data input and validation. Manages full cycle of monthly payroll which includes mid-month payroll, end month payroll and CPF submission.

5. Manages payroll-related enquires and resolves any discrepancies.

6. Submission of tax clearance, yearly income tax, government paid leave, NS claims and other government claims.

7. Complete tax filing, including GST returns, for CSLB clients.

8. Prepare financial statements following ACRA guidelines for annual return filing for new and existing clients.

9. Address financial inquiries by gathering and analysing financial data as and when requested by CSLB clients.

10. Provide financial guidance by studying operational practices and developing recommendations.

11. Stay updated on job knowledge by staying current with financial regulations and best practices, participating in educational opportunities, reading professional publications, and maintaining professional networks.

Essential Know-How:

1. Possess a diploma in Accountancy, Human Resource or related filed.

2. Minimum of 1 years of experience in finance and accountancy.

3. Proficiency in online cloud-based accountancy and payroll systems.

4. Exhibit high integrity and honesty in all professional matters and competent English speaking and writing skills.

5. Be an independent, diligent, and meticulous worker capable of collaborating with the CSLB team.