Our client is a global MNC, one of the leaders in the F&B industry. Due to business needs, they are now recruiting a Finance Manager to be part of their Finance Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Finance Manager:

• Leading the financial strategy of the company.
• Manage and oversee the daily operations of the finance department.
• Developing financial business plans, revenue models, and forecasts, and ensuring the company's performance aligns with its long-term growth strategy.
• Overseeing budgeting, cost management, and all Finance & Accounting functions.
• Ensuring compliance with relevant regulations.
• Advising executive management on financial implications.
• Maintaining relationships with financial institutions.
• All other ad hoc duties as assigned.

Requirements:

• Min Diploma in Accounting and any other related field
• Leadership skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Primary Responsibilities

• Assist guests with enquiries and requests
• Perform meet and greet in the lobby and in-room registration
• Manage the Front Desk operation and assist in Housekeeping/F&B operations
• Work and coordinate with other departments to satisfy guest requests/complaints
• Interact with guests; provide warm and memorable guest experience, ensure all guest receive prompt and excellent standard of service
• Seek and devise new initiatives to enhance the overall guest experience

Requirements

• Diploma in Hotels/Hospitality Management or its equivalent
• Min 3 years’ experience in the Hotel industry, preferably in 5-star hotels
• Good technical knowledge of Front Office and Guest Services operations
• Good interpersonal, communication and supervisory skills

About Us

Established in 2019, Infinix Hospitality Management Pte Ltd is a budding cleaning and interior design company that provides a suite of interior design consultancy, ranging from interior styling, carpentry work, interior consultancy & cleaning services like commercial contractual cleaning, upholstery, facility maintenance and residential cleaning services.

We are focused on delivering bespoke services that are customer-centric and time-critical, we operate synonymously with our clients' core values.

1. Role Description

Attachment / Traineeship Description:

Essence of the role

We are currently looking for a Social Media Strategist with experience in a wide variety of digital marketing technology tools (e.g. social media mgmt. content mgmt system, analytics (google/analytics) with good understanding of tools available in the market

As our social media strategist, you will manage lookt to work with our marketing team to manage our Social Media presence from planning through delivery.

2. Specific Responsibilities:

• Manage our online social media presence for our interior design and cleaning business

• Work with the directors and marketing manager as the subject matter expert for digital marketing

• Proactively take on responsibility and work on how to improve digital capacity and capability through digital marketing tools

• Lead project in staring our digital marketing campaign, social media campaigns and SEO strategy

• Expand the brand presence of the company increasing brand awareness and strengthen brand loyalty

• Define marketing strategy and develop highly engaging, strategically focused campaigns and content to drive traffic to and revenue on our website.

• Drive strategic development of our site's journey planning, audience segmentation, marketing technology stack, media planning and buying strategies, and reporting and analytics

• Develop marketing success criteria, with tracking & readout against goals done on a weekly basis. Evaluate funnel conversion, repeat and penetration rates, and engagement metrics and provide recommendations for continuous improvement of metrics

• Ensure project delivery is in line with requirements, guideline and vision of the team.

3. Competencies
To be successful in this role you are someone who takes pride in being organized and reliable, who is self-managed and able to prioritize tasks and respecting strict deadlines with thoroughness. Furthermore, you are able to maintain and act on both long-term projects and short-term tasks.

• Experience in digital market strategy, campaigns & driving result

• Graphic design skills, Knowledge in Adobe Photoshop, Illustrator, InDesign (or any other graphics manipulation software)

• Ideally experience of starting a new social media page from scratch and with results to show.

• Have some form of experience with Interior Design & Residential Cleaning

• Able to review and identify gaps in marketing strategy for improvement

• Prior experience in consulting for digital marketing will be desirable

• Knowledge of digital marketing tools

• Experience in Google Analytics

• Able to work in fast paced environment.

• Good communication and written skills

• The ability to work independently and in a team

4. Duration of Traineeship/Attachment Offered Duration of Attachment / Traineeship:

6 months subject to conversion to full timer after Traineeship

5. Approved Training Allowance

•Fresh Graduates --$1500 to $2500

•Non Mature Mid Career Individuals ----$1500 to $2600

•Mature Mid Career Individuals --$--$1500 to $3400

6.Education Qualifications Required for the

Traineeship Role under SGUnited Traineeship

This position is open for both recent graduates and

mid-career individuals (mature and non-mature).

Graduates interested in this position should possess

a Poly Diploma Qualification. Mid-career individuals

from any qualification level can apply.

About Us

Your Local Singapore Cleaning Partner. We're a young, vibrant, explosive and modern cleaning company dedicated to making your space shine. From homes to offices, we dust away your worries for a fresh and clean environment for you to live and work in.

Description

We are looking for a rock-star intern who is creative, daring and experimental to help us light up our social media pages with provocative, adventurous and happy posts;

Your main duties will probably include:

1. Explore & develop creative post and reels for marketing purposes including but not limited to Instagram, Facebook, and TikTok
2. Craft and assist the team in planning marketing strategies to further the agency's marketing efforts
3. Assist in the posting of social media contents across the social media platforms
4. Produce, shoot, and edit content for our social media platforms
5. Provide external event support for the marketing team

Requirements for this position include:

1. Well-versed with Adobe software, Canva, Capcut, and other social media editing software
2. Possess experience and knowledge in filming and editing social media content
3. Passionate about content creation and knowledgeable about the latest changes in social media apps (e.g. TikTok, Instagram)
4. Fast and willing learner
5. Independent, communicative, and proactive team worker
6. Organised, able to multitask, and highly motivated

We are open to any form of help with flexible work timing and flexible work wages to accomodate to the time you can commit. Ideally we can have you for our own and have your full attention, but if your looking for something with not too much commitment, we will be open to discuss as well.

What we hope you can achieve from this internship;

1. Be able to produce and create posts to reach all our followers and more

2. Be adventourous and influence our business results

3. Be able to learn and groom your social media skills using our page as a platform and take away a skill set that can help you in your future social media career

About Us

Your Local Singapore Cleaning Partner. We're a young, vibrant, explosive and modern cleaning company dedicated to making your space shine. From homes to offices, we dust away your worries for a fresh and clean environment for you to live and work in.

Description

We are looking for a rock-star intern who is creative, daring and experimental to help us light up our social media pages with provocative, adventurous and happy reels;

Your main duties will probably include:

1. Explore & develop creative reels for marketing purposes including but not limited to Instagram, Facebook, and TikTok
2. Craft and assist the team in planning videoing our team when they are at work and some of our clients to further our marketing efforts
3. Assist in the posting of social media contents across the social media platforms
4. Produce, shoot, and edit content for our social media platforms
5. Help create and put our thoughts and idea and create it into video and reels.
6. Help create reels and video to sell our services, educate our customers more on our product and help to influence to understand the importance and benefits of using external cleaning vendors to help with their daily cleaning duties at home.

Requirements for this position include:

1. Well-versed with Adobe software, Canva, Capcut, and other social media editing software
2. Possess experience and knowledge in filming and editing social media content
3. Passionate about content creation and knowledgeable about the latest changes in social media apps (e.g. TikTok, Instagram)
4. Fast and willing learner
5. Independent, communicative, and proactive team worker
6. Organised, able to multitask, and highly motivated

We are open to any form of help with flexible work timing and flexible work wages to accomodate to the time you can commit. Ideally we can have you for our own and have your full attention, but if your looking for something with not too much commitment, we will be open to discuss as well.

What we hope you can achieve from this internship;

1. Be able to produce and create posts to reach all our followers and more

2. Be adventourous and influence our business results

3. Be able to learn and groom your social media skills using our page as a platform and take away a skill set that can help you in your future social media career

Job Scope:

• Plan and execute media strategies across social media activities/platforms (Facebook, IG)
• Use of marketing tools to ensure content is appealing to specific target audiences
• Build and manage company’s profile and online presence
• Create and spread brand awareness appropriately
• Launch and boost cost effective social media campaigns
• Provide on-site support for ad hoc events
• Any other ad-hocs as assigned

Job Requirement:

• A level, local diploma or BSc in digital marketing / communications field or similar
• Able to think out of the box and creative
• Basic knowledge of social media
• Strong presentation skills
• Candidates with internship experience may have a competitive advantage.
• Work from home arrangements
• Need to be familiar with AI & Photoshop

Please apply for this position by submitting your text CV and portfolio

Job Summary:

As a Hospitality Executive – Butler Services, you will oversee the day-to-day operations of the Butler team, ensuring that our guests receive the highest level of personalized service. Your responsibilities will include supervising and mentoring the Butler team, managing guest requests, and ensuring seamless coordination between departments. You will embody Resort World Sentosa commitment to luxury and attention to detail, setting the standard for guest service.

Key Responsibilities:

Team Leadership:

• Supervise and support the Butler team, ensuring high standards of service are consistently met.
• Conduct training sessions and mentor junior butlers to enhance service delivery.
• Lead daily briefings and ensure effective communication within the team.

Personalised Services:

• Assist with check-in and check-out procedures, ensuring a seamless experience for guests.
• Handle guest inquiries, reservations, and room assignments.
• Manage VIP and special guest requests with meticulous attention to detail.
• Assist with guest requests such as unpacking and packing, laundry, and in-room dining services.

Operational Duties:

• Manage cashiering tasks and maintain accurate records of guest transactions.
• Provide guests with information about local attractions, restaurants, and transportation options.
• Arrange transportation, tours, restaurant reservations, and other guest requests.
• Assist with luggage handling and coordinate guest arrivals and departures.
• Coordinate with other departments to ensure seamless service delivery.
• Maintain accurate records of guest preferences and special requests.

Qualifications:

Knowledge and Experience:

• Minimum GCE O Level.
• Diploma or Degree in Hospitality or Business Management from a recognized institution is an advantage.
• Previous supervisory experience in a luxury hotel setting is preferred.
• Flexibility to work various shifts.
• A valid driving license is considered an advantage.
• Proficient in computer and property management systems
• Strong communication skills in English; proficiency in other languages or a basic understanding of additional languages is an advantage.

Our client is a global MNC, one of the leaders in the F&B industry. Due to business needs, they are now recruiting a Finance Manager to be part of their Finance Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Finance Manager:

• Leading the financial strategy of the company.
• Manage and oversee the daily operations of the finance department.
• Developing financial business plans, revenue models, and forecasts, and ensuring the company's performance aligns with its long-term growth strategy.
• Overseeing budgeting, cost management, and all Finance & Accounting functions.
• Ensuring compliance with relevant regulations.
• Advising executive management on financial implications.
• Mainitng relationships with financial institutions.
• All other ad hoc duties as assigned.

Requirements:

• Min Diploma in Accounting and any other related field
• Leadership skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Responsibilities:

• Assesses patients’ needs on admission and on daily basis throughout their hospital stay
  Plans and implements care according to the assessed needs
  Evaluates and monitors patients’ progress according to planned care
  Documents care given and monitors outcomes on the established charts and forms
  Delivers safe and competent nursing care
  Participates actively in physicians’ rounds
  Carries out treatments and investigations as prescribed by physicians
  Collaborates and co-operates with physicians and other health-care providers in the smooth delivery of patient care and services
  Communicates and discusses patients’ progress and response to treatment with physicians, nursing and allied health colleagues involved in the patient care
  Provides patient/family with information and education on disease prevention, health education and rehabilitation techniques
  Ensures continuity of patient care and treatment plans through follow-ups
  Displays compassion, a positive and caring attitude towards patients
  Adhere to proper use and care of equipment
  Maintains a clean and safe working environment

Requirements:

• Registered Nurse with the Singapore Nursing Board (SNB)
  At least 2 years working experience in acute setting
  Diploma or Degree in Nursing from recognized training institutions approved by SNB
  Good interpersonal and communication skills
  Compassionate, positive and caring nature
  Possess good clinical skills and knowledge
  Prepared to work on 3 rotating shifts

Job ID: QX3RR4YR

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

• Provide personalized assistance to meet the needs and preferences of clients such as making Travel reservations, booking appointments, arranging transportation, and coordinating special requests.

• Manage the end-to-end global mobility process, including expatriate assignments, international relocations, cross-border transfers, visa and work permit processing, housing assistance and support throughout the assignment's lifecycle.

• Serve as the primary point of contact for clients, answering inquiries, providing information, and offering recommendations for local attractions, restaurants, and services.

• Manage relationship with internal stakeholder and external vendors including relocation management companies, tax consultants, immigration lawyers, and other service providers.

• Provide support to ECS Manager including assignment planning, cost projections, and ensure smooth project delivery.

• Proactively identify opportunities to enhance the client experience and contribute to the continuous improvement of the services.

• Stay updated on industry trends, regulatory changes, and best practices to provide clients with up-to-date information and recommendations.

Requirements:

• At least 5 years of relevant experience, preferably in hotel management, restaurant management, logistics, education, airport, or tourism industry.
• Previous experience in a customer service or concierge role, global mobility management.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our esteemed clients are seeking dedicated and professional candidates to join their New Restaurant Team.

Nestled in Central District, the establishment offers a warm and inviting ambiance, making it a culinary haven that caters to enthusiasts of all ages and backgrounds.

Join us on this exciting culinary journey, offering a vibrant work environment and substantial opportunities for career growth.

Barista cum Bartenders

• play a crucial role in creating a positive and enjoyable experience for customers while adhering to responsible service and safety standards.
• Equipped with a positive and engaging personality, to assist the Bar Manager in delivering efficient and quality service.
• Must be customer service-oriented and be able to perform quality work efficiently with minimal supervision.
• Shift work is required and may also need to work on weekends and public holidays.
• Attractive remuneration for the successful candidate.
• Singaporeans and PRs only.

Requirements and skills

• Resume and proven working experience as a Bartender cum Barista
• Excellent knowledge in mixing, garnishing and serving drinks including Coffee art and beverages.
• Positive attitude and excellent communication skills
• Ability to keep the bar organized, stocked and clean
• Relevant training certificate
• A Team Player

If you are enthusiastic about Food & Beverage, with the skills to match, we would love to hear from you.

Contact us directly at:

Pami K

ILS Hospitality Solutions Pte Ltd

Email : [email protected]

EA Reg: 23C1776

Reg No: R23117498

WA: 89431726

Hotel Duty Manager

Our esteemed Client is seeking a motivated Duty Manager to manage and oversee daily operations of the Front Office Team and ensure a memorable experience for our guests.

Key Responsibilities:

• Supervise,manage and work with the teams at the front desk, housekeeping, and other operational departments to ensure smooth daily operations
• Address and resolve guest inquiries, complaints, and emergencies promptly and professionally
• Maintain high standards of customer service and ensure all guests feel welcomed and valued
• Monitor staff performance, provide training, and foster a positive and productive work environment
• Conduct regular inspections of the hotel to ensure cleanliness, safety, and maintenance standards are met
• Collaborate with other departments to coordinate and improve overall hotel operations
• Assist in managing budgets, financial reports, and inventory control
• Ensure compliance with all hotel policies, procedures, and regulations

Qualifications:

• Must be SIngaporean, PR or have work rights in Singapore
• Proven experience in hotel management or a similar role
• Strong leadership and team management skills
• Excellent communications and interpersonal abilities
• High attention to detail and organizational skills
• Ability to handle stressful situations with professionalism and poise
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Proficiency in hotel management software and MS Office suite

If you are passionate about delivering exceptional guest service and have the skills to lead our team, we would love to hear from you.

Apply today and become an integral part of the team, dedicated to providing unparalleled hospitality!

We thank you in advance for your interest and regret that only shortlisted candidates will be invited to an interview.

ILS Hospitality

[email protected]

EA Reg: 23C1776

Reg No: R23117498

WA: 89431726

Role and Responsibilities

• Be the single point of contact for all F&B and Event Management requests.
• Track and report all F&B Event Management requests and develop management reports and insights.
• Develop service improvement initiatives and new ideas to improve the overall hospitality to internal client staff and external guests.
• Support the sourcing of new caterers, F&B,pantry supplies, employee experience and hospitality vendors across APAC (if needed).
• Ordering and delivering catering and hospitality services according to bookings.
• Continually develop client knowledge, with the aim of surprising and delighting at every opportunity.
• To actively gain client feedback in all areas of the business and in turn share this with your line manager.
• Interface with the Facilities team to make them aware of any cosmetic building repairs observed as they undertake their own responsibilities
• To provide corporate event project management as required and where applicable.
• Discuss any training needs or requests with your Coordinator / Manager.
• Check rooms are set up correctly according to the booking requirements. Monitor cleanliness and that all requirements for food and beverage, audio visual etc. are ready and available at the requested time.
• Ensure vending and coffee machines are fully stocked, clean and in working order.
• Oversee stock control for consumables (catering stock) and ensure everything is in order and in stock at all times.
• To work flexibly with the Receptionist (where applicable) based on business needs.
• To provide coverage support for the Receptionist during the 1 hour lunch break.
• Ensure all areas of responsibility throughout the office are presentable at all times.
• Ensure cleanliness of pantries / hospitality storage rooms.
• Understand and use the visitor registration system and have a thorough working knowledge of the room booking system.
• Generate reports as required.
• Promote the use of the visitor registration system to bookers, guiding them to pre-register their guests, especially before any large events.
• Any other ad-hoc duties as requested by the Manager.

Qualifications

• Minimum 5 years’ experience working in a hospitality role.
• Strong customer service and complaint handling skills.
• Must be well organised and able to manage multiple tasks.
• Must be dynamic and action-orientated, and able to meet deadlines and achieve objectives.
• Must have the ability to build and maintain relationships and work confidently with people at all levels.
• Keep all information and materials relating to the business of the Firm or its clients strictly confidential.
• Maintain a professional, polite and considerate manner at all times.
• Must be an excellent communicator in English (written and verbal).
• Must have excellent knowledge of and skills with MS Office suite, especially Excel and PowerPoint and good data analytical skills.
• Must have the ability to demonstrate a high degree of confidentiality and adhere to company polices.
• Must have the ability to work independently and take initiative but also be an enthusiastic team player.

Marketing Executive

5 days | 9am – 6pm

Basic Salary : $3000 to $3500

Address : Paya Lebar

Requirement

• Working experience in social media marketing or as a Digital Media Specialist.

Responsibilities

Leads Monitoring:

• Keep a watchful eye on incoming leads from various sources (website, social media, referrals, and more).
• Qualify leads and ensure they reach the respective clubs.
• Maintain and update lead sheets with precision.

Leads Update:

• Gather fresh leads from multiple channels.
• Organize and input leads into individual lead sheets.

Weekly Social Media Calendar:

• Craft and schedule engaging weekly social media posts across platforms (Facebook, Instagram, TikTok, LinkedIn, etc.).
• Collaborate with content creators for videos and edits.
• Align posts with current marketing campaigns and events.
• Engage with followers and respond to comments and messages.
• Tweak the calendar based on analytics and performance.

Website Revamp:

• Team up with web designers and developers to give our website a stunning makeover.
• Ensure the new design is user-friendly, responsive, and SEO-optimized.
• Refresh content, images, and media to complement the new design.
• Conduct rigorous testing to squash any bugs before launch.

Ad Hoc Design:

• Whip up eye-catching graphic designs for diverse needs (promotional materials, infographics, internal documents).
• Ensure all designs adhere to our branding guidelines.
• Collaborate with different clubs to meet their design requests.
• Manage the design journey from concept to completion.

Social Media Ads:

• Create and manage compelling social media ad campaigns on platforms like Facebook, Instagram, and TikTok.
• Develop ad copy and visual assets that captivate and convert.
• Monitor ad performance and adjust targeting, budget, and content as needed.

Managing Current Website:

• Regularly update the website with fresh content.
• Keep an eye on website performance and resolve technical hiccups.
• Ensure the website is secure and backed up consistently.
• Optimize website speed and overall performance.

Managing Email Server:

• Oversee the configuration and upkeep of the email server.
• Ensure reliable email delivery and troubleshoot any issues.
• Manage email accounts and implement email policies and procedures.

Managing Web Host:

• Liaise with the web hosting provider to guarantee top-notch performance and uptime.
• Monitor server performance and address hosting issues promptly.
• Ensure regular backups and disaster recovery plans are in place.
• Manage hosting plans, renewals, and billing.
• Coordinate upgrades or changes with the web host as necessary.

Coordinating Print Production:

• Develop and manage timelines for the design, approval, and production of printed materials and in-club graphics.
• Research and select print vendors based on quality, cost, and turnaround time.
• Oversee the installation of in-club graphics, ensuring they are installed correctly and securely.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nuturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nuturing our students as a whole.

We have an exciting career opportunity for the position of Lecturer (School of Tourism & Hospitality) and invite industry professional to join us in our mission.

Job Description:

• Teach across a range of qualification types and levels, in both day and evening classes.

• Develop and prepare lessons, including necessary teaching materials.

• Set, assess, and monitor all assignments and examinations related to the units taught.

• Compile all grades related to the units taught, including an end-of-unit report.

• Support and monitor students’ progress in the units taught, including providing academic counselling.

• Responsible for all assigned courses, supervise and support assigned students.

• Contribute to course team meetings to monitor, review, and evaluate relevant courses.

• Conduct course orientations, previews, and promotional tasks as necessary and as assigned by the Dean of School.

• Undertake other school-related tasks that may be required or deemed relevant by the Dean of School or Management, such as liaising with other educational professionals and organisations.

• Undertake continuous professional development and participate in staff development activities for personal and professional growth.

• Provide support for other assignments as directed by the Management.

Requirements:

• At least a Master's degree and a Bachelor in Tourism and Hospitality studies.

• ACTA or ACLP

• Five years of working experience in the Tourism and Hospitality industry.

• Three years of teaching experience in a private education environment.

• Proficient in curriculum development, lecture delivery, and classroom management.

• Passionate about teaching, an effective communicator, and a team player.

Thank you for applying. We’re excited to review your application and will be in touch soon.

EXPANDING ADMIN TEAM :
( FB LIVE ADMIN POSITION )

- Monday to Friday

- ABLE TO WORK LATE ON 3 DAYS A WEEK
- TRAVEL OPPORTUNITIES
- Work Life Balance
- QC & Packing of stock
- Reply to Customer's enquiries
- Supporting role to FB LIVE HOST
- Basic Computer Skills
- Singaporeans/PR
- Salary : 2.4k Onwards
- Location: Yio Chu Kang

Our client, a reputable Multi-business Company, is looking for a Senior Manager, L&D.

You will be reporting to the Group HR Director and responsible for designing, implementing, and managing training programs that support the growth and development of our employees across all business units. This role will provide trainings to elevate capabilities to achieve business goals that are inline with HR strategy. This role will be critical in offering a continuous learning environment to keep our teams current.

Job Responsibilities:

• You will be reporting to the Group HR Director and responsible for designing,implementing, and managing training programs that support the growth and development of our employees across all business units.
• This role will provide trainings to elevate capabilities to achieve business goals that are inline with HR strategy.
• This role will be critical in offering a continuous learning environment to keep our teams current
• Providing instructor-led training, blended learning, and experiential learning.
  
• Oversee the implementation of training programs across all business units, ensuring consistency and quality.
  
• Facilitate high-impact training sessions as needed.
  
• Stay abreast of industry trends and incorporate new learning technologies
  and methodologies.
  
• Build strong relationships with key stakeholders, including business unit
  leaders, HR partners, and external vendors.
  
• Act as a consultant to business units, providing expertise and recommendations on learning and development initiatives.
  
• Advocate for a culture of continuous learning and development across the
  organization.

Requirements:

• Minimum of 5 years in specifically Training or L&D role.
• A proven track record in leading successful learning and development
  initiatives.
• Prior experience in the Luxury Retail/Hospitality industry
• Good experience in Strategic L&D planning

Please send your updated resume to [email protected] if you are interested.

Regret to inform that only shortlisted candidates will be contacted.

Workstone Pte Ltd (EA License 19C9998)

Aslin Wong Mun Ning (R1326393)

Working Location: Ubi

Salary: $2700 - $3500

Job Requirements:

• Min. Nitec in Automotive Engineering or any Technical Diploma
• Valid Class 3 / 3A driving license (preferably Class 3)
• 3 years’ experience in automotive or hospitality industry

Job Description:

• Attend to customer’s vehicles to determine the work scope needed, provide technical solution and quotation for consideration and acceptance.
• Manage customer’s expectations and co-ordinate with service providers to meet customer’s demand.
• Check invoices for correctness before billing and explain individual items to customers.
• Raise technical query to Technical Team when unusual trend on vehicles is spotted.
• Test drive with customer if necessary.
• Submit Customer Incident Form in system to address customer concern.
• Follow up with customer and solicit feedback on repair including scheduling for next service appointment.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
6. Strong Microsoft Power Point and Excel Skills desirable
7. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
8. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
9. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
10. Experience with EDM software an advantage.
11. Excellent time management and organisational skills
12. Dependable and proactive in follow up
13. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
14. Robust execution and implementation abilities
15. Highly independent and able to work under stressful situations
16. Team player and able to drive outcome and handle difficult negotiations and exchanges

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

Job Description:

1. Manage software configuration, integration and implementation for a number of key software such as CRM system, marketing analytics platform and other software tools
2. Critical conduit to business/ground users to ensure that the product is fit for business use
3. Handle multiple priorities, stakeholders and coordinate the flow of information critical to project delivery
4. Document project specifications, scope and track milestones achievement
5. Build SOPs for workflows within the SaaS product to train and support the operations team in property
6. Deliver project outcomes under deadlines
7. Troubleshoot and resolve any issues that may arise during the onboarding of new software systems by liaising with software support team
8. Do deep-dives and research to understand different software products/features, user pain point, and how to leverage on these products to solve them
9. Work with external software development company to customise and implement web apps based on our use cases.
10. Build interesting internal customised products (this can be low/no-code or coded) end to end if there are no suitable third party solutions available.
11. Conduct client-side UAT for all software integration, development or enhancement scope delivery
12. Conduct training and support for ground staff upon implementation
13. Develop framework to ensure continuous feedback loop from ground users back to software product team to sharpen product’s business fit
14. Oversee user experience and ensure that users are using the software correctly and optimally in a way that maximises business output
15. Conceptualise and adopt a big picture analysis of integration between different software and workflows that are aligned with business needs and ground operation
16. Participate in software procurement exercises to provide input and advisory to procurement team based on feedback from user, experience, and digital needs
17. Provide clear reporting to management on progress of project, software implementation, and user feedback
18. Have a clear overall plan on data to be extracted from these software and recommend meaningful steps to leverage on these data for business decisions.

Job Requirements:

1. Minimum 1 year of experience in relevant field
2. Bachelor's Degree in Computer Science or relevant field

The Hotel Phone Operator is responsible for managing all incoming and outgoing calls, ensuring effective and courteous communication between guests, staff, and external contacts. This role includes providing information, handling guest requests, and ensuring a smooth flow of communication within the hotel.

Key Responsibilities:

· Answer and direct all incoming calls to appropriate departments and individuals.

· Assist guests with inquiries, requests, and reservations.

· Provide information on hotel services, amenities, and local attractions.

· Process and log guest requests, ensuring prompt and efficient service.

· Handle wake-up call requests and follow through as needed.

· Monitor emergency calls and coordinate appropriate responses.

· Maintain a professional and friendly demeanor in all interactions.

· Update and manage guest information in the hotel’s communication system.

· Coordinate with front office and other departments to ensure seamless guest service.

· Perform administrative tasks such as message taking, mail handling, and filing.

Requirements

· Previous experience in a customer service role, preferably in hospitality.

· Excellent communication skills, both verbal and written.

· Proficiency in using telephone systems and basic computer applications.

· Strong customer service skills with a professional and friendly attitude.

· Flexibility to work on weekends and holidays.

If you are an ambitious person eager to start a career in the hospitality industry, we encourage you to apply.

ILS Hospitality

89431726

Salary: up to $6000

Working Days & Hours: Mon-Fri Office Hours

Location: Upper Thomson

Job Description:

• ● Ensure that all Hospitality policies are implemented Build meaningful and professional relationships with residents and family members ● ● Ensure that all Household are equipped with clean linens ● Ensure that all Household are equipped with kitchen items Ensure that family members are updated on the residents wellbeing in terms of activities, outdoors events etc. ● Support the operation team in maintaining key relationships, by promong relevant services to new/ existing residents ● ● Handle complaints when necessary ● Conduct essential hospitality training for Care Staffs ● Supervise and evaluate Care Staff service delivery ● Ensure all records are kept properly and consistently ● Prepare reports for Head, Hospitality review

Job Requirements: Min Degree in Hospitality & Tourism or similar w min 4 years in the hotel industry preferably; Rooms Division

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Responsibilities including, but not limited to:

*Reporting to the Director of Operations and or his assigned personnel working towards the restaurant’s annual operating budget.

*You will be in charge of events/sales cold calls: corporate/internal events and following through via email confirmation to meet customers' expectations. In-charge of all in-house reservation systems: checking and replying of all emails; including upcoming reservations/updating/blocking room status for private events including sending of events proposal etc .

* Take charge for the Table DB reservation systems, events enquiries via phone, email or walk-in guest for viewing of private rooms etc.

*You must, at all times, work together as a team with other fellow colleagues, managing the restaurant operations during corporate/events meal periods to ensure that company standards and steps of service are met through all guests' interactions.

*For event operations: ensuring that checklists, requisitions and proper opening and closing functions are being completed for each event.

*Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information and always check with superior whenever having doubts ( no second guesses).

*Ensuring that all steps of services as outlined in training materials, verbally or hard copies issued by the GM are being followed thru.

*Interact positively with customers, promoting restaurant/company and services.

*To follow through for invoice billing after each event.

*Assisting in planning and setting up for special events, corporate dining etc.

*To ensure that risk management plans and workplace safety plans are always in place at all times.

*Coordinate with the manager/marketing team in organizing meetings and special events as requested.

*As a GRO, you are responsible for greeting guests and serving the needs of guests who patron our restaurant.

*Responsible for organizing and maintaining order within the restaurant reservations area, including the logging of bookings and enquiries. Specifically, you will be responsible for performing the following tasks to the highest standards:

* Plan and coordinate all promotional activities targeting clients/ schedule activities for guests.

*Assisting GM, working towards the same goal for accountability in planning strategies to ensure that the company business plan is delivered.

Demonstrate a good knowledge of the restaurant menus and wine lists and readiness to answer any enquiries from the guest.

*Always ensure and maintain consistency of product quality presentation as set by company and manager.

*To achieve sales targets by upselling beverages/food items and maintaining customer satisfaction.

*Ensures to compliance with regulatory compliance for hygiene; health, food safety , risk management and working in a safe environment for all employees and during deliveries.

*Performs additional responsibilities, although not detailed, as requested by the general manager/and or his assigned personnel at all times.

Requirements:

*Meticulous, with an eye for detail.

*Able to liaise and coordinate effectively with different departmens with the company, and with external stakeholders.

*Ability to work under tight deadlines and to work independently.

Solutions-oriented, results driven and problem-solver.

Please send resume to : [email protected] (Please contact 97333729 for a chat)

Responsibilities:

• Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
• Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

Requirements:

• Diploma in any field, preferrably in Hospitality
• At least 4 years of experience in a similar capacity in hospitality industry
• Team player with positive attitude, enthusiasm and initiative
• Knowledge in Opera System
• Ability to lead team and drive results