Duties & Responsibilities

• Track constantly the backup status for SAP and non-SAP servers and update the SOP if there is any change in the backup configurations. Provide timely update to the Operations Manager for any backup failure.
• Ensure that SSL Certificates in SAP and non-SAP servers are renewed timely.
• Work closely with other interfacing systems to ensure operational efficiency and interoperability with the interfacing systems.
• Assess the design and ensure implementations in the system achieves data quality, usability, and compatibility with other interfacing systems.
• Also identify areas in other interfacing systems and the system to improve integration and operation efficiency.
• Liaise with the relevant parties to resolve issues and verify that all rectifications are satisfactorily performed prior to updating the Operations Manager on the closure.
• Consolidate and prepare submission of the Log Review Report, Performance Management Report / Post Implementation Review for update to the Operations Manager.
• Consolidate and prepare submission of checklists related to audit, compliance and governance, and update the Operations Manager.
• Monitor and track the technical Change Request (CR) / Service Request (SR) that are being implemented and ensure proper closure, including maintaining the required documents in Organisation’s case management system.
• Monitor software maintenance contracts, liaise with procurement to prepare, renew and establish contracts where applicable and where there is no conflict of interest.
• Prepare monthly project progress reporting to the Operations Manager, management and to various forums, prepare for presentations for meetings when required.
• Prepare Variation Agreements documents for implementation and CR and seek approval from the Organisation.
• Work with the System Maintenance/Vendor(s) on :

- design solutions proposal that will involve requirement gathering & evaluation, review CR effort, assess impact.

- ensuring contract related to the respective CR is raised correctly and timely.

- monitoring of the SR raised and assess impact.

- improving the System Investigation Requests (SIRs) / Problem Report Management, or system defects reported by users.

- ensuring prompt resolution to defects reported, and provide prompt clarifications for the SIRs.

- ensuring timely and complete resolution of outstanding tasks that are to be completed.

- ensuring deliverables to conform to the standards and control defined for the programme.

- ensuring that the COE (Common Operating Environment) Certification is properly conducted.

Qualification & Requirements

• Only Singaporeans need apply.
• Degree/Diploma in Computer Science, Information System, Science, Engineering or equivalent.
• Minimum 4 years of working experience in Information Technology.
• Minimum 2-3 years of experience in Project Management.
• Proficiency in Office productivity suites such as Microsoft Project and Microsoft Office.
• Good planning, co-ordination and supervisory skills.
• Strong writing, verbal communication, and presentation skills.
• Good Team Player, responsible and conscientious.
• Resourceful, independent, responsive, and pro-active.

The KYC Analyst role is responsible to support a MNC bank's operations in Singapore. Candidate must have the following skills:

• KYC
• AML
• Customer Service Experience
• Banking Experience

Salary: 2800 SGD - 3000 SGD /Month.

Singapore Citizen or PR is preferred.

The work location will be at Changi Business Park.

H World Group has become one of the fastest growing hotel groups in the world. In 2010, H World Group was successfully listed on NASDAQ; In September 2020, H World was Group realized a secondary listing in the main board of the Hong Kong Stock Exchange. According to the latest ranking of the "2021 Global Hotel Group 225" (HOTELS 225) published by HOTELS magazine in the United States, H World Group ranked seventh in a row.

Job Description

• Using the tools provided and in compliance with the company standards, maintains, updates and shares information in the areas of a master calendar of external events, competitor rate intelligence, RevPar penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, guest capture rates, system contribution and trends in rooms and non-rooms revenues by channel, segment and account.
• Understand the composition of hotel profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation.
• Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators, and recommends appropriate actions to the Revenue Room Taskforce in relation to the hotel’s pricing and market mix strategy.
• Approve and/or implement sell strategies for all group proposals.
• Manage use of revenue systems on a daily basis. This includes the responsibility for any manipulation of the yield hurdle points and daily inventory balancing where appropriate.
• Ensure compliance with all standard processes. Provide input to the annual budget process on all revenue aspects of the business. Provides medium-term revenue-based forecasts of required staffing levels to all departments.
• Conduct annual revenue management audits with the Regional Revenue Manager for all revenue generating departments.

Job Requirements

• Bachelor’s degree in Hotel Administration or Business Administration. MBA is preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions.
• Proficient in the use of Microsoft Office
• Problem solving, analytical, reasoning, motivating, organizational and training abilities.

BIPO Service (Singapore) Pte. Ltd.

18S9180

Morgan McKinley is currently hiring for a KYC Analyst for a 6 months contract with our private banking client - renewable!

The role involves leading and managing a team responsible for client account onboarding and KYC (Know Your Customer) processes, ensuring compliance with bank policies and regulations. The candidate will provide guidance to the Front Office on documentation and KYC matters, ensuring timelines are met, and liaising with AML (Anti-Money Laundering) officers.

This position requires both handling daily tasks and overseeing team performance, including reporting on key metrics. The role also involves collaboration with various departments such as Compliance, Legal, and the Front Office.

Responsibilities:

• Oversee accurate and timely account opening processes for both individual and corporate clients.
• Review account opening documents and ensure KYC data is updated in the system.
• Provide guidance to Client Advisors on complex account structures and KYC requirements.
• Perform client name checks using approved bank systems.
• Liaise with the KYC/AML team and COO office for account setup.
• Ensure document deficiencies are managed in line with bank procedures.
• Train Front Office staff on legal documentation and KYC subjects.
• Escalate risks to the relevant managers and contribute to risk mitigation strategies.
• Enhance risk assessments and produce management reports to improve control processes.
• Ensure compliance with global KYC/AML standards and local regulations.
• Participate in designing and implementing strategies to improve processes and performance in collaboration with COO and change management teams.

Qualifications:

• Diploma or Degree in Banking, Accountancy, Business Administration, or related fields preferred.
• Must have 3-5 years doing KYC reviews (as reviewer/checker) in a private banking environment. Knowledgeable with all the forms that private banking uses.
• Knowledgeable and experienced in operations, account documentation, risk management, Sophisticated AML/KYC knowledge and experience in banking or financial industry.
• Good to have team management or stakeholder management experience.
• Strong analytical and problem-solving skills.
• Effective team leadership with the ability to manage multiple tasks in a dynamic environment.
• Experience in process and project management is an advantage.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Job Responsibilities

The role holder, reporting to the Financial Controller, will play a crucial part in driving

and overseeing the transformation of our Finance function. The ideal candidate will

have a strong background in finance, coupled with proven expertise in leading and

implementing transformation initiatives.

Responsibilities

 Strategic Planning: Develop and execute a comprehensive finance

transformation strategy aligned with organizational goals, ensuring optimal

efficiency and effectiveness.

 Process Optimization: Identify and implement process improvements to

streamline financial operations, enhance accuracy and reduce cycle times.

 Process enhancement: Leverage on financial technologies (RPA etc) to

improve finance processes and reporting capabilities.

 Change management: Effectively manage the organizational change associated

with finance transformation efforts with overall business objectives, fostering a

cohesive and integrated approach.

 Cross-functional collaboration: Collaborate with various departments to align

finance transformation efforts with overall business objectives, fostering a

cohesive and integrated approach.

The Ideal Candidate Should Possess The Following

Qualification and Experience

 Degree or professional qualification in Accountancy or CPA with at least 5 years

of relevant experience.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

• Partner with business units to identify, quantify and realise cost/ productivity/ efficiency savings
• Lead enterprise programmes/ workstreams / projects to improve Group cost shape
• Drive financial analyses- data collection, analysis of financial / operational data, model development
• Develop and sharpen cost methodologies: Conceptualise/ implement performance management framework to assess initiative progress, incl. productivity from technology implementations
• Strengthen reporting, governance

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

1.1 Ensure timely and accurate processing of payments, and ensure invoices are duly verified and approved as per Finance Manual.

1.2 Ensure descriptions, account codes, tax codes and amounts are correctly captured in the system and in accordance with the approved invoice.

1.3 Prepare general ledger entries.

1.4 Prepare monthly balance sheet and audit schedules.

1.5 Download bank statements daily. Follow-up on transactions which cannot be matched to vendor

1.6 Prepare monthly reconciliation for banks, vendors, and inter-company settlement. This includes tabulation of debit card and credit card usage by cardholders and ensure all transactions are duly approved by approving authorities. Follow-up with business units for outstanding invoices, if any.

1.7 Create vendors master records in system and perform sanction screening for vendors.

1.8 Filing and archiving payment vouchers and invoices processed. Ensure all documents, both physical and digital copies, are properly filed in accordance with document retention policy.

1.9 Perform accounts receivable receipts.

1.10 Assist in accounts receivable and revenue accounting functions.

1.11 Other duties as assigned by Senior Associate Finance, Accountant, and Finance Manager.

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

• Ensure timely and accurate processing of payments, and ensure invoices are duly verified and approved
• Ensure descriptions, account codes, tax codes and amounts are correctly captured in the system and in accordance with the approved invoice.
• Prepare general ledger entries.
• Prepare monthly balance sheet and audit schedules.
• Download bank statements daily.
• Follow-up on transactions which cannot be matched to vendor
• Prepare monthly reconciliation for banks, vendors, and inter-company settlement. This includes tabulation of debit card and credit card usage by cardholders and ensure all transactions are duly approved by approving authorities.
• Follow-up with business units for outstanding invoices, if any.
• Create vendors master records in system and perform sanction screening for vendors.
• Filing and archiving payment vouchers and invoices processed.
• Ensure all documents, both physical and digital copies, are properly filed in accordance with document retention policy.
• Perform accounts receivable receipts.
• Assist in acounts receivable and revenue accounting functions.
• Other duties as assigned

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)

Job Description:

As a Scrum Master, you will be responsible for acting as an enabler for the effective functioning of a software development team using Agile methodologies. Your day-to-day activities will include coaching and mentoring the Scrum Team(s), removing barriers to successful implementation, and facilitating scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. You will also be expected to be an SME, collaborate and manage the team to perform, make team decisions, engage with multiple teams, and provide solutions to problems for their immediate team and across multiple teams. Expert proficiency in Billing Process is required. Scrum proficiency at an advanced level, along with advanced proficiency in Agile Project Management, Agile Methods (ADM for Distributed Agile Development), and accounting-related skills such as Accounts Receivable Collection and Accounting Journal Entries are recommended. Implement innovative strategies to improve the efficiency and effectiveness of the software development team Collaborate with stakeholders to identify and prioritize project requirements Lead continuous improvement initiatives to enhance the Agile methodologies used by the team Facilitate effective communication and collaboration between team members and stakeholders Stay updated with industry trends and best practices in Agile software development. Design finance setup, orders, billing management, finance processing.

Basic Salary: $2200 – 3600
Work Location: near Macpherson MRT
Working hours: Mon – Fri 9am – 6pm

Job Responsibility:
The Accounts and Finance Officer/ Executive will be responsible for managing day-to-day accounting functions, ensuring accurate financial reporting, and supporting the financial operations of the company. This role will include handling general ledger entries, financial reconciliation, managing fixed assets, and assisting with budgeting and forecasting.

Key Responsibilities:

1. General Ledger Management:

• Maintain and update the general ledger with accurate and timely entries.
• Prepare and post journal entries, including accruals, prepayments, and adjustments.

2. Accounts Payable and Receivable:

• Process and manage accounts payable and receivable, ensuring timely payments and collections.
• Reconcile vendor statements and resolve any discrepancies promptly.

3. Financial Reporting:

• Assist in the preparation of monthly, quarterly, and annual financial statements.
• Support the preparation of management reports and variance analyses.

4. Fixed Asset Management:

• Maintain and update the fixed asset register, ensuring accurate recording of acquisitions, disposals, and depreciation.
• Conduct regular physical audits of fixed assets to ensure accuracy and compliance with company policies.
• Ensure compliance with relevant accounting standards and company policies for fixed asset management.

5. Bank Reconciliations:

• Perform monthly bank reconciliations and investigate and resolve any discrepancies.

6. Tax and Compliance:

• Support the preparation and submission of tax returns and statutory filings.
• Ensure compliance with relevant tax laws and regulations.

7. Audit Support:

• Assist in internal and external audits by providing necessary documentation and explanations.
• Implement and monitor internal controls to safeguard company assets and ensure accuracy in financial reporting.

8. Cash Flow Management:

• Monitor and manage cash flow to ensure the company can meet its financial obligations.
• Prepare cash flow forecasts to support financial planning.

9. Problem-Solving and Process Improvement:

• Identify areas for process improvement and implement solutions to enhance efficiency.
• Troubleshoot accounting issues and provide recommendations for resolution.

10. Follow-Up and Communication:

• Liaise with internal departments and external stakeholders to resolve financial discrepancies and follow up on outstanding items.
• Maintain clear and professional communication with vendors, customers, and team members.

Requirements:

• Minimum Diploma in Accountancy or its equivalent; ACCA or equivalent qualification will be added advantage.
• At least 2 years of related working experience, preferably in the airfreight and logistics industry. Candidates with more experience will be considered for the Executive position.
• Proficiency in financial accounting and reporting.
• Well versed in Microsoft Office applications (Word & Excel).

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Roles & Responsibilities

• Responsible for all finance and accounting functions including cash forecasting, cash management, operational budgeting, accounting, auditing and financial reporting
• Responsible for timely monthly, quarterly, budget, forecast analysis and management report presentation
• Managing statutory financial accounts; P&L review, Balance sheet review and intercompany reconciliation, identifying and following up on areas of concern within the reconciliation.
• Preparing costing and pricing set up
• Work closely with Business Unit Managers/MD to drive performance through: -
• Monthly management P&L reviews and analysis
• Market segmentation and competitor analysis
• Cost management initiatives
• Liaising with external auditors on year-end audits and preparation of statutory reports.
• Liaising with corporate secretary to ensure compliance with statutory and regulatory requirements
• Assist with legal matters and liaising with governmental bodies
• Liaise with external auditor and handle corporate taxation matters
• Implementing accounting policies and internal control procedures and ensuring compliance
• Able to manage multiple priorities and tight submission deadlines
• Any other ad hoc duties as and when assigned by the management

Requirement

• Degree in Accounting, Finance. ACCA/CA/CPA is a plus.
• Minimum 8 years of working experience preferably in Food & Beverage, Food Manufacturing, Equipment or commercial environment
• Well versed in FRS, tax regulations, laws and any compliance requirements
• Knowledge of accounting software MYOB is a plus
• Strong analytical skills is a must and able to work independently

Job Highlights

Salary: up to $2800 per month

Contract Duration: 11 months

Working Location: Nearest to Labrador Park MRT

Working Hours: Monday to Friday, normal office hours

Job Descriptions

• Process grant disbursements and payments in a timely and accurate manner and ensure compliance with the relevant grant, financial policies and procedures, as well as perform sampling checks on selected projects to pick up anomalies e.g. non-fundable items;
• Liaise with grants recipients to clarify claims and address queries;
• Track disbursement and payment status, as well as prepare management reports; and

Job Requirements

• Only Singaporean need to apply.
• Degree/ Diploma in Accounting/ Finance related field.
• Experience in grant disbursement processing is advantageous!

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Location: Raffles Place

**Job Responsibilities:**

- Provide support to Finance Operations across various projects and initiatives.

- Collaborate with stakeholders to draft project requirements for upcoming initiatives.

- Develop test cases based on project specifications.

- Conduct testing to ensure successful project implementation.

- Assist in documenting and reporting project progress.

- Support Finance Operations as needed for ongoing initiatives.

**Job Requirements/Qualifications:**

- Degree in Accountancy, Finance, or Business.

- Strong foundation in finance operations and accounting, with a solid understanding of internal controls and business processes.

- Strong work ethic, high attention to detail, excellent problem-solving skills, and the ability to work independently within tight deadlines.

- Ability to manage and prioritize multiple tasks with strict deadlines.

- Proficiency in Microsoft Excel, Word, and macros.

- A team player with a keen attention to detail and a strong willingness to learn.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Position: Finance Operations Executive
Location: Raffles
Salary: Up to $3000

Responsibilities:

• Assist Finance Operations with various projects and initiatives.
• Work with stakeholders to draft requirements for new projects.
• Develop test cases based on project needs.
• Conduct testing to ensure project success.
• Help with documenting and reporting project progress.
• Provide support for Finance Operations as needed.

Qualifications:

• Degree in Accountancy, Finance, or Business.
• Solid understanding of finance operations, accounting, and internal controls.
• Strong attention to detail, work ethic, and problem-solving skills.
• Ability to work independently and meet tight deadlines.
• Proficient in Microsoft Excel, Word, and macros.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

We are seeking a skilled Business Analyst with a strong background in Payment Operations to join our team. The successful candidate will be responsible for understanding the end-to-end payment processes, gathering and analyzing business requirements, and ensuring the successful implementation of solutions that enhance payment operations. You will work closely with cross-functional teams, including IT, finance, and payment operations, to streamline payment workflows, reduce risks, and improve the overall efficiency of the payment process.

Key Responsibilities:

• Requirements Gathering & Analysis: Collaborate with stakeholders to understand and document business needs related to payment operations, including payment processing, clearing, and settlement.
• Process Improvement: Identify inefficiencies and opportunities for automation or improvement within payment processes. Propose solutions to enhance speed, accuracy, and security.
• Payment Systems Management: Work closely with payment platforms (ACH, SWIFT, SEPA, etc.), ensuring seamless integration and optimization of payment solutions.
• Stakeholder Collaboration: Act as a bridge between payment operations teams, finance, compliance, and IT to ensure business requirements are clearly understood and implemented.
• Risk & Compliance: Ensure payment processes adhere to relevant regulatory standards and organizational risk management frameworks.
• Documentation & Reporting: Create detailed documentation, including business requirements documents (BRD), functional requirements documents (FRD), user stories, and workflow diagrams. Generate periodic reports for management on payment trends, system performance, and operational efficiency.
• Project Support: Assist in project planning, resource allocation, testing, and post-implementation reviews for payment-related initiatives.
• Good understanding of ASIA/APAC Local Schemes, ISO standards, SWIFT, etc.

Product Analyst/Manager (CRM)

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class US Consumer company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an American consumer health company. It is the proprietor of well-known consumer brands. They combine the power of science with meaningful human insights to empower people around the world to live healthier lives.

Summary

This role is part of the ASPAC team - HCP Experience Product Group – and responsible for providing best in class customer experience and capabilities solutions to the commercial business in a product centric operating model. This role reports into the CRM product owner and is based in Singapore.

Specific responsibilities will include, but are not limited to, the following:

• Subject matter expert of CRM & its ecosystem
• Engage with markets stakeholders to deliver the strategic product roadmap and identify opportunities for CRM innovation
• Work with cross-functional teams and stakeholders to ensure the success of business customers using the product
• Execute product roadmap to drive the delivery of customer value
• Collaborate with business and vendor partners to translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria with adherence to SDLC frameworks
• Own and prioritize the product backlog based on internal product team and external customer needs
• Helps establish and maintain processes for working in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks
• Prioritizes and aligns timing with business and IT partners to ensure overall alignment
• Support audits & related activities
• Support change management and training programs
• Support a positive team culture in order to enable an authentic and open environment that growths with the diverse experiences and perspectives of the team

Required experience & skills

• Degree in any IT fields with minimum 2 years product management, consulting, or related fields
• Understanding SDLC methodologies
• Proven cross-discipline and group collaboration with ability to interact with diverse technical and non-technical stakeholders
• Strong analytical ability
• High attention to detail and passion for quality

Preferred experience & skills

• Knowledge of pharmaceutical commercial sales & marketing landscape
• Agile project management
• JIRA/Confluence experience
• Coaching experience of junior level team members

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Position

As Application Support Analyst, you will be involved with innovative and fully DevOps oriented teams in order to provide L1 and L2 support for both the Asian Region and the World.

This position is part of a new support team formation for the new strategic program, named LOANSCAPE. It is multiyear program which targets to:

• Build a new platform to interconnect investors, lenders and clients on syndicated markets
• Build a digital platform for clients and investors
• Manage large lender pool deal, different loan format, institutional investors and multi-product
• Increasing agility lead by more focused and structured transactions
• Implement solution aligned with regulatory requirements (Basel IV, IFRS 9).

The solutions are built and supported in Paris and in Singapore.

Key Responsibilities

• Lead the origination process for syndicated loans, including assessing the feasibility and viability of targeted transactions, formulating term sheets, syndication timelines, and ensuring comprehensive documentation.
• Good working knowledge of LoanIQ
• Work closely with Relationship Managers to support deal origination and strengthen the bank’s syndication capabilities.
• Strategically distribute syndicated loans to the market by accurately assessing distribution channels and targeting the right investors for successful sell-downs.
• At least 7-10 years of relevant experience in commercial banking, particularly in loan syndication, structured finance, or corporate banking.

Scope of Work

• Manages user requests & incidents in a timely manner
• Prioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification
• Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).
• Ensures Daily support tasks
• Ensures sanity checks are performed (morning, evening) and on-calls duty
• Contributes to change requests, urgent data modifications and INTPRODs executions
• Escalates issues if need be, but remains the main point of contact for the user
• Pushes for sustainable resolutions and sustain knowledge management
• In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)
• Contributes to major incident reports and post-mortems when required
• In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation
• Keeps the support documentation up-to-date
• Acts as the IT Run preferred communication channel with all stakeholders
• Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, stakeholders.
• May extend his activities to complementary tasks like Testing or BA if part of the squad.
• Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Required Skills

• 8+ years of relevant IT experience (Production support, ITIL, Release Support, Technical implementations or equivalent)
• Proven knowledge in all of the following: Java/J2EE - Core Java , JDBC , EJB , Java Web services
• Experience in server side technologies : XML/XSLT, XML , JDBC , AOP, MQ Microservices
• Good knowledge in middleware components such as Message Broker, IBM WebSphere MQ, JBOSS application server
• Strong operating system knowledge in Unix and Windows including strong scripting skills
• Must have experience with oracle, DB2 and PL/SQL query performance tuning
• Knowledge of event driven and schedule driven batch process (control-M ,Autosys, Geneos, Splunk)
• Experience of handling various production support roles (L1/L2/L3) and hands-on experience in using at least 3 widely used monitoring tools Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managedOperations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Our client is a global MNC, one of the most established pioneers in the FMCG industry. Due to business needs, they are now recruiting a System Analyst to be part of their ITTeam for ongoing transformation projects. They are located in the West - easily accessible.

Duties of System Analyst:

• Provide ongoing support and enhancement for the company's SAP system.
• Design, develop, and maintain other in-house applications to meet business needs.
• Collaborate with internal teams and external vendors to gather business requirements, address system issues, and implement change requests.
• Create test data, conduct system tests, and document outcomes. Ensure system documents and operational guides are updated.
• Conduct training sessions for end-users to ensure effective system usage and adoption.

Requirements:

• Diploma / Degree in Information Technology
• 5 years of relevant experience with SAP related experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Role Description

This is a full-time position located on site in Singapore for an Investment Banking Analyst covering Asia. They will be responsible for day-to-day tasks, including conducting research, preparing financial models, preparing marketing materials, and executing transactions. They will work closely with other team members on data and financial analyses, due diligence activities, and the creation of transaction materials. Being exposed to every aspect of a deal/transaction cycle, the candidate will be involved in the deal sourcing process, evaluation of such opportunities, arranging and structuring of such transactions, and see to the completion and documentation. The role needs a go-getter who wants to gain investment banking skills to eventually become a deal maker.

Qualifications

• Fresh graduate from a good university with no more than 1 year of work experience.
• Strong analytical skills, critical thinking, and attention to detail
• Ability to work flexibly in a fast-paced environment with shifting priorities and timelines
• Excellent communication and interpersonal skills, including the ability to work collaboratively with cross-functional and international teams
• Bachelor's degree in finance, accounting, economics, or related field. A higher degree or relevant qualification is a plus

KEY ROLES AND RESPONSIBILITIES

• Ensure enhancement of SOC for cyber threats monitoring, detection, analysis and response through the use of threat intelligent and automation

• Project management and Vendors Management

• Drive continuous improvement of Incident Response Framework, Incident Response Plan, Event Management, Standard Operation Procedure, Playbook and etc. for cybersecurity operations and incident response

• Perform advanced trend, pattern and statistical analysis to project future technical cyber threat scenarios

• Synthesize multiple information sources and analysis reports into a holistic view of potential threats

• Conduct in-depth research into cyber security issues of industry- or nation-wide significance

• Produce findings to help initialize or support law enforcement and counterintelligence investigations or activities

• Establish incident management procedures for the detection, reporting and handling of incidents

• Develop a playbook for cyber incident management

• Perform the remediation and resolution of cyber incidents at the organizational level

• Direct post-mortem activities following critical incidents

• Work closely with internal and external parties to manage the operation of SOC

• Manage security operation to ensure implemented security technologies and controls are effective and adequate to protect our infrastructure/business

• Track and analyse cybersecurity metrics for effectiveness, benchmarking and management reporting.

QUALIFICATIONS & EXPERIENCE

• 3-5 or more years of experience in running security operations including management of Security Operation Center (SOC).

• Technical know-how and experience in IT security solutions such as (but not limited to) and at least operated in more than one of the followings:-

• Network Security : F/W, IPS, VPN, UTM, NAC

• Knowledge in Checkpoint, Juniper, Cisco, Aruba and Fortigate, CyberArk, Tripwire, will be an added advantage

• Content Security : WEB Security, Anti-Spam/Anti-Virus

• End point Security : Anti-Virus/Malware, Host base IPS, DLP, BitLocker

• Security Information Management: SIEM, Security management, Forensics

• Advance Persistence Threat Solution

• Experience in conducting detailed cyber security events investigation and analysis including leading and responding to cyber security incidents

• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001, 27002 and etc.

• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage

• Location: Changi Airport
• Salary up to $7000 - $7200
• Hybrid work arrangement
• Do note that this is a one year agency contract, renewable subject to work performance

Job Description:

• Oversee and manage the PAM (Privileged Access Management) solution to control and monitor privileged access within the department.
• Leverage SIEM (Security Information and Event Management) solutions to detect, analyze, and enhance responses to security incidents and threats.
• Assess and deploy new cybersecurity technologies and solutions (such as IDS, IPS, CSPM) to strengthen the organization's security posture.
• Assist in the evaluation and implementation of cybersecurity frameworks (such as SASE) and Threat Modeling.
• Ensure compliance with security requirements related to IT Audit, Standards, Policies, Compliance, Risk, and System Controls.

Competencies:

• At least 2 - 3 years of relevant experience in the field.
• IT Security certifications such as CISSP, CCSP, or CISM are highly desirable.
• Proficiency with Cloud technologies (AWS or Azure).
• Knowledge of Infra and Application Security is a plus.
• Hands-on experience and a deep understanding of cybersecurity measures and governance.
• Experience in reviewing and selecting Technical and Application Architecture solutions.
• Familiarity with cybersecurity frameworks, standards, and best practices (e.g., NIST, ISO 27001).
• Proactive team player with strong analytical and problem-solving skills.
• Excellent English communication skills, both oral and written.
• Knowledge of Adobe AEM and SAP Commerce is highly valued and considered an advantage.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Scope of Work

a. Analyse business needs, scope the problem and develop business case to address the problem

b. Document requirements, source and evaluate alternatives, and recommend solution

c. Work with vendor on the solutions and design to seek clarification and acceptance.

d. Work with users to ensure smooth deployment and adoption of new solution

e. Perform business analysis functions such as:

i. Identify stakeholders, techniques and processes to manage, track and trace requirements

ii. Refine and clarify business need, define solution scope and develop business case

iii. Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need with in specified scope

iv. Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need

v. Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders

f. Assess business needs for service requests and the impact of enhancements to the system

g. Assess problem resolution approach and implement effective service recovery of ICT incidents and establish systems and processes to prevent recurrence of the same incident

h. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Knowledge and Skills

a. Hands-on experience in at least 1 full project development life cycles in PEGA

b. Advantageous to have:

i. Consulting or Business Analysis experience

ii. Prior knowledge in the system solutioning, development for mid and large-scale IT development projects

iii. BPR and BPMN knowledge. Some experience in the business process mapping and defining requirement specifications

iv. Knowledge of Webservice, REST API, sFTP and security concepts in security interfaces between systems

c. Extensive experience in the interpersonal communication, requirement/workshop facilitations and documentation of user requirement into Agile user stories, acceptance criteria.

d. Extensive experience in defining UAT test scenarios and facilitate SIT and UAT tests. Ability to define data structure (ERD diagram), system interface specifications.

e. Good experience in the data and database table design, data migration experience and skills in assessing and facilitating data migration and conversion.

f. Team player with strong organization and people handling skills

g. Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

About Activants

Activants helps companies in their digital transformation journey by designing and delivering process automation to improve business performance and increase customer satisfaction. Headquartered in Singapore, Activants specializes in the implementation of business process management, robotic process automation, ML-powered document capture and document management for government, insurance and financial institutions. Our solutions include accounts payable and accounts receivable automation, certifications and accreditations system, customer on-boarding, incentives and grants management, scholarship and awards management system, and insurance claims system.

Business Analyst Responsibilities:

1. Analyse and synthesize information provided by business users
2. Responsible for drawing out the actual needs of stakeholders, not simply their expressed desires
3. Defines the requirements in detail, identify the problem that the business is experiencing and state clearly and unambiguously what the business needs in order to resolve its problem.
4. Create a business case which shows how a problem is being tackled, how much it will cost to resolve the problem and what benefits the organisation can expect to see once the problem has been resolved
5. Align the needs of business units with the capabilities delivered by our solution by constantly checking to ensure that a change is in-line with the expected business benefits and to ensure that the business case is still relevant
6. Work to facilitate communication between organizational units
7. Work with the development team and solution architect to create the design and define exactly what the solution should look like
8. Serve as a bridge between business users and application developers

Business Analyst Requirements:

1. Diploma or higher in computer science or relevant field
2. 2 years of experience as an IT Business Analyst or similar role
3. Understanding of networks, databases and other technology
4. Analytical thinking and problem-solving skills
5. Ability to elicit business requirements from clients
6. Strong time management skills and able to complete tasks on schedule
7. Being detail-oriented and capable of delivering a high level of accuracy
8. Oral and written communication skills
9. Interpersonal and consultative skills
10. Candidate that is able to start work immediately or within short notice would be advantageous

Employment Benefits:

1. Five day work week
2. Performance bonus
3. Flexible working arrangement
4. Hospitalisation and outpatient insurance
5. Birthday voucher
6. Professional training
7. Quarterly team building activity
8. Staff recognition and awards

Summary

The People Planning Operations (PPO) team supports and drives execution of the workforce management strategies and operations for Apple Retail stores globally. Our team collaborates with partners across Apple to execute Retail programs, enabling teams and customers to receive a world class experience. We are looking for a Process Analyst to partner with retail leadership teams across multiple locations to plan a scheduling strategy that positively impacts our employees and customers. You will be responsible for crafting store scheduling strategies that incorporate local needs through your relationship with store leadership teams and your knowledge of GRS resource planning strategies. You will provide the schedule plans to a team of Operations Analysts to build effective schedules, through consistent and dynamic resource planning.

Description

• Partner with Store Leaders to align on scheduled hours allocation, traffic analysis, and store goals to drive and deliver a high-quality plan
• Motivate and engage store leadership behind resource planning strategies and changes through strong relationships and ability to influence
• Integrate store specific plans with resource planning strategies to plan timely, consistent, fair, and flexible schedules to support the employee and customer experience
• Drive timeliness, accuracy, and consistency with resource planning strategies across several locations
• Partner with Store Leaders to advise on how current payroll, local payroll laws, time away, availability, and hiring trends impact scheduling performance and identify solutions
• Analyzing data related to workforce management to provide recommendations to store leadership and Store Operations Field Leaders to improve resourcing trends and scheduling opportunities
• Partnering with Operations Analysts to review completed schedules for alignment with store specific plan and current resource planning strategies
• Maintain subject matter expertise and proficiency of the current scheduling system
• Attend and participate in Global Retail Support (GRS) communication regarding system enhancements, scheduling updates and training
• Accountable to compliance adherence to scheduling rules, store policies and procedures across markets and countries where applicable

Minimum Qualifications

• Excellent organization and time management skills with the ability to perform multiple activities simultaneously
• Ability to identify scheduling trends and make adjustments accordingly
• Proven decision making and problem-solving skills
• Skilled ability to influence others without a direct reporting relationship
• Consistent track record in prioritizing, planning, and executing strategies
• Agile, comfortable working in a fast-paced, time critical environment
• Self-motivated, driven individual comfortable in a dynamic environment

Preferred Qualifications

• Technical expertise in resource planning systems, platforms, and workforce optimization or a related area experience preferred
• Prior Apple Retail experience or knowledge of the Apple Retail organization preferred

Responsibilities:

· Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure

· Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool

· Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented

· Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management

· Collaborate with the development team in identifying resolutions and transitioning of releases into production environment

· Participate in BCM activities or infrastructure related upgrade

· Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead

· Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Skills/Requirement

· Degree in computer science/engineering or related disciplines.

· Min 4 years of experience in application development and support environment in ETL, Data warehouse, and business intelligence

· working experience in ETL, Data warehouse and various business intelligence tools on Unix/Windows platforms.

· Technical skills : Informatica (Infra and data workflow tracing), BI Tools such as QLK, SAS, Power BI, Oracle, Unix/Linux, AS400, Control-M, Shell scripting

· Knowledge of ITIL of similar framework will be advantage

· Experiences in Quantexa, Teradata, Big Data using Cloudera (CDH 5.8 or above), Hive, Impala, HDFS, YARN, Sqoop, Oozie, Hbase, kafka, Map Reduce/Spark are optional and good advantageous

Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

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