Entity: Allianz Insurance Singapore

This is a contract role. We are seeking a customer-focused individual to join our team as a Customer Service Representative for Commercial General Insurance policies. As a Customer Service Representative, you will be responsible for handling inbound customer queries, providing exceptional service, and resolving customer concerns promptly and accurately. Your primary objective will be to ensure customer satisfaction and maintain strong relationships with our valued clients.

Responsibilities:

• Attend to all customer enquiries and requests via all communication channels promptly and professionally
• Manage and resolve customer complaints and escalate when necessary to provide appropriate solutions and alternatives
• Process policy renewals, cancellations and reinstatements accurately, adhering to company guidelines and regulatory requirements
• Maintain accurate and up-to-date customer records and policy documentation in the company’s database
• Collaborate with other departments including underwriters, claims and finance to ensure smooth operations and fast turnaround times
• Build and maintain strong relationships with customers by delivering exceptional service and demonstrating professionalism, and integrity.

Capabilities and Qualifications:

• Diploma / Degree in any field
• GCE ‘O’ Level, ITE or SPM holders with relevant experience will be considered
• Minimum 3 years of experience in General, Health and Life Insurances
• Possess certifications in HI, BCP, PGI, and Comm GI
• Prior experience in customer service or insurance-related roles is preferred
• Possess knowledge and understanding of the service to sale model
• Ability to work independently and collaboratively in a fast-paced environment
• Excellent problem-solving and analytical abilities to address customer concerns and find appropriate solutions
• Excellent customer service phone etiquette
• Strong verbal / written communication skills with the ability to listen actively and respond appropriately to customer needs
• Minimum 1 year experience in start-up companies is preferred

Benefits Summary:

• Up $2600 + Bonus + Benefits
• 5 Days work week
• Working Location: Transport Provided at Tuas MRT Station

Responsibilities:

• Processing and preparing financial statements
• Handle on audit schedule and bank reconciliation
• Creating invoices to send out, as well as following up with clients on any necessary paperwork
• Prepare quarterly GST reporting
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

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Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.


Responsibilities:

• Process invoices, ensuring accurate matching with PO and GRN, handling miscellaneous invoices.
• Execute monthly payments and manage accruals.
• Review Sundry Creditors, AP aging reports, follow up on vendors' Statements of Accounts and audit confirmations.
• Prepare monthly P&L schedules, verify staff expense claims, assist in annual audit.

Requirements

• Experience with ERP system, EPICOR expertise is advantageous.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg


Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Business Performance Lead.

Principal Responsibilities

• Responsible for identifying and executing optimizing direct and indirect cost in the Cards business across 9 markets within Asia
• Collaborate with market teams, marketing, finance, operations, underwriting and others to understand and optimize costs and drive profitable growth
• Improve visibility to cost drivers and identify optimization opportunities. Optimize technology investment budget call out cost risks / opportunities
• Conduct cost review across markets and identify improvement opportunities
• Conduct variance analysis and help prepare for strategic review of the businesses
• Monitor, manage, and mitigate non-financial risks of the business
• KPIs: CER, CPA, Transaction Margin, and other Cost efficiency improvement metrics

Qualifications

• An accredited Degree/Diploma Holder
• Consumer financial services industry experience and strong understanding of unsecured asset businesses
• Practical experience across multiple markets and/or in a regional role covering diverse markets in Asia
• Strong experience in maximizing Cards P&L in financial services industry
• Background in running multi-market cost initiatives

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JUKL&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

This role is required to perform outbound contact engagement to Allianz's bank partner customers to promote general insurance products.

Responsibilities:

This role has a blend of skill sets in both customer service and sales. The focus is on customer service excellence to ensure claims and product benefits/processes relating to claims are correctly articulated.

• Conduct outbound calls to promote products with clear product knowledge to existing and potential customers of our business partners
• Upsell / cross-sell GI insurance products & retain customers based on customers’ needs
• Ensure all sales calls comply with all quality standards and regulatory requirements
• Contribute to sales efforts to attain business sales goals
• Perform system UAT from time-to-time and devise process workarounds if needed
• Contact customers for renewal and recovery procedures
• Any other duties as and when deemed necessary to improve/enhance customer experience

Requirements:

• Minimum O’level / Diploma. SPM holders with related experience would be considered
• At least 1 year of contact centre or 6 months of telemarketing experience in GI sales
• Must possess certifications in HI, BCP, PGI, and Comm GI
• Ability to work under stress and highly productive sales environment
• Highly motivated to achieve targets
• Possess good interpersonal & communication skills
• Possess sufficient computer competency such as basic MS office software applications
• Meticulous, responsible, systematic and preferably with prior experience from telesales and customer service

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Growth Lead.

Principal Responsibilities

• Responsible for identifying and executing optimizing revenue and contra revenue in Cards and Unsecured Lending businesses across 9 markets within Asia
• Collaborate with market teams, marketing, distribution, portfolio management, analytics teams, and others to drive revenue initiatives
• Improve visibility revenue drivers and identify optimization opportunities
• Optimize investments in business initiatives call out cost risks / opportunities
• KPIs: NIM margin, NFI margin, YOY Revenue growth, and market share

Qualifications

• An accredited Degree/Diploma Holder
• Consumer financial services industry experience and strong understanding of unsecured asset businesses
• Practical experience across multiple markets and/or in a regional role covering diverse markets in Asia
• Strong experience in maximizing Cards P&L in financial services industry.
• Product management experience with keen understanding of customer experience drivers
• Background in running multi-market revenue and growth initiatives

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JUKR&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

12 months contract

Salary $10,000 per month

Experience in Payments ( FAST, GIRO and PayNow)

6-10 years of experience

You will be part of the Payments product team and execute initiatives in following areas:

• There are several MAS led initiatives under payment transformation- such as cheque sunset, Electronic Deferred Payment, FAST 2.0 which require timely execution from requirements till implementation.
• International Payments: Commercialise Global Money with focus to increase FX revenue and execute group led enhancements for better customer proposition.
• Domestic Payments: Lead migration to digital payments, reduce paper.
• Fraud mitigation: MAS mandated items to be completed in addition to in-house tuning of fraud control rules.

Principal responsibilities

• Identify business opportunities and gaps to exploit in order to achieve competitive edge in the retail banking payments and remittances business across both domestic and international payments.
• Manage current and future payments initiatives and projects.
• Work closely with local, regional, and global stakeholders to ensure successful deliveries.
• Own and coordinate regulatory reporting and collateral.
• Attend industry and regulator meetings when required.
• Assist in product governance related matters.

Preferred experience

Incumbent should have 6-10 years of industry experience in transaction banking area. Knowledge of payments, is desirable while ability to independently execute a project with minimal supervision will be advantageous.

• Degree holder with some years of relevant experience
• Background in domestic (FAST, GIRO, PayNow) and international payments routing (SWIFT)
• The incumbent must be a strong communicator and who thrives in a dynamic environment with strong stakeholder management skills.
• Must be comfortable working with data and number crunching.
• Experience in data

Responsibilities:

• Responsible for full set of accounts including management of financial records, general ledger maintenance, AP and AR.
• Prepare and analyse accurate monthly financial reports, including balance sheets, income statements, and cash flow statements.
• Conduct credit assessments and evaluations for new and existing clients, ensuring compliance with credit policies and risk management guidelines.
• Actively monitor and manage overdue accounts, implementing effective credit control strategies to minimize risk and maintain client relationships.
• Be involved in Debt Recovery for overdue client accounts and liaising with internal departments to resolve outstanding invoices and payment discrepancies.
• Ensure compliance with local financial regulations and tax requirements, preparing and submitting necessary documentation.
• Responsible for the budget planning, and supports the executive management team by offering insights and financial advice
• General management of the team in terms of monitoring and access eligibility of disbursement and internal claims.

Requirements:

• Degree Holder, those with CPA certification would be treated as priority.
• Experience in budget planning and final account management
• Strong understanding of financial regulations, tax requirements, and credit policies.
• Team management skills is essential in this role.

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Analyze financial statements monthly, reporting variances
• Tax computations for ECI, handle tax queries and review GST filings
• Coordinate with Corporate Secretary, Auditor, Tax Agent
• Monitor project KPIs and manage project budgets
• Submit quarterly, biannual, annual surveys and assess loan/lease agreements
• Ensure adherence to accounting policies and statutory mandates.
• Credit assessments for debtors and creditors.

Requirements

• Strong analytical skills with meticulous attention to detail

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg


Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Responsibilities:

• Prepare monthly financial statements including bank reconciliation and schedules
• Prepare billing and collection for Accountant to review
• Perform analysis on financial statements for management reporting purposes
• Prepare GST reporting
• Liaise with Operations team
• Liaise with external auditors for year-end audit / tax matters
• Assist in the Preparation of forecast and budget
• Support any other ad-hoc assignments as required

Requirement:

• Diploma / Degree in Accounting
• At least 2 years of relevant experience in handling full set of accounts
• Meticulous, analytical and independent
• Able to meet the tight deadlines
• Proficient in MS Office applications

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R24119847 (KENNETH NG JING LONG)

The incumbent will be a key member of the Technical team, involved in Actuarial Pricing, Product Development and Portfolio Management.

Responsibilities:

• Lead the development, implementation, and optimization of pricing models for all retail P&C lines.
• Utilize actuarial and machine learning methods to improve technical pricing models and collaborate closely with other functions to ensure fast implementation.
• Pricing for new or large opportunities, as well as proactive management of existing Scheme and Fleet pricing, involving close collaboration with underwriting and distribution teams.
• Develop and calculate regular KPIs for monthly portfolio monitoring reports and dashboards delivered to the executive committee.
• Conduct market competitor analysis and reports to identify pricing and product opportunities.
• Draft policy wordings for new and revamped products.
• Drive the product approval process and documentation for Allianz group as well as regulatory compliance.
• Drive improvements to existing processes to advance efficiency.

Capabilities and Qualifications:

• Degree in actuarial, statistics, mathematics, business or related field.
• Actuarial qualifications (FCAS, FIA, FIAA or equivalent), or partial qualification, would be an advantage.
• Familiar with Singapore P&C market.
• P&C Actuarial pricing skills, familiarity with Radar Base, Radar Live and Emblem is a plus.
• Team player with good interpersonal and influential skills to successfully persuade and motivate others to act.
• Ability to express ideas and messages clearly, both written and verbally.
• 3+ years of P&C pricing experience.

Responsibilities:

• Perform financial analysis, spread sheets for the application of credit facility
• Evaluate and understand the financial risk associated with borrower and produce quality credit review periodically
• Ensure compliance with the Bank’s policy and in line with MAS regulations required for all borrower transaction
• Visit clients when required in order to achieve a clear understanding of borrowers’ profile and identify market risk associated
• Handle customers’ inquiries, liaise and develop relationship and business with Head Office, overseas branches and inter-departments as well as corporate customers
• Act as the main contact and information source in the Corporate Banking team, coordinate internal and external lines of communications with various stakeholders (e.g. Finance, Risk, Operations and Head Office colleagues).
• Support the Corporate Banking team in various group initiatives such as competitor review, market trend analysis and formulating the Corporate Banking pitch book/related marketing materials
• Co-ordination of meetings and papers, agenda formulation, project tracking and updates, action points tracking from key management meetings
• Develop various reports and presentations for management review
• Ensure timely updates of all internal and external communications/presentations
• Engage in ad-hoc projects and tasks assigned
• Perform Know-Your-Customer onboarding in compliance with the MAS regulation for all customers

Job Requirement

• Minimum a bachelor’s degree in Business or any related discipline
• Minimum 3 years’ relevant experience within the Banking industry, Corporate Banking space focusing on Aviation and Shipping Finance
• In depth credit/accounting knowledge and good understanding of financial analysis and KYC/AML

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

Banking Finance Contractor

Contract

Responsibilities

· Project Management and UAT relating to Entity closing and financial disclosure reporting;

· Represent Finance in Project Management meetings

· Update project status to Senior Finance Managers

· Assist on change work on Financial activities

· Undertake any other finance duties as directed by the Finance Manager

· Some knowledge of MAS regulatory reports is a bonus

Requirements

· Graduate in Accountancy or related discipline

· Minimum of 5-8 years work experience in Accounting within the Banking sector

· Experience in preparing MAS regulatory reports for Wholesale Bank will be strongly considered but not mandatory

· In-depth skills in Microsoft excel

· Working experience and familiarity in utilizing the following systems:

o SAP for Accounting;

o Avaloq banking system;

o FRS Global for MAS reporting

· Experience with IT projects will be a plus

Salary: $6000 - $8500 with completion bonus

Location: CBD

Working hours: office hours mon-fri

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 24014

Tel: 6233 0450

WA: 87555290

Bryan Huang (R22104680)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Bryan Huang | Registration No: R22104680

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Wealth Management leads the Asia-Pacific implementation of our global strategy to deliver world-class solutions to retail and private clients seeking to grow, protect, preserve or transfer their wealth. This involves the development and management of needs-based solutions covering foreign exchange, deposit, investment, insurance and financing products, as well as the provision of suitable market insights and updates, financial planning and advisory services.

We are currently seeking a high calibre professional to join our team as a Universal Banking Ambassador.

Principal Responsibilities

• Maintain customer service excellence, greeting and serving our customers with the highest service standards
• Manage customer queries, issues, feedback and complaints with appropriate advice
• Adopt a needs-based approach to provide recommended solutions for retail banking products to meet customer's financial needs
• Understand and exercise Know Your Customer and Customer Due Diligence procedures when onboarding customers to ensure they are suitable clientele for HSBC
• Be a digital banking champion through promoting and educating our customers in using self-service channels such as Internet Banking, Phone Banking and Automated Teller Machines
• Identify our customers’ wealth, protection and home loan needs and refer them to appropriate officers
• Ensure data entry and operational transactions are executed expeditiously, with minimal errors and in compliance with audit and statutory guidelines
• Attend to the operational needs of the branch and business where required by line managers or Branch Director

Qualifications

• Diploma qualification with relevant customer service experience
• Proven sales experience is a plus
• Excellent interpersonal and communication skills, coupled with adaptability and willingness to learn
• Highly driven to excel in both customer service and sales, thriving in a focused and fast paced environment

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JTBB&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Responsibilities:

• Define, monitor and review HNW KPIs. Evaluate performance to targets to formulate and drive business strategies, project management and initiatives with the aim to optimise results.
• Review and ensure case management related processes (Eg. High Net Worth applications, tracking files, case updates and other related matters) are in place and operating smoothly.
• Lead the Banca / Broker Team to drive HNW sales and achieve both TWNS and NBEV budgets. Monitor and control sales activities by managing sales trend (both on-shore and off-shore).
• Develop the business through engagements and trainings and ensure that Banca / Broker are well versed with the company’s value propositions and products in the market.
• Proactive to identify and develop both HNW opportunities and emerging HNW market trends.
• Collaborate with all internal and external stakeholders such as but not limiting to Case Managers, New Business Underwriting, Compliance, Customer Service to resolve issues, appeals and feedback.
• Provide regular management reports on sales performance / pipelines and business updates to the Head of Department.
• Review SOPs related to scope of Team on an annual basis to ensure that they are updated with any changes made to processes.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

Requirements:

• Leadership, management skills and the ability to coach, motivate and retain staff
• Possesses strong business acumen
• Experience in Life Insurance product and/or business development is a mandatory pre-requisite
• Knowledge of underwriting requirements for high net worth cases is advantageous.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Job Responsibilities:

1. To assist finance manager on day to day tasks

2. Basic general ledger, detailed account, tax declaration and other accounting processing business;

3. Responsible for reviewing all the accounting statements reported by the company and preparing financial comprehensive analysis reports and special analysis reports, so as to provide a reliable basis for the decision-making of the company's leaders;

4. Other matters assigned by leaders;

Qualifications:

1.Minimum Diploma in Accountancy/Business/Finance or related qualification

2. More than 1 years of work experience, general taxpayer enterprise work experience is preferred;

3. Careful and meticulous, dedicated, hard-working, and have good professional ethics;

4. Sensitive to numbers, quick thinking, strong receptivity, independent thinking, good communication and coordination skills

5. Understand and be familiar with enterprise accounting standards and related financial, tax, auditing regulations and policies;

6. Have accounting certificate, preferred;

7. English as the basic working language/ able to communicate in Chinese

Note: The company benefits are good, and the working atmosphere is relaxed and pleasant!

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Data Center (DC) Engineer to support Data Center operations for our client in Singapore which is a top global investment bank.

Responsibilities

• Provide hardware support for network, servers, storage, and client owned hardware under direction of client staff.
• Management of the media eradication and dispose process.
• Daily morning check and reporting of equipment hardware status (Visual check).
• Rack & install / removal of physical hardware.
• Installation or upgrade of hardware for servers, parts replacement under direction of client staff.
• Manage spare parts handling for all client installed hardware. Controlling dispatch of faulty parts to contractors and coordinating with contractors for RMA.
• Spare parts inventory management: Manage the inventory of spare parts and its status.
• Equipment management - Management of equipment location in the racks and managing rack layout under direction of client staff.
• Asset management - Labeling and recording of assets, publish changes move / remove / decommission, periodic asset checking.
• Vendor / supplier coordination: Log hardware cases with respective vendor / supplier, manage spare parts & logging the issues and site access management.
• Reporting management – issue daily report / handover document and monthly documents.
• Act as client Representative to escort Company’s vendor / supplier requiring access to the Data Center
• Basic defect testing and analysis of hardware issues including power cycle and simple parts replacement under direction of client staff.
• Access management – Data Center access log tracking / reporting
• Provide support services regionally that is managed by Data Center Management Team within client.
• On-call services – Engineers are expected to be reachable and responsive outside the Coverage Hours whenever there is an emergency incident.
• Upon client request, Engineers are required to provide the outside the normal shift hours.

Details of the Division and Team:

To manage and provide effective guidance to Front Office in their work processes and submissions, in terms of new client account opening which involves both documentation and KYC aspect. The role requires the candidate to advise the Front Office in all Know-Your-Client/ Source of Wealth and legal document related matters and supports the Front Office from the beginning of the new customer adoption process from prospect through to funding of the account including. In addition, he/she liaises with the local AML officers concerning business-view on specific AML/ KYC/ SOW related topics.

In his/her function as Documentation/KYC SME, the candidate can manage the daily BAU responsibilities and reporting on metrics. It involves close collaboration with AML, Compliance, ORM, Front Office and Legal.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Ensure timely account openings and response turnaround
• Provide SME advice to Front Office on complex account structures and KYC/AML cases the business is confronted with
• Act as sparring partner for Front Office in all AML/ SOW/ KYC related topics
• Support and advice Front Office in completing the KYC/ SOW information in line with DB Group standards
• To enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes
• To understand the Bank Global KYC/ AML Standards, Account Documentation procedures, Local Laws and Regulations and implement related control processes
• Escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions
• Involved in design and implementation of strategies to ensure continuous process with the WM COO and Change functions to scope and define change projects to deliver process and performance improvement
• Assist the Head of NCA to review controls to minimize operational risk
• Maintain KOPs to ensure latest processes and requirements are reflected and adhered to
• Lead and/ or represent WM Ops in ad-hoc projects in relation to NCA/ KYC/ SOW/ Regulatory Changes

Your skills and experience:

• Diploma / Degree majoring in Banking, Accountancy or Business Administration or related discipline
• Knowledgeable and experienced in banking operations, client onboarding, account documentation, risk management, sophisticated AML/KYC knowledge and experience in banking or financial industry for at least 2 to 5 years
• Ability to develop a good knowledge of the customer base, with sensitivity to specific customer needs.
• Good knowledge in Know Your Client procedures
• Ability to develop a good knowledge of the customer base, with sensitivity to specific customer needs.
• Experience in team/stakeholder management.

Personal Competencies or Skills:

• Mature, strong analytical and problem-solving ability
• Risk adverse
• A team player who is able to multi-task effectively in a dynamic environment, appreciate diversity and follow through assignments within tight schedule
• Excellent interpersonal skills and the ability to manage relationships with all levels
• Strong communication and presentation skills
• Problem solving skills
• Strong process and project management experience

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

• Lead and participate in full lifecycle implementations of SAP S/4 HANA 
• Possess in-depth knowledge of SAP FICO (Product Costing, FSCM, Fixed Assets), SD, EWM, MM modules, and their integration with each other and third-party applications.
• Demonstrate expertise in data integration technologies like EDI, ALE, and interface development.
• Stay current on SAP innovations like BTP and Fiori Apps, translating them into business value.
• Have proven experience in the MedTech or Pharma domain.
• Facilitate workshops with end-users to gather requirements and feedback.
• Collaborate closely with Process Leads on:
  • Refining business user stories
  • Resolving key design decisions
  • Mapping end-to-end business processes
• Develop comprehensive documentation including business process documents, functional designs, and integration plans.
• Manage & Enhance Gap dispositioning / Development objects, ensuring effective resolution.
• Utilize agile methodologies (e.g., Jira) and visualization tools (e.g., Visio) for efficient project management.
• Possess a strong desire to learn new technologies (S/4 HANA, MuleSoft, API, CDL) and stay ahead of the curve.
• Proactively identify and assess potential impacts of process changes on legacy and satellite systems.

Responsibilities:

Manage payroll operations ensuring accuracy and timeliness of payments.

Handle payment transactions and financial reporting to headquarters in China, adhering to regulatory requirements and company policies.

Utilize SAP ERP system and internal software for financial management and reporting purposes.

Proficiency in both written and spoken Chinese and English languages to facilitate communication with stakeholders.

Collaborate with internal departments to gather financial data and insights for reporting to HQ.

Develop and implement financial policies and procedures to enhance efficiency and compliance.

Monitor cash flow and liquidity to support operational needs.

Provide leadership and guidance to the finance team, fostering a collaborative work environment.

Coordinate with external auditors and regulatory authorities as required.

Qualifications:

Bachelor's degree in Finance, Accounting, Economics, or a related field.

Minimum of 10 years of experience in finance management, with expertise in payroll, payment transactions, and financial reporting.

Proficient in using SAP ERP system and internal financial software.

Fluency in both written and spoken Chinese and English languages.

Strong analytical skills and attention to detail.

Excellent communication and interpersonal skills to collaborate effectively across departments.

Demonstrated leadership abilities and experience in team management.

Familiarity with Chinese regulations and accounting standards preferred.

Relevant certifications such as CPA or CFA are advantageous.

Job Responsibilities

1. Responsible for maintaining and expanding customers industry with Chinese background or Chinese element under the responsibility of the team, explore potential business opportunities, and provide good customer relationship management and financial services to existing or potential industry target customers. Work content including but not limited to understand customer needs, applying the right product mix, formulate marketing plan, organize and implement the marketing service, complete all required internal processes including system work (such as preparing term sheet, credit proposals and credit review, implementation of the credit terms and conditions, servicing of client's day-to-day needs, operate in business systems, etc.).

2. Drive marketing and expansion of comprehensive banking services, including trade finance and financial markets, from the perspective of customer relations, aiming to enhance the overall performance of the entire bank.

3. Drive company product research and development. Based on Singapore Branch's customers' demands and the local industry competition, timely propose new product requirements, assist in developing new business products for the company, implement innovation-driven strategies, and expand sources of revenue.

5. Carry out proactive risk control of credit business, undertake risk prevention work including credit risk, operational risk, compliance and anti-money laundering risk, and complete post-loan management and KYC; concurrently conduct regular or irregular customer visits are made to collect and analyse the business information of Agricultural, Natural & Mining industry and customers in the market, analyse and judge the changes of customers' credit status, and strengthen credit risk management.

6. Responsible to meet the relevant KPI target imposed.

Job Requirements

• Education: Bachelor degree
• At least 1 year experience in Corporate Banking
• Strong communication and coordination ability.
• Able to communicate both verbally and written in Chinese and English so as to communicate with our Chinese-speaking customers and Head Office

Our Client is an established local bank, they are looking for a Business Analyst to join them.

1. Leverage on data analytics knowledge & experience to facilitate to uncover the data breaks.

2. Go through daily reconciliation report or schedule query via database to identify anomalies and discrepancies, find out root cause and implement corrective measures.

3. Oversee and responsible for ensuring data quality and fitness for purpose of data assets.

4. Able to articulate clearly the problem statement observed after investigation of the data breaks.

5. Monitor & engage in the ongoing and detailed evaluation & trending of data quality.

6. Ensuring data integrity, assess and improve data quality, oversee data from cradle to grave and remediate data quality issue.

7. Collate, manage, rationalise, associated with technology team to support in impact assessment, fix data quality issue, UAT and support implementation and live verification.

8. Actively partnering with the technology team in the solution's process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.

9. Experience in banking reconciliation is a plus

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

GENERAL DESCRIPTION

The candidate will be the Sr. Test Manager and responsible for test strategy & planning, automation, NFR and testing deliveries and ownership for the Core Banking projects.

KEY FEATURES OF THE POSITION

Functional / Technical

· Expertise in Banking (“Private Banking”) domain

· Experience and know-how of Temenos T24 Core Banking

· Excellent technical skills with ability to review and analyse Business requirements and system specifications

· Expertise in Test strategy, planning, test data and environment planning

· Working experience in Agile methodologies such as Scrum / Kanban / SAFE

· Excellent People and Team skills - Work collaboratively with various team to achieve goals

· Good know how or working experience in Automation

· Status reporting and able to drive the defect management across multiple teams

· Ability to proactively raise issues, risks and also recommend optimal solutions

· Drive UAT planning, coordination and execution with Business

· Work with the BA and Dev teams to drive even the upstream software quality (Requirements, Development Solutions)

· Drive and review test strategy, test planning, test coverage, overall project planning, solution design, Regression & Automation, UAT strategy and challenge status quo when necessary in the best interest of the overall project and the organization

Client / Stakeholder Management (internal & external)

· Stake holder management – working closely with senior stakeholders within IT and Business to drive testing deliveries, best practices, innovation and automation

· Work with IT risk to actively drive the risk culture within and across teams

· Ensure awareness, involvement and support from the key stakeholders and participants by building strong project teams and maintaining robust communication on the project status throughout its life cycle

Regulatory Responsibilities &/OR Risk Management

· Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

· Take responsibility for ensuring that risks and issues are identified and managed closely and drive all stakeholders to deliver on time and to the required quality standards

SKILLS REQUIREMENTS OF THE POSITION

Professional and Technical

Professional

• Minimum 15+ years of experience in driving strategy, planning, execution, automation and UAT
• Minimum 8 years of financial domain experience including in Temenos T24 Core banking
• Expertise in working on Agile methodologies such as Scrum / Kanban / SAFE
• Excellent know how in SQL and expertise in database testing
• Experience in Automation and driving Automation strategy (TOSCA, Selenium, other industry standard tools)

Technical

Must Have:

· Understanding / Experience of Automation tools (TOSCA, Selenium) to drive Automation in projects

· Relational Database concepts, SQL, joins, stored procedures etc.

· Agile planning tools – JIRA, Confluence

Personal and Social

• Excellent communication & Stakeholder management skills
• Good work ethics
• Good problem solving abilities
• Good team player
• Good service attitude
• Systematic and meticulous
• Ability to lead teams effectively across locations

Our Client is an established local bank, they are looking for a Business

Analyst to join them.

A) Data Analytics:

1. Participate in data projects for Investment Advisory and Products team

2. Gather requirements, collaborate with stakeholders on user journeys, perform data validation, ensure data integrity

3. Using data-driven approach to drive insights and support MIS and sales management strategy

4. Perform regular and ad-hoc data analysis on Advisory Sales and Products attributes, depending on business needs and strategy

B) Business reviews and MIS:

1. Assist in preparation of regular updates and presentation materials for MIS and ad-hoc reporting purposes.

C) Drive productivity:

1. Improve strategy team’s productivity through workflow/process enhancements

2. Drive digital adoption by automating existing data extraction/maintenance tasks and processes.

Requirements:

• 2-5 years relevant working experience

• Proficiency in SQL, Tableau, MS Excel is a must

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

About the company

Our client, one of the reputable insurers with a strong footprint in the general insurance & commercial insurance space.

about the job

In this position as a Claims Specialist, you will be required to liaise with the policyholders, intermediaries, investigators, surveyors, adjusters, investigators, lawyers, 3rd party claimants, sister companies etc. You will be involved with a wide range of products such as Personal Accident, Travel Insurance, Home insurance and some Workmen Injury (WICA) policies.

The ideal incumbent will be expected to manage and process claims expeditiously, professionally and equitably within agreed service benchmarks or applicable protocols, ensure reserves are provided or updated in a timely and realistic manner and ensure recovery claims are pursued and followed up periodically.

Experience and skills

• 1+ years of experience in assessing and managing general insurance claims
• Preferably ACII/AAII, CGI/HI qualifications or relevant insurance equivalent
• Well versed in insurance principles and possess good interpersonal skills
• Ability to multitask and willingness to learn new skills.

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.