• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Company Overview:

We are currently working with an International Bulk Commodities Trading company and they are seeking a meticulous and experienced Trade Finance Specialist to join the team.

Position Overview:

As a Trade Finance Specialist, you will be instrumental in ensuring the accuracy and compliance of Letter of Credit (LC) documentation within the framework of global trade regulations and company policies. Your role will involve collaborating with diverse stakeholders, including banks, traders, and logistics teams, to facilitate seamless transactions in the dry bulk commodities sector.

Key Responsibilities:

• Thoroughly review and process LC documentation, adhering to global trade regulations, company guidelines, and industry best practices.
• Foster close collaboration with stakeholders such as banks, traders, and logistics teams to facilitate smooth and efficient LC transactions.
• Stay abreast of evolving international trade regulations, banking standards, and industry-specific practices to ensure continuous compliance.
• Identify and address risks associated with LC transactions, actively contributing to the overall risk management strategy.
• Engage proactively with banks and financial institutions to resolve discrepancies, ensuring prompt and accurate LC settlements.
• Coordinate effectively with internal teams, including trading, finance, and legal, to enhance communication and streamline processes.
• Identify opportunities for process improvement and efficiency gains within the LC function, taking a proactive approach.
• Implement industry best practices to optimize and elevate the overall effectiveness of LC operations.

Qualifications:

• Bachelor's degree in a relevant field.
• Demonstrated experience in trade documentation, particularly in the dry bulk commodities sector.
• Proficient understanding of global trade regulations and LC procedures, UCP600 trained.
• Exceptional attention to detail and analytical skills.
• Effective communication and collaboration abilities.
• Ability to assess and mitigate risks associated with LC transactions.
• Previous experience in resolving discrepancies and ensuring timely settlements.

We appreciate the interest of all applicants, regretfully only successful shortlisted candidates will be notified.

The Interfood Group is a leading global dairy trading company (milk powders, butter, cheese, dairy blends etc.). The Group consists of 14 offices in all continents with more than 350 employees. Our constant strive for optimal quality, up-to-date knowledge and a profound focus on service, enables Interfood to create the difference for its robust network of both clients and suppliers. Interfood keeps on growing and developing by its proactive market approach.

We stimulate personal development and initiatives from our employees. Interfood, originally a family-based company, proves that global professionalism can still be combined with a unique personal company culture, in which we focus on following values: Teamwork, Commitment, Continuous Improvement, Professionalism & Responsible Leadership. All contributing to our purpose: Together for better.

Role:

Based in Singapore, reporting to the Finance Business Partner Interfood APAC, the incumbent will work in a highly collaborative environment to provide sound and solid support to the Business Control function of the APAC business. An exciting role for one who loves autonomy, comfortable working with large datasets, prepared to roll up sleeves and get hands dirty when required.

Responsibilities:

• Overall support for Finance Business Partner on financial analysis and reporting functions
• Supports Middle Office in the daily reconciliation of executed derivatives trades with broker statements and confirmations as well as with Interfood internal IT systems
• Risk management monitoring via Value-at-Risk models
• Provide insights, business analysis, reporting and decision support to organization
• Financial forecasting, reporting and operational metrics tracking
• Maintains accurate reporting of financial KPIs via data analytics tools such as Tableau
• Supports the preparation of monthly management reports utilising tools such as Powerpoint and Thinkcell applications
• Increase productivity by developing automated reporting/forecasting tools

What we are looking for:

• Self-starter and entrepreneurial
• Good problem solving skills
• Strong excel and analytical skills
• Programming skills (added advantage)
• Passionate
• Strong attention to detail
• Works well within a team

Responsibilities:

• To capitalize on sales opportunities via customer events, financial reviews, and branch engagement activities
• To increase customer base by proactively acting on leads from database and setting up appointments with potential customers
• To provide sound financial advice with proper fact-finding and review of customers financial goals
• To ensure sales conversion by capitalizing on referrals from Branch Services colleagues
• To maintain long-lasting relationships with both existing and potential customers

Requirements:

• Possess Diploma/Degree with minimum 1 year of relevant experience in insurance/banking sales
• Candidates with CMFAS certifications M5, M9, M9A, HI, BCP, PGI will be an advantage
• Team player with strong interpersonal skills
• Have passion for customer service and keen to learn

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 23701

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

1-month Completion Bonus

Working Hours: Mon - Fri, 9am to 6pm

Summary:

As part of the Actuarial System Support team, you will be required:

• Set-up and support the testing of products in the product engine
• Coordinate and collaborate with Business subject matter experts (SMEs) in troubleshooting any defects
• Work with the various stakeholders to ensure timely completion of the testing in delivering the product on time.

Responsibilities:

• Setting-up products in the product engine, which includes formula coding and product table set-ups.
• Support the testing of products in the product engine.
• Work with business SMEs (Actuarial Pricing team, Product Implementation team, IT team) to troubleshoot any testing defect arises.
• Ensure timely completion of product testing in accordance with the stipulated milestone
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns/risks and proactively shares best risk management practices.

Requirements:

• Degree holder in Actuarial Studies.
• Detail-oriented, efficient, self-motivated and able to work under pressure.
• Good interpersonal, writing and verbal communication skills.
• Good technical and analytical skills.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Duties and Responsibilities:

• Experienced in group reporting and overseas entity financial analytics and reporting
• Assist with monthly closing processes of foreign subsidiaries
• Ensure compliance with financial reporting standards, company policies, and relevant legal regulations
• Prepare monthly, quarterly and yearly financial reports and financial year-end statements at company and consolidation level
• Reviewing and analyzing past and current financial data from financial statements and reports
• Prepare business performance reports such as cash flow projections, budgets, periodic/rolling forecasts, KPI reports to aid in senior management in decision making
• Perform variance analysis on budget/forecast against actual performance
• Develop and document business processes and accounting policies to maintain and strengthen internal controls
• Liaising with external auditors and tax agents
• Assisting service delivery teams with financial guidance
• Assisting in corporate development, acquisition and integration activities
• Any other assigned duties

Requirements:

• Bachelor's degree in finance, accounting, or a related field
• 3 to 5 years of relevant working experience
• 3 years of auditing experience
• Preferably with experience on special projects other than external audits
• Strong organizational and multitasking skills
• Excellent communication, interpersonal and presentation skills
• Detail-oriented and able to perform in a high-pressure environment
• Pro-active, shows initiative and ability to work with minimal supervision
• Ability to work under strict timelines
• Ability to identify GAAP differences with SFRS
• Strong analytical thinking and problem-solving skills
• Proficiency in Microsoft Office and/or related financial systems
• Travelling may be required

Senior Underwriter, APAC Casualty

Position Overview:

As a Senior Casualty Underwriter in Asia Pacific, you will assume a lead underwriting role of complex and multinational casualty risks for the region. This position requires a high level of expertise in casualty underwriting, strategic thinking, and collaboration with various stakeholders. The Senior Casualty Underwriter plays a key role in shaping underwriting strategies, mentoring junior underwriters, and contributing to the overall success of the organization.

Responsibilities include:

• Focus on new business production and renewal retention in a growing profitable GL portfolio.
• Underwrites all accounts in accordance with underwriting guidelines and individual authority granted by management.
• Make strategic underwriting decisions on large and intricate accounts, considering market conditions and company guidelines.
• Monitor the performance of existing policies, identifying areas for improvement and recommending portfolio adjustments.
• Provide input and feedback at the weekly underwriting meetings.
• Monitors all industry and specific account trends. Implements a field service reputation that is recognized as superior in the industry.
• Cultivate and maintain strong relationships with key clients, brokers, and industry partners
• Act as a senior point of contact for complex client inquiries, negotiations, and conflict resolution.
• Mentor and train junior underwriters, sharing knowledge and best practices to enhance the team's capabilities.
• Contribute to the development and enhancement of underwriting guidelines, pricing models, and product offerings

Desired Skills & Experience:

• Relevant experience in casualty underwriting, with a focus on complex and multiantional risks in the Asia-Pacific region.
• Power BI/PPL experience beneficial but not essential
• Bachelor’s Degree in Finance/Economics background preferred but not essential
• Strong problem solving and decision-making abilities
• Excellent written and oral communication skills
• Exceptional interpersonal skills with the ability to work in a team environment.
• Ability to work effectively in an at times a pressured environment
• Appetite and hunger to learn and grow and ‘go the extra mile’.
• Eye for detail
• Ability to organize efficiently
• Competent in all Microsoft packages

1-month Completion Bonus

Working Hours: Mon - Fri, 9am to 6pm

Summary:

As part of the Actuarial System Support team, you will be required:

• Set-up and support the testing of products in the product engine
• Coordinate and collaborate with Business subject matter experts (SMEs) in troubleshooting any defects
• Work with the various stakeholders to ensure timely completion of the testing in delivering the product on time.

Responsibilities:

• Setting-up products in the product engine, which includes formula coding and product table set-ups.
• Support the testing of products in the product engine.
• Work with business SMEs (Actuarial Pricing team, Product Implementation team, IT team) to troubleshoot any testing defect arises.
• Ensure timely completion of product testing in accordance with the stipulated milestone
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns/risks and proactively shares best risk management practices.

Requirements:

• Degree holder in Actuarial Studies.
• Detail-oriented, efficient, self-motivated and able to work under pressure.
• Good interpersonal, writing and verbal communication skills.
• Good technical and analytical skills.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Responsibilities

· Ownership of the Growth, Retention and Profitability of portfolio assigned

· Responsible for preparing & negotiating quotes for all business lines (new business and renewals)

• Handle EB enquiries from clients or business partners on policy matters (e.g. policy documents, premium and movement of employees or premium outstanding)
• Understand the client's insurance needs and provide proper advice
• Follow up with existing clients for policy renewals
• Handle general administrative and ensure proper documentation, records and filing
• Check of policy contracts, endorsements, invoices to ensure accuracy.
• Ensure all activities are in compliance with regulations and internal procedures
• Build and maintain strong relationship with insurance providers and clients
• Undertake any ad hoc duties / tasks that may be assigned.

Requirements

• Diploma or Degree holder with relevant insurance certificates
• At least 1 year of working experience in the Employee Benefits
• Proficiency in Microsoft Office applications (e.g. Excel, Word, Powerpoint) and Tech Savvy
• Attention to detail and positive attitude with excellent communication skills
• Able to work well independently and in teams
• Able to work under pressure and tight deadlines

Job Description

1. Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices.

2. Review of account opening documentations to ensure completeness including supporting KYC / Constitutional documents for new and existing accounts.

3. Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.).

4. Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor.

5. Validate the information within KYC records and Customer documents to ensure completion and accuracy.

6. Communicate with stakeholders any documentation deficiencies, and ensure KYC and account opening complying with regulatory standards and the Bank’s guidelines.

Job Requirements

1. At least 1 year of relevant experience from banking industry.

2. Demonstrated analytical skills.

3. Demonstrated problem-solving and decision-making skills.

4. Consistently demonstrates clear and concise written and verbal communication.

5. Ability to work in a team-oriented environment.

6. Bachelor's degree/University degree or equivalent experience.

Job Description

1.Execute, advise and negotiate on Project Finance deals.

2.Liaise with external and internal relevant stakeholders, assess risk factors and provide possible solutions.

3.Structure and handle financing solutions tailored to specific needs of clients.

4.Prepare credit applications (quantitative and qualitative client analysis), credit renewal and undertake periodic review of assigned portfolio.

5.Active management of the overall risk profile of assets throughout project life,including ongoing monitoring of client and project conditions, proactive risk identification, recommendation of risk mitigants, and management reporting.

6.Assist in industry related research and strategy exercises such ad development of new growth areas, country strategies and industry benchmarking.

Job Requirements

1.Education: Recognized University Degree acceptable to the Bank.

2. Capabilities:

(1) team player with strong interpersonal and communication skills, and willingness to collaborate across multiple teams.

(2)good credit and financial analytical skills with the ability to independently prepare and present credit analysis.

3. 3-5 years' relevant experience in corporate banking and related industry preferred.

4.Demonstrate good knowledge of corporate bank products, especially project finance preferred.

Job Description:

We are seeking a highly skilled and experienced Finance, HR, and Administration Manager to oversee and manage the financial, human resources, and administrative functions of our organization. The ideal candidate will have a minimum of 5 years of relevant experience, with a strong background in finance, human resources management, and administrative operations.

Responsibilities:

1. Financial Management:

- Develop and maintain financial policies, procedures, and controls to ensure compliance with regulatory requirements and best practices.

- Prepare and analyze financial reports, budgets, and forecasts to provide insights and support strategic decision-making.

- Oversee accounts payable and accounts receivable processes, ensuring timely invoicing and payment collections.

- Manage cash flow, banking relationships, and financial investments to optimize liquidity and maximize returns.

- Coordinate internal audit, annual audits and liaise with external auditors to ensure accurate and timely completion of financial statements.

2. Human Resources Management:

- Develop and implement HR policies and procedures in compliance with labor laws and regulations.

- Manage recruitment, selection, and onboarding processes to attract and retain top talent.

- Oversee employee relations, performance management and staff training and administer
employee benefits programs

Qualifications:

- Bachelor's degree in accounting or professional certification (e.g., CPA) preferred.

- Minimum of 5 years of progressive experience in finance, human resources, and administration roles, with at least 2 years in a managerial or supervisory capacity.

- Strong knowledge of financial principles, accounting practices, and financial reporting standards.

- Proficiency in financial analysis, budgeting, and forecasting techniques.

- Solid understanding of human resources management principles, employment laws, and best practices.

- Excellent communication, interpersonal, and leadership skills.

**12-month contract**

Work location: CBD

Working hours: 9am to 6pm

Responsibilities:

• Responsible to handle L/C Issuance, Inward and Outward Collection, Collection Bill purchased, Transfer LC, Export LC Advising, LC Negotiation, LC confirmation, Export LC bills discounting, Bank reimbursement etc
• Be responsible for end-to-end processing of trade finance transactions (Import and Export), Trade Loan, Risk Participations and Standby LC/bank guarantees
• To perform compliance and other checks on trade transactions in line with Anti-Money Laundering Guidelines, Terrorist Financing and Sanctions Regulations and other internal policies.
• Review and check workability of LC for confirmation
• Review text/formats for bank guarantees
• Handle all settlements/preparation of all payments, disbursements of proceeds (MT103/MT202)
• Any other ad-hoc duties as assigned

Requirements:

• Degree/Diploma with major in Business, Banking/Finance or Law
• Minimum 5 years of relevant experience in Trade Bills checking (Import and Export Bills), processing documentary trade transactions and document checking
• Knowledge of UCP rules, ISP 98, ISBP 745, URDG, URC, URR rules and Incoterms rules an added advantage
• Candidate with CDCS qualification will have an added advantage.
• Strong knowledge of controls pertaining to AML/CFT and other regulatory requirements

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 23195

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Casualty Underwriter, APAC

Position Overview:

As a Casualty Underwriter in Asia Pacific, you will play a crucial role in evaluating and underwriting complex and multinational casualty risks for the region. This position involves assessing the potential risks associated with liability exposures, ensuring that policies are priced appropriately, and maintaining a profitable portfolio contributing to the overall success of the organization.

Responsibilities include:

• Focus on new business production and renewal retention in a growing profitable GL portfolio.
• Underwrites all accounts in accordance with underwriting guidelines and individual authority granted by management.
• Make strategic underwriting decisions on intricate accounts, considering market conditions and company guidelines.
• Monitor the performance of existing policies, identifying areas for improvement and recommending portfolio adjustments.
• Provide input and feedback at the weekly underwriting meetings.
• Monitors all industry and specific account trends. Implements a field service reputation that is recognized as superior in the industry.
• Interact with clients, brokers, and other stakeholders to gather necessary information, explain underwriting decisions, and address inquiries.
• Build and maintain strong relationships with clients to enhance business retention and new business development

Desired Skills & Experience:

• Relevant experience in casualty underwriting, with a focus on complex and multiantional risks in the Asia-Pacific region.
• Power BI/PPL experience beneficial but not essential
• Bachelor’s Degree in Finance/Economics background preferred but not essential
• Strong problem solving and decision-making abilities
• Excellent written and oral communication skills
• Exceptional interpersonal skills with the ability to work in a team environment.
• Ability to work effectively in an at times a pressured environment
• Appetite and hunger to learn and grow and ‘go the extra mile’.
• Eye for detail
• Ability to organize efficiently
• Competent in all Microsoft packages

This is a permanent position with one of our clients who does banking projects primarily:

· Your primary role is to manage a team, getting a team to complete system for banking projects

· Reporting to Project Director/VP

Responsibilities:

· lead the planning and implementation of banking projects

· facilitate the definition of project scope, goals and deliverables

· define project tasks and resource requirements

· develop full scale project plans

· assemble and coordinate project staff

· manage project budget

· manage project resource allocation (conduct interviews for your team)

· plan and schedule project timelines

· conduct meetings with Banks (need to communicate with Banks on every stages, UAT,SIT…etc)

Requirements:

· 4 to 6 years’ full Project Management experience

· A minimum of 2 development cycle in a full SDLC implementation role.

· Must have Project Management Professional (PMP) certificate

· Mandatory experience in Banking software implementation

· knowledge of both theoretical and practical aspects of project management

· knowledge of project management techniques and tools

· proven experience in people management

· proven experience in strategic planning

· proficient in project management software

Responsibilities:

• Preparation/ review of MAS reporting, reconciliation, GST return, Head Office financial, management information and treasury reporting.
• Oversee account payable and receivable, including payment to vendors and cost allocation.
• Review balance sheet reconciliation and substantiation
• Support the implementation of projects and system tests
• Perform ad-hoc assignments assigned by the management

Requirements:

• Possess Degree in Accounting /ACCA with minimum 8years Finance experience in Banks.
• Good MAS reporting knowledge
• Proficient in MS office, Word, and Excel

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 23828

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Company Overview:

We are currently working with an International Oil and Gas Trading Company that is looking to hire a skilled and detail-oriented Trade Finance Specialist to join their team.

Position Overview:

As a Trade Finance Specialist, you will play a crucial role in ensuring the accuracy and compliance of Letter of Credit (LC) documentation within the framework of global trade regulations and company policies. This position involves collaboration with various stakeholders, including banks, traders, and logistics teams, to facilitate seamless transactions in the oil and gas sector.

Key Responsibilities:

• Review and process LC documentation in adherence to global trade regulations, company guidelines, and UCP600.
• Collaborate closely with stakeholders, including banks, traders, and logistics teams, to facilitate smooth LC transactions.
• Stay updated on international trade regulations, banking standards, and UCP600 to ensure ongoing compliance.
• Identify and address risks associated with LC transactions, contributing to the broader risk management strategy.
• Engage with banks and financial institutions to resolve discrepancies and ensure timely LC settlements.
• Coordinate with internal teams, including trading, finance, and legal, to improve communication and streamline processes.
• Proactively identify opportunities for process improvement and efficiency gains within the LC function.
• Implement best practices, including those outlined in UCP600, to enhance the overall effectiveness of LC operations.

Qualifications:

• Bachelor's degree in a relevant field.
• Proven experience in trade documentation, particularly in the oil and gas sector.
• Familiarity with global trade regulations and UCP600.
• Strong attention to detail and analytical skills.
• Effective communication and collaboration abilities.
• Ability to manage and mitigate risks associated with LC transactions.
• Prior experience in resolving discrepancies and ensuring timely settlements.

We appreciate the interest of all applicants, regretfully only successful shortlisted candidates will be notified.

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
• BNP Paribas MixCity which fosters better representation of women at all levels of the organization
• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information
BNP Paribas - Diversity & Inclusion Journey
BNP Paribas - The Bank Of Green Changes

Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year

Position Purpose
The Head of Client Services is responsible to lead his/ her teams across APAC in

• Managing client inquiries via phone, email, online, or in person
• Directing client complaints or complex queries to relevant departments in a timely manner
• Providing clients with technical assistance on products and services
• Expediting serious issues to management toward prompt resolution

to the highest level of customer satisfaction.

The position is also accountable for developing and implementing service strategies in anticipation of evolving and changing needs of our customers, notably in the context of digitalization.

The Head of Client Services plays a crucial role to protect and grow our franchise via continuous client care, advocating client needs and requirements and deepening client relationship.

Responsibilities

Direct Responsibilities

1. Lead a team of client service managers and their team members to provide satisfactory resolution to client queries and exceptional supports to all customers.
2. Responsible for full and satisfactory resolution of the client requests and to achieve this, he/she may need to develop and implement strategies aimed at improving customer satisfaction and retention.
3. Proactively oversee and manage handling of sensitive client queries, complaints, and incidents and ensure issues are resolved promptly with timely service recovery.
4. Drive and support commercialization of new solutions and processes during the client-transacting phase.
5. Define client service related SOP’s, procedures, service standards, resolution time with an objective to enhance the client experience.
6. Drive and identify client advocacy initiatives via collaboration with internal stakeholders and service efficiency initiatives basis the service request data analytics.
7. Continually review and manage performance metrics for client services on a monthly basis to identify deviations and the gaps leading to reduction in client satisfaction levels.
8. Monitor service review survey with client, review client feedback and take applicable improvement
9. Monitor revenue attrition risk/volume reduction for identified clients and highlight deviations with TB heads, sales and coverage for timely actions
10. Maintain knowledge of industry trends and best practices to enhance the customer service initiatives

Contributing Responsibilities

11.Contribute to existing product and process improvements identified by internal stakeholders like operations, client onboarding teams and product partners.

Governance and control performance

To strengthen the client service governance by:

12.Keeping watch on any production incident and the impacts on customers; Ensuring the prompt diagnosis and implementation of service recovery.
13.Ensuring audit related recommendations are resolved within the specific timelines
14.Ensuring the team members comply with regulatory requirements and internal guidelines
15.Responsible for reporting all incidents according to the Incident Management System
16.Handle and manage client complaints as per the APAC complaint policy guidelines
17.Contribute to periodic controls definition and projects initiated by the internal stakeholders.
18.Perform defined control plan and testing associated with the controls on ORUS platform

Qualification and Skills

• Minimum Basic degree, preferably in Banking and Finance

Technical & Behavioral Competencies

• Knowledge of Cash management products (payments, collections and channels), current accounts, deposits and ebanking platforms.
• Experience in client facing roles
• Excellent client management skills
• Strong team player with ability to work in teams.
• Analytical skills with ability to adapt to defined KPIs and processes
• Comfortable with MS office tools with adequate project management skills
• Enjoys client interaction with excellent interpersonal skills

• Keeping up to date with international developments and best practices relating to AML and compliance and identifying areas for enhancement across APAC offices
• Plan and manage projects (with or without consultants) from end to end, for improvements in AML or compliance processes in APAC offices
• Understand the regional AML framework, policies and processes and be able to provide viable recommendations for initiatives that would elevate the efficacy and efficiency of controls in the framework.
• Co-ordinate and manage external consultants and other stakeholders to ensure issues and tasks are addressed on a timely basis
• Check the deliverables of consultants to ensure accuracy, completeness and meeting of objectives
• Manage system selection, UAT, implementation, post-implementation reviews and enhancements, co-ordinating with users and IT
• Co-ordinate with HO and APAC offices on AML and compliance matters and policies
• Other matters assigned by Dept Head or team head

Requirements :

• Degree or equivalent
• At least 3 years' experience in planning activities in Compliance or AML in FI is essential
• Prior experience managing projects, planning to post implementation preferred
• Experience in manging cross country projects is highly desirable
• Good communication and stakeholder management skills
• Able to work under tight timelines
• Strong project management skills

Job Description

1.Maintain the existing customers and acquire New-to-Bank companies, explore the potential business opportunities, and furnish sound and favorable business relationship and overall financial services to customers.

2.Cross-sell the bank's products and services (including but not limited to transaction banking services, treasury & markets, capital markets) in close conjunction with product lines to increase the share of wallet.

3.Structure and handle financing solutions tailored to specific needs of clients.

4.Prepare credit applications (quantitative and qualitative client analysis), credit renewal and undertake periodic review of assigned portfolio.

5.Monitor and manage accounts actively, being alert to potential risks (including credit risk, compliance risk) and taking timely action including elevation to senior management and credit.

6.Assist in industry related research and strategy exercises such ad development of new growth areas, country strategies and industry benchmarking.

Job Requirements

1.Education: Recognized University Degree acceptable to the Bank

2. Capabilities:

(1) team player with strong interpersonal and communication skills, and willingness to collaborate across multiple teams.

(2) good credit and financial analytical skills with the ability to independently prepare and present credit analysis.

3. 5-10 years' relevant experience in corporate banking and related industry preferred.

4.Demonstrate good knowledge of corporate bank products, especially trade finance preferred.

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2600 - $3500
• Location: Eu Tong Sen St ( Near Clarke Quay MRT )

Requirements:

• Minimum a Diploma in Business or other closely related fields
• Must have at least 2 years experience in finance and hr-related work

Summary:

This position will play an integral function in ensuring business operations is efficient and according to set corporate company policies. You will be responsible in ensuring data security & corporate and client confidentiality is not compromised. The Executive (Finance/HR) will provide corporate finance and HR support in addition to some administrative tasks.

Responsibilities:

1. Office Management (General Admin)

• Co-ordinates office maintenance with appropriate vendors
• Manages office supplies inventory & places order through the appointed vendors.
• Manages & coordinate postal/courier services
• Manages the cleanliness of the office.
• Handle request & queries promptly & appropriately.
• Maintain electronic & hardcopy filing system.
• Review, propose and implement approved corporate policies & procedures

2. Finance/Accounts Management

• Handle accounts receivables function which includes invoicing, follow-up on overdue accounts
• Handle accounts payables function which includes monitor & record expenses, manage staff claims
• Follow through on signed agreements & contracts

3. HR Management

• Review, propose and implement HR Policies & procedures
• Manage recruitment function which include on-board/off-board, orientation and work pass application
• Manage leave records and schedules of staff and co-workers
• Manage the training and development of staff and co-workers which include activities planning

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

A position is required to support the our client's Data Governance Team in areas such as Metadata Management. The candidate should have some experience (1-3 years) in Banks / Financial Services, preferably in an Data Management / Data Analyst / Data Engineer role.

The tasks include:

• review and approve metadata data;

• Track quality of metadata submissions;

• Conduct metadata training / knowledge sharing;

• Assist in Data Quality profiling;

• Any other tasks assigned by the supervisor.

Requirement:

• Degree / Diploma in Business Studies, Business Analytics, Information Technology, Computing or related disciplines

• Working experience in the financial services or management consulting industry, or strong exposure to Financial Services

• Good understanding of Financial Products & Processes and the data models for these

• Proficiency in SQL is a pre-requisite

• Attention to detail and ability to follow through

• Good communication skills (verbal and written)

• Knowledge of Data Management frameworks like DAMA, DCAM will be an advantage

• Experience with data technologies & languages such as Hadoop, Cloudera Data Platform, Google Cloud / AWS, Python, PySpark, Superset, Teradata would be particularly relevant and an advantage

Interested candidates may apply through the application system. We regret to inform only shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Responsibilities:

• Coordinate and prepare all project artifacts by collecting, analyzing, and summarizing information, ensuring delivery in accordance with project delivery processes and standards.
• Assist in the preparation of group-level reports and dashboards, including forecast reports, budget status, and other management-related reports.
• Monitor project progress and proactively highlight potential issues to the Group Head.
• Coordinate and ensure quality controls for deliverables are met.
• Track and review project financials for completeness and accuracy before submission, assist project managers in procurement activities, and liaising with vendors.
• Monitor expenses and forecast future costs.
• Prepare and provide documentation to key stakeholders and internal teams.
• Develop meeting agendas, presentation materials, meeting minutes, and supporting documentation for management meetings.

Job Requirements:

• Bachelor’s Degree in Information Technology, Computer Science or equivalent
• At least 5 years working experience in Project Management Office, banking environment and/or project management knowledge
• Meticulous, analytical and result oriented
• Good communication and inter-personal skills
• Well-versed with MS Power-point and MS Excel
• Familiarity with project portfolio management tool
• understand Project SDLC process
• Ability to multi-task and work under pressure
• Innovative and adaptable
• Willing to take on new challenges in a fast-paced environment
• A team player as well as able to work independently

To apply, please visit www.gmprecruit.com and search for Job Reference: 24058

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

About FengHe Fund Management

We are a leading Asian investment firm managing several Venture Capital and Hedge Funds with total AUM of almost USD 4 billion.

Please visit our website www.fenghegroup.com for more information.

Position Summary:

We are looking for a Vice-President / Manager to join our Finance and Operations team based in Singapore.

Responsibilities include:

• Responsible for monthly closing and preparation of management reports of the fund manager.
• Work with external service providers to prepare and review the quarterly financial reports of the venture capital and other private fund entities.
• Review and manage payroll, expense payments, distributions and cash assets across various entities.
• Prepare and manage audit and regulatory reports such as MAS quarterly and annual Survey.
• Work with HR and external tax advisor to review and manage IRAS tax submissions such as Form C, IR8A and GST
• Liaise with lawyers and corporate secretary for legal related matters.
• Assist in ad-hoc and administrative duties when necessary.

Position Requirements:

• Minimum 6 years of relevant industry experience
• Degree in Accounting or other accounting qualification, preferably with Chartered Accountant (CA) or Certified Public Accountant (CPA) accreditation
• Team player, strong work ethic and attention to detail, with ability to multi-task, prioritize and organize time effectively in a fast-paced environment

Please apply by submitting your resume to [email protected]. All data provided will be used for recruitment purposes only.

We regret to inform that only shortlisted candidates will be notified.

Description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as an Assistant Vice President, Private Banking Marketing.

Principal Responsibilities

• Working with key stakeholders including Front Line Sales and Business Development (ie. Market Heads, Product Leads) and the Head of Marketing to develop the overall Marketing Strategy that is audience-led and underpinned by business objectives
• Conceptualizing, executing and measuring full-funnel marketing campaigns; always-on acquisition; content creation; digital and social media advertising; client events and brand partnerships, and media engagements
• Support any local activations for regional and global events and campaigns
• Building and managing relationships with external providers, partners and any other contractual relationships in order to execute the activities optimally
• Creating compelling, concise and targeted client communication materials
• Monitoring progress of marketing activities using pre-determined metrics and conducting performance analyses

Qualifications

• Degree in business or marketing, or equivalent
• At least 3 or more years of broad-based business experience within a Financial Services institution with focus on strategic marketing to the high and ultra-high net worth segment as well as wealth management products and solutions (investments, legacy planning, credit advisory)
• A range of Marketing Communications planning and operational experience, including demonstrable success in developing and delivering multi-channel, integrated campaigns and events. This should cover experience of customer research and insights, proposition development, communications and channel(s) management
• Ability to think creatively and innovatively, to shape and communicate new concepts
• Proven ability to manage stakeholders and influence leadership teams
• Proven ability to work on multi-function projects demonstrating excellent relationship building skills
• Proven ability to be a self-starter with energy and drive in a challenging and dynamic environment
• Commitment to putting the customer at the heart of all development and implementation activities
• Excellent written and communication skills is required

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JXFR&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo