Responsibilities:

• Prepare annual credit reviews and credit assessments on new and existing cases
• Prepare the necessary documents and perform the periodic risk reports
• Perform the periodic risk reports and monitor the submission of annual credit reviews
• Assist in market risk and liquidity risk management
• Reviewing KYC and CDD duties
• Perform ad-hoc assignments assigned by the Bank

Requirements:

• Degree holder with at least 5 years of risk control and monitoring experience in Banks
• Effectively bilingual (to review credit document in both English & Chinese due to Head Office requirement in China)
• Proficient in MS Excel, PowerPoint, and Word
• Only Singaporeans

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 23766

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Responsibilities:

• Responsible for financial and statutory reporting to ensure timely monthly closing and compliance with company's policies, international accounting standards and tax regulations.
• Business partnering with internal stakeholders, shared services on cash optimization, capex management, performance management and in alignment with company corporate guidelines.
• Collaborating with corporate secretary, auditors and tax agents on all statutory reporting.
• Support any ad-hoc projects, tasks, new processes and system implementation when required.

Requirements:

• Degree in relevant Accountancy, Business or similar Finance.
• At least 3 years of relevant working experience.
• Experience in healthcare sector or SAP will be an advantage.
• Be a team player and partner multi-disciplinary colleagues.
• Organized and detail-oriented with a strong focus on accuracy.
• Advanced proficiency in Microsoft Office applications, such as Excel, PowerPoint and Word.

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24003

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

Job Description & Requirements

1. Marketing Campaigns Management

• Create PPC and Social Media ads, Affiliate briefs, landing page creation and any other promotional material such as brochures, flyers, roller banners, etc.
• Work with the team to deliver effective campaigns and tactical plans that drive new business, support the strategy and KPIs
• Work with the marketing team to ensure all online and offline activity for the brand is up to date, consistent and on-brand
• Assist the marketing managers to create video testimonials for the brand as well as to coordinate events/seminars/webinars to increase brand awareness

2. Digital Marketing Performance

• Assist the digital marketing teams in managing the performance of all our digital campaigns (PPC, Paid and Non-Paid Social Media, Affiliates and Third-Party websites) and provide direction to the marketing agency to improve results

3. Website Management, Redevelopment & E-Commerce

• Assist the Commercial Director with the re-development of LSBF website and with the launch of LSBF Singapore’s e-commerce site

4. Customer Experience/Journey

• Improve costumier journey across all touchpoints for both prospective and current students as well as graduates
• Manage retention and upsell to existing customers, understanding their value and impact on the business’ revenue

5. Annual Audits

• Ensure compliance with our accreditations, ensuring job logs are kept up-to-date along with all evidence of claims and published information across all channels
• Lead on the bi-annual website audits, ensuring the website is up to date and accurate

6. People Management

• Lead, motivate the team and meet the desired objectives with the team
• Build strong relationships with external partners and internal stakeholders

7. Content Creation

• Develop content strategy that is aligned to the goals of LSBF
• Create and publish engaging content to achieve set objectives

8. E-Commerce

• Create promotional strategies for the e-commerce site to drive traffic and encourage sales
• Create and manage the product portfolio for the e-commerce site
• Create and publish engaging content to achieve set objectives
• Oversee the promotion of the site.

9. Digital Lead Generation

• Work with the digital teams to meet the digital lead generation goals for Singapore and international markets as per the marketing budget

10. Management of the marketing budget

• Assist the Commercial Director in the management of the marketing budget

11. Digital Analytics

• Analyze the marketing data & share detailed reports with the management

12. Competitor Analysis

• Conduct periodic competitor analysis and report to the management

Requirements

• Degree/Professional Diploma/WSQ Diploma/ITE in marketing or a related subject
• Strong skill sets in Digital Marketing & Branding
• Fresh graduate welcome
• Exposure to digital marketing campaigns (PPC, SEO, Affiliates, Google Ads, Social Media, Google Analytics, CRM, CMS)
• Exposure to e-commerce platforms like Magento
• Good analytical/numerical skills to be able to prepare and understand detailed marketing reports
• Thorough attention to detail & multi-tasking skills
• Self-motivated and proactive attitude towards work
• Solid business acumen, management and problem-solving skills
• Effective time management, organization and leadership skills
• Strong written and spoken communication skills (English and Bilingual)

The Company

Our client is an investment office providing bespoke investment advisory and reports for their client through their research and analysis on funds and investment ideas. They are also passionate in philanthropic works by allocating part of their profits from investments into causes like early childhood education and health.

The Role

The candidate is expected to perform mirror accounting as well as to prepare customized reports for investors. The hired individual will liaise with all vendors and/or stakeholders internally (directors and managers), and externally (including advisor, custodian, fund administrator, auditor, legal, accounting firms) and render any other assistance and/or duties as required.

Your Profile

We are looking for a candidate experienced in fund accounting and operation roles within the fund management industry. The candidate should possess a positive attitude, is inquisitive and looking forward to learning new things. It would be an advantage if you possess a keen interest to participate in philanthropic causes.

Apply Today

Please send your resume, in WORD format only and quote reference number CL12893954, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Cindy Low EA Registration no.: R22111549

We are seeking a junior to mid-level Associate to join our Banking and Finance practice in Singapore.

Skills and Experience Required :

• Prior experience in banking and finance is mandatory
• Junior to mid-level (2 to 4 years PQE)
• Qualified in Singapore, England & Wales or its equivalent in a common law jurisdiction
• Familiar with general banking, structured finance and all other aspects of structured lending finance
• Meticulous attention to detail, ability to work under pressure and highly self-motivated
• Able to act independently but at the same time be a strong team player

Senior Finance Executive

Company Description

Swiss-Asia Financial Services is a leading wealth management and fund platform in Asia with a direct presence in Singapore and Hong Kong. We provide an incubation space to Wealth Managers, Hedge Funds, and Family Offices across key Asian markets, leveraging an extensive global network of industry suppliers to ensure significant competitive advantages. Our innovative approach and continual investments in technology enable us to deploy market-leading software and systems to stay ahead of the curve. We hold Capital Markets Services Licenses under the Singapore Securities and Futures Act and the Securities and Futures Commission in Hong Kong.

Role Description:

The Senior Finance Executive plays a pivotal role within the finance department, reporting directly to the Head of Finance. This position entails comprehensive responsibilities aimed at ensuring the financial integrity and compliance of the organization. Key duties and responsibilities include:

Responsibilities:

• Performing a wide range of accounting activities, including full sets of financial processes, accounts payable and receivable processes, general ledger management, account reconciliation, and audit schedules for both local and overseas entities.
• Reviewing all waterfall/retrocession calculations, payments, and coordinating with other departments to address any discrepancies.
• Assisting in monthly and annual reporting, including management reports, variance analysis, budgeting, and treasury cash flow analysis.
• Participating in the audit process, such as attending to auditor's queries and drafting entity financial statements.
• Assisting in the preparation of financial statements and group consolidation.
• Assisting in quarterly GST reporting.
• Developing and ensuring the implementation of accounting procedures and policies to ensure compliance with local statutory standards and practices.
• Driving implementation of new processes, policies, and systems when required.
• Liaising with external parties such as auditors, tax agents, and bank contacts.
• Reviewing and providing guidance to junior finance executives.
• Performing other ad-hoc duties as assigned by management.

Qualifications and Skills:

• Degree in Accounting, Finance, or a related field, with at least 5 years of work experience as a senior role.
• Professional accounting qualification (ACCA, CPA, etc.) is advantageous.
• Proven experience in a similar role, demonstrating a comprehensive understanding of accounting principles and practices.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work both independently and as part of a team.
• Proficiency in Microsoft Excel is required.
• Well versed in GST knowledge and Consolidation

For: Final year students or recent graduates

Duration: Two years

Areas: Investment Banking

Start date: July 2024 onwards

Overview

Work with major government, corporate, and institutional clients, as either a relationship or investment banker, to deliver tailored financial solutions including managing an initial public offering, preparing a bond, or negotiating a merger or an acquisition.

What you will do

You’ll work in a dedicated team focused on specific transactions, product, or market sectors in your region, to determine the best strategic solutions clients’ needs.

You’ll work within one of our core client facing teams, including Advisory and Investment Banking Coverage, Capital Markets, Real Assets, and Structured Finance and Issuer Services. And you’ll have the option of rotating to different teams.

You’ll prepare and review materials used in delivering our tailored financial and advisory solutions to clients, including investment documentation, management presentations, and pitchbooks by thoroughly researching market conditions, current events and future developments.

You’ll gain a deeper understanding of how various types of financial models are used for mergers and acquisitions, and debt and equity financing transactions.

You’ll also perform various valuation methods such as comparable companies, precedents, and Discounted Cash Flow.

You’ll complete due diligence, research, analysis, and prepare documentation for live transactions. You will have the opportunity to meet with clients to help develop our relationship with them, as well being involved in the execution of any ongoing transactions.

Following your successful completion of the programme you’ll have the opportunity to build a long-term career through a breadth of roles across different teams, sectors, products, and geographies.

Who you are

You’re intellectually curious and have a keen interest in financial markets. You prioritise with ease and commit yourself fully to tasks.

You learn fast and thrive working in a fast-moving environment that can demand challenging outputs and timelines.

Details don’t escape your attention. Teamwork and collaboration are how you work. Communicating clearly and concisely is how you make your views and opinions known.

You’re a strategic and logical thinker that likes to analyse data and situations.

What you’ll learn

You’ll learn to analyse companies by using accounting fundamentals and benchmarking. You’ll also learn about product overviews, the corporate lifecycle, modelling, valuation, accounting fundamentals and further financial analysis relevant to your team.

You’ll increase your knowledge and experience in executing transactions and learn how to work closely with clients to understand their long-term strategic goals and deliver tailored financial and advisory solutions.

You’ll develop stronger negotiating skills and gain confidence through experience of working closely with clients.

You'll have plenty of opportunities for continuous learning and people to support you during your time with us so that you're well-prepared for your future. Read more about the support you’ll get.

Requirements

· Available to work full time for two years commencing July 2024;

· Obtained, or expected to achieve, a GPA of at least 4.0 / 5.0 or 3.2 / 4.0 (as appears on your official university transcript or degree certificate), or overseas equivalent to this;

· Fluent in English.

Please note that you can only make one application each recruitment cycle. Candidates should make an informed decision before applying by reviewing the different business areas and location sections on our website.

We encourage you to apply as soon as possible as we recruit on a rolling basis and may close applications before the advertised date if all vacancies are filled.

Job Responsibilities:

- Perform data entries, prepare and assist in day-to-day finance related work consisting of AP & AR.

- Assist full set accounts, monthly finance closing, journal entries, schedules and bank reconciliation.

- Handles inter-companies’ transactions.

- Prepare and file GST Returns.

- Ensure accuracy and integrity of financial records and accounts.

- Any other Ad-Hoc duties to be assigned.

Job Requirement:

- Minimum diploma in accountancy/finance or equivalent

- At least 2 years of relevant experience.

Job Roles and Responsibilities

• Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
• Implement and support digital customer journeys to further improve both customer and employee experience
• Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
• Ensure the smooth operational roll out
• Re-engineer the end-to-end process, analyse and review operations solutions
• Implement automation agenda to transform consumer banking operations
• To conduct requirement gathering workshop, Review and documenting requirements artefacts
• To review functional specifications and process define documents
• Coordinate and ensures UAT test plans and test case are executed within UAT schedule
• Post-production support,production issues review and track them to closure
• Work closely with regional teams and country teams to ensure timely delivery of project

Requirements

• At least 3 years experiences in systems development and / or business process improvement initiatives.
• Preferably with project life cycle experience in Financial Services Industry in the following areas:
  1) Consumer Banking Operations
  2) Customer Centre
• Wealth / Loan / CASA product knowledge
• Education : Bachelor / Diploma Degree holder
• Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, discipline and focused
• Organised and systematic
• Proven analytical skill
• Well versed in Jira, Confluence, MS Office: Word, Project, Excel, Visio and PowerPoint.

Responsibilities:

• Responsible for managing full set of accounts for the company’s subsidiary & related party.
• Responsible for netting payments / intercompany reconciliation with other Rhenus entities
• Responsible for monitoring and managing accounts receivables, payables, cash pool, loans and enhancing effective credit control strategies.
• Involve in external audit and tax.
• Any other assigned duties by management

Requirements:

• As a member of this team, you know the basic accounting principles and the processes end to end with solid accounting background where you fully understood all your Debit & Credit entries
• Ability to communicate, present and influence credibly and effectively at all levels in the organization.
• Ability to manage workloads effectively and meet deadlines
• Constantly demonstrating pro-activeness and efficiency in enhancing methods and processes
• Good command of English language, written and verbal
• To take ownership of each tasks assigned, being open and down to earth.
• Bachelors in Finance/Accounting or equivalent
• Minimum 4 years' experience in a solid accounting role

About the job:

• Acquire New-to-Bank (NTB) High Net Worth individuals.
• Collaborate closely with internal and external stakeholders across the bank to tailor solutions that align with clients’ needs.
• Identify opportunities to promote banking products to both existing and new clients.
• Ensure proper advisory procedures and documentation while adhering to the Bank’s internal policies, business processes, and regulatory requirements.

Skills and experience required:

• Excellent interpersonal and communication skills.
• Proficient in presenting effectively and communicating ideas and concepts.
• Possess a good working attitude, high motivation, and a result-oriented approach.

(EA: 94C3609/ R21103354)

Senior Accountant/Assistant Finance Manager

Working day: Mon – Fri 9am - 6pm

Salary range: $4000 - $6000

Working Location: Bishan

Job requirements

• Possess a bachelor’s degree in accounting, ACCA qualification or equivalent
• Excellent knowledge of IFRS Reporting requirements
• Excellent knowledge of tax computation and reporting requirements
• Minimum 3 years of relevant working experiences
• Experience in managing multiple entities an added advantage
• Experience in External audit an added advantage
• Knowledge of sophisticated ERP an added advantage

Job scope

Manage financial closing process and audit for Singapore entities

Perform costing analysis, identifying and highlight areas of improvement to Business unit to assess in improving overall margin

Involve in month end closing process from preparing journal to prepare management report

Review financial data and prepare monthly, quarterly and annual report for analysis

Coordinate with external auditors and tax agents to ensure compliance and accurate financial reporting

Ensure timely and accurate monthly reporting of entity financial statements including supporting of group reporting pack

Review of GST computation and form to ensure compliance with GST Laws

Prepare audit schedules or balance sheet reconciliation to ensure items are clear off on timely basis

Oversee the cost control function with support from the team

Liaise with Auditors, Tax Agent and/ or any consultant regarding Accounting and Taxation matter

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Responsibilities:

Finance Management and Tax

• Lead the preparation of financial closing processes, ensure reliable, accurate and timely reporting of financial accounts closing.
• Review and manage tax-related documentation and work of the department
• Liaise with external auditors, tax agents and consultants for the preparation of statutory reports and submission

Management Reporting

• Provide weekly and monthly reports to Management on financial analysis of financial performance
• Manage corporate strategic planning initiatives
• Manage organization management reporting and budgeting functions.
• Support internal, external and compliance audits

Strategic Partnering

• Deliver effective business partnering with internal business units on financial accounting, contract and vendor management matters
• Focus on continuous processes improvement to achieve optimum efficiency and standardization of corporate functions.
• Drive new systems or process implementations, ensure proper documentation of processes and procedures
• Identify opportunities and gaps to improve cost efficiency and cost reduction.

Compliance

• Participate in development and implementation of corporate compliance policies and manuals
• Drive compliance monitoring and review of internal compliance program
• Provide support to business and management team on regulatory and compliance matters.

Requirements:

• Bachelor’s degree in Accounting, ACCA, or equivalent with 10+ years of relevant experience
• Strong knowledge of IFRS/SFRS, Singapore Tax, and GST regulations
• Familiarity with Transfer Pricing and corporate functions
• Previous audit or public accounting experience is a plus
• Proficient in MS Office, especially advanced MS Excel skills
• Finance modeling and analytical abilities
• Proven team management skills
• Detail-oriented with excellent time management
• Strong communication skills for non-financial stakeholders

To apply, please visit www.gmprecruit.com and search for Job Reference: 23821
To learn more about this opportunity, please contact Goh Bao Yee at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609

• Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
• Implement and support digital customer journeys to further improve both customer and employee experience
• Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
• Ensure the smooth operational roll out
• Re-engineer the end-to-end process, analyse and review operations solutions
• Implement automation agenda to transform consumer banking operations
• To conduct requirement gathering workshop, Review and documenting requirements artefacts
• To review functional specifications and process define documents
• Coordinate and ensures UAT test plans and test case are executed within UAT schedule
• Post-production support, production issues review and track them to closure
• Work closely with regional teams and country teams to ensure timely delivery of project

Job Roles and Responsibilities

• Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
• Implement and support digital customer journeys to further improve both customer and employee experience
• Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
• Ensure the smooth operational roll out
• Re-engineer the end-to-end process, analyse and review operations solutions
• Implement automation agenda to transform consumer banking operations
• To conduct requirement gathering workshop, Review and documenting requirements artefacts
• To review functional specifications and process define documents
• Coordinate and ensures UAT test plans and test case are executed within UAT schedule
• Post-production support, production issues review and track them to closure
• Work closely with regional teams and country teams to ensure timely delivery of project

Requirements

• At least 3 years experiences in systems development and / or business process improvement initiatives.
• Preferably with project life cycle experience in Financial Services Industry in the following areas:
  1) Consumer Banking Operations
  2) Customer Centre
• Wealth / Loan / CASA product knowledge
• Education : Bachelor / Diploma Degree holder
• Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, discipline and focused
• Organised and systematic
• Proven analytical skill
• Well versed in Jira, Confluence, MS Office: Word, Project, Excel, Visio and PowerPoint.

about the company
As a leading bank with both a huge local and global presence, our client is constantly expanding their team of Relationship Manager to provide a seamless banking experience.

about the job

• Take charge of managing and building a portfolio of medium to large-sized SMEs in the various industry.
• Develop well-structured trade solutions that meets customer’s needs
• Prepare credit proposals and oversee the implementation and disbursement of credit.
• Ensure timely completion of credit reviews.
• Provide top-notch customer service to clients.

about the manager/team
You will be reporting to the Team Head to further grow and increase your exposure.

skills and experience required
A degree is minimally required. You should come with 5+ years of experience in the relevant area and well-versed with Trade, Lending, CASA, FX and Banassurance products. Importantly, you should have experience in credit underwriting and financial analysis

To apply online please use the apply function, alternatively you may contact Jamie Cai at 65106578.(EA: 94C3609/ R21103354)

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Responsibilities:

• Manage and maintain employee records, time and attendance data, and leave management efficiently.
• Recruitment Support: Assist in the recruitment process by posting job openings, screening resumes, conducting initial interviews, and coordinating with hiring managers to schedule interviews.
• Employee Onboarding: Facilitate smooth onboarding processes for new hires, including preparing necessary documents, conducting orientation, and ensuring a positive and welcoming experience.
• Employee Relations: Act as a point of contact for employees' HR-related queries, providing guidance on HR policies, benefits, and procedures.
• Compliance: Ensure compliance with HR laws, regulations, and internal policies, updating Timesoft as necessary to reflect changes in HR practices.
• Exit Processes: Manage employee offboarding processes, including conducting exit interviews and processing necessary paperwork in Timesoft.
• Employee Engagement: Assist in organising employee engagement activities and events to foster a positive work culture.

Requirements:

• Certificate/Professional/Diploma in Human Resources, Business Administration, or a related field.
• Proven experience as an HR Officer or in a similar HR role.
• Hands-on experience using HRIS software a plus.
• Good understanding of HR best practices, employment laws, and regulations.
• Familiarity with HR functions such as recruitment, onboarding, and performance management.
• Excellent attention to detail and organisational skills, ensuring accurate and up-to-date HR records.
• Strong communication and interpersonal skills to interact effectively with employees at all levels.
• Ability to handle sensitive and confidential information with discretion.
• High level of integrity and professionalism in dealing with HR matters.

The Company invites applicants for the position of Assistant Manager.

Specific Responsibilities

This position plays a crucial role in ensuring the financial reporting of Singapore Reinsurance Corporation Ltd are running smoothly, including but not restricting to the following activities:

• Responsible for performing IFRS 17 quarterly group reporting and annual statutory reporting and reconciliation work;
• Develop in-depth understanding of financial results and support the analysis of the company’s financial performance and identify any anomalies, generating meaningful commentaries to provide actionable insights to management;
• Support and ensure timely submission of quarterly and annual regulatory and statutory reports and tax reporting;
• Active collaboration with management and both internal and external stakeholders, such as auditors and regulatory authorities;
• Drive continuous improvement initiatives of processes and automation projects;
• Any other ad-hoc assignments and projects

Requirements:

- Bachelor’s Degree in Finance/Accounting and/or relevant professional qualifications

- 4-5 years’ relevant work experience in the (re)insurance industry

- Sound technical competencies of IFRS and of insurance accounting principles

- Strong knowledge and experience in reporting under ACRA, MAS and IRAS regulatory reporting experience in a (re)insurance company in Singapore would be advantageous

- Proficient in MS Excel

- Experience working with GL systems is desirable

Job Responsibilities:

• Support the maintenance and creation of managerial accounting framework and operational processes.
• Preparation of budgets and actively engage Tokyo HO and APD departments to finalize the budget allocations.Compare historical results against budgets and forecasts.
  Conduct variance analysis to explain differences in performance and make improvement plan.
• Prepare regular and ad-hoc reports for Management and Head Office relating to budget progress and forecast of achievement.
• Support in performing analytical function focusing on the following key areas:Evaluate whether the bank’s existing resources eg. funded assets, commitment, RWA and headcount are effectively utilized.
  Evaluate the cost efficiency of each department or product by considering the weightage of the financial resources each department consume.
  Determine which business, country and product have the highest and lowest net profit and profitability (ROE, ROFA and RARORA).
  Creating, updating and maintaining financial models and detailed forecasts of the P&L and balance sheet resources.
  Recommend the optimal ways to expand and grow the businesses.
• Support the execution of profitability framework to ensure the financial targets and planned improvement initiatives by Front Office departments are met.
• Lead the regional Project Management Office to improve the usage of a new Head Office system relating to Front Office transactions.

Requirements :

• Bachelor’s degree from an accredited university or college in finance or accountancy.
• 5 to 7 years of working experience in Financial / Management Accounting in the banking industry.
• Ability to converse in Japanese, both written and oral, is a must since this role will require close communication with Tokyo HO.
• Strong in problem solving and process improvement, driving change and adoption for continuous improvement.
• Strong proficiency in Excel and PowerPoint. Experience in data processing tools (eg. Anaplan, Alteryx) and data visualization software (eg. Tableau, Power BI) will be an added advantage.
• Being a self-starter, pro-active and team player are key attributes.
• Comfortable working in a multi-cultural environment.

Job Description & Requirements

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank’s policies and procedures as well as local laws and regulations.

Main duties and responsibilities

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after- call administration work
• Use customer service and sales skills to optimise customer satisfaction of each customer contact
• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Qualifications

• Possess a Diploma or Degree in any discipline
• Has a passion for customer service
• Able to work in a team
• Able to speak and write good English
• Able to speak Mandarin will be an advantage (to support the Chinese speaking customers)
• Able to work in a fast-paced and demanding environment
• Able to commit to 24/7 rotating shift work, must be comfortable to work some night shifts
• Will be required to work 5 days in a week, including weekends and public holidays
• Those without experience are welcome to apply
• Banking experience will be an advantage

• Working Day: Mon to Fri
• Working Hours: 9:00am – 6:15pm
• Location: Pasir Panjang, Singapore
• Salary: S$ 3,000 - S$ 4,500

Responsibilities:
Account Payable

• Ensure vendor invoices are correctly matched against issued PO.
• Ensure vendor invoices are complete before payment.

AR Receivable

• Ensure Invoices are correctly billed.
• Generate RMA, Debit Note and Credit Note to customers.
• Update receipts from customers.

GL and Reports

• Update bank book and prepare monthly reconciliations.
• Conduct monthly physical inventory.
• Ensure accuracy of Monthly Inventory reports and reconciliations.
• Verify and process staff claims.
• Ensure all Import/Export Permits are complete.
• Prepare GST quarterly reports.
• Prepare and ensure monthly reports are submitted in a timely manner.
• Prepare audit schedules, fixed assets register, and management reports for auditing.
• Generate/prepare supporting reports to confirm the accuracy of Management and Financial Reports.

Others

• Assist in other accounting duties when necessary.
• Provide general administrative support and other duties as needed.
• Other general responsibilities.

Requirements:

• Minimum Diploma in Accounting/Finance/Business
• Minimum 1 to 2 years of relevant experience
• Proficient in Microsoft Office – Word, Excel, and PowerPoint
• Experience and knowledge in ERP and QuickBooks will be added advantage.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Purpose

This position will look after Transaction Banking Cash Product mainly for internet banking, including payments, FX booking and production support.

This role involves daily cooperation with Tokyo Head Office and system analysts in Japan.

Responsibility of this position also include to leading the team to support these things and educate junior staffs to be able to support independently.

Job Responsibilities

This is a regional cash product development role with the following responsibilities and expected experience:

• To implement solutions for corporate internet banking channel, including regulatory compliance, payments and collection capabilities, strategic initiatives to improve customer experience across all APAC countries.
• To handle internet banking projects, including regulatory projects in APAC will be required.
• To roll out the implementation of real time FX rate booking solution to APAC branches, including integration between internet banking and Treasury FX systems. Domain knowledge of FX rates, execution and workflows, including technical interfaces such as XML, API/SOAP, HULFT will be required.
• To provide day-to-day production support which includes answering user queries, monitoring applications, reviewing and planning of system changes and server upgrades.
• To provide support system release on weekends, including user testing and production verification test.
• To work closely with Tokyo Head Office including daily discussion with system analysts and product managers in Japan
• To lead in resolving issues across departments and to mentor the junior team members

Job Requirement

• University graduate with degree related to IT/Computer Science or Business or equivalent
• At least 10 years of experience in cash management or transaction banking, including regulatory projects and FX booking system.
• Strong working knowledge of technical interfaces such as XML, API/SOAP, HULFT
• Experience with working in Japanese bank and Host-to-Host solution will be advantageous
• Proficient in Japanese (spoken and written) is advantages as the role requires for daily communication with stakeholders in Japan and discussion will be conducted in Japanese
• Well versed in MS Excel, MS Word, MS Powerpoint, etc.
• Leadership skills
• Strong communication skills, proactive, team player, good inter-personal skills