Operation Executive

• Office Location: West
• Job Types: Full Time
• Timing/Shifts: 5 Day Week

MCI Career Services Pte Ltd is a leading recruitment agency in Singapore, dedicated to connecting talented individuals with exceptional career opportunities. We are currently looking for a friendly, proactive, and highly motivated Operation Executive to join our dynamic team immediately.

Job Description:

• Manage project requirements, ensuring smooth execution and timely delivery.
• Oversee daily operations, meeting targets and lead time in a fast-paced environment.
• Liaise with customers and internal stakeholders, addressing project-related matters.
• Deploy staff as per client needs, conducting site visits for compliance and troubleshooting.
• Manage activities, and work schedules, and consolidate staff payroll accurately.
• Provide product training to enhance staff skills and knowledge.

Requirements:

• Diploma with 2 years of operations experience.
• Adaptability to fast-paced operations.
• Strong organizational and communication skills.
• Good in administrative and microsoft skills

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

Chan Mui Lee (Sandy)

Reg No. R1108925

EA License No: 06C2859

Responsibility:

• Prepare budgets and forecasts based on market trends, company goals, and historical data.
• Analyze financial reports to assess profitability and areas for cost reduction.
• Ensure proper allocation of resources to various departments.
• Prepare monthly financial statements, revaluation tasks, balance sheets, and cash flow reports for entities within the group.
• Ensure timely month-end closing and provide necessary schedules as required.
• Ensure the timely completion of the yearly financial audit.
• Handle GST-related matters, including preparation and submission of returns to IRAS.
• Manage cash flow to ensure the company meets all its financial obligations.
• Oversee credit control and collections to optimize working capital.
• Oversee the finance team, provide guidance, and ensure that financial processes and policies are followed.
• Collaborate with the sales and operations teams to develop strategies for pricing, promotions, and financing options that drive revenue.
• Handle any additional accounting functions or projects as assigned by management.

Requirement:

• Minimum ACCA/Degree or professional qualification.
• Knowledge in Accounting, Tax.
• Minimum 5 years of relevant experience ideally in the automotive industry with Audit experience will be advantageous.
• Oversee month-end and year-end closing processes.
• Manage cash flow and liaise with banks for fund transfers.
• Prepare financial reports and ensure timely audits.
• Lead and manage the finance team.
• Strong analytical skills and proficiency in ERP systems, preferably Autoline.
• Experience in financial planning and forecasting.

Responsibilities:

• Manage sales growth of key retail accounts and monitoring the accounts’ performance.
• Maintain strong and good working relationships with existing customers.
• Liaise with supermarket personnel for best product display space and rental during promotion periods.
• Achieve / exceed monthly sales targets.
• Develop and implement strategies to enhance the visibility and performance of our products on various channels.
• Conduct frequent market visits to outlets and analyzing trends in market dynamics.
• Expand clientele base and key accounts through networking, cold calling, and social media channels to drive sales revenue.
• Develop and implement innovative market penetration strategies and new launch promotions.
• Manage merchandisers and promoters on their job performance.
• Assist to resolve any issues or complaints from customers, outlets or merchandisers / promoters.
• In-depth understanding of the Company’s range of products and services
• Any ad-hoc duties as assigned by Manager.

Qualifications:

• Diploma / Marketing / Business Administration
• Minimum 2 years of relevant experience in F&B or FMCG industry
• Proficiency in Microsoft Office, e.g. excel, powerpoint.
• A dynamic and highly motivated individual with ability to multi-task effectively
• Customer oriented with excellent interpersonal skills
• Able to work independently as well as in a team environment

Primary Responsibilities

• Supervise and train the team members in accordance with the service standards, ensure suggestive selling techniques are performed by all team members
• Assist in the development of the wine list; demonstrate the ability to pair and suggest wine to guests and assist with decanting wine
• Operate and compute the cash register, record all transactions on a daily basis
• Provide excellent guest engagement while serving food and beverages to the guests

Requirements

• Certificate in Food & Beverage/Hospitality Management or its equivalent
• Min 4 years of experience at the supervisory level in a fine dining environment
• Good interpersonal and communication skills with a cheerful personality
• 5 working days per week with the ability to work on weekends/public holidays and rotating shifts

Job Descriptions:

· Brew coffee and prepare the beverage

· Assist counter

· Assist in customer service duties

· Maintaining the cleanliness and tidiness of the

coffee shop

· Assist in receiving, stocking, arranging of

ingredients and supplies for coffee shop

· Assist supervisor to help out and guide other

workers and manage the stalls

· Monthly stock check

· Any other duties which may be assigned from

time to time

Requirements:

· Ability to carry out multiple tasks and be a

team player

· Customer service experience

· Relevant working experience in the Coffee

Shop/Food Court is an added advantage

· Must prepare to work during weekends/ public

holidays and overtime as and when required

2.

Roles & Responsibilities:

• Carry out forecasts on division’s business, financial planning and budget management function.
• Ensure accurate and timely month-end closing (estimation and actual profit & loss) and preparation of financial reports.
• Monitor and analyse monthly operating results against budget.
• Prepare month end closing report.
• Prepare budget, mid-term and kick off presentation.
• Monitor monthly expenses/ marginal profit and business profit result to enhance organizational effectiveness by getting the organization become more result focused.
• Monitor quantitative and qualitative result and ensure team function successfully.
• Monitor overdue debts and credit control management.
• Responsible for finance team’s growth, work schedule and coach & supervise new employees.
• Any other adhoc duties as assigned.

Requirements:

• Diploma related to accountancy, business management or finance.
• 3-5 years of relevant working experience in manufacturing environment.
• At least 3 years of related working experience in Finance/Budget/Forecast Planning/Month end closing/Bad debt reporting.
• At least 3 years of related working experience in billing related functions or experience in Logistic/ Supply chain.
• Proficient with Microsoft Office application & Accounting System.
• Able to effectively work under tight deadlines.
• Meticulous and good analytical skills.
• Proactive, independent and positive work attitude.
• Effective Communication skills.

Working hours:

Normal Shift (5 days work week)

7.50am to 4.55pm

Work location: 88 Second Lok Yang Rd, Singapore 628164

Benefits:

• Company transport provided at designated pick-up points islandwide
• Medical insurance coverage
• In-house canteen at subsidized price
• Employee Flexible benefits Scheme

remuneration package will be commensurate depending on suitability and work experiences

Join Our Team as a Junior HR Manager / Senior HR Executive / HR Executive!

Are you passionate about HR and eager to make a significant impact in a vibrant and dynamic environment? We have thrilling opportunities available in both Singapore and Malaysia, with the exciting perk of traveling between offices a few times per month.

This role offers career growth with meaningful contributions to a greener earth and a sustainable environment.

Locations:

• One position based in Singapore.
• One position based in Malaysia.
• Travel between Singapore and Malaysia offices once or twice a month when required.

Reporting to: Head of Human Resources

What You'll Do:

• Manage the full spectrum of HR functions, including recruitment, compensation and benefits, policy development, and employee remuneration for our offices in Singapore and Malaysia.
• Collaborate with the Managing Director and Heads of Departments to develop and implement HR policies, strategies, and processes to attract and retain talent, and enhance manpower productivity.
• Provide guidance on employee relations to foster a cohesive and collaborative workplace.
• Conduct annual job grading, salary banding, and performance evaluations.
• Administer work pass applications, renewals, and cancellations.
• Prepare employment documents such as offer letters, increment letters, resignation acceptance letters, and disciplinary action letters.
• Maintain accurate HR databases and employee records.
• Assess employee training and development needs and make recommendations.
• Facilitate internal communications to keep employees informed and motivated.
• Handle monthly payroll processing, benefits compensation, reimbursements, CPF submissions, IR8A submissions, and government claims (e.g., childcare, maternity, NS) for local and overseas employees.
• Assist in organizing management meetings, townhall meetings, and other welfare-related events, including company functions and team-building activities.
• Manage insurance policies, including health, workers' compensation, and liability insurance, and assist with claims and renewals.
• Oversee office administrators in Singapore and Malaysia, ensuring efficient management of office assets and supplies, and coordinating travel arrangements for employees.
• Support workplace health and safety management.
• Assist in Personal Data Protection Act (PDPA) compliance.
• Provide general secretarial support to the Head of Human Resources.

What We're Looking For:

• Bachelor's degree or Diploma in a relevant field.
• Minimum of 3 years of experience in HR and administrative roles.
• Knowledge of HR laws and regulations, including Foreign Work Pass Regulations/Procedures in Singapore and Malaysia.
• Excellent communication, interpersonal, and analytical skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong multi-tasking, planning, coordination, and follow-up skills.
• Hands-on experience and proficiency with IT software and hardware.
• Ability to use HRMS systems, specifically InfoTech.
• Proficiency in MS Office applications, especially Excel and PowerPoint.

If you're ready to take on a challenging and rewarding role, apply now and be part of our innovative and growing team! Please indicate your salary expectations and availability in your application.

Responsibilites:

• Manage sales growth of key retail accounts and monitoring the accounts’ performance.
• Maintain strong and good working relationships with existing customers.
• Liaise with supermarket personnel for best product display space and rental during promotion periods.
• Achieve / exceed monthly sales targets.
• Develop and implement strategies to enhance the visibility and performance of our products on various channels.
• Conduct frequent market visits to outlets and analyzing trends in market dynamics.
• Expand clientele base and key accounts through networking, cold calling, and social media channels to drive sales revenue.
• Develop and implement innovative market penetration strategies and new launch promotions.
• Manage merchandisers and promoters on their job performance.
• Assist to resolve any issues or complaints from customers, outlets or merchandisers / promoters.
• In-depth understanding of the Company’s range of products and services
• Any ad-hoc duties as assigned by Manager.

Requirements:

• Diploma / Marketing / Business Administration
• Minimum 2 years of relevant experience in F&B or FMCG industry
• Proficiency in Microsoft Office, e.g. excel, powerpoint.
• A dynamic and highly motivated individual with ability to multi-task effectively
• Customer oriented with excellent interpersonal skills
• Able to work independently as well as in a team environment

• Issue accurate invoicing and job production order.
• Building customer relations to deliver optimal sales and aftersales support to our clients. Customer interaction includes online platforms messengers and live chats.
• Managing delivery routes of drivers.
• Ability to effectively work with a team.
• Problem solving skills needed to be able to quickly resolve customer complaints and other issues that may arise from time to time.
• Staying up to date with multiple product knowledge and understanding customer needs across different services and assisting them.
• Possess a fair knowledge on how to use the computer system and its basic application.
• Daily Adhoc tasks to be handled from time to time based on performance and strength.
• Perfer with Food Service experience, specialise in meats industries.
• Training will be provided for applicant without experience.

You will play a key role in managing customer orders, quotations, and logistics arrangement to ensure smooth and timely delivery of products.

Key Responsibilities:

Sales Support & Customer Service

• Respond to and resolve sales inquiries from customers
• Assist the sales team by preparing RFQs and pricing responses for customers.
• Ensure prompt and accurate payment collection from customers according to agreed sales terms.
• Handle customer inquiries and complaints, providing timely, empathetic solutions to maintain customer satisfaction.

Order Management & Fulfilment

• Process customer purchase orders and ensure timely and accurate order fulfilment.
• Provide regular updates to the sales team on open orders, order deadlines, and fulfilment progress.
• Manage order approvals from sales team, ensure accurate pricing, and release invoices as needed.
• Coordinate with warehouse teams to pick and pack orders for delivery, and assist with receiving incoming shipments, ensuring correct quantity and quality.
• Oversee returns and replacements in coordination with relevant stakeholder.

Logistics Coordination & General Support

• Liaise with logistics vendors to secure competitive shipping rates and ensure timely delivery of orders.
• Monitor and resolve any logistics issues and ensure customs compliance.
• Assist in ad-hoc tasks as assigned by management, supporting sales and operational functions.

Job Requirements:

• Diploma or equivalent in Logistics, Supply Chain, or related field
• 2 to 3 years of working experience in sales support or logistics coordination
• Excellent organizational and time management skills
• Attention to detail and accuracy in documentation

Primary Responsibilities

• Overseeing the culinary operation of Syun, our Premier Japanese Dining restaurant, as well as the Casual Japanese restaurant.
• Responsible for all aspect of leading the Japanese restaurant Culinary Teams, including developing new Promotions, Strategic Menu Planning, Food Cost Compliance, Product Sourcing, Human Capital Management strategies planning, make Data analytical decisions and liaise with celebrity chefs – compiling and consolidating of project proposals
• Ensure the quality and freshness of food, coordinate NEA compliance efforts, coordinate financial compliance efforts, inspecting kitchen & equipment for cleanliness and monitoring sanitation policies
• Monitors and ensures the food cost and the labour cost is within the targets set
• Train the Culinary team and provide guidance as needed
• Assist with key chefs recruitment
• Looks into ways to reduce wastage, guard against pilferages and control cost of food supplies and kitchen inventory
• Observes and evaluates chefs’ performances and devise methods to enhance efficiency with maximum productivity
• Drive for productivity and continuous improvement through the technology and market trend

Requirements

• Diploma or professional certificate in Culinary
• Minimum 8 years’ experience in F&B industry, preferred in Japanese Michelin Restaurants
• Excellent knowledge of Japanese cuisine for creation of indulgent omakase and Izakaya menus
• Good interpersonal and communication skills
• Able to perform shift work, weekends and public holidays.

Job Responsibilities:

• Provide support in investment projects and managing various project activities not limited to coordinating, reviewing, preparing of reports/documents.
• Support in data analysis and market research.
• Provide support in organisation of management meetings, taking meeting minutes and maintain proper filing of meeting documentations.

Job Requirements:

• A Bachelor’s degree in Business Administration, Data Analysis or related discipline.
• Familiarity with market research techniques and data collection methods to support business strategy development.
• Experience with data analysis tools such as Tableau, Power BI, or other relevant software is an advantage.
• Experience in organizing and supporting management meetings, including taking accurate meeting minutes and ensuring follow-up on action items.
• Proficiency in both English and Chinese (spoken and written) will be preferred to effectively communicate with stakeholders, partners, and team members across different regions.

Responsibilities:

• Ensure that projects are carried out with duties encompassing – monitoring budget/expenditure, liaising with vendors/consultants, conducting on-site and off-site inspection, formulating project plans, and ensuring all works meet quality standards and government/building regulations to ensure project deliverables.
• Responsible from conceptualization to execution of design and layout of project works requested by Business Units.
• Prepare administrative and logistical management works (daily/nightly work schedule planning and execution, and regular checks and replenishment of equipment, tools and materials).
• Assist in daily administrative matters dealing with procurement and external vendors on signange collateral, filing, invoice, obtaining quotations, costing, fabrication and installation of the signage and artwork.
• Liaise with various departments and Business Units on producing artworks and signage collaterals.
• To prepare and conduct works in a safe and orderly manner by ensuring all protection and housekeeping are duly carried out.
• To provide prompt and timely updates on work progress to Supervisor and Managers (pre-assessment, commencement requirements, and post-checks).

Requirements:

• Possess at least a Diploma, all disciplines are welcome to apply (Civil Engineering, Architecture, Interior Design, Building Management, PMP, Quantity Survey or related field of study would be an added advantage).
• At least one year of project management experience across a range of disciplines.
• Proficient and well-versed in MS Office applications (PowerPoint, Word, Excel, etc.)
• Possess the required skills and knowledge such as good understanding of all paint systems and able to visualize and suggest course of actions for maximum efficiency.
• Ability to oversee construction/renovation related projects from conception to completion.
• Experience in handling contracts and procurement, an ability to read design drawings, architechtural/technical blueprints and shop drawings would be an added advantage.
• Flexibility to work based on a rostered 4-day work week, 12 hour per shift including break. Includes overnight shifts (on rotation), weekends and public holidays.
• Comfortable with working at height.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites suitable applications for the position of Senior Executive / Executive, Grants Management with the Office of Education Research (OER).

Responsibilities

• Support the grants management team in the administration of research grants.
• Assist in pre-to-post award research grant administration processes including grant application, budgetary checks, review, completeness checks, grant award, variations, project progress and final reports.
• Manage and ensure research grant administration policies, guidelines and terms and conditions are in accordance with the research grant funding agencies’ and institute’s regulations.
• Support in institutional grant management processes including award creation in grant management systems.
• Provide consultation to project teams on grants processes and guidelines.
• Facilitate grant closure processes.
• Facilitate Research Collaboration Agreements (RCA) and Non-Disclosure Agreements (NDA) between grant stakeholders.
• Support in grants management events organised by the unit.
• Support in ensuring SOPs are updated timely.
• Design/create grants related infographics/posters/collaterals for stakeholder communication and events where required.
• Maintain unit’s research portals, project databases, records and documents.
• Liaison with stakeholders, external parties and auditors.
• Assist in organizing and providing secretarial and logistical support for research grants panel meetings including recording of minutes.
• Support the Associate Dean Grants Management and Strategic Analytics in scheduling, slides preparation and any other duties as and when assigned.

Requirements

• A Polytechnic diploma.
• Preferably with 2 to 3 years of working experience in research grant and/or project management in an educational institution.
• Possess good writing, communication and interpersonal skills.
• Able to work with faculty and staff across various administrative units.
• Strong numerical skills with an eye for detail.
• Strong planning and organizational skills.
• Able to monitor compliance in policies and uphold governance of policies.
• Strong team player.
• Able to learn fast, multi-task and work within tight timelines.
• Demonstrate excellent knowledge of MS Office applications and willingness to learn or use new IT software and applications as and when required.
• Experience in designing infographics will be an added advantage.

Closing Date

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

Benefits:

• Festive Leave

• Birthday Leave

• 5 days work week

Job Overview:

We are seeking a dedicated and customer-focused IT User Helpdesk Technician to provide technical support and troubleshooting assistance to end users. The ideal candidate will have strong communication skills, a good understanding of IT systems and hardware, and the ability to resolve technical issues quickly and efficiently. You will be the first point of contact for users experiencing technical difficulties, ensuring a smooth and productive work environment.

Key Responsibilities:

• First-Line Support: Provide technical support to end-users via phone, email, or in person, addressing issues related to in-house software.
• Troubleshooting and Issue Resolution: Diagnose and resolve basic to intermediate technical issues.
• User Account Management: Assist with user account creation, password resets, and permissions management in Active Directory or similar systems.
• Documentation: Maintain clear and accurate documentation of technical issues and solutions for future reference, knowledge sharing, and troubleshooting.
• Escalation: Escalate complex or unresolved technical issues to the appropriate IT personnel or third-party vendors as needed.

Applicants who possess the relevant experience or interest are most welcome to apply.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chan Mui Lee (Sandy)

Registration Number: R1108925

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job Description:

Sales Coordination

• Perform full sales coordination process such as : customer service support, sales order entry, invoicing management, procurment of goods and making sure that deliveries have been made.
• Attend to call enquires, create new customer account, following up quotation with present and new customers
• Provide general sales support when ever required including preparing proposals & quotation & contract
• Process orders & maintain of company websites
• Update company online presence with latest promotional offering
• Attend to walk-in customer when ever necessary
• Assist in cold calls, email introduction company profile to new customer
• Follow up with Mainland China supplier for import/export documents

Recruitment and Staffing

• Coordinate with all department on hiring plan, resignation, confirmation
• Conduct interviews for potential hires
• Perform on-boarding and off-boarding process
• Work pass application, renewal, cancellation and issuance

HR Administration

• Submission and monitoring of ESG grants
• Submission of levy wavier, childcare leave, maternity leave & paternity leave claims, etc
• Maintain proper HR documentation
• Compliance and policy Management
• Ad-hoc task as assigned by management

Job Requirements:

• Diploma in Human Resource Management, Business Administration, or related discipline
• Good interpersonal and communication skills
• High Integrity when handling confidential information
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Knowledge on Info-Tech system is an added advantage
• No prior experience required
• Fresh graduates welcome to apply

About

This is a full-time on-site role for an Administrative Assistant at Len Meng Engineering & Construction Pte Ltd in Tuas.

Responsibilities

• Process, sort and distribute incoming mails internally in a timely manner
• Answering daily phone calls
• Sales Process eg: Quotation, Purchase Order, Delivery Order, Invoices
• Organizing and maintaining files
• Data Entry and Ad-hoc administration duties as required.

Requirements

• Min “N” Level with at least 2-3 years of relevant work experience in similar roles;
• Abilities organizational and time-management;
• Proficiency in MS Office;
• Phone Etiquette and Communication skills;
• Ability to multi-task and prioritize tasks

Benefits

• Company Transport provided from designated MRT Station

RESPONSIBILITIES:

• Responsible for prospecting, promotion and sales of the company's suite of products and services.
• Liaise with and develop relationship with strategic accounts.
• Leads and customer information entry into our Sales system.
• Provide Channel & Product sales support.
• Work closely with vendor to manage service renewals and providing weekly pipeline updates.
• Following up on sales and renewal enquiries actively till closure.
• Work closely with team members to facilitate calls, manage work flow, and minimize hold times throughout the sales process.
• Assist with providing necessary information to procurement team for order processing.
• Liaising with the logistics department to ensure the timely delivery of ordered products.

REQUIREMENTS:

• Diploma in Business Administration/ IT or related discipline. Applicants without this educational qualification may still apply but they must have at least 2 years of relevant experience.
• Experience in Sales Administration and Telemarketing necessary.
• Ability to work independently or as an active member of a team and perform under pressure.
• Knowledge of Microsoft Office Suite

Quality Control

• Product Inspections: Conduct and oversee routine inspections and sampling of raw materials, in-process products, and finished goods to ensure they meet the company's and customer-agreed quality specifications. Address deviations or non-conformities, report findings and recommend corrective action plan.
• Testing and Monitoring: Coordinate and monitor chemical, microbiological, and physical testing of products and materials. Ensure all test results comply with product specifications.
• Production Monitoring: Collaborate closely with the production team to monitor quality control at various stages of production. Implement corrective and preventive measures to address process deviations or defects.
• Customer Complaints: Investigate customer complaints related to product quality or safety. Conduct root cause analysis and recommend corrective actions to prevent reoccurrence.

Quality Assurance

• Policy and Procedure Implementation: Enforce QA policies, Standard Operating Procedures (SOPs), and quality control measures to ensure compliance with standards.
• Regulatory Compliance: Ensure the company complies with all relevant food safety regulations and certifications.
• Documentation and Record-Keeping: Maintain accurate records of all quality-related activities, internal audits, external inspections, test results, and corrective actions. Ensure proper document control for QA/QC records.
• Training: Conduct and facilitate training sessions on food safety, good manufacturing practices (GMP), HACCP, and other quality-related topics for production, QA, and QC staff.

Process Improvement

• Process Improvement: Identify areas for improvement within the QA/QC processes. Lead continuous improvement initiatives to enhance product quality and safety, reduce waste, and increase efficiency.
• Data Analysis and Reporting: Analyze quality data and trends to identify patterns of defects or issues. Generate reports on key quality performance indicators (KPIs) through Statistical Process Control.

Cross-Functional Collaboration

• Team Leadership: Supervise and mentor the QA/QC team, ensuring alignment with organizational goals and fostering a quality-focused culture.
• Collaboration with Other Departments: Work closely with production, R&D, procurement, and logistics to ensure a cohesive approach to product quality and safety. Provide input into new product development and specification setting.

Job Description & Requirements :

We are seeking an experienced and detail-oriented Senior Purchaser to join our team. The Senior Purchaser will play a pivotal role in managing our company's procurement process, ensuring timely and cost-effective acquisition of goods and services while maintaining quality standards. The ideal candidate will have strong negotiation skills, a deep understanding of supply chain management, and a proven track record of optimizing purchasing strategies to drive operational efficiency.

Responsibilities:

1. Develop and implement procurement strategies aligned with company objectives and budgetary constraints.
2. Identify reliable suppliers and vendors, negotiate contracts, and maintain beneficial relationships to secure favorable terms and pricing.
3. Monitor market trends and supplier performance to anticipate potential disruptions and proactively mitigate risks.
4. Collaborate with internal stakeholders, including department heads and project managers, to understand their purchasing needs and requirements.
5. Conduct thorough vendor evaluations and assessments to ensure compliance with regulatory standards and ethical business practices.
6. Oversee the procurement process from requisition to delivery, ensuring accuracy and timely fulfillment of orders.
7. Analyze purchasing data and metrics to identify cost-saving opportunities and drive continuous improvement initiatives.
8. Lead cross-functional teams in implementing procurement best practices and standard operating procedures.
9. Stay abreast of industry developments, emerging technologies, and new sourcing opportunities to enhance procurement capabilities.
10. Mentor and provide guidance to junior purchasing staff, fostering their professional development and growth within the organization.

Qualifications :

1. Higher Nitec/Diploma/Bachelor's degree in business administration, supply chain management, or a related field
2. Proven experience as a purchasing manager or senior procurement specialist, with a minimum of 5 years in a similar role.
3. Strong knowledge of procurement principles, contract negotiation techniques, and vendor management best practices.
4. Excellent analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
5. Exceptional communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels.
6. Proficiency in procurement software and ERP systems; experience with SAP, Oracle, or similar platforms is desirable.

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia

Role Description

This is a full-time role for a Customer Service Executive at SH Cogent Logistics Pte Ltd. The incumbent will be responsible for day-to-day tasks such as processing shipping documentation, providing customer service to clients and ensuring smooth operations throughout the container haulage process.

1. Maintain business relationship with customers. Attend to customer’s enquiries and ensure all the job requirements in their orders are fulfilled
2. Perform job creation for trucking activities. Monitor progress of job order and shipments adhering to deadlines or specified dates
3. Communicate customers’ trucking requirements to staff in Operations department for them to perform the trucking activities
4. Monitor job and provide timely updates for shipment, including updating of container details into system
5. Advise customers on delivery schedule/ inventory
6. Maintain inventory report and undertake monthly closing of trucking jobs
7. Assist in billing, issuance of debit notes and credit notes and accruals
8. Ensure proper documentation and filling of invoices and job sheets
9. Assist in permit declaration for job orders when required
10. Attend to customers’ feedback and complaints and work with superior to assist with the findings and reporting of the complaints
11. Assist superior to implement improvement plans for the team
12. Assist in ad-hoc quotation or commercial rates requests from customers
13. Assist superior to gather data and perform reporting as and when required

Requirements

1. Diploma or equivalent in logistics, supply chain management, business administration, or a related field.
2. Minimum 2 - 3 year of experience in customer service/ shipping documentation role in a 3PL company.
3. Strong knowledge of Hauler operations, transportation logistics, and customs clearance procedures in Singapore.
4. Experience with TradeNet is a plus.
5. Able to perform overtime when necessary

Others Information:

1. Alternate Saturday
2. 2 ways transport from Jurong East MRT
3. Daily meal subsidy
4. In-house gym
5. Dental, medical, insurance benefits

Responsibilities & Duties:

• Customer service executives serve as the primary point of contact for clients coming to a company for inquires, requests, queries, and complaints. Forward customer sales enquiries to Sales Dept. for follow-up.
• Co-ordinate with Operations Dept. to respond to customer queries regarding on-going jobs and projects.
• Schedule jobs with Operations staff.
• Prepare quotations and send to customers.
• Track and monitor completion of jobs in the RVS (River Computer System).
• Confirm jobs are “CLOSED” in RVS based on receipt of signed Delivery Orders.
• Produce Purchase Requisition and coordinate with Procurement for Purchase Order to supplier/vendor.
• “CLOSED” means job is completed and required documents are sent to Accounts Dept. for billing.
• Other ad-hoc activities as assigned.

Requirements and Qualifications:

• Candidate possess at least a Diploma / Bachelor's Degree in related fields.
• Customer service experience will be an added advantage.
• Organizational skills / Negotiating skills / Empathy / Patience / Good communicator
• Proficient in Microsoft applications software.
• Able to work independently in a fast-paced environment.
• Collaborative and able to complete tasks in a timely and accurate manner.

• Full Time Position
• Work Week: 5.5 Days (Saturday WFH)
• Working Location: 6 Tuas Ave 20, Singapore 638820

SERVICE SALES

· Identify and develop potential business opportunities;

· Responsible for maintaining an existing customer base, create new customer accounts and business development;

· Achieve sales & profit targets set by the company;

· Cultivate and enhance long term relationship with new and existing customers;

· To process quotation on recommended parts to customers within 1 day upon receipt of reports through eSOS;

· To generate an invoice for billing to customers within 1 day upon completion of the job through eSOS;

· Ensure immediate response to Customers and close follow-ups with Customers via email, phone call, text messaging and faxes;

· Ensuring customers’ requirements are clearly and adequately defined before handing over to the project and operation team;

· Schedule and coordinate with customers on Load Test (LT) / Visual Inspections (VI);

· Ensure all Customers crane details are updated to eSOS accurately;

· Ensure on sending mass emails to customers on new/revised service rates;

· Gather Customers’ feedback and develop corrective measures for Management reviews;

· Responsible for providing a high standard of customer service

· To generate weekly reports to update management on the progress of all enquiries and order confirmation to both internal and external customers

· Conduct weekly meeting with inter-related depts. such as Sales, Parts Executive, Finance, Store, Purchasing possible for providing a high standard of Customer Service;

· Ensure timely billing for service job completed within 3 working days through ESOS to customers;

SERVICE OPS.

· Responsible for updates of daily Technician Schedules, including breakdown calls, maintenance, load tests, visual inspection, etc to ESOS.

· To conduct morning briefing with Technicians on ensuring their awareness of the job schedule for the day itself;

· To organise weekly operations meetings with Technicians;

· Work closely with Supervisor on assigning right team for jobs;

· Ensure timely deliveries, right quality and quantity of parts to Customers;

· To ensure electrical jobs under projects are completed on time by Technicians;

· Responsible for maintenance of Equipment List and update of all relevant parts details on regular basis;

· To ensure Technicians are always in proper and clean overalls;

· To check on proper housekeeping at the Service Area, Electrical room, truck cleanliness;

· To ensure tools in toolboxes, tools in tool bags, full PPE of technicians, stocks in trucks are checked on a weekly basis;

OTHERS

· Ensure procedures, standards and guidelines are followed and maintained;

· Ensure all documentation of records are up to date and filed accordingly;

· Any other duties assigned by the Management from time to time.

• Lead Generation: Identify and qualify potential sales leads through various research methods, including outbound prospecting, inbound inquiries, and marketing campaigns.
• Customer Engagement: Initiate contact with prospects and maintain ongoing communication to understand their needs, address questions, and build relationships.
• Product/Service Knowledge: Develop a deep understanding of the company's products or services to effectively convey their value to potential customers.
• Sales Presentations: Deliver compelling sales presentations, both virtually and in writing, to demonstrate the benefits and features of the product or service.
• Negotiation and Closing: Work to understand customer requirements and tailor solutions to meet their needs. Negotiate terms and close deals to meet or exceed sales targets.
• Pipeline Management: Maintain an organized sales pipeline, track opportunities, and provide regular updates to management on the status of leads and deals.
• Sales Reporting: Prepare and submit sales reports, forecasts, and other relevant data to management to inform decision-making and strategy.
• Customer Relationship Management (CRM): Utilize CRM software to keep detailed records of customer interactions, track progress, and schedule follow-up activities.
• Market Research: Stay updated on industry trends, competitors, and customer preferences to adapt sales strategies accordingly.
• Other ad-hoc work assigned by the manager from time to time.

Qualifications and Education Requirements:

• Minimum Technical Institute / Diploma
• At least one year of relevant working experience is preferred.
• Fresh graduate with strong background in related engineering discipline will also be considered.

Requirements:

• Excellent communication and negotiation skills.
• Proficiency in Microsoft word, PowerPoint, Excel and Outlook.
• Fresh Graduates are also welcome to apply

4) Senior HR Excecutive

• Full spectrum of HR duties including payroll for 55 headcounts
• Monthly daily attendance sheet/KPI /payroll report to be given to the Group HR Mgr in China's Office
• CPF Contributions
• FWL Contributions
• Familiar with MOM website for WPOL and EPOL application/issuance/cancellation of WP/EP
• Maintainence of Worker's confidential information including Bank Account
• Prepare monthly payroll and pass to Accountant for processing
• Monitoring of all staff AL/MC/Childcare/NS Leaves/Maternity Leaves
• Follow up with One NS for NS Claim or Child care leaves for any outstanding claims
• Employees' Insurance including Medical/WICA /Motor insurance renewals
• In charge of 1 Store Executive/1 HR Admin/ 1 Bus Driver
• Arrangement of Bus Driver schedule for pick up and drop off of workers
• Arrangement of apprpriate courses for workers to attend
• Minimum Diploma in HR Studies
• Minimum 3 years HR experience handling payrolls
• Willing to work in Tuas Area (Company Tpt will be provided)