Job Description:

- Lead a team of minimum 10 personnel

- Provide instant maintenance support and advises to on-site customers

- Capture failures trends and analysis, providing immediate maintenance solutions where possible

- Gather of lessons learnt, improvement and feedback from customer and attend to customer’s reported in-service Feedbacks (incidents)

- Make Post Design Services suggestions to management on any Potential Design & Reliability issues

- Advise customer to adopt the correct maintenance procedures

- Provide an immediate update and information on critical and catastrophic failures

- Create Management awareness with precise failures defects analysis. Immediate remedial actions and improvement and conduct Investigations on customers’ feedbacks to provide solutions.

- Ensure appropriate knowledge transfer to relevant technician.

- Communicate Customers’ feedback and requirement for timely response.

- Any other tasks been assigned

Job Requirements:

- Degree in Mechanical, Electrical or Electronic Engineering with minimum 5 years of experience in Automotive MRO industry is preferred

- Proficient in reading schematics and part drawing

Job Summary

Gradiant Corporation and its operating subsidiaries provide sustainable solutions for complex water challenges. With a portfolio that includes patented desalination, brine minimization and other water recycling systems, Gradiant is globally recognized for innovative technologies that reduce the total cost of treatment and minimize the impact on the environment from industrial processes. Established in 2013 at the Massachusetts Institute of Technology (MIT), Gradiant is headquartered in Boston with offices and partners across the globe. Visit www.gradiant.com for more information.

Gradiant Corporation is an equal opportunity employer, offering a friendly workplace, competitive compensation and benefits.

Essential Job Duties & Responsibilities

Gradiant is looking for an Insurance Manager who can manage and review all corporate, business and project insurance policies globally to ensure the insurable interests of Gradiant’s global operations are protected. The major job duties and responsibilities are below:

Insurance Operations

• Function as an intermediary between Gradiant’s subsidiaries and broker(s), by reviewing and critically assessing the Gradiant's insurance needs on a timely basis to ensure risks are transferred while creating potential cost savings for the company.
• Strategize insurance requirements and streamline claims protocols and procedures for Gradiant global operations.
• Run the procurement process and ensure timely renewal of all annual corporate and business insurance policies globally (e.g. professional indemnity, workers compensation, comprehensive general liability, marine cargo, directors and officers, travel, business interruption, property all risk, auto liability).
• Run the procurement process for project specific insurance policies and provide timely support to sales and proposal team and project manager(s) for insurance terms review, cost estimation and insurance placement.
• Lead the compilation and preparation of underwriting materials when required during insurance placement.

Contract Insurance Reviews

• Review and identify issues in policy wordings.
• Timely review of all contracts to ensure terms and conditions agreed within the contract are covered by existing insurance covers available and propose amendments to bring contractual liabilities under existing insurance covers. If required, additional insurance has to be put in place in order to carve out onerous

Claims Handling

• Ensure all claims are filed timely.
• Maximize and expedite the recovery of claims by working closely with brokers, loss adjusters, insurers and internal stakeholders.
• Business Partnering
• Provide training to key stakeholders (e.g. project managers, commercial managers) in ensuring potential insurance claims are submitted timely.
• Data Analysis and Loss Prevention
• Identify loss trends and severity of losses and recommend appropriate corrective actions in loss avoidance and mitigation.
• Reporting
• Compile claim statistics and reports to management periodically

Skills/Experience/Education Required:

• Degree in Engineering/Business/Insurance
• 6 to 8 years of experience working in insurance industry with relevant industry experience in industrial and/or municipal water/wastewater treatment.
• Familiarity with insurance policies common in the construction industry, like professional indemnity, construction all risk/erection all risk, marine cargo, comprehensive general liability, products liability, auto liability, property all risk, workers compensation, employers liability.
• Well versed with insurance terms and conditions, common endorsements/exclusions, typical costs of different insurance policies so as to be able to fully negotiate with brokers and underwriters during insurance placement exercise.
• Able to work with various subsidiaries globally and across various functions (legal, finance, HR, project, sales, proposals) to compile information requested by broker/underwriter that best represents business risks.
• Meticulous, self-driven & pro-active, with initiative to work independently or in a team. Highly adaptable to dynamic work environments.

The Mercedes-Benz Group AG CISO heads Mercedes-Benz’s Global Cyber Security Department (based in Stuttgart, Germany). Cyber Intelligence and Response Centre (CIRC) is responsible for providing Intelligence-driven approach towards Digital Forensics Incident Response (DFIR). The CIRC is a 24 by 7 follow the sun operations with counterparts in EMEA and NAFTA to provide holistic support towards incident management affecting our global Mercedes-Benz assets working closely with our threat intelligence team to monitor our global threat landscape.

Role and Responsibilities:

• Conduct technical analysis and triaging of triggering alerts ingested from Mercedes-Benz log sources to determine impact, scope of impact and determine corresponding remedial actions to mitigate, contain and/or otherwise limit the impact of the incident
• Analyzing, triaging and processing security threats to identify potential risk gaps and corresponding organizational impact by conducting in-depth analysis of the identified threat, attack vector or intelligence information
• Working closely with the CIRC threat intelligence team to aid in the enhancement of contextual analysis and providing threat hunting support towards Open Source Intelligence (OSINT) related Indicators of Compromise (IoCs)
• Acting as a point of contact towards Mercedes-Benz end users and stakeholders in providing cybersecurity incidents updates and other related activities that might arise from time to time during the incident coordination, remediation and recovery
• Provide duty analyst support for the CIRC operations during weekends, utilizing a pre-defined duty roaster, ensuring the continued operations and monitoring of threats and triggering alerts 24 by 7, follow the sun model
• Provide project coordination support to assigned projects by the Head of Global Defensive operations towards the roll out, implementation and acting as the point of contact for local stakeholders towards the implementation and coordination of the projects assigned
• Provide technical inputs towards the virtual teams as assigned by the Head of Global Defensive operations towards the operational directions, method determination and other related administrative support required from time to time

Education and Certifications:

• Degree from a reputable university or significant course work in Computer Science, Networking, engineering or other computer-related fields of study
• One or more of the following professional certification is beneficial: CISSP, GCIH or similar

Technical Skills:

• Experience with Threat Hunting techniques (endpoint and network data)
• Strong understanding of attack lifecycle and common attack vectors, tools and techniques
• Ability to leverage existing data to identify anomalies / IOA / TTP
• Ability to develop / maintain detection/prevention use cases
• Proficient understanding of cyber and IT security risk, threat and prevention measure
• Good understanding of Threat Intelligence utilization towards incident response
• Good knowledge of security standards and best practices
• Good understanding of various operating system
• Good understanding of the Cyber Kill Chain and the ability to display clear analytical skills
• Previous experience in a corporate or enterprise environment, engaging with and responding to a diverse array of internal stakeholders, including senior management
• Knowledge of Microsoft Office suite (Word, Excel, PowerPoint and Access)
• SIEM (Splunk ES) and EDR (CrowdStrike) experiences
• Good to have the following experiencesExperiences in leveraging AI / ML for Threat Hunting
• Experience with OT / ICS and Cloud environments
• Experience working with threat intelligence platforms and premium intelligence sources/feeds

Experience:

• Have good emotional intelligence and is a proven team player
• Rational and calm under pressure
• Fluency in the English Language
• Strong report writing and communication skills
• Good timekeeping ability to cope with a tight deadline and achieve operational objectives
• Self-motivated with the ability to carry out assigned tasks with minimum supervision

This position is based in location Singapore. A valid and approved work visa is required for employment in Singapore in accordance to local labour law regulations. We regret to inform you that only shortlisted candidates will be notified.

Reports to: Executive director

The Company

The association was established in 1993 to promote the use of franchising, licensing and branding as a growth strategy for Singapore enterprises. Through our partnership with Singapore government agencies and international franchise and license bodies (i.e. FLA is a member of the World Franchise Council and Asia Pacific Franchise Confederation), FLA (Singapore) supports our members’ internationalisation plans. With a 130-company strong membership base and growing, representing more than 250 exciting brands, FLA (Singapore) is led and managed by a dedicated team of advisors, committee members and secretariat to bring the franchising and licensing dreams and ambitions of Singapore companies into reality.

http://www.flasingapore.org/

https://www.facebook.com/flasingapore.org

linkedin.com/company/fla-Singapore

Responsibilities include:

Marketing

• To give brief, shortlist and manage selected vendors.
• In charge of managing FLA social media platforms & ensuring regular engagement
• In charge of content for all social media postings (including Facebook, Twitter, LinkedIn, and additional channels that may be deemed relevant)
• Conceptualise & design marketing/communication collaterals (i.e. emailers, social media posts, video clips, brochures, newsletters, etc)
• In charge of content building for company’s website
• Familiar with editorial, paid advertising, PR, SEM & SEO
• To research & propose additional outreach channels to boost FLA’s branding and activities uptake

Membership:

• Incharge of upkeeping membership database; updating all datas (contacts, payment, engagement records, feature page on website, etc)
• Incharge of suggesting & implementing membership promotions; incharge of onboarding new members
• Incharge of membership engagements/account management (supported by fellow secretariats) and promoting FLA activities to members (under your account and via mass marketing channels)
• Support colleague on TAC/societies partnerships (i.e. co-organise franchise related activities/webinars)
• Incharge of organising quarterly members' networking event (with consideration to engage Service Providers members as sponsors where possible)
• Incharge of weekly members' feature business opportunity eDM

Other functions/roles

• To intentionally drive advertising and sponsorship via FLA website and events/activities
• General administrations incl invoicing, payment follow-ups
• Support role for other FLA activities

Preferred Qualifications

• Familiarity and passionate in association/members’ engagement functions
• At least 5 years experience in marketing
• Exceptional marketing communication, writing (content curation) and interpersonal skills
• Savvy in social media and marketing platforms for events publicity
• Detailed-oriented, independent & proactive team player
• Good people skills

Kindly send your resume to [email protected]

The Business Development Manager, is a progressive, on-the-spot, critical thinker who will apply their experience and education to support the rapid growth of TES by driving new client relationships based in APACJAP.

Position Summary

• Participate in development of combined market segment and geographic plan across APACJAP.
• Participate in and perform analysis of opportunities, potential client needs and fit to TES's capabilities and network.
• Work with management to develop and execute market strategies for target market segments.
• Develop and execute individual sales strategy to achieve agreed revenue goals across APACJAP.
• Analyse and formulate countermeasures for the commercial competitive landscape.
• Presentation, Development and Delivery of TES's Business Model and Value Proposition to prospects internal / external stakeholders.
• Negotiation, Identification of prospect/new clients and oversight of RFP deliverables.
• Participate in finalizing contract terms and transition client services and implementation teams.
• Report sales activities and programs to management and maintain an accurate sales pipeline in the TES CRM system.
• Participate in business events, conferences, trade shows and seminars.

Desired Skills and Experience

• Experience with a technology services sales background in more than one country in APACJAP
• Solution seller that grasps technological and environmental sustainability.
• Proven track record in strategically targeting, delivering and effectively measuring business results.
• Strong relationship building skills working with key external and internal stakeholders.
• Ability to drive results and achieve targets/deadlines.
• Strong prospecting skills required with the ability to research and analyse customer’s requirements and to close the sale to secure the business.
• Detail-oriented and comfortable with a fast-paced, high performance environment.
• Analytical thinker with excellent quantitative and superior problem-solving skills.
• Team player with strong interpersonal skills and the ability to articulate ideas clearly in oral and written communication.
• Proficient in MS Office Suite, including Word, Excel, and PowerPoint.

COMPANY DESCRIPTION

As Singapore’s leading supermarket retail player and a household name close to all, we have grown with you over the years. It is now your turn to grow an exciting new career and fulfil your aspirations with us. Join us as we embark on a journey to make lives better for our customers, community, environment and employees.

At NTUC FairPrice, we offer you more than just a job. We are committed in giving our employees a rewarding career through comprehensive development opportunities. We promise a wonderful workplace culture with ample opportunities for growth at different levels of your career. Every of our 10,000 employees across Singapore is important.

If the prospect of working in an organization at the forefront of retail technology and innovation excites you, look no further.

Grow your career with us today and make a difference.

.

RESPONSIBILITIES

Treasury Initiatives and Projects

• Support the rollout of Inhouse Bank Project for the Group.
• Support bank account rationalisation and streamline bank requirements by working closely with the Shared Services Centre.
• Identify areas for paperless initiatives and liaise with the banks for implementation.
• Responsible for tracking the progress of Treasury projects, follow up closely with internal and external stakeholders to ensure deliverables are met in a timely manner.
• Support any new Treasury initiatives and projects as assigned.

Treasury Operations

• Support loan management, fixed deposit placements, foreign exchange deals etc for the Group
• Support bank documentation, bank mandates, Know-Your-Client -related matters etc with banks
• Support the maintenance of Treasury databases
• Support the management of electronic banking access, and host-to-host connectivity with the banks
• Perform cashflow forecasting
• Support any other treasury operations matters as and when required

Treasury Policies, Procedures and Guidelines

• Develop new treasury policies, procedures and guidelines and ensure compliance.
• Maintain and review the Group treasury policies and guidelines to ensure relevance periodically.

Qualifications

• Candidate must possess at least Degree in Accountancy/Finance/Business/Economics, ACCA or equivalent
• Minimum 6 years relevant experience in Treasury or in related Finance management capacity
• Effective communication and strong interpersonal skills, good business acumen to maintain strong internal and external relationships
• Ability to see and identify issues and be resourceful in finding solutions
• Accountable, willing to take ownership of tasks and follow up on deliverables
• Good project management skill
• Good team player and independent
• Experience with SAP ERP system and advanced skills in application programs (e.g., Word, Excel, Powerpoint, Google Suite)
• Experience withTreasury Management systems will be an advantage

Location: Joo Koon

Main duties and responsibilities:

• Plan and direct the organisation’s strategic and long-range goals.
• Design/Revise the organisation’s business strategies and long-range goals through plan-do-check-act activities.
• Drive regular business reviews, conduct proactive data analysis on all metrics, including monthly targets, financials, budgets, staff, audit reports, etc.
• Strategic planning including the development of strategic plans, associated research, analysis, and presentation.
• Conduct competitive market research, including analyzing the industry and competitive landscapes, compiling regional business intelligence, and utilizing market data to identify and communicate actionable opportunities and trends.
• Work with internal & external stakeholders to identify strategic priorities, develop initiatives, and build long-term strategic plans to drive growth.
• Support and coordination with other department and teams.

Job Requirements:

Highly Required:

• Bachelor’s degree from an accredited four-year institution majoring in business, finance, accounting, marketing, economics or a related field is preferred.
• Minimum 3 years working experience in strategy planning and/or development positions, preferably in a fast paced and dynamic business environment.
• A proven track record in evaluating growth strategies and speaking with senior stakeholders.
• Must be comfortable working in a fast-paced, busy, and somewhat stressful environment while working under pressure and meeting deadlines.
• A keen mind and willingness to learn.
• Strategic thinker with networking aptitude.
• Must have strong PC skills, including advanced knowledge of MS Office(Excel/PowerPoint/Word) and intermediate level database skills.
• Outstanding communication and interpersonal skills

Good to have:

• Proficiency in spoken and written Korean will be an added advantage.
• Experience of e-waste or battery recycling industry.
• Take initiates and able to motivate team members for improvement.

As Service Sales Manager, you will leads a team of sales reps and manages sales efforts, activities, and results. Drives performance against sales targets. Assists in development and execution of sales strategies. Deploys sales tactics, processes and priorities. Provides market expertise and sales support.

What you will do:

• Lead the service sales team and formulate strategies to broaden the service sales portfolio, meet and surpass revenue targets and uphold the utmost level of customer satisfaction.
• Provide outstanding service and value to clients and spearhead revenue growth through service offerings.

How you will do it:

• Lead, mentor, and motivate a team of Service Sales Representatives.
• Set clear sales targets and performance goals for the team.
• Provide training and coaching to enhance the team's skills and product knowledge.
• Develop and implement sales strategies and action plans to achieve service sales targets.
• Identify and pursue new business opportunities within existing and potential customer accounts.
• Analyze market trends and customer needs to adapt and refine sales strategies.
• Build and maintain strong relationships with key clients and partners.
• Understand client needs and develop tailored service solutions to address them.
• Ensure client satisfaction by promptly addressing any concerns or issues.
• Work with service operation leader to ensure work (incl. L&M works) is being consider for the PSA contract.
• Prepare regular sales reports, forecasts, and performance metrics.
• Analyze sales data to identify trends and opportunities for improvement.
• Make data-driven recommendations to enhance sales effectiveness.
• Negotiate service contracts and agreements with clients, ensuring favorable terms for both parties.
• Collaborate with the legal team to review and finalize contracts.
• Ensure that all sales activities comply with company policies and industry regulations.
• Maintain accurate records of sales transactions, contracts, and customer communications.

What we look for:

• Bachelor’s degree in business, Sales, or a related field
• Proven track record of success in service sales, with at least 10 years of experience.
• Strong leadership and team management skills
• Exceptional communication and negotiation abilities
• Excellent problem-solving and analytical skills.
• Knowledge of HVAC/BMS/Fire/SEC products/services is a plus.
• Dynamic and results-oriented

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Job Description:

• Responsible for overseeing the handling, storage and disposal of hazardous or toxic materials.
• Provide a prompt and appropriate technical advice to Sales and Operation Personnel on their waste management enquiry which includes waste handling procedure and costing
• Developing and implementing plans for safe waste disposal activities by compliance with environmental regulations
• Evaluating the potential impact of new technologies on the field of hazardous waste management
• Reviewing emergency response plans and conducting drills to ensure that all staff are prepared for all possible scenarios

Job Requirements:

• Knowledge of local ,rules/regulations(NEA) on hazardous materials management.
• Minimum GCE ‘N’ Level certification with min of 4 years of relevant work experience
• Candidate attended WSQ Environmental Course and had experience as part of CERT team members is a plus point as well
• An effective team player with good communication skills
• Other duties as assigned

RESPONSIBILITIES

• To manage and grow suite of Cyber Security products, technical services and other related services.
• To drive service creation and service quality enhancement of its products and to increase market share and profitability by continuous product enhancements, operation improvements, and product marketing and pricing strategies.
• Analyse market conditions and provide critical inputs to management for medium-and long-term business planning
• Create and maintain the business cases for strategic pricing and non-standard terms and conditions
• Collaborate with service delivery and operation team to ensure effective product delivery mechanism is maintained.
• Support sales team to win/ retain customers by providing competitive pricing and customized solution/ SLA if required
• Analysing potential partner relationships for the product
• Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.

REQUIREMENTS

• Possess at least a Diploma in IT related fields or equivalent.
• Applicants without IT qualification may still apply but must have at least 2-3 years of sales experience.
• A good sales track record of computer networks and IT security will be an advantage
• Prior experience working in distributor environment preferred
• Strong leadership, team building and logical thinking
• Excellent interpersonal and communication skills
• Independent and motivated

Job Description:

1. Lead the Finance Team

2. Prepare financial management reports, Management Accounts every month for review for both Singapore and Malaysia companies

3. Liaise with external auditors, tax agents and external parties to ensure relevant statutory compliance

4. Ensure compliance with accounting standards, Companies Act, tax regulations and other regulatory requirements

5. Experienced and good in handling withholding tax and GST.

6. Assist in stock reconciliation, consignment billing

7. Manage and process office payroll as well as to ensure that monthly payroll processes run smoothly.

8. Follow up with new application and renewal of insurance policies.

9. Assist and review transfer pricing report

10. Perform cash collection and petty cash disbursement

11. Handle HR administration tasks (i.e application of work permit, survey, recruitment)

12. Assist in any adhoc function and related duties as and when assigned by management

Requirements:

1. Minimum degree in Accounting or Finance with 4 years of relevant experience, at last 2 years in supervisory role.

2. Audit experience would be an advantage

3. Excellent communication and analytical skills with good command in English, Bahasa Malay and Mandarin

4. Possess good leadership and interpersonal qualities, highly motivated with a strong sense of integrity

5. Proficient with Microsoft Office software applications

6. Experience with SAP Business One and ERPnext will be preferred

Job Description

The successful candidate will be part of the IT Service Management team. This is an individual contributor role.

Key Responsibilities include:

• Manage, develop, enhance and support company’s IT Service management platform. Drive strategic development and enhance its usability and integration with other tools and process to maximise value.
• Drive IT Operational Service Delivery and management activities, e.g. Incident, Problem, Change, Patch, Configuration and Asset management processes. This includes support of IT operational incidents after office hours.
• Support management and drive collaboration of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms
• Manage and drive the IT Service Provider’s performance for IT Operations and ensure Service Level Agreements have been fulfilled and improvement plans to be established
• Serve as the Point of Contact for IT initiatives’ performance, services and changes.
• Facilitate system and service handover to the IT operations for any new applications and major enhancements
• Any relevant ad-hoc duties

Requirements

• Degree in IT related discipline & IT Infrastructure Library (ITIL) Certification
• Minimum 5 – 8 yrs of relevant experience in IT Infrastructure Operations and IT Service Management
• Experienced in project management for IT Infrastructure initiatives, scripting, system admin capabilities, service automation and related technologies.
• Knowledge of actual development and Hands-on administration on ServiceNow Platform. Certification in ServiceNow ITSM CAS, CAD or CIS preferred
• Knowledge in scripting on Json, Python or Javascript on Monitoring / Orchestration platforms, Splunk, ServiceNow or APM tool will be an added advantage
• Working knowledge on network, IT DevOps technologies, Linux, Wintel, VMware and Cloud technologies (AWS / Azure)
• Knowledge and experience in DevOps and Agile
• Responsive to dynamic environment
• Effective & Excellent Skills in Communication (both written and spoken) as well as Vendor and People/Relationship Management
• User-Oriented with good appreciation of business operations
• Diligent and willing to work beyond office hours
• Independent, Self-motivated and result driven

Job Responsibilities:

• Ensure the preparation of financial and management results are done in a timely and accurate manner.
• Manage month-end closing and prepare monthly management report and schedule.
• Prepare Budget and quarterly cash flow forecast.
• Handle quarterly GST filling.
• Preparation of year end statutory financial statements.
• Preparing documents for annual audits and liaising with auditors.
• Assist in internal audit and ensure compliance with company policies.
• Liaise and communicate with bankers and internal related departments
• Any other related accounting duties by the Management.

Job Requirements:

• Diploma in Accounting and Finance.
• At least 2 years of relevant work experience. Ideally with solar industry experience
• Hands-on experience with accounting software preferably Navision.
• Pro-active, motivated with Strong analytical & time management skills.
• Meticulous, possess good interpersonal skills and a team player.
• Good communication skills.
• Familiar with Singapore Financial Reporting Standards, Corporate Tax and GST Statutory, SGX Listing Rules & Corporate Government Codes.
• Able to work under pressure and deliver within tight deadlines.

Salary: Basic $5,000 - $6,000 + transport allowance (for driving) + VB

Time: Monday - Friday (8.30am - 5.30pm)

Location: Boon Lay Way

Responsibilities:

• Leading a team of Service Sales Engineers to achieve department orders and sales target.
• Serve and maintain key customer accounts, always respond to them promptly.
• Developing & building long term customer relationships.
• Actively identify potential opportunities & develop solutions with existing & new customers.
• Gather market intelligence and identify potential customers, ensure potentials are converted to orders for the Company.
• Develop the training plan for sales team to improve their capability to serve the customers.
• Engage the sales team to be motivated and building up their capability.
• Working with other departments to package the solutions for customers.

Requirements:

• Degree in Mechanical/ Electrical Engineering or its equivalent.
• At least 5 years in HVAC or Service Sales field.
• Leadership experience and ability to manage a team.
• Resolves the issue among the team and put in effort in employee engagement.
• Customer driven with excellent communication & interpersonal skills.
• Able to work under stress and tight timeline.

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By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lon Kei Hin | EA Personnel No.: R23116368

Promote great customer service!

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager