The Key Account Sales Executive assists the Managing Director with the formulation and implementation of strategic sales planning.

He/She contributes to the Sales Team to achieve corporate sales targets.

Job Responsibilities:

• Develop and maintain new accounts through various sales propecting.
• Formulate and implement strategic Sales Plan and align Sales Team to achieve targeted goals.
• Manage and sustain business relationships with existing accounts (HORECA)
• Establish feasibility analysis of promotional activities through appropriate market research tools.
• Prepare sales proposals and quotations to customers needs and demand.
• Provide timely market updates in management and department meetings.
• Perform other ad. hoc duties as per required.

Job Requirements:

• Bachelor's Degree or at least Diploma in Business, Marketing or any relevant field.
• Minimum 3 years of relevant work experiences in Foods Service, FMCG.
• Familiar with Meat products will be advantage.
• Sales and Target Driven, highly motivated with initiative.
• Good Interpersonal Skills together will good communication skills (both written and verbal).
• Good Computer and problem solving skills.
• With Class 3 Driving License.
• Workplace at pasir panjang road (near to MRT)

Application Mode

• Apply by Whatsapp +65 8522 9666

Reporting Structure: Section-in-charge

Job Responsibilities:

1. FOOD RUNNER

• Serve food and beverages to customers
• Accountable for the smooth running of designated area
• Ensure visual quality of all food and beverages items served is according to company’s standards
• Provide a courteous and professional service at all times
• Ensure that cleanliness and hygiene is followed throughout

2. DINING AREA

• Clearing of used soiled cutleries from diner’s table (cutlery collection)
• Arrange table settings of crockeries and cutleries according to company’s standards
• Cleaning duties at service area including:Cleaning of table, chairs sofa seats and baby chair

3. PRE-OPENING PREPARATION

• Perform a range of duties according to outlet’s specification, including:Wiping tables, setting up of tables and ensuring tables have the correct cutleries and table settings
  Preparing and topping up of condiments (e.g. ginger, vinegar, chili sauce)
  Topping up of beverages and preparing tea
  Assist in stock ordering
  Preparing ingredients, check dessert quantity and expiration in the morning to report to supervisor

4. WASHING

• Tidy up workstations, wash tea and ice buckets, water kettle, utensils, etc
• To perform daily, weekly and monthly cleaning routine according to outlet’s specification

Educational Qualification/ Experience / Skills and Competencies Requirements:

• Candidate must possess at least Diploma/Bachelor's Degree in any field

Responsibilities:

• Collaborate with the presales team to conduct site surveys and assessments. This involves evaluating the customer's location, infrastructure, and specific requirements to determine the ideal setup and deployment for the robot.
• Responsible for setting up, commissioning the robot on-site and ensuring the robot is ready for operation.
• Perform thorough testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly.
• Handle repairs and maintenance tasks for the robot. This involves conducting regular maintenance activities as per the SOP/guidelines and addressing any breakdowns or equipment failures.
• Travel to customer sites, both local and international (whenever necessary), to provide on-site support, conduct setup/commissioning, perform maintenance tasks, and resolve technical issues at short notice to provide support or address urgent issues. Additionally, you should be willing to adapt to the customer's work environment and schedule, which may include night shifts and public holidays when necessary.
• Responsible for documenting service and fault reports. This includes accurately recording the details of the service provided, issues encountered, and the actions taken to resolve them. These reports are typically submitted to superiors and key individuals within the organization for review and analysis.
• Maintain detailed records of all tasks related to customer service. This includes maintaining customer service logs, updating internal service records, and ensuring all documentation is completed in a timely manner.
• Train customers and end-users on the proper handling, maintenance, and safety procedures of robot operation. Create and update documentation, including user manuals and service guides, to facilitate knowledge transfer and enhance support processes.

Requirements:

• Minimum Diploma in Engineering or other related fields
• 2 years of experience in servicing electronic and mechanical equipment / machines.
• Experience with troubleshooting and debugging hardware, electronics, and software.
• Excellent problem-solving skills and the ability to work under pressure in fast-paced environments.
• Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
• Strong communication skills in English (both oral and written)
• Tools: Basic knowledge on handling mechanical, electrical and electronic tools.
• Able to perform simple network configuration.
• Able to work independently and as part of a harmonious and effective team.
• Able to communicate well and tactfully with customers/distributors.

Responsibilities:

• Monitor commercial pipelines daily for new and upcoming robot deployments.
• Allocation of Service Engineers for deployment processes and adjust resource allocation as needed.
• Coordinate customer User Acceptance Tests (UAT) and manage UAT documentation.
• Organize customer training on robot handling and software platforms, including logistics.
• Preparation of necessary documentation prior to robot live operations on customer sites.
• Compile Product Performance Reports for customers on a regular basis.
• Allocate Service Engineers for routine Robot Preventive Maintenance.
• Monitor and escalate open Robot Issues to ensure timely resolution.
• Maintain accurate records of customer requests, robot performance, and issue resolutions in a ticketing system.
• Collaborate with team members to maintain an updated deployment schedule.
• Ensure timely execution and reporting of onsite activities, including issue resolution and preventive maintenance.
• Assist in the preparation of purchase order documents for robotics equipment, supplies, and services.
• Contribute to and maintain an organized system for customer support documentation, including FAQs, user guides, and troubleshooting guides.
• Undertake ad-hoc duties as required to support robot operations, including coordinating deliveries and providing operational support.

Requirements:

• Required: Diploma in engineering, business administration, or a related field.
• Preferred: 2 years of experience in project coordination, operations management, or a similar role (fresh graduates may apply).
• Strong organizational and multitasking abilities, capable of managing multiple operational tasks concurrently.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.
• Ability to thrive in a fast-paced and dynamic work environment.

We are seeking a Customer Service Specialist to join our team and serve as our company's frontline representative. The ideal candidate will possess excellent communication skills, a strong customer-centric mindset, and a passion for delivering exceptional service.

As a Customer Service Specialist, you will be crucial in ensuring exceptional customer experiences for our clients in the Marine and Oil and gas sectors. From order initiation to delivery, you will be the main point of contact, addressing inquiries, providing product information, and ensuring seamless transactions.

Responsibilities:

• Serve as the primary point of contact for customer inquiries.
• Respond promptly to customer inquiries with professionalism, courtesy, and accuracy.
• Assist customers in selecting the appropriate PPE products based on their needs and requirements.
• Process orders, returns, and exchanges efficiently and accurately.
• Provide product information, pricing, and availability to customers as needed.
• Address customer complaints, concerns, and feedback promptly and effectively, striving for resolution and customer satisfaction.
• Maintain accurate records of customer interactions, transactions, and inquiries using our CRM system.
• Stay updated on product knowledge, industry trends, and company policies to address customer inquiries and provide effective assistance.
• Identify opportunities for process improvements and contribute to initiatives to enhance the overall customer experience.

Qualifications:

• Bachelor's degree or any equivalent. additional education or certification in customer service is a plus.
• Previous experience in customer service, preferably in a similar industry or environment.
• Strong interpersonal and communication skills, both verbal and written.
• Exceptional problem-solving abilities and a customer-centric mindset.
• Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Attention to detail and accuracy in data entry and order processing.
• A positive attitude, patience, and empathy when interacting with customers.
• Flexibility to work occasional evenings, weekends, or holidays as needed.

Join our team and be part of our mission to deliver high-quality PPE products and outstanding customer service to our valued customers.

Summary:

• 6 days work week, based on duty roster
• Salary Up To $2700++ [ Basic Salary + Allowance + Incentive + Overtime ]
• No Need Experience

Responsibilities:

• Simple food preparation: Japanese Onigiri
• Sales of onigiri at counter and perform cashiering duties
• Work as a team to ensure smooth delivery of food during operations
• Maintain work station cleanliness
• Any other duties as assigned by Supervisor

Requirements:
✔ No work experience required
✔ On the job training will be provided
✔ Able to work on Weekends and Public Holidays

Interested parties please WhatsApp June at +65 6018 4683 in the following format:

• Position applied: WS
• Full Name in NRIC:
• Contact Number:
• Staying Area:
• Availability:

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chong Shun Kee (June)

Registration No: R1984521

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job Duties and Responsibilities:

· Lead operation team in frontline to provide each customer with a wonderful dining experience.

· Be Din Tai Fung brand ambassador, upholding our brand philosophy and company values by demonstrating excellent customer service and maintaining good customer relationships

· Engage with customers through checking on their dining experience, making recommendations and gathering feedback to provide service enhancement to customer

· Handle and resolving guest enquires and feedback (In Outlet, Phone, Feedback Form and Email) promptly

· Initiate and handle the post feedback investigation process and propose preventive actions

· Preparation of Customer Care Memos

· Other duties involve assisting the outlets in charge of operation matters

Requirements:

· Able to work in a fast paced and customer focused environment

· Able to work under pressure and keep to deadlines given

· Able to function efficiently in a team setting and also independently

· Able to resolve customers issues promptly and to customers’ satisfaction

· Good interpersonal, communication, writing and listening skills

· Meticulous

· Proactive to perform job duties and assignment

Job Descriptions

• Manage customer flow and seating arrangement
• Greet customers, take orders, serve food and beverages and clear tables
• Respond promptly to customers’ enquiries with a consistently positive and helpful attitude, including answering questions about the menu.
• Ensure restaurant cleanliness daily by clearing tables, returning dishes to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.

Job Requirements

• No Requirements

Benefits

• No AWS but there is Bonus
• 7 days AL and 14 days medical leave

Working hours

• 6days (Tuesday Off)

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Formulate strategic and operational objectives
• Manage budgets and forecasts
• Planning & scheduling Cold-chain Logistics (warehousing/transportation/loading & unloading, optimization of route planning/external storage, pick & pack operations, and 3PL/Shipment logistic)
• Recruit, train and supervise staff
• Perform any other ad-hoc duties assignments

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a permanent part-time Customer Service Executive.

Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Record keeping
• Establishing excellent rapport with parents, children and teachers
• Responsible for maintaining brand standards (image and presentation, safety and hygiene)
• Ensuring a positive and nurturing learning environment

Requirements:

• Minimum 'N' Level
• Training will be provided
• Speak standard English (required)
• Bilingualism is an advantage

Flexible working arrangement:

• Min 6 months commitment
• Min 3 working days in a week
• Mon to Fri: 1pm to 9pm ($12 per hour)
• Sat and Sun: 9am to 6:30pm ($15 per hour)
• Able to start work immediately
• Working location: 896 Dunearn Road, Link@896, #01-13, Singapore 589472

Important: Please email your resume directly to [email protected]

Please only apply if you meet the requirements.

Only short-listed candidates will be contacted for an interview

Job Title: Assistant Service Engineer (ID8196)
Location: Tuas, Singapore
Working Hour: Mon to Fri 8:am - 5:30pm
Salary: $2500 - $4500

Job Description:
Conducting routine services and machine maintenance
Repair or replace machine transmissions, brakes, engines and other associated parts
Change engine and hydraulic oil, brake checks etc
Troubleshoot, repair, service and commissioning of equipment.

Requirement:
Knowledge of diesel engine components and operational mechanisms
Problem-solving ability
Physically fit

Tender Support

• Attend Tender site visit and study feasibility
• Vett through tender documents & prepare BQ
• Prepare query and send to client/consultant
• Email to vendor and get quotation
• Prepare tender cost and quotation
• Tender prequalification submission
• Upon award, plan and coordinate Project kick-off

Engineering /LEW Support

· Receive enquiry from tenant for power turn on

· Vett thru single line drawing & reply them with quotation

· Coordinate between landlord, Power automation & tenant for power turn on

· Inform LEW for power turn on

For License Renewal

· Receive enquiry from tenant

· Prepare quotation & email to them

· Assign LEW for inspection & Issue license

Responsibilities and Duties

· Perform social and financial assessment of referrals including financial counselling to patients and their families.

· Provide the necessary recommendations in the assessments.

· Prepare monthly statistical analysis, reports and submissions to key stakeholders in a timely manner.

· Assist in developing and implementing quality improvement initiatives to streamline department operations, to enhance patient outcomes and satisfaction.

Job Requirements:

· Degree in Social Work or equivalent, preferably with 3 years’ social work experience.

· Must have an interest to work with the elderly in a hospital environment.

· Can work independently and under pressure.

· High level of competence with statistical analysis tools and proficient in Microsoft Office

applications, in particular, Microsoft Excel.

Responsibilities:

• Monitor commercial pipelines daily for new and upcoming robot deployments.
• Allocation of Service Engineers for deployment processes and adjust resource allocation as needed.
• Coordinate customer User Acceptance Tests (UAT) and manage UAT documentation.
• Organize customer training on robot handling and software platforms, including logistics.
• Preparation of necessary documentation prior to robot live operations on customer sites.
• Compile Product Performance Reports for customers on a regular basis.
• Allocate Service Engineers for routine Robot Preventive Maintenance.
• Monitor and escalate open Robot Issues to ensure timely resolution.
• Maintain accurate records of customer requests, robot performance, and issue resolutions in a ticketing system.
• Collaborate with team members to maintain an updated deployment schedule.
• Ensure timely execution and reporting of onsite activities, including issue resolution and preventive maintenance.
• Assist in the preparation of purchase order documents for robotics equipment, supplies, and services.
• Contribute to and maintain an organized system for customer support documentation, including FAQs, user guides, and troubleshooting guides.
• Undertake ad-hoc duties as required to support robot operations, including coordinating deliveries and providing operational support.

Requirements:

• Required: Diploma in engineering, business administration, or a related field.
• Preferred: 2 years of experience in project coordination, operations management, or a similar role (fresh graduates may apply).
• Strong organizational and multitasking abilities, capable of managing multiple operational tasks concurrently.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.
• Ability to thrive in a fast-paced and dynamic work environment.

• Process customer’s orders timely and accurately
• Handle customer’s enquiries and provide sales quotations
• Efficient and smooth handling of customers’ request
• Handling of cargo documentation (Import Container Trucking/Export Container Trucking /Local Point to Point Trucking)
• Closing of job files every month
• Liaise and coordinate with carriers/clients/suppliers to ensure smooth and timely delivery
• Ensure compliance with client’s standard operating procedures
• Coordination with drivers and operations to ensure orders are completed in full and on time
• Prepare monthly/weekly/daily reports as required.
• Other ad-hoc duties as assigned.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Purpose

The Professional Officers Division (POD) houses a centralized pool of academic staff under the Professional Officers scheme. Professional Officers come with specialised and deep technical skills acquired through extensive industry experience. They form the talent pool which brings a much-needed industry perspective to student learning. They facilitate applied learning and applied research in SIT, complementing the academic expertise of the faculty to bring industry practices and applications into the curriculum.

Professional Officers leverage on their industry experiences to create authentic learning environments, where discovery and innovation take place. They act as coaches and mentors to students during practical learning activities such as laboratory sessions, Capstone Projects and the Integrated Work Study Programme (IWSP). Professional Officers could also lead or work with faculty on industry innovation projects to provide solutions to the industry.

In addition to their role in applied learning and applied research, Professional Officers manage the centralised laboratory facilities and resources in SIT. With Technical Officers, laboratory safety professionals, and administrators in POD, they jointly develop central policies and processes for the safe and seamless operation of laboratories in SIT.

Key Responsibilities

• Design and teach labs & practice modules.
• Mentor students in Capstone Projects and the Integrated Work Study Programme (IWSP).
• Manage labs and equipment to support academic programmes and applied research.
• Ensure safety in labs.
• Participate and manage the industry project with Principal Investigator (PI), Co-PI and team members to ensure all project deliverables are met.
• An innovative mindset in exploration, valuation, and application of new technologies in food product/ process/ packaging research and development.
• Involve in customer engagements, includes gathering of systems requirements and formulate scope.
• Involve in the full development life cycle, i.e., design, development, and testing.
• Generate technical proposals, design documents, test documents.

Job Requirements

• A good degree in Food Science and Technology, or a related field. Masters and PhD would be advantageous.
• At least 10 or more years of working experience and proven track record of technical expertise with minimum 7 years of R&D experience in food industry.
• Excellent knowledge and experience in food ingredients/ packaging/ processing, and their applications in food products.
• Excellent understanding in food chemistry / microbiology / texture / sensory evaluation, with discerned laboratory skills for food analysis would be advantageous.
• Hands-on experience in quality control and food safety management would be an added advantage.
• An innovative mindset in exploration, valuation, and application of new technologies in food product/ process/ packaging research and development.
• Experience in writing project grants will be an added advantage.
• Extensive experience and knowledge of industry practices to bring industry perspective to SIT.
• Keen interest in innovation projects, with demonstrated ability in developing solutions to technical problems.
• Strong supervisory skills and enjoy working closely with students in an educational environment.
• Demonstrate proficiency to keep abreast of development in the field and pursue professional certification programs. Possess industrial certifications in relevant areas will be an added advantage.

The company is hiring 2 restaurant managers, who are required to have more than 8 years of work experience, be familiar with the operating procedures of the mixed rice stall, be able to manage the stall independently, and be familiar with the business processes such as the selection of dishes, the selection of raw materials, and cooking. They must be conscientious and responsible in their work.

Job Posting: Business Administrator

The Role:The Business Administrator will play a vital role in managing our administrative operations, supporting daily business activities, and facilitating effective communication across departments.

Key Responsibilities:

• Oversee administrative functions to ensure efficient operations.
• Manage scheduling, correspondence, and document handling.
• Coordinate with finance for budgeting, payroll, and invoicing.
• Implement organizational processes and system improvements.
• Liaise between management and staff, fostering a cohesive team environment.

Qualifications:

• Bachelor's degree in Business Administration or related field.
• Proven experience in business administration or management.
• Excellent organizational, communication, and leadership skills.
• Proficiency with business software and administrative tools.

We Offer:

• A competitive salary and benefits package.
• Opportunities for growth and professional development.
• A dynamic work environment where your contributions are valued.

Job Posting: Assistant Managing Director

The Role:The Assistant Managing Director will work closely with the Managing Director to develop strategic plans, oversee operations, and ensure the company's financial and operational goals are met.

Key Responsibilities:

• Assist the Managing Director in strategic planning and execution.
• Help manage daily business operations and lead cross-functional teams.
• Participate in financial planning, budget management, and performance analysis.
• Contribute to business development initiatives and customer relationship management.
• Ensure company policies and procedures are followed by all departments.

Qualifications:

• Bachelor’s or Master’s degree in Business Administration or relevant field.
• Over 10 years of experience in a leadership role, preferably within the F&B industry.
• Strong understanding of business operations, financial management, and strategic planning.
• Excellent communication, leadership, and problem-solving skills.
• In-depth knowledge of Sichuan cuisine and the food service market.

We Offer:

• A leadership role in an innovative company.
• Competitive salary with bonus potential.
• Opportunities for professional growth and advancement.

Join a leading international school and enjoy:

• 5-day work week, Term-Time Role;
• Paid school holidays and subsidized lunch;
• Competitive remuneration package & benefits (medical, dental, etc.)
• Salary will commensurate with relevant experience

Dulwich College (Singapore) is recruiting a Food and Nutrition Teaching Assistant to start in August 2024 to support the Senior School in the preparation, set up and resources needed for Food Preparation and Nutrition lessons; as well as provide in-class support to the Food Preparation and Nutrition Teacher in managing the ordering and safe storage of ingredients and food stock, maintain equipment and utensils to ensure smooth running of lessons, including maintaining high hygiene and safety standards in the kitchen.

The Food and Nutrition Assistant will also be required to support class teachers in the kitchen for curriculum projects.

This is a one year contract role.

Key Responsibilities include the following:

• Arrange resources and assist the Teacher in curriculum based cooking activities for Year 9-11 students in Senior School.
• Arrange maintenance of equipment as and when needed.
• Collate all general orders, and purchasing of ingredients/equipment.
• Set up food and equipment requirements for ad hoc classes and CCA activities.
• Maintain safe and correct storage of ingredients and supplies.
• Ensure hygienic standards are maintained throughout the Kitchen by carrying out appropriate cleaning of the ovens, hobs, fridges, and other appliances and equipment.
• Advise the Director of Business Administration on Health and Safety issues and write Risk Assessments.
• Be responsible for displays within and outside the kitchen.
• Maintain the booking system for the Kitchen.
• Delivery of Health & Safety guidance, and introduction to the kitchen, for other Food Hygiene trained staff to use the Kitchen for workshops, events, CCA’s etc.
• Potential to deliver mini cooking skills workshops depending on experience.

All other duties commensurate with the post.

The successful candidate will possess:

• Recognised Diploma or certificate in Food and Nutrition Science.
• Current food hygiene certificate or equivalent qualification.
• Experience in Food Preparation and Hygiene in a commercial or educational setting.
• Experience of working with young people.
• Good communication skills and the ability to develop positive relationships across the College.
• Experience of ordering and managing the stock control of consumable items.
• Excellent cooking skills and experience of demonstrating techniques to others.

We welcome and encourage applications from people of all backgrounds. Having a diverse staff body is a great strength to us as a College and one of the ways that we can help students achieve our College Mission of Living Worldwise. We do not discriminate on the basis of race, ethnicity, gender, age, disability, religion, sexual orientation, pregnancy or socio-economic status. We support family-friendly flexible working opportunities, where operational needs allow. Staff recruited locally are subject to Terms and Conditions of Service according to local employment law.

Dulwich College (Singapore) is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks, and successful references.

CPE Registration Number: 201027137D

Period of Registration: 09 January 2024 to 08 January 2028

71 Bukit Batok West Avenue 8, Singapore 658966

T (65) 6890 1000

• Position :Service Technician(CCTV/Security System)
• Location : Islandswide- Office in Outram
• Working hours : 5 days work week;(8.30am, -6.00pm)
• Salary (commensurate with experience) : Up to $4200 gross ($3500Basic +Transport allowance $400-$750) AWS + Overtime + Performance Bonus + $60 Mobile reimbursement + Birthday leave + Health insurance + allowance
• Duration : Permanent
• Industry : Security system

Main Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Independent, self-motivated individual whom is able to work under minimum supervision.

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

• Position :Service Engineer - MARINE/NAVIGATION
• Location : Bukit Batok
• Working hours : 5 days/ (Monday- Friday, 8:30am-6:00pm)
• Salary(commensurate depending on experience) : Up to $5200 + AWS + Bonus + 14 Annual Leave + Wellness benefit : Extra 2 days Annual Leave & $200 incentives if eligible.
• Duration : Perm
• Industry : Marine Navigation system -MNC

​Main Responsibilities

• Provide service and commissioning support for marine communication and navigational equipment locally and oversea.
• Provide advisory and coordinate work carried out by shipyards or contractor.
• Taking ownership and responsibility on assigned projects or service jobs, ensuring their adherence toward company standards.

Requirements:

• Min ITE certificate/ Diploma in electrical/electronic engineering
• Minimum 2 years experience in trouble shooting of Marine Navigation and Communication Equipment.
• Experience in Radar and Ecdis system will be advantage.
• Able to work independently with minimum supervision
• Require to work overtime and travel overseas within short notice

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684.

Job Responsibilities:

• Ensure good after-sales support to customers by rendering the highest level of customer service
• Attend to customers' requests for service bookings, inquiries, and complaints about their vehicles promptly
• Communicate with customers to establish the service or repair needs for their vehicles and translate these job requirements into comprehensive quotations for their agreement
• Promptly input daily transactions of vehicle service/repairs and where necessary generate reports for customers’ review
• Identify and assess customers' needs to achieve satisfaction
• Provide accurate and valid information with appropriate solutions and alternatives to handle customers' vehicle requirements and complaints
• Build sustainable relationships and trust with the customers and commit to increasing customers' engagement level
• Recommend suitable packages and add-ons for customers
• Follow up with the workshop on pending jobs to ensure adherence to completion timelines, and keep customers updated on the status of their vehicles
• Effectively handle multiple priorities, organise workload, meet deadlines, and perform detailed daily record-keeping and reporting
• Follow up on any outstanding payments
• Capture customers' feedback on the service levels, and present findings for Management's review
• Assist in evaluating and improving the current practices and processes and provide administrative support as part of workshop operation
• Any other ad-hoc duties assigned

Job Requirements:

• Minimum GCE ‘O’ Level or NITEC / Diploma in Automotive Technology or equivalent
• Experience in repair work scheduling and resource planning
• Good technical knowledge of car components and knowledge of repair estimates with the ability to identify and effectively solve problems
• Working knowledge of the motor insurance claim process would be an advantage
• Customer service-oriented, proactive and independent with a positive working attitude
• Strong attention to detail, organizational and time management skills
• Able to multi-task and prioritise, articulate issues, problem identification, evaluation, and provide resolution
• Team player with self–discipline and willingness to learn qualities
• Strong administrative and coordination qualities
• Good interpersonal and communication skills with the ability to build strong customer relationships
• Flexible, friendly, helpful nature, and a team player
• Computer literate and proficient in Microsoft Office applications (Excel and Word)
• Possess a valid Class 3 driving licence

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies