Customer support for Domestic as well as regional

• To arrange service visiting, install, repair, troubleshooting, and re-location on site
• To set up and dismantle equipment for demonstrations
• To conduct equipment familiarization training for users
• To answer service enquiries
• To attend user’s meetings
• To install and commission new equipment at customer’s sites
• To practice and enlightenment for Customers satisfaction in service team

Service administration

• To prepare service quotations, contracts, report, and invoice
• To arrange spare parts from suppliers
• To send / deliver repair item and spare parts
• To collect equipment for in house repairs
• To deliver new equipment to customers
• To attack and pursue outstanding debts
• To send faulty parts to vendors for checking and testing
• To furnish technical information and quality report to Principal

Requirement

• Min Degree/ Diploma in engineering / biomedical engineer
• Min 1-2 years’ service engineer working experience
• Experience in medical device service will have advantages.
• Able to work both independently and as an effective team player

If interested, please telegram me [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Responsibilities:

• Handle incoming/outgoing phone calls and emails to ensure customer’s payment enquiries are answered accurately and professionally within the stipulated time frame.
• Provide quality service on hospital’s payment matters including customer’s enquires and feedback to both internal and external stakeholders in a timely manner.
• Manage difficult customer calls, complaints, provide service recovery and to escalate cases where necessary.
• Provide administrative support to the payment enquiry team (e.g. collection and consolidation of data and statistics).
• Other ad-hoc duties as assigned.

Job Requirements:

• Minimum GCE ‘O level.
• 1 to 2 years’ relevant experience in a call centre environment.
• Proficient in Microsoft Office.
• Possess excellent communication and interpersonal skills with the ability to multi-task.
• React effectively and calmly in emergency situations.
• Maintain high level of confidentiality concerning customer’s data

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Job Responsibilities:

• Achieve individual sales and team target
• Handle all walk-in and phone enquiries from customers
• Explain product information as well as communicate the use of all products in the most professional and efficient way
• Perform direct marketing and sales activities to generate sales
• Participate in outdoor sales activities and roadshows
• Handle counter duties and cashiering

Job Requirements:

- Min. A Level / Diploma / Degree

- Must be able to work on weekends & public holidays

- Good communication skills & customer service skills

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Looking for driven individuals who are looking for a role where they can own the customer relationship end to end and provide excellent customer service to their clients. Attractive 5 day work week, Monday to Friday!

About Maid-Power

Maid-Power obtained its licence in 1984, making it one of the few remaining pioneer employment agencies in the foreign domestic worker help line in Singapore. In this line of business many have come and gone. Maid-Power is a trusted and established name since 1984. We have successfully advised and assisted thousands of employers in their quest to find live-in domestic help, with a significant proportion from repeat business. Children of many of our clients continue to use our services when they set up homes of their own.

Responsibilities

• Attend to customer enquiries and sales leads from phone, walk-ins, and queries from online website
• Assessment of suitable helpers to match with employers, and securing placement of the helpers
• Arranging interviews for helpers and employers
• Be the main point of contact for both employers and helpers and advise them as required
• Build and maintain good client relationships with both employers and helpers
• Handle all administrative work for placement of helpers, diligently following up on helper arrival and giving timely updates to employers
• Follow up with any after sales service and counselling to helpers and / or employers

Job Requirements

• Possesses CEI (Basic) or willing to take course
• Experience working in an employment agency is an advantage
• Ability to speak Bahasa Indonesian or Bahasa Melayu is an advantage
• Great interpersonal and communication skills
• Has a sense of ownership and responsibility to service the client end to end and own the client relationship
• Familiar with MOM regulations
• Computer literate
• Able to work in a team

About the Job

• 5 day work week (Monday to Friday, 10am to 6pm)
• Monthly salary + commission
• Location: Central, Orchard
• EA No. R1103648

Job Responsibilities:

1. Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email and webchat

2. Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns 3. Guide callers in navigating the client website and using the available services

4. Gather customer feedback and sentiments and escalate to the relevant parties for further actions

5. Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers

6. Maintains and improves service level quality by adhering to standards and guidelines

7. Handle ad hoc duties as required

Job Requirements:
1. Vaccination Requirement: Yes
2. Work Location: Suntec Tower 2, Level 25
3. Comfortable with rotational shift and night shift
4. 44 hours per week (5.5 days of work)

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

We are looking to hire Temp/Contract-Perm Patient Service Associate to be outsourced to many hospitals/clinics – Central Area, No Experience needed!

Job Scope:

· Perform registration, billing and payment collection,

· Perform a variety of patient service activities and services to ensure that the patients and members of public are attended to promptly and courteously

· Maintain timely and accurate records of patients’ information

Working Hours:

· 5.5 days / week

· Office Hours/ 2 shifts/ 3 shifts avaliable (CAN CHOOSE)

Requirement:

· Min N level

· No healthcare experience needed!

Apply now by sending your resume to [email protected]

or whatsapp Avelyn at 9721 8901 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Avelyn Lee | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Patient Service Associate (long term)

Working hours: 2/3 shifts, 5 days
Location: Kent Ridge

• Receive and screen patients arriving at the clinic.
• Perform full process of registration and administration for patient.
• Prepare referral letters and maintain proper filing system for scanned documents.
• Provide excellent service standards and assistance to patients.
• Perform counter and medical records duties.
• Answer and handle telephone inquiries.
• Undertake any other duties assigned as assigned.

Requirements
- Min A/N Level, Diploma
- Able to commit long term
- Able to start work immediately
- Fully vaccinated (covid, mmr, tdap, varicella)

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Patient Service Associate (long term)

Working hours: 2/3 shifts, 5 days

Location: Kent Ridge

• Receive and screen patients arriving at the clinic.
• Perform full process of registration and administration for patient.
• Prepare referral letters and maintain proper filing system for scanned documents.
• Provide excellent service standards and assistance to patients.
• Perform counter and medical records duties.
• Answer and handle telephone inquiries.
• Undertake any other duties assigned as assigned.

Requirements
- Min A/N Level, Diploma
- Able to commit long term
- Able to start work immediately
- Fully vaccinated (covid, mmr, tdap, varicella)

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

The Opportunity

• Focus: Call/Contact Centre Experience
• Office location: Central
• 44hrs per week/ 5.5 days work shift
• Must be able to work weekends/ public holiday on rotating schedule
• Comfortable to work night shift

The Talent

• Preferably min 1 year experience in Call/Contact Centre environment
• Minimum O Levels graduate
• Comfortable with rotational shifts (including weekends and PHs).

The Job

• Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email and webchat
• Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns
• Guide callers in navigating the client website and using the available services
• Gather customer feedback and sentiments and escalate to the relevant parties for further actions
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers
• Maintains and improves service level quality by adhering to standards and guidelines
• Handle ad hoc duties as required

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Customer Service Officer
• We regret to inform that only shortlisted candidates will be contacted

Responsibilites:

• Provide financial counselling to patients and third parties.
• Administer admission and discharge of patients.
• Bill handling including Mediclaim and deposits collection.
• Handle customers’ enquiries regarding bills.
• Coordinate admin duties as assigned with different stakeholders to ensure smooth operation.

Requirements:

• Min. Diploma/ Degree in Accounting or Business Management
• Possess 3 years prior working experience in healthcare, preferrably in patient related roles
• Excellent interpersonal and communication skills
• Team player and able to work independently as well

Attn: Executive, Patient Service (East, Healthcare/ Up to $3500) #HKA

[email protected]

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)

Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

• Respond promptly to customer inquiries professionally.
• Offer precise details about products and services.
• Resolve issues with empathy and problem-solving.
• Record customer interactions accurately in database.
• Follow company policies with a positive attitude.

Requirements:

• Minimum 1 year of relevant call centre/customer service working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Location: Tuas (Walking distance from Tuas Link MRT)
Working hours: Monday to Friday (8.00 am to 5.15 pm)
Salary: Up to $4K

Job Scope:

• Be responsible for daily operations of the online QC support of UM Plant.
• Promptly address customer feedback or complaint to prevent recurrence.
• Manage QC lab tech scheduling and plan work force utilization to ensure efficient use of resources
• Track and assist department in achieving KPIs
• Ensure that products are effectively inspected/tested, and that product/process quality data conformed with specifications
• Ensure continuous compliance to Good Manufacturing Procedures
• Monitor and analyze process / product outputs, identify systemic problem / opportunity areas, provide data to the divisional team(s), and work with team members to drive process improvement project towards zero-defect quality performance.
• Resolve process related to quality issues, ensure corrective action plans are initiated and monitored
• Manage efficiency and safety in the laboratory.
• Ensure timely review batch records and release of finished products upon completion of testing and inspection.
• Lead to review effectiveness of corrective & preventive actions (CAPA) system.
• Supervise QC laboratory operations.
• Coordinate with other departments and conduct investigations as an area expert for appropriate discrepancies.
• Assist in developing departmental strategic staffing plans and justifications for headcount and capital equipment requests.
• Promotes laboratory safety working culture. Review opportunity to achieve zero incident.
• Perform as SAP Superuser for Quality function.
• Manage QA System sustainability.
• Lead to attain food safety management system certification, ie. ISO22K.
• Lead to plan and organize regular audits to the production and quality operations for compliance as well as to co-ordinate and document corrective action programs
• Lead to review Change Management, Audit management and CAPA Management are effective.

Job Requirement:

• Min. Degree in Food Science or any relevant
• Experience in the food Manufacturing industry
• Min. 3-4 years of experience preferably in food manufacturing

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Responsibilites:

• Provide financial counselling to patients and third parties.
• Administer admission and discharge of patients.
• Bill handling including Mediclaim and deposits collection.
• Handle customers’ enquiries regarding bills.
• Coordinate admin duties as assigned with different stakeholders to ensure smooth operation.

Requirements:

• min. Diploma/ Degree in Accounting or Business Management
• Possess 3 years prior working experience in healthcare, preferrably in patient related roles
• Excellent interpersonal and communication skills
• Team player and able to work independently as well

Interested candidates please send your updated resume to:

[email protected]

Subject: Business Office Executive

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Responsibilities:

• Handle call enquires for the doctors/ nurses and healthcare professionals
• Provide information and excellent customer service with regards to the healthcare industry
• Help doctors to take down notes and emails and do liason
• Data entry of particulars and update of database system

Requirements:

• Min GCE 'A' Levels
• Office hours, 5 days job
• No experience needed! All training provided
• Required to start work immediately

For interested applicants, please write in to [email protected]

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

We are hiring Temp to Long Term Patient Service Associate to be outsourced to reputable hospitals!

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Handle enquiries
• Assist doctors and nurses when required

Requirement:

· Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

· Able to commit to 5.5 days office hours

· Available immediately

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Description:

· Registration of patient’s visit, issuance of queue ticket, retrieves or create patient records and assist in any administrative work required at front counter

· Billing enquiries and cashiering duties

· Schedule follow-up appointments for patients and advice on the necessary tests / investigations

· Assist in preparing clinic reports

· Liaise with doctors, nurses and internal departments on any clarifications for patient matters

· Assist in counter closing

Job Description

· Min N/O/A levels/ Diploma

· No Experience needed/ Full training and guidance will be provided during work

· Must be able to commit to a minimum of 3 months

· Able to start work immediately as positions are urgent

If you are interested in any of the positions, do kindly drop your most updated resume to

[email protected]

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Brief description of the Restaurant

Kyoaji Dining is seeking a dedicated and customer-oriented individual to join our team as aService Crew. As a key member of our service staff, you will play a crucial role in creating a positive dining experience for our guests.

Job Descriptions

# Customer Service:

• Greet and seat guests with a friendly and welcoming demeanor.
• Take and process customer orders accurately and efficiently.
• Provide recommendations on menu items and specials.
• Address customer inquiries and concerns in a courteous manner.

# Table Maintenance:

• Set up and maintain clean and organized dining areas.
• Monitor and replenish table supplies as needed.
• Ensure a high standard of cleanliness and presentation in the dining area.

# Order Coordination:

• Collaborate with kitchen staff to ensure timely and accurate delivery of orders.
• Communicate effectively with team members to streamline service flow.

# Payment Handling:

• Process customer payments and provide accurate change.
• Handle cash and electronic transactions securely.

# Team Collaboration:

• Work collaboratively with fellow waitstaff and kitchen team.
• Assist colleagues during peak hours to ensure smooth service.

Job Requirements

• Previous experience in a similar role preferred but not required.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Excellent multitasking and organizational abilities.
• Basic knowledge of food and beverage service.
• Flexibility to work evenings, weekends, and holidays. 3 Hours break in between shift.

Working hours

• 6 days work week
• 8.5 working hours per day

The Opportunity

• Healthcare Industry (Growing industry)
• Establish hospitals
• 5 days office hour
• On call support duty base on rostering
• Training will be provided!

Job Description:

• Provide clinical support for clinical systems
• Provide both on-site and off-site clinical support to the end-users
• Assist users through the problem-solving process
• Participate in testing clinical systems for implementation
• Gather feedbacks to improve the clinical systems
• Conduct and facilitate users training session
• Provide 24 x 7 on-call application support to users

The Talent:

• Nitec or Diploma in a healthcare discipline (nursing, allied health, medicine)
• Min 1-year continuous clinical experience in any healthcare organization
• Customer service experience

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Location: Tuas (Walking distance from Tuas Link MRT)
Working hours: Monday to Friday (8.00 am to 5.15 pm)
Salary: Up to $4K

Job Scope:

• Be responsible for daily operations of the online QC support of UM Plant.
• Promptly address customer feedback or complaint to prevent recurrence.
• Manage QC lab tech scheduling and plan work force utilization to ensure efficient use of resources
• Track and assist department in achieving KPIs
• Ensure that products are effectively inspected/tested, and that product/process quality data conformed with specifications
• Ensure continuous compliance to Good Manufacturing Procedures
• Monitor and analyze process / product outputs, identify systemic problem / opportunity areas, provide data to the divisional team(s), and work with team members to drive process improvement project towards zero-defect quality performance.
• Resolve process related to quality issues, ensure corrective action plans are initiated and monitored
• Manage efficiency and safety in the laboratory.
• Ensure timely review batch records and release of finished products upon completion of testing and inspection.
• Lead to review effectiveness of corrective & preventive actions (CAPA) system.
• Supervise QC laboratory operations.
• Coordinate with other departments and conduct investigations as an area expert for appropriate discrepancies.
• Assist in developing departmental strategic staffing plans and justifications for headcount and capital equipment requests.
• Promotes laboratory safety working culture. Review opportunity to achieve zero incident.
• Perform as SAP Superuser for Quality function.
• Manage QA System sustainability.
• Lead to attain food safety management system certification, ie. ISO22K.
• Lead to plan and organize regular audits to the production and quality operations for compliance as well as to co-ordinate and document corrective action programs
• Lead to review Change Management, Audit management and CAPA Management are effective.

Job Requirement:

• Min. Degree in Food Science or any relevant
• Experience in the food Manufacturing industry
• Min. 3-4 years of experience preferably in food manufacturing

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Job Scope:

• Customer support for Domestic as well as regional
• To arrange service visiting, install, repair, troubleshooting, and re-location on site
• To set up and dismantle equipment for demonstrations
• To conduct equipment familiarization training for users
• To answer service enquiries
• To attend user’s meetings
• To install and commission new equipment at customer’s sites
• To practice and enlightenment for Customers satisfaction in service team
• To prepare service quotations, contracts, report, and invoice
• To arrange spare parts from suppliers and send repair items and spare parts

Job Requirement:

• Min. NITEC/ Diploma in engineering/ any relevant field
• Min. 1 yr relevant experience in service engineer preferably with medical device

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is not required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

Working hours

• 5.5 days, 44 hrs, Shift hours 9 - 6pm, 2pm - 11pm

• Process end-to-end payroll for a large organisation (with 2 payroll cycles a month), including but not limited to,

o submission of monthly CPF and refunds,

o submission of Government Paid Leave claims,

o processing medical/dental claims from employees,

o ensuring accuracy of bank details and timely submission of bank files,

o providing payroll GL to the finance team for reconciliation,

o pro-ration of salary for new hires and resignees,

o filing for resignees according to internal procedures

• Timely filing of IR21 clearance (for foreign resignees) and annual IR8A submission to IRAS and generate e-IR8A report to all employees

• Correspond with HR team to retrieve data and inputs necessary for relevant pay elements

• Support and implement improvements to system enhancement and payroll processes for better efficiency and compliance to statutory regulations

• Manage system set-up for payroll-related processes

• Maintain a secured archival of payroll files to support annual and ad-hoc audit exercises

• Provide support for internal & external audit on payroll matters

• Serves as an internal and external resource on payroll-related inquiries

• Attend to all employee inquiries such as Employee Benefits, Payroll, Leaves, Insurance (medical & WICA) related matters

• Assisting in WICA renewal

• Ensure upkeep of payroll documentation for proper storage and retrieval of records

• Other related duties that may be assigned from time to time

Job Requirements

· Diploma or Degree equivalent in Human Resources Management related discipline

· At least 5 years of relevant hands-on experience in payroll processing for a large organization in a fast-paced environment

· Good knowledge of the Timesoft payroll system will be an advantage

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Magdelene (R21101623)

Recruit Express Pte Ltd (99C4599)

.

• Represent customer on quality, safety, and accountability
• Communicate timely information to SCM and QA
• Manage complaints, report root cause, and follow-up
• Identify improvement opportunities in workflow practices
• Lead continuous quality improvement with suppliers

Requirements:

• Minimum Diploma/Degree in quality related field with at least 3 years of relevant working experience.
• Prior working experience in food packaging industry.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Patient Service Associate - Healthcare
Duration: 12 months
Salary: $2000 - $3000
Monday to Friday Office hours

Location: Outram Park/Novena/Woodlands

• Perform registration, billing and payment collection, and assist in prescription processing to ensure seamless operation of Pharmacy and ensure wait time targets are met

• Perform a variety of patient service activities and services to ensure that the patients and members of public are attended to promptly and courteously
• Assist in training of staff on registration, payment collection and billing procedures
• Maintain timely and accurate records of patients’ information
• To assist Pharmacist in the maintenance of pharmacy work area and patient records
• Support medication delivery operations by sorting and accounting for delivery parcels
• Perform any other duties as assigned by the supervisor / Head of department

Requirements:
- Min A Level/Diploma
- Able to start work imemdiately
- Prior healthcare experience is advantageous.

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Mon-Fri, Office hours
Location: Boon Lay
Salary Range: $2100-$3500/mth, have AWS and bonus

As part of the national HealthierSG initiative to transform the way healthcare is delivered, our client setting up a call centre hub to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to helm the hub in line with the service standards and key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach out for support to - well in the community. The job scope would include referrals to community partners, facilitating community appointments, conducting outbound nudges to encour- participation in screening and vaccination to assisting residents and community partners with navigation of the healthcare landscape.


1. Eng-ment of residents and community partners to address enquiries about population health and services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encour- enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Interested candidate, kindly send a copy of your resume to [email protected]


Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599