Role & Responsibilities:

Overseeing all direct operated restaurant (DOR) brands culinary operations which may include food brands within Food Republic to manage the team with the highest of culinary standards.

This incumbant is expected to maintain complete knowledge of;

• All menu items available in the restaurant; primarily the DOR brands
• All menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices
• Manage team schedules
• To ensure and establish cost control within all relevant culinary departments
• Overseeing and ensuring hygiene standards are of highest quality
• Establishing work safety measures for team
• Conducting food tasting
• Working together with management to create new product items
• Monitoring trend of sales and having improvement plans
• Assist in new stall set up and opening
• Any other duties as assigned by Superior

Requirements:

• At least 3-5 years of relevant working experiences
• Fluent in English and Mandarin (written and spoken) to liaise with English and Chinese speaking business associates

Personal Attributes:

• Self-Motivator with high energy level
• Have passion working in the Food & Beverage Industry
• Creative and innovative
• Adventurous and able to work under pressure

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Roles & Responsibilities

Reporting to the Branch Manager, the Operations Executive will embark on an exciting journey to be part of the Operations team. This role will provide learning opportunities for an individual in management of a food atrium, from the exterior facade to the internal hygiene and inventory control. Your primary role includes (but not limited to):

• Assists the Branch Manager to ensure smooth operations of the atrium through daily operational duties
• Uphold and enforce Company’s Rules & Regulations, as well as to ensure compliance to government regulations
• Provide assistance on requests/queries from tenants, Customers & Cleaners
• Conduct routine outlet Hygiene Checks and Inventory Checks
• Conduct routine cash audit check to ensure compliance to Cash Control Policy
• Assist in virtual food delivery orders from various tenants for delivery collection
• Maintain good standards of outlet’s overall aesthetics (Food/Stall Display) and grooming standards of staff
• Point-of-contact for external contractors or suppliers
• Propose and implement innovative work-related processes
• Any other duties as assigned by your Superior

The Ideal Candidate

• O/N Level or relevant Certificate in F&B related discipline
• Entry level candidates are welcome to apply, while experienced candidates with more than 5-7 years of experience in similar capacity may be considered for senior role
• Well-groomed with an outgoing and friendly attitude
• Able to work well under pressure in a fast paced environment
• Proficient in Microsoft Office
• Handle cash count or audit
• Comfortable with cross-deployment of outlets
• Able to work on rotating shifts, weekends and Public Holidays

Summary

The Service Lead is mainly focusing on ensuring the team is respecting the governance put in place with the client and that the level of service delivered to the client is as expected. He must have an excellent macro view of CA-CIB information system and good technical skills to be able to help during major incident resolution as well as promote and contribute to Continuous Improvement.

He/she is based in Singapore but works according to Paris windows of service, under the service manager of his business line.

Main Responsibilities

The Service Lead is accountable for:

• Performing all run activities in respect of CA-CIB process, ensuring:

– The team respects the SLA (changes, incidents, requests)

– Appropriate reaction, in line with the severity of an incident or escalation.

– ITS ITIL process is dully followed (change, incident, problem management).

• Handling escalation on actions from Production Engineers Level 3 (incident, request, change)

– Escalates to management if needed

– Check if Knowledge was shared within the team and perform filed sessions.

– Enable coordination with other team (AS, Infra, Network, Build….)

– Create PSS post major incident and when improvement topic requires it

• Continuous improvement of service provided by Production Engineer L2 / L3

– Enable and encourage Improvement spirit within the team by being a role model on that topics

– Ensure the team has proper time slots to make the ongoing improvement

– Promote automation / Innovation

• Managing knowledge in coordination with AS community in Paris and London

– Trains Production Engineers on transferred activities for his business line (production of the applications)

– Proactively liaise with third party teams to bring trainings, documents, sharing session with ‘his’ own team.

– Controls that Knowledge database is regularly updated

• Driving the most complex operations & ensures they are well prepared by Production Engineers (involvement on DRP test, WIP, major incidents etc…).

– Act as global coordinator during DRP / WIP / main events.

– Review of major releases roadmaps with the team

– Ensure post checks are documented, performed and report is shared

By delegation from the Service manager:

• Controls quality of the RUN activities for all applications of his Business Line

– Recurrent incident

– Respect of SLA

– Reports / Documentations are built with high quality

• Role model in term of mindset: CI and proactive enhancement

• Proposes initiatives to improve efficiency of production Engineer L2 and ensure a continuous ‘up skilling’ of L2

• Respect priorities and short/long term tasks given by Service Manager.

• Regular feedback with Service Manager are key role.

Skills sought:

Soft Skills

• Strong leadership abilities with ability to do efficient multitasking

• Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process

• Client Oriented with Strong Relationship management.

• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)

• Coordination and decision taking capabilities during crisis situations.

• Ability to work under pressure

Experience

• Infrastructure or Application support hands on experience of 4-6 years’ mandatory

• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow

• Understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, scheduler, MQ, Ctrlm)

• Technologies and/or Applications background with ability to grasp impact and interdependencies

Working Hours and Shift Organization:

• Service Lead is expected to work in shifted time to be able to be onsite at the time its clients (in Paris generally) are working. Expected timings would be 2pm to 11pm Sgp time

• Few times a year, Service Lead will be required to coordinate major events (DRP or other) on site during weekends.

• Service Lead might be escalated during non-office hours on his professional / personal phone.

A professional who drives clients around in an efficient, safe and timely manner.

• Delivering packages to customers in a timely manner.
• Picking up office purchases or other administrative needs.
• Utilizing navigation apps to find the most optimal route.
• Interacting with clients in professional conduct.
• Working at night and on weekends.
• Maintaining an organized travel schedule.
• Ensuring that vehicles have sufficient gas and are always ready for use.
• Arranging for vehicle repairs when necessary.
• Updating monthly mileage records

Driver Requirements:

• A valid driver's license.
• 4-5 year driving experience.
• Extensive knowledge of the operating area.
• Physical strength and ability to lift up to 70 pounds.
• Excellent organizational and time management skills.
• Exceptional interpersonal skills.
• Good verbal communication.
• Proficiency using GPS device.

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

Objectives: The objective of PSGC is to provide trauma-informed care in a safe and nurturing environment to help the Children & Young Persons (CYPs) recover from their past traumatic experiences and promote their overall well-being.

Desired outcomes: The desired outcomes for the CYPs in the PSGC are as follows:

i. Safety from abuse and neglect while in care;

ii. Improved emotional and behavioural functioning in residential, school and family settings;

iii. Experience of stability while in care; and

iv. Reintegration with their families (or other appropriate permanency options, i.e. fostering, stepping down to main Home/other Homes) within 18 months of entry into the PSGC.

Your role & responsibilities as a Coach:

1. Help create and maintain a child-centred, homely therapeutic community that is responsive to the developmental needs of clients, where clients are enabled to grow holistically, work towards emotional stability and develop their full potential.

2. Familiarise oneself with the background, treatment plan and daily progress of all clients and help implement their treatment plans.

3. Provide individualised care and supervision of 1 - 2 CYPs, supporting the Supervisor/ Social Worker/ Psychologist/ Head of Dept in the intervention programmes carried out in the residential, school and family settings.

4. Conduct one face-to-face session (at least ½ hour) with their assigned CYPs every week, using therapeutic approaches and other intervention strategies such as OT and Positive Behavioural Plans.

5. Carry out the daily operational duties and supervise clients in their regular activities such as having their meals, going to school or attending programmes run by the SGC, and participating in these activities with the clients where appropriate.

6. Assist clients with any difficulties related to day-to-day issues in the dorm, and ensure their welfare and safety

7. Promote discipline among the clients and be a mentor or role model to them.

8. Assess and respond to crises or conflicts (including using MAPA skills) and escalate to supervisor or deputy head of the home when needed.

9. Provide feedback to the Deputy Head and Social Worker on clients’ behaviours and compliance with activities that are part of their treatment plan.

10. Participate in shift-to-shift communication, which includes completing daily documentation, reading the logbook and providing important handover information to staff at the change of every shift.

11. Liaise with clients’ parents / family regarding day leave or home leave (in consultation with the case worker / social worker).

12. Plan, implement and evaluate programmes that will complement the therapeutic goals developed by the Social worker.

13. Carry out structured activities according the PSGC’s schedule.

14. Organise events and outings for the clients.

15. Look into volunteer recruitment, training and scheduling.

16. Form partnerships with external agencies and vendors on the provision of value-add services to the clients.

17. To perform other tasks as assigned by Deputy Head, PSGC.

Academic & trades qualifications

· Min GCE “O” Well versed in English and a 2nd language (Chinese/Tamil/Hindi/Malay)

Desirable

· A Diploma in Social Services/ Counselling/ Psychology

Work experience & skills

Essential

· Able to supervise & manage groups of challenging children

· Able to plan and execute programmes & activities for children

· Able to empathize, relate to and understand children.

Desirable

· Has relevant experience or has worked in a child-centred environment

· Has experience with children & youths with trauma, challenging behaviour or special needs.

· Trained in first-aid and can perform first aid in case of emergency

Personal qualities & behavioural traits

Essential

· A Team player

· Has a strong passion for children, plenty of patience and wants to make a difference in the lives of disadvantaged children and young persons.

· Can work independently, has a pleasant disposition and able to maintain good working relationships with other staff.

· Good interpersonal skills to provide psychological support for children

· Strong morals and ethics, along with a commitment to children

Working Hours

You will be working on a 5-day work week and your working hours:

• 8am to 6pm or
• 12pm to 10pm
• 1 weekday off and Sunday rest day.

However, because of the nature of our ministry, all staff are expected to work 42 hours per week and that includes weekends or working late in the night. As such, depending on the work demands, we shall work out a Flexi-Work arrangement with you.

Interested applicant, please apply with detailed resume & expected salary via SINGPASS. (preferably)

Requirements:

• High school diploma.
• A relevant degree, certification, or license may be required.
• Experience as a technician.
• A driver's license.
• Ability to multitask and liaise with professionals in different fields.
• Ability to explain problems simply and clearly.
• Proficiency in MS Office.
• Ability to understand verbal and written instructions.
• Ability to follow health and safety regulations.
• Excellent mathematical and problem-solving skills.
• Negotiating with suppliers and clients.
• Writing up reports, safety regulations, and preventative maintenance plans.
• Fabricating any components required.
• Providing time and material cost estimates before starting a job.

We create specialized, innovative, and software applications in maritime operations. We apply a systematic approach that motivates customer adoption and recurring usage. The Customer Service Specialist helps our customers in the early adoption phase, reducing and removing adoption pains. Your success is culminated in a complete phase-out of manual features to the fully digital offering.

Job Description:

You will undergo on-the-job training to familiarise with our product and be responsible for ensuring the satisfaction and success of our customers by providing exceptional support and service. A shipping operation experience will be advantageous but not a prerequisite.

As a primary point of contact for our Japanese customers’ operations, you will work closely with them to understand their adoption pains, and to ease them in recurring usage as soon as possible.

You will play these Key Functions:

• Manage customer accounts, including onboarding new customers, providing ongoing support to ensure customers smooth adoption & recurring usage
• Coordinate between the customer and vendor, conduct daily operations and deliver a customer-centric experience across all channels including phone calls and emails
• Actively engage in refining customer experience through regular customer feedbacks from conducting of daily operations
• Identify & report gaps, challenges, variations and differentiations between manual operations and digital applications
• Build and maintain strong relationships with customers to ensure their success and satisfaction with our products and services
• Work closely with cross-functional teams, including marketing and product development to ensure a seamless customer experience
• Provide timely and effective resolution to customer issues and inquiries, escalating issues as necessary

Job Requirements:

• Minimum Must-Have Business Japanese proficiency - essential to liaise with Japanese customers
• Minimum a good Bachelor's Degree in any discipline
• Excellent communication & persuasion skills with a customer-centric orientation
• Self-motivated, patient, and a fast learner with tremendously positive attitude
• Adaptive, flexible, and a flair to work in a fast-paced and ever-changing environment
• Ability to think comprehensively and solve problems
• Experience in maritime operations and possess a flair for technology application will be an advantage

The Chef would have to prepare meals and follow established recipes. Duties include preparing ingredients, adhering to the current restaurant menu (Eg: Tomyam soup, Ox Tail soup, Horfun, Pataya, Bandung, kampong, chapchai, Nasi biriyani, etc), and following food health and safety procedures. The Chef also has to be able to guide other cooks and staff when necessary and deliver food in a fast-paced environment. Work may include operating a grill, an oven, or a fryer. Previous experience in a team environment and various cooking methods is preferred.

Chef Duties and Responsibilities:

• Setting up and organizing work stations
• Preparing ingredients for the shift
• seasoning meat, etc.
• Preparing oven, utensils, and grill for the shift
• Taking orders from wait staff or computerized system
• Cooking order according to food health and safety standards
• Recommending ideas for specials or seasonal dishes
• Handling multiple food orders at one time
• Monitoring multiple food orders as new orders arrive
• Dressing order for presentation
• Ensuring each order has the correct food and sides
• Delivering food order to wait staff in a timely manner
• Storing all food properly
• Sanitizing and cleaning work stations and utensils
• Reordering stock and food supplies
• Monitoring other cooks and team members
• Guide other cooks in preparing food or other team members when needed.

Restaurant Captain Responsibilities:

The restaurant catain is responsible for managing the front-of-the-house operations and ensuring that the overall customer experience is a positive one. In addition to managing the seating arrangements, the restaurant captain also oversees the waitstaff. The captain is responsible for training new waitstaff and ensuring that all team members are familiar with the menu. They must be knowledgeable about food and beverage service and have excellent communication skills. They are also responsible for handling customer complaints and resolving any issues that may arise during service. The restaurant captain is responsible for promoting and ensuring guest satisfaction, maintaining a safe and sanitary work environment, and ensuring only the highest quality products are being served.

Restaurant Captain Duties

• Always greet and welcome guests promptly in a warm and friendly manner.
• Always thank and give fond farewell to guests conveying anticipation for their next visit.
• Ensure guests are serviced within the specified time.
• Has a good knowledge of menu and presentation standards.
• Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
• Able to answer any questions regarding the menu and assist with menu selections.
• Able to anticipate any unexpected guest need and react promptly and tactfully.
• Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm.
• Serve food courses and beverages to guests.
• Set tables according to the type of event and service standards.
• Record transactions/orders in Point of Sales systems at the time of order.
• Communicate with the kitchen regarding any menu questions, the length of wait, and product availability.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Check with guests to ensure satisfaction with each food course and beverage.
• Responsible for clearing, collecting, and returning food and beverage items to the proper area.
• Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
• Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
• Present accurate final bill to guests and process payment.
• Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.
• Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
• Ensures that hotel brand standards and SOPs are consistently implemented.
• Work with fellow staff and managers to ensure that the restaurant achieves its full potential.
• Completes the daily responsibilities that are set for each shift.
• Complete closing duties, including restocking items, turning off lights, etc.
• Conducts monthly inventory checks on all operating equipment and supplies.
• Any other duties related to food and beverage service assigned by the manager.

As an F&B Executive with Subway, you work in a clean, healthy and organized environment. We are looking for passionate and hard working individuals to join our team!

Job Location: Punggol Plaza I (Right outside LRT Coral Edge)

Responsibilities:

• Prepare and assemble Subway sandwiches according to customer specifications and Subway's standardized recipes.
• Greet and interact with customers in a friendly and professional manner, taking their orders accurately and efficiently.
• Ensure the cleanliness and sanitation of the work area, including food preparation stations, equipment, and dining areas.
• Assist in receiving and stocking inventory, ensuring that ingredients and supplies are readily available.
• Maintain a fast-paced work environment, efficiently managing multiple tasks and prioritizing customer satisfaction.
• Customer Service: Address customer queries and complaints, ensuring they have a positive experience. Resolve issues quickly and efficiently to maintain customer satisfaction.
• Administrative Tasks: Manage cash handling, reconcile daily sales, and complete necessary paperwork.
• Quality Control: Ensure all food safety procedures are strictly adhered to according to sanitary regulations. Work closely with the manager to maintain the quality standards of Subway.

Qualifications:

• Excellent team working and interpersonal skills
• Previous experience in the food service industry is preferred. Fresh grads are also welcome to apply
• Excellent customer service and communication skills.
• Ability to work a flexible schedule, including weekends and holidays.
• Planning and organizational skills
• Confident and passionate about F&B

Physical Demands:

• Ability to stand and walk for up to 8 hours per day.
• Ability to work in a fast-paced environment.

Responsibilities:

• Verify PO information
• Acknowledge PO
• Key order in system
• Check stock
• Load PO to factory
• Liaising with factory on deliveries
• Arrange deliveries (Sea and Air)
• Reply delivery date to customer
• Issue documents for deliveries
• Send tracking number, invoice and report to customer
• Send shipping documents to customer to check shipment mode
• Liaise with forwarder on deliveries
• Update system on reschedule reports
• bi-weekly and monthly reports
• Send costing to Sales Manager
• Send quotation to customer
• To arrange with samples delivery
• To receive parts from air and sea shipment
• To key lot number in system
• To prepare documents and arrange local deliveries

Requirements:

• Responsible, independent and multi-tasked
• Proficient in Microsoft office
• Bilingual English and Chinese (Need to reply emails, QQ and Wechat and calls in Chinese)
• Assist manager on daily operation activities
• Willing to take more roles
• Singaporean preferred

Working: 5 days work week (8.30am-5.30pm)

5min walking distance from Kovan MRT

About the Role:

A team member of RRC (Regional Repair Center) and will be responsible to perform repair of medical endoscopes in RRC. He/ She is also responsible to strictly adhered to the process, safety and quality standards required to repair medical equipment. He/ She also has responsibility to maintain the proper condition of repair workbench as assigned.

Roles and responsibilities:

• Perform repair of medical endoscopes.
• Carry out workshop maintenance task assignment. (5S common area)
• Ensure compliance to GDPMDS requirement at all times.
• Perform 5S in individual and scope repair areas at all times.
• Any other duties as assigned.

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Integrity, Empathy, Long-Term View, Agility and Unity form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

• A competitive salary package including AWS and Variable Bonus
• 18 days of annual leave in your first year
• Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

• Diploma or ITE in Engineering / Biomedical Engineering.
• Electrical & mechanical soldering experience.

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

• LinkedIn - Olympus APAC
• Company website -www.olympus.com.sg

About Our Client

Our client is a leading Chinese online gaming/entertainment company that has setup a team here in Singapore. You will be joining a young and energetic team with strong growth opportunities!

Responsibilities

The Gaming customer service associate will be tasked to engage gamers and customers and gather feedback to improve the gameplay.

The Successful Applicant

A successful candidate should have the following:

1. Strong passion in online and mobile games

2. Proficient in at least 2 games currently

3. Ability to communicate in Mandarin with chinese stakeholders and gamers

4. Proficient in computer applications, Microsoft office

5. Great service awareness and able to handle customer situations with ease

6. Team player with good communication skills

About Us

• Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21102607

Data provided is for recruitment purposes only

Business Registration Number: 201735941W

Licence Number: 18S9037

1. Job Purpose

The jobholder is responsible to the Nurse Manager in performing all administrative, secretarial and operational duties using specific knowledge of medical terminology and hospital procedures to achieve patient service quality.

2. Duties and Responsibilities

2.1 Primary Job Duties and Responsibilities (80%)

Admission / Discharge / Transfer of patients

• Pulling of patient from areas of admission
• Assist nursing staff to prepare and coordinate clerical work for patient admission / discharge / transfers (step-down care, Senja etc.) as per hospital policy and procedure
• Record, update and check completeness of patient’s data / admission / discharge / transfer in medical records / electronic systems/ register book
• Daily entry of ward charges, patient diets, clinical requirements etc
• Schedule / confirm patient diagnostic appointments (with / without preparations) / surgeries / consultations / re-admission and discharged TCU
• Notify necessary parties on patient discharge as per policy and procedure

Administration / Operational Duties

• Responsible for ordering non-medical supplies (stationary, forms, educational pamphlets etc.)
• Order re-supply of consumables when necessary under direction of nursing staff
• Dispatch and retrieve correspondences, forms, documents, mails and specimen to / from appropriate departments via pneumatic tube, porter, e-mail, fax or by hand
• Perform book-keeping duties for medical records, case notes, correspondences, reports, invoices and phone directory etc
• Assist in getting support services from other units such as BME, CSS, OSS, ES, MRO, ambulatory service etc. where appropriate
• Keep updated on SOPs / HAPs relevant to job scope and hospital emergency situations
• Attend Inpatient Service Associate meeting

Reception

• Function as a receptionist who greet visitors, ascertain purpose of visit and direct them to appropriate staff
• Handle enquires and requests from external and internal customers, ensuring good visit experiences
• Answer, screen and direct telephones calls to appropriate staff
• Ensure tidiness of front counter, functionality of routine equipment in ward, availability of relevant documents / forms / notes and replenishment of informational materials in ward

2.2 Secondary Duties and Responsibilities (20%)

• Assist with or participate in work process / quality improvement projects/ special assignments for ward when required
• Assume any duties / responsibilities as assigned by Nurse Manager

Working Hours

Weekday (Shift): 6.30am - 4.30pm, 8.30am - 6.00pm

Saturday: 7.00am - 12.00pm (If scheduled)

Sunday / PH: Closed

Brief description of the Restaurant

Hanwoori Korean Restaurant is committed to serve you great, authentic korean food prepared and cooked in the freshest and high quality ingredients.

Job Descriptions

• Manage customer flow and seating arrangement
• Greet customers, take orders, serve food and beverages and clear tables
• Respond promptly to customers’ enquiries with a consistently positive and helpful attitude, including answering questions about the menu.
• Ensure restaurant cleanliness daily by clearing tables, returning dishes to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.

Job Requirements

• No Requirements

Benefits

• There is bonus but no AWS

Working hours

• 5.5 days
• Mon/Wed to Sat 9:30am to 2:30pm and 4:30pm to 10:00pm
• Sun - 12pm-10pm

Title: Service Engineer (CCS & EGCS), Exhaust Treatment

Wärtsilä Exhaust Treatment is looking for Field Service Engineer to join great journey of Wartsila Exhaust Treatment, mainly for CCS (Carbon Capture & Storage) and EGCS (Exhaust Gas Cleaning System).

This is a permanent opportunity, and the preferred location is Singapore.

What will you be doing:
As Service Engineer (CCS & EGCS), Exhaust Treatment, your work will focus on these responsibilities:

· Executing commissioning, warranty claims and service work for Exhaust Treatment Business in line with organization processes and practice.

· Performing mechanic, PLC & Automation commissioning and trouble shooting.

· Providing the feedback at the earlier project execution phases for sales, design, engineering, purchasing and installation.

· Supporting for sales potential increase through customer interaction and accurate record-keeping in the field.

· Keeping active and positive attitude and behaviour according to Wärtsilä’s Quality, Health, Environment and Safety guidelines

· Continuously developing and improving the competences, attitude and behaviour.

To be successful in this role, we expect you to have:

· Diploma/BSc. in Mechanical, Marine, Electrical & Electronics or Mechatronics Engineering.

· Min. 2 years career as marine equipment engineer.

· Ability to understand, use and correct electrical and automation schematics and drawings, and related component level documentation.

· Willingness to travel globally with the focus on Asia for service jobs. The travelling period will vary from a couple of days to a month.

· Proficiency in MS Word, Excel, and Power Point.

· Can-do and positive attitude.

· Good reporting skill.

· Good in written and spoken English.

· It would be seen as a plus if you have:

o Relevant "hands-on" experiences in the mechanical and electrical disciplines.

o Career as EGCS/BWTS/Inert Gas/HVAC/Pump System engineer

o Good in Spoken Korean

Why you and us
All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.

Contact & next steps
Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim
Talent Acquisition Partner
Email: [email protected]

Patient Service Associate

Specialist Outpatient Clinics

Job Purpose

As a Patient Service Associate, you will deliver friendly, efficient customer service and build positive relationships by creating a warm and welcoming atmosphere for all patients. You are the key personnel in helping patients navigate through our healthcare systems, resolve their queries, promote and educate health services and provide excellent patient care and satisfaction. You will work closely with healthcare professionals in an inclusive and collaborative workspace to propel NUHS service excellence to a higher level.

Duties and Responsibilities

• Assist patients with registration and payment via app and self-service kiosk
• Advise patients on the applications available in the OneNUHS app
• Ensure effective coordination of care in providing a pleasant patient experience journey at outpatient services
• Provide hassle-free experience in handling patients’ enquiries such as appointments, payment, co-ordination of services, etc via email or phone as required
• Provide chaperone assistance and assist in simple clinic procedures in the consultation room
• Assist in administrative and technical support in teleconsultation services
• Provide a pleasant environment in ensuring operational readiness of clinic in overall décor, cleanliness, updated materials, etc
• Participate in service quality initiatives

Requirements

• Minimum GCE “N” Levels. Fresh diploma graduates are welcome to apply
• Proficient in computer skills
• Team player with good interpersonal and communication skills
• Pleasant and friendly disposition
• Possess service-oriented mindset and proactive in engaging with people
• Able to multi-task and work in a fast-paced environment

· Cashiering duties;

· Guide residents to make S&CC payment on e-platforms;

· Attend to residents on feedback matters as part of the front line customer service team;

· Assist in cases creation in the system;

· Follow up with residents on the progress of the cases that have been attended by the estate team or other department (case by case) prior closing it in the system;

· Liaise with other team members from other departments pertaining to the feedback or queries cases;

· Assist with Facilities Booking matters;

· House visits;

· Any other duties assigned by the Supervisor.

About the Role:

Responsible for supporting in the countries of the APAC region for repair services / technical issues. Responsible for handling assessments and shipping inspections on repaired/serviced equipment. Responsible for quality issue investigation during product warranty to communicate with manufacturers in Japan/Germany/USA to correspond to customer queries/requirements in a timely manner.

Roles and responsibilities:

• Main point of contact for service-related feedback/issues with headquarters in Japan.
• Provide technical support including technical training.
• Perform repair quotation assessment and shipping inspection of medical products.
• Perform product quality issue investigation during product warranty.
• Communicate with manufacturers in Japan/Germany/USA to handle product quality-related matters to resolve customer complaints in the market.
• Analyze and feedback on product quality-related issues and trends to manufacturers in Japan/Germany/USA to improve product quality and specification.
• Perform corrective action as a quality controller.
• Ensure compliance with audit requirements and maintenance of the system.
• Develop and implement new jigs and equipment.
• Implement a system for repair service.
• Any other ad-hoc duties as assigned.

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Integrity, Empathy, Long-Term View, Agility and Unity form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

• A competitive salary package including AWS and Variable Bonus
• 18 days of annual leave in your first year
• Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

• Diploma or Degree in any Electrical/Electronics/Mechanical Engineering Discipline
• Related experience working in the medical device industry for at least 6 years is highly preferred.
• Experience in Manufacturing Engineering/Quality Assurance/Quality Control.
• Experience in technical support including technical training.
• Knowledge of implementing production equipment for medical endoscope
• Knowledge of the structure of the medical endoscope
• Good in hand-skill and eyesight
• Proficient in the use of MS Office and its applications
• Possess good communication skills and troubleshooting skills.
• Able to work in a team environment and work with staff across different age groups.
• A team player with the zest to learn and can work with minimum supervision.
• Fluent in English and Japanese is mandatory for daily communication with Japanese-speaking stakeholders, branch offices, and business partners.
• Strong troubleshooting and analytical skills.

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

• LinkedIn - Olympus APAC
• Company website - www.olympus.com.sg

AFTERSHOCK PC is a leading Gaming PC company headquartered in Singapore with Markets in Australia and Malaysia. We focus on building the best custom-built PCs used by gamers, enthusiasts and performance users and are committed to deliver industry leading customer service.

As a Customer Service Officer, you will be expected to communicate professionally, determining the nature and purpose of their enquires. Ensure customers’ requests and queries are attended to promptly, politely, and efficiently.

Job Responsibilities:

-Manage and provide customer service support via Emails to resolve client queries
-Understand customers' needs and provide appropriate/ customized solutions
-Ensure information such as production information, pricing and promotion are up to date
-Handle day-to day operational tasks of the retail store
-Process payment transaction

Job Requirements:

-Service-oriented, positive attitude and willing to learn
-Be informed of the news and trends of the PC market is an added advantage
-On-the-job training will be provided

Working hours: 5-days work week (4 weekdays + 1 Saturday, From 11am-8pm)

Operations Supervisor Responsibilities:

We need sincere, hardworking, honest and dedicating worker.

Simply follow the rules and regulations as per instructions given.

Willing to work long hour, week ends and public holiday.

Able to work rotat shift

Planning and execute day to day sales and operating works.

Despatching invoice And tracking payment

Cheque payment collection and banking promptly

Overseeing inventory needs and undertaking office management and administration.

Motivating and supervising employees.

Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.

Evaluating and reporting on department metrics to upper management.

Improving the work environment and operations of your department and the organization as a whole.

As a Service Manager - High Voltage , primarily you will implement Service strategy in line with Hub and GPG strategy and drive Service growth locally in Singapore for the combined resources of business unit. This role will lead the Service organization and take responsibility for Service Sales, Operations.

The incumbent will be responsible on profitability and cash flows , and a complete Profit and Loss responsibility. Optimum utilization of resources with an eye on any under absorption.

Your responsibilities:

• Drive implementation of the Service strategy condition assessments, AIS/PASS/GIS Systems diagnostics, Digital portfolio, tool pool setup and control etc and ensure corresponding plans are implemented consistently in the Service organization leveraging on the synergies between PGHV.
• Drive, implement, report and monitor performance targets as part of the local unit P&L (OPQ, OTD, CCRP’s, Orders, revenue, productivity, investments, customer satisfaction, operational excellence, etc.).
• Run the day-to-day Service business to ensure profitable growth and improvement of Service productivity, implement agreed delivery and performance standard to ensure consistency in quality and customer satisfaction.
• Execute the (global) service and delivery sales channel strategy within the local unit and implement productized Service offerings and materials for marketing purposes and invests in Service Sales to increase market penetration. You will build sustainable customer relationships to ensure local client growth, satisfaction, and retention together with Sales and support Sales resources in customer meetings.
• Drive consistent development of processes and practices based on customer feedback (Net Promoter Score (NPS)) and invest in improving the quality of existing Service products and in developing new Service products to expand the portfolio in line with global direction.
• Take responsible for health and safety of the local Service Unit People leadership and development, ensure that the area of responsibility is properly organized, staffed, skilled, directed, guide, motivate, develop direct and indirect subordinates and improve training, develop capabilities and competencies.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility in own project action in the site.

Your background:

• University degree in bachelor's degree in electrical engineering.
• More than 10 years of experience in High Voltage industry of 44kV and above
• Competent knowledge of the high voltage industry in Singapore
• Experience in managing a team of 10-20
• Excellent written and verbal communication skills with high attention to detail.

JOB DESCRIPTION:

• Map out driving routes ahead of time to determine the most expedient trip

• Collect payments and issue receipts

• Listen to traffic and weather reports to stay up-to-date on road

conditions

• Adjust the route to avoid heavy traffic or road constructions, as

needed

• Carrying out vehicle maintenance checks.

• Picking up office purchases or other administrative needs.

• Interacting with clients in a professional conduct.

• Working at night and on weekends.

• Maintaining an organized travel schedule.

• Arranging for vehicle repairs when necessary.

• Follow all traffic laws

• Drive defensively to ensure safety

• To fetch workers to and fro on working days

• To assign work duties to workers at job site

• To co-ordinate and ensure smooth operation of every renovation jobsite

• To maintain cleanliness and ensure lorry is in good condition

• Able to carry weight 10-30kgs up to 3 story (No lift sometimes)

• Willing to work night shift

• Must drive everyday to purchase seafood item at Jurong Port (Mid Night)

• Perform other duties and assigned by management.

Requirement:

• Candidate must possess at least Primary School or equivalent
• Possess Valid Class 3 driving licence with at least 5 Years driving experience
• Good eyesight and familiar with roads in Singapore
• Hardworking and responsible
• Physically fit and positive working attitude
• Able to start within short notice.
• Able to carry/move weight up to 30kgs.
• Able to work night shift
• Able to work Sunday & public holidays.
• Able to read/write/speak simple Englis.