Position Purpose

• Carry out specific range of operation tasks within clearly defined SOP (standard operating procedures)

• Work independently and as a reliable team member, carrying out assigned task and know when to request for help or advice

Responsibilities

• Restaurant Operations

• Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

• Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

• Provide service to customers

• Execute proper cash management

• Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

• Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary

• Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

• Comply with SOP and safety requirements

• Ensure quality of food is up to the prescribed standard

• Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

• Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

• Perform as a reliable team member and communicate clearly and audibly

Call Centre Executive

Working Hour: Monday to Friday (9am – 6pm)
Salary range: $2,800 - $3,500 + AWS + VB
Location: Clarke Quay

Job Responsibilities:

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Other duties and projects assigned by your reporting officer as required.

Requirements:

• With relevant experience.

The Supreme HR Advisory Pte Ltd || EA No: 14C7279

Ng Syu Ching (Ellis) || Reg No: R22107944

Responsibilities:

• Provide front-line support staff
• Assist and guide patients on how to use the self-service kiosk
• Counter duties – Patient registration / Schedule appointment
• Attend to queries, including use of relevant apps, e.g. SingPass, Health Hub, Healthy 365, Health Buddy
• Provide Assisted Enrolment service to eligible patients
• Keep track of enrolment numbers
• Maintain booth / counter and logistics, e.g. promotional materials
• Ad-hoc duties as assigned by supervisor

Requirements:

• Min GCE NO Levels and above
• Able to start on immediate or short notice (no interview required)
• Able to commit to 5.5 days office hours (Mon- Fri - 8.am - 5.00pm, Sat: 8am - 12pm)
• Able to commit to shift work

Interested candidates please send your updated resume to:

Attn: Customer Service Officer ( Healthcare/Shifts/Outram)#HKA

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)

Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

EA License No: 99C4599
EA Personnel No: R1762843
EA Personnel Name: Kayley Ng Yin Yi

We are an e-commerce logistics company based in Toh Guan Road, Jurong. We are hiring a full-time customer service executive for Quick Delivery Team.

Job Responsibilities:

• Monitor daily jobs dispatch to drivers
• Work closely with relevant departments to ensure customers' enquiries are attended to
• Provide advisory to drivers or evaluate changes
• Coordinate between drivers, customers and partners
• Ensure exceptions are resolved
• Perform any ad-hoc duties

Requirements:

• Minimum 1 year in Coordination related work experience
• Able to start work in short notice
• Familiar with Singapore roads and locations
• Good interpersonal and communication skills
• This role is open to Singaporeans only

Remuneration:

• Basic Salary - $2000 (Probation) to $2300 (Confirmation)
• Shift Allowance - $8 per working day for eligible shift
• Attendance Incentive: $200 monthly for good attendance! (No lateness or absence)
• Performance Incentive: $100 monthly depending on performance appraisal
• Tenure allowance - after 1st/2nd/3rd yr anniversary of employment the employee is eligible for $150-$500/monthly tenure allowances
• E.g. a 2nd yr tenure employee receives $340/mth, a 1st yr tenure employee receives $170/mth on top of basic salary.
• Meal Allowance for overtime more than 2 hours on top of normal working hours - $10
• Overtime pay eligible

Working Hours: 5.5 days/week

You will be assigned to the following roster below.

• Monday to Friday: 11am to 8pm, Sunday: 8am to 12pm (Eligible Shift Allowance)

Please submit your updated resume through the Apply Now link.

• Handles extra low voltage products (eg. Intercoms, public address, communications, security & surveillance systems)
• In-house products/systems setup and testing.
• On-site products/systems service, testing-commissioning & maintenance.
• Proactive individual, able to work independently as well as in a team.
• Require basic electrical & electronic knowledge.
• Soldering and Electronic Repairing skills preferred.
• CAD knowledge preferred.
• Electronics design knowledge preferred

Responsible for operating and maintaining complicated machinery. Work in dedicated capacity specializing in a single machine or class of machines.

KNOWING OF USING PROCESSING MACHINE WILL BE ON ADVANCE

Operate specialty machinery to manufacture, assemble, or move products

Maintain and monitor machine to make sure it functions properly

Understanding of how operated machine works

Conduct quality checks periodically

Verify adequate materials and supplies are available to complete operations as needed

Analyse machine operations and output if applicable

Adjust machine as needed for changeovers, different functions, or other varying needs of production

Knowledge of safe machine practice standards, Physical agility, Technical ability, Spatial understanding, Good Coordination, Ability to keep up machinery, Experience working with said machinery

What you need to do:-

Capture the best images of our customers, operate a cash register, and capture guest’s interest in buying the

Company’s products.A guest associate should be dependable, flexible and switch from one role to another.A guest associate’s role can range from a roving photographer, green screen photographer, green screen editor,

VOS / cash register personnel, flaggers, and spec board sellers.They can be assigned indoors, outdoors, or in the

water.

Key Responsibilities and Accountabilities

• Initiate guest interaction and offer the Company’s service.
• Know and understand camera settings and exposures to capture the guest experiences.
• Compute and record totals of transactions
• Process payment by cash, check, credit cards, vouchers, or automatic debits, if applicable
• Calculate total payments received during a time period and reconcile this with total sales.
• Compile and maintain non-monetary reports and records.
• Communicate with guests putting them at ease, encouraging them, and directing them.
• Manages the processing of images, discussing technical problems, checking for quality, and dealing with clients’ concerns.
• Compiles finished products for sale, including albums and framed prints.
• Achieve overall sales targets given.
• Achieve individual KPI targets.
• Ensure the site is ready to start daily operations, stocked and cleaned to a high standard.
• Responsible for handling equipment on site
• Performs other related duties as required.
• Flexible to work on weekends and public holidays.
• Always adheres to Company image and grooming standards whilst on duty.
• Performs any other reasonable tasks as may be requested from time to time.

Desirable Skills and Qualifications:

• No experience needed
• Must be able to work on weekends and public holidays
• Comfortable standing for the duration of your shift
• Comfortable entering water (Swimwear will be provided, the top is fully covered and shorts for bottom)
• Great team player
• A self-motivated fast learner
• Flexible and adaptable
• Has a pleasing personality, and a positive outlook.
• Previous experience in a customer-facing role.
• An extrovert who does not mind striking up conversations with complete strangers.

Come Join Us Now !!!

Walk-in-Interview : 4012 Ang Mo Kio Avenue 10, #07-04, Techplace 1, 569628

Interested candidates please Whatsapp to 87220721 / 81004563

Salary: Basic $5,000 - $6,000 + transport allowance (for driving) + VB

Time: Monday - Friday (8.30am - 5.30pm)

Location: Boon Lay Way

Responsibilities:

• Leading a team of Service Sales Engineers to achieve department orders and sales target.
• Serve and maintain key customer accounts, always respond to them promptly.
• Developing & building long term customer relationships.
• Actively identify potential opportunities & develop solutions with existing & new customers.
• Gather market intelligence and identify potential customers, ensure potentials are converted to orders for the Company.
• Develop the training plan for sales team to improve their capability to serve the customers.
• Engage the sales team to be motivated and building up their capability.
• Working with other departments to package the solutions for customers.

Requirements:

• Degree in Mechanical/ Electrical Engineering or its equivalent.
• At least 5 years in HVAC or Service Sales field.
• Leadership experience and ability to manage a team.
• Resolves the issue among the team and put in effort in employee engagement.
• Customer driven with excellent communication & interpersonal skills.
• Able to work under stress and tight timeline.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lon Kei Hin | EA Personnel No.: R23116368

A LOVING TRIBUTE, A TIMELESS DESTINATION

Odette is award-winning Chef-Owner Julien Royer’s first restaurant, located at the iconic National Gallery Singapore. Working with the world’s best boutique producers, Odette serves Modern French cuisine that is guided by Royer’s lifelong respect for seasonality, terroir and artisanal produce sourced from boutique producers around the world. Odette is named in tribute to Royer’s grandmother who taught him how some of the most remarkable dishes can come from the purest ingredients, and believed in ensuring that the fundamental pleasures of enjoying a meal are delivered in the most thoughtful, welcoming and hospitable manner. This ethos has directed every aspect of the Odette experience, harking to a new age in fine dining.

The Front-of-House team is looking to welcome a Commis Service into its ranks. Having the necessary product knowledge and strong people acumen skills are the backbone to a strong restaurant service. Attention to detail will be crucial to ensure that our guests leave with an awesome experience that leaves them yearning for more.

Your responsibilities include:

• Maintaining good lines of communication between the Chef de Rang and the kitchen
• Assisting in setting up the kitchen passes – starter, main course and pastry – as instructed by chef
• Assisting the Chef de Rang and senior staff members with the preparation of the restaurant for service
• Understanding and upselling menu dishes to the customers
• Participating in the daily service operations of the restaurant and understand how the role ensures the smooth running of the restaurant
• Recording any losses through spoilage or waste and reporting such losses to the Head Waiter immediately
• Taking good care of all equipment in the restaurant
• Helping guests and staff members whenever possible and required

We are looking for:

• Individuals who are passionate about delivering the highest levels of service with a desire to learn and work hard
• Welcoming candidates with no experience but are keen to develop a career in fine dining to apply in
• Individuals who place a high emphasis on being well-groomed and possesses good communication skills
• Team players in a upbeat, fast-paced working environment
• Those who are keen to progress their career in fine-dining and French cuisine

Benefits Summary

· + Variable Bonus

· Transport allowance (if drive): $1000

· Annual leave: 16 – 21 days

· Comprehensive medical insurance

· Mon to Fri 8.30am - 5.30pm

· Boon Lay

Job Description

· Perform project design (including selection and sizing of equipment) and development activities according to customer’s specification.

· Understand scopes of HVAC work (to bid).

· Perform site surveys, site measurements, attend pre-bid walkthrough if need be. Attend tender clarifications/interview as and when required.

· Work with Manager in developing project plan, budget and schedule.

· Coordinate with relevant parties in preparing project proposals, tender submission/clarifications, and contractual documents. Regular interaction and follow up to ensure all projects are performed within allocated budget, timelines, and requirements.

· Work and coordinate with sales team to create quotations and follow up for service retrofit jobs.

· Source/liaise/negotiate with suppliers and vendors on quotations and requirements. Compile supplier quotation, assessment of quotations and prepare costing sheet.

· Maintain estimating logs and unit costs for all projects.

· Determine Bill of Quantity.

· Any other duties as deemed appropriate.

Job Requirements

· Degree/ Diploma in Engineering/Building.

· Experience and knowledge in HVAC/ACMV is a must.

· Knowledge of different types of HVAC systems and their components.

· Ability to read and comprehend mechanical drawings and other construction documents.

· Knowledge of commercial HVAC/ Mechanical Contracting.

· Min 2-3 years relevant experience.

· Strong communication and negotiation skills.

· Knowledge/ Experience in project management will be a plus.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

Service Request Team Lead (SR Team Lead)

Salary: $2,800 - $3,200

Working day: Monday - Friday (8.30am - 6pm)

Working location: Upper Changi

Job Responsibilities

• Lead and manage a team of Service Request Administrators in daily operations for IT related Service Request and RSA token assignment.
• Manage vendor for scheduling of hardware, collection, setup and decommission of machine.
• Maintain and update documentation process and procedure.
• Validate the billing to client and vendor.
• Reviewer for devices if they qualify for tech refresh.
• Perform UAT testing for system enhancement.
• Liaise with IT Service management team for service request form creation or modification.
• Prepare meeting minutes for weekly meeting with client.
• Submit monthly SLA (Service Level Agreement) report.
• Review quotation for repair of devices (laptop, desktop, printer).
• Maintain strict confidentiality especially to sensitive information/personal data.
• Any adhoc duties assigned by Superior from time to time.

Requirements:

• At least 2 years or equivalent relevant experience in related field.
• Proficiency with Excel formula.

The Supreme HR Advisory Pte Ltd || EA No: 14C7279

Ng Syu Ching (Ellis) || Reg No: R22107944

Responsibilites

• Administer full spectrum of payroll administration for 80 employees.
• Handle queries in regards to payroll and Human Resource matters.
• Prepare and reconcile monthly payroll reports.
• Process reservists’ make up pay claims
• Answer to all regular and ad hoc surveys eg, MOM surveys.
• Point of contact in relevant to local employment act, immigration act and HR related government act.
• Handle full spectrum of daily Human Resource administration.
• To administer leave and medical leave records.
• General HR and Administration duties as well as office support.

Qualifications

• Diploma in Human Resource Management/ Business Admin or a related field
• At least 2 years of experience in payroll processing and knowledge of Singapore payroll regulations
• Proficiency in Microsoft Excel and experience with payroll software
• Ability to handle confidential information and maintain a high level of accuracy
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
• Highly organized and detail-oriented, with strong analytical and problem-solving skills

Clinic Assistant

Working day: 5.5 days work week
Working Hour: Monday to Friday (8.30am – 5pm) | Saturday (8.30am – 1pm)
Salary range: $2,200 - $2,800
Location: Caldecott, Novena, Orchard (travel 3 locations)

Job Responsibilities:

• Serve as a Patient Service Associate at the clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic
• Ad hoc duties assigned by Supervisor.
• Other duties assigned by the doctor as required.

Requirement:

• With relevant experience is preferably.

The Supreme HR Advisory Pte Ltd || EA No: 14C7279

Ng Syu Ching (Ellis) || Reg No: R22107944

Your job involves leading a team of customer service staff to ensure everyone gets great service, no matter how they contact us. You'll support different parts of our business, like groceries, food, and memberships. Here's what you'll do:

• Make sure everyone follows the rules and plans we've set for how we help customers. If there are problems, you'll find them quickly.
• Keep an eye on how well the outside customer service team is doing. We'll meet with them every month to talk about how they're doing and fix any problems customers or our branches have.
• Handle serious complaints and find the best solutions fast.
• Work with different teams inside and outside the company to solve problems and make things better.
• Make sure everyone in the team feels good about their work and helps them do their best to reach our goals.
• Set goals for each person and the team, and help them get better at their jobs.
• Work with the training team to find out what we need to learn more about and make our ways of working better so customers are happier.
• Evaluate how well each person is doing and help them get better.
• Collect and study information to tell the bosses how things are going.

Requirements:

• Degree in any discipline
• Minimum 5 years of experience in retail, e-commerce or customer service industry
• Preferably at least 3 years of supervisory role experience
• Working knowledge in systems such as SAP or Zendesk is an advantage

Other information:

• Contract period: 1 year
• Basic salary: up to $4.5k per month
• Location: Fairprice Hub, Joo Koon
• Office hours 8.30am - 6pm, Mon - Fri. But may need to standby on weekends for operations

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

• Scheduling of future appointments
• Registration of patients
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min ‘A’ Levels / Diploma and above
• Able to start work on short notice

We regret that only shortlisted candidates will be contacted

Interested candidates, please send your resume to [email protected]

Consultant: Tan Ming Hui, Magdelene (R21101623)

Recruit Express Pte Ltd (99C4599)

Job Opportunity Highlights:

• Competitive Salary: $2,1k to $2,3k + Quarterly Bonus
• Location: Bugis Cube / 313@Somerset / Downtown East / SAFRA @Toa Payoh / SAFRA @Yishun / Bugis+ / Thomson Plaza / Lucky Chinatown / Suntec City / Cineleisure
• Work Schedule: 6 days per week / 9 hrs shift (Including of 1 hour break)
• Company transport provided for night shift (Only applicable for staff who worked till closing)

Key Responsibilities:

• Provide a positive customer experience with fair, friendly, and courteous service.
• Handle phone calls for reservations and enquiries.
• Greet and direct guest to designated room.
• Record orders, serve food and beverages.
• Input orders into point-of-sales system.
• Provide basic technical support (mic checks, karaoke system checks).
• Maintain a safe and clean environment.
• Ability to work unsupervised and produce quality work.
• Communicate effectively with team members and management.
• Ensure a neat and tidy appearance.
• All other ad-hoc duties assigned by superior.

Requirements:

• Minimum a GCE ‘N’ or ‘O’ Level
• Able to work shifts, weekends and public holidays

How to Apply:

Interested candidates are invited to apply through MyCareersFuture or by emailing your latest resume to [email protected].

Gary Lua Zhi Hao (R21104006)

Just Recruit Singapore Pte Ltd (EA12C6295)

Our Client, in the Automotive Industry located in the East has opening for Customer Service Officer.

• Incentives
• MNC Company
• Variable Bonus

Responsibilities:

• To handle operation calls
• To perform daily paperwork, invoices, raise jobs
• To stand in as a Customer Service Advisor when required
• To stand in Accident Reporting Centre reporting
• To collect cash from Customer Service Advisors and submit to Corporate Office

Job Requirements

• Relevant experience in handling admin / customer service
• Proficient in MS Office (Excel, Word, Outlook)

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai Terry

Reg No: R23111838

EA No: 19C9570

Job Descriptions

• Attend to customer needs & requests in a pleasant manner
• Serving, taking orders & clearing tables
• Provide good customer service
• Promote menu items
• Ad-hoc duties as assigned

Job Requirements

• No requirement

Benefits

• Full Attendance Incentives
• Staff Meals provided
• Medical
• Annual leave
• Uniform provided
• After midnight transportation provided

Working hours

• 5.5 days 44 hrs per week

• Gather and review customers’ stock forecast
• Observe inbound shipment from suppliers

Requirements:

• Diploma and above
• At least 2 years of Customer Service experience with inbound & outbound shipment arrangements.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Brief description of the Restaurant

Chill Out Vietnamese-style at Little Saigon

Adorned with classic Vietnamese lanterns in navy blue and a playful splash of yellow amidst the warm dark-wooden setting, Little Saigon is as beautifully mesmerizing as it is welcoming. Embrace the alluringly sexy mood while you savour modern Vietnamese cuisine, sip wicked cocktails, and slither sensually to the intoxicating music by its live bands daily, all in Little Saigon by the riverside in Clarke Quay.

Job Descriptions

• Greet customers
• Taking of orders and serve food and beverages with a consistently positive and helpful attitude
• Answering questions about the menu and other promotions.
• Cashiering duties
• Ensure outlet cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors.
• Handle guests’ concerns and queries professionally and calmly to resolve problems according to restaurant policy.
• Maintain a neat and tidy appearance.

Job Requirements

• No requirement

Working hours

• Sun-Thurs 5pm-1.30am / PH, Fri and Sat 5pm-2.30am

• Cleaning equipment
• Ordering supplies
• Keeping records
• Conducting tests to determine the coloring, nutrients, moisture levels, and other factors within a food item under supervision of a food scientist
• Analyzing test results
• Compiling presentations on the material
• Monitoring food cooking machines and making adjustments to the controls for devices such as boilers, ovens, fryers and cookers

This is a contract role. We are seeking a customer-focused individual to join our team as a Customer Service Representative for Commercial General Insurance policies. As a Customer Service Representative, you will be responsible for handling inbound customer queries, providing exceptional service, and resolving customer concerns promptly and accurately. Your primary objective will be to ensure customer satisfaction and maintain strong relationships with our valued clients.

Responsibilities:

• Attend to all customer enquiries and requests via all communication channels promptly and professionally
• Manage and resolve customer complaints and escalate when necessary to provide appropriate solutions and alternatives
• Process policy renewals, cancellations and reinstatements accurately, adhering to company guidelines and regulatory requirements
• Maintain accurate and up-to-date customer records and policy documentation in the company’s database
• Collaborate with other departments including underwriters, claims and finance to ensure smooth operations and fast turnaround times
• Build and maintain strong relationships with customers by delivering exceptional service and demonstrating professionalism, and integrity.

Capabilities and Qualifications:

• Diploma / Degree in any field
• GCE ‘O’ Level, ITE or SPM holders with relevant experience will be considered
• Minimum 3 years of experience in General, Health and Life Insurances
• Prior experience in customer service or insurance-related roles in preferred
• Possess knowledge and understanding of the service to sale model
• Ability to work independently and collaboratively in a fast-paced environment
• Excellent problem-solving and analytical abilities to address customer concerns and find appropriate solutions
• Excellent customer service phone etiquette
• Strong verbal / written communication skills with the ability to listen actively and respond appropriately to customer needs
• Minimum 1 year experience in start-up companies is preferred

Job Highlights

HIGH PERFORMANCE MONTHLY INCENTIVE ($$$)

HIGH ATTRACTIVE INCREMENT ($$$)

HIGH OVERTIME PAYOUT ($$$)

Working Hours - Full Time

- Monday to Friday – 9am to 6pm

- Saturday - 9am to 1pm

Salary

- From $2,600 and Above

Job Description

- Software Training Provided

- Basic Daily Administration Support

- Booking appointments

- Handling of car servicing related matters

Working Location

Central - Sin Ming Drive

160 Sin Ming Drive, #01-13, Singapore 575722

Overview

Your duty is to always ensure the smooth running of our service area through managing, training, and developing the team. The key aim of the role is to provide maximum satisfaction and care of patients while maintaining smooth and speedy delivery of treatment.

Job Responsibilities

You will be responsible for the following:

• To work closely with team leaders to ensure daily smooth operation and department readiness.
• To provide or arrange for system and knowledge training and refresher courses for existing staff.
• Reporting officer to manage a team of ancillary staff and oversee their training and development plan in tandem with the needs of the service area.
• To develop and provide service training to new/junior staff and monitor service standards to ensure good patient experience.
• Able to lead and initiate in quality improvement project (e.g.: 6S, service improvement project).
• To review or create SOP/ process guide for ground workflows.
• Able to do resource and manpower planning, strategic planning, and paper writing.
• To orientate and induct to new staff.
• Ensures that staff are working in optimal conditions and are motivated at work.
• Perform any other duties assigned by reporting officer.

Requirements

• Minimum degree with 2 years and above of service related experience. Knowledge of healthcare operations will be advantageous.
• Diploma holders with at least 5 years of relevant experience may be considered.
• Experience in leadership.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast-paced environment.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Responsibilities:

• Respond promptly and professionally to all customer inquiries through various communication channels.
• Record and document caller information, including name, organization, contact details, and specific inquiries, ensuring accuracy for follow-up purposes.
• Prepare invoices and contribute to the generation of monthly reports for consolidated billing.
• Ensure accuracy and completeness in financial documentation related to customer transactions.
• Assist the Customer Service Manager in ensuring the smooth daily operations within the team.
• Collaborate with internal departments to address and fulfil customer requirements effectively.
• Update and manage the customer database with accurate and current information.
• Coordinate with various departments, including logistics and operations, to fulfil customer requirements effectively.

Requirement:

• Minimum Diploma in business administration or equivalent
• At least 1 year of relevant experience in customer service / sales administrator role
• Good communication and interpersonal skills
• Able to work well in a team

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format.

EA License Number:17C8690

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.