This is a 12 months contract assigned to our clients

Work Location: Suntec

Salary Range : $2,500-$3,000

Shift Work Schedule

1. Comfortable with rotational shift and night shift

2. 44 hours per week (5.5 days of work)

3. Mon-Sun (including public holiday)

Job Description

1. Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email

and webchat

2. Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and

concerns

3. Guide callers in navigating the client website and using the available services

4. Gather customer feedback and sentiments and escalate to the relevant parties for further actions

5. Ensure proper documentation, notification, escalation, tracking and follow up of all interactions

with customers

6. Maintains and improves service level quality by adhering to standards and guidelines

7. Handle ad hoc duties as required

Skills Required

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre /

Service Desk agents are preferred.

5. Fast paced environment (can handle 50 calls per day)

We are looking for an IT service professional with customer and service orientation and proven working experience. Service Delivery Managers duty is to facilitate the planning, timely execution, and delivery of all relevant projects, on budget and within scope, in accordance with business priorities. In this position, you will be the first point of contact for our customers and responsible for internal communication on a business and operational level.

Successful candidates must possess strong leadership qualities, analytical skills, thrive under pressure, great people skills, and management skills. If you are dedicated and ambitious, FPT is an excellent place to grow your career.

As the IT Service Delivery Manager, you will be responsible for:

• Leading multiple teams of onshore and offshore resources to deliver projects on time and within budget for the programs / projects for which they have responsibility.
• Work with Account Managers to develop account strategy and plan that best leverages resources and strategies to meet customer expectations
• Maintaining end-to-end accountability for customer satisfaction and overall delivery excellence.
• Ensure that the right type and number of resources that are required to fulfil the planned projects are available and in place through cooperation with offshore managers, onsite and offshore recruitment teams.
• Responsible for programs financial management (P&L) and reporting and optimizing processes.
• Managing and leading complex stakeholders from both customers and internal FPT team towards the optimal solutions.
• Holding the teams to the highest standards, project discipline and accountability.
• Continuously improving the delivery model and strategy, implementing, and managing delivery with the associated teams.
• Identify, manage and resolve complex issues, preventing escalations, where possible. Identify appropriate resolution to achieve client satisfaction in a timely manner.

Job Requirements:

• Proven track record of delivering a collection projects and products for a portfolio size of $3M+
• 7+ years of business development, project delivery and client relationship management in a technology environment
• Strong customer orientation and able to manage customer expectations
• Ability to develop strategic plans and translate them to actionable roadmaps
• Ability to manage risk, and encourage strategic risk management based delivery in others to manage expectations and communicate effectively
• Excellent relationship building and interpersonal skills, including cross-cultural competence
• Strong leadership qualities and a passion for building high performing teams
• Certifications in Program / Project Management such as PMP, Scrum master, PMI-ACP

Responsibilities:

• Lead the design and delivery of change and improvement plans and projects which support the goals of Acclivis’ clients other key strategic initiatives
• Re-engineer digital workflows and improvements and lead the re-architecture/re-design of apps and services to materialise process improvements
• Prototype new solutions that leverage ServiceNow modules ITSM, CSM, Asset, SLM/SLA, Service Catalogue, Service Portal, Knowledge, Discovery, Performance Analytics, Service Mapping, Event Management Integration, Mobile UI, Chat/Connect
• Collaborate in cross-functional teams for better customer enablement
• Define project scopes, objectives and deliverables to achieve launch and implementation within timeline and budget
• Scope and implement tools to monitor application responsiveness, increase automation and reduced downtime to better achieve SLAs.
• Lead and/or perform third-party Management/Integration with other ITSM tools & 3rd Party tools

Requirements:

• ITIL Expert preferred
• Understanding of the IT infra and handled infra projects as Service Delivery Manager in past
• Knowledge of Server & Network management
• Working knowledge and experience with ServiceNow development/ customization/enhancements.
• Understanding of foundational concepts and able to navigate the relationships between ITSM Processes, IT Service Management Process requirements, and business/IT management needs that are moderate in nature which may span multiple ITSM Processes
• Excellent problem-solving and analytical skills
• Excellent interpersonal and leadership skills

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Service Associate - Housekeeping Coordinator, we rely on you to

• Co-ordinates all calls received in the Housekeeping department to ensure proper recording and follow-up.
• Attends to all guest requests within the stipulated standard of the hotel.
• Assists all administrative duties in Housekeeping.
• Updates and prepares proper documents for filling.

We are looking for someone who:

• Fully understands room operations
• Detail-focused and guest-oriented
• Has strong interpersonal skills
• Enjoys problem solving with a can-do attitude

If you are the right person, what are you waiting for? Click the apply button now!

Service Delivery Manager (Biometrics, Data Centre)

Job Description & Requirements

Our esteem client is looking for a Service Delivery Manager

The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary

Responsibilities:

• Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Involved in Service Delivery Management.

Requirements:

• Strong in Service Delivery Management.
• Knowledgeable in IT infrastructure, system and networking.
• Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
• Experience in handling Biometrics and Data Centre Management.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Min. 5 years of Service Delivery Management.
• Good Degree in Electrical, Electronic Engineering

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

LEE SOO HONG (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

A Singapore Service company dealing with Industrial Marking & Coding Equipment has the following position open:

CUSTOMER SERVICE SPECIALIST

Reports to Sales Manager

Responsibilities:

A. Marketing

Making/Answering calls to/from potential clients and arrange for visit

B. Customer Service

Customer Support - Inhouse

Sales Support - liaise with customer

- Queries/quotations for Sales, Parts, or Consumables

- Prep sales invoice, packing and shipment

Service Support - liaise with customers

- service scheduling, quotations

- service job status to customers.

Requirements

Able to work with CRM systems & Google Suite

Self-motivated with good communication skills

ITE or Poly with IT background is an asset

Our Offer

Salary + Transport Allowance

Competitive Package

Training will be provided

Benefits:

1. Earn an additional $80 monthly through a performance incentive (Terms and Conditions Apply).
2. Participate in profit-sharing with our Profit Sharing Incentive.
3. Qualify for a Variable Performance Bonus.
4. Receive 2 complimentary Staff Meals.
5. Maintain a fixed 5-day workweek with reasonable hours.
6. Clock in 44 hours weekly with overtime pay for exceeding the set hours.
7. Enjoy 14 days of Annual Leave.

Job Responsibilities:

1. Oversee day-to-day operations of your assigned outlet.
2. Professionally address and resolve any arising issues.
3. Adhere strictly to F&B hygiene policies and procedures.

Requirements:

1. Ability to work split shifts, weekends, and public holidays (5.5 days / 44 hours per week).
2. Proactive, responsible, positive, and a positive role model.

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

We are looking for mature mid-career individuals (aged 40 and above) who are exploring mid-career skills conversion and switch to new jobs to gain meaningful industry-relevant skills and experience.

You will be responsible for:

1. Following up with our existing customers on their training needs and send brochure and proposal for them to consider
2. Provide excellent customer service by addressing customers and prospects inquiries and feedback
3. Designing EDM for each workshop to send information to clients in the region
4. Assist in designing and producing in-house promotional materials.
5. Maintain up-to-date files and records.
6. Handle daily general administration tasks and support service operations.

Qualification & Requirement

- mature mid-career individuals (aged 40 and above) Singaporean and Pr

- minimum O level qualification

- Familiar with Microsoft Office

- Pleasant personality with good interpersonal and communication skills.

Interested applicants are invited to send their resumes with recent photos to [email protected].

All applicants will be notified of the outcome of their application.

• Career Progression
• Attractive Salary Packages with high bonuses!
• Good working environment
• Office Hours

Job Description

• Ensure clinic’s operational and procedural area readiness
• Assist with registration, discharge, appointment bookings, cashiering and any other enquiries
• Provide chaperone assistance to doctors/nurses and prepare consultation documents
• Attend to any requests, emails and phone enquiries.
• Assist clinic manager in administrative duties
• Other duties assigned

Job Requirements

• Minimum GCE "N/O" Level
• Proficient in computer skills
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast-paced environment

Interested candidate can send in your resume in Microsoft Words, along with a picture of yourself to:

[email protected]

We regret that only shortlisted candidates will be notified. Thank you for applying.

EA License No.: 23C1894

EA Personnel No.: R1656105

This is a 12 months contract assigned to our client

Work Location: near Commonwealth MRT

Salary Range : $2,300-$2,600

Timing

1. Shift time - 8am-8pm

2. 44 hours per week (5.5 days of work)

3. Rotating shift Mon-Sun (including Public Holiday)

Job Description

1. Log all incoming calls and email and record sufficient information to facilitate effective incident

processing.

2. Identify the impact, urgency, and priority of incidents

3. Provide initial troubleshooting and support for incidents.

4. Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance

team and monitor progress.

5. Seek confirmation for closure from the user when resolution is provided.

6. Serve as the first point of contact for all incidents

7. Prepare daily and weekly report (knowledgeable in excel)

Education

1. O Level

2. Pass O Level English

• Well Established Company
• Salary $2000 - $2800 + Incentives + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tai Seng
• Working hours: Normal Working Hours
• Training provided for those without/lesser experience

Job Responsibilities:

• To respond to service calls and service/repair banking equipment (banknotes/currency machines) & office equipment (shredders) based on SLAs
• To provide & ensure routine maintenance servicing (monthly/quarterly) of banking & office equipment
• Compliance with regulatory guidelines & requirements
• Any ad hoc duties as assigned

Job Requirements:

• Possess at least a Professional Certificate/ Nitec in Mechanical / Electrical Engineering or relevant qualification
• Possess Class 3 or Class 2B with own bike
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

As a Business Development Manager for an airport transport and limousine company, your scope of work would include the following responsibilities:

1. Market Research: Conduct market research to identify potential clients, competitors, and market trends in the airport transport and limousine industry. Analyze data and make recommendations for business growth opportunities.

2. Business Planning: Develop and implement strategic business plans to expand the company's market presence and increase revenue. Set achievable goals and objectives for the business development team.

3. Lead Generation: Identify and establish new business relationships with airlines, hotels, travel agencies, corporate clients, event planners, and other potential partners. Generate leads through networking, cold calling, and attending industry events.

4. Sales and Negotiation: Present the company's services to potential clients and negotiate contracts and pricing agreements. Develop and maintain strong relationships with key clients to ensure repeat business and customer satisfaction.

5. Marketing and Promotion: Collaborate with the marketing team to create effective promotional campaigns and marketing materials. Utilize various marketing channels, including digital marketing, social media, and advertising, to increase brand visibility and attract new customers.

6. Client Relationship Management: Provide exceptional customer service and ensure client satisfaction throughout the entire customer journey. Address any customer concerns or issues promptly and effectively.

7. Competitive Analysis: Monitor and analyze the activities of competitors within the airport transport and limousine industry. Stay updated on industry trends, pricing strategies, and new services to maintain a competitive edge.

8. Training and Development: Continuously enhance your knowledge of the industry and keep up-to-date with new industry regulations and requirements. Train and mentor junior team members, provide guidance, and support their professional growth.

9. Reporting and Analytics: Prepare regular reports on sales performance, market trends, and business development activities. Analyze data to identify areas for improvement and make data-driven decisions.

10. Collaboration: Collaborate with cross-functional teams such as operations, finance, and customer service to ensure smooth operations and seamless delivery of services.

It is important to note that as a fresh graduate, you will have the opportunity to learn and gain practical experience in the airport transport and limousine industry. This role requires a willingness to learn and adapt to the dynamic nature of the business. The standard workweek for this position is typically five days.

• Well Established Company
• Basic $2500 - $3000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Pioneer (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 5.10pm

Job Responsibilities:

• Liaise and coordinate with Parts & Service Sales Representative and customer on all the CVA activities
• Plan and schedule service jobs to meet department KPI’s, and customer timeline
• Raise and submit parts requisition to parts administrator to order, and to receive PM service parts for technician to execute the service job
• Raise purchase order to sub-contractor / vendor, goods receive and to compile require documents to finance department for payment
• Monitor customer machines working hours before due for PM service, open work order, monitor CVA work progress, and close job
• Provide administrative support to service department
• Ensure all work procedures and work processes comply with ISO9001/14001 Quality Management System
• Others ad-hoc duties as assigned

Job Requirements:

• Possess minimum GCE ‘O’ Level / Nitec / Diploma or equivalent qualification with 1-2 years experiences

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

· Working Location: Jurong East

· Hourly Rate: $11.50 per hour

· Able to commit immediately till end February 2024 (Subject to monthly extension)

· Mon - Fri Office Hours (No work is required on weekends and PH)

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Prior Customer Service experience
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

• MNC Company
• Basic $4500 - $6000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Woodlands
• Working day: Monday to Friday
• Working hours: 8.30am to 5.45pm

Job Responsibilities:

• Establish, implement and maintain the Safety & Health Management System (SHMS)
• Support departments to review their risk assessments to identify foreseeable hazards and risks as well as propose reasonably practicable measures to eliminate/reduce the risks to as low as reasonably practicable
• Conduct and manage the WSH Committee Inspections & Meetings as well as other safety & health site inspections to create a safe working environment and follow-up to close findings raised
• Develop and conduct Safety & Health related Trainings to relevant personnel (employees/contractors) to enhance their safety knowledge & awareness to carry out the work safely
• Conduct incident investigations and ensure proper closure of the corrective actions
• Support Fire Safety Manager (FSM) on Emergency Response & Fire Safety related matters and act as backup during the absence of FSM
• Support the Safety Case Lead and relevant departments in the preparation of Safety Case
• Any other duties as assigned by Factory Manager/ Senior Regional Safety Manager

Job Requirements:

• Possess minimum Diploma in Engineering and 2-3 years working experience in a process manufacturing industry
• Certified and registered Workplace Safety and Health Officer (WHSO)
• Candidate who possesses Fire Safety Manager (FSM) certificate and Safety & Health related trainings will have added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

WELL KNOWN F & B ESTABLISHMENTS (RESTAURANTS) HIRING MUTIPLE VACANCIES:

SERVICE CREW

REQUIREMENTS:

- CUSTOMER SERVICE ORIENTED

- GOOD COMMUNICATION SKILLS

- WILLING TO WORK IN A F & B ENVIRONMENT

- WILLING TO ACCEPT F & B ROTATING SHIFTS

- KEEN INTEREST IN LEARNING ABOUT F & B

IF SUCCESSFUL, CANDIDATES WILL BE REWARDED WITH A GOOD CAREER PROSPECTS IN THE F & B INDUSTRY.

INTERESTED CANDIDATES, PLEASE APPLY HERE WITH RESUME

EILEEN PANG

EA REG: R1988493

BUSINESS LICENSE: 22C1222

EXCEDER CONSULTING PTE. LTD. (202227670D)

• Working Location: Tanjong Pagar (Maxwell Road)
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end February 2024 (Subject to extension)
• Mon - Fri Office Hours (Not required to work on weekends and PH)

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

About Chello:

Chello is a Singapore online fashion brand started with an idea, for everyone who wears Chello to simply “Captivate At Hello”. www.chello.sg

Job Summary:

Chello is seeking a customer service intern to join our team. The successful candidate will be responsible for providing exceptional customer service, managing online orders and inventory, assisting customers with showroom try-ons, and ensuring the smooth and efficient operation of our online business.

Responsibilities:

• Assist customers with showroom try-ons and provide guidance on styling and fit
• Manage online orders from start to finish includes processing orders, monitoring order status, and updating customers on any changes or delays. They may also need to coordinate with other teams, such as shipping or warehouse, to ensure orders are fulfilled accurately and on time.
• Overseeing the fulfilment process of online orders. To check stock levels, pack orders, and arrange for shipping or delivery. Ensure that all orders are processed accurately and efficiently to maintain a high level of customer satisfaction.
• Provide exceptional customer service and resolve any issues or complaints in a timely and professional manner
• Collaborate with cross-functional teams to ensure timely and accurate order fulfilment, shipping and delivery
• Work with the team to develop and implement new initiatives to improve the online shopping experience and customer satisfaction
• Maintain accurate records and reports on sales, inventory and customer interactions
• Monitor social media platforms and engage with customers on Instagram, Facebook and other social media channels
• Respond promptly to customer inquiries received via email and Instagram direct messages
• Perform other duties as assigned by the management team

Qualifications:

• Minimum experience in retail operations or customer service, preferably in an online fashion business
• Strong communication skills with a customer-focused approach
• Ability to multitask, work well under pressure and meet deadlines
• Excellent problem-solving skills and ability to work independently or as part of a team
• Proficiency with Microsoft Office, Google Drive, and social media platforms
• Familiarity with e-commerce platforms and order management systems is an asset
• Diploma or Bachelor's degree in Business Administration, Marketing, or related field is preferred but not required

This is a full-time position with competitive salary and benefits. If you are passionate about fashion, have a strong customer service background, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity at [email protected]

Responsibilities:

· Handle customer inquiries promptly

· Prepare sales contracts, tracking of shipment and order processing

· Monitor and ensure timely payments from customers

· Build and maintain good relationships with key customers

· Report to the General Manager, Business Development

Requirements:

· Minimum of O Level or equivalent experience

· Experience in frozen meat trading supplying to meat traders, manufacturers, retailers

· Strong customer service skills

· Proficiency in MS Office

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to irene.lee(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23112063 | EA License 16C7883

JOIN US, Team ToppingsKids!

The Role : Customer Service Representative

We are looking for someone who will be the first contact point of our customers. Customer’s satisfaction is our utmost priority and assisting their inquiries with in-dept knowledge about our products, clear understanding about their inquiries/needs, empathy, and friendly attitude within a timeline is a key for this position.

Company website: https://toppingskids.com/

Instagram: @toppingskids

Key Responsibilities

• Handle customer’s inquiries/ complaints via Email, Call, Direct Message (IG/FB), MarketPlace Chat (Shopee), or What’s app.
• Provide appropriate information about the product/service with in-depth knowledge of the products/service and up-to-date information about the event/ promotion/ deals/ marketing plans, etc.
• For customer’s complaints, provide solutions and alternatives within the time limits; follow up to ensure resolution with understanding of the customer’s concerns and needs.
• Provide standardized quality service with a friendly and helping attitude.
• Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
• Creating customer’s orders manually whenever needed and helping the payment process.
• Keep track of exchange cases with a customer and relevant team till it’s completely resolved and the customer is happy.
• Take responsibility in Shopee Chat Performance – Sending a simple reply might be required out of working hours

Requirements:

• An excellent command of English and intermediate level of Chinese
• A high attention to details
• A friendly and professional demeanor
• Critical thinking and problem-solving skills
• Great communication skills & interpersonal skills
• Ability to work quickly under pressure & Multi-task
• Flexible to be able to adapt to fast changing needs
• Able to handle stress to deal with a broad range of challenges
• Strong sense of commitment & urgency to meet tight deadlines
• Must be Singaporean, Singapore PR, or Korean

Job Summary:

• 5 day work week (44hours/week)
• Island-wide hiring
• Basic up $2600
• Fun & Energetic Working Culture
• Staff Benefits

Job Scope:

• Craft and serve a variety of coffee beverages
• Provide excellent customer service by taking and preparing customer orders
• Ensure the quality and consistency of coffee beverages by following specified recipes and brewing techniques
• Monitor and restock coffee beans, milk, and other supplies as needed.
• Ensure the cleanliness of the workplace

Requirements

- Candidate with passion for F&B industry

- Customer oriented

- No Experience are welcome to apply! [Training will be provided]

- Willing to engage in shift work, which includes work on weekends and PH

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Dome Bakery is an artisanal bakery specialising in brownies conveniently located at Chinatown (4min walk from Chinatown & Maxwell MRT stations).

We’re growing our team and looking for a committed individual who is able to work independently, hardworking and enjoys friendly conversations with people! We love to have you in our team if you have a passion for baking & a heart to serve!

Job Responsibilities:

• Order taking and serving customers, maintain good customer service at all times

• Prepare and produce bakes, follow standard operation procedures/ recipes given to ensure quality and consistency in the final products

• Fulfill and pack orders in a timely and accurate manner

• Stock-take of ingredients inventory and maintain sufficient inventory levels

• Assist in R&D of seasonal bakes

• Prepare and serve coffee/ tea

• Maintain cleanliness of the Front of House and Back of House at all times

• Other ad hoc duties assigned

An ideal candidate should be:

• Highly responsible, pro-active and demonstrates a great attention to detail

• Able to multi-task and work with a sense of urgency in a fast paced and dynamic environment

• Able to work independently with minimal supervision

• Able to deliver good customer service

• Min. 1 year of relevant F&B work experience

• Any prior experiences working as a barista is a plus (if not, training will be provided)

• Able to understand and speak fluent English

We strive to create a working environment where you will enjoy working at and look forward to welcome you in our team! :)

* 5-day work week

* Completion bonus will be given (terms & conditions apply)

• No experience required.
• Basic English required
• Medical and Group Health Insurance
• Joining bonus during the 4th and 7th month of service

Are you passionate about airports and enjoy engaging with individuals from diverse backgrounds? We are looking for enthusiastic individuals who share our love for the aviation industry and are excited about helping passengers.

Responsibilities:

• Welcome and help customers politely.
• Give information about products or services.
• Listen and assist with questions or issues.
• Help with orders and returns.
• Keep the workspace clean.
• Follow company rules.
• Work well with the team.

Requirements:

• A genuine interest in airports, aviation, and the travel industry.
• Strong interpersonal and communication skills.
• Ability to work flexible shifts, including evenings, weekends, and holidays.
• Customer-focused attitude and a willingness to go the extra mile.
• Adaptability and a positive attitude in a fast-paced airport environment.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Job Details

• German MNC Freight forwarding company
• Perm role with comprehensive benefits (AL,Bonuses -AWS and VB, medical benefits, company trip yearly)
• Mon to Fri, Office hours
• Walking distance from Jurong MRT

Job Responsibilities

• Shipment coordination for specific accounts
• Check freight rates, transportation charges, manpower charges and all other charges in order to prepare the customer’s quotation request.
• Prepare air freight, sea freight, and road transportation quotation.
• Follow up shipment movement with overseas agents and update customers closely.
• Maintain and update SOPs, contact matrix, and transport mapping
• Work closely with the customers on common/recurrent service issues and provide improvements/ solutions
• The flexibility of ideas to transfer risk management into alternative solutions to ensure any service disruption could be recovered smoothly
• Support on quotations, tender management
• Contact customers following sales call to ensure ongoing customer satisfaction and resolve any complaints

Job Requirements

• Min Diploma holder, with at least 2 years of experience in the relevant industry
• Good team player with the ability to work independently
• Knowledge in Microsoft applications (Word, Excel and powerpoint)

Interested applicants, please send your resume to [email protected] or press "apply now"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (R1219651)

Duties and Responsibilities
● Ensure adherence to Service Level Agreements (SLAs), Standard Operating Procedures (SOP) and business continuity plans, surfacing gaps and incidences timely
● Manage the performance and maintain adequate governance oversight of the activities at the outsourced contact centre. Ensure that there are monthly meetings with the vendor to discuss their performance and bridge the gaps identified by customers/branches
● Handle escalated feedback and provide appropriate solutions in a timely manner
● Collaborate with internal and external stakeholders to resolve feedback and address operational challenges
● Foster a positive work environment and motivate the team to achieve and exceed organisation’s goals
● Establish individual and team goals and review team performance for continuous development
● Work actively with Service Culture to identify training gaps and update of information in the contact centre’s SOP to improve operational efficiency and enhance customer experience
● Conduct performance appraisals and provide constructive feedback to direct reports
● Compile and analyse data for management reporting

Requirements
● Degree in any discipline with a minimum 5 years of experience in retail, e-commerce or customer service industry
● Excellent interpersonal, written and communication skills to establish good customer relationship with both internal and external stakeholders
● Highly customer service-oriented, meticulous, and resourceful
● Strong analytical and problem-solving skills with the ability to work independently
● Strong leadership and adaptable to changes in a highly dynamic work environment

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin