We are searching for a Customer Service Officer with exceptional communication skills and a good work ethic. To responsibilities will include answering customer questions and providing support.

Duties:

• Answer phone, email, and face-to-face customer enquiries
• Create and maintain reports on customer interactions
• Update customer records in our system, including notes about conversations and outcomes
• Participate in team-building activities
• Develop customer rapport
• Paper work, Data entry, add hoc duties

Requirements:

• Customer Service Representative
• Customer Service Consultant
• Customer Service Associate
• Customer Care Representative
• Previous office or call centre experience
• Able to communicate with Chinese Client / Supplier

Salary: $2,500 - $3,000

Working hour: Monday - Friday (8:30AM – 6:00PM)

Working location: Toa Payoh

Job Responsibilities:

• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Coordinate inbound / outbound delivery of parts, and local shipment to customer site
• Plan & coordinate the Preventive Maintenance schedule with customers & FSE.
• Escalate to CS Delivery Manager for non-compliance
• Prepare services and spare parts quotations to customer following the Quotation Process and process customer purchase order for services and spare parts
• Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
• Create quote based on requested services from a customer and send the approved quote to the customer.
• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Knowledge in using vlookup and pivot table in Excel is added advantage
• Any adhoc duties assigned by Superior from time to time.

Job Requirements:

• Minimum GCE "O" Levels or above
• At least 2 years of relevant experience
• Proficient in SAP, MS Office Applications and possess good knowledge of Excel (Pivot table and vlookup)

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

HOURLY SALARY + TRANSPORT + BONUS

AREAS TO TRAVEL : WEST OF SINGAPORE / NORTH OF SINGAPORE / SOUTH OF SINGAPORE

SINGAPOREANS ONLY (or if you do not requires a work pass)

Interested candidate, please call HR @ 67599551 to arrange for a walk in interview.

OR email your resume to [email protected]

JOB DESCRIPTIONS

- Arrange, restock, monitor, report all stock levels and to ensure company products receive high level of visual merchandising with ample stocks in supermarkets.

- Build good working relationship with supermarket managers and staff.

- Ensure that promotion programs are carried out in accordance to company specs.

- Establish good understanding on company's products panoglam in supermarkets.

- Find new customers & generate leads (HIGH COMMISSION based).

- Assist in company’s roadshows when required.

- Able to handle English, Mandarin & Dialect speaking customers when required.

- Other ad-hoc duties as assigned.

Benefits:

• Employee discount
• Flexible schedule
• Parental leave

Schedule:

• Day shift
• Monday to Friday

Work Location:

• In person

• Marine Engineering
• Basic $3500 - $5500
• 5 days (8.30am – 6.00pm)
• Location: Penjuru Lane
• Transport provided from Jurong East, CCK, Serangoon, Bishan

Responsibilities

• Develop green marine solutions that reduces marine carbon footprint, in line with company business objectives.
• Hands on in setting up of test lab to enable development and testing.
• Perform software and algorithm development for electrical propulsion solutions.
• Generate documentation of development architecture, test setups, test procedures, quality control and any other necessary supporting documents.
• Responsible for commissioning of vessels with similar configurations.
• Troubleshoot and resolve any issues related to our delivered solutions that may arise during the vessel commissioning.

Requirements

• Min Diploma/Degree in Engineering or other relevant
• Knowledge in power electronics, motor drives, marine propulsion systems is a plus

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

Job Scope:

• Provide sales support to sales team
• Respond & process incoming enquires & orders
• Provide accurate information about products/services and assist customers with their queries.
• Prepare sales orders, invoices, delivery orders, etc
• Resolve customer issues and complaints in a timely and efficient manner
• Collaborate with other departments to ensure a seamless customer experience
• Keep detailed records of customer interactions and transactions.

Job Requirements:

• Candidates must possess at least minimum Diploma level preferably with 2 years relevant working experience or equivalent
• Strong communication & interpersonal skills
• Strong teamwork and able to work independently
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detai
• Ability to multitask and prioritize in a fast-paced environment
• Familiarity with CRM systems and customer support software
• Positive attitude and a commitment to delivering exceptional customer service

• Serve as the first point of contact for customers seeking technical assistance over the phone or email
• Assisting customers to troubleshoot the suspected fault through carefully designed questions
• Identifying the issue encountered by the customer and opening the relevant support ticket in system
• Determine the solution based on the issue and details provided by customers
• Planning and tasking of maintenance support teams to align with client’s schedule
• Coordinate with maintenance support team to resolve clients’ concern
• Monitor and follow-up on all outstanding support tickets till closure
• Record events and problems and their resolution in logs
• Follow-up and update customer status and information
• Handling customer complaints or feedback
• Preparation of reports
• Identify and suggest possible improvements on existing processes

Requirements:

• Minimum NITEC in any discipline
• Candidates with field of study in Engineering and Information Technology will be considered favourably
• Candidates with experience in Customer Service, call-centre or helpdesk, will be considered favourably
• Able to converse in English fluently
• Customer-oriented and cool-tempered
• Must be able to perform 24/7 rotating shift duties, including weekends and public holidays
• Working Location: Commonwealth

Job Description

• Industry/ Organization Type: Engineering Service Provider
• Position Title: Service Engineer (Refinery/Petrochemical/Power Plant Analyzer)
• Working Location: West – Bukit Batok
• Working Hours: 5 days (Mon-Fri: 8.30 am - 5.30 pm)
• Salary Package: Up to SGD 6000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

Local Assignment:

• Perform in-house testing, Electrical & Pressure Tests, Factory Acceptance Test (FAT), Site Acceptance Tests (SAT)
• Perform site commissioning/start-up for analytical systems and project-related jobs
• Ensure that testing records and other related technical documents for each analytics system are kept and maintained in the department documentation system
• Ensure ownership of and compliance with all departments and company initiatives
• Perform internal and external coordination with regard to issues related to projects, overseas commissioning, and local maintenance activities
• Carry out customer services for preventive maintenance and shutdown of analytics systems services
• Carry out on-call/ emergency service jobs for local customers
• Support the department training initiatives and assist in developing the skills of new engineers and technicians
• Support the department initiatives on customer service, best practices, testing methods, documentation, job planning, and project execution
• Support the company initiatives on safety and continuous improvement
• May be assigned for long-term service contracts in Jurong Island

Overseas Assignment:

• Perform site commissioning/ start-up services for analyzer systems

APPLY NOW!!!

• Min. Diploma in Electrical/Electronics/ Instrumentation
• Min. 3 years of working experience with Refinery, Petrochemical and power plant analyzer
• Able to work independently and write effective good service report
• Perform work with Hart communicator, computer, and PLC is a plus
• Willing to take up assignments for overseas long/short-term maintenance contract

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65594 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Call Centre Executive

Working Hour: Monday to Friday (9am – 6pm)
Salary range: $2,800 - $3,500 + AWS + VB
Location: Clarke Quay

Job Responsibilities:

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth treatment process.
• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.
• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.
• Keep accurate and compete records consistent with regulations, policies, and procedures.
• Organise and prioritise own workload to ensure provision of quality services.
• Demonstrate an organised, effective, and timely approach to all tasks.
• Build and strengthen client relationships to achieve long-term partnerships.
• Develop a thorough understanding of our products and service offerings.
• Meet regularly with other team members to discuss progress.
• Generate progress reports for clients and senior leaders within the organisation.
• Other duties and projects assigned by your reporting officer as required.

Requirements:

• With relevant experience.

The Supreme HR Advisory Pte Ltd || EA No: 14C7279

Ng Syu Ching (Ellis) || Reg No: R22107944

A renowned entertainment chain is currently seeking a responsible HR Practitioner to join their team. We are looking for candidates with a minimum of 1 year of experience in effectively managing talent acquisition and onboarding processes. This is an incredible opportunity to be part of the HR team that will shape the future of our client's organization.

• Assist in the development and implementation of effective talent acquisition strategies.
• Take charge of the entire recruitment process, including creating job descriptions, sourcing candidates, and conducting interviews.
• Collaborate with hiring managers to understand the specific skills and competencies needed for different roles.
• Ensure that recruitment activities are budgeted and resources are utilized efficiently.
• Utilize technology to enhance and streamline the recruitment process.
• Guarantee a smooth onboarding experience for new hires through a comprehensive induction program.

You hereby acknowledge and provide your consent for the utilization of your personal data for the explicit purpose of recruitment and job placement with this job application.We regret to inform that only shortlisted candidates would be notified.EA License: 22C0941 (Communal Connections Pte Ltd)

• Formulating strategies and policies to reach the organization's objectives
• Responsible for Material Planning requirements and forecasting
• Responsible for Warehouse Inventory forecasting
• Responsible for inventory control accuracy, stock replenishment, capacity planning, timely processing of all inbound and outbound activities
• Maintain reliable and accurate stock records in the system
• Manage warehouse operations while supervising a team of warehouse personnel
• Daily planning and control of inventories and warehouse space
• Identify and investigate inventory discrepancies and recommend for improvement
• Conduct analysis of errors made in warehouse operations and identify root causes
• Manage warehouse inventory reports/other warehouse reports
• Demonstrate full understanding of safe work practices and procedures

Candidate must be able to withstand temperatures as low as -18 degrees Celsius when going in and out of the warehouse to resolve issues when required

To be successful as an SAP Warehouse Executive, one must have strong leadership skills, excellent organizational and analytical skills, and proficiency in SAP software. Additionally, knowledge of warehouse management best practices, as well as regulations and compliance requirements, is important.

Work Location: 1 or 5 Senoko Road

5.5 days workweek (day or mid shift) / 5 days workweek (night shift)

A well-established food and beverage manufacturing company in SEA. The incumbent for this position requires to support the research and development of new products.

Basic $3,000 - $5,000 (depends on experience)

AWS + VB

Working Location - Tuas (Beside MRT)

Job Scope

• Assist and lead product development from concept, trial to commercialization in line with overall strategic direction and objectives.
• Identify room for improvements on existing products, ingredients and processes.
• Manage and timely deliver assigned projects.
• Lead and conduct trial runs/commercial runs/trouble-shooting.
• Working closely with products leaders, project manager and specialists on planning, carrying out and following up on trials/tests in relation to innovation and renovation.
• Assist on planning and transformation of current documentation system into paperless system

Job Requirements

• Strong knowledge on food regulations and compliance
• Degree in Food Science / Technology / Chemistry / Nutrition or equivalent
• Min. 2 years of experience in F&B industry, R&D

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8124 8100 for confidential discussion.

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22106909 | Fiona Jayne Yong Yee Wen

Demo Chef [Kitchenware]

Salary: $3000 - $4000 + Transport Allowance
Working Days: 5 days , 8.30am – 5.15pm
Location: Kwong Min Road (Boon Lay) | will need to travel to client’s place

Job Responsibilities:

• To organise and lead show cooking for existing and new client.
• Development and delivery of specific training sessions for clients, dealers' partners, consultants, chef, etc.
• Support / engage clients in the product first use.
• To run product training, demonstration, testing and commissioning during project hand-over period.
• Take on unit sales activity.
• To create product awareness to existing / new customers.
• Menu development and / or culinary test according to client's needs and requirement.
• To contribute to company's profitability growth from the above engagement.

Job Requirements:

• Diploma / Higher Nitec in Culinary Art / Culinary in Food Service or equivalent.
• Competent to lead and conduct show cooking / demo / equipment training.
• 2 - 3 years of experience in culinary background and some working experience in the commercial kitchen environment is added advantage.
• Willing to travel upon business requirement.
• With proficiency with Microsoft Office is preferred.
• Willingness to take on additional portfolio by managing unit sales opportunities.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Ensure overall décor and cleanliness in the clinic

Requirements

• Min GCE A'Level and Diploma in any discipline
• Experience in customer service will be advantageous
• Proficient in computer skills
• Team player with good interpersonal and communication skills
• Able to multi-task and work in a fast-paced environment

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Patient Service Associate

Andrea Eunice Tan Min Er
(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: Chye Seng Huat Hardware and PPP Coffee(Funan) are not a halal-certified establishment.

Job Descriptions:

• Specialty coffee brewing skills
• Cashiering duties
• To perform ad hoc runner/barback/host duties when required
• Daily operations
• Proper maintenance and care for all coffee equipment – includes thorough daily cleaning, after peak hours, as well as maintaining a clean work area throughout the day
• Good understanding of the various types of coffee range
• Ordering and managing inventory
• Beverage creation/preparation
• Managing internal and external events
• Supervisory and people skills

Job Requirements:

• Customer service attitude
• Able to multitask and enjoy working in a fast-paced environment
• Able to work independently and in a team with a good learning attitude
• Availability to work on weekends and holidays
• Experience in coffee making is ideal, although not mandatory
• Work locations: Chye Seng Huat Hardware (Lavender) / PPP Coffee Funan (City Hall)
• 6-days work week

Additional Employee Benefits:

• Up to 19 Days Annual Leave + Birthday Leave
• Staff Meal provided upon completion of a shift
• Free non-alcoholic beverages
• Staff discounts
• Complimentary monthly movie tickets
• Medical and grooming benefits

Job Description:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Job Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Our client is a Manufacturing MNC. They are looking for a Service Technician to assist their team for the next phrase of their business. They are located in West – easily accessible.

Duties:

• Conduct on-site preventive maintenance services as per the agreed schedule.
• Deliver adhoc remedial repair services.
• Perform in-house and on-site calibration.
• Conduct pre-delivery inspection on equipment before delivery.
• Maintain records of customers' install base.

Requirements

• Minimum Diploma or Nitec in Mechanical Engineering or any relevant field
• Experience in performing troubleshooting and diagnostic services is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Job Description & Requirements

· Reporting to director/s and performing secretarial and administrative duties.

· Managing internal and external correspondence on behalf of director/s.

· Answering phone calls

· Monitoring director’s email and responding if required

· Draft correspondence such as emails and letters

· Preparing communications on behalf of a manager

· Coordinate events and speaking engagements

· Conducting background research and producing reports, briefing papers, and documents

· Organising and planning meetings

· Schedule meetings and manage calendars

· Take accurate and comprehensive notes at meetings

· Plan travel, including flights, accommodation, and ground transportation

· Run errands as requested

· Various ad hoc requests

Who are we looking for

• Proficient in both English and Chinese as the point of contact between the CEO and stakeholders
• Flexible and open to take on wide varieties of work
• Always take initiatives to find solutions and exceptional problem solving acumen
• Excellent minute-taking and report-writing skills and highly organized with great attention to details
• Strong communication and interpersonal skills
• Expertise in using MS office suite for documentation preparation
• Able to travel when it is necessary

Qualifications

• Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Communication skills, written/verbal
• Ability to prioritize and meet deadlines Keep information confidential
• 2 – 3 years of relevant working experience

job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements:

Singaporean

Min Diploma /GCE A level

Preference for 1 to 2 years working experience. However, entry- based diploma or GCE A level graduate may apply

Working knowledge on SAP will be an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Are you ready to embark on a rewarding career in the hospitality industry? We are currently seeking passionate and service-driven individuals to join our team of dedicated professionals. Elevate your career with us and become an integral part of a thriving dining experience.

Job Responsibilities:

• Exemplary Customer Service: Welcome guests with a warm smile and guide them to their tables, ensuring a memorable dining experience.
• Order Management: Take orders with precision, considering dietary requirements, and confirm details with customers to guarantee satisfaction.
• Efficient Service: Serve food and beverages promptly, adhering to high service standards and creating an enjoyable atmosphere for patrons.
• Dining Area Excellence: Maintain impeccable cleanliness in the dining area, including clearing tables promptly and ensuring a pristine environment.
• Operational Support: Assist in the setup, restocking, and preparation for each service, contributing to the seamless flow of operations.
• Flexibility: Undertake any ad hoc duties assigned by the outlet manager, showcasing adaptability and a proactive approach.

Job Requirements:

• Passionate Service: Demonstrate a service-oriented mindset with a positive attitude, dedicated to providing an exceptional customer experience.
• Team Collaboration: Thrive as a strong team player, possessing excellent English communication skills to confirm orders with customers and effectively communicate with supervisors.

Full-Time Position:

• Work-Life Balance: Enjoy a 5.5-day workweek with the ability to work on weekends and public holidays, ensuring a balanced and rewarding professional life.
• Multiple Locations: Explore opportunities at various locations, broadening your experience and exposure.
• Perks and Benefits: Monthly incentives, staff benefits, meals, and comprehensive training will be provided to support your professional growth.

How to Apply:

If you are ready to take your career to the next level, please submit your updated resume. We appreciate the time and effort of all applicants, and only shortlisted candidates will be notified.

EA: 21C0684 | R23118532 (Bryan)

Elevate your career with us and be a part of an exciting journey in the world of hospitality!

Job Highlights:

• Salary ranges from $2,5k to $2,9k + AWS + PB (Performance bonus subjected to individual performance)
• Working Days & Hours: 5.5 Days - Mon 8AM to 6PM / Tues to Fri: 830AM to 6PM / Sat: WFH
• Location: Changi South
• 2 Headcount available (Prefer Chinese)
• Cleaning Solution Industry

Job Responsibilities:

• Prepare the daily schedule of technicians
• Daily briefing of technicians on any special instructions
• Process paperwork, quotations and billing
• Coordinate with the warehouse on items needed by technicians
• Assist with customer servicing enquiries
• Contact suppliers on servicing feedback and warranty claims
• Any other relatable duties as assigned

Requirements:

• Preferable with at least 2 years of similar experience/capacity in the relevant industry

Interested candidates can kindly apply via MyCareersFuture or can send your latest resume to [email protected]

Gary Lua Zhi Hao (R21104006)

Just Recruit Singapore Pte Ltd (EA12C6295)

IT Executive [Internal]

• Working Days: 5 days
• Working Timing: 9AM to 6PM
• Working Location: 3 ANSON ROAD SPRINGLEAF TOWER #19-03 S079909
• Salary: $4000- $4500

Responsibilities
-Maintaining the Company's IT network, servers, and CISCO Phone systems.
-L1 level support and L2 level support for hardware and software and networking
-Knowledge networking DHCP, static IP and general networking protocol and ports
-Knowledge of storm shield firewall, managed, unmanaged switch
-Knowledge of Microsoft Server 2008 and 2012 and Hyper-V
-Administration of user accounts and optimize email hosting storage
-Company IT asset, inventory and software management
-Training guide, IT policy management and development
-Source and coordinate with vendor for IT equipment, services or solutions and maintenance if needed..

Requirements
-Diploma, Advanced/Higher/Graduate Diploma, Computer Science/Information Technology or
equivalent.
-At least 3 year(s) of working experience in the related field is required for this position.
-Preferably Executives specializing in IT/Computer - Network/System/Database Admin, IT/Computer - Hardware or equivalent.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Responsibilities:

• To manage & oversee overall F&B operation & inventories
• To upkeep cafe housekeeping, general cleanliness and hygiene
• To assist in taking care of cafe cats including grooming, feeding & cleaning
• To assist in customer service & orientation
• To assist in preparing, serving of food/beverages & cashiering
• Other ad-hoc duties required

Requirements:

• Comfortable with cats & able to recognize cat’s behaviour & handling practices
• Committed, responsible & well-spoken individual
• Proactive & detail-oriented
• Service-oriented, self-motivated & a good team player
• Must be comfortable meeting & interacting with people
• Willing to learn & pick up new skills for self-development
• Able to work 6 days weekly including weekends & public holidays
• Candidates to have at least 1 year of working experiences in vet clinics, animal shelters, cats or F&B related environment
• Food Hygiene Cert or barista/coffee skills is a bonus

La Bottega @346 Joo Chiat Road

Responsibilities:

- Take orders and explain menu to customers

- Able to address customers' concerns

- Able to relate to people

· Helps in taking reservations, answering the phone, replying to WhatsApp messages before and during service, responding to any guest requests etc

· Welcome guests warmly to the restaurant

· Be helpful, welcoming and pleasant towards each guest.

· Acknowledge special occasions when notified by customer and keying it in the system for the booking.

· Liaise with the kitchen and GM on the special requests of the week.

· Assist other service crew with work including, but not limited to cleaning the tables, tidying up and setting silverware during service and getting ready for the next seating

· Serve food & beverage to guest when required.

Requirements:

· Diploma in Tourism / Hospitality Management

- MUST BE ABLE TO SPEAK ENGLISH WELL

· Good people skills

- Likes to chat with customers

· Good organizer and planner

· Service-orientated

· Ability to operate with flexibility and creativity.

· Well-groomed

· Proactively taking on additional responsibilities where required.

· Can think out of the box

· A minimum of 3 years’ experience with customer service preferably at a hotel or a restaurant

BENEFITS

• 5 day week/ 52 hours
• $3000 to $4300 depending on experience
• 12 days of AL (up till 17 days)
• Monthly Attendance Incentive
• Yearly Long Service Award (up to $2000)
• Meal allowance

Position

• Assistance Service Engineer

Job Description (Role and responsibilities)

• Installation of FUJI SMT machine

• Provide after sales technical support.

• On site support or repair. (Schedule as well as Ad hoc)

• Can work flexibly, can accept the need to work overtime, weekends and public holidays depending on business needs.

• Willing to travel to S.E.A region (Mostly to Jakarta and Batam) to provide timely support for our customers

• Provide technical and application support to customer, including product training,

• Required to solve customer’s problem, handle customer’s queries, conduct application demonstration to customers and generate reports.

• Keep up to date of all the products knowledge and status.

• Solve technical and application problems.

• Required strong communication skills to handle customer matters & request in a professional way

• Report Writing - Written technical reports to management.

Position Qualifications

• NITEC, Higher NITEC or Diploma in Electrical/Electronics Engineering or relevant field.

• With / Without Experiences

• Fresh Graduate are welcome

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026