Monday - Friday

9am - 6pm

Location: Bukit Batok

Responsibilities

• Handling calls and general administrative duties
• Attending to customers' enquiries/complaints
• Preparing quotations, invoices and delivery orders
• Generating letters and reports as and when required
• Keeping track of incoming and outgoing job units
• Liasing with service engineers, technical managers and suppliers to ensure timely job completion
• Sending and following-up with due date reminders
• Issuing, registering and maintaining all documents and data in accordance to the quality system

Requirements

• Min GCE 'O'/'N'/'A'/ITE levels with at least 1-2 year experience in clerical/general administration or equivalent
• Must be customer oriented, very organised and meticulous, and able to multitask
• Must have good working knowledge of MS office - Excel, Words and Outlook
• Possess good typing speed
• Pleasant personality
• Familiarity with MYOB will be an added advantage
• Experience in or knowledge of iSO documentation will be an added advantage
• Able to start work immediately
• Performance bonus available on top of basic salary

Devon Yang Yue Teng

EA License No: 24C2352

Reg No: R24123723

Drive sales growth in the Food Service Channels by district planning, hunting, and developing new accounts to expand the distribution of products as well as servicing and increasing current customer accounts.

Key Responsibilities

1. To achieve monthly set sales targets for assigned accounts in Food Service Channel.
2. To hunt for new accounts by districts, sub-channels and expand distribution of products.
3. To service and increase the % growth of current accounts.
4. To update weekly on the prospect accounts and actionable plans with clear timeline
5. To work closely with assigned accounts to ensure sales and distribution are maximized to achieve monthly set targets.
6. To work collaboratively with Marketing to ensure sales and brand objectives are met.
7. Work closely with supply chain on stocks forecast to ensure stocks availability especially during peak seasons to meet sales and stock fulfilment targets.
8. Work closely with Finance on billing issues and resolve outstanding accounts.
9. Monitor and track trade spending to ensure within budget set.
10. Any other projects assigned by management

Key Requirements

• At least 3 years of Food Service experience in FMCG; Sales experience in food and beverage categories will be added advantage.
• Experience in developing strategies and plans to drive sales.
• Hands on project management skillset and disciplines to manage and drive topline.
• Proficient in MS Office tools and SAP platforms.
• Team player and independent, positive attitude, determined with Entrepreneur spirits & tenacity
• Good inter-personal communication and presentation skills
• Mature, strong analytical and concept crafting skills
• Eye for details, hands-on and able to multi-task and manage multiple projects
• Growth mindset and willing to go the extra mile

Location: One-north

Working Hours:

Mon-Thurs: 8am-5.30pm, Fri: 8am-5pm

Salary: $10-12/hr

Job Description:

• Deliver excellent customer service to callers by understanding caller's needs

• Provide timely, accurate and appropriate information and assistance to address caller's enquiries

• Book or reschedule appointments based on caller's and online/email request

• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

• Complete daily pending appointment enquiries and follow up outstanding request where applicable

• Prepare and send appointment invite letter and appointment reminders

• Perform any other duties as assigned by the Reporting Officer

Interested candidate, kindly send a copy of your resume to [email protected]


Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Join the dynamic Client Service Specialist team at J.P Morgan’s APAC Private Banking business with a focus on Taiwan and Hong Kong markets and deliver exceptional experiences to our clients, Bankers and Investors.

Job Summary:

As a Client Service Specialist for J.P Morgan’s APAC Private Banking business, you will be the primary contact for all service related needs of a Private Bank Client. Client Service Specialist is responsible to provide support to Bankers and Investors by working with various product partners and operations to deliver a seamless and integrated experience to clients across all Private Bank products.

Job Responsibilities:

1. Act as primary contact with external clients and Integrated team for day to day account administration and servicing

2. Provide proactive personalized service on transaction processing such as deposits, loans, asset transfers, execution of cash products, cash flow management, corporate action, servicing inquiries and investigation handling etc.

3. Assist Clients in all account maintenance related requests such as change of address, updated KYC changes and ensures all necessary documentation is processed in accordance with Bank’s standards.

4. Assist Bankers in execution of credit facility, facilitates ad-hoc client requests, trouble shooting and help drives any remediation or campaign that is required from Bank.

Required qualifications, capabilities and skills:

1. Bachelor’s degree in any discipline.

2. Minimum 5 years of Client Service and/or Relationship Manager support experience from Private Banks.

3. Strong knowledge of the Private Bank business, well-versed across all asset classes and investment products, and relevant operational processes on cash/securities settlement, corporate action and banking products.

4. Fluent written and spoken Business Mandarin and/or Cantonese is essential to support Chinese speaking clients from Taiwan and Hong Kong.

5. Absolute discretion when dealing with confidential matters and Private Control standards, in particular to money transfers, securities transfers, credit and other transactional services.

6. Dynamic and independent team player who possesses strong interpersonal and communication skills in delivering exceptional client services, showcasing the ability to proactively engage multiple stakeholders at all levels of seniority to meet strict timelines and operate with strong sense of ownership and urgency in a demanding and unpredictable environment.

7. Detail-oriented and highly organized with strong proficiency in digital tools such as Excel, Word & PowerPoint and Adobe Acrobat.

8. Ability to think strategically, problem solve offer creative solutions and operate autonomously in a fast-paced environment.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=b6e069a262d267617bbd48b5732f97a5

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Salary: up to $3200

Duration: 1 year contract

Working Days & Hours: Mon-Fri Office Hours

Location: Jurong East

Job Description:

Perform verification, calibration and preventive maintenance (PMs) with in-house Metrology SOPs

• Maintain in-house calibration and qualification tools to ensure that they are timely calibrated and maintained

• Handle and Coordinate with External Third-Party (3P) vendors to support various services (calibration, PM, Qualification, repairs)

• Ensure that the External 3P vendors are qualified under Customer off-site and on-site requirements prior their service job execution

• Respond as per on-site service request guidelines to ad-hoc Service requests triggered by Laboratory End Users within agreed Service Level Agreement (SLA)

• Identify and recommend customers appropriate inventory type and quantity of inventory supply of critical equipment service parts, verification/calibration/PM kits and service tools replacement to minimize instrument downtime and budget planning.

• Ensure accurate documentation creation, management, updates and tracking of services rendered in this program, using in-house Asst Management system in the following areas:

• Training

• Service Reports of all equipment and calibration tools for all services performed

• Asset information

• Vendor Qualification Review

• Effective communication and coordination with customers, vendors, multi-functional team in the company to ensure services can be carried out effectively.

Job Requirements: Min Diploma in Chemical Engineering/Biomedical Engineering or similar w min 2 yrs of relevant calibration/service engineering experience, preferably in life sciences/medical device industry

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

• Position : Admin Assistant (Customer Service/Data Entry)
• Location : Tuas - daily company transport to/from Boon Lay and Jurong East MRT
• Working hours : Monday - Friday 9.00am to 6:00pm
• Salary (commensurate with experience) : Up to $3200 + AWS + 14 Days Annual Leave + Variable Bonus + Mobile allowance
• Duration : Permanent
• Industry :Concrete Precast

Main Responsibilities:

• Work as part of admin team to ensure customers the best possible experience on all fronts of the company.
• Check all POs and DOs from internal and external parties to ensure items, quantity, and amount are correct.
• Data entry of information
• Filing, checking and verify documents.
• Office admin including handling phone calls.
• Additional administrative duties when assigned.

Requirements:

• Proficient in software applications, particularly Microsoft Office
• Good communication skills.
• 1-2 years relevant experience preferred.
• well-organized, meticulous and able to work in a fast-paced environment
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

Responsibilities:

• Diagnose and troubleshoot issues with marine engines, auxiliary engines, steering systems, and other components.
• Perform repairs on inboard and outboard engines, including fuel, cooling, and exhaust systems.
• Conduct routine maintenance to ensure all shipboard systems are functioning optimally.
• Maintain cleanliness of the ship and engine room while onboard.
• Provide detailed reports on work performed, explaining the nature of repairs and services to customers.

Safety and Compliance:

• Adhere to all safety protocols and regulations to maintain a safe working environment.
• Ensure compliance with environmental regulations related to marine service and repairs.

Documentation and Reporting:

• Maintain accurate records of services performed, including time, parts used, and labor.
• Utilize service management software to log and track repairs and maintenance tasks.

Team Collaboration:

• Collaborate closely with other technicians and service team members to ensure efficient workflow and customer satisfaction.
• Assist in training and mentoring junior technicians as needed.
• Perform any other duties as assigned.

Job Requirements:

• Diploma or equivalent; technical certification or associate degree in marine mechanics or a related field preferred.
• Minimum of 2 years of experience in marine service and repair.
• Strong mechanical aptitude and problem-solving skills.
• Proficiency with diagnostic tools and marine service equipment.
• Knowledge of marine engines, auxiliary engines, and cargo pumps.
• Ability to read and interpret technical manuals and schematics.
• Capability to lift heavy objects and work in various weather conditions, performing physically demanding tasks.

​Our client is a global leader in gateway services, who is seeking to recruit a Airline Customer Service Agent. This position is based in Singapore.

Airline Customer Service Agent

Responsibilities

You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.

Requirements

· Pleasant with a cheerful disposition and good interpersonal skills

· Dynamic individual with service aptitude and willingness to go the extra mile

· Proficient in English and a second language for effective communication with international passengers

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.

We connect outstanding people with the best Innovative Companies.

ASEANet Manpower Consulting offer different specialisms including:

Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical. , Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies. With our professional recruitment service, we can assist

you with your desired career path.

Contact us for a FREE Consultation.

We believe that YOUR SUCCESS - IS OUR MISSION.

Our client are looking for next team members to join their growing team:

Job Responsibilities:

- Deliver exceptional customer satisfaction through effective aftersales service.

- Implement core service processes to ensure high-quality service delivery.

- Manage and guide the team of technicians, ensuring their work is conducted efficiently and professionally.

- Coordinate with various departments to fulfill customer requirements, including timely delivery, quality repairs, customer service, and cost-effectiveness.

- Drive initiatives to streamline operations and enhance overall efficiency.

- Undertake additional responsibilities as required.

Job Requirements:

- Diploma, 'A' Levels, NTC 2/3, or an equivalent qualification.

- Minimum of 2 years of experience in the automotive service sector, ideally in a service advisor role or similar.

- Excellent communication and interpersonal skills.

- Possession of a valid Class 3 driving license is essential.

Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret to inform that only shortlisted candidates will be notified

Job Description:

• Provide customer service at an exemplary level upholding the professional image of the company
• Stay engaged with customers to ensure a positive customer experience
• Taking accurate and correct orders from the customers
• Provide product advisory, answer to customers enquiries, and explaining orders over the phone
• Update clients with any changes of delivery schedules and providing alternative
• Maintain and update customers’ records on timely basis

Job Requirements:

• Min N/ O Level

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

We are looking for a Service Advisor to provide excellent customer service, diagnose vehicle issues accurately, and recommend appropriate repairs for optimal customer satisfaction.

Why Join Us?

• Room for self-development and career progression as a growing workshop with an existing small team of Advisors
• Opportunity for internal promotion for employees with good performance
• Various company-sponsored external trainings to attend, given the current fast-changing automotive industry
• Commissions, AWS and bonus payout (bonuses subject to company and individual performance)
• Birthday and CNY leave entitlements on top of the mandated Annual Leave
• An engaging and nurturing working environment with on-the-job training by the Deputy General Manager and experienced seniors

Job Objectives:

• Attend to all requests from customers for modification, repair and maintenance jobs
• Make professional and appropriate repair recommendations to customers on necessary jobs
• Follow up with customers if necessary for additional issues

Core Responsibilities:

• Administer all documentation pertaining to costing, repair quotation and vehicle history files
• Assist customers in checking-in and out of their vehicles from the workshop
• Attend to phone calls, emails and drive-ins to address any customer concern
• Able to perform troubleshooting of basic faults and problems of vehicles
• Conduct transactions with system; walk customer through correction(s) and provide summary
• Communicate estimated completion time, regular updates and follow through on each customer vehicle
• Follow-up and ensure overall customer satisfaction with the work performed
• Effectively handle multiple priorities, organise workload, meet deadlines and perform detailed daily record keeping and reporting
• Recommend suitable packages and/or add-ons for customers
• Any other ad hoc duties assigned

Job Requirements:

• Minimum NITEC in a related course of study with at least 2 years of relevant experience in the automotive field
• Diploma Holders in a related course of study will be at an advantage
• Computer literate and proficient in Microsoft Office, particularly MS Excel
• Ability to communicate effectively
• Strong attention to detail, organisational and time management skills
• Ability to identify and effectively solve problems
• Ability to learn new tasks and skills quickly
• Flexible, friendly, helpful nature & team player

Responsibilities:

• To manage & oversee overall F&B operation & inventories
• To upkeep cafe housekeeping, general cleanliness and hygiene
• To assist in taking care of cafe cats including grooming, feeding & cleaning
• To assist in customer service & orientation
• To assist in preparing, serving of food/beverages & cashiering
• Other ad-hoc duties required

Requirements:

• Comfortable with cats & able to recognize cat’s behaviour & handling practices
• Committed, responsible & well-spoken individual
• Proactive & detail-oriented
• Service-oriented, self-motivated & a good team player
• Must be comfortable meeting & interacting with people
• Willing to learn & pick up new skills for self-development
• Able to work 6 days weekly including weekends & public holidays
• Candidates to have at least 1 year of working experiences in vet clinics, animal shelters, cats or F&B related environment
• Food Hygiene Cert or barista/coffee skills is a bonus

Information:

1. Salary range: $2,500 - $3,000
2. Working hours: Mon - Thurs: 8:30am - 6pm, Fri: 8.30am - 5.30pm; Alternate Sat: 8.30am - 12.30pm
3. Working location: Jurong

Responsibilities:

• Understand customer concerns and recommend services and repairs of their cars.
• Advice on vehicle maintenance and warranties also schedule service appointment.
• Coordinate with technicians to ensure timely and accurate diagnostics and repairs.
• Provide update of vehicle status to customers throughout the service process.
• Review service and repairs together with customer after service completed.
• Attend customer’s enquiries and requests at service reception.
• Issuing job cards accordingly for proper documentation.
• Provide quotations and cost estimates for labor, parts, and additional services to customers.
• Process service orders, invoices, and payments.
• Maintain detailed records of services performed and parts used.
• Communicate with customers for approval to carry out additional repairs
• Liaise with workshop quality controller after completion of repairs to confirm the job done

Requirements:

• Possess class 3 license
• Experience in a Dealership setting environment.
• Attention to detail and delivering high level of customer service
• Knowledge of automotive repair and maintenance

Interested applicants, send in your updated resume by clicking “Apply Now”.

Michelle Koh

EA License No.: 23C1894

EA Personnel No.: R1656105

Job description

Key responsibilities

• Provide on-site installation, validation and commissioning of medical equipment and IT solutions.
• Experience in MS Window environment & application support
• Performance technical POC, Implementation, testing, training and support for system installed.
• Perform hand-on on-site troubleshooting, service and repairs.
• Provide high level technical support to external customers at their location.
• Interface with cross functional work teams such as field applications, customer support/services, product management, and marketing/ sales.
• Product Demonstration- Craft and deliver impactful product demonstrations that showcase the capabilities and benefits of our ultrasound systems
• Create and maintain service information in the company enterprise database.
• Timely and professionally handle field service calls and issues arising from the field service visits.
• Communicate with the customer to ensure satisfaction and implement any necessary corrective actions.
• other duties commensurate with the capabilities of a System Service Engineer.

Qualifications

• Diploma or Bachelor’s Degree or equivalent technical qualifications in electronic or Biomedical or IT Engineering.
• 2-3 years of experience in service and maintenance of medical capital equipment.
• Working knowledge in Computer networking.
• Working knowledge in MS Office, Excel.
• Training will be provided both locally and overseas.

Roles and responsibilities:

• Attend & follow up on customer enquiries including order status and provide troubleshooting assistance for orders
• Keep track of business documents and filing, ensure upkeeping of records maintenance requirements as per GDPMDS standards
• Maintain and upkeep SG customer contact database
• Support customer on service contract billing enquiries and complex issues
• Manage service contract and warranty tracking and devise plans on PM scheduling with customers
• Support accounts team in service contract billing related issues
• Support FS manager in service contract proposal preparation
• Monitor demo and loaner asset status & liaise with customers for logistic arrangements
• Assist in SG internal & external events preparation
• Support department in upkeeping customer satisfaction index
• Daily review on Genpact Service-Level Agreement reporting
• Any other duties as assigned

MANAGE THE CUSTOMER SERVICE DEPT & IN-CHARGE OF OTHER CUSTOMER SERVICE OFFICERS

ENGAGE WITH CLIENTS AND ATTEND TO THEIR REQUIREMENTS & FEEDBACK

REVIEW CUSTOMER STATUS & ORDERS

REVIEW CUSTOMERS' REQUIREMENTS, APPROVE QUOTATIONS AND PURCHASE ORDERS

RESOLVE ANY CUSTOMER ORDER, DELIVERY, QUALITY OR PAYMENT ISSUES

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting to
• Concession related matters (i.e lost of card/replacement procedure/extension issues/application issues
• Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Position Title: Order Administrator
Location: Geylang Bahru
Working Days: Mon - Fri, 5 days (ALT SAT)
Working Hours: 8.30am – 6.00pm
Salary: $2,000 - $2,200 (Depends on Experience)

Admin

• Prepare customer quotations
• Fulfilling orders
• Processing orders to shipment and delivery of orders to customers.
• Responsible to manage customers’ orders and coordinating with colleagues during the entire process.
• Data entry
• Manage sales hotline and follow up on all customer and other sales enquiries
• And other admin matters as assigned by Supervisor

Prerequisites

• On job training provided.
• Minimum of 1-year related experience in related Food wholesale trade will be advantageous
• Proficient in MS office applications

☘The Supreme HR Advisory Pte Ltd EA No: 14c7279

☘SAMUEL SIAW Reg No: R24124745

The Job Description

Reporting to the Nurse Manager, candidate will be responsible to carry out all administrative and operational duties through:

• Attending to patients and family members, preparation of inpatient admission documents and arrangement for the appropriate personnel to attend to patients.
• Prepare of discharge documents; obtaining follow-up appointments; planned admission listing and notifying relevant parties on patients discharge and dispatch documents/forms/notes.
• Handling enquiries and requests from patients, patient's relatives, visitors, colleagues and the public.
• Performing clerical duties required for ward operations and cross-covering of wards.
• Assisting to update patient's information, ward charges, patient diets, porter requests and housekeeper requests into the computer system.
• Any other ad-hoc duties as assigned.

Requirements:

• Diploma in any discipline/GCE 'A'/'O'/'N' level or Higher NITEC in Business Studies/ NITEC in Service Skills
• Prior experience in healthcare, hospitality or customer service industry will be advantageous
• Customer-oriented with good communication and interpersonal skills
• Proficient in Microsoft Office applications
• Have Healthcare and SAP experience would be an added value
• 5 days work week (Monday to Friday; 8.15 am to 5.30pm) & 1 half Saturday (8.00am to 1.00pm) a month.
• Singaporean Citizens/ PR only

Business Registration Number: 202342719W.

License Number: 23C2002.

EA Personnel Registration Number: R23119217

Responsibilities:

• Provide excellent customer service to shoppers and visitors
• Attend to queries and feedback from shoppers and tenants
• Assist in customer loyalty programmes and redemption of reward programmes
• Play an active role during promotions and marketing campaigns
• Any other duties as assign by the Centre Management Office.

Requirements:

• Minimum GCE ‘O’ Levels or equivalent with 1 year experience in retail or hospitality industry in a customer service role
• Familiar with MS Office- Word and Excel
• Possess excellent communication and interpersonal skills
• Pleasant personality and service oriented
• Able to work on rotating shifts (including Sat, Sun and Public Holidays)

Our client manufactures and designs innovative environmental instruments that drive sustainability.

• Provide service and spare parts quotations to customers enquiries.
• Performs in-house repair and on-site commissioning for various gas and water quality analyzer, CEMS and AQMS.
• Troubleshoot analyzer and advise customers on the best solutions in accordance with standard procedures and safety guidelines of the company.
• Create and maintain strong relationships with customers and provide good support.
• Support in Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) for projects.

Requirements:

• Degree in Mechanical/Electronics/Electrical Engineering or equivalent.
• At least 3 years working experience in the analytical instruments.
• Strong knowledge on gas analyzers, CEMS and water quality analyzer.
• Possess own transport, transport allowance will be provided.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Key Skills:

• Excellent written and oral communications

• Organized and methodical

• Strong analytical skills

• Identify and recommend process improvements to improve efficiency and effectiveness

• Ability to derive actionable outcomes from data

Job Objectives

IT Operations Service Support Analyst for IT Infrastructure Platform Services department's Business Units key focus on Resource management, HC / FTE budgeting, seating and space management, audit/compliance support and resource related reporting.

Key Responsibilities

· Resource management, eg, onboarding/offboarding/contract extension and headcount tracking and reporting, including system access

· Work closely with hiring/line managers to manage the on boarding and off boarding of staff

· Support continuous review and improvement of the On/Off-boarding process for greater effectiveness and efficiency.

· Other improvements and automation initiatives to improve existing process and functions.

· PPM management and reporting

· Temp contract tracking and reporting for contract renewal, LAN ID/PPM/Access Card extension

· Monthly, ad hoc and status reporting related to the Audit/Compliance, people areas, PPM, Mandatory eLearning, On/Off boarding and other operational activities of the Operational Support function.

· Support other operational resources managing Reporting & Analytics deliverables.

· Manage and support floor logistics.

· Maintain seating plans for GIPS occupied floors.

· End to End management of resource details, numbers, budgets and allocations for Perm, Temp and Vendor resources across GIPS Departments

· Ensure process documents are organized, updated and maintained on sharepoints or shared folders

· Support with transformation initiatives when required.

· Support employee engagement initiatives, eg. training and special projects/assignments

Key Requirements (Must Have)

• Proficient in Microsoft Excel with VLOOKUP and running macros
• Familiarity with vendor and invoice management processes
• Proficient in using PowerPoint for creating presentations and reports
• Independent, proactive and self-starter with excellent interpersonal and communication skills.
• Strong analytical and good problem solving skills.
• Ability to work in a fast-paced and team-oriented environment.
• Strong written and oral communication skills
• Organized, methodical and detailed
• Able to multitask and handle multiple priorities
• Able to work independently and in a team
• Dedicated and hardworking with high degree of accountability and integrity
• Good follow up in tracking updates from various parties for closure on a week to week basis.
• Proficient in performing document updates and maintaining standard operating procedures and SharePoint site content updates as required.
• Comfortable in running reports on different platforms PPM, JIRA, QLIK & etc.
• Responsible and takes pride in meeting deadlines.

Desired Skills: (Good to have)

• Experience working on SharePoint Page Design and SharePoint Workflow creation
• Experience creating reports using data dumps/extracts from SharePoint
• Previous work experience in on boarding and off boarding
• Previous work experience in audit, risk and compliance work.