Job description

The Customer Service Advisor handles the daily operations handling customers and addressing any concerns they may have.

- Answer customer enquiries / queries effectively, professionally, and timely

- Handle the day to day operations of the facility

- Meet sales & payment collection targets

- Prepare license agreement to customers

- Prepare monthly reports to management

- Perform all other roles as instructed by our Operations Manager.

- Work location: Woodlands

We are looking for a team player who is:

- Able to work independently.

- Pro-active, meticulous and able to multi-task

- Good at interpersonal, written and communication skills

- Both independent and customer service oriented

- Proficient in Microsoft Office

- Fluent in English. Additional language skills are an added advantage

- Experience is preferred; those with 2 years of experience in a similar role would be considered for a Senior role.

6 Days work ( Off on Weekday )

7 Days AL

Performance Bonus

Job Description

● Preparation for opening and closing of shop

● Serve food and beverages promptly and courteously

● Clear and reset tables after guests have finished dining.

● Maintain brand and outlet SOPs to enhance productivity and service quality across all outlets

● Ensure compliance to food safety, hygiene and sanitation standards

● Address and resolve customer complaints and issues promptly and professionally

Requirements:

● Inexperienced candidates are welcome to apply

● Flexibility to work shifts, including evenings, weekends, and public holidays.

● Good customer service and willing to learn attitude

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

Job Description & Requirements

Essential Functions/Major Responsibilities:

· Handle store operations

· Customer service, taking of orders, preparing of orders and handling of money received

· Ensure compliance to food safety and hygiene according to SOP and statutory guidelines

· Ensure safety and cleanliness in workplace according to the local industry regulations

· Manage the outlet operations independently

Job requirements:

· No experience required, training will be provided

· Ability to multi task

· Friendly and customer service oriented

· Chinese speaking preferred as we will be selling Taiwanese food

Part time : $10-$15 per hour

Permanent part timer benefits : AL, MC and SOP allowance

About Us:

Join our dynamic team at Hilton Garden Inn Singapore Serangoon, located in the heart of Singapore. We're seeking a Guest Service Executive to deliver exceptional customer experiences.

Job Summary:

Provide top-notch service to our guests, ensuring a memorable stay. Assist with guest inquiries, enhance customer satisfaction, and promote hotel services.

Responsibilities:

- Deliver high-quality service consistently

- Gather guest feedback and suggest operational improvements

- Resolve guest complaints efficiently

- Find solutions to problems and communicate effectively

- Maximize room occupancy with up-selling techniques

- Monitor Front Office team performance and service quality

- Maintain strong departmental relationships

- Assist in emergency handling and hotel operations

Requirements:

- 1+ year of hospitality experience

- Excellent communication and interpersonal skills

- Knowledge of hotel operations and systems

- Ability to work shifts, including weekends and holidays

About Foodsta Kitchens:

Foodsta Kitchens owns and operates 5 fast casual brands in Singapore under Bloom Pte Ltd and Alt. Pizza. We have grown rapidly to 5 locations so far and have further plan to grow in Singapore and internationally this year. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Job Responsibilities:

• Deliver excellent customer service to all customers by acting with a customer comes first attitude and connecting with the customer.

• Ensure that all customers’ orders are properly keyed into the POS accurately

• Cashiering duties

• Maintain cleanliness and hygiene of the store at all times

• Assist Outlet Supervisors and Managers in ensuring smooth daily operations

Additional Information:

• No experience required, job-training will be provided

• Possess great service attitude

• Passion for people & food

• Energetic team player

• Willingness to work shift hours, weekends and public holidays

Work Location:

Funan

At Mavis Tuition Centre, we are committed to providing top-quality educational services to help students excel academically. Our experienced educators deliver personalized and innovative teaching methods tailored to each student's needs. We offer a comprehensive range of subjects, ensuring a well-rounded and thorough education. Our goal is to create a supportive learning environment that nurtures curiosity, encourages critical thinking, and drives success. Join us at Mavis Tuition Centre, where our exceptional services turn the journey of learning into an exciting and rewarding experience.

Job Highlights

• 5-day work week
• Leave benefits
• Medical benefits and insurance
• Variable bonuses
• Performance incentives

Responsibilities

• Engage customers in a friendly and approachable manner
• Assist customers with their queries and concerns with a service-oriented attitude
• Actively promote the organisation’s programmes to prospective clients in a professional manner
• Perform administrative duties pertaining to student and course registration matters

Requirements

• Minimum ‘N’ Level
• Able to commit to both weekends
• Travelling required
• Strong interpersonal and communication skills
• Positive work attitude, team player with strong service mindset
• Work in a fast paced environment, able to multitask

Why choose us?

· Supportive Peers

· Recognition & Rewards

· Room for Growth & Career Advancement Opportunities

· Comprehensive Training Program tailored to enhance skill set

Job Responsibilities:

• Responsible for handling food and beverage orders and serving guests
• Provide friendly, excellent service to all guests.
• Ensure cleanliness of restaurant
• Ensure compliance with SFA regulations
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements

• No Experience are also welcome
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Self motivated with good people skills
• Willing to work shift hours, weekends and Public Holidays

Responsibilities

• To perform installation, retrofit & upgrade, preventive maintenance, troubleshooting and repair for electronics assembly and inspection equipment.
• To provide after-sale service and support with the highest standard of professionalism and efficiency to achieve total customer satisfaction.
• Work with principals to diagnose technical problem, determine the solution and assist customer in implementing the fix.
• Effectively communicate and coordinate with principals and customers for equipment installation and OEE improvement.
• To conduct on-site evaluation for electronics assembly and inspection equipment at customer sites.
• To provide basic operation and maintenance training to customers.
• To support sales in technical support and application of products.

We are seeking an experienced and dynamic Senior Service Delivery Manager to join our team. The ideal candidate will have 8-10 years of relevant experience in managing service delivery, field service management, and handling projects in the IT industry. The Senior Service Delivery Manager will play a crucial role in ensuring the successful delivery of services and projects, maintaining high customer satisfaction, and driving continuous improvement.

Key Responsibilities:

1. Service Delivery Management

- Oversee the end-to-end service delivery process, ensuring all services meet the required standards and SLAs.

- Monitor service performance and implement improvements to enhance efficiency and effectiveness.

- Act as the primary point of contact for customers, addressing their needs and resolving issues promptly.

2. Field Service Management:

- Manage field service operations, ensuring timely and effective resolution of on-site issues.

- Coordinate with field service teams to ensure optimal resource allocation and utilization.

- Develop and maintain field service policies and procedures.

3. Project Management:

- Lead and manage multiple projects simultaneously, ensuring they are delivered on time, within scope, and within budget.

- Develop project plans, define project scope, and allocate resources effectively.

- Monitor project progress, identify risks, and implement mitigation strategies.

4. Stakeholder Management:

- Build and maintain strong relationships with clients, understanding their business needs and objectives.

- Communicate project and service delivery updates to stakeholders regularly.

- Collaborate with internal teams to align service delivery and project outcomes with customer expectations.

5. Vendor Management

- Oversee the maintenance and support provided by third-party vendors to ensure service continuity.

- Manage relationships with vendors and third-party service providers.

- Negotiate contracts and ensure vendors meet performance standards and deliverables.

- Conduct regular performance reviews and manage vendor-related issues promptly.

6. Process Improvement:

- Continuously evaluate and improve service delivery processes to enhance customer satisfaction and operational efficiency.

- Implement best practices and innovative solutions to drive process optimization.

7. Requirements:

- Ensure compliance with industry standards and best practices, including ITIL.

- Maintain relevant certifications and promote continuous learning within the team.

8. Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- 8-10 years of experience in service delivery, field service management, project management, and vendor management.

- ITIL certification is required.

- Experience with cloud technologies, including AWS and Azure.

- Cloud certification (AWS/Azure) is required.

- Experience with ITSM tools such as ServiceNow and Jira.

- PMP certification is a plus.

- Strong leadership and team management skills.

- Excellent communication and interpersonal skills.

- Proven ability to manage multiple projects and deliver high-quality results under tight deadlines.

- Proficiency in English and Mandarin as to effectively communicate with mandarin speaking clients and stakeholders.

- Only Singaporeans/SPR due to security clearance requirements

Mars Veterinary Health (MVH) is a global leading provider of high-quality, advanced veterinary care for companion animals. Our business offers a wide range of high-quality medical services covering preventive and basic health care as well as advanced diagnostics, internal medicine, intensive care, surgery and orthopaedics. MVH also provides rehabilitation, physiotherapy, dietary advice and offers selected pet food, pharmaceutical and care products.

Working together to improve the lives of veterinary professionals, pets and clients.

We invite you to join us as Client Service Coordinator if you

• Enjoy working with clients face to face
• Have a love for animals
• Like interacting with different people in a fast pace environment

Do you have

• 'O' levels certificate or above education?
• Prior front facing customer experience?

Our role is full time, at 44 hours per week on rotation (inclusive of weekends). This is a full time role with minimum one year of commitment. Eligibility to work without visa sponsorship is required for this vacancy.

Responsibilities for this role (not exhaustive):

• Manage incoming phone lines & directing calls
• Scheduling appointments and communicating booking requirements to clients
• Communicating patient arrivals and emergencies to clinical staff
• Finalizing invoices, processing payment, and balancing the till
• Dispensing medication
• Perform various ad hoc administrative duties

Do note that only shortlisted candidates will be notified.

Responsibilities:

· Responsible for ensuring customers’ enquiries are attended to via corporate email

· Analyse and develop action plans from customer’s feedback

· Managing feedback system and ensuring operation/service departments are updated with developments

· Managing VVIP data base, including support marketing department with customer retention schemes

· In charge of the company’s customer hotline

· Tabulate scores to facilitate data analysis on complaints, complements and E-Platform

· Execute and document all interactions with customers, including correspondences

· Documenting and collating past cases for training purpose.

· Liaising and follow up with the operation department on all customer feedback cases

· Conduct internal customer service audit

Requirements:

• Candidate must possess at least a Diploma in a related discipline
• At least three years of working experience in a customer-service related role
• Attentive to details, organized and with excellent numerical skills
• Independent and able to work in a fast paced environment with effective time management ability
• Effectively bilingual in English and Mandarin to communicate with Chinese speaking customer-base

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

*From $2400/month
*Retail Hours
*Near MRT Station

Job Descriptions:
• Attend to all customers' call in/walk in enquiries
• Fixing, rescheduling and reminders on customer appointments
• Perform invoicing and cashiering duties (payment/daily settlement)
• Reports data entry & consolidation for submission

Job Requirements:
• Basic knowledge of Microsoft Excel
• Good interpersonal and communication skills
• Customer service oriented
• Team Player with Positive Attitude
• Preferably with experience. No Experience are welcome as training will be provided
• Only Singaporean, PR or LTVP+ will be considered

Benefits:
• High Incentive benefits
• Career advancement opportunity
• Training will be provided
• Medical & dental benefits

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

About the Role

Aureus Group is looking for skilled individuals who can work towards having extensive product knowledge and excellent customer service in order to ensure that he/she can promote the company and our programmes effectively and provide recommendations to all potential leads and customers to keep our company competitive and innovative.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct and assist in sales activities and events to help the team with lead generation and conversions
• Assist Centre Team and Manager to ensure healthy centre growth at all times through providing excellent customer service and mitigate student turnover.
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads
• Assist Centre Team and Manager to execute and manage teacher growth plans in order to achieve monthly teacher targets assigned by the management for your centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 1 - 2 years' experience specializing in customer service field
• Must be available to work retail hours and on both weekends
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Able to work in a fast-paced environment
• Flexible and able to adapt to any work situation
• Excellent problem-solving skills
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Interested candidate please share your updated copy of resume at [email protected]

( For fast response please drop message at whatsapp number- +65 96310776 )

Requirement

• Candidates must have least 10 years’ experience in Production support in a banking environment.
• Candidates must have exposure to technical requirements analysis, planning, configuration management, and hands-on technical skills.
• Knowledge of ITIL concepts.
• Ability to analyse problems, provide short term, and long term solutions.
• Knowledge of SRE methodology for incident respond, application observability implementation.

Responsbilities

• Manage operating model to ensure support levels and effort sharing of operational tasks (e.g. monitoring of service availability and performance) with 1st and 2nd Level Support
• Execute required audits, controls (e.g. access rights), annual risk assessment in order to identify operational IT risks and manage related risk mitigations and actions. Manage IT Security process (e.g. firewalls) for service
• Managing the L2 Support for the day-to-day incidents/service requests and problems in the IT environment.
• Ensuring all SLAs defined for Production Support are met.
• Reviews and performs risk-assessment of operational changes affecting the owned IT-Service including the post-implementation review of the changes.
• Adjusts and approves release plans with the Application Responsible, ensuring all SLAs defined for Production Support are met. Identify hotspots and areas for continuous improvement.
• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations.
• Identifies and monitors operational risks of an IT-Operation Service according to Risk Management.
• Support DR/BCP activities in assigned application areas and ensure smooth and seamless completion of activity within regulatory guidelines.

**************************************************************************************

Ashwani - R. No: R1114530
__________________________________________________

Helius Technologies Pte Ltd (Licence No: 11C3373)

You will establish and deepen relationships with new and existing customers and will be expected to lead the team and promote service contracts to achieve annual sales target.

You are responsible for driving Company sales and coordinating all technical, after service sales and administrative support activities.

Job Responsibilities:

• Handles after sales enquiries, maintenance contracts, preparation of quotation, negotiation and all other follow up actions as required.
• Proactively engaging with customer on service sales and technical query to assist sales team to achieve sales growth target and maintain good relationship with clients.
• Provides technical supports during site installation, troubleshooting, testing and commissioning and schedule preventive maintenance.
• Manage day to day customer’s escalations and resolutions, ensuring all customer issues are resolved timely and meeting service SLA (Service level Agreement).
• Manage and communicate with the manufacturers on product complaints, and handle RMA issues.
• Provide sales & operational /logistic department in delivery at times and technical support in Company event/exhibition/ meeting.
• Provide internal/external training for doctors, nurses and BMEs.
• Support sales with technical knowledge, service contract pricing and necessary information during tender project and contracts.

Qualification and working experience:

• Min Degree in Engineering (Electrical & Electronic) or equivalent. Strong electrical or electronics engineering fundamental knowledge. Knowledge on theory, structure, application, testing methodology and component fault diagnosis/analysis will be added advantage ( preferably in medical field);
• Willing to go Overseas Training Bonds.
• Hands-on experience in healthcare will be an advantage.
• Manager role must have 8 years experience.
• Effective spoken and written communication in English.
• Ability to use MS Outlook and Excel is a must.
• Ability to handle stressful and fast paced environment and good communication with fellow colleagues and clients.
• Strong self-discipline with initiative and learning spirit with positive attitude, team work and responsibility.

At NorthStar Gymnastics, we work hard and have fun together in a friendly and supportive space. If you enjoy working in a sports environment with students of all ages, have a can-do spirit, customer-oriented mindset and good work ethics - you are who we are looking for!

Overall Function

Oversee the gym administration and customer service. Serve in the front desk as the main liaison with parents, students, potential customers and the public.

Working Hours

Weekdays: 2pm to 8pm and Weekend: Sat 9am to 6.30pm. Part-time positions available.

Main Responsibilities

• Front desk, customer service and adminstration
• Student and class management
• Sales processing and basic accounts
• Events and competitions support

Qualifications & Experience

• Minimum GCE O Levels or Diploma
• Minimum 1 year of experience
• Experience in a customer service or sports/recreation environment a plus

General Skills & Attributes

• Strong communications skills with good command of English
• Confident in communicating with customers face-to-face and over the phone
• Able to work in a fast-paced environment
• Meticulous attention to detail and follow-through
• Ability to multi-task and perform well under pressure
• Computer savvy
• A team player who is also able to work independently and show initiative
• Mature and responsible with professional attitude towards work and the team

Responsibilities:

• Provide customer service to customer for related issues
• Conduct targeted conversations with customers to identify customer needs
• Implement appropriate solutions to address customer queries based on sales or customer management knowledge
• Monitor lapses in delivery of logistics services to customers
• Perform identification and documentation of business requirements
• Understand business process improvements through workflow analysis methods to support system development throughout project life cycle
• Understand customer information and needs to improve customer relationships
• Understand customer logistics service needs by building communicative and open relationships
• Understand risks associated with different approaches of process changes

Requirements:

• Minimum Diploma in any discipline and above
• Responsible, positive attitude, be able to work independently and as a team player
• Proficiency in Microsoft Excel, Outlook and Word etc.
• At least 2 year of experience in customer service or freight forwarding industry would be an advantage.
• Entry level candidates without experience will be considered to apply as training will be provided.

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment

Cafe Monochrome. Singapore's first 2D Cafe

Full timers needed

Barista and service crew required

F&B Supervisor/Team leader are welcome to apply too

Roles and responsibilities

1) Service and Barista crew (no prior experience welcome too)

Learn on the job

Maintain and improve the cleanliness of the cafe and coffee preparation area.

Maintenance of equipment and coffee machine

Provide assistance in ordering and cashiering

Ability to multitask - keep track of inventory and stock check, basic cleaning of kitchen area etc.

Provide assistance in ordering and cashiering

Ushering of customers

Scooping of ice cream and preparation of ice cream desserts

Friendly and have good sense of customer service

Ensure cleanliness and tidiness

Able to handle difficult situation in a calm manner

Clearing of tables, dishes and disinfecting
Follow company

Interested applicants click apply now or whatsapp 92391680

- Create job posting on different social media platforms

- Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs

- Guide the new members on the registration process in the platform system, job requirements as per client request, payment and benefits

- Job matching of candidates based on the staffing needs and work schedule for clients with our own automated system

- Interviewing and assessing prospective applicants about the responsibilities, groom standards, salary and benefits of the job

- Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points

Job Requirements:

- Excellent interpersonal and communication skills

- Achieving and maintaining targets

- Strong sense of responsibility

- Able to work in a fast-paced environment

- Candidates with prior experiences in manpower outsourcing will be advantageous

1. Service Crew

Job brief

• We are looking for competent and cheerful service crew to take and deliver orders. You’ll be the face of our restaurant and play an integral part in our customers’ experiences.
• Service crew responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus, serving food and beverages as well as anticipating customers’ needs. You need to be quick on your feet and have a polite and friendly attitude. Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you.

Responsibilities

• Prepare restaurant tables with special attention to hygiene and order
• Attend to customers
• Present restaurant menus and help customers select food/beverages
• Take and serve orders
• Answer questions or make recommendations for complementary products
• Work together with other restaurant servers and kitchen/bar staff
• Deal with complaints or problems with a positive attitude
• Issue bills and accept payment

Requirements and skills

• Proven restaurant serving or waiter experience is a plus
• Attention to cleanliness and safety
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Salary commensurate with qualifications and experience

What to expect

• 6 day work week
• Sales performance bonus
• On job coaching and training
• Staff meals and uniforms provided

Job Overview:

We are seeking energetic and customer-oriented individuals to join our restaurant as Food Service Crew members. The successful candidates will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and maintaining high standards of cleanliness and efficiency. This position requires flexibility to work on weekends and public holidays, as well as excellent teamwork and communication skills.

Key Responsibilities:

1. Customer Service:

Greet customers warmly as they enter the restaurant, engaging with them in a friendly and courteous manner.
Assist customers with menu selections, provide recommendations, and answer questions about ingredients and preparation methods.
Take food and beverage orders accurately and efficiently, ensuring special requests and dietary restrictions are noted and communicated to the kitchen staff.

2. Food Preparation and Assembly:

Prepare and assemble food items according to established recipes and presentation standards, following food safety and sanitation guidelines at all times.
Ensure all food items are served promptly and at the correct temperature, maintaining quality and freshness throughout service.

3. Table and Dining Area Maintenance:

Set up and clear tables promptly, ensuring they are clean, properly set, and stocked with necessary utensils, condiments, and napkins.
Monitor dining areas for cleanliness and appearance, promptly addressing spills, messes, or other issues to maintain a pleasant environment for guests.

4. Cash Handling and Payment Processing:

Process customer payments accurately and efficiently, using POS systems or cash registers to ring up orders, handle cash transactions, and provide change as needed.
Reconcile cash drawers at the end of each shift, ensuring all transactions are accounted for and discrepancies are reported to management.

5. Teamwork and Collaboration:

Work collaboratively with other team members, including kitchen staff, servers, and managers, to ensure smooth and efficient operations during peak service times.
Communicate effectively with colleagues to coordinate food preparation, delivery, and service, minimizing wait times and maximizing customer satisfaction.

6. Cleaning and Sanitization:

Maintain cleanliness and sanitation standards throughout the restaurant, including dining areas, restrooms, and kitchen areas.
Regularly clean and sanitize surfaces, equipment, and utensils according to established protocols, ensuring compliance with health and safety regulations.

Requirements:

· Previous experience in a similar role in the food service industry is preferred but not required.

· Flexibility to work on weekends, public holidays, and evenings as needed, with the ability to adapt to changing schedules and demands.

· Strong customer service skills, with a friendly and outgoing personality and a passion for hospitality.

· Excellent communication skills, with the ability to interact confidently and professionally with guests and colleagues.

· Ability to work efficiently in a fast-paced environment, multitasking and prioritizing tasks to ensure timely and accurate service.

· Basic math skills for processing payments and handling cash transactions.

· Knowledge of food safety and sanitation principles, with a commitment to upholding cleanliness and hygiene standards.

· Physical stamina and dexterity to stand for extended periods, lift and carry trays, and perform repetitive tasks.

We appreciate your interest in joining our team, and we look forward to reviewing your application. Please note that only shortlisted candidates will be contacted for further assessment.

EA Licence ID : 18C9520

EA Registration ID: R1765753

Key Responsibilities:

• Greet and assist patients and visitors.
• Handle patient registration and appointment scheduling.
• Answer inquiries and provide information about services.
• Coordinate communication between patients and healthcare staff.
• Maintain patient confidentiality and adhere to hospital policies.

Qualifications:

• N/O-level/ Nitec/Diploma Holders
• No need experience, training provided

Location: Outram

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Industry: Retail/Distribution

Location: Japan (Tokyo office)

Position: Customer Service & Admin Executive (Work in Japan) (Job ID: 19115)

Working hour: Monday - Friday, 9:00 - 18:00

Our client, a UK headquartered chauffeuring platform and car leasing business, is looking for a Customer Service & Admin Executive to join their pioneer team in Japan. This role will effectively support all admin and accounts associated activity as directed by the Finance Business Partner, APAC.

This role is responsible for ensuring daily reservations are well taken care, clients and suppliers are notified and updated of changes. Assist with client account management whenever required, and address to clients’ queries over the phone/emails with changes, new bookings, and any further assistance. This role also involves providing comprehensive administrative support to ensure the smooth operation of the office. The ideal candidate should possess excellent organizational skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.

Job Description:

Key Responsibilities:

・Responsible for the effective management of daily bookings, client queries, client quotations, assistance in event planning and execution.
・Engage in active listening with callers, confirming or clarifying information and diffusing clients if needed.
・Implement solutions to execute client events, responsible for all aspects of ongoing event priorities.
・Ensure SLA’s are met in line with company expectations
・Ensure that all processes are being adhered in order to deliver the highest possible quality standards.
・Dealing with all feedbacks and reporting findings to reporting Manager.

Administrative
・Provide full administrative support to reporting Manager
・Assist and support in basic financial tasks, such as processing expense reports, issuing invoices in a timely manner
・Input accurate pricing using in-house system and relevant databases
・Checking pro forma invoices and exporting
・Dealing with invoice queries and review supplier anomalous invoices
・Assist in onboarding new employees by preparing workspaces and necessary
・Perform ad hoc duties as assigned

Job Requirements:

・Prior experience in travel industry will be a value-add but not the primary criteria for selection of candidates
・3+ years of experience in customer services or a related field
・Good project management skill and handle multi-tasks independently to meet tight deadlines
・Good computer knowledge (Word, Excel, PowerPoint and Word Processing)
・Proficiency in both Japanese and English to liaise with Japanese speaking clients in Japan

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Lee Xin Hui

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Pasona Singapore Pte Ltd

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