Customer Service, Ops Exec- Digital Platforms (6 Months)
Full-time
Full-time
Others/Any
Singapore, Singapore
Customer Service
11 months ago
Supervising and overseeing the entire customer service process
Addressing customer issues promptly and efficiently
Formulating procedures and..
Supervising and overseeing the entire customer service process
Addressing customer issues promptly and efficiently
Formulating procedures and policies to enhance customer service effectiveness
Collaborating with other departments, including marketing, business development, and partnerships, to align customer service goals and initiatives
Proactively evaluating customer journeys to identify opportunities for improvement and achieve outstanding customer experiences
Developing presentations, training materials, and conducting training or briefing sessions for on-site and off-site operations teams
Embracing technology and innovation to simplify or automate operational tasks, aiming for cost savings and improved efficiency
Ensuring the regular update of Standard Operating Procedures (SOPs)
Providing administrative support and handling ad-hoc duties as assigned
Other information:
Work Location: Toa Payoh
Salary: $2,600 to 3,300
**We regret that only shortlisted candidates will be notified**
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Job Description & Requirements
Serves customers by providing product and service information and resolving product and service problems. Attracts ..
Job Description & Requirements
Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information.
Attend and respond to all customers feedback via emails, social media, phone calls, Google reviews and other channels.
Coordinate with internal departments concerning the feedback of customers.
Compile customer feedback and provide advisory to management by generating monthly dashboard data.
Assist to train outlet service crew on customer service.
Attend to customer enquiry and are comfortable with face-to-face video chat.
Deal with customer feedback and general inquiries via online and offline.
Identify, investigate and deal with customer issues accordingly.
Perform other ad-hoc duties as assigned by the management.
ALL RACES WELCOME
English and Mandarin speaking will mor advantage..
Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
Deploy successful marketing ca..
Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
Deploy successful marketing campaigns and own their implementation from ideation to execution
Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
Produce valuable and engaging content for our website and blog that attracts and converts our target groups
Build strategic relationships and partner with key industry players, agencies and vendors
Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
Oversee and approve marketing material, from website banners to hard copy brochures and case studies
Measure and report on the performance of marketing campaigns, gain insight and assess against goals
Analyze consumer behavior and adjust email and advertising campaigns accordingly
Occupation
Food & Beverage Executive
Job Description & Requirements
Food and beverage Executive are responsible for the daily operations of bu..
Occupation
Food & Beverage Executive
Job Description & Requirements
Food and beverage Executive are responsible for the daily operations of businesses that prepare and serve food and drinks to customers. Typical duties include providing an excellent dining experience, managing staff, ensuring efficiency and overseeing health and safety regulations.
Responsibilities for Food And Beverage Manager
Design attractive menus
Develop a relationship with regular customers
Follow food and safety regulations
Order food supplies for the kitchen
Ensure that customers are satisfied with food and service
Assist with marketing events
Create restaurant policies
Hire and train new restaurant staff
Able to teach & guide staff on food preparation
Able to hold weekly meetings for staff.
Simple deep frying & cooking experience is required.
Assistant Service Engineer (Security System / Software / Hardware / Troubleshooting)
Full-time
Full-time
Junior Executive
Singapore, Singapore
Customer Service
11 months ago
Well Established Company
Basic $2800 - $3000 + AWS + Variable Bonus
Excellent Welfare and Benefits + Career progression
Working location: Eas..
Well Established Company
Basic $2800 - $3000 + AWS + Variable Bonus
Excellent Welfare and Benefits + Career progression
Working location: East
Working days: Monday to Friday
Working hours: 9am – 6pm
Job Responsibilities:
Perform installation, preventive and corrective maintenance, troubleshooting, software enhancement, bug fixes, testing and commissioning to meet project requirements
Participate in meetings regarding project planning, installation, and maintenance of security systems
Perform other on-site activities related to functionality for software and hardware systems (e.g., backend and frontend equipment for various systems not limited to Access Control, Auto-Gate/Barrier, CCTV, and Intrusion Detection etc.)
System design and drafting diagrams using AutoCAD, etc
Contribute to technical assessments and support projects and maintenance
inspection activities
Any other tasks assigned by superior
Job Requirements:
Possess minimum Nitec and/or Diploma in Electrical Engineering, Electronic & Computer Engineering, Mechanical Engineering, and other related fields with at least 1- 2 years of relevant experience
Possess Class 3 Driving License will be an advantage
Candidates are encouraged to apply this position via Apply Now button with the following information in the resume
Work experiences and job responsibilities
Current and Expected salary
Reason for leaving
Date of availability
Education background
We regret that only shortlisted candidates will be contacted.
Our esteemed client, a recently established travel agency, is actively seeking a dynamic and highly motivated individual to join their team as a Custo..
Our esteemed client, a recently established travel agency, is actively seeking a dynamic and highly motivated individual to join their team as a Customer Service Agent.
Customer Engagement:
Engage with customers via various channels, including phone, email, and live chat.
Provide detailed information on travel destinations, itineraries, and related services.
Booking and Reservation Management:
Handle travel reservations efficiently, ensuring accuracy and completeness.
Liaise with airlines, hotels, and other service providers to secure bookings.
Issue Resolution and Customer Satisfaction:
Address customer concerns and complaints promptly and professionally.
Collaborate with internal teams to achieve swift issue resolution and maintain high customer satisfaction.
Sales and Service Enhancement:
Identify opportunities to promote additional services or upgrades to enhance the overall travel experience.
Strive to meet or exceed sales targets for ancillary services.
Documentation and Record Keeping:
Maintain accurate and comprehensive records of customer interactions and transactions.
Ensure all necessary documentation is complete for each reservation.
Adherence to Policies and Regulations:
Stay informed about industry regulations, company policies, and best practices.
Ensure strict compliance with all relevant travel regulations and guidelines.
Qualifications:
Preferably a diploma or equivalent; in travel and tourism .
Proven experience in customer service, with a preference for candidates with background in the travel industry.
Good verbal and written communication skills.
Strong problem-solving abilities with acute attention to detail.
Interested candidate may send your resume to[email protected] for more information.
Regret to inform that only shortlisted candidates will be contacted by our consultants.
Service Technician (Engineer 1/ Electronics/Electrical /Microelectronics) - ALL WELCOME/ NO EXP REQ
Full-time
Full-time
Others/Any
Singapore, Singapore
Customer Service
11 months ago
Position : Service Technician (Engineer 1/ Electronics/Electrical /Microelectronics) - ALL WELCOME/ NO EXP REQ
Location : KAKI BUKIT
Working ho..
Position : Service Technician (Engineer 1/ Electronics/Electrical /Microelectronics) - ALL WELCOME/ NO EXP REQ
Location : KAKI BUKIT
Working hours : 5 days work week; Monday - Friday, 830am to 500pm
Salary (commensurate with experience) : Gross up to $3200 (Basic up to $2600 + Transportation Allowance ($500 without Car / $1200 with Car) + 14 days Annual leave add 1 day per year capped at 21 days
Duration : Perm
Industry : MANUFACTURE AND REPAIR OF SEMICONDUCTOR ASSEMBLY AND TESTING EQUIPMENT
Main Responsibilities:
Service Engineers install, service, support, upgrade and maintain equipment. Training is provided to
support multiple equipment types.
To attend weekly meeting and presentation
To write technical report
To handle specific jigs during service jobs
Assist senior colleagues to perform higher-level job like robot teaching & sub-units
To perform 24x7 standby duties based on roster
To perform ad-hoc shift work when needed when required.
To perform ad-hoc delivery work
Requirements:
NO EXPERIENCE WELCOME - Training Provided
Diploma in Electronics/Electrical /Microelectronics Engineering. Might consider ITE with experience
Cleanroom working experience preferable but not a must
In the course of our expansion, our company is looking for an excellent Food Hall Operations Executive to join us on our new set up.
Currently we are..
In the course of our expansion, our company is looking for an excellent Food Hall Operations Executive to join us on our new set up.
Currently we are setting up SIngapore's largest outdoor F&B container park. Spanning an area of 38000 sqf, we aspire to create a space that goes beyond just the food, with community spaces, immersive art & entertainment experiences with a festival vibe.
The candidate we are searching for should possess rich F&B ground operations experience and acute business acumen, and will work closely with the Operations Manager on all the park’s operations matter.
Contemporary, Visionary, Suave - do join us, if you think you have what it takes!
Expected Job Responsibilities
Asssit to oversee the container park’s day to day operations
Achieve BU’s KPI and company objectives
Monitoring of operations team
Design operations framework
Monitor and enforce SOP and service benchmarks
Ensure high quality of customer service consistently
Maintain BU’s desired image and positioning
Manage F&B partners
Work with the Marketing Department and assist with tactical executions
Work with Business Department in achieving quarterly KPI
Requirements:
At least a Diploma in any discipline
Fluent in English and possess good interpersonal and communication skills
Experienced in designing and implementing GTO system
Minimum 2 years big scale operations experiences
Possess up to date industry trends
Good analytical skill and with numbers
Good work ethics, positive attitude and pleasant personality
Responsibilities:
Liaise with in-house partners, and any other related departments.
Evaluate and understand new technologies developed by fundame..
Responsibilities:
Liaise with in-house partners, and any other related departments.
Evaluate and understand new technologies developed by fundamental research laboratories.
Conduct and evaluate for market research and product research.
Develop new formulations and prototypes suitable for market in Asia Pacific.
Conduct trials & investigation in order to maintain & resolve quality issues.
Seek opportunities on any potential collaborations with third parties in Asia Pacific
Manage and lead project independently.
Survey market trends of plant-based foods in Asia Pacific and share information with interested parties.
Keep up to date with latest R&D and production process/equipment developments.
Discuss with production & sales on new product development such as production capabilities, cost settings that potentially can be accepted by markets etc.
Any other duties that may be assigned from time to time.
Requirements:
Bachelor of Food Science/Food Technology or related degree
Minimum 2 years’ experience in food-related industry dealing with cream & margarine, oils & fats and plant-based foods.
Equipped with knowledge & understanding of raw material & their functions.
Meticulous, good communication skills and organisational skills
Able to work well independently and in a team
Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to irene.lee(at)cvistahr.com
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion
Position Title: Assistant Service Engineer/ Service Engineer
Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
Working Hours: 5 days (Monday-Friday, 8:15 AM-5:30 PM)
Salary Package: Up to $3500 + AWS + Variable Bonus
Duration: Permanent Role
Key Responsibilities
Repair & maintenance of cleaning equipment; e.g. road sweepers, ride-on auto-scrubbers etc.
Must be able to perform troubleshooting on various electrical circuitry.
Engine and hydraulic knowledge with 1 or 2 years of working experience in the automobile industry (Electrical & Mechanical) will be an advantage.
Able to lead a team of technicians to provide excellent service support.
All other assigned duties.
APPLY NOW!!!
Minimum Diploma (Electrical Engineering)
Possess Class 3 driving license will be advantageous
Kindly apply through ANY of the following methods:
Submit your application by clicking the APPLY button;
Email your resume to Job(at)anradus.com.sg. Please indicate #65054 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131
Responsibilities:
To manage inbound and outbound cargos and operation activities.
Handle Transportation arrangement and coordinate with warehouse..
Responsibilities:
To manage inbound and outbound cargos and operation activities.
Handle Transportation arrangement and coordinate with warehouse operation team according to customer requirements.
To be responsible for maintaining acceptable and accurate inventory levels.
Work on monthly billing report for transportation and warehouse customers, do system invoicing, inventory report, warehouse and distribution tracking report.
Communication with customer to receive orders and enhance customer satisfaction.
To assist with warehouse team leader/Manager for quality control and continuous improvement.
Diploma in Logistic Management / Supply Chain / Business Management.
Minimum 1 years’ experience working in a warehouse environment in Singapore
Familiar with MS Office
High attention to detail who is meticulous and efficient.
Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion
Find Out Even More At: https://tinyurl.com/mindflex-full-time-position
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan M..
Find Out Even More At: https://tinyurl.com/mindflex-full-time-position
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.
Details:
Assist in shortlisting and recommending suitable tutor profiles to parents
Coordinate & arrange 1st tuition lesson between client and tutors
Assist with day-to-day Admin and Operations of company
4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
Assistant Director (Legal Service), local Statutory Board.
Responsibilities:
Selected candidate will be part of the PA Legal Division. Selected c..
Assistant Director (Legal Service), local Statutory Board.
Responsibilities:
Selected candidate will be part of the PA Legal Division. Selected candidate will provide legal advice and support to PA, its Divisions and Grassroots Organisations (GROs) in all aspects of its functions and duties including:
(a) Working with senior management to develop and implement policies and actions;
(b) Drafting of regulatory instruments such as legislations and subsidiary legislations under the purview of PA;
(c) Providing legal advice and interpretation with respect to various legislations administered by PA, as well as all other laws of Singapore as required by PA in the discharge of its duties and functions;
(d) Drafting, reviewing and providing sound legal advice on a broad range of legal issues;
(e) Drafting, vetting and advising on general corporate and contractual matters including, but not limited to, tender documents, Memorandum of Understanding (MOUs), tenancy agreements and other commercial documents;
(f) Developing and setting in place internal legal processes and guidance for the various PA Divisions and GROs, including setting up a repository of legal advice rendered to PA;
(g) Advising and managing potentially contentious matters;
(h) Managing and liaising with external lawyers; and
(i) Undertaking such other tasks/projects as may be assigned from time to time.
Requirements:
(i) A law degree and be called to the Singapore Bar (or other commonwealth jurisdictions).
(ii) At least 4 years post-qualification experience.
(iii) Corporate work experience (especially in contract law) would be an advantage.
(iv) Versatile and self-motivated with strong analytical skills.
(v) Able and willing to multi-task and work well under pressure handling a wide range of legal work.
(vi) Good communication and interpersonal skills; the ability to write and reason clearly and compellingly is essential.
(vii) Team player who is also able to work independently with minimal supervision.
Interest applicants, please apply through the portal. Alternatively, you can send your updated CV to [email protected].
An attractive remuneration and compensation benefits package awaits the successful applicant. Thank you for your perusal.
Roles & Responsibilities
- Greeting customers with a warm and friendly attitude, providing information about menu items, taking orders accurately,..
Roles & Responsibilities
- Greeting customers with a warm and friendly attitude, providing information about menu items, taking orders accurately, and addressing customer inquiries or concerns. Ensuring a positive customer experience and satisfaction.
- Preparing and serving a variety of food and beverage items, such as coffee, tea, sandwiches, pastries, salads, and snacks. Following recipes and portioning guidelines to maintain consistency in taste and presentation.
- Operating the cash register, processing payments, and accurately handling cash transactions. Recording orders and ensuring proper billing. Balancing cash register at the end of the shift.
- Maintaining cleanliness and hygiene standards in the cafe, including food preparation areas, dining tables, counters, and equipment. Following food safety protocols and ensuring proper storage and handling of perishable items.
- Preparing food and beverage orders promptly and accurately. Ensuring orders are delivered to customers in a timely manner, whether for dine-in, takeout, or delivery.
- Monitoring stock levels of food, beverages, and supplies. Restocking shelves, refrigerators, and display cases as needed. Reporting inventory shortages or discrepancies to the supervisor.
- Working effectively as part of a team, communicating with kitchen staff, baristas, and other crew members to ensure efficient service. Coordinating order priorities during busy periods.
- Assisting with closing tasks, such as cleaning tables, sweeping and mopping floors, organizing utensils, restocking supplies, and preparing the cafe for the next day's operations.
- Other ad-hoc duties assigned.
Requirements:
-No experience is required, training is provided.
-Friendly and customer service orientated
-Attentive to details
-Willing to work shifts, weekends and public holidays.
Industry: Logistics