• Assist to prepare quotation and costing, Lift drawings for lift installation and servicing contract tender or customers enquiry
• Use AutoCad to come up with drawings of our lift design and specification per customers request
• Follow up on quotation and tender
• Coordinate with factory to ensure timely delivery of lift equipment and spare parts
• Assist in project management during lift installation
• First point of contact with customers during lift installation
• Liase and coordinate with on-site technician and factories on technical issues on pre-sales and after-sales when required
• Attend sales and technical meetings
• Liase with technician on repair issues, scheduling and prepare quoations for repair and maintenace works

• Candidate must possess at least professional certificate/NITEC in Engineering
• Required languages English and Mandarin
• At least 2 years experience in lift and sales support

Location: Central, West, and East areas

Work Schedule:

• 5 days per week
• 14 days of annual leave

Responsibilities:

• Warm Welcome: Greet guests with a genuine smile to create a welcoming atmosphere.
• Queue Management: Efficiently handle customer queues to ensure smooth seating and enhance the dining experience.
• Order Processing: Skillfully use the Point of Sale (POS) system to process orders accurately and quickly.
• Exceptional Service: Consistently deliver outstanding food and beverage service, exceeding guest expectations.
• Customer Support: Respond promptly and courteously to customer inquiries, providing helpful information and assistance.
• Hygiene Standards: Maintain high cleanliness and hygiene standards throughout the restaurant to ensure a pleasant environment for guests and staff.
• Inventory Management: Assist in monitoring and restocking inventory to keep operations running smoothly.

Benefits:

• Monthly Performance Incentive: $80 (Terms and Conditions apply)
• Profit Sharing Incentive
• Variable Performance Bonus
• Two staff meals provided daily

Be a vital part of our dynamic team and help create memorable dining experiences for our valued guests! Apply now!

EA License 22C1383

EA Personnel R22110043

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Summary :

• Basic up to $3000+Incentive
• Location : Changi
• Entry Level are welcome to apply, training will be provided
• Company with great career growth

Job Scope :

• Provide excellent customer service by receiving and attending to customers.
• Identify and respond to customer needs.
• Advise and follow up with customers on technical, delivery, pricing, and additional charge issues.
• Prepare quotations and process job orders accordingly.
• Investigate customer complaints and recommend solutions.
• Assist in Customer Service Operations (CSO) duties when required.
• Perform other tasks as assigned by superiors.

Job Requirement:

• Entry level is welcome to apply, training is provided
• Candidates with related experiences as Admin / Customer service from Automotive background are welcome to apply
• Basic computer skill is required

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

EA License No: 20C0358

We are an ambulance company with 110-120 employees to date. Our company has been established since 2007, and we provide emergency and non-emergency medical transport within Singapore. We also provide medical coverage for events. Our company's philosophy is to provide good service for our clients while maintaining a supportive environment to develop the skills and talents of our employees. We are looking for dedicated, motivated individuals looking to work in a friendly and fast-paced environment.

Your responsibilities:

1) Human Resource

• Daily data-entry of all employees' timesheets, overtime, and leave
• Application, renewal, and cancellation of foreign worker passes
• Assist in the recruitment of new workers
• Prepare all employment-related documents
• Processing of all leave and claims, such as Maternity Leave, Childcare leave, Medical Leave, Annual Leave, NS leave, etc
• Payroll (Knowlege of Frontier HR Software)

2) Administrative

• Processing of employees' registration for courses and claims for eligible grants and schemes
• Recording and monitoring of employee certificates, and performing timely renewal as needed
• Issuance of receipt books, billing books, casualty record books, etc
• Ad-hoc duties as assigned by management
• Application, disbursement, and monitoring of petrol cards that are assigned to the drivers by management
• Handling of company's vehicle-related matters, such as yearly inspection and insurance renewal

We are looking for the following qualities in applicants:

• Positive attitude and willingness to learn
• We do not need applicants with previous employment in medical-related companies, but you will need to be adaptable to learn the requirements of our industry
• Ability to perform under pressure
• Be able to work well in a team with the office administrators and management staff
• Good command of Microsoft Word and Excel (including use of Pivot tables)
• Familiarity with the Singapore Employment Act and manpower regulations
• Ability to start immediately or within 2 weeks of acceptance of job offer
• Able to communicate with Chinese Speaking staff

Benefits:

• Monthly Sales Incentives
• Meals Provided
• Staff Discounts

Working Hours:

• 6 Days per Week, 8h to 10h between 7.30am to 9.30pm

Responsibilities:

• Provide good customer service
• Prepare beverage, serve customers and clear table
• Package food and beverage for sales
• Monitor stock levels and take order in POS system
• Perform day to day pre-opening and closing as per SOPs
• Ad-hoc duties assign by Chef

Requirements:

• Responsible, multi-task, fast-paced and willing to learn.
• Passion and positive attitude
• A good team player.
• Able to work 6 days per week and public holidays

Submit your resume (Word format) to [email protected] or, Text wa.me/86474090

Talents@Work Pte Ltd (21C0501)

Lin Shu Shu (R22109227)

Edith Patisserie is one of the leading bakeries in Singapore with a specialisation in unique buttercream cakes and bakes.

We are expanding our team and we are looking for a passionate and dedicated individual to join our team and make a difference by delivering the best customer service we can offer to our clients.

Job Scope:

· Interact with clients in-store and assist them with order placements and enquiries.

· Communicate with clients via phone and email to assist with their orders and enquiries.

· Prepare simple coffee beverages

· Manage cashier & stock inventory

· Maintain store cleanliness

The ideal candidate should possess the following traits:

· Strong communication skills with a passion for customer service

· Good at multi-tasking

· Well-organised with good time management

· Personable and professional, works well in a team

· 1-2 years of relevant working experience in retail sales or having experience in hospitality or customer service industry

· Knowledge of handling POS systems and various payment processing methods

Sounds like you? Join us today!

Job Type: Part-Time

Salary: $12-15/hour

Available shifts:

Flexi shifts, available shifts are from Mon-Sun, 930am-130pm, 9.30am-7pm.

Ability to commit to 4-hour shifts for 5 days a week is preferred.

Location: 275 Outram Road, S169064

Main Responsibilities

• In-charge for lease renewal agreement, negotiate and follow-up on terms of lease with stall tenants.
• Monitor sales and provide monthly sales, P&L reports
• Handle paperwork related to licensing, permits, and other regulatory requirements.
• Direct and manage retail stalls according to company SOPs and regulatory requirements
• Manage external service providers
• Tech Savvy, hands-on with good problem-solving skills relating to coffeeshop/food court operations and customer issues
• Work closely with the cross functional departments to ensure business continuity
• Point of contact between outlet and HQ
• Train Outlet staff on Point-of-Sales (POS)
• Manage equipment maintenance
• Ensure the smooth operations of the outlet
• Ad-hoc deliveries of goods/forms to outlets
• Other work scope as required by business needs

Requirements

• SG/PR Only
• Nitec or above
• 1 year or more experience with similar roles before is advantageous.
• Possess a valid class 3 Singapore driving licence to drive company van
• Excellent interpersonal and communication skills.
• Ability to communicate in Mandarin as internal communications are with Chinese Stakeholders
• Organized and detail oriented.
• Proficient in Microsoft Office (Words, Excel and Power Point); added bonus on knowledge with POS system.

We regret to inform that only shortlisted applicants will be notified.

- 1-2 years full time outsource contract (renewable)

- Up to $2300 + PB

- Mon to Fri, 8.30am to 6:00pm (Alternate Saturday ; 8.30am - 12.30pm) OR Mon to Fri; 8.30am to 5.30pm (Alternate Saturday ; 8.30am - 12.30pm)

- AMK

Job Responsibilities:

Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate
• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.
• Proactive manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Ensure smooth customer transactions at all times and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties as assigned by Team Lead and/or Branch Head

Period:

• 1 - 2 years full time outsource contract (renewable based on performance and headcount needs)

Location:

• Ang Mo Kio

​Working hours:

• Mon to Fri, 8.30 am to 6 pm (Alternate Saturday; 8.30am - 12.30pm) OR Mon to Fri; 8.30am to 5.30pm (Alternate Saturday; 8.30am - 12.30pm)

Salary:

• Up to $2,300 + Performance Bonus

Job Requirements:

• Candidate with prior experience in outbound call preferred
• Candidate with prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Excellent in customer service delivery
• Organised, self-motivated, and result-oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills
• GCE ‘O’ levels and above

​

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House #19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

• Leading Education Platform in South East Asia
• Attractive Remuneration Package

Responsibilities:

• Deliver professional customer service to hotline calls and front desk walk-ins.
• Be the first point of touch with customers.
• Handle and resolving customers enquires and feedbacks.
• Ensure that complaints are monitored and resolved.
• Able to handle emergency situations/complains appropriately should the situation arises.

Requirements:

• Diploma in all disciplines of study.
• No experience needed (Training provided)
• Candidates from Hotel / Hospitality / Retail industry preferred. Ex Cabin Crew welcome to apply too.
• Good communication skills and customer service orientated attitude
• Ability to liaise with English & Chinese speaking clients is essential.

Working Hours: 5 days work week (3 weekdays + 2 weekends)

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/L979YVW6 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

Responsibilities:

• Control, manage and oversee claims and customer services delivery for the products distributed and serviced ensuring all contracted service levels and KPI’s are met
• Manage all Governance Meetings with the Service Partner and companies
• Ensure that there are no data breaches and that all agreed processes are met by the Service Partner
• Manage all complaints received from any stakeholder, ensure that they are resolved and reported with full service recovery in place
• Update Brokers and Agents on any enquiries received regarding claims
• Carry out regular reviews of all pending claims cases and ensure process improvements are put in place
• Ensure that the Service Partner is fully aware, and have embedded, any changes in guidelines, product changes and process updates
• Support and where necessary, manage Agent and Broker meetings
• Act as the key point for products reinsured, for all new product launches, projects and on-boarding of new customer groups
• Ensure that Service Levels for Customer Service and Claims Delivery are met
• Provide training to the Service Partner for customer service skills, claims adjudication protocols and product knowledge including validation testing and service skills
• Adjudicate claims and provide guidance on claims assessment to the Service Partner
• Deliver performance reports as required by the business
• Carry out claims analysis in order to present key statistics and information to the key stakeholders
• Work closely with the Service Partner to assist in delivering customer service standards in line with their contractual obligations
• Ensure that the policies and procedures are in place to fully support the Service Partner so that they can deliver an optimised service
• Assist in the provision of training and support to the Service Partner on any area of service delivery as needed
• Oversight and management of the adherence to customer service protocols whether by voice or in writing to the customer and/or agent in line with agreed processes
• Excellent service delivery from the Service Partner – meeting all the agreed SLA’s
• Demonstrating the ability to handle commercial decisions as needed to respond to customer issues

Requirements

• Account servicing in insurance sector is a must
• Strong customer service skills
• Empathy and understanding
• Ability to represent and appreciate the commercial arrangements within the businesses

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Summary:

As the Client Engagement Officer at New Hope Community Services, you will be an integral part of our mission to bring change into the lives of the displaced and disadvantaged in the community. You’ll look after the safety and well-being of the residents in our shelter, ensuring day-to-day operations run smoothly so that our beneficiaries always have a safe space to return to and rest.

Key Responsibilities:

Client Supervision

• Provide administrative and operational support in overall shelter operations.
• Handle day-to-day general queries from shelter residents.
• Assist in the admission and orientation of new shelter residents.

Conflict Management

• Manage general disputes that may occur between co-living shelter residents.
• Respond to incidents within shelter units, such as de-escalating crisis situations, and notify Client Engagement Executive / Senior Client Engagement Executive for the next action step.

Workplace Safety and Health

• Support the maintenance of the security, health, and safety of the shelter environment.
• Access shelter units for maintenance checks, perform minor maintenance repairs and/or contact repair persons for necessary maintenance.
• Enforce shelter rules and conduct shelter inspections for compliance with shelter rules.

Administration

• Collect statistics for monitoring and evaluation of activities and programmes of the shelter.
• Perform and assist in data entry for client and operational records.
• Collect and maintain records of payments from clients for shelter fees and utilities.
• Maintain records of the distribution of rations / assistance to shelter residents, including the inventory of in-kind donations.

Others

• Any other related duties in New Hope CS as assigned by Reporting Officer.

Accountability

• Reports to the Client Engagement Executive / Senior Client Engagement Executive.

Competency Requirements:

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong responsibility skills.
• Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly.
• Self-motivated individual with the ability to work independently.
• Physically fit for general work

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

• Minimum GCE ‘N’ Level / ‘O’ Level / Nitec Certification in related disciplines
• Willing to work shift hours (including weekends, and overnight shifts) and be operationally ready for emergency deployment on off-days.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

Job Scope

• Patient Registration
• Appointment scheduling
• Handle enquiries from patient and visitors
• Customer Service
• Any ad-hoc duties

Requirement

• Min N/O level
• Prior healthcare experience will be preferred

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Highlights

• AWS + VB + 5 days
• Transport pick-up at Clementi MRT
• Front Office
• Aerospace
• MNC
• BaaN/ ERP/ SAP

Responsibilities

• You’ll handle customers’ orders for piece parts and repair units.
• You’ll manage Turn Around Time (TAT) for repair units.
• You’ll monitor and follow-up sales & purchase order activities.
• You’ll handle customer complaints and provide necessary solutions to satisfy customer requirements.
• You’ll manage retrofit and warranty administration.
• You’ll generate reports and perform administrative duties.
• You’ll act as the liaison for other departments (Workshop, Logistics, QA) on customer’s orders.
• You’ll fulfill “On Call” Duty (i.e.: AOG) if volunteer to be on standby.
• You’ll reduce the aging of un-invoice activities.
• Any other tasks as assigned.

Requirement

• GCE A level or Diploma in Business Administration or similar discipline, with minimum 3 years of related experience in customer service in an MNC environment.
• Knowledge of Aerospace products and services.
• IT literate, proficient in MS applications, particularly MS Excel
• Knowledge of BaaN software (or similar such as ERP, SAP)
• Good communication skills (oral and written) to interact with internal and external customers.
• Ability to work independently, responsibly and professionally in the works.
• Willingness and ability to work in a global, multi-cultural environment with teamwork skills.
• Willingness to work a flexible schedule and may require working beyond the stipulated hours if situation dictates.
• Will be required to attend/support meetings, seminars, exhibitions, visit to customers and company functions.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092

Job Description:

• Perform frontline operations that include (but not limited to) registration, appointment scheduling, referral booking, dispensing of medication and cashier duties.
• Attend to walk-in patients and answer phone enquiries.
• Perform chaperon activities and assist in explaining the procedures to patients.
• Support doctors in language translation when needed.
• Proper maintenance of patients’ records and keeping count of drug inventory.
• Responsible for daily operations matters and it includes collating & compiling patient management indicators.
• Support in the submission of medical reports and claims.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Work Schedule:

• Workdays: 5 days per week
• Weekly Hours: 44 hours (overtime payable)
• Annual Leave: 14 days

Responsibilities:

• Warm Welcome: Greet guests with a warm and genuine smile to create a friendly atmosphere upon their arrival.
• Queue Management: Efficiently manage customer queues to ensure smooth seating and enhance the dining experience.
• Order Processing: Skillfully operate the Point of Sale (POS) system to process orders accurately and promptly, ensuring seamless service.
• Exceptional Service: Exceed guest expectations by consistently delivering exemplary food and beverage service.
• Customer Support: Address customer inquiries promptly and courteously, providing accurate information and assistance as needed.
• Hygiene Standards: Maintain impeccable cleanliness and hygiene standards throughout the restaurant premises to ensure a pleasant environment for guests and staff alike.
• Inventory Management: Assist in monitoring and restocking inventory to facilitate smooth operations and minimize disruptions.

Benefits:

• Monthly Performance Incentive: $80 (Terms and Conditions apply)
• Profit Sharing Incentive
• Variable Performance Bonus
• Two Staff Meals Provided Daily

EA License 22C1383

EA Personnel R22110043

Job Descriptions:

• Perform a full range of services on the company’s products, including maintenance, commissioning, troubleshooting, installation, warranty repairs, and other specialized tasks.
• Execute service tasks to the highest standards in accordance with company policies, procedures, and industry best practices.
• Complete service assignments safely and efficiently, aiming to minimize callbacks and warranty expenses.
• Prepare detailed service reports for each service order; for tasks extending beyond one week, submit progress reports weekly.
• Identify and promote additional services, parts, and products during fieldwork; communicate potential opportunities to the service office through reports or direct feedback.
• Supervise subcontractors representing the company to ensure work meets company standards.
• Mentor and train team members to share knowledge and improve overall service capabilities.
• Maintain service vehicle and equipment in excellent condition.
• Develop and sustain customer relationships to foster the growth of the maintenance client base.
• Ensure job site safety at all times, adhering to the company’s safety protocols and standards.
• Perform any other ad-hoc or assigned duties as required.

Job Requirements:

• Nitec or Diploma in Building Services, Electrical Engineering, Mechanical Engineering, or a related field.
• Minimum of 1 year’s experience in the M&E industry, with preference for experience in data centers or mission-critical infrastructures.
• Experience in preventive maintenance and troubleshooting at client sites.
• Service-oriented with strong analytical and problem-solving skills.
• Resourceful, dynamic, and highly motivated with strong leadership abilities.
• Excellent interpersonal and communication skills with the ability to interact effectively with people at various levels.

Responsibilites:

• Ensure that our customer service revolves around putting customers first, maintaining their satisfaction, and building strong connections with both customers and colleagues.
• Uphold and enforce the standards and procedures we've set for customer service, ensuring that every interaction reflects our commitment to excellence.
• Provide comprehensive support to customers in the department store, covering various services such as processing tax refunds, assisting with smart card applications, making public announcements, and managing lost items.
• Quickly and effectively resolve any issues or concerns raised by customers, with the primary goal always being to ensure their happiness and contentment.
• Respond promptly to customer enquiries, follow up diligently on any necessary actions, and handle feedback and complaints efficiently to ensure swift resolutions.
• Listen attentively to customer feedback and suggestions, analysing them to identify areas where we can enhance our service standards and continually improve the overall customer experience.

Requirements:

• Minimum GCE O Level
• At least 1 year of customer service experience for Junior role
• Good communication and interpersonal skills
• 5 days work week with 2 rotating off days
• Rotating shift system, 930am to 630pm / 1240pm to 940pm (Shift allowance is provided)

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Responsibilites:

• Receive and record all inquiries, gathering caller details such as name, company, and contact information for follow-up by sales staff.
• Aid in preparing proposals based on information provided by Sales and Marketing teams, both verbal and written.
• Generate invoices and compile monthly reports for consolidated billing purposes.
• Maintain and organize the filing system and waste information on SWM software.
• Assist the Customer Service Manager in ensuring smooth daily operations within the team.
• Support the Customer Service Manager and Sales Director in customer care matters, including handling feedback and complaints, and gathering market intelligence.
• Update the customer database with information on existing and potential customers.
• Coordinate with various departments, such as logistics and operations, to ensure customer requirements are met effectively.

Requirements:

• Diploma holder and above
• At least one year Customer Service experience
• Adaptability, problem-solving, and analytical skills
• Good communication skills and pleasant personality

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Description

Job Highlights
05-day 44 hours work week
End-year performance bonus
Group medical, hospitalisation and dental insurance

Job Description

Open Farm Community- Management Trainee (Farm to-table concept) - $2800 - $3000
Up to $2,500 Completion Bonus "Terms & Condition Applied"
05-day 44 hours work week

Management Trainee Program

As a Management Trainee, you will assist our leaders and will be trained in the full suite of restaurant operations, including manpower planning, managing stock control, quality control, restaurant operations, people management and excellent customer service delivery.

As part of the 12-month training program, new recruits typically spend six months learning the basics of restaurant operations. Once they master the workings of key positions, they are given increasing levels of responsibility and training in preparation to take the next step in their career. Each level of learning involves an extensive training sequence conducted both in the academy and in operations. At the end of the 12-month program, trainees receive a completion bonus.

Team Benefits

• Amazing career growth and promotion opportunities
• Industry-leading packages
• 05-day 44 hours work week
• End-year performance bonus
• Group medical, hospitalisation and dental insurance
• World-class coffee, wine, food and leadership education
• Overseas expansion exposure opportunities
• Free staff meals and drinks
• Discount across all SEG brands
• Group D&D and team bonding events
• Team member referral bonus
• Great annual leave
• Additional Information

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Industry: Bus CCTV / Software / System
Working Days: 5days
Working Hours: 9am – 6pm
Location: Ubi Rd 1, Singapore
Salary: $2200 - $2400

Responsibilities:

• Making & receiving customer inquiry calls
• Handling customer complaint.
• Collecting & analysing customer feedback
• Responding to customer reviews
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange CCTV installation or maintenance booking with the customer

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

• Handle existing customers – Collaborate with other departments within the company to provide seamless logistics solutions for our customers.
• Provide quotations to customers and follow-up to secure business / activate shipments.
• Coordinating receipt and record of import / export / Cross trade via air or sea shipments.
• Liaising with origin and destination offices / agents for shipments arrangement.
• Liaising with origin and destination offices on air / sea-LCL consolidation program.
• Shipment arrangements / follow-up and provide updates to customers.
• Liaising with other departments, making sure operation runs smoothly.
• Ensuring that shipments are handled smoothly and intermediate issues are solved.
• Ensure all documentation is accurate and up to date, including bills of lading, commercial invoices, and other necessary paperwork.
• Check / collate documents and send them to OPS Team for billing.
• Insurance related matters - purchase insurance, follow-up on claims (if any).
• Provide customers support to Sales persons for their new potential clients when they are out of office.
• Back-up for fellow teammates when they are absent.
• Any other adhoc duties assigned.

Requirements:

• Possess Diploma/Degree in related discipline
• Good knowledge of International Logistics Services
• Minimum 2 years of relevant experience
• Independent and team player with strong self-initiatives and communication skills

5 day work week

Changi South Area

Freight forwarding Co.

Interested candidates, please forward a detailed resume as MS Word format to [email protected]

Tempserv Pte Ltd
License No: 06C3745
Attention: Audris Teo / EA Personnel No: R1102063