Job Description

• Industry/ Organization Type: Manufacturing/Semiconductor Technology
• Position Title: Customer Service Engineer
• Working Location: Kallang
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + VB
• Duration: Permanent

Key Responsibilities

• Pre and post-technical support to customer on vision.
• Provide technical support to customer.
• Provide on-site service.
• Evaluate and qualify new products.

APPLY NOW!!!

• Diploma or Degree in Electrical / Optics Engineering with at least 3 years of experience in machine vision application.
• Able to travel locally and overseas on short notice.
• AOI experience is welcome.
• Good understanding of camera / lens / optical.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65778 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Responsibilities:

• Diagnosing issues on the service site and subsequently repairing or replacing defective parts.
• Commissioning and decommissioning our equipment.
• Studying plans, drawings, specifications, and work orders to ascertain work requirements and the sequence of repairs and/or installations.
• Ensuring that deadlines are met for service, repair, and overhaul work.
• Providing technical support for service calls.

Requirements:

• Minimum NITEC in Mechatronic/Electrical or Electronics Engineering or it's equivalent
• At least one year of related field service experience
• Understanding of relevant electrical codes, standards, and regulations.
• Proficiency in installing, repairing, and maintaining various types of electrical system equipment and components.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Accurately capture service related information as determined by the scope of responsibility for creation of field service notifications and orders, through to completion.
• Provide accurate, factual reports to the team leader or technical support personnel to enable informed decisions and decide on actions to resolve product issues.
• Responsible for end to end pump servicing from installation, commissioning to after sales services.
• Provide onsite advise to customers on technical issues.
• Project, perform and deliver under pressure with tight deadlines when necessary.
• Responsible for performing Installation and commissioning activities.
• Appraise, troubleshoot, repair of vacuum pumps.
• Setting up workshop for repair of vacuum pumps.
• Provide front line support for key field service activities in line with customers’ requirements. Examples being basic fault finding, rectification and planned maintenance activities.

Job Requirements:

• 'O' level/ ITE/ Diploma with 1-2 years of hands-on experience in servicing major brand of Industrial and Semicon vacuum pump (wet and dry pump).
• Experience in Edwards, Leybold, Busch, Pfeiffer, Adixen, Ulvac pump will be an addvantage.
• Proficient /able to interpret technical drawings and documents.
• 5 day work week.
• Attractive Benefits.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan Mah/ R1108310

• Work closely with overseas agent/partner and customer for scheduling of shipment.
• Check on vessel sailing schedule, source for quotations, negotiate rates with carrier and co-loader, and confirm booking with carrier.
• Follow up and update customer on all shipment details, schedule and status.
• Request loading plan from freight forwarder at least 2 working days before vessel expected time of arrival and share loading plan with customer; and coordinate on all loading issues.
• Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy.
• Respond to customer enquiries and provide quotations to customers promptly.
• Ensure timely and accurate processing of orders and issue billings accordingly.
• Ensure procedures for processing of orders with specific restrictions and that require price approval are strictly adhered to.
• Analyse data pertaining to customer feedback and complaints to identify key focus areas; and propose and executive action plans to enhance quality of service, improve process efficiency and service standard so that optimal results are achieved.
• Perform scheduled service call to customers semi annually to gather customer feedback and strengthen relations.
• Prepare and handle full set of shipping documents including but not limited to submission of dangerous goods form to carrier if necessary, transhipment and export permit, master bill of lading, house bill of ladings, certificate of origin application, tax invoice and arrival notice.
• Send stuffing photos, tally sheet, shipping note and final summary to overseas agent/partner.
• Arrange for cargo pick up, permit clearance and transfer; and attend to customer queries; and engage haulier services when necessary.
• Check commodity harmonized system code if applicable.
• Verify and analyse information gathered from customers’ feedback; and resolve the issues on the spot whenever possible. Otherwise, work closely with the relevant department to ensure customer complaints are appropriately addressed, service recovery are carried out promptly and preventive actions are in place to prevent recurrence of similar issues.
• Provide administrative support when necessary and this includes but not limited to filing, data entry, retrieval of documents, etc or any other duties assigned.
• Manage and coordinate the flow of information between customers, warehouse and the transport team concerning the status of orders, incoming shipments, arrangement for cargo pick up, engagement of haulier services, unstuffing of incoming shipments, delivery arrangement, wrong orders, returned/damaged goods, unavailable loading bay at customer site, direct reject of orders at point of delivery, etc.
• Ensure that critical information with regard to urgent delivery, special timing request are communicated and follow up with the transport team till completion of delivery.
• Liaise with customers to evaluate and establish actual reason for direct reject of orders at the point of delivery; and rectify the error when necessary and work with finance to process credit note promptly and accurately.
• Work closely with accounts team to: a. Resolve and reconcile credit note discrepancies against payment made by customers; b. Resolve and reconcile price error in orders and generate price difference credit note upon receipt of approval from customers and the Company.
• Exercise good customer service skill when managing difficult customers and/or customer complaints.
• Other ad hoc duties as assigned.

Job Requirements:

• Diploma & above with 1-2 years relevant experience.
• Diploma/ Degree in Logistics/ Shipping with NO Experience is welcome to apply. Training will be provided.
• Prior experience in customer service and/or in the logistics industry would be distinct advantages.
• Knowledge in import/export shipping procedure, incoterms and documentation are added advantages.
• 5 day work week.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan Mah/ R1108310

Job Description

• Industry/ Organization Type: Safety Tech MNC
• Position Title: Service Engineer (Marine)
• Working Location: North-East – Ang Mo Kio
• Working Hours: 5 days (Mon to Fri: 8.30 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS+ Performance Bonus + Mobile Allowance and Transport Allowance
• Duration: Permanent

Key Responsibilities

• Inspecting safety equipment (e.g. Fire Detection System, Gas Detection System)
• Resolving onsite malfunctions
• Rectification of safety systems
• Repairs and technical improvements
• Installation and commissioning of new systems
• Ensure proper maintenance of onsite equipment

APPLY NOW!!!

• ITE in Electrical or Electronics
• Min. 1 year of working experience in a hands-on job
• Experience as a field engineer or similar role in a Marine background is a plus
• Comfortable with travelling out of Singapore for work
• Able to work in adverse weather and overtime and weekends
• Willing to be assigned onboard ships at anchor, in shipyards, or abroad, should the job require it
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66085 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Responsibilities:

• For some of our brands, you have to manage the entire process in the planning of procurement, supply chain activities and inventory control
• Prepare Purchase Orders and facilitate customs clearance and all necessary arrangements for smooth inventory replenishment
• Work with sales team and analyse demand pattern to forecast orders and stock levels in warehouse
• Liaise with logistics suppliers to ensure the best quotations for supply chain services
• Manage relationships with vendors, suppliers and contractors that facilitate smooth flow of logistics and storage services
• Perform other duties as may be assigned from time to time

Competencies:

• Entry level candidate are welcomed
• Strong analytical skills
• Good team player in a growing department
• Ability to multi-task and prioritise work schedules
• Proficient in the use of computer applications and systems

Your Day to Day -

• Provide excellent guest services to all guest patronise the restaurant
• Able to anticipate needs from all guest
• Assist to maintain high standard of cleanliness for the restaurant
• Suggest to guest on the selection on the menu
• Engage with the guest
• Attend to any add hoc duties assign by the manager

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

Purpose of the Job

• Responsible for alignment of IT Services Catalogue in supporting AET’s IT strategy and plans, and represents all AET IT services provided, as primary/main IT representative
• Responsible for AET User/Customer satisfaction
• Responsible for all Service Delivery and Service Support actions taken to ensure they meet AET business needs and IT requirements
• In line with supporting AET Shareholder Scorecard (year-by-year), manage and achieve business and performance objectives set for the following:
  • Global IT Services Delivery Function and Teams – Staff Performance Management
  • Design and Introduction of (new) IT Service in line with expected Group/AET capabilities and benefits to be delivered
  • Availability of IT Services provided in line with meeting agreed performance levels
  • Delivery of IT Services in line with meeting SLAs (Service Level Agreements)
  • Resolution of Incidents
  • Fulfilment of Service Requests
  • Change Management (IT Service Configurations)

Key Accountabilities

• AET IT Services – Primary/Main Representative
• Champion the endorsed Group/AET IT service culture
• Ensure alignment of IT Service Delivery and Support solutions to AET’s business needs and IT requirements
• Assist in SLA negotiation efforts with AET business departments/functions
• Provide oversight to AET IT Service Owners
• Direct and oversee the maintenance of AET’s IT Services Catalogue
• Ensure compliance to processes and controls, with priority on procurement and cybersecurity.
• Manage activities towards providing appropriate access rights for authorized users and prevent access from unauthorized users
• Verify that for solution transitioning to operations, there is a defined and agreed-on set of criteria which will be used to assess the readiness for go live. Ensure that an overall approach for  service validation is defined at the outset of all solution delivery projects
• Work closely with Head of IT, AET Application Managers , Group ICTon IT solution/service sourcing decisions
• Direct and oversee the maintenance of a single source repository (incidents, service requests, change requests) on all  IT Services delivered to the business
• Manage and convene CAB (Change Advisory Board) meetings for urgent (including Emergency Change related) RFCs (request for change) 
• AET User/Customer Satisfaction 
• Direct and oversee the management of IT Service Accounts (User/Customer Needs and Relationships) 
• Work with business users to identify and prioritize business support needs, issues and their resolution
• Champion and promote service improvements on an on-going basis to continually improve customer satisfaction with IT services
• Direct and oversee periodic user/customer satisfaction surveys 
• IT Service Delivery and Support Operations – Process Effectiveness and Assurance 
• Accountable for overall process effectiveness and assurance (that primarily covers the core processes noted below)
• IT Service Account Management (IT Services Catalogue, Business Use Cases, IT Strategic/Operations Planning, IT Service Quality Assurance)
• IT Service Transition Management – IT Service Operations (Delivery, Support) readiness for introduction of new IT Services
• Incident/Problem Management (Incident Classification and Prioritization Criteria, Management of Level 1, 2, 3, 4 Resolution Points, Audits of Incident Tickets)
• Be knowledgeable of the Cybersecurity Control Standards, enforce those controls and manage major cybersecurity breaches.
• Change Management (IT Service Configurations) 
• AET IT Services Delivery and Support Operations – Performance Management  
• Maintain day-to-day responsibility for the ownership and resolution (including any referral or escalation as may be necessary) of service management issues
• Monitor, measure, report and review current performance of services and components in the enterprise IT environment and ensure IT capacity meets business needs
• SLAs (service level agreements) and OLAs (operational level agreements) are met 
• Review service metrics (KPIs) in supporting continuous improvements
• Champion and promote service improvements on an on-going basis to continually improve quality of IT services
• Set service performance management metrics, and direct the preparation of period management reports
• Capable of executing Crisis Management Responsibilities as required by role
• To comply with Company’s policies and Code of Conduct and Business Ethics (CoBE)
• Other duties and projects may be assigned from time to time

Qualifications

• Education:
  • Any Bachelor degree preferably Software Engineering or Computer Science
  • Ideal:
    • General-level Microsoft Certified Systems Engineer (MCSE) certification
    • General-level IT Service Management certification, e.g., ITIL
    • General-level Project Management certifications, e.g., PMP, Prince II
• Experience:
  • Min 7 years of professional experience in IT Service Delivery and Support type operations and organization with exposure to Cybersecurity Control Standards
  • Leading cross-functional teams (business, IT) on projects and/or operational initiatives.
  • Managing service accounts (technical, customer relationships)
  • Active involvement (5+ years) in project-level and operations-level engagements with senior-level business and IT stakeholders at planning, design, implementation and operation stages for IT service deployments
  • Experience with related IT Vendors (third party) an advantage
  • People Management and Team Building/Management
  • IT Service Management (ITSM) KPIs and Processes, e.g., ITIL
  • Problem Solving and Decision Making, e.g., Kepner Tregoe

Customer Service Assistant (Mon-Fri, East, Up to $2200)

Salary up to $2200
Workdays: Mon- Fri, 10-7pm
Location: Macpherson

Responsibilities:

• Provide good customer service
• Assist customer on enquiries and requests
• Coordinate deliveries pick up and collection
• Data entry and process documents
• Assist in ad-hoc administrative duties when required.

Requirement:

• With Customer Service Experience

You may email your resume to [email protected] or whatsapp wa.me/6590066657 for more information.

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Lee Ming Hui (Reg No. R21102976)

Responsibilities:

• To assist in liaison with sub-contractors, suppliers and vendors.
• Responsible in planning maintenance schedule and monitor the schedule to ensure that works are completed within stipulated schedules with skill, efficiency and quality.
• General administrative works.
• Preparation of maintenance schedule after the project handover form signed off by client and received from respective project engineers within two weeks’ time.
• Prepare quotation and costing for minor works, Adhoc works & maintenance.
• Assist in building Permit-To-Work submission & worker security clearance for all the maintenance works and minor works.
• To maintain stock record.
• All other adhoc duties as instructed by the superior.

Requirements:

• Minimum ITE / Diploma
• 2-3 years of related experience
• Proficient in MS Office and Excel
• Good Verbal and written communication skills and able to interact with people at all levels
• Ability to work independently and as a team
• Able to start work immediately or within short notice

Two MICHELIN-starred Saint Pierre is a modern French restaurant located at One Fullerton & we are looking for committed & experienced individuals to join our team.

Role Description

• As a F&B Executive, the incumbent will be assisting the Restaurant Manager in the day-to-day functions of the restaurant.
• A F&B Executive should be proactive and methodical, dispensing their duties with a smile to ensure that they provide efficient and excellent service to the guests at all times.
• The incumbent will take directions and guidance from the managers and operationalise all customer interactions, ensuring that all restaurant service standards and standard operating procedures are maintained.
• The F&B Executive will manage all customer interactions, including seating, recommending/upselling menu items, taking orders, fulfilling orders and servicing their needs as guests of the restaurant.
• The incumbent must assist in other operational functions including restaurant opening and closing duties, cleaning and clearing tables and other side duties, e.g. polishing glassware, filling condiments.
• A F&B Executive is expected to be a team player, stepping up to assist, support and lead other members of their team when necessary.

Requirements

• Degree in Hospitality, Restaurant Management, or other.
• Individuals with 1-2 years of experience in a fine dining restaurant/Michelin-starred establishment or similar setting.
• Passion to develop career in a fine dining restaurant.
• Able to work shifts, weekends and public holidays.

Send your resume to [email protected]

About MyQueen:

My Queen is the 1st prenatal and postpartum wellness centre located in Sentosa, supported by a medical team. We aspire to provide prenatal and postpartum care for our quintessential women, to empower and support modern women in their maternal journey.

We strive to educate our mummies on topics varying from breast care to infant care. Marrying modern knowledge and traditional cultural insights by maternal-infant experts, we would like to deliver a blended maternal care model that emphasizes parental bonding and positive emotional wellbeing. We believe in a Happy Mum, a Happy Baby.

To learn more, please watch a short video about what we do here or visit our website here.

To learn more about what we do, please watch this video or visit our website.

We have also appeared on Channel New Asia, Channel 8 News, Lianhe Zaobao and Yahoo.

We are looking for an experienced Business Development Specialist who is passionate and capable of driving market development for our startup. This role will be focused on increasing the reach of prenatal and postpartum services to all the quintessential women; and requires the industry background, strategic thinking, and communication skills to establish our company as the leader in this maternal and child market. In this role, you will address rapidly changing customer needs, drive the right service solutions, and enable the ecosystem of partners and customers smoothly. The candidate should be proficient in English and Chinese to manage our company’s customers.

• Being a key part of the team focusing on prenatal and postpartum services
• Development of go-to-market strategies in Singapore and subsequently regionally (APAC)
• Engaging with customers and strategic partners in the maternal and child ecosystem
• Work closely with marketing team to design marketing campaigns that address the pain points of customers
• Work closely with our partners to develop and curate attractive services desired by our customers
• Actively working to increase customer size
• Actively working to build a robust ecosystem that involves varied stakeholders, not limiting customers, partners, and advisors.

A successful candidate should have:

• Minimum 1 year of business development experience in or selling to the maternal and child healthcare industry
• Significant leadership experience working with partners, with demonstrated experience interacting at the management level
• Good knowledge and understanding of the prenatal and postpartum industry
• Demonstrated ability to think strategically and analytically about business and service, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus.
• Strong leadership skills are key, along with proven verbal and written communication skills and the demonstrated ability to work effectively across internal and external organizations.
• Bachelor’s degree in technology or equivalent industry experience

Sales Manager (FMCG Non-Food / Health & Beauty)

Location: Woodland

Salary : $4000 + Commission

Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

• Formulate strategic plans and initiatives aimed at bolstering business channel expansion.
• Manage sales accounts, catering to various sectors including general trade, convenience stores, wholesalers, modern trade, and food service, with a focus on nurturing strong customer relationships.
• Drive the acquisition of new accounts and the promotion of existing and new products to both current and prospective clients.
• Meet sales objectives by achieving targets, managing channels effectively, and controlling costs.
• Develop and implement sales promotion strategies and budgets to surpass channel sales goals.
• Generate comprehensive sales reports for management review.
• Optimize resource allocation within the sales budget for maximum efficiency in designated channels.
• Conduct regular field visits to ensure route coverage, monitor competitor activities, and identify growth opportunities.
• Inform sales channel clients about new products and promotions to stimulate increased sales.
• Establish and maintain an efficient outlet servicing schedule to meet or exceed sales targets.
• Collaborate with the Marketing team to execute effective sales activities and promotions, enhancing product visibility and consumer engagement.
• Lead and inspire a sales team to achieve set targets.
• Provide coaching and support to enhance the sales capabilities of team members.

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

About MyQueen:

We are seeking for dynamic and creative individual to join us as our Sales & Marketing Executive at My Queen, the 1st prenatal and postpartum wellness centre located in Sentosa, supported by a medical team. We aspire to provide prenatal and postpartum care for our quintessential women, to empower and support modern women in their maternal journey.

We strive to educate our mummies on topics varying from breast care to infant care. Marrying modern knowledge and traditional cultural insights by maternal-infant experts, we would like to deliver a blended maternal care model that emphasizes parental bonding and positive emotional wellbeing. We believe in a Happy Mum, a Happy Baby.

To learn more about what we do, please watch this video or visit our website.

We have also appeared on Channel New Asia, Channel 8 News, Lianhe Zaobao and Yahoo

The Role:

We are looking for individuals who have excellent communication skills and are keen to enter the Service Industry as a Sales and Marketing Executive under our Career Conversion Programme (CCP). This is a full-time role, where you will undergo 4 months of On-the-Job Training (OJT) with the aim of transforming you into an industry-grade full-time professional in this field while working together with our team.

You will be involved in the ideation, planning, implementation, and monitoring of marketing campaigns, while also being a strong advocate for My Queen’s vision and mission and a passionate role model for women’s wellbeing.

If this challenging role is something that you are looking for, please send in your application right away, even if you are coming from an unrelated industry or role. We would love to meet you.

Sales & Marketing Executive Responsibilities:

• Assist in the formulation of marketing strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (Instagram, Facebook, WeChat, Weibo, etc.)
• Be fluent in both English and Mandarin to manage our company’s bilingual website.
• Launch optimized online advertisements through Google Adwords, Facebook, etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization, etc.)
• Prepare online blogs and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Improve user experience on the company’s website
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends, etc.)
• Acquire insights in online marketing trends and keep strategies up-to-date
• Cold calling to potential customers; closing sales and working with the customers through the closing process;
• Meeting all quotas for cold, active, and inactive calls, appointments, and meeting or exceeding annual sales goals; and
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.

A successful candidate should have:

• Experience with creative content writing
• An analytical mindset and good critical thinking skills
• Excellent communication and interpersonal skills
• Fluent in both English and Mandarin
• Has obtained a Diploma or above (does not have to be marketing-related)

Interested applicants, please apply through the portal here on MyCareersFuture.

Job Purpose

The Professional Officers Division (POD) houses a centralized pool of academic staff under the Professional Officers scheme. Professional Officers come with specialised and deep technical skills acquired through extensive industry experience. They form the talent pool which brings a much-needed industry perspective to student learning. They facilitate applied learning and applied research in SIT, complementing the academic expertise of the faculty to bring industry practices and applications into the curriculum.

Professional Officers leverage on their industry experiences to create authentic learning environments, where discovery and innovation take place. They act as coaches and mentors to students during practical learning activities such as laboratory sessions, Capstone Projects and the Integrated Work Study Programme (IWSP). Professional Officers could also lead or work with faculty on industry innovation projects to provide solutions to the industry.

In addition to their role in applied learning and applied research, Professional Officers manage the centralised laboratory facilities and resources in SIT. With Technical Officers, laboratory safety professionals, and administrators in POD, they jointly develop central policies and processes for the safe and seamless operation of laboratories in SIT.

Key Responsibilities

• Design and teach labs & practice modules.
• Mentor students in Capstone Projects and the Integrated Work Study Programme (IWSP).
• Manage labs and equipment to support academic programmes and applied research.
• Ensure safety in labs.
• Participate and manage the industry project with Principal Investigator (PI), Co-PI and team members to ensure all project deliverables are met.
• An innovative mindset in exploration, valuation, and application of new technologies in food product/ process/ packaging research and development.
• Involve in customer engagements, includes gathering of systems requirements and formulate scope.
• Involve in the full development life cycle, i.e., design, development, and testing.
• Generate technical proposals, design documents, test documents.

Job Requirements

• A good degree in Food Science and Technology, or a related field. Masters and PhD would be advantageous.
• At least 10 or more years of working experience and proven track record of technical expertise with minimum 7 years of R&D experience in food industry.
• Excellent knowledge and experience in food ingredients/ packaging/ processing, and their applications in food products.
• Excellent understanding in food chemistry / microbiology / texture / sensory evaluation, with discerned laboratory skills for food analysis would be advantageous.
• Hands-on experience in quality control and food safety management would be an added advantage.
• An innovative mindset in exploration, valuation, and application of new technologies in food product/ process/ packaging research and development.
• Experience in writing project grants will be an added advantage.
• Extensive experience and knowledge of industry practices to bring industry perspective to SIT.
• Keen interest in innovation projects, with demonstrated ability in developing solutions to technical problems.
• Strong supervisory skills and enjoy working closely with students in an educational environment.
• Demonstrate proficiency to keep abreast of development in the field and pursue professional certification programs. Possess industrial certifications in relevant areas will be an added advantage.

Assistant Officer (Maintenance Part Sales Department)

Working Days: 5 days (8am - 6pm)

Office Location: Jurong East

Salary: $2500-$3200

other benefits: flex benefits $100-$300/year + transport allowance $50-$120/month + will state exact amount of confirmation increment $50 - $200

Requirements:

• Basic administrative skills
• Experience in negotiation with external customers / sales / customer service / analyzing data

Job Scope:

1. Make estimates for maintenance parts sales.
2. Prepare necessary quotations and negotiate with customers.
3. Update and monitor progress of sales status
4. Prepare necessary reports relating to quotation and sales works.
5. Issue job instructions and other relevant documents for the works.
6. Assist in developing and maintaining software for sales work.
7. Co-ordinate with other departments on matters relating to works.
8. Report to superior on all matters relating to the section.
9. Carry out any other duties as assigned by the superior.
10. Keep proper records and filling of works carried out.
11. Ensure all data and information are kept in confidentiality.
12. Ensure compliance to the Environmental Policy, reduction of waste and prevention of pollution.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Career Conversion Programme Available

We are looking for talented individuals who are keen to enter the HR Industry under our Career Conversion Programme (CCP). This is a full-time role as a HR Executive, where you will undergo 4 months of On-the-Job Training (OJT) with the aim of transforming you into an industry-grade full-time professional in this field while working together with our team.

If you think you are a good fit for the role and will fit in well with us, please apply with us right away, even if you do not have a background in HR. We would love to hear from you!

HR Executive Responsibilities:

1. Recruitment

• End-to-end recruitment activities: sourcing, interviewing, qualifying candidates and conducting the first round of interviews
• Provide feedback and evaluation of candidates after first round of interviews to your Hiring Manager, Internal Stakeholders, or External stakeholders, where appropriate
• Maintain a talent pipeline of candidates to call upon when required

2. Retention

• Strategic planning of deployment, movement and replacement of seconded staff to ensure continual placement at the client’s site
• Monitor employee’s progress and ensure the company culture stays positive and productive
• Answer HR-related queries of fellow colleagues and handle grievance cases if required
• Assist with monthly payroll and government programme claims (e.g. traineeship)

3. Retraining

• Work closely with Internal Stakeholder to roll out HR Initiatives that will benefit the Company and encourage more efficient work from employees
• Gather the training needs of new hires and work with them on the trainings to be completed
• Engage fellow colleagues on a regular basis to assess and provide any ad-hoc trainings that can be provided

Job requirements

• Have a degree or higher (does not need to be HR-related)
• At least 2 years of working experience.
• further vetted on a case-by-case basis
• Need to be comfortable with working with multiple stakeholders
• Critical characteristics we are looking out for: independence, responsibility, focus on getting tasks done, ability to multitask

Interested applicants, please apply through the portal here on MyCareersFuture.

Ubix (walking from Ubi MRT)

Mon-Fri 8.30-5.15

6 months, extendable

$3000 - $3500

· Manage enquires from customers through our call center and walk-in customers if needed

· Resolve customer enquiries and issues in a timely manner

· Identify and propose new processes to improve the operational efficiency and effectiveness

· Handle challenging situations or objections to handle complaints and queries effectively under pressure

· Working cohesively with other teams/stakeholders to achieve company and department objectives

· Reporting regularly to line leader on all activities relating to the role

· Handle adhoc tasks assigned by line leader

Interested candidates, do submit your resume to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

To handle inbound calls and assist customers to make service
appointment via e-booking system
• Conduct outbound calls and making appointment booking for
customers to visit the service center.
• Communicate politely and timely with customers on their
enquiries, requests and/or complaints via phone channels and
convert each engagement into a positive customer experience.

Requirement :

Minimum 2 years working experience in relevant customer service

industry.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Location: Tuas

Contract Customer Service Agent

12m + 1m completion bonus

Salary: 3500-4000 base

company bus from Boon Lay, Jurong east, CCK, Outram, Bedok MRT

Mon-Fri 8.15-5.00pm

JOB SCOPE

Process customer orders/enquiries daily by email, fax, or phone call.

Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.

Coordinate and correspond to customer/sales on the sales order status.

Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

Handle export shipments for intercompany and direct overseas customers.

Prepare the shipping document for Singapore and export shipment.

Support in investigations of internal / external complains to identify root cause and provide solutions.

Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.

Ad-hoc duties assigned by manager.

Interested candidates, do submit your resume to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

Work Hours

Monday to Friday

9.30am to 6.30pm

1 hour break

Saturday

12pm to 4pm

Jobscope

• Handles sales enquiries, follow up and close deals.
• Execute, Implement marketing plans and strategies.
• Coordinate properties viewing arrangement with current tenants and potential clients and showcase property features to potential clients.
• Prepares sales documents (quotation, service agreement and invoice) to be vetted by Senior Executive before forwarding to clients. To follow up on timely payment from Client.
• Coordinate guests check in/ut process with other relevant departments.
• Handles clients complaint and feedback. Target to resolve issues raised, with consultation with superior in order to maintain exceptional customer service and customer satisfaction
• Builds and maintains strong relationships with corporate or individual clients, travel agencies, an otyher key stakeholders to secure business partneship.
• Monitor market trends, other competitor activities.
• Update and monitor social medial platform and OTA/booking platforms.
• Monitor and manges froom inventory and prices to optimize occupancy and revenue
• Assists with operational exigencies and longer work hours my be required from time to tome.

General Manager - Operations

Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

We are looking for a talented General Manager, Operations to join our team in Tuas South, Singapore, as part of Singapore’ senior leadership team. This role will be Onsite, and it is required travelling within Singapore.

In this role, you will make an impact in the following ways:

• Develops and implements operational strategies aligned with organizational goals through the customer service and field service managers.
• Engages and collaborates with the various business segments and functions leaders to align on the country’s strategic initiatives to develop shared objectives and resolve cross-functional challenges that may impact organizational success.
• Set challenging goals and manages the business towards the Annual Operating Plan, monitors the branch’s balanced scorecards, profit and loss and asset metrics.
• Implements operating policies and procedures across multiple functional areas including customer service, service operations, finance, quality control, purchasing, Inventory management, and human resources.
• Focuses on enhancing customer satisfaction by ensuring operational excellence and addressing customer concerns.
• Drives strategic projects and initiatives for continuous improvement and to improve operational efficiencies.
• Manages compliance with Health, Safety and Environment standards and audits.
• Develops and motivates people managers. Set challenging work plans and individual development plans, building high-functioning teams, aligned to Cummins’ Values.
• Develops a deep understanding of all of Cummins’ businesses.

Qualifications - External

To be successful in this role you will need the following:

• Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals.
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Demonstrates self-awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Develops talent - Developing people to meet both their career goals and the organization’s goals.
• Drives engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Drives results - Consistently achieving results, even under tough circumstances.
• Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
• Manages conflict - Handling conflict situations effectively, with a minimum of noise.
• Influence Health and Safety Culture - Champions positive health and safety behaviors by influencing leaders and employees to create the right environment.
• Understand and aligns to Cummins’ Mission, Vision and Values, while learning and exemplifying our Cummins’ Leadership Behaviors.

Preferred Qualifications:

• College, University, or equivalent degree in Engineering, Business or related field required. Advanced degree in Business or related field preferred
• Six Sigma Green Belt certification or Sponsor certification required.
• Significant relevant experience required, including managerial and budgetary experience.
• Engages and collaborates with the various business segments and functions leaders to align on the country's strategic initiatives to develop shared objectives and resolve cross-functional challenges that may impact organizational success.

Compensation and Benefits

• Salary rate commensurate with experience. Flexi benefits, Variable Compensation (bonus). Annual Salary Review. Life Insurance. Medical, Dental / Hospitalization Insurance.

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Marine Innovation is at the forefront of maritime technology, specializing in advanced navigation and communication solutions for the shipping industry. We pride ourselves on innovation, quality, and our commitment to unparalleled service standards.

Job Description:

We are seeking a highly skilled and motivated Navigation and Communications Field Service Engineer to join our dynamic team. Based in Singapore or India, this role involves traveling to various shipyards and anchorages, providing expert installation, maintenance, and repair services for our state-of-the-art navigation and communication systems. The successful candidate will play a crucial role in ensuring the operational excellence of our maritime clients, delivering solutions that enhance safety and efficiency at sea.

Key Responsibilities:

- Travel to shipyards and anchorages to perform installation, maintenance, and troubleshooting of navigation and communication systems.

- Conduct on-site training for clients' crews, ensuring they are proficient in the use and maintenance of our systems.

- Provide technical support, advice, and solutions to clients, both remotely and on-site.

- Collaborate with the engineering team to improve product reliability and serviceability.

- Prepare and submit detailed service reports, documenting all work performed and recommendations for future service.

- Stay up-to-date with the latest industry standards, regulations, and technology advancements.

Qualifications:

- NITEC or Higher NITEC, Diploma in Electronics Engineering, Marine Engineering, or a related field.

- Proven experience as a Field Service Engineer, preferably in the maritime industry.

- Strong knowledge of maritime navigation and communication systems.

- Ability to diagnose and resolve complex technical issues effectively.

- Excellent communication and interpersonal skills, with the ability to provide training and support to clients.

- Willingness to travel extensively to various locations, including shipyards and anchorages.

- Ability to work independently in challenging environments.

- A General Operator Certificate (GOC) is a plus.

We Offer:

- Opportunities for professional growth and development within a leading company in the maritime industry.

- Dynamic and supportive work environment.

- Travel opportunities to various global locations.

- The chance to work with cutting-edge maritime technology and make a significant impact on the safety and efficiency of maritime operations.