Job Description:

· Carry out site supervision duties in accordance with the Building Control Act.

· Ensure works are done appropriately following the approved drawings.

· Assist the Resident Engineer on all site and/or construction related matters.

Job Requirements:

· Minimum Diploma in Mechanical Engineering or equivalent.

· Registered with IES as Resident Technical Officer (M&E).

· Minimum 10 years of construction experience in supervising mechanical works.

· A person with good communication skills and with ability to work in a team.

Service Staff - Day to day duties and responsibilities of a Waiter/Waitress include welcoming and seating guests, taking guest orders, communicating them effectively to the kitchen and in addition, memorizing the menu and offering recommendations to guests. Enjoy conversing with guests and display hospitality.

Company Overview:

First Fun, a leading mobile game developer, is looking for a talented and passionate Operations Assistant to join our dynamic team. We create fun, engaging, and visually stunning mobile games, and we're seeking someone who shares our vision and can enhance our marketing efforts through innovative and effective design.

Job Summary:

The Operations Assistant will play a key role in supporting the day-to-day operations of our mobile gaming company. This role involves a mix of administrative duties and legal and compliance-related tasks. The successful candidate will help ensure smooth operational processes and support the team in maintaining legal and regulatory standards.

Key Responsibilities:

Executive Support:

• Manage the COO’s calendar, schedule meetings, and coordinate travel arrangements.
• Prepare and edit reports, presentations, and correspondence for the COO.
• Prioritize and manage the COO’s tasks and deadlines to ensure smooth operation.

Operational Coordination:

• Assist in the planning and execution of operational initiatives and projects.
• Track progress of ongoing projects, ensuring alignment with company goals and timelines.
• Develop and implement operational procedures and policies to enhance efficiency.
• Coordinate cross-functional teams to ensure effective project execution and communication.

Project Management:

• Support the COO in managing strategic projects by creating project plans, tracking deliverables, and reporting on progress.
• Identify and address any operational challenges or bottlenecks, proposing solutions as needed.
• Organize and facilitate meetings, including preparing agendas, recording minutes, and following up on action items.

Communication and Liaison:

• Act as a liaison between the COO and other departments, ensuring clear and effective communication.
• Handle inquiries and resolve issues in a professional and timely manner.
• Maintain positive relationships with internal and external stakeholders.

Administrative Tasks:

• Perform general administrative duties such as managing files, handling correspondence, and organizing office logistics.
• Assist with event planning and coordination for company events and meetings.
• Oversee the completion of administrative tasks and ensure compliance with company policies.

Qualifications:

• Bachelor’s degree in Finance, Accounting, or a related field.
• Strong organizational and time-management skills with the ability to manage multiple tasks and projects simultaneously.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
• Ability to handle sensitive information with discretion.
• Strong command in English and Mandrin to serve global customers and communicate with global stakeholders.

Why Join Us?

• Join a forward-thinking company at the cutting edge of mobile gaming.
• Thrive in a collaborative and creative environment with room for professional growth.
• Enjoy a competitive salary and comprehensive benefits package.

Preferred Qualifications:

• Previous internship or work experience in an administrative, or operations role is a plus, but not required.

What We Offer:

Competitive salary and benefits package.

A creative and collaborative work environment.

Professional growth and development opportunities.

At Bank of Communications, we are dedicated to fostering talent and innovation in a dynamic and supportive environment, providing opportunities for growth and development. We are excited to invite enthusiastic and driven fresh graduates to apply for the position of Graduate Officer in either our Compliance or Finance departments. This is an entry-level role designed to provide on the job training and hands-on experience in the chosen field. You will work closely with seasoned professionals to gain valuable insights, contribute to meaningful projects and develop a strong foundation for your career.

Finance & Accounting Officer:

· Report to Head of Finance & Accounting

· Assist in financial analysis, budgeting and forecasting activities

· Process staff claims and payments for daily operating expenses

· Support in the preparation of accounting schedules such as Fixed Asset Register and Listing of OPEX, preparation and posting of journal entries

· Assist to prepare internal management reports, MAS regulatory reports and monthly and quarterly Head Office reports

· Assist in performing bank reconciliation and quarterly GST filing

· Work with the finance team to streamline processes and improve financial systems

REQUIREMENTS

· Recent graduates with a Bachelor’s degree from reputable Universities

· Strong interest in compliance or finance and eagerness to learn

· Strong analytical skills, excellent attention to detail and problem-solving skills

· Good communication skills both verbal and written with ability to interact comfortably with a variety of stakeholders.

· Ability to work effectively both independently and as part of a team

· Proficiency in Microsoft Office

At Bank of Communications, we are dedicated to fostering talent and innovation in a dynamic and supportive environment, providing opportunities for growth and development. We are excited to invite enthusiastic and driven fresh graduates to apply for the position of Graduate Officer in either our Compliance or Finance departments. This is an entry-level role designed to provide on the job training and hands-on experience in the chosen field. You will work closely with seasoned professionals to gain valuable insights, contribute to meaningful projects and develop a strong foundation for your career.

Compliance Officer:

· Report to Head of Compliance

· Assist in monitoring and ensuring adherence to company policies and regulatory requirements

· Support the development and implementation of compliance and AML program and initiatives

· Conduct research and analysis to identify potential compliance risks

· Collaborate with various departments to ensure compliance with internal and external standards

· Assist in AML/CFT name screening on a daily basis in a timely manner

· Coordinate with relevant departments/personnel to resolve any name screening issues including system issues

· Assist in the preparation of AML/CFT name screening statistics and reporting

· Assist in the preparation of training and guidance materials relating to name screening

· Undertake any other additional tasks and responsibilities assigned by department head

REQUIREMENTS

· Recent graduates with a Bachelor’s degree from reputable Universities

· Strong interest in compliance or finance and eagerness to learn

· Strong analytical skills, excellent attention to detail and problem-solving skills

· Good communication skills both verbal and written with ability to interact comfortably with a variety of stakeholders.

Before submitting your resume, kindly take note to include the following information or it will not be considered:

• Current and expected salary (please separate base salary from any allowances/ bonuses/ etc.)
• Relevant experience and references (if available)

The Sultan Hotel

Front Office Guest Service Officer (Full Time)

• 5-day work week, including rotating weekends and public holidays (off days for public holidays will be provided in lieu)
• Rotating 8-hour shifts

Responsibilities

• Registering all hotel guests and maintaining accurate cashier shifts
• Communicating and assisting hotel guests with all requests and needs
• Communicating with different departments to service guest requests
• Ensuring smooth running of front desk operations during shift
• Ensuring smooth transition between front office shifts
• Abidance by Standard Operation Procedures (SOPs)
• Maintaining and improving all aspects of hotel guest relations
• Maintaining the integrity of the hotel’s image

Job Benefits

FULL TIME (upon confirmation)

• Competitive base salary
• Monthly meal allowance
• Profit-sharing scheme eligibility ($100 - $500 per month when in force)
• Medical allowance
• Paid Annual Leave from 10 days
• Friendly and warm work environment

Applicant Requirements

• An excellent command of the English language is a must
• Applicants must be willing to work public holidays and weekends (with off days provided in lieu for public holidays)
• Applicant should be disciplined, service and people-oriented, and be comfortable interacting with an international clientele

Job Description

Liaising with and updating clients.

Preparing correspondence and documents.

Monitoring deadlines.

Preparing bills.

Any ad hoc tasks as may be required.

Job Requirements

Willingness to learn and a positive attitude.

Team player.

Proficiency in MS-Office.

Min “N” level.

Nice colleagues and a good work environment.

Training will be provided.

5-day work week with regular working hours.

Central location linked to MRT station.

Job Scope:

• Reviews patients and assess their suitability for enrolment under Cardiac Rehabilitation Programme (CRP).
• Provides patient and their family information on disease process, causes of disease conditions, health education on risk factors, nutritional counselling, smoking cessation advice, exercise & coping strategies at home following discharge.
• Become point of contact for patient, family and multidisciplinary team.
• Coordinate and schedule Pre-Rehab Assessment clinic and Post Rehab Clinic for patients.
• Coordinate patients’ access and treatment sequence where required for the specialty.
• Input the information into the Rehab Clinic database.
• Conducts nurse-led specialty education session for patients and their families.
• Assist in purchase and work requisition processes.
• Ad hoc duties as assigned by the Head of Department.

Job Requirements:

• Minimum Degree, preferably in Nursing / Allied Health / Science or equivalent
• Excellent interpersonal and communication skills
• Preferably with working experience in a similar setting
• Proficient in using MS office

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Case Management Officer, Cardiac Rehabilitation Programme (CRP)

• Cardiac Nursing Background
• Non-Clinical Nursing Duties
• Office Hour

Job Description:

• Identify patients proactive screening daily
• Provide patients and their family education on disease process, causes of disease conditions, health education on risk factors, nutritional counselling, smoking cessation advice, exercise & coping strategies at home following discharge
• Screen, coordinate recruitment of patient into the outpatient programme
• Triage the referral, conduct patient for more information, ensure correct referral to appropriate exercise rehab program with sufficient time allocation for patient's visit
• Updates and maintains patient consultation/ CPR training statistics and CPR support group
• Any ad hoc duties as per assigned

Requirement:

• Bachelor Degree in Nursing or Allied Health or Science related.
• Minimum 3-5 years experience

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

The primary role of a Security Officer is to protect life and property against theft, vandalism, misappropriation, fire, flood or similar disaster on assigned shift in compliance with government, corporate and management directives.

Primary Responsibilities:

• Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
• Changing of Visitor and Contractor Passes to Authorize personnel.
• Answer to Alarm according to regulations set by the Singapore Civil Defense Force regulations and investigate any disturbances.
• Monitoring of the Closed-circuit television (CCTV), also known as video surveillance in and outside the Premises
• Issue keys to authorize personnel and record of the key movements.
• Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Inspect and adjust security systems, equipment, and machinery to ensure operational use.
• Lookout for possible Danger and Hazards that may cause harm or injury to Guest / Associates
• Ensure that Guest and Company property are well protected from any forms of sabotaging or theft.
• Making sure that Guests/Associates are following the house rules and regulation.
• Respond to Lockset or Safe box issues upon request.
• Deny entry to any trespasser/intruder that may cause loss of Company image/businesses or nuisance to guests/Associates.
• Deny unauthorized parking at the reserved lot and politely direct to the designated parking.

• Manage and maintain residential property sites as assigned.
• Conduct regular checks and inspection on grounds to ensure property is well maintained.
• Ensure building statutory requirements are complied with.
• Review and recommend replacement/improvement plans for managed sites.
• Provide essential customer service support to the residents and owners.
• Other job related and ad hoc duties as assigned.

Job Description:

• To conduct home audits pertaining to Sustainbility & Environment during the weekends
• Able to commit a minimum of 2 weekends continuously

Job Requirements:

• Possess good command of English and an additional language (Mandarin/Malay/Tamil
• Polite & Friendly
• Customer-Oriented

Able to start work immediately or with short notice preferred.

Training will be provided and more details will be disclosed to shortlisted candidiates during interview.

About Us

Chinese Swimming Club is recognised as a premier city and country club offering excellent facilities and services. We welcome you to join us to be part of this family and grow your career with us.

What you will be doing

This role aims to create a positive customer service experience for our members.

• Providing excellent customer service to Members, addressing enquiries, facilitating bookings and/or requests related to Club facilities, programmes, services, and activities, and/or other ad-hoc requests;
• The Club Services Associate will be rotated in various front desks to effectively deliver customer services to our members and other stakeholders regarding Club programmes, activities, promotions, and updates;
• Performing general administrative tasks, such as answering phone calls, responding to emails, managing the tidiness of reception premises, and maintaining Club correspondence;
• Assisting with membership-related applications, such as new member registrations, membership card replacement, and membership inquiries;
• Maintaining accurate membership records and databases;
• Processing payments and handling cash and online transactions for membership dues, and other Club booking and services with accuracy and maintaining appropriate records;
• Monitoring and controlling access to Club facilities, verifying membership credentials or guest passes, and enforcing Club policies and regulations to ensure the safety and security of members, when necessary;
• Addressing any member feedback, and/or concerns professionally;
• In addition, proactively aiming to achieve satisfactory resolutions and escalate issues to the Duty Manager when necessary;
• Handle correspondence with reciprocal and affiliated clubs;
• Be in proper attire at all times when attending to members’ enquiries during the stipulated shift hours;
• Any other duties as assigned from time to time by management.

What we are looking for

• Preferably GCE N/O Levels (or equivalent) or ITE Nitec/Higher Nitec in Services Management / Hospitality Operations / Event Management / Sport Management / Business Administration;
• Proficiency in oral and written English, another language is a plus (to liaise with the English & Mandarin-speaking associates);
• At least 2 years of working experience in the hospitality industry handling frontline services;
• Good communication and interpersonal skills;
• A positive disposition and strong team player;
• Proficiency in Microsoft Office skills required;
• Rostered rotated shift duties on a 5.5-day work week.

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits.

For further information, do visit us at https://www.chineseswimmingclub.org.sg/.

We regret that only shortlisted candidates will be notified.

Objective:

• You will provide office administrative support with various tasks including data entry, report generation, purchasing, filing, receptionist duty, etc. The ideal candidate will be highly organized, detail-oriented, and proficient in office applications.

The Role:

• Provide general administrative support, including managing correspondence, filing documents, ordering office supplies, pick up phone calls & walk in enquiries, assist in payroll preparation by providing relevant data (absences, leaves, overtime computation etc), response to daily emails, etc.
• Perform data entry tasks such as entering financial transactions into accounting software.
• Maintain accurate and up-to-date records of financial transactions.
• Follow up with customers for payments promptly.
• Perform other administrative and ad-hoc duties assigned.

What Do You Need to Have?

• Minimum GCE O-Level or equivalent.
• Excellent organizational and time management skills.
• Ability to prioritize tasks and manage multiple deadlines.
• Able to work in a fast-paced environment.
• Possess high initiative with good interpersonal and communication skills.

If you think you fulfilled the job criteria above, please send your updated CV to [email protected]

We would love to hear from you! Please note that only shortlisted candidates will be notified.

• Singaporean/Singapore PR.

#Gross salary up to S$3600/month

#5-day work week

#Convenient & accessible via Commonwealth MRT

#Training will be provided for non-experience applicant

A local SGX-listed MNC, providing an international multi-faceted solution, with businesses spanning across the Marine, Offshore O&G, Construction and Real Estate industries, is inviting an individual to join its team as a Valuer/Valuation Officer.

JOB RESPONSIBILITIES:

· Provide valuation for all types of properties in Singapore

· Carry out site inspections, prepare valuation reports and ensure timely completion of assignments

· Provide valuation, research, and advisory services for a variety of statutory boards, MNCs, banks and financial institutions, legal firms, agencies, and real estate developers

· Involved in business development to generate new business for the department

· To conduct site inspection on a daily basis

JOB REQUIREMENTS:

· Minimally a Diploma / Degree in Real Estate or equivalent discipline

· Possess good communication skills

We invite you to be part of our growing team. Submit your resume in MS Word format to [email protected]. Or alternatively, you can contact myself at 6385 6696 for more details.

Lim Swee Kim | Director | CEI Reg. No.: R1103707 | Tel No.: 6385 6696

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

• 5 days, MNC,Central
• $2500 -$2900, AWS,bonus, overtime
• Medical/dental benefits
• Fast-paced environment

Responsibilities:

• Prepare quotations and process purchase orders from customers
• Provide high level telephone, email and web chat support to our customers
• Process claims arising from shipment delays, defective items, wrong pricing, etc.
• Rectify part number errors, request lead time changes to suppliers
• Liaise with stakeholders on customers’ orders
• Encourage customer to order through e-commerce store

Requirements:

• Minimum GCE “O” Level Qualification
• Minimum 1 year of experience in order processing and handling of customer’s enquiries
• Possess a service-oriented mindset with excellent customer service skills
• Good communication and interpersonal skills
• Able to work independently with minimal supervision and is a good team player
• Able to work under pressure
• Meticulous and organized
• Able to multi-task and work in a fast-paced environment
• Proficient in MS Office (especially in Microsoft Excel)
• Immediate availability will be an added advantage

Interested applicants, please send your resume to [email protected]

Assist top management in devising strategies to improve restaurant sales and profitability and implement policies to meet Group goals.

1. Managing and supervising the day-to-day operations of Finance, HR, purchasing and marketing.
2. Managing budgets, hiring and contracting, preparation of agreements and business negoatiations including licensing and franchising
3. Compiling performance reports and reporting to the CEO and board of directors.
4. Ensuring prompt reporting to government agencies and compliance to SCDF, SFA, NEA and URA etc

5 days/wk

Able to work independently, email coordination with the Buyers, Suppliers, Shipping line, Logistics, Export / Import procedures and documentation, Knowledge & Experience in MS Office & SAP

The Services required are set out as follows:

1. To unlock all classroom doors at level 1 to level 6 daily, conduct

checks and lock up designated classrooms after school ends daily.

2. To monitor students outside designated School Gate from 7:00am to

8:00am daily.

3. To clean assigned rooms daily. A sample schedule is given below:

a. 6 Science laboratories and preparation rooms

b. 2-3 Special Rooms (e.g. Maker Space)

4. To perform light gardening duties daily (e.g. weeding, planting,

watering and maintaining potted plants)

5. To check and clear places where mosquitos may breed on a daily

basis and conduct weekly perimeter checks for mosquito breeding.

6. To perform any other assigned duties assigned from time to time:

a. To carry out logistics support duties for school events and

activities.

b. To assist in the arrangement of suitable plants to meet the

requirements of major school functions such as Speech Day,

National Day and etc.

To work closely with the pest control contractor and National Environment

Agency personnel on mosquito breeding prevention measures.

Qualification, Skill & Experience:

- must be fluent in English. T

- should preferably have 5 years of relevant working experience.

The Services required are set out as follows:

General Services

• Responsible for handling telephone and walk-in enquires/requests on school events and general school- related questions.

• Perform administrative duties for teaching staff and

supervisors

• Responsible for printing, filing, distributing and documenting

notes, circulars and correspondence

• Taking care of students at sickbay

• Any other work assigned by the Administration Manager

Qualification, Skill & Experience:

(i) Candidate’s experience working in primary schools

(ii) Relevant work experience in general administration and taking care

of primary school students

(iii) Familiar with Microsoft Office applications

(iv) Be conversant in English and Mandarin

(v) Provided good customer service to stakeholders

Job Description

1. Assess Loan application and disburse loans to borrowers

2. Prepare loan agreement and explain to the borrowers of the terms and conditions of the loans

3. Follow up with loan repayment

4. Assist on office admin works

5. Assist on any debt recovery calls and coordination if necessary

Job Description
Work in partnership with the respective platform leads and partners in management, tracking and reporting of Build and Operate financials.

Support development effort charge out to projects

• Work closely with managers in preparation of resource supply & demand.

• Extract and prepare timesheet reports.

• Track against approved monthly charges and raise any discrepancies to Project

• Managers and Team Leads

• Prepare supporting documents to Finance Fixed Asset team for capital expense charge out

Support Contract Management activities

• Contracts are processed in a timely and orderly manner (with approvals in place).

• Timely creation of Purchase Requisition (PR) in Coupa for Purchase Order (PO) issuance to vendor

• Liaise closely with internal and external stakeholders on any outstanding contracts not processed.

• To review contracts submitted by internal and external stakeholders follows guidelines and standards

• Liaise with internal stakeholders if Delegate of Authority (DOA) approval is not provided on time

• To ensure that all contracts processed are within budget

• To process contracts in the correct PC Code/GL/FA to avoid reclassification when payments are made.

• To track and manage Master Service Agreement (MSA) renewal

Assist, advise, support and follow-up with Work Managers

• On project documentations, processes, reporting and usage of GENE

• Update project financials, documentation, and statuses in GENE

• Lodgement of contracts with Group Procurement Services (GPS)

• Tracking and submission of accruals to Finance, ensure all accruals are supported with valid supporting documents

• Submitting reports for management reporting for Major Projects/Programmes.

• Includes verifying the information submitted are accurate and updated correctly

Others

• Support Build and Operate budget submissions.

• Review the completeness of the submissions during the yearly budget exercise

• Support monthly GLAO reconciliation

• Support Strategy Cost Management (SCM) tracking and reporting

Responsibilities:

• Assist in daily close supervision and coordination duties of structural works
• Inspect and supervise Contractors’ works and tests to Approved Drawings and Specifications
• Keep quality records of all works, monitor and report on work progress
• Responsible for the consistency of quality assurance inspections and testing for works
• Implement quality assurance plan in a well-coordinated manner
• Coordinate with Contractors, Stakeholders, Authorities, Interfacing Contractors and the like on execution of works

Requirements:

• Diploma in Civil/Structural Engineering
• Registered as Resident Technical Officer with the Joint Accreditation Committee of the Institution of Engineers Singapore / Association of Consulting Engineers Singapore
• 8 years of relevant experience in quality assurance inspections on C&S works for various building/infrastructure projects
• Contract duration is for up to 12 months

[What You'll Be Working On]

As our Guest Relations Officer, you will be providing support to ensure a smooth and pleasant campus experience for our students and parents.

• Welcome students and parents from designated posts within the building and direct them to our campus.
• Assist in guiding students from our campus to the common toilets during scheduled classes.
• Assist with any enquiries from students and parents, and escalate them to onsite team members when necessary.
• Assist in incident management when necessary.
• Assist in any other ad-hoc administrative tasks to support the smooth operations of the campus (e.g. purchasing food for the staff and yourself during the weekends, shredding paper, etc.).

[Role Requirements]

• Proactive and professional to ensure high service standards to students and parents
• Good physical stamina and health to carry out assigned duties effectively
• Good communication skills to follow instructions and report issues to managing staff
• Strong ability to work independently and collaborate with other staff members

[How We Take Care Of You]

• Medical, Dental & Vision Benefits*
• Up to 16 Days of Paid Vacation Leaves*
• Paid Birthday Leave*
• Paid Marriage Leaves*
• Paid Compassionate Leaves*
• Fully-stocked Pantry
• Free Meals on Selected School Holidays
• Free Meals on Weekends
• Fun Company Socials (For Team Bonding & Exploring New Interests!)*

*Applicable for full-time, permanent team members

[Job Information]

• Office Location: 1 Selegie Road, #07-01, GR.iD, Singapore 188306 (Nearest MRT: DT21: Bencoolen MRT & CC1/NE6/NS24: Dhoby Ghaut MRT)
• Attire: Company Uniform
• Working Arrangement: You’ll be required to work on-site to support our campus operations
• Available Shifts:Weekday Shift: Tuesday to Friday: 4PM to 9.30PM (5.5 hours x 4 days)
  Weekend Shift: Saturday to Sunday: 8AM to 7PM (10 hours x 2 days)
  
• [Here's How The Hiring Process Looks Like]After a simple profile match by our team, shortlisted candidates will be asked to complete a video introduction, allowing us to assess your application in relation to the role.
  If successful, you'll be invited to an onsite interview, where you'll have the opportunity to familiarize yourself with our campus, and we can engage in more in-depth discussions to evaluate your fit for the position.
  

*Part timers who are willing to take up both shifts will be considered and prioritised for full-time, permanent roles.

[About The Company]

At The Pique Lab, we’re on a mission to create the best Math & Science learning experiences for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies & have one overarching goal: to make learning fun, shorten learning curves & help students develop a genuine appreciation for Math & Science.

Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology & examination-centric materials have helped more than 20,000 students ace their examinations.

Our headquarters is in Singapore, with remote teams in China, India, Malaysia & the Philippines. We take pride in our open, fast-paced & flat organisational structure where every team member is valued for their skills & competencies, not just their job titles.

*Please note that all applications will only be processed online. Walk-in candidates will be directed to apply through our website. Only shortlisted candidates will be contacted.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Guest Service Executive at Conrad Hotels and Resorts engages with our guests throughout their entire hospitality experience. From check-in to check-out, to resolving guest challenges and fulfilling guest’s requests during their stay. The Front Desk Team is always prepared to respond to guest requests promptly and in a courteous and genuine manner, and more.

What will I be doing?

As a Front Desk Guest Service Executive, you will serve on the Front Office team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Desk Guest Service Executive truly influences the first impressions of our Guests and, therefore, is responsible for performing the following tasks to the highest standards:

• Check guest arrival reports prior to guest’s arrival and coordinate with Housekeeping on room allocations.
• Be responsible for special requests on room assignments such as e check-ins, digital key check-in, and Kerbside check-in.
• Welcome guests and efficiently handle the check-in and check-out procedures, adhering to the hotel's brand standards and Forbes guidelines, all while maintaining a warm and welcoming demeanour.
• Ensure that all registration cards are signed upon guests' arrival and that the check-out cashiering procedure is accurately executed.
• Promote and administer Hilton marketing programs and Hilton loyalty program, Hilton Honors, and provide necessary amenities to Hilton Honors members accordingly.
• Ensure all rooms meet the highest quality standards and include all requested preferences and amenities before Guest arrival.
• Serve as the main point of contact for guests and ensure hotel departments are fully briefed on Guest requirements
• Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Attend to Guest complaints and issues and to handle them first before escalating to the Assistant Manager or Manager on Duty
• To be able to handle room reservation related enquiries
• Manage the Reception Desk by ensuring stocks are replenished accordingly
• Support new team members in any areas that they are not yet competent to handle independently
• Familiarize with credit policies and maintain accurate log of credit arrangements
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Maintain a warm and friendly tone at all time when answering, transferring and ending a phone call
• Ensure all wake up calls take place at the correct time and day
• Handle emergency calls immediately and relay comprehensive and accurate information, as required
• Demonstrate a high level of customer service at all times
• Comply with hotel security, fire regulations and all health and safety legislation
• Attend appropriate training courses, when required
• Follow company brand standards and Forbes guidelines.
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Review all-upcoming groups within the next 7 days and do all necessary preparations where possible
• Ensure that Bell Service have enough manpower to handle group arrival and departure
• Ensure close communication with the Bell Service team
• Produce a weekly Group Movement sheet, advising all departments of relevant information, i.e. venue for breakfast etc.
• Review in-house groups which had arrived on the previous day and ensure that follow ups had been completed
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Guest Service Executive serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• 2 years of experience in a luxury hotel, leisure or any customer service experience related sectors
• Possesses the ability to work effectively under pressure and manage stressful situations, especially during peak periods, while maintaining meticulous attention to detail.
• Demonstrates exceptional interpersonal and communication skills aimed at ensuring overall guest satisfaction.
• A passion for delivering exceptional levels of Guest service
• Ability to multi-task while maintaining a positive attitude when working with Guests
• Computer literate and able to navigate through Hotel systems
• Professional manner with an emphasis on hospitality and guest service
• Proven ability to listen and respond to demanding Guest needs
• Conflict resolution experience