Case Management Officer, Haem-Oncology (Cancer Centre)

• Oncology Nursing Background
• Non-Clinical Nursing Duties
• Office Hour
  

Job Description:

• Coordinate and assist clinical and nursing team in the planning and logistic needs of the patients in the pretransplant setting.
• Handle direct patients' care following stem cell transplantation or cellular therapy treatment.
• Conduct related and unrelated stem cell donor searches, facilities donor identification process and communicate with team on the updates.
• Contact patients prior to their first visit to confirm their attendances, remind them to attend and follow up appointment on time.
• Provide patients and their family education pertaining to stem cell transplantation care.
• Prepare the necessary documents required for stem cell transplantation care.
• Any ad-hoc duties as per assigned.

Requirement:

• Bachelor Degree in Nursing or Allied Health or Science related.
• Minimum 2-3 years experience
  

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

The Resident Technical Officer (RTO) reports to the Resident Manager and is responsible for the supervision of upgrading/modernization projects undertaken by the Facilities Management Department. He will be required to support the growth of the Club to create conducive, excellent and sustainable facilities for the Club. This position will be on a 2 year contract basis.

Key Responsibilities:

· Assist his supervisor to manage and supervise construction / project works, including M&E services such as ACMV, mechanical and electrical installation etc.

· Providing standing supervision as and when directed by his superiors.

· Ensure compliance with Singapore standards and regulations, as well as industry best practices, throughout all construction and installation activities.

· Conduct regular inspections to ensure adequate safety precautions, quality control and adherence to approved drawings and project specifications.

· Coordinate with contractors and other stakeholders to resolve technical issues and ensure project milestones are met and projects are completed within schedule.

· Attend site meeting, inspections and testing and commissioning.

· Monitor project progress, including budget and schedule updates, and report findings to management.

· Implement safety protocols and ensure a safe working environment for all personnel involved in the projects.

· Monitoring contractors' activities, site progress, schedule and safety on Site.

· Review and to check through contractors’ submissions including but not limited to Risk Assessments, Method statements, materials, As-Built Drawings etc.

· Carrying out administrative works and other duties as required by Employer.

· Reviewing and checking all the drawings and specifications, and ensuring that works are carried out in accordance with the approved plans/drawings.

· Maintaining project/site records.

Requirements:

· Diploma/Degree in Civil & Structural/Electrical/Mechanical Engineering or equivalent.

· Minimum of 3 years of experience as a RTO in construction/MEP projects.

· Proficient in Autocad and able to interpret/update drawings.

· Good knowledge of Singapore building codes, regulations and standards.

· Proficiency in project management and construction supervision.

· Excellent communication and interpersonal skills.

· Prior experience in the hospitality industry will be an advantage.

Job Objectives/Job Summary:

As a WSH Officer, he/ she is responsible in preventing and eliminating injury and illness to employees and assisting Company to comply fully with relevant and latest Workplace, Safety, Health, and Environmental regulations. He/she has to inspect workplaces, and minimize or eliminate hazards, such as incorrect working methods, and materials.

Responsibilities/Duties:

• To inspect and evaluate the environment, equipment and processes in working areas to ensure compliance with government safety regulations and industry standards;
• To protect employees, customers and the environment;
• To recommend changes to protect workers, and educate employees on how to prevent health problems through the use of safety training programs;
• To identify potentially hazardous materials;
• To investigate accidents to identify their causes and find ways to prevent them in the future;
• To ensure that monthly inspection of Fire Extinguishers, Exit Lights and Emergency Lighting, are carried out;
• To formulate and administer comprehensive Risk Management and review safe work procedure;
• To prepare and update Safety and Health Management System;
• To implement training programs and safety promotion plan to ensure safety awareness that the operations are safe and in compliance with statutory regulations and international standards/practices;
• To assist in the evaluation and recommendation of related workplace health issues;
• Able to lead and manage safety inspections and audits; and provide advisory roles for internal audit team;
• Able to lead and manage emergency situation (e.g. Fire, Explosion, Power Failure and Gas Leakage);
• To ensure compliance to Fire Safety Act and Regulations;
• Responsible for emergency response, incident investigation and safety training program;
• To conduct periodic Environmental, Health and Safety audit on site
• To prepare and review all Risk Assessment;
• To prepare Health, Safety and Environmental reports and statutory reports in the required formats;
• Ad-hoc duties.

Job Specifications/Requirements:

• Diploma/Bachelor’s degree in occupational health, safety, engineering or equivalent.
• A qualified safety practitioner who is MOM registered WSH Officer and/or qualified Fire Safety Manager
• NEA registered Environmental Control Officer (ECO)
• Certificates in QEHS Internal Auditing (ISO 9001, ISO 140001, OHSAS 18001)
• Minimum 5 years local working experience
• Familiar with regulatory requirements related to workplace safety and health, and all other aspects of safety;
• Ability to exercise initiative, manage pressure, multitask and work independently in a fast-paced environment is a must
• Excellent people management skills and good interpersonal skills

Job Purpose

The School Administration Officer (German Section) is primarily responsible for providing comprehensive administrative support to the Director, academic department, parents and students, ensuring efficient operations and communication within the school. This role includes managing academic events, coordinating communications, and maintaining accurate data and records. Additionally, the officer will support parents and students with non-classroom matters, ensuring a positive experience and effective resolution of inquiries and issues.

Responsibilities and Accountabilities

Support for the Director and Academic Department

• Provide comprehensive administrative support to academic departments, including managing calendars, scheduling meetings, and preparing documentation.

• Assist with the preparation and dissemination of internal and external communications, such as newsletters and school-wide announcements.

• Support the organization and execution of Parent Teacher Conferences, departmental meetings, and other academic events.

• Handle minute-taking during meetings and ensure accurate documentation of discussions and decisions.

• Manage the preparation of presentations, translations, and proofreading of academic documents.

• Coordinate and manage exam registrations and invigilation processes.

• Facilitate the booking of business trips for Directors and ensure all travel arrangements are in order.

Parent and Student Support

• Act as a point of contact for parents and students, addressing inquiries related to non-classroom matters such as school portals, invoices, and ID cards.

• The role will include front desk duties, such as answering telephone calls and walk in-enquiries, on a rotational basis.

• Educate and assist parents with understanding school procedures and accessing relevant information.

• Manage and escalate complaints as necessary, ensuring resolution and customer satisfaction.

• Update and maintain the Parent Portal with accurate and current information.

• Process and manage student attendance records, early dismissals, late arrivals, and leave requests.

• Issue student and parent ID cards, lunch vouchers, and manage the lost and found items.

Communication and Coordination

• Facilitate effective communication between the school, parents, and students, ensuring timely and accurate dissemination of information.

• Support the coordination and organization of school events, trips, and enrichment activities.

• Collaborate with other departments to ensure smooth operational processes and adherence to school policies.

Responsibilities (Seasonal)

Examples include but are not limited to:

• Manage re-enrolment processes, including student contracts, withdrawals, and extensions.

• Assist with grade transitions, high school exam preparations, and the coordination of internships and enrichment weeks.

• Oversee the coordination and ordering of e-books and preparation of material lists.

• Handle MOE exemptions for current students turning 7, and manage insurance and pigeon-hole allocations.

Additional responsibilities

• All other responsibilities and tasks as deemed appropriate by the line manager and functional line manager.

Knowledge and Experience

• Diploma/Bachelor’s Degree in Business Administration or Business Management

• 2-3 years proven experience working in an office environment

• Previous experience of working in a customer service role

• Cultural understanding and previous experience of working at an international organisation with stakeholders of different nationalities and cultural

• Experience working in a school environment is an advantage

Technical and Soft Skills

• Excellent communication and inter-personal skills

• Calm and composed demeanor

• Problem-solving and multi-tasking skills

• Customer complaint handling and resolution skills

• Confident Microsoft Office and CRM database system skills

• Ability to quickly acquire knowledge and understand school operations, standards and work processes

• Professional in written and spoken German and English, as you will be engaging with students, parents and colleagues who speak these languages.

SCOPE

The Security Officer is responsible for ensuring a safe and secure environment for guests and team members. He/She must ensure that safety and security measures in the hotel are observed at all times and will respond to first aid incidents and apply effective first aid for guest and team members.

OVERALL OBJECTIVES

• Take charge of the control room and monitor CCTV at all times.
• Handle all incoming information etc with confidentiality and forward to the concerned person.
• Provide support in emergency situations and accompany guests or team members to local authorities/hospital if required.
• Ensure that all fire exits and corridors are free from obstruction at all times.
• Respond to any fire/smoke alarms in the hotel and be ready to act accordingly.
• Ensure that gate passes are issued for all items/stock that leave the hotel and each item to be logged in the register book.
• Ensure that all fire-fighting equipment is in good working condition and all the emergency lights are illuminated.
• Conduct patrols in and around the hotel, driveway and parking spaces to detect any irregularities, which may include suspicious behaviour or security breaches.
• Conduct random checks on consignments and team members entering/leaving the hotel and their personal belongings at the security checkpoint to impede pilferage.
• Conduct basic Investigation and Fact-findings and provide assistance to Guests and team members when handling incidents.
• Other ad-hoc duties

REQUIREMENTS

• Positive, friendly, professional and confident, with good interpersonal skills.
• Able to present a professional image and deal with incidents in a discreet, confident and confidential manner.
• Minimum 2 years of relevant working experience in hospitality industry.
• Possesses a valid Security licence.
• Able to perform shift work.

This position will start off as 12 months contract.

Location:
Great Eastern Office, at Paya Lebar Quarter

Responsibilities:

You will assist to resolve policyholders’ and Financial Representatives’ issues relating to insurance policy.

• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time;

• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time;

• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;

• Provide excellent customer service experience;

• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.

• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;

• Highlight any potential concerns/risks and proactively shares best risk management practices; and

• Other incidental “ad hoc” duties to ensure smooth functioning of various touchpoints such

as assisting Digital Comms and Call Centre;

• May be rotated amongst the different Service Centres;

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3800

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Key Responsibilities

• To carry out security duties at the Hotel, Staff Entrance and to patrol Hotel premises.
• To create security and fire safety awareness among staff and guests.

Requirements

• Possess qualified certificate in WSQ Security and SIRD License
• Customer-oriented
• Able to multi-task
• Able to work in a fast pace environment
• Possess additional Lifeguard / CPR certificate is preferred

Duties and Responsibilities

· Attend to all guests’ check-in by confirming reservations, assigning room, issuing and activating room key.

· Attend to guests’ check-outs including resolving any late and disputed charges.

· Process all payment types such as room charges, cash, checks, debit, or credit.

· Assist guests with directions and information regarding property and local areas of interest.

· Coordinate with Housekeeping to track readiness of rooms for check-in.

· Attend to all guests’ requests and queries promptly, politely and efficiently.

· Ensure a high level of customer service is consistently maintained to ensure guests’ satisfaction.

Requirements

· Previous Front Office experience in a similar environment will be an advantage

· Working knowledge of Opera is preferred

· Team player but also able to work independently

· Customer oriented with a pleasant disposition

· Able to multi task and thrive in a fast paced environment

· Able to work on rotating shifts, weekends and public holiday

Job Scope:

• Monitor closely pre-operative patients seen in the wards and clinics on the outcomes of decisions for surgery.
• Provide information regarding patient’s diagnosis, need for intervention and possible outcomes to patients.
• Responsible for patient education.
• Responsible for financial counselling and admission procedures
• Ensure all appropriate investigations ordered are carried out before any surgical intervention.
• Ensure smooth workflow between cardiac clinic, cardiac lab, OT, CTICU, ward and other hospitals
• Inform patients’ families on patients’ progress post operation
• Assist nurses and allied health professionals in educating and facilitating the clinicians care plan
• Inform and remind patients / families on follow up appointments and post discharge medical instructions
• Develop educational materials and assist in research activities of Adult Cardiac Surgeons
• Ad hoc duties as assigned by the Head of Department

Job Requirements:

• Minimum Degree, preferably in Nursing / Allied Health / Science or equivalent
• Excellent interpersonal and communication skills
• Preferably with working experience in a similar setting
• Proficient in using MS office

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Job Description

1. Assess loan application and disburse loan to borrowers

2. Prepare loan agreement and explain to the borrowers of the terms and conditions of loans

3. Follow up with loan repayment

4. Manage the relationship with the borrowers

5. Assist on any debt recovery calls and coordination if necessary

Requirement

1. Min O level and above

2. Pleasant and approachable personality, comfortable to meet client

3. Careful and meticulous with work

4. Self driven and multi tasking

5. Experience with loan or credit works in the financial or banking or licensed money lending will be preferred

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Islandwide), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Islandwide

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Islandwide), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Islandwide

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Job responsibilities

• Address patient's inquiries over various communication channels.
• Patient relation matter such as registration and appointment booking.
• Dispensing of medications
• Packaging and dispatching of orders in a timely manner
• Handle customer verification and billing
• Monitoring and follow-up on medical report, patient requests etc
• Stock-taking and inventory checking
• Clinic housekeeping
• Other administrative duties such as data entry and book-keeping as assigned by clinic manager/doctor

Requirements

• 5.5 days work week (Saturday morning)
• Background in healthcare or customer service line are welcome
• Minimum GCE ‘N’ Level or Diploma Holders in Nursing
• Background in healthcare or customer service line are welcome
• Compassionate towards customers
• Comfortable communicating with medical providers and patients
• Excellent customer service skills and put attention into detail
• Willing to learn and adapt in a fast-paced environment
• Candidates with no previous healthcare experience are welcome to apply

Benefits

• Medical benefit (H&S and Dental) upon confirmation
• Attractive salary package (AWS)
• Variable bonus depends on individual performance

• Conduct design review of the design submission by the Contractor to ensure design compliance and constructability. A duly endorsed design review report shall be submitted to SDC.
• Review, verify and accept all design and technical submissions, including construction drawings, shop drawings, material submissions, manual, drawings and design calculation of temporary works, equipment, duration, frequency, alert and stop work levels for safe execution of the construction works, etc. submitted by the Contractor.
• Prepare response to any design, technical, construction or contractual queries from Contractor and obtain approval from SDC prior to issuance of the response.
• Assist SDC in the engagement and the liaison of any other specialists consultants / contractor required by the authorities, such as Accredited Checker and Accredited Checker (Geo) services, Registered Inspectors, instrumentation and monitoring specialist contractor, etc.
• Review suitability of the site supervisory team proposed by the Contractor and make recommendations to SDC.

Requirements:

• RTO Need to registered with BCA and possess at least 5 years relevant experience in supervision of underground construction works such as pipe jacking or tunneling, to support the SO for construction supervision purposes.

Case Management Officer, Medical Affairs (Clinical Governance)

• Nursing Background
• Non-Clinical Nursing Duties
• Office Hour
  

Job Description:

• Administer brief psychogeriatric assessments and brief child assessment and collect basic socio- demographic information for all patients.
• Contact patients prior to their first visit to confirm their attendances, remind them to attend and follow up appointment on time.
• Triage cases, conduct home and school visit when needed.
• Provide psycho-education for patients and their family.
• Assess caregivers' needs with appropriate assessment tools and arrange appropriate referrals for support
• Collaborate with Allied Health team, including Medical Social Worker, Psychologists

Requirement:

• Degree in Nursing, Psychology or relevant discipline.
• Minimum 2-3 years experience
  

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Roles and Responsibilities

• Daily and monthly operational activities for GL functions
• Bank reconciliation and ensuring that all month–end reports are prepared accurately and timely
• Ensuring accurate and appropriate recording and analysis of revenues and expenses
• Posting and maintenance of fixed assets
• Closing of accounts (Balance Sheet, Profit & Loss & Cash Flow)
• Prepare monthly journal entries
• Any other duties as assigned by superior from time to time

Requirements

• Diploma in Finance / Accounting with at least
• Minimum 2 years of relevant working experience
• At least 1 year of audit experience required
• Proficient with Microsoft Excel
• Preferably knowledge in SAP accounting system
• Focused and able to meet deadlines
• High responsibility, team player with good initiative and interpersonal skills
• Able to work under pressure and tight reporting deadline

Job Description

• Ensure that machines and equipment inside Gaming Room are functioning.
• Attend to players’ requests and needs.
• Observe and abide by the Standard Operating Procedures when doing the opening, closing, payment, and reporting.
• Facilitate weekly collection and servicing of machines.
• Ensure that the Gamingg Room is clean.
• Attend to any tasks assigned by the Executive.

Job Requirement

• Secondary Level or relevant experience.
• Above 1-2 years experience in customer service.
• Good interpersonal skills.
• Possess initiative.
• Team player
• Able to work on Weekends and Public Holidays
• 6 days work week (44 hours per week)
• Routing Shift work (1st shift 8.30am to 4.30pm / 2nd shift 2.30pm to 10.30pm, Mid Shift 11am -7pm, 8.30am to 8.30pm)

Summary

This position is responsible for the following:

i. Performing day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data.

ii. Ensures the timely and accurate billing of clients and processes accounting receivables and incoming payments in compliance with financial policies and procedures.

Job Responsibilities

• Ensure that all payments by cash/GIRO/TT are posted and reconciled in a timely and accurate manner.
• Ensure credit card postings and payments are reconciled.
• Review all charge-backs from credit card companies and alert Assistant Accountant.
• Check all Banquet Event Orders to ensure deposits mentioned are received and posted.
• Raise invoices and/or credit notes as and when necessary before forwarding to Finance Manager / Director of Finance for approval.
• Check all invoices / billings before mailing out.
• Attend to guests’ enquiries on billings and charges.
• Ensure AR Aging tally with GL.
• Ensure TA commission and Credit Card outstanding forwarded to GL for accruals.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Ang Mo Kio), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Islandwide), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Islandwide

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

The Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore’s service experience throughout the entire guest journey.

Primary Responsibilities

Executes Core Tasks Of The Lobby Operation

• Delivers the Raffles Hotel Singapore guest experience through a seamless flow of processes and in close cooperation with the Raffles Butler.
• Provides a first-class arrival experiences for all residents including a seamless and personalised check-in experience. Closely assists the F&B team in welcoming and accommodating/seating restaurant patrons.
• Ensures the smooth running of the Lobby operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products and colleagues.
• Addresses any security incidents and guest complaints to the Lobby Operations management team and reacts proactively when suitable and appropriate.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Handles Cashier And Lobby Operation Coordinator Duties

• Accurately executes cashiering and billing duties in coordination with the Raffles Butlers and cooperates closely with the Finance team.
• Acts as Lobby Operation Coordinator to handle administrative tasks and to ensure the smooth lobby operation and the completion of all essential preparatory tasks prior to guests’ arrivals.
• Responsible for the timely pre-arrival correspondence cycle within the Lobby Operations team.

Maximises the outcome of upsell and cross-sell opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities for Residents, F&B patrons and visitors.

Seeks constant improvement of quality in product and services

• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Participates in the handling and follows up of any security incident and guest complaint together with the Lobby Operations management team and always reinforces hotel values.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

Candidate Profile

Knowledge and Experience

• Diploma and Degree from preferably hospitality or related field.
• Minimum 1 to 3 years relevant experience.
• Excellent communication skills in English and ability to communicate in a second language.

Competencies

• Possesses strong interpersonal skills.
• Contributes in the team, work punctually and effectively.
• Ascertains and addresses guest/colleague needs.
• Motivates individuals and creates and maintains a cohesive team.
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyzes and resolves problems, and exercises good judgment.
• Prioritises and organises work assignments and work effectively.
• Self-motivates and shows good initiative in a dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Possesses good computer and property management system skills.
• Embraces and responds to change effectively.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Diploma or Degree from preferably hospitality or related field.
• Minimum 5 years relevant experience with at least 2 years at a management level.
• Excellent communication skills in English and ability to communicate in a second language.

Competencies

• Possesses strong interpersonal skills.
• Ascertains and addresses guest/colleague needs.
• Directs, trains and motivates individuals and creates and maintains a cohesive team.
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyses and resolves problems, and exercises good judgment.
• Prioritises and organizes work assignments and delegates work effectively.
• Self-motivates and shows good initiative in a dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Possesses good computer and property management system skills.
• Embraces and responds to change effectively.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

1) Minimum 5 years as Resident Technical Officer (RTO) with experience in supervision of Precast Bathroom Unit (PBU) and Curtain Wall System.

2) Registered with IES/ACES as Resident Technical Officer.

3) Preferably with experience in high end condominium projects.

4) Experience in inspecting defects and rectification works during post TOP period.

5) Carry out full time supervision for construction works in architectural, M&E and structural discipline in accordance to BCA approved structural drawings in compliance to Building and Control Act and regulations.

6) Check that requirements of specifications in regards to materials and workmanship are complied with the project specifications by Architects/ Engineers.

7) Inspection / Supervision of sample tests for materials and workmanship, etc.

8) Inspection of Defects & Non-conformance and to issue instructions for rectifications.

9) Work under the direction of RE, PE and Architect for site organisation, allocation of duties and tasks and coordinate with Architect for M&E services and structural design that affects architectural and ID works.

10) Work under the direction of RE, PE and Architect for site organisation, allocation of duties and tasks and coordinate with Architect for M&E services and structural design that affects architectural and ID works.

11) Check architectural and ID works and intent of design details are followed. To notify Architect of any design intent conflicts and quality variations, illegal works.

12) Keeping records of work and reporting to Consultant.

13) Attending Client/Consultant's site meeting and technical meeting if required by Client / Consultant / RE.

14) Vet and signoff inspection forms and quality related issues including all dry-lays, trade demonstrations, method of statements, mock-ups, defects inspection and rectification follow-up to sign-off, M&E testing and commissioning, handover to client.

15) Monitoring builder’s site management.

16) Duties related to obtaining TOP/CSC/DLP.

This position will start off as 18 months contract.

Location:
Great Eastern Office, at Paya Lebar Quarter

Responsibilities:

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with Great Eastern Life.

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;

• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;

• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution

• Provide excellent customer service experience; and

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3500

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Key Responsibilities:

• Manage and supervise major construction works in buildings, including services laying and lighting and control systems installation.
• Oversee the installation, maintenance, and operation of airfield lighting systems, airfield control rooms, server rooms, battery/genset rooms, M&E equipment, switch rooms, fire protection systems, and CCTV/security systems.
• Ensure compliance with Singapore standards and regulations, as well as industry best practices, throughout all construction and installation activities.
• Conduct regular inspections to ensure quality control and adherence to project specifications.
• Coordinate with contractors, engineers, and other stakeholders to resolve technical issues and ensure project milestones are met.
• Monitor project progress, including budget and schedule updates, and report findings to management.
• Implement safety protocols and ensure a safe working environment for all personnel involved in the projects.

Requirements:

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or Equivalent.
• Minimum of 5 years of experience as a Resident Technical Officer in construction projects, with a focus on building services and infrastructure projects.
• Strong knowledge of Singapore building codes, regulations, and standards.
• Proficiency in project management and construction supervision.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.