Job Description:

• Perform duties related to sector regulation work, such as conducting due diligence checks,

processing and reviewing applications/submissions by charities;

• Answer calls, attend to emails and provide technical assistance to charities who encountered

issues related to applications and submissions in Charity Portal; and

• Any other matters assigned.

Working Arrangement:

Contract Duration: 1 Year

Working Hours: Mondays to Fridays (office hours with hybrid working arrangement)

Salary: Monthly Rated (TBA)

Job Requirements:

• Good written and oral communication skills.

• Good interpersonal skills.

• Able to work independently, exercise initiative, pay attention to details, be a good team player.

• Basic knowledge of legal and accounting principles will be advantage.

• Experience in customer support and familiar with MS CRM Dynamics 365 will be advantage.

Job Scope :

Provide research assistance and support for a policy research unit, which will involve proper documentation, submission, and follow-up of research processes.

Tasks may involve the following:

1. Fieldwork preparation (e.g. assist in preparation of fieldwork materials; liaise with fieldwork vendors; observe and document observations during interviewer trainings);
2. Fieldwork quality checks (e.g. observe and document fieldwork proceedings; monitor interviewers’ performance, progress, and clarify with vendor on observed discrepancies; monitor public feedback and bounced mail);
3. Data checks (e.g. support data documentation, compliance, and checks, including clear documentation of errors and remedial actions);
4. Literature reviews (e.g. source, review, and document findings and other details from research papers, reports, and related sources); and
5. Other tasks (e.g. provide administrative support, assist with inventory , and coordinate department meetings).

Requirements

We seek candidates who are able to commit to a 12-month contract (full-time)*, able to work independently as well as within a team setting, and who possess:

1. Background in social sciences (e.g. psychology, sociology, political science) and/or research-related work experience.

2. Good written and verbal communication as well as numeracy skills, and meticulous with details.

3. Familiarity with MS Office tools (e.g. MS Word, MS Excel).

4. The following skills will be advantageous:

1. Experience with quantitative or qualitative data analyses; and/or
2. Familiarity with the research process (e.g. handling surveys, in-depth interviews).

Location: Maxwell Road

Contract Period: 6 months to 12 months

Salary: $9 to $18/hour (depends on experience)

Working Arrangement:

Monday – Thursday, 9am to 6pm

Friday – 9am to 5.30pm

*Hours may vary depending on the task requirements

*When required, some tasks may take place in the late afternoons, evenings, and/or weekends to support in-person surveys.

Working hours may be adjusted accordingly, e.g. 2pm-9pm instead of 9am-6pm.

Contract Duration

· 3 Months (1 July 2023 to 30 September 2023)

Working Location

· Woodlands

Working Hours

· 5 Days (Mon to Fri: 9.5 hours per day between 6.30am to 7.00pm (depending on shift), inclusive of 1 hour lunch break)

· Service not required on public holidays. However, service may be required on Saturday or Sunday if there are school activities.

Offered Salary

• S$1,740 per month

Requirements

· Applicants should preferably have prior experience in maintaining of premises and logistics duties.

Job Description

· General maintenance of the school’s premises & equipment

· Distributing of snacks to the MK classes

· Providing logistical support for school events and activities including carrying and arranging of furniture and equipment

· Any other duties assigned by the supervisor, OM, AM or the School Leaders

· Officer deployed to MK will be required to undergo a food hygiene course and complete a Declaration on Measles, Mumps, Rubella and Varicella

Job Description & Requirements

• To carry out full-time supervision of construction works as required under BCA regulations and in accordance with the contract and Superintending Officer’s instructions.
• To monitor progress and ensure that the work is done and materials used are in accordance with approved specifications, codes, standards, and regulations.
• Assume any other duties in connection with the project assigned by the S.O.
• Supervise any works in compliance with contract requirements.

Requirements:

• Diploma in Civil & Structural Engineering or equivalent
• Min.10 years of experience in LTA projects
• Registered RTO with IES/ACES

Job Description & Requirements

• To carry out full-time supervision of construction works as required under BCA regulations and in accordance with the contract and Superintending Officer’s instructions.
• To monitor progress and ensure that the work is done and materials used are in accordance with approved specifications, codes, standards, and regulations.
• Assume any other duties in connection with the project assigned by the S.O.
• Supervise any works in compliance with contract requirements.

Requirements:

• Diploma in Civil & Structural Engineering or equivalent
• Min. 8 years of experience in LTA projects
• Registered RTO with IES/ACES

Roles & Responsibilities

Experience in M & E Co-ordination is an advantage

· Relevant experience in managing construction of luxurious bungalow

· Possess leadership quality to supervise engineering building construction

To supervise demolition work

1. To supervise ERSS work

2. To supervise structural RC

3. To supervise structural steel work

4. To supervise steel fabrication and erection

5. To supervise all necessary structural test

Able to interact with people of all levels

Can work independently

** Able to commence work immediately (site location is 35 Binjai Park)

About Us:

Kangaroo Learning Center Pte Ltd (“KLC”) was incorporated on 7 May 2022. Our headquarters was established in 2014 and is a leading training institution in China, providing tuition to more than 100,000 students annually. KLC is a rapidly growing tuition centre in Singapore, dedicated to providing high-quality education in mathematics. The centre offers a range of academic and enrichment programs for students of different ages, including primary and secondary school students, as well as those preparing for the PSLE, Math Olympiad, GCE ‘O’-Level and ‘A’-Level examinations. As a young and dynamic organization in Singapore, we are committed to fostering a culture of innovation and initiative. We believe in nurturing individuals who take ownership of their roles and see themselves as co-partners in our journey towards educational excellence. Join our team and be a part of an exciting environment where you can contribute to shaping future leaders.

Job Overview:

We are seeking a dynamic and customer-focused individual to join our tuition centre as a Customer Relations (Front Desk) representative. The ideal candidate will be the first point of contact for students, parents, and visitors, ensuring a positive and welcoming experience. The Customer Relations (Front Desk) role is crucial in maintaining a positive and professional image for our tuition centre.

Job Responsibilities:

• Greet students, parents, and visitors as they enter and provide a welcoming atmosphere
• Respond to inquiries from students and parents regarding course offerings, schedules, fees, and other relevant information
• Assist with enrolment process, including completing registration forms, explaining tuition policies, and collecting necessary documentation
• Schedule appointments for students and parents to meet with teachers or staffs as needed
• Handle phone calls and emails promptly and professionally, addressing questions and concerns effectively
• Collect tuition fees and ensure accurate recording of payments
• Manage, maintain and update student records, administrative documents and centre-related supplies
• Record all math questions in the system
• Assist in marketing activities, such as distributing flyers, promoting special events, and collecting feedback from students and parents
• Handle customer complaints and concerns with empathy, addressing and resolving issues to the best of your ability, and escalating as necessary
• Perform general office tasks, such as photocopying, filing and organising office supplies
• Inspect tuition centre and office regularly and report any non-compliance and support essential maintenance of facilities and equipment, coordinate with vendors for repair and maintenance of tuition centre as and when required
• Administrative duties and other ad-hoc duties as assigned

Job Requirements:

• Min. GCE O’ Levels
• No experience required, training will be provided
• Good interpersonal, oral and written communication skills
• Fast-paced working environment, able to multi-task and meticulous
• 44 hours per week, able to commit weekdays (inc. evenings) & weekends

The Diocese of Singapore (DOS) has under her umbrella, 27 churches, community services, schools and chaplaincies. The Diocesan Central Administration (DCA) is the corporate headquarter for DOS.

Responsibilities:

Reporting to Head of Human Resources, the candidate will assist with the following:

● Recruitment and onboarding

● Compensation and Benefits

● HR Policies and Compliance

● Performance Management

● Any other duties assigned by the Head of HR

Requirements:

● Diploma holder in Administration or related discipline

● 2 years of relevant work experience required for this role

● Able to maintain high level of integrity and confidentiality of information

● Responsible, meticulous and takes initiative

● Good interpersonal skills

Salary will commensurate with qualifications and work experience.

Please submit your application with updated resume indicating your notice period and expected salary. Only shortlisted applicants will be notified.

Job Details:

• Basic salary range - $3,200 - $3,500 + KPI/Team Allowance ($150) + Skillset Allowance $300 (Pass all papers and answer questions correctly)
• Working Location: Tampines
• Working Days & Hours: Mon to Fri ONLY - 830AM - 530PM / 9AM - 6PM / 930AM - 630PM (3 Rotation Shifts)
• 1-Year renewable contract
• Fun & Vibrant environment

Job Responsibilities:

• Attend to insurance enquiries via inbound call/email
• Provide excellent customer service
• Provide policy recommendation

Job Requirements:

• Min N/O Level
• Preferable with BCP/HI/PGI
• Preferable with at least1 year of call centre experience in any industry
• Bilingual in English and Mandarin preferred to liaise with Mandarin speaking clients

Interested candidates can kindly click to APPLY / email to [email protected]

We regret to inform only shortlisted candidates will be notified.

HOONG XIN HUI R24121451

Just Recruit Singapore Pte Ltd (EA12C6295)

The Diocese of Singapore (DOS) has under her umbrella, 27 churches, community services, schools and chaplaincies. The Diocesan Central Administration (DCA) is the corporate headquarter for DOS.

We are recruiting a Property Officer to form part of the team to carry out the development and maintenance of Diocesan properties.

Responsibilities:

• Support the Development Board in project and facility management
• Assist in office procurement and coordinate with contractors on maintenance work
• Liaise with service providers (e.g. Cleaners, gardeners, security, etc.) and inspect works completed by them.
• Liaise with Government Authorities (e.g. SLA, URA, LTA) for Land/Building matters
• Attend to occupants and supervise common property usage
• Assist in Fire Safety Measure of the premise
• Work with DCB to set up Emergency Response Team
• Support pest control response and solution
• Support in DCB maintenance work when required
• Support in DB meetings when required

Requirements:

• Diploma / Degree in disciplines related to Building or Estate Management
• At least 5 years of relevant experience in Project and Facility Management
• Have good interpersonal skills
• Able to explore ways to improve SOP and process
• Proactive at sourcing effective fire safety measures

Salary will commensurate with qualifications and work experience.
Please submit your application with updated resume indicating your notice period and expected salary. Only shortlisted applicants will be notified.

Job Details:
• Basic Salary: $2000 - $2200 + HIGH COMMS!
• Monday – Friday: 9am to 6.30pm. (Inclusive of 1 hour Lunch Break)
• Location: Novena
• 1-Year Renewable Contract (Subjected to performance)

Responsibilities:
• Handling customer’s queries such as Penalty Fees, Annual Fees or Banking needs
• Cross sell Unsecured Retail Banking Products via Inbound / Outbound Calls.
• Recommend and persuade customers with regards to unsecured retail banking products.
• To follow up on income documents and any other relevant documents required for
application submission.
• Achieving of Daily / Weekly / Monthly Sales Targets.

Requirements:
• Minimum GCE ‘N’ or ‘O’ Level
• Prior experience in Telesales would be an advantage

Interested candidates can kindly click to APPLY or send your latest resume to [email protected]

HOONG XIN HUI R24121451

Just Recruit Singapore Pte Ltd - EA12C6295

You will support the Operations Manager in managing effective operations and maintenance of our retail mall.

Job Description

• Provide facilities management services for shopping malls
• This includes cleaning, pest control, horticulture, security management, ACMV, M&E, building services etc through our appointed term/ sub-contractors.
• Investigate, check and analyse reported breakdowns & faults to determine their cause for the prevention of future occurrences.
• Supervise upgrading projects for the shopping mall that you are assigned to.
• In addition, you will be responsible for car park management.
• Manage and attend to all feedback and service requests in a timely manner.
• Promote good relations with our partners and tenants.
• Lead the technicians and manage vendor services to achieve the required professional standards in day-to-day operations.
• Maintain building operation manual and any records relating to the building.
• Part of Company Emergency Response Team (i.e. Site Incident Controller, First Aider, etc),
• Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the mall.
• Any other duties are assigned by the Supervisor.

Requirements

• Minimum Higher NITEC/ Diploma in Building Services Engineering / Mechanical / Electrical or equivalent with minimum 2 year of relevant working experience, preferably in managing commercial properties or alternatively, possess at least 3 years of facilities management experience.
• Able to work within tight timelines, resourceful and systematic in resolving problems.
• Preferably possess certification for Fire Safety Manager.
• Pro-active, independent, able to work with minimal supervision and perform under pressure.
• Good communication and interpersonal skills.
• Service orientated mindset.

What You'll Do:

• Handle inbound and outbound calls, addressing customer inquiries and concerns in a professional and timely manner
• Meeting customers face-to-face to provide support or resolve issues
• Provide accurate and detailed information to customers regarding products and services
• Resolving customer issues, complaints or concerns with empathy and problem-solving skills
• Documenting customer interactions and maintaining accurate records in the database
• Adhering to company policies and procedures while maintaining a positive and customer- centric attitude
• Any other tasks that may be assigned from time to time

What You’ll Need:

• Minimum 2 years of experience in contact centre or similar environment
• Possess excellent interpersonal, communication and customer service skills
• Able to work independently in a face-paced environment while being a cohesive team member
• Self-directed, able to multi-task, self-motivated and able to work under pressure
• Possess initiative to respond to customer’s needs with a commitment towards service excellence
• Proficient in MS Office applications

Responsibilities

• Providing office day to day admin support

• Assist the team in communicating with the status of the outstanding tasks

• Handling all customer matters

• Sending out weekly report

• Learning the Singtel system and assisting customer needs and enquiries

• Ad hoc duties as assigned

Requirement

• Minimum qualification, Higher Nitec

• Working knowledge in Microsoft Excel

• Team player and ability to collaborative and work effectively

• Able to work 5.5 days per week

☑ Basic Salary UP to $6000

☑ AWS + Variable Bonus +Healthcare Benefits

☑ Working Location: Boon Lay (Company Transport Provided)

☑ Office Hour: 8.30AM – 5.00PM

☑ US MNC Company in Paint & Coating Manufacturing

☑ Good Working Environment

Job Scope

• Train, Guide & Leading of Plant Safety & Health Committee members during meeting and inspections
• Determine Safety & Health condition of staff and suggest necessary improvement for management
• Investigating in incident/accident or any dangerous occurrence in workplace & Analysing statistics collected
• Conduct & Oversee internal safety & health audits to ensure corrective action are implemented
• Briefing of new-joiner, visitor first hand before commencement or visits
• Building ISO documentation system for 9001:2015 & 14001:2015
• Any other ad-hoc duties under EHS as assigned by the company.

Requirement

• Degree in Chemical Engineering or Equivalent
• 2 – 4 Year of working experience in EHS under Chemical Plant

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Only shortlisted candidate will be notified

Soo Kok Ee (Jeffrey)

Registration No: R1436761

Job Responsibilities:

• Handle corporate data management tasks, including maintaining records related to office maintenance schedule, corporate insurance policies, ISO certifications, and any compliance-related data management, ensuring timely renewal or submission;
• Manage incoming and outgoing mail and courier services, ensuring timely delivery and distribution;
• Maintain and procure employee uniforms, office supplies inventory, including stationery, office, food and cleaning supplies;
• Track and manage employee attendance records, ensuring accuracy and compliance with company policies;
• Provide direct administrative support not limited to HR duties but also tasks related to Operation & Maintenance (O&M) and Project Management administration such as forms filling, authority submission, etc.;
• Contribute to employee engagement initiatives, fostering a positive work environment, and promoting team cohesion;
• Undertake any other assigned duties from the HR Team or designated officers as necessary to support the overall functioning of the office.

Job Requirements:

• Candidate must possess at least Professional Certificate / NITEC, Diploma / Advanced / Higher / Graduate Diploma in any field;
• Minimum 1-3 years of experience in office administration, clerical support, or similar roles;
• Entry level candidates are welcome to apply;
• Proficiency in office software such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook);
• Excellent communication and interpersonal skills;
• Ability to handle multiple tasks simultaneously, efficiently prioritize them, and adjust to shifting priorities;
• Familiarity with corporate data management control and procedures;
• Flexibility to take on new tasks or responsibilities as assigned by management;
• Experience with employee engagement initiative is a plus;
• Demonstrate teamwork, a strong sense of responsibility and willingness to learn;

Job Description & Requirements

To perform the duties of an Environmental Control Officer

To assist the WSH Officer and Project Manager in managing the project's environmental health programme

Lead a team of site personnel to carry out, conduct regular site inspections and follow-up actions to ensure environmental compliance

Requirements

Licensed ECO, NEA Registered

Min Diploma

At least 1 year HDB Project working experience in related role

Microsoft Office knowledge required

Ibis styles Hotel is an International Brand Hotel. Ideal for anyone who has the ambition to grow within the company and have the opportunity for career progression.

Industry experience not necessary, we are willing to train. Entry level Finance Assistant role.

Responsibilities

• Finance duties such as Accounts Receivable (AR), Accounts Payable (AP), Purchasing & General cashier. Handling daily Audit Documents, etc.
• Coordinating inventory control by way of stock movement and management
• Multitasking required – this is the new norm in hospitality
• Handle daily compliance for finance in cost control and what is to be completed by hotel operations
• Ability to work well under pressure and independently
• Good CAN DO attitude
• Ability to manage time and work well under pressure
• Assist hotel operations on need basis
• Willing to support the team and be a strong team player
• Willing to carry out tasks assigned by management on adhoc basis
• Understanding and willing to remain flexible with job scope and working hours
• Has good telephone manners
• Has good and polite communication skills
• Willing to learn the hotel business in order to provide high standard of customer service in hotel environment
• Strong organisation skills
• Good Negotiator to handle supplier relationship
• Willing to undertake training as recommended by the hotel to improve the skillset
• Reliable and punctual to work
• Reporting directly to Hotel Finance Manager - Head of Department.

Requirements

• Ideal for fresh graduate , someone who wants to expand in Finance
• A positive attitude and ambition
• Willing to learn new things
• Strong time management
• Well-disciplined and can work independently
• Strong computer skills
• Strong negotiator
• Detailed person with a commitment to the Job
• Ability to use own initiatives in the job
• Good customer service skills
• Passion for hospitality and likes to work in a hotel environment
• Detailed person with a commitment to the Job
• Dedicated and committed to this role for 2 years.
• Accor hotels provide internal training for the right person with the right attitude
• Willing to work with the hotel team and understand hotel operations
• This is a great entry level role for hospitality industry. Training will be provided.

Interested applicants to please email your resume to [email protected] and [email protected] for this job posting.

Purpose of job:

Assist STB’s Compliance and Enforcement (C&E) officers in carrying out compliance checks on

tourist guiding activities, travel agents, and hotels. Some of the work is as listed below:

Tourist Guides

• Conduct ground checks on unlicensed tourist guiding activities at various places of

interest and attractions, which deployment may include evenings, weekends, and

public holidays.

• Conduct compliance checks on licensed tourist guides at various places of interest and

attractions.

• Engage tourist guides during the ground checks to raise their awareness on correct

conduct and practices on tourist guiding.

• Observe and spot any breaches or violations of tourist guide licensing regulations

and/or other misconduct by tourist guides.

• At the end of the shift, to record and put up a report,

o listing all the locations and places of interest checked during the shift, and the

date and time of the checks; and

o detailing any observations which require further investigations by STB

Investigation Officer.

Travel Agents

• Assist C&E officers conducting checks on travel agents.

Hotels

• Conduct compliance checks on licensed hotels and hostels.

o Complete compliance checklist for each check conducted and submit at the

end of the shift, detailing any observations which may require further

investigations.

• Conduct compliance checks on premises that may be operating without a hotel licence.

• Conduct ad-hoc checks on hotels.

Salary

Based on qualifications and experience

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Woodleigh)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Description:

1. Verifies E-invoices with supporting documents and ensures that they are promptly and properly processed according to payment procedures and Instruction Manual (IM) guidelines.
2. Contacts clients / stakeholders to verify details in invoice and supporting documents
3. Ensure that invoices submitted are accounted for, and properly saved electronically in respective folders and in hardcopy folders.
4. Prepare the daily collection reconciliation.
5. Assists with refunds to clients.
6. Prepare non-invoice payments,
7. Other Finance and Admin-related tasks

Working Arrangement:

Working Hours:

Mondays to Thursdays - 8am to 5.30pm

Friday – 8am to 5.00pm

Location: Lengkok Bahru

Contract Duration: 3 Months

Job Requirements:

1. Basic knowledge in Finance or Accounting
2. Possess good working knowledge of Microsoft Office Applications such as MS words, Excel and Outlook
3. Meticulous and detail-oriented
4. Organised, independent and self-disciplined team-player
5. Relevant working experience in Finance or Accounting would be an advantage

Job Description:

(A) Educational Programmes

1. Oversee and monitor the school booking system for Learning Journeys at the

museum and keep track of school visits and answer enquiries about school programmes, bookings via emails, and phone calls, etc.

2. Co-ordinate weekday and weekend docent tours/virtual tours for school visits, regular or special requests.

3. Welcome school groups to the museums or virtually, and undertake crowd control measures during peak periods or when there are a few school groups in the museum.

4. Prepare and monitor educational resources and worksheets.

(B) School Workshops, Programmes and Travelling Exhibitions

1. Co-ordinate logistics / equipment list for all workshops and programmes.

2. Assist in the coordination and the running of the workshops or programmes –

both onsite and online.

(C) Volunteer Management

1. Liaise with various groups on bookings of museum facilities for activities like training, gatherings, meetings etc.

2. Co-ordinate logistics / equipment list for all volunteer events.

(D) Secondary Duties and Responsibilities

1. Work with the Education Managers in research and content development in the following domains – Early Childhood Programmes, Education Programmes, Access Programmes.

2. Handle the dissemination and distribution of marketing materials like school brochures, newsletter, resource kits etc.

3. Assist in maintaining exhibition interpretive spaces.

4. Collate the relevant KPIs for the unit.

5. Handle ad-hoc duties as assigned by the incumbent’s supervisor.

Work Arrangement:

Working Hours:

Monday - Friday: 9am to 6.30pm

Location: Raffles Place MRT Station/Bras Basah MRT Station

Contract Duration: 1 Year (extendable)

Salary: $2200-$2800/Month

Job Requirements:

Diploma/Degree in the following fields: Arts management, education, art, history, or museum/gallery-related is preferred.

Skillset: Microsoft office, especially with using excel

Job Description:

• Delivering client's services through digital means, including communicating digitally with Members of Public, managing and resolving service challenges, and performing service recovery where needed. For example, processing and verifying all types of Court or Inheritance related filings and requests for fee waiver submitted through the E-Services Portal and communicating the requirements through remarks viewed by the Members of Public on their dashboard in the E-services Portal.
• Attending to walk-in enquiries or Court/Registry service-related requests at the Registry counter or via digital means.
• Answering FAQs related to Court Processes to Members of Public and stakeholders at the Registry counter or via digital means.

Working Arrangement:

Working Hours:

Mondays to Thursdays - 8am to 5.30pm

Friday – 8am to 5.00pm

Location: Lengkok Bahru

Contract Duration: 3 Months

Job Requirements:

1. Proficient in both written and spoken English and Malay (Malay Registry)
2. Possess good working knowledge of Microsoft Office and emails.
3. At least 3 years of frontline customer service experience
4. Good communication skills
5. Organised, independent and self-disciplined team-player
6. Meticulous and detail-oriented

Job Description:

1. Assist in verification of customers appointments booked through our e Appointment System

2. Enquire customers’ intent on branch visit for those without any appointments

3. Guide and support customers on retrieving required documents (e.g.: CPF Statements, IRAS Property Tax Statements) from other Government agencies via the e-Service Kiosk

4. Issue Q-ticket to customers and perform simple troubleshooting on the Queue System and topping up of Queue ticket rolls

5. Handle general enquiries on housing and car park matters

6. Guide and support customers using our e-Services Kiosk / AXS Self-Help Kiosk / Cash Payment Kiosk

7. Ensure that the e-Services Kiosks / AXS Self-Help Kiosk / Cash Payment Kiosk are in working order and to alert supervisors if there were any breakdown or technical issues

8. Assist walk-in customers with complex enquiries to make appointments, reschedule appointments, submit enquiry via e-feedback form, wherever necessary

9. Assist to measure customer’s vehicles dimensions for Season Parking declaration

10. Ad-hoc duties as assigned by supervisors

Working Arrangement:

Contract: Imm - Sep 2024

Salary: $14/H

Location: Choa Chu Kang

Working Hours:

Mondays to Fridays: 8.00am to 5.00pm

Job Requirements:

Prior experience in customer service will be helpful

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Assist in operations on ground as and when required

- Any other related duties assigned by manager