Job Objectives/Job Summary:

As a WSH Officer, he/ she is responsible in preventing and eliminating injury and illness to employees and assisting Company to comply fully with relevant and latest Workplace, Safety, Health, and Environmental regulations. He/she has to inspect workplaces, and minimize or eliminate hazards, such as incorrect working methods, and materials.

Responsibilities/Duties:

• To inspect and evaluate the environment, equipment and processes in working areas to ensure compliance with government safety regulations and industry standards;
• To protect employees, customers and the environment;
• To recommend changes to protect workers, and educate employees on how to prevent health problems through the use of safety training programs;
• To identify potentially hazardous materials;
• To investigate accidents to identify their causes and find ways to prevent them in the future;
• To ensure that monthly inspection of Fire Extinguishers, Exit Lights and Emergency Lighting, are carried out;
• To formulate and administer comprehensive Risk Management and review safe work procedure;
• To prepare and update Safety and Health Management System;
• To implement training programs and safety promotion plan to ensure safety awareness that the operations are safe and in compliance with statutory regulations and international standards/practices;
• To assist in the evaluation and recommendation of related workplace health issues;
• Able to lead and manage safety inspections and audits; and provide advisory roles for internal audit team;
• Able to lead and manage emergency situation (e.g. Fire, Explosion, Power Failure and Gas Leakage);
• To ensure compliance to Fire Safety Act and Regulations;
• Responsible for emergency response, incident investigation and safety training program;
• To conduct periodic Environmental, Health and Safety audit on site
• To prepare and review all Risk Assessment;
• To prepare Health, Safety and Environmental reports and statutory reports in the required formats;
• Ad-hoc duties.

Job Specifications/Requirements:

• Diploma/Bachelor’s degree in occupational health, safety, engineering or equivalent.
• A qualified safety practitioner who is MOM registered WSH Officer and/or qualified Fire Safety Manager
• NEA registered Environmental Control Officer (ECO)
• Certificates in QEHS Internal Auditing (ISO 9001, ISO 140001, OHSAS 18001)
• Minimum 5 years local working experience
• Familiar with regulatory requirements related to workplace safety and health, and all other aspects of safety;
• Ability to exercise initiative, manage pressure, multitask and work independently in a fast-paced environment is a must
• Excellent people management skills and good interpersonal skills

The Resident Technical Officer (RTO) reports to the Resident Manager and is responsible for the supervision of upgrading/modernization projects undertaken by the Facilities Management Department. He will be required to support the growth of the Club to create conducive, excellent and sustainable facilities for the Club. This position will be on a 2 year contract basis.

Key Responsibilities:

· Assist his supervisor to manage and supervise construction / project works, including M&E services such as ACMV, mechanical and electrical installation etc.

· Providing standing supervision as and when directed by his superiors.

· Ensure compliance with Singapore standards and regulations, as well as industry best practices, throughout all construction and installation activities.

· Conduct regular inspections to ensure adequate safety precautions, quality control and adherence to approved drawings and project specifications.

· Coordinate with contractors and other stakeholders to resolve technical issues and ensure project milestones are met and projects are completed within schedule.

· Attend site meeting, inspections and testing and commissioning.

· Monitor project progress, including budget and schedule updates, and report findings to management.

· Implement safety protocols and ensure a safe working environment for all personnel involved in the projects.

· Monitoring contractors' activities, site progress, schedule and safety on Site.

· Review and to check through contractors’ submissions including but not limited to Risk Assessments, Method statements, materials, As-Built Drawings etc.

· Carrying out administrative works and other duties as required by Employer.

· Reviewing and checking all the drawings and specifications, and ensuring that works are carried out in accordance with the approved plans/drawings.

· Maintaining project/site records.

Requirements:

· Diploma/Degree in Civil & Structural/Electrical/Mechanical Engineering or equivalent.

· Minimum of 3 years of experience as a RTO in construction/MEP projects.

· Proficient in Autocad and able to interpret/update drawings.

· Good knowledge of Singapore building codes, regulations and standards.

· Proficiency in project management and construction supervision.

· Excellent communication and interpersonal skills.

· Prior experience in the hospitality industry will be an advantage.

JOB DESCRIPTION

We are looking for highly-motivated and skilled data engineer to work on a new initiative on developing advanced AI software platform for Cardiac CT diagnosis.

Successful candidate will work with a team of data scientists and data engineers to develop AI platform for hospitals and clinical trials. Successful candidate will have the opportunity to tap into a large pool of industrial data from different disciplines and to interact with the companies to understand their real data needs.

JOB REQUIREMENT

• Bachelor degree in the field of software engineering, computer science, computer engineering, mathematics and statistics, electrical engineering, or related field.
• Possess minimum 1 year of relevant work experience
• Ability to work independently to translate research ideas into programs with efficient coding
• Basic knowledge on data analytics, machine learning, data mining
• Proficient in Python, Java Script
• Prior industry experience with engineering, financial services, healthcare, or urban development is a plus
• Able to deliver under tight schedule
• Good team player with both research and engineering ethics
• Good interpersonal and communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

JOB DESCRIPTION

We are looking for highly-motivated and skilled data engineer to work on a new initiative on developing advanced AI software platform for Cardiac CT diagnosis.

Successful candidate will work with a team of data scientists and data engineers to develop AI platform for hospitals and clinical trials. Successful candidate will have the opportunity to tap into a large pool of industrial data from different disciplines and to interact with the companies to understand their real data needs.

JOB REQUIREMENT

• Bachelor degree in the field of software engineering, computer science, computer engineering, mathematics and statistics, electrical engineering, or related field.
• Possess minimum 5 years of relevant work experience
• Ability to work independently to translate research ideas into programs with efficient coding
• Basic knowledge on data analytics, machine learning, data mining
• Proficient in Python, Java Script
• Prior industry experience with engineering, financial services, healthcare, or urban development is a plus
• Able to deliver under tight schedule
• Good team player with both research and engineering ethics
• Good interpersonal and communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Purpose

The School Administration Officer (German Section) is primarily responsible for providing comprehensive administrative support to the Director, academic department, parents and students, ensuring efficient operations and communication within the school. This role includes managing academic events, coordinating communications, and maintaining accurate data and records. Additionally, the officer will support parents and students with non-classroom matters, ensuring a positive experience and effective resolution of inquiries and issues.

Responsibilities and Accountabilities

Support for the Director and Academic Department

• Provide comprehensive administrative support to academic departments, including managing calendars, scheduling meetings, and preparing documentation.

• Assist with the preparation and dissemination of internal and external communications, such as newsletters and school-wide announcements.

• Support the organization and execution of Parent Teacher Conferences, departmental meetings, and other academic events.

• Handle minute-taking during meetings and ensure accurate documentation of discussions and decisions.

• Manage the preparation of presentations, translations, and proofreading of academic documents.

• Coordinate and manage exam registrations and invigilation processes.

• Facilitate the booking of business trips for Directors and ensure all travel arrangements are in order.

Parent and Student Support

• Act as a point of contact for parents and students, addressing inquiries related to non-classroom matters such as school portals, invoices, and ID cards.

• The role will include front desk duties, such as answering telephone calls and walk in-enquiries, on a rotational basis.

• Educate and assist parents with understanding school procedures and accessing relevant information.

• Manage and escalate complaints as necessary, ensuring resolution and customer satisfaction.

• Update and maintain the Parent Portal with accurate and current information.

• Process and manage student attendance records, early dismissals, late arrivals, and leave requests.

• Issue student and parent ID cards, lunch vouchers, and manage the lost and found items.

Communication and Coordination

• Facilitate effective communication between the school, parents, and students, ensuring timely and accurate dissemination of information.

• Support the coordination and organization of school events, trips, and enrichment activities.

• Collaborate with other departments to ensure smooth operational processes and adherence to school policies.

Responsibilities (Seasonal)

Examples include but are not limited to:

• Manage re-enrolment processes, including student contracts, withdrawals, and extensions.

• Assist with grade transitions, high school exam preparations, and the coordination of internships and enrichment weeks.

• Oversee the coordination and ordering of e-books and preparation of material lists.

• Handle MOE exemptions for current students turning 7, and manage insurance and pigeon-hole allocations.

Additional responsibilities

• All other responsibilities and tasks as deemed appropriate by the line manager and functional line manager.

Knowledge and Experience

• Diploma/Bachelor’s Degree in Business Administration or Business Management

• 2-3 years proven experience working in an office environment

• Previous experience of working in a customer service role

• Cultural understanding and previous experience of working at an international organisation with stakeholders of different nationalities and cultural

• Experience working in a school environment is an advantage

Technical and Soft Skills

• Excellent communication and inter-personal skills

• Calm and composed demeanor

• Problem-solving and multi-tasking skills

• Customer complaint handling and resolution skills

• Confident Microsoft Office and CRM database system skills

• Ability to quickly acquire knowledge and understand school operations, standards and work processes

• Professional in written and spoken German and English, as you will be engaging with students, parents and colleagues who speak these languages.

Job Description

A research officer position is available immediately in IMCB JG lab. This RO’s main roles include execution/assisting ongoing food proteomics projects.

Job Requirements

• B.Sc. or Diploma in Chemistry, Food Sciences, Life Sciences/Biology or related field.
• Knowledge in food science and proteomics. Experience in these areas is a plus, but not essential.
• Motivated to learn new laboratory techniques.
• Responsible, well-organized, and able to work independently.
• Ability to communicate and work well with others.

A/Prof. Jayantha Gunaratne ([email protected])

Note: Interested candidates can contact A/Prof. Jayantha Gunaratne with the full CV, a cover letter and the names with email addresses of two references.

• Develop high quality business strategies and plans ensuring their alignment with short-term and long-term objectives.
• Lead and motivate subordinates to advance employee engagement develop a high performing managerial team.
• Oversee all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission.
• Make high-quality investing decisions to advance the business and increase profits.
• Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics.
• Review financial and non-financial reports to devise solutions or improvements.
• Build trust relations with key partners and stakeholders and act as a point of contact for important shareholders.
• Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth.
• Maintain a deep knowledge of the markets and industry of the company.

Requirements:

• Master Degree and above in Business Management, Engineering or Logistics Management.
• Proven experience as CEO or in other managerial position.
• Experience in developing profitable strategies and implementing vision.
• Strong understanding of corporate finance and performance management principles.
• Familiarity with diverse business functions such as marketing, PR, finance etc.
• In-depth knowledge of corporate governance and general management best practices.
• An entrepreneurial mindset with outstanding organizational and leadership skills.
• Analytical abilities and problem-solving skills.
• Excellent communication and public speaking skills.

Job Description

A research officer position is available immediately in IMCB JG lab. This RO’s main roles include execution/assisting ongoing food proteomics projects.

Job Requirements

• B.Sc. or Diploma in Chemistry, Food Sciences, Life Sciences/Biology or related field.
• Knowledge in food science and proteomics. Experience in these areas is a plus, but not essential.
• Motivated to learn new laboratory techniques.
• Responsible, well-organized, and able to work independently.
• Ability to communicate and work well with others.

A/Prof. Jayantha Gunaratne ([email protected])

Note: Interested candidates can contact A/Prof. Jayantha Gunaratne with the full CV, a cover letter and the names with email addresses of two references.

Job Description

• In charge of full spectrum of recruitment and training.
• Maintain HR database and employee personal files records.
• Prepare and conduct induction for new employees.
• Administer HR related letters and memo.
• Initiate employee welfare activities.
• Perform other responsibilities and tasks as assigned.

Requirements

• 1 year of working experience preferred, fresh graduates are welcome to apply.
• Good communication skills in English, both written and spoken.
• Must be self-motivated and proactive.

Key Responsibilities

• To carry out security duties at the Hotel, Staff Entrance and to patrol Hotel premises.
• To create security and fire safety awareness among staff and guests.

Requirements

• Possess qualified certificate in WSQ Security and SIRD License
• Customer-oriented
• Able to multi-task
• Able to work in a fast pace environment
• Possess additional Lifeguard / CPR certificate is preferred

The Laboratory of Genome Function, led by Dr. Tim Stuart (https://stuartlab.org) at the Genome Institute of Singapore is seeking a senior research officer interested in single-cell epigenomics. The successful candidate will lead the testing and development of new genomic assays, apply single-cell assays to clinical tissue samples, and oversee the day-to-day operation of the lab.

Requirements:

• Bachelor's or Master's degree in molecular biology, genetics, biochemistry, or a related field
• Experience with high-throughput sequencing, molecular cloning, microscopy, single-cell genomics, and cell culture techniques
• Ability to work independently to execute and troubleshoot experiments
• Excellent organization and communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified

Description

• Welcome and greet guest
• Answer the phone, take messages, and redirect calls to appropriate offices
• Manage booking of club facilities
• Assist in reservations, check in and check out of room guests
• Logs all wake-up call requests and performs wake-up calls services
• Coordinates room reservation request, status and updates with the Housekeeping department
• Handles member’s queries on their account and collects payments as when required
• Balances all-cash/credit for rooms and miscellaneous at the close of shift
• Organize and maintain files and records; update when necessary
• Handle complaints
• Perform any other related duties as assigned by the management

Requirements

• Proficient in verbal and written English
• Stay updated about the club events, promotion, room rates, package plan, and discounts available
• Positive work attitude, teamplayer, good interpersonal skills and ability to multitask

Other Information

• Work location: West Coast Ferry Road (Bus 175 and 176) beside West Coast Park
• Permanent role with attractive benefits
• Meals provided
• Company transport provided (Clementi MRT Station)

Job Description

You will be responsible for supporting an outstanding experience for parents and students through the Purchase phase of the Family Experience Journey (FEJ), as families progress from initial enquiry through to and including the child’s first day at school, thereby maximising the conversion of leads into new starters.

- Ensure timely communication, responding to all parent contact within 24 hours during the working week.

- Ensure high quality communication: written and verbal language, structure and consistent attention to detail.

- Maintain high levels of warmth and enthusiasm throughoutall communications.

- Ensure that each family experiences key ‘magic moments’ throughout their journey, from enquiry to enrolment / induction, that are customised to their circumstances and memorable.

- Delivery of weekly KPIs

- Feedback from parents

- Mystery shop

Build an understanding of each family’s needs and interests throughout the Parent Experience Journey.

- Get to know families through great questions and active listening.

- Always be curious - identify what each parent and student needs – then personalise and tailor your offer accordingly.

- Deal effectively with objections and be responsive to buyingsignals.

- Build empathy and rapport with families.

- Support the MAC team through attendance at school recruitment events.

- Delivery of weekly KPIs

- Feedback from parents

- Mystery shop

Drive conversion at each stage of the pipeline by maintaining a focus on ‘closing’ towards the next step.

- Deal with new enquiries effectively and convert the enquiry to a visit to the school.

- Delivery of weekly KPIs

- Feedback from parents

- Mystery shop

- Conduct individual and group tours of the school, making them as personal as possible and convert families to make an application.

- Facilitate the application and assessment process in a straightforward and efficient way to convert families to enrolment.

- Facilitate any remaining enrolment requirements and maintain continued contact to convert enrolled families into new starters.

- Support families in their induction and orientation to ensure a positive start at their new school.

- Follow up with leads at all stages of the pipeline that have become unresponsive to reignite their interest. Follow best practice in timing this communication.

- Close out unresponsive leads in a timely fashion, always leaving the door open for the conversation to restart.

Ensure that the school’s brand and core messages are integrated throughout the Purchase process.

- Articulate in a compelling fashion the school’s USP and proof points.

- Advocate the value of being part of the Nord Anglia family.

- Link what parents and students need to our unique offer.

- Bring to life our global collaborations and educational assets to meet the needs to each family and student.

- Delivery of weekly KPIs

- Feedback from parents

- Mystery shop

Support the Admissions Manager throughout the re-enrolment process to optimize the retention of existing students and families.

- Support the Admissions Manager in refining the list of families eligible for re-enrolment.

- Work with the Admissions Manager to identify high risk families and support the execution of any mitigation strategies that are put in place to minimize the risk of these families not re-enrolling.

- Support the work with Marketing & Communications to optimize the nurturing of existing families with regard to the re-enrolmentprocess.

- Support the re-enrolment process for families with the aim of making the process as straightforward as possible.

- Work with other relevant functions across the school to efficiently support the contracting and finance aspect to the re-enrolment process.

- Retention versus prior year

Implement the school’s admissions processes in line with any group policies and local market regulations.

- Maintain an up to date understanding of group-wide admissions policies and processes.

- Understand any local regulatory requirements and ensure these are implemented at each stage of the admissions process.

- Timely resolution to any issues flagged during weekly audit

Manage data capture and lead management through iSAMs currently and our CRM system when this launches.

- Ensure that all new leads are entered into iSAMs / CRM within 24 hours during working week.

- Ensure that lead statuses, notes and personal details are kept fully up to date at all times and after each and every communication with prospective parents.

- Ensure the school adheres to NAE business rules in relation to data capture and management.

Timely resolution to any issues flagged during weekly audit

Provide appropriate feedback and best practice share to other members of the Admissions and wider school team.

- Support the Director of Admissions and Marketing to develop a culture where the school engages as one and works to ensure admissions is a whole school responsibility.

- Contribute to the sharing of best practice in admissions across the Admissions team, region and group.

- Employee performance review rating(s)

- Team conversion rates

- Team feedback

Take a proactive approach to personal development planning using company toolkits and procedures as appropriate.

- Take ownership for personal development and works with Admissions Manager to develop and implement a focused and straightforward Personal Development Plan.

- Take ownership for requesting feedback from others in a timely fashion.

- Provide both constructive and appreciative feedback both unprompted and when asked.

- Positive performance appraisal

Philosophy and values:

We are ambitious for our students, our people and our family of schools. We believe that:

- There is no limit to what every person can achieve.

- Creativity and challenge help us get better every day.

- Learning should be personalised.

- Unique global opportunities enhance the learning experience.

Promote and adhere to the Company Vision and Values:

Opportunity

Opportunities need to be meaningful, about achieving potential and making progress.

Impact

Impact is about making a difference. It needs tobe immediate, positive and lasting.

- Role-model the ‘Be Ambitious’ philosophy each day

- Feedback as a valued member of the team and the wider organisation

Leadership

Leadership is about considering the team’s needs as well as your own, setting inspiring examples, being supportive and showing real accountability and responsibility.

Respect

Respect is about listening, being inclusive, showing tolerance and getting the little things right

Each individual must ensure that they meet their statutory responsibilities and Company policies with regard to Health and Safety, Equal Opportunities and other relevant legislation and undertake any other appropriate duties as allocated by the Principal.

OTHER

Promote and embodies The CORE 7 Leadership Capabilities:

1. Accountable

Establishes a high performing culture and accepts accountability for organisational performance.

2. Strategic

Leads opportunity and is committed to continuous improvement aligned with the organisational vision anddirection

3. Collaborative

Works collaboratively with others to achieve organisational outcomes

4. Entrepreneurial

Creates organisational value for diverse stakeholders and achieves commercial success

5. Enabling

Drives excellence through valuing and developing others

6. Agile

Achieves personal and organisational success within a changing, dynamic and complex environment

7. Resilient

Demonstrates personal resilience within a demanding environment of high expectations

- A commitment to safeguarding and promoting the welfare of all pupils.

- Willingness to undertake appropriate child protection training when required

- Valued member of the team and organisation

PERSON SPECIFICATIONS

Qualifications / Training

Bachelor’s Degree

Experience / Knowledge/ Skills

- Minimum 2 years working in a sales or service delivery sector

- Good cross-cultural, interpersonal & communication skills and an affinity for interacting with diverse nationalities and cultures

- Experience of having worked within a service delivery sector, education sector experience a bonus

- Outstanding written and verbal communication skills

- Excellent time management skills and flexibility in dealing with multi-functional tasks

- Experience of working with a CRM and / or IMS

Personal Attributes

- A warm, personable and curious character

- Creative and technical thinking ability

- Self-motivated, flexible and adaptable to different tasks at hand

- Proactive and able to prompt others to ensure deadlines and targets are achieved, calm working under pressure

- High level of integrity

- Excellent time management and organizational skills

- Proficient communicator both oral and written

- Excellent attention to detail

- Affinity with and interest in education

At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people are able to thrive and learn. We are committed to safeguarding and promoting the welfare of all our students irrespective of race, ability, religion, gender or culture.

All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years. The school will support candidate to obtain this.

Job responsibilities

• Address patient's inquiries over various communication channels.
• Patient relation matter such as registration and appointment booking.
• Dispensing of medications
• Packaging and dispatching of orders in a timely manner
• Handle customer verification and billing
• Monitoring and follow-up on medical report, patient requests etc
• Stock-taking and inventory checking
• Clinic housekeeping
• Other administrative duties such as data entry and book-keeping as assigned by clinic manager/doctor

Requirements

• 5.5 days work week (Saturday morning)
• Background in healthcare or customer service line are welcome
• Minimum GCE ‘N’ Level or Diploma Holders in Nursing
• Background in healthcare or customer service line are welcome
• Compassionate towards customers
• Comfortable communicating with medical providers and patients
• Excellent customer service skills and put attention into detail
• Willing to learn and adapt in a fast-paced environment
• Candidates with no previous healthcare experience are welcome to apply

Benefits

• Medical benefit (H&S and Dental) upon confirmation
• Attractive salary package (AWS)
• Variable bonus depends on individual performance

JOB DESCRIPTION

· Generate sales leads

· Build sustainable relationships and trust with clients' accounts

· Provide accurate, valid and complete information

· Meet personal/customer service team KPIs

· Keep records of customer interactions, process customer accounts and file documents

· Follow communication procedures, guidelines and policies

JOB REQUIREMENTS

· Minimum Diploma and above

· Willing to learn and flexibility to adapt to working environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Job Description

We are looking for a competent Credit Management Officer to manage queries and ensure timely repayment from existing clients. You will be responsible for all credit management activities through telephone calls, emails, site visits and other appropriate actions.

Responsibilities

• Contact customers through phone and email to remind customers to regularize their accounts.

• Conduct site visits to customer premise to establish business presence and payment reminder.

• Able to achieve daily productivity in terms of call attempts, contacts and promise to pay by customers

• Provide customer with clear and accurate information including outstanding balance, due amount and due date.

• Maintain and update all dunning and site visit records factually and timely into collections system

• Provide exceptional customer service by addressing inquiries, concerns, and disputes promptly and professionally

• Able to work independently, have good communication skills and able to handle service and complaints matters.

• Any other duties as may be assigned by the management from time to time.

Requirements

• Min Diploma holder

• Good interpersonal and communication skills

• Minimum 1 year of relevant experience in the banking or financial industry

• Prior experience in Debt Collections or Customer Service preferred

Roles and Responsibilities

• Daily and monthly operational activities for GL functions
• Bank reconciliation and ensuring that all month–end reports are prepared accurately and timely
• Ensuring accurate and appropriate recording and analysis of revenues and expenses
• Posting and maintenance of fixed assets
• Closing of accounts (Balance Sheet, Profit & Loss & Cash Flow)
• Prepare monthly journal entries
• Any other duties as assigned by superior from time to time

Requirements

• Diploma in Finance / Accounting with at least
• Minimum 2 years of relevant working experience
• At least 1 year of audit experience required
• Proficient with Microsoft Excel
• Preferably knowledge in SAP accounting system
• Focused and able to meet deadlines
• High responsibility, team player with good initiative and interpersonal skills
• Able to work under pressure and tight reporting deadline

The candidate is expected to perform the following duties:

• Prioritise and process customer orders and requests submitted by email
• Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order or have received faulty products
• Maintain thorough and accurate WMS records
• Learn how to use Tracking system and warehouse technology to deliver great customer care
• Check product availability for customer orders and order or restock items if necessary to satisfy the customer
• Assist the financial department to ensure customers is prompt on payment prior to delivery
• Communicate with customers about their orders, including any delays or changes in delivery

Meranti Power Pte. Ltd., a fully owned subsidiary of Energy Market Authority, is establishing a maintenance team to maintain two open cycle gas turbines of our power generation station.

We are inviting applicants for the positions of Technical Officer (Control & Instrumentation) who shall report to the Senior Engineer / Engineer (Control & Instrumentation Maintenance) and be responsible for supporting him in the maintenance of C&I systems of the power station/plants. The Technical Officer shall support C&I team in the following:

Responsibilities:

• Responsible for proper maintenance of gas turbine, generator and auxiliary systems as assigned by Head or Engineers in-charge.
• Perform troubleshooting, predictive, preventive and corrective maintenance to ensure plant equipment and systems run smoothly and efficiently
• Identify, plan and initiate required actions to maintain the power plants for long term reliability and efficient generation output.
• Prepare technical specifications for equipment services, contract labour and ad-hoc maintenance services. Supervise and report performance of contractors to ensure good quality and progress of maintenance works, as well as full compliance with contract specifications.
• Liaise, supervise, and coordinate with contractors and vendors on projects, maintenance, repair, shut down, and overhaul works
• Support operation and maintenance engineers in investigation, analyse and determine the root cause of plant defects and outages.
• Maintain and control all records as required.
• Assist in the preparation, certification and review of all management systems, including ISO 9001, ISO 14001, ISO 18001, ISO 27001, ISO 50001 annually and provide support to the auditing parties wherever necessary, including internal & external auditors, to rectify non compliances and/or to follow up on improvement items identified during audit.
• Maintain and enhance the Control System Network and CyberSecurity of OT system.
• Support engineers in managing maintenance contracts and inspections, testing and commissioning of new equipment.
• Carry out routine and corrective maintenance programme of C&I in-charged equipment.
• Inspection and acceptance of purchased materials and contract spares.
• Reporting unsafe conditions/near miss incidents for rectification
• Monitor ad-hoc plant projects/tasks to ensure on time delivery
• Perform work orders allocated by Department Heads and/or Engineers

Requirements:

• Education in Electronics & Electrical Engineering or related discipline
• Minimum 2 years’ C&I maintenance experience in a power plant or related industry
• Willing to work overtime
• Self-driven with good working attitude and possess keen learning disposition
• Proven attendance record and works well in a team
• Work location is in Jurong Island (Transport to and from Jurong East MRT are provided)

Only shortlisted candidates will be notified.

By submitting your personal data and/or resume to Meranti Power Pte. Ltd. (“MP”), you shall be deemed to have given your consent to MP for collecting, using, and disclosing your personal data for the purpose of assessing your job application.

Senior/Regulatory Compliance Officer

Responsibilities:

• Ensure Sennheiser products are designed and verified to comply with country-specific regulatory laws and requirements in terms of Product Safety, EMC, RF, Energy Efficiency and Environmental regulations.
• Monitor, interpret, understand product related regulations, define processes to obtain and maintain certifications, provide guidance, and conduct training to internal stakeholders.
• Prevent compliance issues by collaborating with project teams, reviewing relevant data, identifying, and resolving issues.
• Stay current with trends in latest wireless technologies and applicable regulations.
• Develop/enhance compliance related systems/processes, manage compliance documents, tools, and related templates.
• Interface with external organizations, such as: test labs, certification bodies, authorities, agencies.
• Think beyond the box and anticipate regulatory compliance challenges, proactively communicate with internal stake holders and external authorities/agencies to achieve product certification/resolve issues for win-win solutions.
• Organize compliance program by preparing Certification plan, Marking matrix for products/packaging/user guides/product leaflets, Conformity assessment according to Sennheiser internal process.
• Coordinate and support product testing and application processes with outside agencies/authorities to gain successful market access and timely introduction of new products, establish processes to access new market according to sales and marketing needs.
• Manage complex projects with diverse scope by research & investigation, assessment & interpretation of policy / procedures/standards/regulations.
• Perform product safety evaluations based on country-specific requirements. Review & understand schematics, specifications to support and actively participate in design reviews.
• Prepare regulatory submission documents, Review marking/labeling text on product/packaging/user guide/leaflet, test reports, certificates, and declarations.
• Coordinate and support product submissions and documentation based on regulatory changes/product changes.
• Conduct product safety risk assessments related to design, processes, recommend appropriate risk mitigation measures, including process changes and lead initiatives across the stakeholders to improve and maintain product compliance, Coordinate Product Safety Factory Audits by external party.
• Prepare Technical Construction File, update Regulatory compliance status and maintain compliance database.
• Work with global team for alignment and common approach to compliance management.
• Generate company’s response to changes and follow up with appropriate areas to ensure required changes are implemented based on regulatory and legislative changes.
• Responding to customer requests regarding regulatory compliance questions/issues.

Pre-requisites:

• Electrical/Electronic Engineering, Bachelor’s degree with min. 5 years or Diploma in with min. 8 years of experience in regulatory compliance under consumer electronics (A/V, ITE/ICT products) with product development environment.
• Ability to recognize opportunities to improve regulatory compliance and propose practical solutions with respect to product safety/EMC/RF and processes.
• Strong written and verbal skills to create high quality technical assessment, reports, and procedures, good communication skills and ability to engage cross-functional teams, internal stakeholders and external agencies to manage product testing and certification.
• In-depth understanding and well versed to apply product safety requirements for class I, II and III equipment based on IEC 60065/60950/62368-1 standards Energy/Power source classifications, LPS, Insulation & Isolation, clearances & creepage distances, leakage current, thermal requirements, electric strength, Fire enclosure, Flammability class etc. to A/V, ITE/ICT products.
• Ability to translate safety standards clauses to technical design requirements, good understanding of electrical product safety and test methodology.
• Experience in analyzing systems, identify design weaknesses and hazards that might cause accidents, and make recommendations to resolve.
• Good knowledge of wireless technologies such as 2.4GHz SRDs, Bluetooth, WiFi 2.4 GHz/5 GHz, NFC, Qi technology applicable to consumer products.
• Experience in handling Lithium battery and External Power adapter certification.
• Proficient in legislation, knowledge of worldwide regulatory compliance standards, certification schemes, marking & test sample requirements, implementation processes etc.
• Creative thinking, problem solving and analytical skills to make decisions using data and prioritize solutions.
• Focused, meticulous, and willing to learn new requirements related to product compliance & regulatory affairs.
• Highly innovative, self-starter, flexible, dedicated team player and able to meet deadlines.
• Track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment.
• Process oriented with high attention to details and proven ability to manage multiple, competing priorities simultaneously.
• Passionate about product compliance work, willing to take challenges, share/coach others.
• Able to develop intercultural collaboration.
• Good knowledge and deep understanding in Product Safety, EMC & RF regulations and process for main countries in EMEA, North America, Latin America, APAC for consumer A/V or ITE/ICT products.
• Knowledge of test methodologies and test equipment used for regulatory compliance tests.
• Hands on with Bluetooth Qualification Process and SIG Listing.
• Knowledge of Environmental Regulations such as ErP, MEPS, RoHS, REACH, TSSA, Battery Directive, Packaging Directive, etc.
• Trouble shooting techniques related to compliance issues is added value.
• Usage of Product Data Management System (example: CIM Database or others).

Responsibilities

• Receive biological samples from customers for NGS Sequencing
• Prepare sequencing libraries, perform quality assessment and perform sequencing runs
• Analyze sequencing data and report results to customers in a timely manner
• Assist in ensuring proper documentation of all processes including the monthly report of sequencing services conducted
• Assist in troubleshooting for customers
• Interact with bioinformaticians and evaluate bioinformatics output
• Maintain lab equipment & documentation in accordance with quality requirements of ISO and CAP accreditation standards
• Supervise and train junior staff
• Other ad-hoc projects as required by the superiors

Requirements

• Degree in Genetics, Biology or related life sciences major (Diploma with relevant major may apply too)
• 0-3 years lab work experience
• Hands-on NGS experience is highly desirable
• Strong molecular biology background
• Familiar with real-time PCR, bioanalyzer, sequencing assays
• Familiar with bioinformatics software and methodologies is a plus
• Good analytical skills and detail-oriented
• A committed team player who is enthusiastic and willing to learn
• Comfortable with flexible working hours and shift work

Working alongside a clinical environment, you will be involved in preparation together with the team for a long-term vision, tactical goals, as well as meticulous planning. Being under a high importance function treatment company, your role plays a significant part in ensuring all matters are in good hands and well taken care for.

You are required to play an active support role in ensuring key performance objectives are met which include the continuous and uninterrupted operations of clinics, office, fixtures & fittings, and all infrastructural assets and facilities but not limited to the timely replacement of items.

Requirements

• Minimum Diploma in Engineering/Building Services/M&E or similar discipline
• Basic knowledge in Building systems such as Heating, ventilation and air conditioning systems, fire protection systems.
• Fresh Graduates are encouraged
• Able to multi-task and work in fast-paced environment
• Support of Executive in daily roles and programmers, reporting line will be to the Operations Manager
• Liaise with service partners and contractors
• Able to travel in-between clinics for ad-hoc works (Biopolis & Lucky Plaza)
• Good communication and Interpersonal skills
• Be a team-player, willing to work in a 5.5-day work week

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Support the development and implementation of HR initiatives and systems
• Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
• Create and implement effective onboarding plans
• Assist in performance management processes
• Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements
• Assist with any other HR administrative tasks

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making sure that happens, as the frontline member of the team. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L1) can turn to the Level 2and Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Ensure all calls, chats are answered and all emails are responded in a timely manner.
• Ensure all issues are properly logged into the ITSM portal.
• Perform initial classification/prioritization of the incidents.
• Perform first level triage and troubleshooting on all reported issues, ask customers targeted questions to quickly understand the precise root of the issue.
• Refer to internal Knowledge Base or resources to provide accurate technical solutions.
• Provide First Call Resolution (FCR) technical support via phone, email or chat.
• If unable to resolve, escalation to next level resolver group and keeping client informed.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Furnish timely updates to customers on the status of outstanding incidents within targeted Service Levels (SLA).
• Prioritize and manage several open incidents at one time.
• Maintain ownership of incidents and follow-up with client on reported issues until closure.
• Manage customer expectations and notify Team Lead/Service Delivery Manager in the event of unusual surge in calls of a specific nature.
• Prepare accurate and timely reports.
• Maintain jovial relationships with clients.
• Contribute knowledge articles and maintain documentations for known errors/on-site processes.
• Collaborate with the internal IT team to communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related to their issue.
• Escalate tickets that require the Service Delivery Manager or Technical Manager support.
• Identify, communicate and mitigate potential risks to the Service Delivery Manager and clients.
• Act as the Monitoring Center for internal infrastructure, monitoring via dashboards and escalating appropriately to Level 2 or Level 3 team for remediation.

Requirements

• Diploma in IT or Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System or the equivalent).
• ITIL v4 or other IT-related certifications will be an advantage.
• At least 1 to 2 years’ work experiences as an IT Service Desk Analyst, Technical Support Engineer, Desktop Support Engineer or similar roles.
• Familiarity in providing support via remote desktop applications.
• Hands-on experience with Windows/Linux OS environments.
• Basic experience in managing Active Directory, M365, VPN, Network or virtual computing infrastructure.
• Basic knowledge of cloud concepts and network infrastructure.
• Good understanding of computer systems (hardware and software), monitoring tools, mobile devices and other tech products.
• Intermediate knowledge on using Microsoft Office suite (e.g. MS Excel, MS Outlook, MS SharePoint etc)
• Excellent ability to diagnose, identify and troubleshoot technical issues.
• Excellent problem-solving and communication skills.
• Excellent time management and task prioritisation skills.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job detail:-

• Sort, organize, and store inventory in proper location.
• Packing of inventory with detail
• Handle transportation arrangements and co-ordinations.
• Data entry for inventory management
• Verification of goods receipt
• Ensure that all stock inventory data are handled correctly and accurately to prevent inventory discrepancies
• Assist in any other duties as required

Requirement:

• Experience in Warehouse Inventory
• Proficient in computer skills ie. MS Office, Excel
• Proficient in SAP R3
• Comfortable to work in warehouse environment with dry ice
• Ablet to carry inventory to 23 kg