Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers.

Trainings are provided/ Fresh Graduates Welcome!

Job Responsibilities

• Provide quality customer service to customers either by telephone or electronically

• Respond and follow up promptly to customer enquiries

• Obtain and evaluate all relevant information to handle enquiries and complaints

• Process orders, forms, applications and requests

• Record details of enquiries and customer interactions including actions taken

• Work effectively with a variety of situations, individual and groups

• Demonstrate effective telephone techniques that meet Quality Assurance standards

Job Requirements:

• GCE ‘O’ Level and above

• Computer literacy (E-mail & MS applications)

• Strong team player

• Self-driven individual with a positive attitude

• Customer-oriented with good interpersonal and communication skills (oral and written)

• Pleasant disposition and personality

• Highly adaptable to a fast-paced and dynamic environment

• Problem analysis and problem-solving skills

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

*Mondays to Fridays*

*Medical Coverage*

*Location: Changi*

Job Summary:

Logistics company is looking for a Finance Officer / Executive to assist with various financial functions of the company. Candidates will be expected to have experience in AR, AP and Reconciliation.

Job Responsibilities:

• Assisting with various financial accounting records such as AR and AP, and reconciliation (Posting, verification, payment, filling)
• Ensuring timely AR/AP financial recording for month end. (Provide status inputs eg., actions taken, timelines etc.)
• Any other general office administration

Job Requirements:

• Min. Diploma (Business / Finance related)
• Min. 1-2 years of experience in handling financial and accounting records
• Fluent in Chinese to liaise with foreign stakeholders and counterparts
• Working location: Changi, Mondays to Fridays: 8.30am-6.18pm (Working hours can be adjusted accordingly)

Join our telegram channel for the latest updates!

https://t.me/sgjobs23C1888

Interested candidates, please whatsapp 93550636 or email [email protected]

Cloud Recruitment Pte Ltd (23C1888)

Melodie Tan R22104898

Job Summary:

• Basic Salary: $2,350 to $2,700
• Paid Overtime
• Annual Wage Supplement
• Annual Leave
• Working Days: Monday to Friday
• Working Hours: 8.30am to 6.15pm
• Location: Alps Ave (With company transport at Ang Mo Kio / Yishun / Sengkang / Punggol / Tanah Merah / Bedok) OR Tuas [can choose]
• Well-known MNC firm with great career progression

Responsibilities:

• Handle shipping and airfreight inquiries from customers and responsible for shipment booking
• Communicate with customer, warehouse, and forwarder in day-to-day operations
• Ensure proper keeping of cycle count sheet
• Reconcile any stock discrepancies
• Assist with order processing
• Collate and compute the monthly KPI report

Requirements:

• Candidates should have at least 1 year of relevant working experience

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

We regret to inform that only shortlisted candidates would be notified.

Chen Hui

Reg No: R24119639

MCI Career Services Pte Ltd

EA Licence: 06C2859

• Create and implement safety plans while ensuring that they are being followed daily

• Conduct safety observation reports on a regular basis, depending on the length of the project

• Attend safety walks and inspections before or during each project to analyze safety risks

• Educate employees on safety standards and expectations as well as safe machinery operation

• Provide recommendations for improving safety in the workplace

• Investigate accidents that occur onsite and identify possible causes of the accident

• Maintain documentation of the company's safety procedures, accidents and related events

. Lead a team of Safety Coordinators

• Experienced in LTA projects

• Warehouse Assistant
• Class 3 Driving License
• 5 Days Rotating Shift (Morn / Noon)

Job Scope:

• Support in daily warehouse operations including receiving, sorting, pick & packing, etc
• Assist in daily operations including parts exchange, distribute parts to other locations, etc
• Ensure Spare Parts are received in good condition, by performing detailed checks and testing
• Perform simple configurations to repaired / new Spare Parts
• Perform periodic stocktaking and maintain inventory accuracy
• Monitor the movement of Spare Parts and update the system
• Assist in reporting and documentations
• Handle printing and pasting of labels for the Spare Parts
• Perform daily housekeeping of the storeroom
• Any other ad-hoc task as assigned

Requirements:

• Possess minimum 1 - 6 years of warehouse operations experience
• Possess Singapore Class 3 Driving License
• Basic computer skill & knowledge (Eg MS Words & Excel)
• Proficiency in ERP Systems is advantageous
• Attention to details & organized
• Good team player and able to work independently with minimum supervision
• Good communications and interpersonal skills
• Able to work on rotating shifts, on weekends and PH

Other Information:

• Working Hour: Rotating Shifts ( 7am – 4.30pm / 1pm – 10.30pm )
• Salary: Up to $2800 + OT + AWS + VB
• Location: CBD

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Market personnel who assist the marketing director in planning and formulating various promotional activity plans according to market needs, and are responsible for the overall implementation of promotional activities and the evaluation of activity effects.

1. Assist with the execution of market activity plans;

2. Assist in controlling the material costs and labor costs required for market promotion, and preparing activity budgets;

3. Evaluate the effectiveness of marketing activities and prepare an evaluation report;

4. Collect and analyze internal client information, update data regularly, and propose appropriate marketing ideas.

5. Assist with company corporate secretarial customer service inquiry from potential clients.

6. Conduct market research, regularly produce and update the company's program content on various media platforms, has the ability to independently produce media materials, and collect data for further improvement.

7. Able to work on weekends for matural agreement from both parties.

8. Bilingual requirement due to targetting oversea clients.

9. Able to travel overseas to attend company overseas exhibitions.

Job Description

• Assist customers with orders and remain updated on current menu choices
• Accepting and informing the relevant staff about allergies, feedbacks, dietary preferences as well as food and beverage requests
• Serve guests to the restaurant’s standards and maintain comfortable dining environment
• Mixing and pouring beverages, as needed
• Receiving and confirming walk-in, telephonic, and online reservations
• Transporting food orders from the kitchen to each pertinent table
• Clearing glassware, silverware, and crockery from each table once guests have completed their meals, or upon request
• Responsible for the precision of food & beverage dishes, delivering complete orders to the correct table or take-out counter promptly and accurately

We regret that only shortlisted candidates will be notified.

Adeline Tan

EA Licence Number: 23C1668

Registration Number: R23115708

Ezline Pte Ltd

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Receptionist | Customer Support | Filing | Front Desk | Ubi

• Salary: Up to $2,500 + OT
• Working days: 5.25 days per week (Alt Sat: Sunday Off)
• Working Hours: 7.45 – 5.15pm (Mon - Fri) | 7.45am – 11.45am (Alternate Saturday)
• Ubi

Job descriptions:

• Handle phone calls, answer general enquiries, take/pass messages to recipients.
• Greet, check in and announce customers’ arrival.
• Check visitors in and direct them to specific destinations.
• Responsible for incoming mails, parcels and front desk’s petty cash.
• Manage hardcopy filing of front desk’s monthly report.
• Coordinate with chauffeur on pickups and sending off customers.
• Summarize and verify retail transactions settlement for account use.
• Custodian for customer area’s cleanliness.
• General ad-hoc admin duties that may be assigned from time to time.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Our client is looking for a senior IT Service Desk Manager with experience leading bank IT operations and ServiceNow to join their team.

Job Responsibilities:

• Leads the Asia Systems organization's regional IT Operations team, reporting directly to the Head of Systems Service & Operations.
• Experience in leading an IT Operations or a similar IT management role with experience on IT ServiceNow, AI Chatbot or virtual assistance for self-service, IT contact Centre solution.
• Manages resources for both project-based and Business as Usual (BAU) deliveries.
• Directs activities related to IT Operations, overseeing 24-hour monitoring, Service Desk, Help Desk, and support functions.
• Manages 24-hour IT support, emphasizing secure and scalable infrastructure.
• Oversees day-to-day platform support and regularly reviews metrics for improvement.
• Drives automation and efficiency, aligns IT services with business needs, and coordinates training to keep the team current with technologies.
• Reports to the Head of Systems Service & Operations and actively participates in project management and strategic planning.

Job Requirements:

• Possess a minimum of 12 years of comprehensive experience in IT project management, IT service desk/call center operations, IT operations, Data Center operations, and Bank's IT infrastructure.
• Demonstrated leadership in IT Operations or a similar managerial role, including expertise with IT ServiceNow, AI Chatbot, or virtual assistance for self-service, and IT contact center solutions.
• Proven experience in bank IT operations with a strong focus on customer/user satisfaction, enabling personalized customer experiences.
• Exhibit strong analytical skills and critical thinking, with an innovative approach to exploring alternative solutions for optimizing systems.
• Excel in deep dive analysis, problem-solving, Root Cause Analysis (RCA), and systemic thinking to identify the root causes of issues.
• Hold a minimum B.S. degree in Computer Science, Finance, Business, MIS, or a related field.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 22S1136) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position. please send your CV to Janani at [email protected] (EA Registration number: R22108312).

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

Our client is a global MNC looking for a Senior IT Service Desk Engineer to join their team.

Job Responsibilities

• Address incidents, questions, and requests through phone, email, or self-service, meeting 24x7 KPI targets.
• Collaborate with the Technology team to reduce recurring incidents.
• Serve as an escalation point for the IT Support Team.
• Follow call management procedures, keeping stakeholders informed of progress.
• Collect metric data for reports and trend analysis.
• Maintain daily and monthly metrics adherence (initial response time, support turnaround, surveys).
• Maintain consistency and uphold professional standards within IT Support.
• Support the team in achieving KPIs.
• They will participate in communications during major incidents.
• Conduct internal training and identify skills gaps.

Job Requirements

• Strong communication skills to collaborate with relevant technical teams
• Customer-focused and objective approach to problem-solving
• Familiar with MS Windows and Office applications, IT infrastructure, and Hardware

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 22S1136) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position. please send your CV to Janani at [email protected] (EA Registration number: R22108312).

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Candidates must at least possess A Level, a Diploma, Advanced/ Higher/ Graduate Diploma, any field.

Interested Candidates email resume with recent photo and DOB to [email protected]

Shortlisted candidates will be notified very soon.

Reachfield Security, one of the largest Security Guards Agency in Singapore, specializes in supplying security services to Schools, Factories, Shopping Centres, Office buildings, etc. We have vacancies for

Security Officer / WSO

Locations: Central

Nearby MRT:

Tanjong Pagar MRT Station, HarbourFront MRT Station

Salary: $110

Duties:

1. Work in Museum environment; dealing with mainly public and clients.

2. Good customer service skills; able to communicate well.

3. Job duties include access control, issue visitors pass, answer general enquiries, protecting clients’ premise, clocking/patrolling etc.

4. For relief, you can choose to work any numbers of day in a week (1 to 3 shifts per week). We have flexible work schedules. Each shift is 12-hours.

Requirements:

- Possess valid security licence with RTT or HCTA

- Basic PC Knowledge

- Able to do clocking

Application Methods

- Please WhtsApp 97207103 the following information

a. Name

b. Short Address (Eg. Woodlands)

c. Day / Night shift

d. PWM Rank

e. RTT or HCTA – yes/no

f. How many shifts can you work per week

g. When can you start

- Please WhtsApp/SMS your PLRD license

- Interviews (Either video call or walk-in)

a. Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 10 Anson Road #26-09 international Plaza

(Tanjong Pagar MRT)

Singapore 079903

Tel: 6324 0648

b. WhtsApp Video Call interview at 97207103

c. Or Email to gisselle at reachfield.com with your resume

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online

Job Info:

• Working Days: Monday - Friday
• Working Hours: 8:30am - 6pm
• Location: East

Job Description:

• Assist with aspects of financial accounting records, AR and AP, and reconciliation, Includes posting, verification, payment, filling
• Ensure timely AR/AP financial recording for month end - provide status inputs eg., actions taken, timelines etc.
• Handle any other general office administration

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

• Liaise with sub-contractors, HDB, Town Council, consultant and residents.
• Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them.
• Assist on phone calls and emails to answer resident’s inquiries. Make appointment for resident to attend inspection with BSC (Building Service Center) team.
• Weekly and Monthly Report: Processing of weekly & monthly reports, preparing IDMS report to ensure day-to-day operations are running efficiently and effectively.
• Roster Management: Assign Site Supervisor to attend joint inspection.
• IDMS system (Defects Management): Update defects cases for HDB's review and create new cases for new units and manage defects feedbacks from residents.
• IDMS system (E-Appointment): Manage appointments online.
• Notice - Write notice to inform residents of any construction activities.
• Work together with Site Supervisor to generate work schedule before commencement of public facilities rectification work, such as internal driveway drainage cover, water pipe, etc.
• Generate work schedule for sub-contractors to rectify defects as soon as possible.
• Improvement work - Arrange unit improvement works for residents.
• Lift Monitoring - Report to related parties during emergency and lifts faulty, prepare daily, weekly & monthly reports.
• Guided viewing – Help residents familiar with the areas or facilities around the building.
• Understand BIT and Lock-up inspection before BSC starts.
• Maintain & upkeep of Information Centre & BSC.
• Any ad-hoc duties.

Qualifications:

• Minimum a Diploma or ‘A’ Level with 2 subjects passed
• Possess WSQ Certificate in Service Excellence
• Customer oriented with good communication and interpersonal skills
• Experience in customer relation works and fair construction knowledge would be an advantage
• At least 1 year of experience in a HDB BTO project
• Effectively bilingual in English and Mandarin (in order to handle queries and feedbacks from Mandarin-speaking residents/associates in regards with the maintenance matters.)

• Help with secretarial and administrative tasks as designated by the national director.
• Promptly following up on claims, gathering and analyzing data, compiling and filing pertinent paperwork, coordinating the director's interactions with internal and external stakeholders, and creating reports and presentation materials for business presentations are all included in this.
• As an exceptional receptionist, you will greet clients and guests at our office, monitor visitor access and security, handle mail/postal and delivery matters, and answer phones to resolve inquiries or quickly refer them to the appropriate department for action.
• In charge of making sure the office is neat and tidy, buying supplies for the office and pantry, replacing or maintaining printers and copiers on time, managing the office's facilities, and handling telco issues
• As assigned, assist with all office events and carry out other ad hoc tasks.

Job Description:

• Receiving and managing reservations made online and telephonically.
• Checking guests in and out of the hotel
• Verifying guests’ payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered by the hotel.
• Organizing transport services for guests at their request.
• Keeping abreast of attractions that may be of interest to guests.
• Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
• Assist in other departments such as Breakfast, Housekeeping, Laundry, etc. as needed.
• Maintain positive guest relations at all times.
• Address and resolve guest complaints and ensure guest satisfaction.
• Prepare daily cash report, balancing payments and disbursements with machine totals; prepare deposit slip and assist the Guest Services Manager by providing him/her with a summary of daily bank status.
• Maintain confidentiality and security of proprietary company information, correspondence reports, and files.
• Answering internal and external phone calls
• Performing administrative tasks such as managing bookings.

Job Requirements:

• Passionate individuals who love customer service
• Can communicate fluently in English
• Can work independently and in a team
• Work on weekends and public holidays
• Work day shifts and night shifts

This is a 12 months contract assigned to our clients

Work Location: Suntec

Salary Range : $2,500-$3,000

Shift Work Schedule

1. Comfortable with rotational shift and night shift

2. 44 hours per week (5.5 days of work)

3. Mon-Sun (including public holiday)

Job Description

1. Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email

and webchat

2. Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and

concerns

3. Guide callers in navigating the client website and using the available services

4. Gather customer feedback and sentiments and escalate to the relevant parties for further actions

5. Ensure proper documentation, notification, escalation, tracking and follow up of all interactions

with customers

6. Maintains and improves service level quality by adhering to standards and guidelines

7. Handle ad hoc duties as required

Skills Required

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre /

Service Desk agents are preferred.

5. Fast paced environment (can handle 50 calls per day)

- Permanent

- Up to $11000 + VB

- Near Raffles MRT

- Mon – Fri; 8.50AM – 5.30PM

Job Responsibilities:

• Part of the Structured Finance Department covering Project Financing (PF) in the Asia Pacific region for renewable energy projects.
• Originate and close new PF transactions as well as monitor the existing PF transactions.
• Establish, maintain, and develop business networks with clients, banks, financial advisors in the region.
• Gather useful market information and promote the PF business.
• Work closely with internal stakeholders at the branch, Head Office, and other branches/subsidiaries.

Period:

• Permanent

Working Hours:

• Mon to Fri, Office hours

Salary:

• Up to $11000 + VB

Location:

• Near Raffles MRT

Requirements:

• Bachelor’s Degree with minimum 5 years of experience in Project Finance
• Strong credit and financial analytical skills
• Organized, motivated and strong prioritization capabilities as well as the ability to work independently.
• Self-starter and effective team player

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Responsibilities

• Advise and assist the Project Manager on EHS matters
• Lead the safety team in the implementation and monitoring of environment, health and safety plans/measures.
• Organize safety activities to raise safety awareness on site
• Actively conduct risk assessments at project sites and recommend measures to minimize and eliminate possible risks to any person
• Establish a strong safety culture within the company to collectively achieve the project safety, health targets
• Ensure all Statutory act & regulations, company safety rules & regulations and code of practice are implemented and complied by all employees
• To maintain and monitor achievement of safety & health working environment
• Implement OSH management system
• Manage Safety Audits on site
• Other adhoc duties as assigned

Requirement

• Degree/Master in Engineering (HSE) or equivalent
• Minimum 5 years of relevant working experience as WSHO
• MOM Registered Workplace Safety and Health Officer (WSHO)
• Familiar with constructions site safety inspections and regulations
• Good knowledge of ISO45001, ISO14001
• Possess effective organizational and follow-up skills, meticulous
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

Japanese New York Bagels ジャパニーズニューヨークベーグル

Hiring :

Front of House Cashier, Front of House, Kitchen Assistant, Chef, Baker

Location :

Asia Square Tower 2 (Conveniently connected to 3 MRT stations)

Timing to serve the working population :

7am to 4pm

Requirement :

If you have a good heart to serve and do your very best, this is the place for you

Our dream is to give you the due appreciation for the hardwork you put into serving the people and we will take good care of you. It's rather difficult to explain culture, unless you get to experience it. As i have worked at many F&B places, doing all kinds of work, I know how it feels, its not always gonna be easy but we all have to work hard and play hard. It will pay if you put in the hardwork. My job as an owner is to create an environment where we all love to be part of. Give it shot, call me at 92981393 if you are interested.

I only have one slot

See you champ!

Customer Service:

• Greet and welcome visitors, tenants, and employees in a courteous and professional manner.
• Assist with inquiries, provide information on building facilities, services, and amenities.
• Manage access control systems, ensuring only authorized individuals enter the building.

Tenant and Visitor Assistance:

• Effectively handle a wide range of concierge requests and enquiries
• Assist with issuing building access cards, parking permits, or other necessary documents.

Administrative Support:

• Receive and distribute mail, packages, and deliveries promptly.
• Maintain accurate visitor logs, tenant directories, and contact information.
• Coordinate with building management and maintenance teams for repairs, cleaning, or other required services.
• Manage helpdesk portal/ app and emails.

Security and Safety:

• Monitor security system such as access control systems and visitor management systems to ensure the building's security.
• Respond to emergency situations promptly, following established protocols and procedures.
• Report security incidents, suspicious activities, or safety hazards to management team.

Communication and Professionalism:

• Maintain effective communication with tenants, employees, contractors, and other stakeholders via phone, email, and in-person interactions.
• Provide clear and concise information on building policies, procedures, and regulations.
• Handle sensitive information and maintain confidentiality.

Performance Indicators:

• Successful completion of scheduled activities.
• Achieve KPIs.
• Ensure that a high level of professionalism and customer service are always maintained.
• Client and tenant’s customer satisfaction.
• Meet standards and audit requirements.

Knowledge/Experience:

• Diploma or equivalent. Additional education or certifications in hospitality management, customer service, or related fields are desirable.
• Previous experience in a customer service or hospitality role is preferred, or previous experience in premium office environment.
• Excellent interpersonal and communication skills, both verbal and written.
• Strong organizational and multitasking abilities to manage multiple requests and priorities efficiently.
• Proficiency in computer systems, building portal, app, email, and other standard office tools.
• Ability to adapt to a fast-paced and dynamic environment.
• Strong problem-solving skills and the ability to remain calm under pressure.
• Security awareness and familiarity with emergency protocols.

Attributes/Behaviours:

• Professionalism and confidentiality: A concierge officer must maintain a high level of professionalism and exercise discretion and confidentiality when dealing with sensitive client information or requests.
• Adaptability and flexibility: The ability to adapt to changing situations and work under pressure is essential, as concierge officers often face unexpected challenges or last-minute requests.