• Provides Service Desk support as defined by first response/Tier 1 support.
• Provides phone , e-mail. First point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems.

CORE COMPETENCIES:

• Applying Expertise and Technology
• Analysing
• Delivering Results and Meeting Customer Expectations
• Achieving Personal Work Goals and Objectives
• Working knowledge of a range of diagnostic utilities, including incoming transactions/telephone recording monitoring tools/utilities.

Requirements

• Excellent communication skills and telephone manner. (Interpersonal skills, with a focus on listening and questioning skills)
• Excellent organisational skills
• 1 years previous IT Service Desk and/or Call Centre experience required
• Managing incidents including business expectations and communication
• Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 2007
• Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) that has authorized access to the network.
• When the restoration is beyond the scope of the Service Desk Agent he/she will escalate the issue/problem to proper tier 2 and 3 support team members
• Develop trends by monitoring and analysing incoming calls, problems and support requests
• Perform post-resolution follow ups to help requests
• Reinforce SLAs to manage end-user expectations
• ITIL Knowledge will be a plus.

MUST HAVE TALENT/ SKILLS

• Good telephony and problem solving / troubleshooting skills
• Good customer service attitude

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Job Scope:

(not limited to)

• Perform new admission / discharge / transfer in system.
• Liaise with next-of-kin on means-testing documents for online submission to MOH.
• Generate monthly means test Subsidy Change Report, update accordingly and send the report to Finance for verification.
• Apply for Home-Based Respite Care (HBRC) for patients; check availability of service with vendors
• Process Consumables/ Devices application and guide the family if needed.
• Send daily breakdown of the total number of patients held by the primary nurse to the Triage Nurse.
• Extract weekly audit report when required.
• Prepare letter to inform referring doctor upon discharge of patient
• Prepare mortality case files for the weekly interdisciplinary team meetings.
• Check all documents are in order before sending the patient’s file to Medical Record Office.
• Ensure there are sufficient consumables for use.
• Coordinate with Operations team on bi-annual servicing of healthcare equipment
• Assist in sorting and checking of expiry dates of donated non-pharmaceutical items e.g. milk feed, medical supplies & etc.
• Assist in receiving and loaning of donated equipment.
• Keep inventory of medical equipment and record items issued to nurses/doctors.
• Assist with orientation of new Medical Officer
• Attend to incoming calls and enquiries pertaining to services provided by the organisation
• Perform general administrative duties such as filing, faxing, photocopying, dispatching of mails, ordering stationery/clinical supplies and scheduling maintenance checks on office equipment.
• Any other duties as assigned.

Requirement:

• Minimum GCE O’ Levels & above in any discipline
• Prior related work experience in patient services or healthcare customer service work scope
• Min 1-2 years of related work experience preferred

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

About The Role

· Assist in the administrative and operational needs of the agency

· Provide front-line customer/reception service

· manage walk-in service enquirers and phone queries

· Receive incoming calls, reply to emails, manage scheduling of service users for programmes

· Provide admin support for programmes, events and activities and centre maintenance

· Assist in the collection and entry of completed data into the system

· Maintain records and assist in submission of reports

· Any other duties assigned by supervisor

Candidate Requirements

Technical Competencies:

‘O’ / ‘A’ Levels or Polytechnic Diploma

Minimum 3 years relevant working experience

IT literacy

Proficiency in MS Word, Excel and PowerPoint

Good interpersonal skills and communication skills

Good verbal and written communication skills

Good team player

Core Competencies:

Ability in managing telephone/walk-in enquiries

Ability in using data base

Ability in office administration

Preferred achievements / characteristics:

Diligence, integrity and resilient under pressure

Passion in working in the social services

Openness to learning on the job and manage challenges as it comes

Only short-listed candidates will be contacted for an interview.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery

•To ensure accuracy and compliant for all customers’ requests

•To successfully cross-buy the Bank’s products and services

•To successfully migrate customers to Bank’s digital platform by understanding customers’ wants and needs

•To adhere to professional standards of behavior& conduct in dealing with customers & fellow CSOs.

•Flexibility in work deployment when business needs arise

•Support and protect the DBS brand by creating positive discussions in the social media community and to ensure message consistency across the different online platforms

•Support Operations in managing and resolving requests related to customers’ follow up and transactional request fulfilment. (Fulfilment Team)ensure message consistency across the different online platforms

Minimum Educational level :

1) Diploma & Degree holders

Description:

• answering and managing of calls, faxes and emails
• registering, allocating and assisting in patients enquires
• any other duties as asssigned

Requirements:

• Min. NITEC/Diploma in any discipline
• No exp. needed, training will be provided
• Nursing exp. will be a bonus

Interested candidates, please forward your resume to [email protected]

EA Personnel No: R1333338
EA Personnel Name: Huang Jingsheng Kevyn
Company Registration Number: Recruit Express Pte Ltd (99C4599)

Appointment Setting Officer

Job Highlight :

- Flexible working hours - Work from home- Training is provided

Responsibility include:

- Communicating with new prospects and arranging appointments while following up with appointments set

- You will be WORKING FROM HOME, so you need to be independent and disciplined

Requirements:

- Willing to learn and adapt fast.

- Independent, motivated and self-driven.

Applicant should be at least 21 year old.

Singaporean/PRHousewife welcome

• Report directly to the Project Manager.
• Attend and handle request and feedback from the public.
• Maintain documentation record of all requests or complaints from residents.
• Attend to walk-in owners to answer any general query.
• Arrange for inspection and appointments.
• Update of weekly report.
• Tabulate monthly report for submission to HDB.
• Perform administrative duties and maintain project files.

Requirements

• Minimum Diploma in relevant discipline or equivalent.
• At least 3 years of experience in related field is required.
• A team player with strong sense of responsibility and self-motivation to get tasks done independently.

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Candidates must at least possess A Level, a Diploma, Advanced/ Higher/ Graduate Diploma, any field.

Interested Candidates email resume with recent photo and DOB to [email protected]

Shortlisted candidates will be notified very soon.

Science Lab Support Officer for School

Location : Central, Toa Payoh

Job Description:

· Preparation of Laboratory based practical lessons.

· Set up and clearance of experiments.

· General cleaning of the Laboratory and the Laboratory equipment.

Qualifications

· Minimum Nitec or its equivalent or higher with a Science specialisation.

· Preferably with one year schools Science lab experience.

• Attend to walk-in customers
• Handle over-the-counter transactions including cash deposits and withdrawals accurately
• Assist in customers’ enquiries and ensure DBS’ service delivery standards are met in achieving total customer satisfaction
• Prospect banking products and services to customers

Chinese Language (Mandatory)

Front of House Services Responsibilities:

As a team member in Front of House Services, your primary responsibilities include:

1. Work Station Management:Set up and manage your designated work station efficiently.
   
2. Guest Service:Pay close attention to guests' needs and address them promptly and efficiently.
   
3. Food and Drink Service:Serve food and drinks in accordance with our restaurant and regulatory standards.
   
4. Cleanliness and Organization:Maintain a clean and organized work environment consistently, adhering to our standards.
   
5. Product Knowledge:Possess comprehensive knowledge about our menu items, beverages, and other offerings.
   

In addition to a fulfilling work experience, we offer the following perks:

1. Monthly Performance Incentive:Earn a monthly performance incentive of $80 (subject to terms and conditions).
   
2. Profit Sharing Incentive:Benefit from our profit-sharing incentive program.
   
3. Variable Performance Bonus:Participate in our incentive plan, which includes a variable performance bonus.
   
4. Staff Meals:Enjoy two complimentary staff meals daily.
   
5. Work Schedule:Follow a standard workweek of 5 days, totaling 44 hours. Overtime is compensated according to our policy.
   
6. Annual Leave:Take advantage of 14 days of annual leave.
   

We believe in creating a positive and rewarding work environment for our team members, and we look forward to your contributions to our success.

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

Description

Responsibilities

1. Contact delinquent customers for payment and containing flow of delinquent accounts.

2. Provide customers with sufficient information and the appropriate methods to make payment to the Bank.

3. Review customers' profiles and introduce the most effective collection actions.

4. Negotiate payment schedules that will ensure maximum recovery and minimum risk exposure to the Bank.

5. Escalate irregular cases promptly to team leader for advice and direction.

Requirements

6. 6 months contract, with extension option by Bank.

7. Minimum diploma holder with 1 year of relevant experience.

8. Knowledge / experience in customer service, telemarketing and call centre will be added advantage.

9. Good communication skills, preferably proficient in multiple languages / dialects.

10. Emotionally resilient with good negotiation skills.

11. Good analytical and decision-making skills.

12. A team player with good interpersonal skills.

13. Proficient in Microsoft Office applications.

Job Description

General Duties:

· The Personnel is to support students who require highly-individualised, targeted and intensive intervention and support. The Personnel will:

o Engage and check in with high needs/at risk students in timely and regular conversations.

o Be required to do home visit.

o be a positive role model/ significant adult to the high needs/at risk students.

o Be required to work with parents of high needs/at risk students.

o Organize programmes for high needs/at risk students.

· The Personnel is to support high needs/at risk students in 5 areas:

o Academic support (low progress learners).

o Social emotional (self-harm, trauma, mental health).

o Behaviour/ Attendance (irregular attendance, long-term absentees).

o Social skills (peer relation issue).

o Vulnerable (lack of adult role models).

· The Personnel is to support students daily on after school engagement programme (Gear-up Programme). The Personnel will:

o Be responsible in the daily operation of Gear-up room.

o Work with members of Student Development Team (SDT) and/or Youth Worker (if any) on after school engagement programme (Gear-up Programme) to engage students meaningful.

· The Personnel is to manage the updating of case summary notes of students engaged and compilation of cases. The Personnel will:

o Update the cases under his/her charge via case summary note.

o Ensure all engagement details are recorded in the case summary and email to members of SDT and school leaders.

o Promptly update or highlight to Year Heads if there is/are any self-harm or suicide ideation case or any cases that required immediate attention.

o Ensure the safe-keeping and confidentiality of such records and details.

· Be required to sign the ‘UNDERTAKING TO SAFEGUARD OFFICIAL INFORMATION’ document.

· The Personnel is to work with members of Student Development Team to assist Year Heads, Assistant Year Heads, HOD CCE, HOD SM and SH SM and members of the Student Development Team to oversee and complete assigned work related to support high needs and at risk students. The Personnel will:

o Assist the Year Heads to liaise with external organisations, such as Family Service Centres, Community Centres, etc, in matters relating to dealing with high need and at-risk students.

o Not make decisions on behalf of Year Heads but will forward the report, invitation or information to the Year Heads for further action.

Others Duties:

· Any other ad-hoc duties assigned by the school

Requirements

· Minimum GCE ‘A’ Level from a local junior college, diploma from a local polytechnic, or degree in any field.

· Ability to provide academic support (English and/or Math) for students aged 12 to 17 years old

· Ability to connect with students aged 12 to 17 years old.

· Ability to engage students aged 12 to 17 years old.

· Good interpersonal, planning, analytical and negotiation skills.

· Ability to multitask, work independently and in a team.

· Proficient with word processing and spreadsheet.

· Minimum of 1 year experience in working with students aged 12 to 17 years old.

Working hours

· Mondays to Thursdays: 7.30am to 5.30pm, inclusive of 1hr lunch break.

· Fridays: 7.30 am to 4.00 pm, inclusive of 1hr lunch break.

· Service not required on Saturdays, Sundays and gazetted public holidays.

Working locations

· (School environment)

Additional info:

· Contract Period: From 1 March 2024 to 30 November 2024

· With option to extend (Discretion)

· This is an outsource role

If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at [email protected] / Nadiah at [email protected] | 64941546

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

Nadiah Nasir

EA License No. 93C4403

EA Regn. No. R1547667

- 6 months (renewable based on performance and business needs)

- 3 times a week, 12 hours/week (Mondays – Fridays, 4 hours week (tentatively 10am to 2pm)

- Hybrid

- $18/hour

Roles and Responsibilities:

• Monitor and respond quickly and effectively to requests related to the website received from members and volunteers

• Respond to member and volunteer website queries and problems by phone and email

• Create step-by-step website “how to” training materials with screenshots for volunteers

• Provide assistance and support for incoming issues related to using the website and publishing content to the website, e.g., uploading website content, uploading homepage banner, etc.

• Document internal procedures

• Train incoming volunteers on website functions (as required)

• Ask educated questions and listen to members and volunteers to determine the root cause of issues

• Work through the problem-solving process with members and volunteers, empowering them to do the same in the future

• Run diagnostic tests to replicate and (if possible) resolve problems

• Collect feedback to determine patterns and issues such that they can be resolved and/ or FAQs can be provided

• Document and report significant and recurring issues to third-party IT support provider

• Act as a liaison point for all website and IT-related matters (e.g., defect fixes, enhancements and upgrades) with members and volunteers, and third-party IT support provider

• Work with third-party IT support provider to test website defect fixes, enhancements and upgrades.

• Work with third-party IT support provider to project manage upcoming enhancements to the website and system

• Assist with management of fixed assets, e.g. laptops

• General administrative duties, as and when required.

Period:

• 6 months (renewable based on performance and business needs)

Location:

• Hybrid

Working Hours:

• 3 times a week, 12 hours/week (Mondays – Fridays, 4 hours week (tentatively 10am to 2pm)

Salary:

• $18/hour

Requirements:

• Excellent English proficiency

• Tech savvy and comfortable working in a digital environment.

• Analytical skills

• Problem solver

• Self-motivated and a good team player

• Customer service focus and patience

• Clear communicator, written and verbal

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No:R23116572)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House

Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their team, with the goal of further developing the already high-performing team. They are located in the North.

Responsibility:

• Assist with customer inquiries and fees.
• Follow up on emails and confirm appointments.
• Promote gas appliances and partnerships.
• Any administrative tasks that’s assigned.

Requirements:

• Minimum O level qualification.
• Proficient in spoken and written English.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Description

Job Responsibilities:

• To maintain and keep track of calibration of equipment used during analysis
• Conduct regular checking / inspection to ensure buildings are always maintained to a good condition
• Carry out sampling and stability testing.
• Troubleshoot and perform minor repairs on M&E services & installation for the building, which includes but not limited to general handyman work in fitting, installation, electrical wiring, plumbing, painter, carpentry and etc.
• Supervision of conservancy / building and ensure that all maintenance & repair works carried out by term contractors are properly done / complete on time
• Responsible for client’s satisfaction, attend to and investigate any complaint on maintenance and service works
• Assisting the client’s Management Team in emergency control where situation arise
• Perform QC checking, sampling and routine analysis of in-coming raw material.

Job Requirements:

• NITEC, Higher ITEC or Diploma in Electrical/Mechanical Engineering or relevant discipline
• 1 to 2 years of experience in Engineering field
• Able to work on shift duty including weekends and public holidays
• Able to work independently with less supervision
• Able to work under pressure condition
• Proficient in Microsoft Office Applications and computer literacy
• Work locations include SMRT Mandai Depot or other MRT stations
• Able to start immediately or within a short notice

Remarks for Applicants:

Please submit your resume including information on your salary package for the companies that you have been in service and reason for resignation. Please also mention your expected salary and availability for the position. Thanks

• Assist Project Manager on Earth Control Measures (ECM) plan
• To inspect and examine the workplace to ensure environmental compliance
• Identify and discuss environmental health irregularities with superior and recommend measures to rectify such irregularities
• Liaise with authorities and clients on matters pertaining to environmental complaints and related issues
• Ensure that good housekeeping methods are always practiced at site
• Must possess a Certificate of Competency in Earth Control Measures
• Must be registered ECO
• At least 5 years of working experience in the construction industry – HDB project would be an advantage

Reachfield Security, one of the largest Security Guards Agency in Singapore, specializes in supplying security services to Schools, Factories, Shopping Centres, Office buildings, etc. We have vacancies for

Security Officer / WSO

Locations: East

Nearby MRT:

Pasir Ris MRT Station, Tampines MRT Station, Siglap MRT Station, Dakota MRT Station

Salary: $110

Duties:

1. Work in School environment; dealing with mainly public, students, clients.

2. Good customer service skills; able to communicate well.

3. Job duties include access control, issue visitors pass, answer general enquiries, protecting clients’ premise, clocking/patrolling etc.

4. For relief, you can choose to work any numbers of day in a week (1 to 3 shifts per week). We have flexible work schedules. Each shift is 12-hours.

Requirements:

- Possess valid security licence with RTT or HCTA

- Basic PC Knowledge

- Able to do clocking

Application Methods

- Please WhtsApp 97207103 the following information

a. Name

b. Short Address (Eg. Woodlands)

c. Day / Night shift

d. PWM Rank

e. RTT or HCTA – yes/no

f. How many shifts can you work per week

g. When can you start

- Please WhtsApp/SMS your PLRD license

- Interviews (Either video call or walk-in)

a. Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 10 Anson Road #26-09 international Plaza

(Tanjong Pagar MRT)

Singapore 079903

Tel: 6324 0648

b. WhtsApp Video Call interview at 97207103

c. Or Email to gisselle at reachfield.com with your resume

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online

• Assist Project Manager on Earth Control Measures (ECM) plan
• To inspect and examine the workplace to ensure environmental compliance
• Identify and discuss environmental health irregularities with superior and recommend measures to rectify such irregularities
• Liaise with authorities and clients on matters pertaining to environmental complaints and related issues
• Ensure that good housekeeping methods are always practiced at site
• Must possess a Certificate of Competency in Earth Control Measures
• Must be registered ECO
• At least 5 years of working experience in the construction industry – HDB project would be an advantage

This is a 12 months contract assigned to our clients

Work Location: Suntec

Salary Range : $2,500-$3,000

Shift Work Schedule

1. Comfortable with rotational shift and night shift

2. 44 hours per week (5.5 days of work)

3. Mon-Sun (including public holiday)

Job Description

1. Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email

and webchat

2. Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and

concerns

3. Guide callers in navigating the client website and using the available services

4. Gather customer feedback and sentiments and escalate to the relevant parties for further actions

5. Ensure proper documentation, notification, escalation, tracking and follow up of all interactions

with customers

6. Maintains and improves service level quality by adhering to standards and guidelines

7. Handle ad hoc duties as required

Skills Required

1. Minimum 12 months of call center environment

2. Education background: Minimum O Level and above

3. Multitask – Logging tickets, checking KBs while on the call

4. First call resolution expertise to close the call at CSO level.

5. Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre /

Service Desk agents are preferred.

5. Fast paced environment (can handle 50 calls per day)

We are a fast growing organization and we are looking for appointment setting officers to help to fix appointments for us. If you are looking for a part-time job you can contact us.

- 3 or 4 hours a day

- Flexible timing

- basic pay plus incentives

- Can work from home

- Training and mentorship will be provided

• MNC Company
• Basic $4500 - $6000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Woodlands
• Working day: Monday to Friday
• Working hours: 8.30am to 5.45pm

Job Responsibilities:

• Establish, implement and maintain the Safety & Health Management System (SHMS)
• Support departments to review their risk assessments to identify foreseeable hazards and risks as well as propose reasonably practicable measures to eliminate/reduce the risks to as low as reasonably practicable
• Conduct and manage the WSH Committee Inspections & Meetings as well as other safety & health site inspections to create a safe working environment and follow-up to close findings raised
• Develop and conduct Safety & Health related Trainings to relevant personnel (employees/contractors) to enhance their safety knowledge & awareness to carry out the work safely
• Conduct incident investigations and ensure proper closure of the corrective actions
• Support Fire Safety Manager (FSM) on Emergency Response & Fire Safety related matters and act as backup during the absence of FSM
• Support the Safety Case Lead and relevant departments in the preparation of Safety Case
• Any other duties as assigned by Factory Manager/ Senior Regional Safety Manager

Job Requirements:

• Possess minimum Diploma in Engineering and 2-3 years working experience in a process manufacturing industry
• Certified and registered Workplace Safety and Health Officer (WHSO)
• Candidate who possesses Fire Safety Manager (FSM) certificate and Safety & Health related trainings will have added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Working Location: Tanjong Pagar (Maxwell Road)
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end February 2024 (Subject to extension)
• Mon - Fri Office Hours (Not required to work on weekends and PH)

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY